ISBN:
9780113315369
Language:
English
,
Japanese
Pages:
1 online resource (180 pages)
Edition:
3rd edition
Keywords:
Electronic books ; local
Abstract:
This guidance is the essential reference text which accompanies the ITIL Practitioner qualification. Fully integrated with the ITIL Practitioner syllabus, this publication is also a practical guide that helps IT service management (ITSM) professionals turn ITIL theory into practice through case studies, worksheets, templates and scenarios.
Note:
Online resource; Title from title page (viewed March 1, 2017)
,
Mode of access: World Wide Web.
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