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  • Safari, an O’Reilly Media Company  (88)
  • Safari, an O’Reilly Media Company.  (55)
  • [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers
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  • 1
    Online Resource
    Online Resource
    Using Scenarios (2022)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
    Details
    ISBN: 9781523092901
    Language: English
    Pages: 1 online resource (208 pages)
    Edition: 1st edition
    Keywords: Electronic books
    Abstract: This is the first book to offer detailed guidance on how scenarios can be used to help organizations make their toughest decisions in a world of ever-escalating crisis and opportunity. To reap the full benefits of scenarios, you have to be able to apply them in the real world. This groundbreaking book goes beyond the theoretical to clearly explain different ways scenarios can be used in business decision-making—from strategic planning and financial modeling to crisis response. Connecting scenarios to strategy and action can have many benefits, including the ability to react quickly, anticipate major changes in the environment, and identify major opportunities. Thomas Chermack, a top expert on scenario planning, offers seven specific ways organizations can use scenarios and provides a wide variety of examples, along with proven processes, exercises, and workshops that have been used successfully in organizations across industries and countries for more than fifteen years.
    Note: Online resource; Title from title page (viewed February 1, 2022) , Mode of access: World Wide Web.
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    Online Resource
    MPI Ethno. Forsch.
  • 2
    Online Resource
    Online Resource
    Foundations of Human Resource Development, Third Edition, 3rd Edition (2022)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
    Details
    ISBN: 9781523092116
    Language: English
    Pages: 1 online resource (520 pages)
    Edition: 3rd edition
    Keywords: Electronic books
    Abstract: The third edition of this classic is a must-have text for the human resource development (HRD) profession. It has with brand-new material on the impact of technology, globalization, and emerging business trends on HRD practice. Human Resource Development is a large field of practice but a relatively young academic discipline. For the last two decades, Foundations of Human Resource Development has fulfilled the field's need for a complete and thoughtful foundational text. This essential text provides an up-to-date overview of the HRD profession, along with the terminology and processes required for sound HRD research and practice. Readers will gain a basic understanding of • HRD models and theories that support best practice • History and philosophical foundations of the field • HRD's role in learning, performance, and change in organizations This new edition has been updated throughout and contains new chapters on assessment, technology, globalization, and future challenges. Examples of best practices are included, along with variations in core thinking, processes, interventions, tools, and much more. This must-have reference will help both practitioners and academics add clarity to their professional journeys.
    Note: Online resource; Title from title page (viewed March 8, 2022) , Mode of access: World Wide Web.
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    Online Resource
    MPI Ethno. Forsch.
  • 3
    Online Resource
    Online Resource
    The Capitalist and the Activist (2022)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
    Details
    ISBN: 9781523092550
    Language: English
    Pages: 1 online resource (240 pages)
    Edition: 1st edition
    Keywords: Electronic books
    Abstract: This is the first in-depth examination of the important ongoing fusion of activism, capitalism, and social change masterfully told through a compelling narrative filled with vivid stories and striking studies. Today, corporations and their executives are at the front lines of some of the most important and contentious social and political issues of our time, such as voting rights, gun violence, racial justice, immigration reform, climate change, and gender equality. Why is this sea change in business and activism happening? How should executives and activists engage one another to create meaningful progress? What are potential pitfalls and risks for each side? What can they learn from each other? What first principles should guide leaders moving forward? The Capitalist and the Activist offers an engaging and thoughtful look at the new reality of corporate social activism—its driving forces, promises and perils, and implications for our businesses and personal lives. Weaving deep research and fascinating stories that span business, entertainment, history, science, and politics, Tom Lin provides an insightful road map for how society arrived here and a practical compass for moving forward. Drawing together examples from the civil rights movement, campaign finance litigation, gun regulation, Black Lives Matter, the Confederate flag controversy, the Trump presidency, and other historical events, Lin brilliantly reveals and charts the course for a changing society of capitalists and activists seeking both profit and progress. The Capitalist and the Activist is a must-read for anyone trying to understand the emerging future of activism, business, and politics.
    Note: Online resource; Title from title page (viewed January 10, 2022) , Mode of access: World Wide Web.
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  • 4
    Online Resource
    Online Resource
    Simple Truths of Leadership (2022)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
    Details
    ISBN: 9781523000647
    Language: English
    Pages: 1 online resource (176 pages)
    Edition: 1st edition
    Keywords: Electronic books
    Abstract: Leadership legend and bestselling author Ken Blanchard and trust expert and thought leader Randy Conley present this carefully curated collection of fifty-two essential leadership principles that are easy to implement and practice. Effective leadership is an influence process where leaders implement everyday, commonsense approaches that help people and organizations thrive. Yet somehow, many of these fundamental principles are still missing from most workplaces. In Simple Truths of Leadership, legendary servant leadership expert Ken Blanchard, whose books have sold millions of copies worldwide, and his colleague Randy Conley, known and recognized for his many years of thought leadership and expertise in the field of trust, share fifty-two Simple Truths about leadership that will help leaders everywhere make commonsense leadership common practice. Readers will discover profound, memorable, and in some cases counterintuitive leadership wisdom such as • Who should make the first move to extend trust • What role a successful apology plays in building trust • When to use different strokes (leadership styles) for different folks—and for the same folks • Where the most important part of leadership happens • How to create autonomy through boundaries • Why the key to developing people is catching them doing something right A fun, easy read that will make a positive difference in leadership and organizational success, Simple Truths of Leadership will show readers how to incorporate simple but essential practices into their leadership style, build trust through servant leadership, and enhance their own lives and the lives of everyone around them.
    Note: Online resource; Title from title page (viewed January 31, 2022) , Mode of access: World Wide Web.
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    Online Resource
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  • 5
    Online Resource
    Online Resource
    Auténtico, Second Edition, 2nd Edition (2021)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
    Details
    ISBN: 9781523093069
    Language: English
    Pages: 1 online resource (256 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: America has an urgent need for Latino and Latina executives. This book identifies a path to uplift and amplify their representation in leadership. Latinos and Latinas will account for a third of our workforce by 2050—yet they make up only 5 percent of senior roles in corporate America. Dr. Robert Rodriguez and Andrés T. Tapia call this low percentage of Latino and Latina corporate executives today the “5 percent Shame.” Inspired by Price M. Cobbs's seminal work on the secrets of successful Black leaders, this book seeks to understand the impact on Latinos and Latinas of the external forces of conscious and unconscious biases and of the internal forces of whether to assimilate or double down on their cultural identities in their quest to get ahead. The second edition features a new foreword by Henry Cisneros, former secretary of the Department of Housing and Urban Development, as well as updated statistics and graphs to represent how America's career landscape for Latinos has and has not changed and how to ensure Latinos can rise to their fullest potential. Using insights from in-depth interviews with twenty highly successful boomer Latino and Latina executives and focus groups with dozens of Gen X and millennial leaders, the authors have captured lessons about how these individuals chose their career paths, addressed challenges, and seized opportunities. The discussions are interpreted through the lenses of the authors' different personal experiences as Latino leaders in corporate America and synthesized as a guide for future leaders.
    Note: Online resource; Title from title page (viewed July 6, 2021) , Mode of access: World Wide Web.
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  • 6
    Online Resource
    Online Resource
    Positively Energizing Leadership (2021)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
    Details
    ISBN: 9781523093854
    Language: English
    Pages: 1 online resource (240 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: This practical guide, the first to show how leaders can achieve extraordinary results through the positive energy generated by virtuous interactions with employees, is written by one of the giants in the study of positive leadership. This book is about one of the most important factors that leads to spectacular performance in organizations. Kim Cameron, a true pioneer in the study of positive leadership, offers validated scientific evidence that all individuals are inherently attracted to and flourish in the presence of positive energy. Further, he shows that the positive relational energy generated by leaders' virtuous behaviors—for example, generosity, compassion, gratitude, trustworthiness, forgiveness, and kindness—is tightly linked to extraordinary organizational outcomes like greater innovation, higher profits, and increased engagement and retention. Cameron has not written a feel-good tome about the power of positive thinking, “happiology,” or unbridled optimism. This book is a research-based exploration of how to capitalize on an inherent tendency in all living systems. He provides practical suggestions and exercises for how leaders can assess the level of their positive energy and recommends specific practices that will increase positive relational energy. Positively Energizing Leadership is a major contribution to the theory and practice of leadership.
    Note: Online resource; Title from title page (viewed August 3, 2021) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
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  • 7
    Online Resource
    Online Resource
    Healing Our Future (2021)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
    Details
    ISBN: 9781523090129
    Language: English
    Pages: 1 online resource (288 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: This book is a practical, evidence-based guide to seven key leadership disciplines that will help anyone working in healthcare to pursue brighter futures. In this book, Andrew Garman looks at the major changes facing healthcare organizations and the leadership competencies required to successfully meet those challenges. He explains how people become more effective leaders over time and what science tells us works best in making this happen. At the heart of this book are seven universal disciplines—values, health system literacy, self-development, relations, execution, boundary-spanning, and transformation—which Garman divides into “enabling” and “action” disciplines. The enabling disciplines encompass the foundational work that makes leadership efforts more effective: learning more about ourselves, deepening our understanding of the world around us, and taking care of ourselves. The action disciplines describe leadership in the context of getting the work done: setting and resetting direction, collaborating inside and outside our organizations, anticipating what's coming, and helping people prepare for it. Collectively, they form an evidence-based common language of leadership that readers can easily map to any model that their organization or profession may already be using. Each chapter provides a description of the discipline, illustrates why it is important, and offers specific advice on how to raise proficiency. Appendixes offer step-by-step guidance on recruiting and engaging good mentors, along with input on developing long-term and foresight skills.
    Note: Online resource; Title from title page (viewed August 3, 2021) , Mode of access: World Wide Web.
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  • 8
    Online Resource
    Online Resource
    Flux (2021)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
    Details
    ISBN: 9781523093618
    Language: English
    Pages: 1 online resource (216 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Discover eight powerful mindset shifts that enable leaders and seekers of all ages to thrive in a time of unprecedented change and uncertainty. Being adaptable and flexible have always been hallmarks of effective leadership and a fulfilling life. But in a world of so much—and faster-paced—change, and an ever-faster pace of change, flexibility and resilience can be stretched to their breaking points. The quest becomes how to find calm and lasting meaning in the midst of enduring chaos. A world in flux calls for a new mindset, one that treats constant change and uncertainty as a feature, not a bug. Flux helps readers open this mindset—a flux mindset—and develop eight “flux superpowers” that flip conventional ideas about leadership, success, and well-being on their heads. They empower people to see change in new ways, craft new responses, and ultimately reshape their relationship to change from the inside out. April Rinne defines these eight flux superpowers: • Run slower. • See what's invisible. • Get lost. • Start with trust. • Know your “enough.” • Create your portfolio career. • Be all the more human (and serve other humans). • Let go of the future. Whether readers are sizing up their career, reassessing their values, designing a product, building an organization, trying to inspire their colleagues, or simply showing up more fully in the world, enjoying a flux mindset and activating their flux superpowers will keep readers grounded even when the ground is too often shifting beneath them.
    Note: Online resource; Title from title page (viewed August 24, 2021) , Mode of access: World Wide Web.
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  • 9
    Online Resource
    Online Resource
    Radical Product Thinking (2021)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
    Details
    ISBN: 9781523093335
    Language: English
    Pages: 1 online resource (216 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Iteration rules product development, but it isn't enough to produce dramatic results. This book champions Radical Product Thinking, a systematic methodology for building visionary, game-changing products. Methodologies such as Lean and Agile have democratized innovation by teaching us to harness the power of iteration to innovate faster, but our ability to set a clear destination hasn't kept up with the pace. When we iterate without a clear vision or strategy, our products become bloated, fragmented, and driven by irrelevant metrics. They catch “product diseases” that are often fatal to true innovation. In Radical Product Thinking (RPT), product development is led by the vision for the change it's intended to create. This methodology helps leaders reimagine the problems they face and align their team to find creative solutions using five elements: Vision, Strategy, Prioritization, Execution, and Culture. R. Dutt guides readers through these elements so they develop a clear process for achieving their desired change, incorporate it into daily activities, and turn RPT skills into muscle memory. This book gives organizations a repeatable model for building vision-driven products by helping us systematically translate vision and strategy into everyday actions so our product becomes a vehicle for creating the change we want to see in the world. Dutt shows us that you don't have to be a natural-born visionary to produce extraordinary results.
    Note: Online resource; Title from title page (viewed September 28, 2021) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
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  • 10
    Online Resource
    Online Resource
    Facilitating Breakthrough (2021)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
    Details
    ISBN: 9781523092062
    Language: English
    Pages: 1 online resource (192 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Making progress on complex, problematic situations requires a new approach to working together: transformative facilitation, a structured and creative process for removing the obstacles to fluid forward movement. It is becoming less straightforward for people to move forward together. They face increasing complexity and decreasing control. They need to work with more people from across more divides. In such situations, the most common ways of advancing—some people telling others what to do, or everyone just doing what they think they need to—aren't adequate. One better way is through facilitating. But the most common approaches to facilitating—bossy vertical directing from above or collegial horizontal accompanying from alongside—aren't adequate. They often leave the participants frustrated and yearning for breakthrough. This book describes a new approach: transformative facilitation. It doesn't choose either the bossy vertical or the collegial horizontal approach: it cycles back and forth between them. Rather than forcing or cajoling, the facilitator removes the obstacles that stand in the way of people contributing and connecting equitably. It enables people to bring their whole selves to the process. This book is for anyone who helps people work together to transform their situation, be it a professional facilitator, manager, consultant, coach, chairperson, organizer, mediator, stakeholder, or friend. It offers a broad and bold vision of the contribution that facilitation can make to helping people collaborate to make progress.
    Note: Online resource; Title from title page (viewed August 31, 2021) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
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  • 11
    Online Resource
    Online Resource
    From PMO to VMO (2021)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
    Details
    ISBN: 9781523091386
    Language: English
    Pages: 1 online resource (168 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: When so many enterprises have the strategic goal of maximizing product value to customers, changing their project management office (PMO) into a value management office (VMO) will help them do it. Because of the widespread adoption of agile methods in organizations, there is a rapidly growing shift from a focus on projects to one on products. This shift brings dramatic changes in how organizations manage and deliver not only IT services but their entire product and service value streams. Whatever methodology is being implemented, success at all levels is inextricably linked back to a clear understanding of customer value and customer-driven outcomes across teams. This book shows program and project managers how to maximize their professional relevancy in this new world. They must shift from being program managers to value managers, maximizing value through the entire organization. This book defines the role and skills of the value manager, using case studies and step-by-step guidance to help readers visualize and implement a new path where middle management and the value management office are valued leaders in the age of business agility.
    Note: Online resource; Title from title page (viewed September 7, 2021) , Mode of access: World Wide Web.
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  • 12
    Online Resource
    Online Resource
    The Government Leader’s Field Guide to Organizational Agility (2021)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
    Details
    ISBN: 9781523093434
    Language: English
    Pages: 1 online resource (288 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: This is the first book to fully adapt the principles of agility for government leaders who want to make their organizations more effective and nimble while better serving their public mission. This practical resource will equip government leaders at all levels with evidence-based, hands-on guidance for transforming their organizations, enabling them to better serve the public and their customers. While many books focus on organizational agility for leaders of for-profit companies, this is the first one tailored to the unique requirements government leaders face. They must find a way to accomplish their mission while navigating constant change. Government leaders at all levels must maneuver their organizations through new, often complex challenges, ranging from new laws that impact their agencies, new technologies, changes in leadership, and unexpected events. By explaining how to manage and organize work differently, this guide will help leaders weather the storm of that constant change so they can help their agencies realize their missions and serve the public interest.
    Note: Online resource; Title from title page (viewed September 7, 2021) , Mode of access: World Wide Web.
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  • 13
    Online Resource
    Online Resource
    Leading Beyond Change (2021)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
    Details
    ISBN: 9781523093489
    Language: English
    Pages: 1 online resource (416 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: This guide shows readers how to transform a traditional organization into an evolutionary one with a framework and mindset that offer a new way of leading and approaching change. Now more than ever, society is demanding change, and organizations are being asked to shift into more conscious and agile business practices. Yet, most of what people believe about leadership, effective workplaces, and how to create lasting change is either incomplete or outright incorrect. And even if the desire to change is there, understanding of how to achieve it is elusive. This book holds the key. It introduces the Shift Evolutionary Leadership Framework (SELF), which helps leaders create the understanding and application needed to evolve high performance. At the core of the book are dozens of business patterns that cut across seven dimensions of organizational functioning. The traps of traditional organizations are contrasted with the high-performance practices of evolutionary organizations. Authors Michael Sahota and Audree Tata Sahota explain the steps of leading beyond change—evolving beyond servant leadership to make the inner shift needed to unlock the practical skills and techniques. Whether readers call this shift business agility, Teal Agility, evolutionary, or the future of work, it is possible to create high-performing organizations filled with energized people who are able to surf the waves of change.
    Note: Online resource; Title from title page (viewed August 23, 2021) , Mode of access: World Wide Web.
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  • 14
    Online Resource
    Online Resource
    Conversations Worth Having, Second Edition, 2nd Edition (2021)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
    Details
    ISBN: 9781523000128
    Language: English
    Pages: 1 online resource (192 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: Now in a second edition, this classic book shows how to make conversations generative and productive rather than critical and destructive so people, organizations, and communities flourish. We know that conversations influence us, but we rarely stop to think about how much impact they have on our well-being and ability to thrive. This book is the first to show how Appreciative Inquiry—a widely used change method that focuses on identifying what's working and building on it rather than just trying to fix what's broken—can help us communicate more effectively and flourish in all areas of our lives. By focusing on what we want to happen instead of what we want to avoid and asking questions to deepen understanding and increase possibilities, we expand creativity, improve productivity, and unleash potential at work and home. Jackie Stavros and Cheri Torres use real-life examples to illustrate how these two practices and the principles that underlie them foster connection, innovation, and success. This edition has been revised throughout with new examples; updates on the latest supporting research in neuroscience, positive science, and positive psychology; and a discussion guide. It also features a new chapter on what the authors call tuning in: cultivating awareness of how our physical and mental state affect our perceptions, emotions, and thoughts as we engage in conversation. This book teaches you how to use the practices and principles of Appreciative Inquiry to strengthen relationships, build effective teams, and generate possibilities for a future that works for everyone.
    Note: Online resource; Title from title page (viewed November 2, 2021) , Mode of access: World Wide Web.
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  • 15
    Online Resource
    Online Resource
    The Cactus and Snowflake at Work (2021)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
    Details
    ISBN: 9781523093380
    Language: English
    Pages: 1 online resource (192 pages)
    Edition: 1st edition
    Keywords: Electronic books
    Abstract: This hilarious and profound workplace guide proves the rigorously rational and the supremely sympathetic can meet in the middle and merge their strengths. Readers will discover how blending with their opposite opens the pathway to being their truest selves. The famed Myers-Briggs personality scale says that Feelers (who lead with their hearts) put more weight on personal concerns and the people involved, and Thinkers (who lead with their heads) are guided by objective principles and impartial facts. This book calls them Cacti and Snowflakes—each singularly transcendent. But can people with such fundamentally different ways of making sense of and engaging with the world work together? Yes, says Devora Zack! The key is not to try to change each other. Zack says we can directly control only three things: what we say, what we think, and what we do. The best use of our energy is to focus on our own reactions and perceptions rather than try to “fix” other people. This book includes an assessment so readers can learn where they are on the Thinker/Feeler spectrum—and because it's a spectrum, readers might well be a snowcactus or a cactusflake. Then Zack helps them figure out where other people might be, guiding them through a myriad of modes of communication and motivation based on personality type. She includes real-life scenarios that show how to nurture one's nature while successfully connecting with those on the other side. As always, Zack fearlessly and entertainingly dispels myths, squashes stereotypes, and transforms perceived liabilities into strengths. And she once again affirms that, like chocolate and peanut butter, we are better together.
    Note: Online resource; Title from title page (viewed November 2, 2021) , Mode of access: World Wide Web.
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  • 16
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    Online Resource
    The Business of Building a Better World (2021)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    ISBN: 9781523093663
    Language: English
    Pages: 1 online resource (232 pages)
    Edition: 1st edition
    Keywords: Electronic books
    Abstract: Twenty-nine leading scholars and executives provide a visionary look at the future of business, propelling past damaging industrial-age values to uncover the key ingredients of humanistic, ecologically sustainable, and intergenerational prosperity. Through the exploration of robust cases and stories packed with deep insight and vital science, this extraordinary collection explores how we can adapt our notions of value, markets, and models of cooperation and collective action to create a world where economies and businesses excel, all people thrive, and nature flourishes. In part I, “The Business of Business Is Betterment,” the contributors show how enterprises today are further developing—and even taking a quantum leap beyond—the multistakeholder logic of “shared value creation.” Part II, “Net Positive = Innovation's New Frontier,” is focused on what companies can and are doing to move away from “doing no harm” to playing an active role in solving environmental, social, and economic problems. The final section, “Ultimate Advantage: A Leadership Revolution That Is Changing Everything,” looks at new leadership paradigms—characterized by unexpected qualities like virtue, love, compassion, and connection—that are crucial to creating engaged, empowered, innovative, and out-performing enterprises. This book is designed to galvanize change and unite a global community of inquiry and action. It establishes the conceptual cornerstones for a new kind of business practice that will lead the way to an equitable, sustainable, and flourishing future.
    Note: Online resource; Title from title page (viewed November 9, 2021) , Mode of access: World Wide Web.
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  • 17
    Online Resource
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    Haz lo que más importa (2021)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
    Details
    ISBN: 9781523001217
    Language: English , Spanish
    Pages: 1 online resource (192 pages)
    Edition: 1st edition
    Keywords: Electronic books
    Abstract: Time management remains a huge challenge for most people. This book shares the habits and processes used by top leaders worldwide to minimize distractions and maximize accomplishments. In researching more than 1,260 managers and executives from more than 108 different organizations, Steve and Rob Shallenberger discovered that 68 percent of them feel like their number one challenge is time management, yet 80 percent don't have a clear process for how to prioritize their time. Drawing on their forty years of leadership research, this book offers three powerful habits that the top 10 percent of leaders use to Do What Matters Most. These three high performance habits are developing a written personal vision, identifying and setting Roles and Goals, and consistently doing Pre-week Planning. And Steve and Rob make an audacious promise: these three habits can increase anyone's productivity by at least 30 to 50 percent. For organizations, this means higher profits, happier employees, and increased innovation. For individuals, it means you'll find hours in your week that you didn't know were there--imagine what you could do! You will learn how acquiring this skillset turned an "average" employee into her company's top producer, enabled a senior vice president to reignite his team and achieve record results, transformed a stressed-out manager's work and home life, helped a CEO who felt like he'd lost his edge regain his fire and passion, and much more. By implementing these simple and easy-to-understand habits, supported by tools like the Personal Productivity Assessment, you will learn how to lead a life by design, not by default. You'll feel the power that comes with a sense of control, direction, and purpose. En nuestra investigación de más 1260 gerentes, descubrimos que más del 68% sentían que su mayor desafío es cómo priorizar su tiempo, pero el 80% de los mismos carecían de un proceso para organizarlo y centrarse en lo que más importa. Este libro trata sobre los tres hábitos de alto rendimiento que te empoderarán para tomar el control de tu horario, priorizar el tiempo y aumentar la productividad entre un 30 y 50%. Esto se traduce en un mejor liderazgo, un aumento de las ventas, una mayor productividad, más beneficios y una cultura mejorada. A nivel personal, implica un mejor equilibrio vital, mejoras en la salud, menos estrés, mejores relaciones, más dinero y un enfoque preciso en tus prioridades.
    Note: Online resource; Title from title page (viewed August 1, 2021) , Mode of access: World Wide Web.
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    Equity (2021)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    ISBN: 9781523090273
    Language: English
    Pages: 1 online resource (192 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: A fast and engaging read, Equity helps leaders create more inclusive organizations using human-centered design and behavior change principles. Even the most passionate advocates for diversity, equity, and inclusion have been known to treat equity as the middle child—the concept they skip over to get to the warm, fuzzy feelings of inclusion. But Minal Bopaiah shows throughout this book that equity is critical if organizations really want to leverage differences for greater impact. Equity allows leaders to create organizations where employees can contribute their unique strengths and collaborate better with peers. Bopaiah explains how leaders can effectively raise awareness of systemic bias and craft new policies that lead to better outcomes and lasting behavioral changes. This book is rich in real-world examples, such as managing partners at a consulting firm who learn to retell their personal stories of success by crediting their systemic advantages and news managers at NPR who redesign their processes to support greater diversity among news sources. This slender book expands DEI past human resources initiatives and shows how leaders can embed equity into core business functions like marketing and communications. Filled with humor, heart, and pragmatism, Equity is a guidebook for change, answering the question of how that so many leaders are asking today.
    Note: Online resource; Title from title page (viewed September 7, 2021) , Mode of access: World Wide Web.
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  • 19
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    Leading Global Diversity, Equity, and Inclusion (2021)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    ISBN: 9781523000265
    Language: English
    Pages: 1 online resource (240 pages)
    Edition: 1st edition
    Keywords: Electronic books
    Abstract: This book offers five proven principles so multinational companies can advance diversity, equity, and inclusion with a nuanced understanding of local contexts across countries and cultures. It's easy to fall into the trap of using a single-culture worldview when implementing global DEI in organizations. But what makes DEI change efforts successful in one country may have opposite, unintended consequences in another. How do companies find the right balance between anchoring their efforts locally while pushing for change that may disrupt existing power dynamics? This is the question at the heart of global DEI work. Along with practical advice and examples, Rohini Anand offers five overarching principles derived from her own experience leading global DEI transformation and interviews with more than sixty-five leaders to provide a through line for leading global DEI transformation in divergent cultures. Local relevance—understanding markets and acknowledging local beliefs, regulations, and history—is essential for global success. This groundbreaking book explicitly details how to take local histories, laws, and practices into account in DEI transformation work while promoting social justice worldwide.
    Note: Online resource; Title from title page (viewed November 30, 2021) , Mode of access: World Wide Web.
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  • 20
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    Business Ethics, Seventh Edition, 7th Edition (2021)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    ISBN: 9781523091560
    Language: English
    Pages: 1 online resource (648 pages)
    Edition: 7th edition
    Keywords: Electronic books
    Abstract: The seventh edition of this pragmatic guide to determining right and wrong in the workplace is updated with new case studies, exercises, and ancillary materials. Joseph Weiss's Business Ethics is a pragmatic, hands-on guide for determining right and wrong in the business world. To be socially responsible and ethical, Weiss maintains, businesses must acknowledge the impact their decisions can have on the world beyond their walls. An advantage of the book is the integration of a stakeholder perspective with an issues and crisis management approach so students can look at how a business's actions affect not just share price and profit but the well-being of employees, customers, suppliers, the local community, the larger society, other nations, and the environment. Weiss includes twenty-three cases that immerse students directly in contemporary ethical dilemmas. Eight new cases in this edition include Facebook's (mis)use of customer data, the impact of COVID-19 on higher education, the opioid epidemic, the rise of Uber, the rapid growth of AI, safety concerns over the Boeing 737, the Wells Fargo false saving accounts scandal, and plastics being dumped into the ocean. Several chapters feature a unique point/counterpoint exercise that challenges students to argue both sides of a heated ethical issue. This edition has eleven new point/counterpoint exercises, addressing questions like, Should tech giants be broken apart? What is the line between free speech and dangerous disinformation? Has the Me Too movement gone too far? As with previous editions, the seventh edition features a complete set of ancillary materials for instructors: teaching guides, test banks, and PowerPoint presentations.
    Note: Online resource; Title from title page (viewed November 23, 2021) , Mode of access: World Wide Web.
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  • 21
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    Meetings That Get Results (2021)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    ISBN: 9781523093175
    Language: English
    Pages: 1 online resource (288 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: This practical, comprehensive guide to designing and running more effective meetings will result in less time wasted, more collaborative decision-making, and measurably improved business outcomes. There's nothing more frustrating than an unproductive meeting—except when it leads to another unproductive meeting. Yet every day millions of people conduct meetings—in person or online—without the critical understanding or formal training on how to plan and lead them effectively. This book offers a structured method to ensure that meetings will produce clear and actionable results. Meetings that are profitable and productive ultimately lead to fewer meetings. This book offers leaders a significant edge by • Empowering readers to help their groups create, innovate, and break through the barriers of miscommunication, politics, and intolerance • Making it easier for them to help others forge consensus and shared understanding • Providing them with proven agenda steps, tools, and detailed procedures Readers will learn how to resolve or manage common problems, inspire creativity, and transfer ownership to their meeting participants while managing interpersonal conflicts and other disruptions that arise. In a world of back-to-back meetings, this book explains the how-to details behind game-changing tools and techniques.
    Note: Online resource; Title from title page (viewed September 14, 2021) , Mode of access: World Wide Web.
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  • 22
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    Change from the Inside Out (2021)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    ISBN: 9781523000418
    Language: English
    Pages: 1 online resource (256 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Change initiatives fail because humans are hardwired to return to what's worked for us in the past. This book offers a straightforward process for rewiring ourselves and those we lead to be more change-capable. Erika Andersen says avoiding change has been a historical imperative. In this book, she shows how we can overcome that reluctance and get good at making necessary change. Using a fictional story about a jewelry business changing generational hands, Andersen lays out a five-step model for addressing both this human side of change and its practical aspects: Step 1: Clarify the change and why it's needed—Get clear on what the change is and the benefits it will bring. Step 2: Envision the future state—Build a shared picture of the post-change future. Step 3: Build the change—Bring together a change team, engage key stakeholders, and plan the change. Step 4: Lead the transition—Build a transition plan that supports the human side of the change, then engage the whole organization in making the change. Step 5: Keep the change going—Work to make your organization permanently more change-capable. With opportunities to self-reflect and try out the ideas and approaches throughout, this book is a practical guide to thriving in this era of nonstop change.
    Note: Online resource; Title from title page (viewed October 26, 2021) , Mode of access: World Wide Web.
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  • 23
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    Impact Networks (2021)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    ISBN: 9781523091706
    Language: English
    Pages: 1 online resource (240 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: This practical guide shows how to facilitate collaboration among diverse individuals and organizations to navigate complexity and create change in our interconnected world. The social and environmental challenges we face today are not only complex, they are also systemic and structural and have no obvious solutions. They require diverse combinations of people, organizations, and sectors to coordinate actions and work together even when the way forward is unclear. Even so, collaborative efforts often fail because they attempt to navigate complexity with traditional strategic plans, created by hierarchies that ignore the way people naturally connect. By embracing a living-systems approach to organizing, impact networks bring people together to build relationships across boundaries; leverage the existing work, skills, and motivations of the group; and make progress amid unpredictable and ever-changing conditions. As a powerful and flexible organizing system that can span regions, organizations, and silos of all kinds, impact networks underlie some of the most impressive and large-scale efforts to create change across the globe. David Ehrlichman draws on his experience as a network builder; interviews with dozens of network leaders; and insights from the fields of network science, community building, and systems thinking to provide a clear process for creating and developing impact networks. Given the increasing complexity of our society and the issues we face, our ability to form, grow, and work through networks has never been more essential.
    Note: Online resource; Title from title page (viewed October 12, 2021) , Mode of access: World Wide Web.
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  • 24
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    The Six New Rules of Business (2021)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    ISBN: 9781523089987
    Language: English
    Pages: 1 online resource (192 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: The rules of business are changing dramatically. The Aspen Institute's Judy Samuelson describes the profound shifts in attitudes and mindsets that are redefining our notions of what constitutes business success. Dynamic forces are conspiring to clarify the new rules of real value creation—and to put the old rules to rest. Internet-powered transparency, more powerful worker voice, the decline in importance of capital, and the complexity of global supply chains in the face of planetary limits all define the new landscape. As executive director of the Aspen Institute Business and Society Program, Judy Samuelson has a unique vantage point from which to engage business decision makers and identify the forces that are moving the needle in both boardrooms and business classrooms. Samuelson lays out how hard-to-measure intangibles like reputation, trust, and loyalty are imposing new ways to assess risk and opportunity in investment and asset management. She argues that “maximizing shareholder value” has never been the sole objective of effective businesses while observing that shareholder theory and the practices that keep it in place continue to lose power in both business and the public square. In our globalized era, she demonstrates how expectations of corporations are set far beyond the company gates—and why employees are both the best allies of the business and the new accountability mechanism, more so than consumers or investors. Samuelson's new rules offer a powerful guide to how businesses are changing today—and what is needed to succeed in tomorrow's economic and social landscape.
    Note: Online resource; Title from title page (viewed January 12, 2021) , Mode of access: World Wide Web.
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  • 25
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    Work Made Fun Gets Done! (2021)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    ISBN: 9781523092376
    Language: English
    Pages: 1 online resource (240 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Bob Nelson, author of the multimillion-copy bestseller 1001 Ways to Reward Employees, and human performance expert Mario Tamayo offer hundreds of practical, creative tips for helping employees—and their managers—make work more fun. According to the employees that work for firms listed in Fortune's “100 Best Companies to Work for in America,” the most defining characteristic of these organizations is they are all “fun” places to work. Fun is the secret sauce every business needs to better engage and motivate its employees today. Work Made Fun Gets Done! gives readers simple, practical ideas for instantly bringing fun into their work and workplace. Based on examples from scores of companies like Zoom, Pinterest, Bank of America, Zappos, Honda, Microsoft, and many more, this book provides clear examples of exactly what managers and employees alike can do to lighten the tone in the work environment and allow employees to have more fun at work. From AAA's “Dump a Dog” program where workers can pass their least-wanted project on to their manager and Houzz's complimentary office slippers to CARFAX's themed-wardrobe Zoom meetings and Google's company-approved Nerf-gun battles and paper airplane contests, you'll find dozens of ideas you can immediately adapt and implement in your own workplace. Work and fun have typically been considered polar opposites, but this book proves they can be integrated in ways that produce more motivated workers—and exceptional results.
    Note: Online resource; Title from title page (viewed May 11, 2021) , Mode of access: World Wide Web.
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    The 6 Enablers of Business Agility (2021)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    ISBN: 9781523090075
    Language: English
    Pages: 1 online resource (296 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Installing agile tools and practices won't be enough to respond to rapid market change unless you lay the groundwork with six key enabling factors, identified by the United Kingdom's leading agile consulting firm, Agile Centre. An ever-growing pile of frameworks and tools falsely offer an “easy route” to organizational agility. However, responding to rapid market change requires you alter so much more than just your way of working. Your work style is only one of six factors that the Agile Centre's research identifies as the key to success. From years of experience certifying people in agile leadership, product ownership, and scrum mastery, Karim Harbott has created a model that will help your organization achieve all six factors required for success: leadership, culture, structure, engagement, and governance as well as ways of working together. Drawing from Harbott's famous Business Agility Canvas, this book will help leaders get realistic about the scope of the changes needed in their organization and show them how to get started.
    Note: Online resource; Title from title page (viewed June 1, 2021) , Mode of access: World Wide Web.
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    The Knowledge Café (2021)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    ISBN: 9781523089536
    Language: English
    Pages: 1 online resource (328 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Knowledge Café is a process for sharing information, whether face to face or virtual. This popular and practical knowledge management tool supports a culture where projects and innovation thrive. The Knowledge Café is a mindset and environment for engaging, discussing, and exchanging knowledge within a group either face to face or virtually. At the café, participants can discuss hard-to-solve project issues or resolve a family or community crisis. This metaphorical town square supports knowledge circulation and rejuvenation and increases its velocity—making it a breeding ground for innovation. The aha moments at one Knowledge Café can match the benefits of multiple conferences, workshops, and training put together. When knowledge management (KM) is part of an organization's culture, performance improves, collaboration increases, and the competitive advantage accelerates. No one can force knowledge transfer. We must create the right environment where knowledge is freely shared, rewarded, and fun. This book demonstrates why the Knowledge Café is such an effective KM tool and shows how to design optimal café experiences and increase learning agility. The premium on knowledge and agility has never been greater. This book offers a technique for managing knowledge toward the greater good. Tips; templates; practical and relatable experiences; case studies; and examples of knowledge brokers, creators, and sharers across cultures are sprinkled throughout the book to show how the café interfaces with other KM techniques and in different work and project spaces.
    Note: Online resource; Title from title page (viewed July 6, 2021) , Mode of access: World Wide Web.
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    Launch Your Career (2021)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    ISBN: 9781523092703
    Language: English
    Pages: 1 online resource (240 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: This book shows how ANY student can get a job, internship or research position they want using the Career Launch Method—a detailed framework based on a key insight: the clearest path to landing a position you want is through creating relationships with professionals in the industries you desire. It's tough to find an internship or job that you really want during the best of times, and these are not the best of times. Did you know only 20% of jobs and internships are posted online? This means 80% of positions are filled in what Sean O'Keefe and others calls the hidden job market. And while the success rate of applying to online job postings is less than 2%, if you develop an internal advocate at the organizations you're interested in, you are 12 times more likely to land a position. O'Keefe, in partnership with The Career Leadership Collective, is now sharing his proven, 8-step, Career Launch Method™ that will help ANY student explore career options and land the internships and jobs they want by creating professional relationships from scratch. This book demystifies the concept of intentional, proactive relationship-building by teaching all the practical micro-steps needed to succeed. O'Keefe teaches you how to "play the student card" to turn your student status into a powerful advantage. Launch Your Career features first-person stories of students from all backgrounds and programs of study who have used the Career Launch Method™ to earn jobs or internships at all types of companies, non-profits, government agencies, social enterprises, and institutions across the country and around the world. Thousands of students have reported that the Career Launch Method™ increased their self- confidence and helped them become more courageous, not only in their job search, but in all areas of life. The book includes the Career Launch Readiness Assessment™ which helps students evaluate their competency in five key areas: career exploration, personal brand, networking, job searching, and personal growth. This book will become a go-to resource for students looking to find internships and jobs, as well as a needed resource for colleges looking to increase retention rates and student's ROI.
    Note: Online resource; Title from title page (viewed May 18, 2021) , Mode of access: World Wide Web.
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  • 29
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    Love ‘Em or Lose ‘Em, Sixth Edition , 6th Edition (2021)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    ISBN: 9781523089376
    Language: English
    Pages: 1 online resource (336 pages)
    Edition: 6th edition
    Keywords: Electronic books ; local
    Abstract: This sixth edition of the number one bestselling employee retention book in the world (over 800,000 copies sold) puts a new emphasis on diversity and inclusion but keeps the same appealing format: twenty-six simple strategies from A to Z. Despite booms and busts, technology advances, talent wars, layoffs, and even a global pandemic, people want what they've always wanted. Employees want—and now expect—meaningful work, supportive bosses, regular recognition, and a chance to learn and grow. And managers want their amazing people to stay—for at least a little while longer. For two decades, this Wall Street Journal bestseller—over 800,000 sold—has offered twenty-six simple strategies, from A to Z, that managers can use to address their employees' real concerns and keep them engaged. The authors have gone over every word of the previous edition, revising, updating, and streamlining. This edition includes a timely focus on diversity and inclusion in every chapter. For example, chapter 6 focuses on family. Different cultures view family responsibilities differently, so the authors address how to take that into consideration when a treasured employee asks for extended leave to care for a grandparent. And a new section called “Conversations That Count” offers discussion questions for sparking deeper conversation around the topics in the book. This new edition will ensure that Love 'Em or Lose 'Em will continue to help managers all over the world create a supportive workplace culture so they can fight burnout and keep the people they can least afford to lose.
    Note: Online resource; Title from title page (viewed March 2, 2021) , Mode of access: World Wide Web.
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    Humble Inquiry, Second Edition, 2nd Edition (2021)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    ISBN: 9781523092642
    Language: English
    Pages: 1 online resource (192 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: This worldwide bestseller offers simple guidance for building the kind of open and trusting relatonships vital for tackling global systemic challenges and developing adaptive, innovative organizations—over 200,000 copies sold and translated into seventeen languages! We live, say Edgar and Peter Schein, in a culture of “tell.” All too often we tell others what we think they need to know or should do. But whether we are leading or following, what matters most is we get to the truth. We have to develop a commitment to sharing vital facts and identifying faulty assumptions—it can mean the difference between success and failure. This is why we need Humble Inquiry more than ever. The Scheins define Humble Inquiry as “the gentle art of drawing someone out, of asking questions to which you do not know the answer, of building relationships based on curiosity and interest in the other person.” It was inspired by Edgar's twenty years of work in high-hazard industries and the health-care system, where honest communication can literally mean the difference between life and death. In this new edition the authors look at how Humble Inquiry differs from other kinds of inquiry, offer examples of it in action, and show how to overcome the barriers that keep us telling when we should be asking. This edition offers a deepening and broadening of this concept, seeing it as not just a way of posing questions but an entire attitude that includes better listening, better responding to what others are trying to tell us, and better revealing of ourselves. Packed with case examples and a full chapter of exercises and simulations, this is a major contribution to how we see human conversational dynamics and relationships, presented in a compact, personal, and eminently practical way.
    Note: Online resource; Title from title page (viewed February 23, 2021) , Mode of access: World Wide Web.
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    The Art of Caring Leadership (2021)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    ISBN: 9781523092215
    Language: English
    Pages: 1 online resource (192 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: If your people know you care about them, they will move mountains. Employee engagement and loyalty expert Heather Younger outlines nine ways to manifest the radical power of caring support in the workplace. Heather Younger argues that if you are looking for increased productivity, customer satisfaction, or employee engagement, you need to care for your employees first. People will go the extra mile for leaders who show they are genuinely concerned not just with what employees can do but with who they are and can become. But while most leaders think of themselves as caring leaders, not all demonstrate that care in consistent ways. Your employees will judge you by your actions, not your intentions. Based on Younger's interviews with over eighty leaders for her podcast Leadership with Heart—including Howard Behar, former president of the Starbucks Coffee Company; Judith Scimone, senior vice president and chief talent officer at MetLife; Garry Ridge, CEO and chairman of the board of the WD-40 Company; and Shawnté Cox Holland, head of culture and engagement at Vanguard—this book outlines nine ways that leaders can make all employees feel included and cared for. She even provides access to a self-assessment so you can measure your progress as a caring leader. But this is not a cookie-cutter approach: just as Monet and Picasso expressed themselves very differently, each leader should express caring in his or her own unique, personal style. Younger takes an often nebulous, subjective concept and makes it concrete and actionable. Leaders have the power to change the lives of those they lead. They shouldn't just want to care, they should see caring as imperative for the success of their employees and their organization.
    Note: Online resource; Title from title page (viewed April 13, 2021) , Mode of access: World Wide Web.
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    The Culture Puzzle (2021)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    ISBN: 9781523091843
    Language: English
    Pages: 1 online resource (240 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Corporate culture is critical to any organizational change effort—this book offers a proven model for identifying and leveraging the essential elements of any culture. In a world that changes at a dizzying pace, what can leaders do to build flexible and adaptive workplaces that inspire people to achieve extraordinary results? According to the authors, the answer lies in recognizing and aligning the elusive forces—or the “puzzling” pieces—that shape an organization's culture. With a combined seventy-five years' worth of research, teaching, and consulting experience, Mario Moussa, Derek Newberry, and Greg Urban bring a wealth of knowledge to creating nimble organizations. Globally recognized business anthropologists and management experts, they explain how to access the full power of your culture by harnessing the Four Forces that drive it: Vision: Embrace a common purpose that illuminates shared aspirations and plans. Interest: Foster a deep commitment to authentic relationships and your organization's future. Habit: Establish routines and rituals that reinforce “the way we do things around here.” Innovation: Promote the constant tinkering that produces surprising new solutions to old problems. Filled with case studies, personal anecdotes, and solid, practical advice, this book includes a four-part Evaluator to help you build resilient organizations and teams. The Culture Puzzle offers the definitive playbook for thriving amid constant transformation.
    Note: Online resource; Title from title page (viewed June 22, 2021) , Mode of access: World Wide Web.
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    Make It, Don't Fake It (2021)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    ISBN: 9781523091515
    Language: English
    Pages: 1 online resource (192 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Faking it till you make it doesn't work—at least, not long enough to build a sustainable business. This book by a CEO and public relations expert shows how authentic leadership eliminates the need for short-cuts that sabotage success. Self-doubt and the intense pressure of facing the unknown are real problems for entrepreneurs and leaders. But there's a difference between feigning confidence and running a con game; Elizabeth Holmes and Billy McFarland thrived on faking it for a short while, but their businesses were all aspiration, no foundation, and so collapsed disastrously. This book revisits the core of leadership, defines authentic, reality-based business integrity, and shows readers how to attain and maintain it. Through the double lens of running her own PR firm in Silicon Valley and advising hundreds of other executives, award-winning CEO Sabrina Horn shows leaders how to attend to the fundamentals and gain the clarity of thought necessary to make sound business decisions. She delivers real, workable strategies and best practices with firsthand accounts of painful lessons. Horn's fake-free advice will empower leaders to disarm fear and organize risk, manage setbacks, plan for the unexpected, and create a company culture designed for long-term, sustainable growth.
    Note: Online resource; Title from title page (viewed June 22, 2021) , Mode of access: World Wide Web.
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    Skills for Career Success (2021)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
    Details
    ISBN: 9781523091942
    Language: English
    Pages: 1 online resource (432 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: This career development tool kit is for people who want to take charge of their own professional futures. If you want to have a career that is meaningful and inspires you, you must prepare for it the same way you would a marathon—developing an overall training plan to carry you through to race day and beyond. This is especially important in today's unpredictable work world, where organizations are in a state of constant flux, and many have either eliminated their employee development programs or adopted a generic, one-size-fits-all approach. Skills for Career Success maps the strategies and skills you will need to take responsibility for your own future. It provides an overview of career development basics, including how to write an Individual Development Plan (IDP) that is practical and useful to you. The core of the book is an easy-to-navigate catalog of fifty-one critical skills, such as communicating clearly, adapting to situations, advocating for yourself, managing time, and selling your ideas. For each skill, there are actions you can take immediately, ongoing practices, and long-term goals. Beyond the skills, there is advice for keeping your career on track, mapping a path beyond your current job, overcoming personal roadblocks, finding your passion at work, and initiating talent conversations with your manager. There are also guidelines for managers who want to bring out the best in their people.
    Note: Online resource; Title from title page (viewed January 5, 2021) , Mode of access: World Wide Web.
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    The Long-Distance Teammate (2021)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
    Details
    ISBN: 9781523090327
    Language: English
    Pages: 1 online resource (224 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: What does it mean to “go to work” when you don't actually leave the house? This is the ultimate guide for remote workers who want to stay engaged as team members, maintain robust work relationships, and keep an eye on their long-term career goals. Even before the coronavirus hit, remote work was growing at nearly 30 percent per year, and now it's just a fact of life. There are many millions of people who once worked at a central location every day who now find themselves facing an entirely new way of working. Written by the founders of the Remote Leadership Institute, this book is the most authoritative single resource for helping remote workers get work done effectively, build relationships that are both productive and satisfying, and maintain a career trajectory when they are not in constant close contact with their leader, coworkers, or the organization in general. The Long-Distance Teammate tackles three important issues: navigating the personal and interpersonal, growing the skills to be productive, and communicating effectively—all from a distance. In short, there is a big difference between working at home and being an effective member of a team. This practical guide describes that difference and allows you to be a great remote teammate.
    Note: Online resource; Title from title page (viewed January 19, 2021) , Mode of access: World Wide Web.
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  • 36
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    Leverage Change (2021)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
    Details
    ISBN: 9781523092260
    Language: English
    Pages: 1 online resource (240 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Organizational change doesn't have to be so difficult. Leading change expert Jake Jacobs shares eight fail-safe ways to make any change initiative at any organization easier, faster, and more effective. In a recent Fast Company article, nine CEOs said the biggest challenges their companies face are all related to change. Change is a constant need and a constant challenge for every organization—large or small, for-profit, nonprofit, or governmental. Is there a way to make it easier? If you're trying to lift something heavy, it helps to have a lever. In this book, Jake Jacobs provides eight levers that can transform the typical change process into something far smoother and more efficient—he calls the new process Leverage Change. Jacobs offers proven advice and real-life examples that will accelerate every step of the change process, including designing your own customized change process, figuring out where the real energy for change is in your organization, striking the right balance between explicit direction and creative collaboration, making change work as part of people's regular routines, and more. Archimedes said with the right lever, he could move the world—with Jacobs' eight levers, you can change your world.
    Note: Online resource; Title from title page (viewed May 4, 2021) , Mode of access: World Wide Web.
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    Leading with Love and Laughter (2021)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    ISBN: 9781523093236
    Language: English
    Pages: 1 online resource (192 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Leadership has for too long been treated as a model and not as a relationship. Zina Sutch and Patrick Malone argue that successful leadership must be based on love (altruism and empathy) and laughter (positive emotions and joy). Recent bestselling books have completely altered the way we understand how humans work and play together. The Altruistic Brain and Born to Be Good show that humans are deeply wired for empathy and compassion. The Social Animal and Emotional Intelligence prove that our emotional selves help us make better decisions and motivate others. However, the tactics we use to train leaders bear little reflection of these advancements; we're still creating competent but emotionally distant leaders who “manage human assets” and lead by setting goals, deadlines, and deliverables. Zina Sutch and Patrick Malone hope to flip a light switch and illuminate, above all else, that leadership begins with heart and soul. In five succinct chapters, they show that we lead best when we tap into our genetically driven human nature to love and nurture, connect and trust. This book seeks to reintroduce the warmth of human interaction and emotion into the leadership tool kit.
    Note: Online resource; Title from title page (viewed May 25, 2021) , Mode of access: World Wide Web.
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    Co-Active Leadership, Second Edition, 2nd Edition (2021)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
    Details
    ISBN: 9781523091140
    Language: English
    Pages: 1 online resource (192 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: As leaders, how we are is as important as what we do. The second edition of a leadership classic, updated with new chapters, shows how to master the inner and outer work needed to build relationships that unleash the transformational creative potential in everyone. Top-down, one-dimensional leadership models are hopelessly outmoded in today's rapidly changing world. And they waste the leadership ability present throughout an organization, not just at the top. In the second edition of this visionary book, Karen and Henry Kimsey-House provide a model that harnesses the possibility of many rather than relying on the power of one. This new edition is updated with two additional chapters, one offering new ways to utilize the Co-Active Leadership Model and another that goes deeply into the Co-Active philosophy that drives the authors' approach. Each of the five dimension chapters is expanded to incorporate feedback, new language, case studies, and practical suggestions for practice and development. Co-active leadership is a deeply collaborative approach, but the last of its five dimensions focuses on the individual: leading from within. We must be fully present and live with integrity, openheartedness, and self-awareness if we are to make the kind of conscious, creative choices co-active leadership demands.
    Note: Online resource; Title from title page (viewed May 4, 2021) , Mode of access: World Wide Web.
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    Trusted Leader (2021)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    ISBN: 9781523093014
    Language: English
    Pages: 1 online resource (200 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Without trust, people and businesses fail. Trusted Leader provides a framework for building trust so that you and your organizations can perform at your best. “A lack of trust is your biggest expense,” says Wall Street Journal bestselling author David Horsager. Without trust, transactions cannot occur. Without trust, influence is destroyed. Without trust, leaders lose their people. Trust can be either your most vulnerable weakness or your greatest asset. Horsager introduces readers to his Eight Pillars of Trust through the journey of a senior leader who thought success was certain. Follow CEO Ethan Parker as he discovers the power of trust and how to apply it amid the complexities of leadership, change, and culture transformation. The Eight Pillars of Trust (Clarity, Compassion, Character, Competency, Commitment, Connection, Contribution, and Consistency) are based on Horsager's original research and extensive experience working with Fortune 500 companies and top government agencies around the globe. In addition to the business parable, this book is rich in practical advice for implementing each of the Eight Pillars. You will learn strategies to increase alignment, overcome attrition, and get absolutely clear on executing your top priorities. Horsager offers a road map for how to become the most trusted expert in your industry.
    Note: Online resource; Title from title page (viewed March 30, 2021) , Mode of access: World Wide Web.
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    The Language of Leadership (2021)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    ISBN: 9781523092420
    Language: English
    Pages: 1 online resource (168 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: The impression you make as a leader has the power to build, enhance, or sabotage your authority and ideas. Discover how to convey the essence of leadership with every interaction. Every communication leaders make—speaking, writing, posting, sharing, and even listening—has the power to either secure or sabotage their impact. But wanting to inspire and engage their team and knowing how to do it are two different things. In this book, Joel Schwartzberg suggests mindsets, tactics, tips, and examples to help readers reach that goal using the most powerful leadership tool available: a leader's voice. Whether managers are giving speeches, telling stories, sending emails, posting messages, recording videos, or running Zoom meetings, these are essential tools for establishing authority and galvanizing an audience. Readers will learn how to inspire instead of inform, communicate with purpose and power, and sell—not just share—their most important ideas.
    Note: Online resource; Title from title page (viewed July 13, 2021) , Mode of access: World Wide Web.
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    Building Brand Communities (2020)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (264 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: An authentic brand community is more than just people buying your product or working alongside one another. This book articulates the critical roles of mutual concern, common values, and shared experiences in creating fiercely loyal customer and collaborator relationships. Smart organizations know that creating communities is the key to unlocking unprecedented outcomes. But too many mistakenly rely on superficial transactional relationships as a foundation for community, when really people want something deeper. Carrie Melissa Jones and Charles Vogl argue that in an authentic and enriching community, members have mutual concern for one another, share personal values, and join together in meaningful shared experiences, whether online or off. On the deepest level, brands must help members grow into who they want to be. Jones and Vogl present practices used by global brands like Yelp, Etsy, Twitch, Harley Davidson, Salesforce, Airbnb, Sephora, and others to connect in a meaningful way with the people critical for their success. They articulate how authentic communities can serve organizational goals in seven different areas: innovation, talent recruitment, customer retention, marketing, customer service, building transformational movements, and creating community forums. They also reveal principles to grow a new brand community to critical mass. This is the first comprehensive guide to a crucial differentiator that gives organizations access to untapped enthusiasm and engagement.
    Note: Online resource; Title from title page (viewed May 19, 2020) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781523086634/?ar
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    Advanced Consulting (2020)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (240 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: This is the first book to address the specific needs and challenges faced by high-level consultants, who work on very complex projects and must win the confidence of the most senior leaders in organizations. Advanced consulting requires both expertise and personal qualifications that are distinct from those needed in everyday consulting. Advanced consultants work with high-level executive teams on complex issues such as strategy, organizational design, merger integration, digital disruption, culture change, and system-wide transformation. While neophyte consultants are often given a playbook to follow, advanced consultants need to invent methods that take full advantage of the opportunities that their work with clients presents. There is an art to advanced consulting as well as a science; who you are is as important as what you do. Bill Pasmore draws on his four decades of experience as a consultant and teacher of consultants to show readers how to see possibilities that are not evident, conduct analyses that support the value of more comprehensive work, build relationships that engender deeper trust, adapt to changing circumstances, and empower members of their team to take independent actions while maintaining overall control of an engagement. Illustrated with vivid real-world examples and including a self-assessment to measure your progress, this book equips you to advance to more senior positions in your firm or to build a successful independent practice.
    Note: Online resource; Title from title page (viewed April 14, 2020) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781523088089/?ar
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    The Creative Mindset (2020)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    ISBN: 9781523090174
    Language: English
    Pages: 1 online resource (216 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: “Jeff and Staney emphasize that small acts of creativity can have huge consequences and that ordinary people can do extraordinary things if they can see the opportunities in front of them.” —Mitch Jacobson, Executive Director, Austin Technology Incubator, UT Blackstone LaunchPad, University of Texas at Austin Nearly all of today's major innovation workshops and programs call on organizations to drive innovation. What they miss is that innovation comes from the personal creativity of individuals. And creativity doesn't require an advanced education or technical skills—all employees can be creative. Often, all they lack is a fitting mindset and the right skills. The Creative Mindset brings how-to advice, tools, and techniques from two master innovators who have taught and worked with over half of all Fortune 500 companies. Jeff and Staney DeGraff introduce six essential creative-thinking skills that can be easily mastered with limited practice and remembered as the acronym CREATE: Concentrate, Replicate, Elaborate, Associate, Translate, and Evaluate. These six skills, sequenced as steps, simplify and summarize the most important research on creative thinking and draw on over thirty years of real-world application in some of the most innovative organizations in the world. It's time to rethink the way we make innovation happen. Individual creativity is an immense untapped resource, and you don't have to be Beethoven to make a big difference. As the spirit of chef Gusteau proclaims in the Pixar classic Ratatouille, “Anyone can cook.”
    Note: Online resource; Title from title page (viewed September 29, 2020) , Mode of access: World Wide Web.
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    Strategic Risk Management (2020)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (256 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: This book presents a new approach to risk management that enables executives to think systematically and strategically about future risks and deal proactively with threats to their competitive advantages in an ever more volatile, uncertain, complex, and ambiguous world. Organizations typically manage risks through traditional tools such as insurance and risk mitigation; some employ enterprise risk management, which looks at risk holistically throughout the organization. But these tools tend to focus organizational attention on past actions and compliance. Executives need to tackle risk head-on as an integral part of their strategic planning process, not by looking in the rearview mirror. Strategic Risk Management (SRM) is a forward-looking approach that helps teams anticipate events or exposures that fundamentally threaten or enhance a firm's position. The authors, experts in both business strategy and risk management, define strategic risks and show how they differ from operational risks. They offer a road map that describes architectural elements of SRM (knowledge, principles, structures, and tools) to show how leaders can integrate them to effectively design and implement a future-facing SRM program. SRM gives organizations a competitive advantage over those stuck in outdated risk management practices. For the first time, it enables them to look squarely out the front windshield.
    Note: Online resource; Title from title page (viewed January 21, 2020)
    URL: https://learning.oreilly.com/library/view/-/9781523086979/?ar
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  • 45
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    Stepping Up, 2nd Edition (2020)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
    Details
    ISBN: 9781523091478
    Language: English
    Pages: 1 online resource (216 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: “The perfect book for the times in which we live . . . page after page of engaging stories, profound insights, and practical tips on how you can stand up and take responsibility for making something meaningful happen.” —Jim Kouzes, coauthor of the bestselling The Leadership Challenge All too often, the challenges we face seem overwhelming. Where do we start? What if we fail? But bestselling author John Izzo argues that almost every problem, from personal difficulties and business challenges to social issues, can be solved if all of us look to ourselves to create change rather than looking to others. And with the research to prove it, Izzo shows that by seeing ourselves as the locus of control rather than the victims of change, we are happier, less stressed, and more powerful. Izzo shows how taking responsibility changes our careers, our companies, our lives, and our communities. This book is filled with stories that illustrate the incredible power of stepping up: a homeless man who started a recycling revolution, a middle-aged Italian shopkeeper who fought back against the Mafia, two teenagers who ignited an antibullying movement, an executive who turned a dying division into a profit center, and a few employees who created a multibillion dollar product for Starbucks, and many more. This second edition includes a new chapter on the Stepping Up Continuum, a model that looks at six ways to know if you are stepping up or stepping back, as well as fresh stories and a self-assessment tool for helping leaders create a culture for stepping up in their organizations. We have the power within ourselves to move mountains—we just have to decide that we are the ones to do it.
    Note: Online resource; Title from title page (viewed November 24, 2020) , Mode of access: World Wide Web.
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    Practical Project Risk Management, Third Edition, 3rd Edition (2020)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
    Details
    ISBN: 9781523089222
    Language: English
    Pages: 1 online resource (384 pages)
    Edition: 3rd edition
    Keywords: Electronic books ; local
    Abstract: This new edition of an award-winning risk management classic is more actionable than ever with new chapters on facilitating risk conversations and running a risk workshop. Risk isn't just about threat; it's also about opportunity. You have to be ready to take advantage of the most unexpected events—good or bad—with any project you are managing. But how does this work in practice? The Active Threat and Opportunity Management (ATOM) methodology offers a simple, scalable risk process that applies to all projects in all industries and business sectors. For each process step, the authors offer practical advice, hints, and tips on how to get the most out of the risk management process. Risk management really can work in practice. This Project Management Institute award-winning methodology is already used by top corporations. Whether you are someone with no prior knowledge of risk management or someone who simply needs guidance on how to apply risk management successfully, this book will help you tackle the ups and downs of this unpredictable world.
    Note: Online resource; Title from title page (viewed November 3, 2020) , Mode of access: World Wide Web.
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    Eat That Frog! for Students (2020)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    ISBN: 9781523091270
    Language: English
    Pages: 1 online resource (192 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Adapted from Brian Tracy's international time-management bestseller, Eat That Frog!, this book will give today's stressed-out and overwhelmed students the tools for lifelong success. Like adults, students of all ages struggle with how to manage their time. Encountering the necessity of time management for the first time, high schoolers juggle classes, extracurricular activities (all but mandatory for college admissions), jobs, internships, family responsibilities, and more. College brings even more freedom and less structure, making time management even more critical. Brian Tracy's Eat That Frog! has helped millions around the world get more done in less time. Now this life-changing global bestseller has been adapted to the specific needs of students. Tracy offers readers tips, tools, and techniques for structuring time, setting goals, staying on task (even when you're not interested), dealing with stress, and developing the skills to achieve far more than you ever thought possible. This is the book that parents and teachers have long been wishing Tracy would write.
    Note: Online resource; Title from title page (viewed December 29, 2020) , Mode of access: World Wide Web.
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    Full-Spectrum Thinking (2020)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (208 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Leading futurist Bob Johansen shows how a new way of thinking, enhanced by new technologies, will help leaders break free of limiting labels and see new gradients of possibility in a chaotic world. The future will get even more perplexing over the next decade, and we are not ready. The dilemma is that we're restricted by rigid categorical thinking that freezes people and organizations in neatly defined boxes that often are inaccurate or obsolete. Categories lead us toward certainty but away from clarity, and categorical thinking moves us away from understanding the bigger picture. Sticking with this old way of thinking and seeing isn't just foolish, it's dangerous. Full-spectrum thinking is the ability to seek patterns and clarity outside, across, beyond, or maybe even without any boxes or categories while resisting false certainty and simplistic binary choices. It reveals our commonalities that are hidden in plain view. Bob Johansen lays out the core concepts of full-spectrum thinking and reveals the role that digital media—including gameful engagement, big-data analytics, visualization, blockchain, and machine learning—will play in facilitating and enhancing it. He offers examples of broader spectrums and new applications in a wide range of areas that will become possible first, then mandatory. This visionary book provides powerful ways to make sense of new opportunities and see the world as it really is.
    Note: Online resource; Title from title page (viewed April 21, 2020) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781523087532/?ar
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    The 5 Disciplines of Inclusive Leaders (2020)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    ISBN: 9781523088225
    Language: English
    Pages: 1 online resource (288 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Diversity initiatives are falling short. This book shows leaders how to develop the skills needed to build sustainably inclusive organizations using a tested, research-based model developed by the global organizational consulting firm Korn Ferry. According to the journal Human Resource Management, companies are spending over $8 billion a year on diversity programs. Yet today, the senior leadership teams at Fortune 500 companies are far from mirroring the diversity of its workforce and its customers. Andrés Tapia and Alina Polonskaia, senior leaders at Korn Ferry, argue that to build sustainable diversity and inclusion, organizations need to have inclusive leaders at all levels. In this book, Tapia and Polonskaia draw on Korn Ferry's massive database of 3 million leadership assessments to reveal the essential qualities of inclusive leaders. They discuss the personality traits these leaders share and detail how to develop what they call the five disciplines of inclusive leadership: building interpersonal trust, integrating diverse perspectives, optimizing talent, applying an adaptive mindset, and achieving transformation. Tapia and Polonskaia also outline the competencies behind each discipline, describe individual and organizational exemplars of inclusive leadership, and show how the five disciplines enable leaders to unleash the power of all people and to build both structurally and behaviorally inclusive organizations. This book will help leaders foster the skills to deal with today's complex challenges and create a more inclusive, sustainable, and prosperous future for all of us.
    Note: Online resource; Title from title page (viewed October 20, 2020) , Mode of access: World Wide Web.
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  • 50
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    Quiet Is a Superpower (2020)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    ISBN: 9781523088478
    Language: English
    Pages: 1 online resource (232 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: “A must-have book for today's quiet warriors.” —Susan Cain, New York Times bestselling author of Quiet and Quiet Power and cofounder of Quiet Revolution How does a self-described "extreme introvert" thrive in a world where extroverts are rewarded and social institutions are set up in their favor? Using her extraordinary personal story as a "case study of one," author Jill Chang shows that introverts hold tremendous untapped potential for success. Chang describes how she succeeded internationally in fields that are filled with extroverts, including as an agent for Major League Baseball players, a manager of a team across more than twenty countries, and a leading figure in international philanthropy. Instead of changing herself to fit an extroverted mold, she learned to embrace her introversion, turning it from a disadvantage to the reason she was able to accomplish great goals and excel in tasks that her extroverted peers missed. She offers advice on the best jobs for introverts, overcoming the additional difficulties language and cultural barriers can present, thriving at social events and business presentations, leveraging the special leadership traits of introverts, and much more. Part memoir and part career guide, this book gives introverts the tools to understand how they can form relationships, advance in the career path, excel in cross-cultural workplaces, and navigate extroverted settings without compromising comfort or personality.
    Note: Online resource; Title from title page (viewed October 6, 2020) , Mode of access: World Wide Web.
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    From Incremental to Exponential (2020)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    ISBN: 9781523089581
    Language: English
    Pages: 1 online resource (256 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: “This timely book reminds us that innovation is agnostic about where it's created.” —Satya Nadella, CEO, Microsoft Over and over, we see big legacy businesses getting beaten to the punch by energetic little start-ups. It seems like innovation can come from only the bottom up or from the outside in. But tech experts Vivek Wadwha and Ismail Amla are here to tell you that “big equals slow and stodgy” is a myth. Based on decades of experience working with both the world's leading brands and disruptive start-ups, this book explores the opportunity legacy companies have to create new markets, supercharge growth, and remake their businesses by combining the mindset and tool belt of start-ups with the benefits of incumbency: boatloads of customer data, decades of brand equity, robust distribution channels, enormous financial asserts, and more. Wadhwa and Amla go deeply into why the pace and dynamics of innovation have changed so dramatically in recent years and show how companies can overcome obstacles like the Eight Deadly Sins of Stasis. Equally important, they provide a playbook on how to use their insights in your own company, team, or career. This fast-paced, anecdote-rich story rethinks modern innovation—a book every manager, executive, and ambitious employee will want to read.
    Note: Online resource; Title from title page (viewed October 6, 2020) , Mode of access: World Wide Web.
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    Coach the Person, Not the Problem (2020)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (192 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: From a founding member of the coaching movement comes a detailed guide to mastering one of a coach's toughest skills: thoughtfully reflecting clients' words and expressions back to them so they see themselves and their world through new eyes. “Coaches rely far too much on asking open-ended questions,” says Marcia Reynolds. But questions only seek answers—inquiry provides insight. When, instead of just questions, clients hear their thoughts, opinions, and beliefs spoken by someone else, it prompts them to critically consider how their thinking affects their goals. Reynolds cites the latest brain science to show why reflective inquiry works and provides techniques, tips, and structures for creating breakthrough conversations. This book will free coaches from the cult of asking the magical question by offering five essential practices of reflective inquiry: focus on the person, not the problem; summarize what is heard and expressed; identify underlying beliefs and assumptions; unwrap the desired outcome; and articulate insights and commitments. Using these practices, combined with a respectful and caring presence, helps create a space where clients feel safe, seen, and valued for who they are. Coaches become change agents who actively recharge the human spirit. And clients naturally dive deeper and develop personalized solutions that may surprise even the coach.
    Note: Online resource; Title from title page (viewed June 2, 2020) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781523087853/?ar
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    The Extraordinary Power of Leader Humility (2020)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    ISBN: 9781523089680
    Language: English
    Pages: 1 online resource (240 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: “This inspiring book belongs on the desk of every CEO and politician. With eye-opening case studies and recommended behaviors in every chapter, it's an indispensable user guide for servant leaders.” —Ken Blanchard, coauthor of The New One Minute Manager and coeditor of Servant Leadership in Action On the most fundamental level, leaders must bring divergent groups together and forge a consensus on a path forward. But what makes that possible? Humility—a deep regard for the dignity of others—is the key, says distinguished leadership educator Marilyn Gist. Leadership is a relationship, and humility is the foundation for all healthy relationships. Leader humility can increase engagement and retention. It inspires and motivates. Gist offers a model of leader humility derived from three questions people ask of their leaders: Who are you? Where are we going? Do you see me? She explores each of these questions in depth, as well as the six key qualities of leader humility: a balanced ego, integrity, a compelling vision, ethical strategies, generous inclusion, and a developmental focus. Much of this book is based on Gist's interviews with a dozen distinguished leaders of organizations such as the Mayo Clinic, Costco, REI, Alaska Airlines, Starbucks, and others. And the foreword and a guest chapter are written by Alan Mulally, the legendary leader who brought Ford back from the brink of bankruptcy after the 2008 financial collapse and whose work is an exemplar of leader humility.
    Note: Online resource; Title from title page (viewed September 22, 2020) , Mode of access: World Wide Web.
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    The Economics of Higher Purpose (2019)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (216 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Two distinguished scholars offer eight steps to help organizations discover and embrace an authentic higher purpose—something that will dramatically improve every aspect of any enterprise, including the bottom line. What does a lofty notion like purpose have to do with business basics like the bottom line? Robert E. Quinn and Anjan J. Thakor say pretty much everything. Leaders and managers are taught that employees are self-interested and work resistant, so they create systems of control to combat these expectations. Workers resent these systems, and performance suffers. To address the performance issues, managers double down on the coercion, creating a vicious cycle and a self-fulfilling prophecy. But there is a better way. Quinn and Thakor show that when an authentic higher purpose permeates business strategy and decision-making, the cycle is broken. Employers and employees see themselves as working together toward an inspiring goal, not just trying to hit quarterly targets. They fully engage, become proactive contributors, and, ironically, easily exceed those quarterly targets. Based on their widely acclaimed Harvard Business Review article, Quinn and Thakor offer eight sometimes surprising steps for shifting from a transaction-oriented mind-set focused on constraints to a purpose-oriented mind-set focused on possibility. This iconoclastic book will help any organization discover its authentic purpose and weave it into the fabric of everything it does, leading to unprecedented levels of personal satisfaction, service and product innovation, and economic growth.
    Note: Online resource; Title from title page (viewed August 20, 2019)
    URL: https://learning.oreilly.com/library/view/-/9781523086429/?ar
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    Project Decisions, 2nd Edition, 2nd Edition (2019)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (376 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: This new edition gives project managers practical methods and tools to make the right decisions while juggling multiple objectives, risks and uncertainties, and stakeholders. Project management requires you to navigate a maze of multiple and complex decisions that are an everyday part of the job. To be effective, you must know how to make rational choices with your projects, what processes can help to improve these choices, and what tools are available to help you with decision-making. An entertaining and easy-to-read guide to a structured project decision-making process, Project Decisions will help you identify risks and perform basic quantitative and qualitative risk and decision analyses. Lev Virine and Michael Trumper use their understanding of basic human psychology to show you how to use event chain methodology, establish creative business environments, and estimate project time and costs. Each phase of the process is described in detail, including a review of both its psychological aspects and quantitative methods.
    Note: Online resource; Title from title page (viewed November 5, 2019)
    URL: https://learning.oreilly.com/library/view/-/9781523085460/?ar
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    Outward Bound Lessons to Live a Life of Leadership (2019)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (144 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: This is the first book to describe in detail the principles of Outward Bound, told through the stories of former instructors and graduates who show how to apply them to create healthier, more effective teams, organizations, and communities. For nearly six decades Outward Bound USA's education programs have shaped the lives of tens of thousands of participants. Strangers are put in an unfamiliar and unpredictable setting, where to succeed they must develop a sense of teamwork, resilience, self-confidence, and a focus on the greater good. But, Mark Brown asks, isn't the modern world just as unpredictable and challenging as any mountain or desert? He shows how the same principles that bind people together in the natural world work just as well in cities, companies, and communities. This book explores the concept of Expeditionary Leadership through the stories of people such as third-generation business steward Laura Kohler, the Home Depot cofounder Arthur Blank, and former United States Senator Mark Udall, whose lives were touched by Outward Bound and who then went on to make a positive difference in the world. They show how each of us can, in our own way, use the Outward Bound philosophy to bravely face the wild unknowns in our daily lives. From training the first Peace Corps volunteers to partnering with thousands of educational institutions and corporations, Outward Bound has helped build the self-confidence and character of participants who have gone on to live richer, more fulfilling, and successful lives. Outward Bound internationally operates in thirty-three countries and impacts nearly a quarter of a million people annually.
    Note: Online resource; Title from title page (viewed October 15, 2019)
    URL: https://learning.oreilly.com/library/view/-/9781523098323/?ar
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    How to Be an Inclusive Leader (2019)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (168 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: We know why diversity is important, but how do we drive real change at work? Diversity and inclusion expert Jennifer Brown provides a step-by-step guide for the personal and emotional journey we must undertake to create an inclusive workplace where everyone can thrive. Human potential is unleashed when we feel like we belong. That's why inclusive workplaces experience higher engagement, performance, and profits. But the reality is that many people still feel unable to bring their true selves to work. In a world where the talent pool is becoming increasingly diverse, it's more important than ever for leaders to truly understand how to support inclusion. Drawing on years of work with many leading organizations, Jennifer Brown shows what leaders at any level can do to spark real change. She guides readers through the Inclusive Leader Continuum, a set of four developmental stages: unaware, aware, active, and advocate. Brown describes the hallmarks of each stage, the behaviors and mind-sets that inform it, and what readers can do to keep progressing. Whether you're a powerful CEO or a new employee without direct reports, there are actions you can take that can drastically change the day-to-day reality for your colleagues and the trajectory of your organization. Anyone can—and should—be an inclusive leader. Brown lays out simple steps to help you understand your role, boost your self-awareness, take action, and become a better version of yourself in the process. This book will meet you where you are and provide a road map to create a workplace of greater mutual understanding where everyone's talents can shine.
    Note: Online resource; Title from title page (viewed August 20, 2019)
    URL: https://learning.oreilly.com/library/view/-/9781523085194/?ar
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    Customer-Driven Disruption (2019)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (192 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Businesses worry about new technologies, but customers are the ultimate disruptors—Suman Sarkar offers bold strategies for making sure you understand your customers and keep up with their ever-changing needs. Disruption—the brutal roiling of markets, the decline of long-established brands and products, and the rise of new upstarts—drives business failure and success. Most people think technology causes disruption, but technology merely enables it. Changing customer needs cause disruptions, and too many businesses get caught unaware. Suman Sarkar offers proven strategies that will enable any business to stay radically close to its customers and address their evolving needs. He argues that businesses need to focus on existing customers first—research shows they're likely to spend more and are more profitable than new customers. Personalization is becoming important for the newer generations in both developed and developing markets, so Sarkar describes approaches to make them cost-effective. In our era of instant gratification, customers want what they want now—Sarkar explains how you can develop and deliver products and services faster than ever. And since a few bad Yelp reviews, social media posts, or angry tweets from customers can ruin you, Sarkar shows how to proactively make sure the quality of your products and services stays better than that of your competitors. The key to survival in this era of changing customer needs is to focus on and address them quickly so customers don't switch to the competition. Drawing on his experiences with leading companies worldwide, Sarkar offers five strategies and techniques that will keep you ahead of the curve.
    Note: Online resource; Title from title page (viewed September 3, 2019)
    URL: https://learning.oreilly.com/library/view/-/9781523099771/?ar
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    Building Better Ideas (2019)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (168 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Why do teams settle for bad ideas or kill good ones? Popular consultant B. Kim Barnes's unique process of constructive debate shows how teams can create better ideas and outcomes by eliminating obstacles to honest discussion, creativity, and collaboration. In too many organizations, great ideas and unusual solutions can be suppressed, ignored, or attacked. Departments defend their turf, and people choose what is safe over what is better. Bad ideas move forward and good ideas die, which can lead to disastrous results—financial or otherwise. Luckily, there is a workable path out of this dysfunction. Kim Barnes's process of constructive debate shows how to establish conditions that encourage the free exchange, discussion, and development of ideas and eliminate conditions that prevent potentially useful ideas from getting heard. By using this tested model, any company or team can improve outcomes and bring out everyone's best ideas. A constructive debate is one in which a diverse group of individuals can express their ideas, engage others in building on and improving them, explore ideas deeply, and challenge one another's positions in a fair and productive way. In this book, you'll learn a set of behaviors you can model and encourage and a process you can facilitate, lead, or support your client in leading. In this time, where opinions can be tribal and differences can lead to unconstructive conflict, it's important to find ways to build robust ideas through a thoughtful, fair, and inclusive approach.
    Note: Online resource; Title from title page (viewed October 22, 2019)
    URL: https://learning.oreilly.com/library/view/-/9781523085606/?ar
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    7 Rules for Positive, Productive Change (2019)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (192 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Change is difficult but essential—Esther Derby offers seven guidelines for change by attraction, an approach that draws people into the process so that instead of resisting change, they embrace it. Even if you don't have change management in your job description, your job involves change. Change is a given as modern organizations respond to market and technology advances, make improvements, and evolve practices to meet new challenges. This is not a simple process on any level. Often, there is no indisputable right answer, and responding requires trial and error, learning and unlearning. Whatever you choose to do, it will interact with existing policies and structures in unpredictable ways. And there is, quite simply, a natural human resistance to being told to change. Rather than creating more rigorous preconceived plans or imposing change by decree, agile software developer turned organizational change expert Esther Derby offers change by attraction, an approach that is adaptive and responsive and engages people in learning, evolving, and owning the new way. She presents a set of seven heuristics—guides to problem-solving—that empower people to achieve outcomes within broad constraints using their personal ingenuity and creativity. When you work by attraction, you give space and support for people to feel the loss that comes with change and help them see what is valuable about the future you propose. Resistance fades because people feel there is nothing to push against—only something they want to move toward. Derby's approach clears the fog to provide a new way forward that honors people and creates safety for change.
    Note: Online resource; Title from title page (viewed August 6, 2019)
    URL: https://learning.oreilly.com/library/view/-/9781523085811/?ar
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    The Real-Time Revolution (2019)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (192 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Time has become a precious commodity, so business leaders who can save their customers' time more effectively than competitors do will win their loyalty. This book shows how it's done. Business survival requires valuing what customers value—and in our overworked and distraction-rich era, customers value their time above all else. Real-time companies beat their rivals by being faster and more responsive in meeting customer needs. To become a real-time company, as top scholars Jerry Power and Tom Ferratt explain, you need a real-time monitoring and response system. They offer detailed advice on how to put procedures in place that will collect data on how well products or services are saving customer time; identify strengths, weaknesses, threats, and opportunities; and specify innovations needed to save even more customer time. Where should leaders look to innovate? Powers and Ferratt say to search every step in the life of a product or service, from development to production to usage. And for each step, they identify four possible levers for innovation: the design of the products or services themselves, the process used to produce them, the data that can be gathered on their use, and the people who make or provide the product or service. The book features dozens of examples of companies that are getting it right and the innovations they used to help their customers save time, all while helping themselves to a hefty slice of market share. This is a comprehensive, authoritative guide to thriving in a revolution that is sweeping every industry and sector.
    Note: Online resource; Title from title page (viewed September 3, 2019)
    URL: https://learning.oreilly.com/library/view/-/9781523085651/?ar
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    Leadership in Higher Education (2019)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (208 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: The authors of the classic bestseller The Leadership Challenge bring their expertise to higher education, offering five practices that can make any college or university leader into an exemplary leader. Drawing on the same pioneering research that formed the foundation of their classic bestseller The Leadership Challenge (over 2.7 million copies sold), James Kouzes and Barry Posner offer a set of leadership skills and practices that will make a significant difference in every area of higher education—faculty, administration, library services, career counseling, auxiliary services, campus safety, and more. It's about the behaviors that leaders, regardless of their position, use to transform values into actions, visions into realities, obstacles into innovations, segments into solidarity, and risks into rewards. Kouzes and Posner tell the leadership story from the inside and move outward, describing it first as a personal journey and then as mobilizing others to want to do things they have never done before. The Five Practices of Exemplary Leadership is the operating system for this adventure. Leadership in Higher Education explains the fundamental principles that support these practices and provides case examples of people in higher education who demonstrate each one. A core theme that weaves its way through all the chapters is that, whether it's one to one or one to many, leadership is a relationship between those who aspire to lead and those who choose to follow. We need leaders who can unite us and ignite us. This book lights the way.
    Note: Online resource; Title from title page (viewed September 17, 2019)
    URL: https://learning.oreilly.com/library/view/-/9781523087020/?ar
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    Everyday Project Management (2019)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (272 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: This book provides a quick and easy guide to the tasks, tools, and skills that will carry you from project launch to project completion. Everyday Project Management provides the direction you need to apply project management's time-tested tools for keeping things on time and under budget. It introduces the wide variety of tasks you will have to tackle, such as assembling a team, mapping out a plan, monitoring progress, keeping your team motivated, and using appropriate planning tools, such as project management software or wall charts. In addition, you'll gain a clearer picture of the project manager's role in the conception, planning, execution, control, and completion of a project. Each chapter offers essential, bite-sized nuggets of wisdom that will help you succeed, outlining the kinds of challenges you'll encounter, the interpersonal issues that will arise, and ways to stay on time and on budget in pursuit of the desired, quality outcome.
    Note: Online resource; Title from title page (viewed September 3, 2019)
    URL: https://learning.oreilly.com/library/view/-/9781523085415/?ar
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    Why Digital Transformations Fail (2019)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (216 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Former Procter & Gamble Vice President for IT and Shared Services, Tony Saldanha gives you the keys to a successful digital transformation: a proven five-stage model and a disciplined process for executing it. Digital transformation is more important than ever now that we're in the Fourth Industrial Revolution, where the lines between the physical, digital, and biological worlds are becoming ever more blurred. But fully 70 percent of digital transformations fail. Why? Tony Saldanha, a globally awarded industry thought-leader who led operations around the world and major digital changes at Procter & Gamble, discovered it's not due to innovation or technological problems. Rather, the devil is in the details: a lack of clear goals and a disciplined process for achieving them. In this book, Saldanha lays out a five-stage process for moving from digitally automating processes here and there to making digital technology the very backbone of your company. For each of these five stages, Saldanha describes two associated disciplines vital to the success of that stage and a checklist of questions to keep you on track. You want to disrupt before you are disrupted—be the next Netflix, not the next Blockbuster. Using dozens of case studies and his own considerable experience, Saldanha shows how digital transformation can be made routinely successful, and instead of representing an existential threat, it will become the opportunity of a lifetime.
    Note: Online resource; Title from title page (viewed July 23, 2019)
    URL: https://learning.oreilly.com/library/view/-/9781523085361/?ar
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    The Driver in the Driverless Car, 2nd Edition (2019)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (256 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: Tech experts Vivek Wadhwa and Alex Salkever describe dozens of astonishing technological advances in this fascinating and thought-provoking book, which asks what kind of future lies ahead—Star Trek or Mad Max? Breakthroughs such as personalized genomics, drones, self-driving vehicles, and artificial intelligence could make our lives healthier, safer, and easier. On the other hand, the same technologies raise the specter of a frightening future—eugenics, a jobless economy, a complete loss of privacy, and ever-worsening economic inequality. Wadhwa says that we need to ask three questions about every emerging technology: Does it have the potential to benefit everyone equally? What are the risks and the rewards? And does it promote autonomy or dependence? This edition is updated throughout and includes a new chapter on quantum computing, which promises vastly increased processing times—and vastly increased security risks. In the end, our future is up to us; our hands may not be on the wheel, but we will decide the driverless car's destination.
    Note: Online resource; Title from title page (viewed June 4, 2019)
    URL: https://learning.oreilly.com/library/view/-/9781523085552/?ar
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    Navigating the Impossible (2019)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (168 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: World-record endurance athlete and professional leadership coach Jason Caldwell draws on his amazing experiences to show how anyone can build and lead teams that accomplish incredible things. Thirty-five days, 14 hours, and 3 minutes. That's how long it took Jason Caldwell and the crew of the American Spirit to row 3,000 miles across the Atlantic Ocean during the 2016 Talisker Whiskey Atlantic Challenge—or, as it's known to those who attempt it, “The World's Toughest Row.” They not only succeeded but set a world record. This was an extraordinary team effort. And that's what this book is about. Caldwell transfers the hard-won lessons of his transatlantic adventure out of the ocean and into your office, showing how to build and lead teams that do what others say cannot be done and sustain that level of performance. The thrilling details of Caldwell's quest to break the world's record deliver a “just-one-more-page” experience, during which you'll also learn lessons like ♣ How to quit like a winner ♣ Why results aren't the measure of a high-performance team ♣ What four questions you should ask yourself before you set any goal ♣ How to harness the power of emotion-first leadership ♣ Why the best people aren't necessarily the right people for your team This book is a distillation of Caldwell's worldwide speaking programs delivered to packed crowds at Fortune 500 companies and universities worldwide. It is the answer to a question he is constantly asked: How were you and your teams able to accomplish such seemingly impossible goals? And it's also a guidebook that can teach anyone how to do the same.
    Note: Online resource; Title from title page (viewed October 22, 2019)
    URL: https://learning.oreilly.com/library/view/-/9781523086733/?ar
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    Hello, My Name Is Awesome, 2nd Edition (2019)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (168 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: The ultimate guide to naming your product or business has been updated throughout with twice as many resources as before, new stories (of both hits and flops), and an entirely new chapter on the power of names in the workplace. Too many new companies and products have names that look like the results of a drunken Scrabble game (Xobni, Svbtle, Doostang). In this entertaining and engaging book, ace-naming consultant Alexandra Watkins explains how anyone—even noncreative types—can create memorable and effective brand names. No degree in linguistics required. The heart of the book is Watkins's proven SMILE and SCRATCH Test. A great name makes you SMILE because it is Suggestive—evokes something about your brand; is Memorable—makes an association with the familiar; uses Imagery—aids memory through evocative visuals; has Legs—lends itself to a theme for extended mileage; and is Emotional—moves people. A bad name, on the other hand, makes you SCRATCH your head because it is Spelling challenged—looks like a typo; is a Copycat—similar to competitors' names; is Restrictive—limits future growth; is Annoying—seems forced and frustrates customers; is Tame—feels flat, merely descriptive, and uninspired; suffers from the Curse of Knowledge—speaks only to insiders; and is Hard to pronounce—confuses and distances customers. This 50 percent–new second edition has double the number of brainstorming tools and techniques, even more secrets and strategies to nab an available domain name, a brand-new chapter on how companies are using creative names around the office to add personality to everything from cafeterias to conference rooms, and much more.
    Note: Online resource; Title from title page (viewed October 1, 2019)
    URL: https://learning.oreilly.com/library/view/-/9781523084890/?ar
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    The Complete Project Manager, 2nd Edition (2019)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (376 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: The Complete Project Manager, 2nd Edition updates a respected textbook on project management soft skills to include project management's most vital new trends: agile methods, delivering business value, respecting ethics, and managing diversity. This is a classic, bestselling, practical guide that addresses the "soft" project management skills that are so essential to successful project, program, and portfolio management. Through a storytelling approach, the authors explain the necessary skills and how to use them to create an environment that supports project success. They demonstrate both the "why" and the "how" of creatively applying soft project management skills in the areas of leadership, conflict resolution, negotiations, change management, and more. This second edition features new sections on ethics, business analysis, agile project management, managing across generations and between cultures, and more. Skills like leadership, negotiations, conflict management, and navigating organizational politics have always been important for project managers who want to succeed. Now the authors show how you can adjust and hone those skills given the forces and trends in today's business world.
    Note: Online resource; Title from title page (viewed August 13, 2019)
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    The Outward Mindset, 2nd Edition (2019)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (208 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: The new edition of an international bestseller helps individuals and organizations shift to a new mindset that will improve performance, spark collaboration, accelerate innovation, and make your life and the lives of everyone around you better. Without even being aware of it, many of us operate from an inward mindset, a single-minded focus on our own goals and objectives. This book points out the many ways, some quite subtle and deceptive, that this mindset invites tension and conflict. But incredible things happen when people switch to an outward mindset. They intuitively understand what coworkers, colleagues, family, and friends need to be successful and happy. Their organizations thrive, and astonishingly, by focusing on others they become happier and more successful themselves! This new mindset brings about deep and far-reaching changes. The Outward Mindset presents compelling true stories to illustrate the gaps that individuals and organizations typically experience between their actual inward mindsets and their needed outward mindsets. And it provides simple yet profound guidance and tools to help bridge this mindset gap. This new edition includes a new preface, updated case studies, and new material covering Arbinger's latest research on mindsets. In the long run, changing negative behavior without changing one's mindset doesn't last—the old behaviors always reassert themselves. But changing the mindset that causes the behavior changes everything.
    Note: Online resource; Title from title page (viewed September 10, 2019)
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    Feedback (and Other Dirty Words) (2019)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (168 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: A practical and irreverent guide to taking the sting out of feedback and reclaiming it as a motivating, empowering experience for everyone involved. Feedback: the mere mention of the word can make our blood pressure rise and our defenses go up. For many of us, it's a dirty word that we associate with bias, politics, resentment, and self-doubt. However, if we take a step back and think about its true intent, we realize that feedback needn't be a bad thing. After all, understanding how others experience us provides valuable opportunities to learn and grow. Authors M. Tamra Chandler and Laura Grealish explain how feedback got such a bad rap and how to recognize and minimize the negative physical and emotional responses that can erode trust and shut down communication. They offer a new and more ambitious definition of feedback, explore the roles we each play as Seeker, Extender, and Receiver, and introduce the three Fs of making feedback focused, fair, and frequent. You'll also find valuable exercises and strategies, along with real-world examples that illustrate how you can put these ideas into action and join in the movement to fix feedback, once and for all. When it's done right, feedback has been proven to be the most effective means of improving communication and performance for you and your organization. It's too important to give up, and with Chandler and Grealish's help, you'll be able to use it deftly, equitably, and effectively.
    Note: Online resource; Title from title page (viewed June 18, 2019)
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    Creating an Environment for Successful Projects, 3rd Edition, 3rd Edition (2019)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (360 pages)
    Edition: 3rd edition
    Keywords: Electronic books ; local
    Abstract: Now in its third edition, this project management classic has been updated with an array of field-tested tools to help upper management ensure the success of projects within organizations. For over twenty years, Creating an Environment for Successful Projects has been a staple for upper managers who want to help projects succeed. This new edition includes case studies from companies that have successfully applied the approach, along with practical tools such as templates, surveys, and benchmark reports for savvy leaders who want to ensure project success throughout their organizations. The insights in this book will help management speed projects along instead of getting in their way. All too often, well-intentioned managers put roadblocks in the team's way instead of empowering them with the tools they need to succeed. This approach to project environments, grounded in decades of research and practice, will help you make your organization the most project-friendly it's ever been. Organizational changes rarely work unless upper management is heavily involved. Although project managers are most closely responsible for the success of projects, upper managers are the ones who ultimately create an environment that supports those projects. The way upper managers define, structure, and act toward projects has an important effect on the success or failure of those projects and, consequently, the success or failure of the organization. This book helps all managers understand the need for project management changes and shows how to develop project management as an organizational practice.
    Note: Online resource; Title from title page (viewed October 1, 2019)
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    There's No Such Thing as an IT Project (2019)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (200 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Learn how to stop pouring vast sums of money into technology projects that don't have a lasting impact by closing the communication gap between IT and leadership. Too many businesses miss opportunity after opportunity to design, plan, and achieve intentional business change. Why? Because they charter projects focused on delivering software products: IT projects. But as this groundbreaking book points out, there's no such thing as an IT project—or at least there shouldn't be. It's always about intentional business change, or what's the point? It's time to stop providing simplistic, one-dimensional, all-you-gotta-do panaceas. When the only constant in business is change, truly useful IT has to help you change instead of build solutions that are obsolete even before they are completed. IT consultant Bob Lewis, author of the bestselling Bare Bones Project Management, has joined forces with seasoned CIO Dave Kaiser to give you the tools you need. It's a multidimensional, relentlessly practical guide. Condensed to handbook length and seasoned with Lewis's trademark sardonic humor, it's an enjoyable and digestible read as well. Lewis and Kaiser take you step by step through the process of building a collaboration between IT and the rest of the business that really works. Insisting on intentional business change takes patience, communication, and courage, but it has a huge payoff. More to the point, insist on anything else and every penny you spend will be a wasted dime and a waste of time.
    Note: Online resource; Title from title page (viewed September 24, 2019)
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    Erasing Institutional Bias (2018)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (184 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: All humans have bias, and as a result, so do the institutions we build. Internationally sought-after diversity consultant Tiffany Jana empowers readers to work against institutional bias no matter what their position is in an organization. Building upon the revelatory power of her book Overcoming Bias, which addressed managing individual and interpersonal bias, Erasing Institutional Bias scales up the framework to impact systemic change in organizations. Jana and coauthor Ashley Diaz Mejias bring together in-depth research on how biases become embedded into workplace cultures with practical and engaging tools that will mobilize readers toward action. They confront specific topics such as racism, sexism, hiring and advancement bias and retribution bias, meaning when organizations develop a culture of aggression, and offer solutions for identifying and controlling them. This book urges readers to ask questions such as, “Are we attempting to create systems in which all people can thrive? What kind of world and what kind of workplaces are we cultivating?” These questions, the authors say, must first be answered by ourselves, recognizing our own role in perpetuating harmful biases that come to define institutions. In a world divided, Erasing Institutional Bias is designed to raise awareness about imbalances and help us hold ourselves accountable for creating a world that works for everyone. Each of us can evaluate our own current role in perpetuating systemic bias and define our new role in breaking it down. Jana and Mejias inspire and equip us so that we can all affect organizational change, together.
    Note: Online resource; Title from title page (viewed October 23, 2018)
    URL: https://learning.oreilly.com/library/view/-/9781523097593/?ar
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    Women's Leadership Online Summit : Leading Change at Work and Beyond (2018)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    ISBN: 9781523088119
    Language: English
    Pages: 1 online resource (1 video file, approximately 8 hr., 52 min.)
    Edition: 1st edition
    Keywords: Electronic videos ; local
    Abstract: In the fall of 2018, Berrett-Koehler Publishers brought together more than 20,000 online attendees from 150 countries to educate, equip, and inspire women to expand their leadership capacity in all aspects of their lives. The Summit featured community organizers, CEOs, influencers, executives, and experts, all of whom shared practical insights, tips, and practices to help you grow your influence at work and beyond. Find more than 18 hours of content from a diverse array of women who are leading change in their organizations—and in the world at large.
    Note: Online resource; Title from title screen (viewed September 27, 2018)
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    Trust (2018)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (200 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Trust Creating the Foundation for Entrepreneurship in Developing Countries Entrepreneurial ventures often fail in the developing world because of the lack of something taken for granted in the developed world: trust. Over centuries the developed world has built up customs and institutions like enforceable contracts, an impartial legal system, credible regulatory bodies, even unofficial but respected sources of information like Yelp or Consumer Reports that have created a high level of what scholar and entrepreneur Tarun Khanna calls “ambient trust.” If a product is FDA-approved we feel confident it's safe. If someone makes an untrue claim or breaks an agreement we can sue. Police don't demand bribes to do their jobs. Certainly there are exceptions, but when brought to light they provoke a scandal, not a shrug. This is not the case in the developing world. But rather than become casualties of mistrust, Khanna shows that smart entrepreneurs adopt the mindset that, like it or not, it's up to them to weave their own independent web of trust—with their employees, their partners, their clients, their customers and with society as a whole. This can certainly be challenging, and requires innovative approaches in places where the level of societal mistrust is so high that, as in one example Khanna provides, an official certification of quality simply arouses suspicion—and lowers sales! Using vivid examples from Brazil, China, India, Mexico and elsewhere, Khanna shows how entrepreneurs can build on existing customs and practices instead of trying to push against them. He highlights the role new technologies can play (but cautions that these are not panaceas), and explains how entrepreneurs can find dependable partners in national and local governments to create impact at scale. As far back as the 18th century Adam Smith recognized trust as what Khanna calls “the hidden engine of economic progress.” “Frankness and openness conciliate confidence,” Smith wrote. “We trust the man who seems willing to trust us.” That kind of confidence is critical to entrepreneurial success, but in the developing world entrepreneurs have to establish it through their own efforts. As Khanna puts it, “the entrepreneur must not just create, she must create the conditions to create.”
    Note: Online resource; Title from title page (viewed August 14, 2018)
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    The Big Four (2018)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (272 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: "Messrs. Gow and Kells have made an invaluable contribution, writing in an amused tone that nevertheless acknowledges the firms' immense power and the seriousness of their neglect of traditional responsibilities. 'The Big Four' will appeal to all those interested in the future of the profession--and of capitalism itself." —Jane Gleeson-White, Wall Street Journal With staffs that are collectively larger than the Russian army and combined revenues of over $130 billion a year, the Big Four accounting firms—Deloitte, PricewaterhouseCoopers, Ernst & Young, and KPMG—are a keystone of global commerce. But leading scholar Ian Gow and award-winning author Stuart Kells warn that a house of cards may be about to fall. Stretching back to the Medicis in Renaissance Florence, this book is a fascinating story of wealth, power, and luck. The founders of the Big Four lived surprisingly colorful lives. Samuel Price, for example, married his own niece. Between the world wars, Nicholas Waterhouse collected postage stamps while also hosting decadent parties in his fashionable London home. All four firms have endured major calamities in recent decades. There have been hundreds of court cases and legal prosecutions for failed audits, tax scandals, and breaches of independence. The firms have come so close to “extinction level events” that regulators have required them to prepare “living wills.” And today, the Big Four face an uncertain future—thanks to their push into China, their vulnerability to digital disruption and competition, and the hazards of providing traditional services in a new era of transparency. This account of the past, present, and likely future of the Big Four is essential reading for anyone perplexed or fascinated by professional services, working or considering working in the industry, or simply curious about the fate of the global economy.
    Note: Online resource; Title from title page (viewed August 28, 2018)
    URL: https://learning.oreilly.com/library/view/-/9781523098033/?ar
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    The People Equation (2017)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (192 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: The People Equation Every business leader knows that the key to growth is innovation—if you do what you've always done, you'll get what you've always got. Deborah Perry Piscione and David Crawley argue that ultimately the key to innovation is people. After all, creativity is a uniquely human function, something that can't be automated. So how do you design an organization so that it provides the elements that will bear new thinking and bring forth bold ideas? Through The People Equation. Based on examples from their consulting work and research into successful business practices, Perry Piscione and Crawley's The People Equation enables leaders to create a culture where psychological safety is a given, risk taking is embraced, and collaboration between highly competent people is nurtured. When experiments and new initiatives look promising, Perry Piscione and Crawley's Improvisational Innovation process provides a road map to quickly develop ideas and bring them to market. All this requires upending the usual organizational pyramid and instilling a completely new mindset throughout the organization. Perry Piscione and Crawley show that in our rapidly changing world, the top is not where the really disruptive ideas are going to come from. And if people are afraid to take chances, even fail, you're never going to get those ideas—playing it safe means you'll be out of the game. The People Equation provides you with a formula for exponentially increasing out-of-the-box thinking in your organization and multiplying your chances for greater growth and success.
    Note: Online resource; Title from title page (viewed April 3, 2017)
    URL: https://learning.oreilly.com/library/view/-/9781626566439/?ar
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    Ice Cream Social (2014)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (304 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Ben & Jerry’s has always been committed to an insanely ambitious three-part mission: making the world’s best ice cream, supporting progressive causes, and sharing the company’s success with all stakeholders: employees, suppliers, distributors, customers, cows, everybody. But it hasn’t been easy. This is the first book to tell the full, inside story of the inspiring rise, tragic mistakes, devastating fall, determined recovery, and ongoing renewal of one of the most iconic mission-driven companies in the world. No previous book has focused so intently on the challenges presented by staying true to that mission. No other book has explained how the company came to be sold to corporate giant Unilever or how that relationship evolved to allow Ben & Jerry’s to pursue its mission on a much larger stage. Journalist Brad Edmondson tells the story with an eye for details, dramatic moments, and memorable characters. He interviewed dozens of key figures, particularly Jeff Furman, who helped Ben and Jerry write their first business plan in 1978 and became chairman of the board in 2010. It’s a funny, sad, surprising, and ultimately hopeful story.
    Note: Online resource; Title from title page (viewed January 6, 2014)
    URL: https://learning.oreilly.com/library/view/-/9781609948139/?ar
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    The Idea-Driven Organization : Unlocking the Power in Bottom-Up Ideas (Audio Book) (2014)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    ISBN: 9781626564183
    Language: English
    Pages: 1 online resource (19807 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: Too many organizations are overlooking, or even suppressing, their single most powerful source of growth and innovation. And it’s right under their noses. The frontline employees who interact directly with your customers, make your products, and provide your services have unparalleled insights into where problems exist and what improvements and new offerings would have the most impact. In this follow-up to their bestseller Ideas Are Free, Alan G. Robinson and Dean M. Schroeder show how to align every part of an organization around generating and implementing employee ideas and offer dozens of examples of what a tremendous competitive advantage this can offer. Their advice will enable leaders to build organizations capable of implementing 20, 50, or even 100 ideas per employee per year. Citing organizations from around the world, they explain what’s needed to put together a management team that can lead the type of organization that embraces grassroots ideas and describe the strategies, policies, and practices that enable them. They detail exactly how high-performing idea processes work and how to design one for your organization. There’s constant pressure today to do more with less. But cutting wages and benefits and pushing people to work harder with fewer resources can go only so far. Ironically, the best solution resides with the very people who have been bearing the brunt of these measures. With Robinson and Schroeder’s advice, you can unleash a constant stream of great ideas that will strengthen every facet of your organization.
    Note: Online resource; Title from title page (viewed March 31, 2014)
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    Understanding Government Contract Source Selection (2010)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (538 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Your Go-to Resource for Government Contract Source Selection! From planning to protest and all the steps in between, Understanding Government Contract Source Selection is the one reference all government acquisition professionals and contractors should keep close at hand. This valuable resource provides straightforward guidance to ensure you develop a firm foundation in government contract source selection. Government acquisition professionals can reference this book for guidance on: • Preparing the acquisition and source selection plans • Drafting evaluation criteria and proposal preparation instructions • Creating a scoring plan and rating method • Drafting the RFP and SOW • Conducting a pre-proposal conference • Preparing to receive proposals and training evaluators • Evaluating technical, management, and cost proposals • Avoiding protest Contractors can reference this book for guidance on: • Selling to the federal government • Reviewing a draft RFP and providing comments • Participating in a pre-proposal conference • Preparing a proposal that complies with RFP requirements • Developing a strategy for teaming agreements, subcontracts, and key personnel • Negotiating a contract • Getting the most out of post-award debriefings • Filing a protest PLUS! Understanding Government Contract Source Selection provides a source selection glossary, an extensive case study, and sample proposal preparation instructions in the appendices to help you navigate the federal competitive source selection process. This complete guide is an indispensable resource for anyone striving to build their knowledge of government contract source selection!
    Note: Online resource; Title from title page (viewed March 1, 2010)
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    Past Performance Handbook, 2nd Edition (2010)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (272 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: The Best Guide to Past Performance Evaluation in Government Contracting Just Got Better! The Past Performance Handbook has long been the resource contracting professionals have turned to for guidance on evaluating contractor performance and making award decisions in competitive acquisitions based on the evaluation results. Now this essential resource has been completely updated and revised to bring readers the most up-to-date information they need to conduct past performance evaluations. Past Performance Handbook: Applying Commercial Practices to Federal Procurement, Second Edition, not only includes a detailed explanation of the process of past performance evaluation, but also presents new approaches to standardizing assessment areas and rating scales, streamlining the source selection process, and ensuring that awards are made to the most qualified offerors. This thoroughly revised second edition offers: • Additional focus on the collaboration between the government and contractors in providing past performance information • Enhanced definitions of numerical scoring, adjectival ratings, color coding schema, and risk assessments — all consistent with the current guidelines issued by the Department of Defense and the Office of Federal Procurement Policy (OFPP) • Updated citations from the Federal Acquisition Regulation, OFPP, and the Government Accountability Office (GAO) • Abridged GAO decisions that provide details for citations included in the text. Contracting officers and contractors working with the government will find value in every chapter of this updated edition.
    Note: Online resource; Title from title page (viewed July 1, 2010)
    URL: https://learning.oreilly.com/library/view/-/9781567262995/?ar
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    Organizational Project Management (2010)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (226 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Improve Your Business Results Through Organizational Project Management Organizational project management (OPM) aligns project deliverables with strategy. Understanding this emerging process is essential for all stakeholders, from the corporate sponsor to project team members. OPM is a valuable new tool that can enhance your organization's successful execution of projects in alignment with strategic priorities. Under the editorship of Rosemary Hossenlopp, PMP, ten contributors from around the globe, representing a wide variety of industries, offer valuable insights on how OPM can give any organization the competitive edge. They discuss how to • Improve business outcomes • Better align project work with strategies • Set priorities • Organize project work Whether you direct projects, fund projects, or conduct project work, Organizational Project Management: Linking Strategy and Projects is vital to your understanding of this emerging business discipline.
    Note: Online resource; Title from title page (viewed June 1, 2010)
    URL: https://learning.oreilly.com/library/view/-/9781567262988/?ar
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    Interpersonal Skills for Portfolio, Program, and Project Managers (2010)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (310 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Improve Your Interpersonal Skills to Achieve Greater Management Success! Any formula for management success must include a high level of interpersonal skills. The growing complexity of organizational portfolios, programs, and projects, as well as the increasing number and geographic dispersion of stakeholders and employees, makes a manager's interpersonal skills critical. The frequency and variety of interpersonal interactions and the pressure to perform multiple leadership roles successfully while ensuring customer satisfaction have never been greater.Interpersonal Skills for Portfolio, Program, and Project Managers offers practical and proven tools and methods you can use to develop your interpersonal skills and meet the challenges of today's competitive professional environment. Develop the interpersonal skills you need to: • Build effective, high-performing teams • Work efficiently with virtual teams • Develop approaches to build and maintain relationships with stakeholders at all levels • Handle stress and deal with unexpected critical incidents • Motivate your team Whatever your level of experience, you will find these practical and proven methods to be the best formula for improving your interpersonal skills-and enhancing your management success. The chapters include discussion questions, making this a perfect text for use in academic or workshop settings.
    Note: Online resource; Title from title page (viewed August 1, 2010)
    URL: https://learning.oreilly.com/library/view/-/9781567263152/?ar
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    Strategic Public Management (2010)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (232 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Real-life Solutions to the Challenges Facing Public Administrators! Complex management issues in the public sector can't be addressed with limited, short-term fixes. Strategic, well-conceived approaches are critical to meet your organization's long-term needs. Through expert advice and real-world examples, Strategic Public Management: Best Practices from Government and Nonprofit Organizations presents the solutions that today's public administrators are putting into practice to address a variety of challenges, including planning and managing core mission functions, integrating new technology, and pursuing measurable results. Nineteen contributors representing local and federal government, nonprofit organizations, and the academic world offer guidance, direction, and examples that focus on the many areas of concern to public sector professionals, including: • Program operations • Human capital issues • Risk management • Acquisition hurdles • IT solutions • Performance parameters This critical resource is easy to read and navigate, and the expert viewpoints provide essential best practices for mid- and senior-level professionals. Tackle your organization's complex issues today by applying proven strategies!
    Note: Online resource; Title from title page (viewed January 1, 2010)
    URL: https://learning.oreilly.com/library/view/-/9781567262834/?ar
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    Project Management Fundamentals, 2nd Edition (2010)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (412 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: Build on the Right Fundamentals for Project Management Success! To achieve success in any endeavor, you need to understand the fundamental aspects of that endeavor. To achieve success in project management, you should start with Project Management Fundamentals: Key Concepts and Methodology, Second Edition. This completely revised edition offers new project managers a solid foundation in the basics of the discipline. Using a step-by-step approach and conventional project management (PM) terminology, Project Management Fundamentals is a commonsense guide that focuses on how essential PM methods, tools, and techniques can be put into practice immediately. New material in this second edition includes: • A thorough discussion of agile project management and its use in real-life situations • Detailed explanations of the unique factors involved in managing service projects • An enhanced appendix on management maturity models • A new appendix on project communications and social networking • Expanded coverage of the triple constraints in PM, going beyond scope, schedule, and cost to include quality, resources, and risks As a refresher for the experienced project manager or as a comprehensive introductory guide for the new practitioner, Project Management Fundamentals: Key Concepts and Methodology, Second Edition, is the go-to resource that delivers.
    Note: Online resource; Title from title page (viewed October 1, 2010)
    URL: https://learning.oreilly.com/library/view/-/9781567263190/?ar
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    Achieving Project Management Success in the Federal Government (2010)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (330 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Gain Valuable Insight into the Government's Project Management Best Practices! Although project management is not new to the federal government, the discipline has taken on renewed importance in the face of the ever-increasing size, complexity, and number of mission-critical projects being undertaken by every branch and agency. This book addresses the key facets of project management, from organization and structure to people and process. A variety of government entities share their best practices in areas including leadership, technology, teams, communication, methodology, and performance management. Based on research and interviews with a wide range of project managers, Achieving Project Management Success in the Federal Government presents a realistic cross section of the project management discipline in the largest single enterprise in the world—the U.S. federal government.
    Note: Online resource; Title from title page (viewed February 1, 2010)
    URL: https://learning.oreilly.com/library/view/-/9781567262872/?ar
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    A Human Resources Framework for Public Sector (2009)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (304 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: An Entirely New Way to Look at Human Resources in the Public Sector What makes a good worker? Why do some people naturally do well at their jobs while others struggle? These questions are at the heart of the human resource (HR) profession. And while there is no shortage of theories about how people achieve success, no one has explained the entire body of HR theories. Until now. In A Human Resources Framework for the Public Sector, Dixon Southworth offers a fresh, new perspective on HR management with the first comprehensive theoretical framework for work performance, tying human resource theories, concepts, and concerns to public administration. With the introduction of the Work Performance Framework (WPF), Southworth offers a roadmap for work performance in the nonprofit and public sectors that focuses on three fundamental objectives of HR programs and services: build human resource capacity, build performance, and build community.
    Note: Online resource; Title from title page (viewed March 1, 2009)
    URL: https://learning.oreilly.com/library/view/-/9781523096206/?ar
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    The Antideficiency Act Answer Book (2009)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
    Details
    Language: English
    Pages: 1 online resource (254 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Avoid Violations of the Antideficiency Act! Antideficiency Act (ADA) violations within both the financial and audit communities are now at an all-time high. Violations often result from a lack of knowledge about what is and what is not permissible under the law. The Antideficiency Act Answer Book is an easy-to-understand question-and-answer tool that guides you through all the rules associated with the Antideficiency Act and helps you detect and report violations in a timely manner. • Covers all aspects of the Antideficiency Act, from its history to common violations, penalties for violation, and reporting requirements • Includes the tools you need to help avoid Antideficiency Act violations • Plus! Includes an analysis of all the ADA reports collected by the Government Accountability Office, summarized by agency, appropriation, amount, and type of violation.
    Note: Online resource; Title from title page (viewed September 1, 2009)
    URL: https://learning.oreilly.com/library/view/-/9781567263343/?ar
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  • 89
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    Federal Contracting Answer Book, 3rd Edition (2009)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
    Details
    Language: English
    Pages: 1 online resource (456 pages)
    Edition: 3rd edition
    Keywords: Electronic books ; local
    Abstract: Thousands of contracting professionals have relied on the Federal Contracting Answer Book as their trusted guide to the highly regulated world of government procurement. In each edition the book has offered timely and accurate answers to the questions that arise daily in this complex field. Now in its third edition, this answer book is even more comprehensive. Written by experts who have extensive experience working in and teaching government contracting, the book includes all the latest changes and requirements. The question-and-answer format enables quick look-up and a concise presentation of the information. In this edition, new questions and answers have been added on avoiding proposal errors, debriefings, procurement vocabulary, regulatory changes, and best practices. In addition to these updates and revisions, the third edition includes new chapters on earned value management, GSA schedules, and contractor qualifications.
    Note: Online resource; Title from title page (viewed July 1, 2009)
    URL: https://learning.oreilly.com/library/view/-/9781567264258/?ar
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  • 90
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    Federal Acquisition (2009)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (322 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Take the First Step Toward Building a Strong Foundation in Federal Acquisition! Federal Acquisition: Key Issues and Guidance is an essential guide to understanding and working within the complex world of federal government contracting. It offers brief but comprehensive explanations of the major phases and essential tasks in the contracting process. Written in a clear and easy-to-understand style, this resource provides the perfect foundation for building a thorough understanding of federal contracting. Author Paula Compton focuses on the most problematic areas of federal contracting, highlighting the deficiencies cited most often by the Government Accountability Office and Inspector General audits and reports, such as: • Not performing market research • Inadequate independent government cost estimates • Violation of the bona fide needs rule • Insufficient statements of work • Inadequate price or cost analysis Anyone new to government acquisition will find that reading this book is the ideal first step on the path to understanding the federal acquisition process. Seasoned contract professionals will find it an excellent quick review.
    Note: Online resource; Title from title page (viewed November 1, 2009)
    URL: https://learning.oreilly.com/library/view/-/9781567263305/?ar
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  • 91
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    A Practical Guide to Earned Value Project Management, 2nd Edition (2009)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (430 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: The Best Resource on Earned Value Management Just Got Better! This completely revised and updated guide to earned value (EV) project management is the go-to choice for both corporate and government professionals. A Practical Guide to Earned Value Project Management, Second Edition, first offers a general overview of basic project management best practices and then delves into detailed information on EV metrics and criteria, EV reporting mechanisms, and the 32 criteria of earned value management systems (EVMS) promulgated by the American National Standards Institute and the Electronic Industries Alliance and adopted by the Department of Defense. This second edition includes new material on: • EV metrics • Implementing EVMS • Government contracts • Time-based earned schedule metrics • Critical chain methodologies
    Note: Online resource; Title from title page (viewed October 1, 2009)
    URL: https://learning.oreilly.com/library/view/-/9781567263374/?ar
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  • 92
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    Guide to Contract Pricing, 5th Edition (2009)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (272 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Perform Contracting Successfully! This master reference — in its Fifth Edition — contains everything you need to know about government pricing rules and regulations in one easy-to-use volume. Guide to Contract Pricing: Cost and Price Analysis for Contractors, Subcontractors, and Government Agencies, Fifth Edition , explains how the government conducts business and walks you through every step of the contracting process. This fully updated edition includes a new chapter on the role of auditors in contract pricing as well as five new detailed appendices. A CD-ROM provides sample forms, templates, and tools to facilitate the cost and price analysis process. You'll be able to: Master the steps of the sealed bid process Improve your skills at evaluating bids, proposals, and quotations Perfect your ability to analyze direct and indirect labor costs Improve your chances for securing a fair and reasonable price NOTE: This title includes additional digital media when purchased in print format. For this digital book edition, media content may not be included. Contact the publisher's customer service directly for assistance.
    Note: Online resource; Title from title page (viewed May 1, 2009)
    URL: https://learning.oreilly.com/library/view/-/9781567263060/?ar
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  • 93
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    Surveying Fundamentals for Business Analysts (2009)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (172 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: An Easy Approach to Using Surveys to Elicit Requirements! Surveying is an excellent way to elicit requirements, but reliable resources that examine survey methods are hard to find — until now. Surveying Fundamentals for Business Analysts presents the basics of developing and executing efficient and effective surveys. It offers detailed descriptions of the different types of surveys and guidance on how to choose the right survey for your task as well as how to identify stakeholders and participants. Surveying Fundamentals also presents specific instructions on writing effective questions and gearing them toward a particular audience. This practical guide provides the fundamentals you need to conduct and present the results of surveys — in one simple source. Follow the author's step-by-step approach to: • Determine the scope of the survey • Design questions that will capture specific data • Analyze the data objectively and effectively • Report the findings clearly Add effective surveying to your list of business analysis skills!
    Note: Online resource; Title from title page (viewed September 1, 2009)
    URL: https://learning.oreilly.com/library/view/-/9781567263367/?ar
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  • 94
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    Performance Networks (2009)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (192 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Problems cross boundaries and so must solutions. Multi-agency, cross-boundary coordination and partnerships are needed to solve today's problems. These networks coordinate, communicate, and leverage resources and best practices to deliver measurable results across traditional agency boundaries. Performance Networks: Transforming Governance for the 21st Century provides roadmaps and guidelines for executives, managers, and team leaders who are accountable for results in the new world of interagency networks that aim to deliver measurable results across traditional boundaries. The author presents ten “views” of performance networks, adapted from current, successful, multi-agency partnerships; these views provide specific guidance on transformational strategic planning to deliver better results. Working across government agencies and boundaries is difficult at any level of government, but it may be the only solution for today's problems. Performance Networks: Transforming Governance for the 21st Century offers the public manager a valuable new governance tool. This resource provides a practical approach to: • Understanding the history and workings of government-based networks • Establishing multi-agency, cross boundary partnerships and making them work • Improving citizen engagement
    Note: Online resource; Title from title page (viewed May 1, 2009)
    URL: https://learning.oreilly.com/library/view/-/9781567263411/?ar
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  • 95
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    Glow (2009)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (216 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: For every new project or high-profile assignment, there is a mile-long line of wannabes waiting to grab the brass ring. But those consistently at the forefront have something truly extraordinary in common. You know them at first sight: teammates or colleagues, direct reports or bosses who radiate enthusiasm, positive energy, and inspiration. Even when confronted with circumstances that work against them they, Glow with an attitude that inspires others, fosters a great working experience for themselves and everyone around them, and creates empowering relationships. And Lynda Gratton can make sure you’re one of them. In her book Hot Spots, Gratton explored how pockets of energy and innovation are created in organizations. Now she zeroes in on how you can become a source of energy and innovation yourself. Drawing on years of original research, Gratton identifies three principles that people who Glow live by: they cultivate a cooperative mind-set, they are adept at reaching across traditional boundaries—what Lynda calls “jumping across worlds”—to gain great new ideas and powerful insights, and they are able to ignite inspiration and energy in others. For each principle, Gratton outlines three actions anyone can take to put it into practice, illustrated with dozens of examples and personal stories. Easy-to-use tools enable you to evaluate where you are now and measure your progress. Success isn’t about just working harder—there’s always someone out there who will put in longer hours. But if you can learn to Glow, you will add tremendous value to your organization in a way that will make your work more satisfying and fulfilling.
    Note: Online resource; Title from title page (viewed April 13, 2009)
    URL: https://learning.oreilly.com/library/view/-/9781576754849/?ar
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    The Prompt Payment Act Answer Book (2009)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (190 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Find the Answers You Need to Comply with the Prompt Payment Act! It can be challenging for federal agencies to comply with the Prompt Payment Act. Although the basic rules are simple, they can be difficult to interpret and apply properly — until now. Designed as a reference, The Prompt Payment Act Answer Book lays out the prompt payment rules in a question-and-answer format, enabling readers to find answers to hundreds of specific questions. Practitioners will find the information they need to get and stay in compliance with the Prompt Payment Act and will benefit from real-world examples they can apply in everyday operations. • Government payment personnel: Get advice on how to structure your processes to comply with prompt payment rules, avoid negative audit findings, and deal with contractor inquiries about interest entitlements • Auditors: Structure your prompt payment audits and pertinent information effectively • Contractors and vendors: Verify that your invoices are being handled properly, determine whether you are due interest penalties, and learn how to appeal improper payment amounts Plus! Two quantitative sections show you how to calculate payment due dates and interest penalties, and two quizzes help reinforce learning.
    Note: Online resource; Title from title page (viewed September 1, 2009)
    URL: https://learning.oreilly.com/library/view/-/9781567263336/?ar
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  • 97
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    Streamlining Business Requirements (2009)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (210 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Effectively Define and Gather Your Business Requirements Today! Many programming systems today are designed and constructed before business requirements are completed and finalized. Without a proper foundation, these systems will eventually crumble. Streamlining Business Requirements: The XCellR8™ Approach provides project managers and business analysts with the foundation, principles, and steps needed to document business requirements in an accurate and efficient manner. Author Gerrie Caudle introduces the XCellR8™ approach, an analysis method used to gather business requirements in a structured, well-defined set of steps. This book offers comprehensive framework needed to: • Effectively analyze business requirements • Properly identify business events • Prepare for a requirements session • Better understand the “big picture”
    Note: Online resource; Title from title page (viewed July 1, 2009)
    URL: https://learning.oreilly.com/library/view/-/9781567262780/?ar
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  • 98
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    How to Save a Failing Project (2009)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (256 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: You CAN Turn Around A Failing Project! Poor project results are all too common and result in dissatisfied customers, users, and project staff. With countless people, goals, objectives, expectations, budgets, schedules, deliverables, and deadlines to consider, it can be difficult to keep projects in focus and on track. How to Save a Failing Project: Chaos to Control arms project managers with the tools and techniques needed to address these project challenges. The authors provide guidance to develop a project plan, establish a schedule for execution, identify project tracking mechanisms, and implement turnaround methods to avoid failure and regain control. With this valuable resource you will be able to: • Identify key factors leading to failure • Learn how to recover a failing project and minimize future risk • Better analyze your project by defining proper business objectives and goals • Gain insight on industry best practices for planning
    Note: Online resource; Title from title page (viewed May 1, 2009)
    URL: https://learning.oreilly.com/library/view/-/9781567263404/?ar
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  • 99
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    Leaders Make the Future (2009)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (216 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Some leadership skills are enduring. But to be successful in the future, leaders also need an emerging set of skills uniquely suited to dealing with the challenges of the threshold decade we are entering. Today’s businesses and organizations are operating in a world characterized by volatility, uncertainty, complexity, and ambiguity. Though they already seemed stressed to the breaking point, Johansen reminds us that we are also more connected than ever before in our history, but we must fully realize the benefits of that connectivity. In the next decade, leaders will not just see the future—they will make it! But they will not be able to do it alone. Institute for the Future has been developing ten-year forecasts for some of the world’s top organizations for forty years—it is the only futures group to outlive its own forecasts. Bob Johansen draws on IFTF’s latest forecast (included in this book) to introduce skills that will help leaders see connections in the larger systems of which they are a part, embrace shared assets and opportunities, and cut through the chaos to make a better future. Separate chapters focus on each skill, identifying the new circumstances that make it necessary and providing examples of the skill in action. How adroit are you at dilemma flipping—turning problems that can’t be permanently solved into opportunities? What is your level of immersive learning ability—the ability to dive into very different physical and online worlds and learn from them? Do you know what a smart mob is and how to organize one? Johansen provides role models, tools, and advice to help you develop these and seven other skills. We are facing times of unprecedented challenge. Combining research-based forecasts, real-world examples, and his own astute analysis, Bob Johansen helps you identify and acquire the abilities you need to thrive in this difficult world.
    Note: Online resource; Title from title page (viewed May 11, 2009) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781605090030/?ar
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  • 100
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    The Project Manager's Guide to Making Successful Decisions (2008)
    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (334 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Make Better Decisions While Managing Projects! Decision-making is critical in project management. Lack of decision-making knowledge, avoidable mistakes, and improper definitions can negatively impact your company's ability to generate profit. The Project Manager's Guide to Making Successful Decisions is a practical handbook that focuses on the significance of project decision-making skills that will all you to reach workable and effective results. This valuable resource highlights numerous decisions necessary to support the project management life cycle, presents various techniques that facilitate the decision-making process, provides an overview of decision analysis as it relates to project management, and much more! + Understand different types of decision-making processes and cycles + Recognize how to frame the decision and gather better information + Define alternatives and assessments to make the right decision + Analyze short case studies demonstrating project decision making success
    Note: Online resource; Title from title page (viewed December 1, 2008)
    URL: https://learning.oreilly.com/library/view/-/9781567263800/?ar
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