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  • English  (132)
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  • 1
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Ascent Audio | Boston, MA : Safari
    ISBN: 9781663712974
    Language: English
    Pages: 1 online resource (13428 pages)
    Edition: 1st edition
    DDC: 306.874/2
    Keywords: Audiobooks ; Audiobooks ; Livres audio ; Audiobooks
    Abstract: Gone are the days when fathers were expected to put work first and family last. Today, men worldwide are redefining fatherhood and finding greater fulfillment both at work and at home. But old ways die hard. Many managers prefer the status quo, and fathers aren't finding the support and flexibility they need from their employers. Dads still feel pressure to downplay or hide their involvement in their children's lives. And even as more men step up as parents, across every level of society the burdens of parenting and running a household still fall unfairly on women. Fatherhood is one of the toughest jobs and the biggest responsibility you'll ever take on. Advice for Working Dads will teach you how to balance and integrate work and parenthood, how to navigate the common pitfalls at work, and how to find success when you're taking on twice as much-for the good of your family. This volume will help you: navigate workplaces and bosses that want you to forget you're a parent; spend your time at work and at home more purposefully; make time for yourself, your friends, and your hobbies; set reasonable expectations and limits in the always-on work culture; communicate better with your spouse or partner about careers, parenting, and housework; get the paternal leave you and your family need; set your family up for success; and more.
    Note: Online resource; Title from title page (viewed June 8, 2021) , Mode of access: World Wide Web.
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  • 2
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Ascent Audio | Boston, MA : Safari
    ISBN: 9781663715838
    Language: English
    Pages: 1 online resource (11663 pages)
    Edition: 1st edition
    Keywords: Audiobooks
    Abstract: Amid the turbulence of a global pandemic, worldwide social justice movements, and accelerated digital transformation, one thing is clear-work will no longer be the same. Employees now expect a flexible, inclusive workplace and a deeper connection to their employer. Organizations must commit to doing good for their people and communities. What should you and your company be doing to adapt? The Future of Work: The Insights You Need from Harvard Business Review will provide you with today's most essential thinking about creating a work-from-anywhere organization, harnessing AI as part of your team, creating an inclusive culture, and building a purpose-driven organization. Business is changing. Will you adapt or be left behind? Get up to speed and deepen your understanding of the topics that are shaping your company's future with the Insights You Need from Harvard Business Review series. Featuring HBR's smartest thinking on fast-moving issues-blockchain, cybersecurity, AI, and more-each book provides the foundational introduction and practical case studies your organization needs to compete today and collects the best research, interviews, and analysis to get it ready for tomorrow.
    Note: Online resource; Title from title page (viewed August 17, 2021) , Mode of access: World Wide Web.
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  • 3
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Ascent Audio | Boston, MA : Safari
    ISBN: 9781663715814
    Language: English
    Pages: 1 online resource (22942 pages)
    Edition: 1st edition
    DDC: 658.4038
    Keywords: Audiobooks ; Audiobooks ; Livres audio ; Audiobooks
    Abstract: Become a digital-first organization. If you read (or listen) to nothing else on leading digital transformation, listen to these ten articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help revitalize your offerings and processes, stay ahead of disruptors and technology shifts, and manage the necessary cultural change. This book will inspire you to: minimize disruption while transforming your company; manage the cultural change of adopting new technologies; practice discovery-driven transformation; develop digital intelligence in your workforce; compete in the age of AI; make big changes with an incremental approach; and understand when radical change is needed-and when it isn't.
    Note: Online resource; Title from title page (viewed September 7, 2021) , Mode of access: World Wide Web.
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  • 4
    ISBN: 9781663714992
    Language: English
    Pages: 1 online resource (17678 pages)
    Edition: 1st edition
    Keywords: Audiobooks
    Abstract: Rethink how your organization creates, delivers, and captures value-or risk becoming irrelevant. If you listen to nothing else on business model innovation, listen to these ten articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you reach new customers and stay ahead of your competitors by reinventing your business model. This book will inspire you to: assess whether your core business model is going strong or running out of gas; fend off free and discount entrants to your market; reinvigorate growth by adding a second business model; adopt the practices of lean startups; develop a platform around your key products; and make business model innovation an ongoing discipline within your organization.
    Note: Online resource; Title from title page (viewed August 3, 2021) , Mode of access: World Wide Web.
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  • 5
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Ascent Audio | Boston, MA : Safari
    ISBN: 9781663712394
    Language: English
    Pages: 1 online resource (17136 pages)
    Edition: 1st edition
    DDC: 331.2568
    Keywords: Audiobooks ; Electronic audio books
    Abstract: Connect with your team, even when you're far away. Virtual meetings. Video calls. Emails and chat messages. These technological conveniences can be helpful when you're working remotely. But the actual experience of getting your work done while remaining an effective part of a far-flung team can be frustrating. How can you make remote work work for you? The HBR Guide to Remote Work provides practical tips and advice to help you work more productively with your team and colleagues, even though you're not in the same location. You'll learn to: create a work-from-home routine; run more-effective virtual meetings; overcome "Zoom fatigue"; collaborate with others-despite the distance that separates you; manage remote employees; conduct difficult conversations when you can't meet in person; and arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.
    Note: Online resource; Title from title page (viewed February 23, 2021) , Mode of access: World Wide Web.
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  • 6
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Ascent Audio | Boston, MA : Safari
    ISBN: 9781469082905
    Language: English
    Pages: 1 online resource (17804 pages)
    Edition: 1st edition
    Keywords: Audiobooks
    Abstract: Burnout is rampant. Recognize the signs and make the right changes now. The always-on workplace and increasing social pressures are leading to an unprecedented rate of burnout. Unmanaged, chronic work stress doesn't just lead to lower productivity and negative emotions-it can have dire personal and professional consequences. Are you and your team at risk? The HBR Guide to Beating Burnout provides practical tips and advice to help you and your team navigate the perils of workplace burnout and rediscover healthy engagement at work. You'll learn how to: recognize the risk factors; unravel the difference between being stressed and being burnt out; recognize the symptoms in yourself and others; understand how passion can lead to burnout; make the changes you need to make, now; return to productivity after burnout leads to apathy; and help prevent burnout on your team. Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.
    Note: Online resource; Title from title page (viewed February 2, 2021) , Mode of access: World Wide Web.
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  • 7
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Ascent Audio | Boston, MA : Safari
    ISBN: 9781663716118
    Language: English
    Pages: 1 online resource (24436 pages)
    Edition: 1st edition
    Keywords: Audiobooks
    Abstract: A year's worth of management wisdom, all in one place. We've combed through the ideas, insights, and best practices from the past year of Harvard Business Review to help you get up to speed fast on the relevant concepts driving business today. Discover new ideas and sample the latest thinking of our vast array of management experts. Revisit these topics now to make sure your organization is incorporating the best, most up-to-date practices, or keep this book as a reference so you can turn to these memorable pieces when you need them the most. The collection includes articles on leadership, diversity, and strategy, as well as articles that will help you manage yourself and others.
    Note: Online resource; Title from title page (viewed November 30, 2021) , Mode of access: World Wide Web.
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  • 8
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Ascent Audio | Boston, MA : Safari
    ISBN: 9781469082325
    Language: English
    Pages: 1 online resource (13188 pages)
    Edition: 1st edition
    Keywords: Audiobooks
    Abstract: Move ahead in your career-without leaving your family behind. What happens when you're no longer setting goals and chasing dreams that work for you alone? When the career choices you make have ripple effects on your family? Can you uproot your household for an overseas assignment even if it's a surefire path to promotion? How do you make time for your kids-or yourself-if you work more than one job? These are some of the questions you ask yourself as you struggle to balance managing your career with managing your family. In Managing Your Career, experts provide answers to the challenges you face as a working parent, from negotiating a flexible schedule to overcoming the parenthood penalty whether you're taking time off, treading water, or reentering the workforce. You'll learn to: assess the impact of downshifting on your career, your home life, and your identity; make time for professional development; communicate effectively with everyone, from your boss to your toddler; boost your impact and visibility, even with an erratic schedule; and build support systems to get you through rough patches at work and cope with childcare failures.
    Note: Online resource; Title from title page (viewed January 26, 2021) , Mode of access: World Wide Web.
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  • 9
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Ascent Audio | Boston, MA : Safari
    ISBN: 9781663712356
    Language: English
    Pages: 1 online resource (20656 pages)
    Edition: 1st edition
    Keywords: Audiobooks
    Abstract: Building a successful career starts with you. It's easy to get caught up in the day-to-day demands of your current job and lose sight of the big picture, but with a typical career spanning fifty years or more, you do so at your own peril. It's up to you to chart your own course to professional success. We've combed through hundreds of articles in the Harvard Business Review archive and selected the ten most important ones to help you develop yourself, make the right career moves, navigate inevitable detours and disruptions, and turn your professional dreams into reality. This book will inspire you to: identify and leverage your strengths; cultivate the curiosity, skills, and knowledge you need to maintain your professional relevance far into the future; navigate messy job transitions gracefully; build and sustain a network that supports and encourages your growth; restore meaning and passion to your work; bounce back from career setbacks big and small; and reinvent yourself, even in tough times.
    Note: Online resource; Title from title page (viewed February 23, 2021) , Mode of access: World Wide Web.
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  • 10
    ISBN: 9781663714978
    Language: English
    Pages: 1 online resource (18819 pages)
    Edition: 1st edition
    Keywords: Audiobooks
    Abstract: The best entrepreneurs balance brilliant business ideas with a rigorous commitment to serving their customers' needs. If you read (or listen) to nothing else on entrepreneurship and startups, listen to these ten articles by experts in the field. We've combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you build your company for enduring success. Leading experts and practitioners such as Clayton Christensen, Marc Andreessen, and Reid Hoffman provide the insights and advice that will inspire you to: understand what makes entrepreneurial leaders tick; know what matters in a great business plan; adopt lean startup practices such as business model experimentation; be prepared for the race for scale in Silicon Valley; better understand the world of venture capital-and know what you'll get along with VC funding; and take an alternative approach to entrepreneurship: buy an existing business and run it as CEO.
    Note: Online resource; Title from title page (viewed August 24, 2021) , Mode of access: World Wide Web.
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  • 11
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Ascent Audio | Boston, MA : Safari
    ISBN: 9781663712998
    Language: English
    Pages: 1 online resource (9682 pages)
    Edition: 1st edition
    Keywords: Audiobooks
    Abstract: Talk to your toddler, your teen, your caregiver, your boss, your partner, yourself There are days in every working parent's life when it feels like you're screaming into the wind. The days when you have to ask your childless boss if you can leave work early-again-for a kid issue. The days your kid tearfully asks why you have to get on an airplane for work when you just got home. The days you simmer with resentment because you can't find the right words to have a productive conversation with your partner about the division of labor at home. The days you tell yourself you're failing everyone-including yourself. Each of us has days where we struggle to communicate effectively at home and at work. But we can have fewer days like that and more productive conversations. We can listen and be heard. In Communicate Better with Everyone, experts provide answers to the challenges you face as a working parent, from negotiating your schedule and workload with your boss to connecting with your teen without nagging or lecturing to talking to yourself with more compassion. You'll learn to: conduct more productive conversations; set boundaries and stick to them; ask better questions; see issues from the other person's perspective; and navigate difficult issues.
    Note: Online resource; Title from title page (viewed June 8, 2021) , Mode of access: World Wide Web.
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  • 12
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Ascent Audio | Boston, MA : Safari
    ISBN: 9781663716095
    Language: English
    Pages: 1 online resource (11704 pages)
    Edition: 1st edition
    Keywords: Audiobooks
    Abstract: A year of HBR's essential thinking on tech-all in one place. From quantum computing to VR training and from 3D-printing to brain-computer interface, new technologies are reshaping business on the factory floor and in the C-suite. What should you and your company be doing now to take advantage of the new opportunities these technologies are creating-and avoid falling victim to disruption? The Year in Tech, 2022: The Insights You Need from Harvard Business Review will help you understand what the latest and most important tech innovations mean for your organization and how you can use them to compete and win in today's turbulent business environment. Business is changing. Will you adapt or be left behind? Get up to speed and deepen your understanding of the topics that are shaping your company's future with the Insights You Need from Harvard Business Review series. Featuring HBR's smartest thinking on fast-moving issues-blockchain, cybersecurity, AI, and more-each book provides the foundational introduction and practical case studies your organization needs to compete today and collects the best research, interviews, and analysis to get it ready for tomorrow. You can't afford to ignore how these issues will transform the landscape of business and society. The Insights You Need series will help you grasp these critical ideas-and prepare you and your company for the future.
    Note: Online resource; Title from title page (viewed October 26, 2021) , Mode of access: World Wide Web.
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  • 13
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Ascent Audio | Boston, MA : Safari
    ISBN: 9781663712578
    Language: English
    Pages: 1 online resource (20779 pages)
    Edition: 1st edition
    Keywords: Audiobooks
    Abstract: Lead change amid constant turbulence and disruption. More of the ideas you want, from the authors you trust. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you spearhead change in your organization. With insights from leading experts including John Kotter and Indra Nooyi, this book will inspire you to: lead through the eight critical stages of change; create and instill a sense of urgency; transform your company's culture; get reorgs right; reshape your organization for climate sustainability; remodel the chief learning officer position to lead change; scale agile practices throughout your organization; and lead change when business is good-but also when times are tough.
    Note: Online resource; Title from title page (viewed March 23, 2021) , Mode of access: World Wide Web.
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  • 14
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Ascent Audio | Boston, MA : Safari
    ISBN: 9781469079882
    Language: English
    Pages: 1 online resource (11029 pages)
    Edition: 1st edition
    Keywords: Audiobooks
    Abstract: Data analytics offer an incredible opportunity to predict the future, engage with new technological advancements, and gain valuable insights about your business. But unless you're staying on top of the cutting edge of analytics, your company is wasting that potential-and your competitors will be gaining speed while you fall behind. These articles by experts and consultants will help you understand today's essential thinking about what data analytics are capable of and how to adopt their use in your organization. This book will help you kick off urgent conversations, focus on the right initiatives in your company, and capitalize on the opportunity of analytics. Get up to speed and deepen your understanding of the topics that are shaping your company's future with the Insights You Need from Harvard Business Review series. Featuring HBR's smartest thinking on fast-moving issues-blockchain, cybersecurity, AI, and more-each book provides the foundational introduction and practical case studies your organization needs to compete today and collects the best research, interviews, and analysis to get it ready for tomorrow. You can't afford to ignore how these issues will transform the landscape of business and society. The Insights You Need series will help you grasp these critical ideas-and prepare you and your company for the future.
    Note: Online resource; Title from title page (viewed April 21, 2020) , Mode of access: World Wide Web.
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  • 15
    ISBN: 9781469079707
    Language: English
    Pages: 1 online resource (26425 pages)
    Edition: 1st edition
    DDC: 658.4/092082
    Keywords: Business ; Audiobooks ; businesses (business enterprises) ; BUSINESS & ECONOMICS ; Women in Business ; Business ; Downloadable audio books ; Affaires ; Audiobooks ; Livres audio
    Abstract: What will it take to create a more gender-balanced workplace? We've combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you understand where gender equality is today-and how far we still have to go. This book will inspire you to: better understand the path women must take to leadership; learn the root causes of the barriers that exist for women in the workplace; check your own gender biases and distinguish between confidence and competence in your colleagues; manage a more effective gender-diversity program; recognize the issues women face when speaking up about bias or harassment; and help women reenter the workforce after taking time off-and create opportunities for them to reach their ambitions.
    Note: Online resource; Title from title page (viewed March 31, 2020) , Mode of access: World Wide Web.
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  • 16
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Ascent Audio | Boston, MA : Safari
    ISBN: 9781469079660
    Language: English
    Pages: 1 online resource (18981 pages)
    Edition: 1st edition
    Keywords: Audiobooks
    Abstract: Command the room-whether you're speaking to an audience of one or to hundreds. We've combed through hundreds of Harvard Business Review articles and selected the ten most important ones to help you speak confidently in front of a group and connect with audiences of any size. This book will inspire you to: feel more confident when it's your turn to present; understand how to persuade, motivate, and change minds; frame your message so people really listen; gain your audience's trust by being more authentic; use visuals and data more effectively; learn to be more charismatic; and infuse your day-to-day communication with storytelling.
    Note: Online resource; Title from title page (viewed May 12, 2020) , Mode of access: World Wide Web.
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  • 17
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Ascent Audio | Boston, MA : Safari
    ISBN: 9781469079844
    Language: English
    Pages: 1 online resource (20839 pages)
    Edition: 1st edition
    Keywords: Audiobooks
    Abstract: Are you a good boss-or a great one? Get more of the management ideas you want, from the authors you trust, with HBR's 10 Must Reads on Managing People (Vol. 2). We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you master the innumerable challenges of being a manager. With insights from leading experts including Marcus Buckingham, Michael D. Watkins, and Linda Hill, this book will inspire you to: draw out your employees' signature strengths; support a culture of honesty and civility; cultivate better communication and deeper trust among global teams; give feedback that will help your people excel; hire, reward, and tolerate only fully formed adults; motivate your employees through small wins; and foster collaboration and break down silos across your company.
    Note: Online resource; Title from title page (viewed March 24, 2020) , Mode of access: World Wide Web.
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  • 18
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Ascent Audio | Boston, MA : Safari
    ISBN: 9781469079646
    Language: English
    Pages: 1 online resource (28014 pages)
    Edition: 1st edition
    DDC: 658.4/22
    Keywords: Business ; Audiobooks ; BUSINESS & ECONOMICS / General ; Business ; Downloadable audio books ; Affaires ; Audiobooks ; Livres audio
    Abstract: Serving on a board is like having a second full-time job. Earning a seat on a board is a rite of passage for senior leaders. Serving on a board is an opportunity to share your skills and extend your reach beyond your own organization as you help select, appoint, and review the performance of an organization's senior leadership team, determine compensation and incentive plans, approve strategic decisions, and ensure the financial well-being of the organization in both the short- and long-term. But in today's increasingly complex business environment, serving on a board also means working to address detailed issues such as increasing diversity on the board itself and in the organization, ensuring a risk-mitigation plan that prepares the organization for everything from hackers to sexual predators, and navigating big-picture challenges such as the unprecedented pace of change and disruption-all while managing financials and shareholder expectations. We've combed through hundreds of articles in the Harvard Business Review archive and selected the ten most important ones to help you address classic challenges such as increasing diversity, ensuring a culture that reflects company values, and providing strategic oversight while also addressing emerging issues such as shareholder activism, cybersecurity, and ever-shifting regulations.
    Note: Online resource; Title from title page (viewed July 7, 2020) , Mode of access: World Wide Web.
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  • 19
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Ascent Audio | Boston, MA : Safari
    ISBN: 9781469082448
    Language: English
    Pages: 1 online resource (29687 pages)
    Edition: 1st edition
    Keywords: Audiobooks
    Abstract: A year's worth of management wisdom, all in one place. We've combed through the ideas, insights, and best practices from the past year of Harvard Business Review to help you get up to speed fast on the relevant concepts driving business today. Discover new ideas and sample the latest thinking of our vast array of management experts. Revisit these topics now to make sure your organization is incorporating the best, most up-to-date practices, or keep this book as a reference so you can turn to these memorable pieces when you need them the most. The collection includes articles on leadership, strategy, and innovation, as well as articles that will help you manage yourself and others.
    Note: Online resource; Title from title page (viewed October 6, 2020) , Mode of access: World Wide Web.
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  • 20
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Ascent Audio | Boston, MA : Safari
    ISBN: 9781469079622
    Language: English
    Pages: 1 online resource (19249 pages)
    Edition: 1st edition
    Keywords: Audiobooks
    Abstract: Set your company up for the long term. Every company needs a strategy. A focused strategy aligns decision making throughout the organization and helps establish a competitive edge in the marketplace. But with so many options to consider, how do you define a unique strategy that will ensure growth? Whether you're starting a business from scratch or in an existing company facing new threats, this book offers the direction you need. The HBR Guide to Setting Your Strategy provides practical tips and advice that break down the process of crafting strategy so you can identify the areas your company should build on and help it thrive long into the future. You'll learn to: understand what strategy is-and what it isn't; define your mission, values, and purpose; recognize your company's distinct capabilities; conduct better strategic discussions with your team; communicate your strategy throughout the company; and make a plan for pushing your strategy forward. Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.
    Note: Online resource; Title from title page (viewed August 11, 2020) , Mode of access: World Wide Web.
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  • 21
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Ascent Audio | Boston, MA : Safari
    ISBN: 9781663710727
    Language: English
    Pages: 1 online resource (28907 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; Audiobooks ; Livres audio ; Audiobooks
    Abstract: How to be human at work. Each book in the HBR's Emotional Intelligence series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master. This four-volume set includes Happiness, Resilience, Mindfulness, and Empathy.
    Note: Online resource; Title from title page (viewed December 29, 2020) , Mode of access: World Wide Web.
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  • 22
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Ascent Audio | Boston, MA : Safari
    ISBN: 9781469082301
    Language: English
    Pages: 1 online resource (13075 pages)
    Edition: 1st edition
    Keywords: Audiobooks
    Abstract: Stop juggling; start managing everything you need to do at home and at work. It used to be simple: Stay late, turn in flawless work, catch up on sleep later. You needed that mind-set to get where you are, but that's not going to cut it anymore. You need to make different choices to succeed at work, as a parent, and as a family member. Getting It All Done can't teach you how to be in two places at once, but it provides you with expert advice as you manage the challenge of succeeding at work while making sure your family is housed, fed, healthy, safe, and educated. You'll learn to: set up schedules and routines that work; spend your time and energy on the most valuable activities; set reasonable expectations and limits in the always-on culture; keep exercising your management skills once you've left the office; move on with resilience when you occasionally drop the ball; and embody the work and life values you believe in for your children.
    Note: Online resource; Title from title page (viewed December 8, 2020) , Mode of access: World Wide Web.
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  • 23
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Ascent Audio | Boston, MA : Safari
    ISBN: 9781469083261
    Language: English
    Pages: 1 online resource (10602 pages)
    Edition: 1st edition
    Keywords: Audiobooks
    Abstract: Is it possible to take advantage of the benefits of data collection-and mitigate risks-for both companies and customers? Most consumers are not very skilled at evaluating privacy risks; they're either unable to determine the cost of sharing personal data online or unaware of what they're sharing. (Doesn't everyone scroll down without reading to click "I accept"?) Without much intervention from most federal or state-level governments, companies are on their own to define what qualifies as reasonable use. In today's digital surveillance economy, there are no clear-cut best practices or guidelines. Gathering and using information can help customers-we see that in personalization and autofill of online forms. But companies must act in the best interest of their customers and treat the sensitive information users give them with the ethical care of doctors, lawyers, and financial advisers. The challenges of operating in a digital ecosystem aren't going away. Customer Data and Privacy: The Insights You Need from Harvard Business Review will help you understand the tangled interdependencies and complexities and develop strategies that allow your company to be good stewards, collecting, using, and storing customer data responsibly.
    Note: Online resource; Title from title page (viewed September 22, 2020) , Mode of access: World Wide Web.
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  • 24
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Ascent Audio | Boston, MA : Safari
    ISBN: 9781469083162
    Language: English
    Pages: 1 online resource (8015 pages)
    Edition: 1st edition
    Keywords: Audiobooks
    Abstract: Quick, practical management advice from Harvard Business Review to help you do your job better. Drawing from HBR's popular Management Tip of the Day newsletter, this concise, handy guide is packed with accessible tips on a broad range of topics, organized into three major skills every manager must master: - Managing yourself - Managing your team - Managing your business Management Tips 2: From Harvard Business Review puts the best management practices and insights, from top thinkers in the field, right at your fingertips. Listen to it any time you have a few minutes to spare, and you'll have a fresh, powerful idea you can immediately put into action. With this handy book as your guide, you'll stand the best chance of succeeding in your role as a manager.
    Note: Online resource; Title from title page (viewed November 17, 2020) , Mode of access: World Wide Web.
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    [Erscheinungsort nicht ermittelbar] : Ascent Audio | Boston, MA : Safari
    ISBN: 9781469079806
    Language: English
    Pages: 1 online resource (22990 pages)
    Edition: 1st edition
    Keywords: Audiobooks
    Abstract: Do you have the right strategy to lead your company into the future? Get more of the management ideas you want, from the authors you trust, with HBR's 10 Must Reads on Strategy (Vol. 2). We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you combat new competitors and define the best strategy for your company. With insights from leading experts including Michael E. Porter, A. G. Lafley, and Clayton M. Christensen, this book will inspire you to: choose a strategy that meets the demands of your competitive environment; identify the signals of disruption and take steps to avoid it; understand lean methodology and how it is changing business; transform your products and services into platforms; instill your strategy with creativity and purpose; and generate value for your company, while also contributing to society.
    Note: Online resource; Title from title page (viewed March 24, 2020) , Mode of access: World Wide Web.
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  • 26
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    [Erscheinungsort nicht ermittelbar] : Ascent Audio | Boston, MA : Safari
    ISBN: 9781469079684
    Language: English
    Pages: 1 online resource (21328 pages)
    Edition: 1st edition
    Keywords: Audiobooks
    Abstract: Is your business playing it safe-or taking the right risks? Risk is a regular part of business, but knowing which risks to take and when to step back is often unclear. Whether you're assessing a new opportunity for innovation or thinking about your long-term strategy in an unsteady economy, you need to know the best way to proceed while ensuring that your company is financially secure and thriving. We've combed through hundreds of Harvard Business Review articles and selected the ten most important ones to help you determine which risks are worth taking and mitigate those your company-and your industry at large-are already facing. This book will inspire you to: understand the three categories of risk and tailor your risk-management processes accordingly; gain experience through small strategic bets before launching larger initiatives; embrace uncertainty as a key element of breakthrough innovation; find opportunities in emerging markets-and avoid those you can't practically serve; get ahead of and minimize political risk; and avoid common mistakes when confronting risk.
    Note: Online resource; Title from title page (viewed May 26, 2020) , Mode of access: World Wide Web.
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  • 27
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    Online Resource
    [Erscheinungsort nicht ermittelbar] : Ascent Audio | Boston, MA : Safari
    ISBN: 9781469079820
    Language: English
    Pages: 1 online resource (21122 pages)
    Edition: 1st edition
    Keywords: Audiobooks
    Abstract: Use design thinking for competitive advantage. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you use design thinking to produce breakthrough innovations and transform your organization. This book will inspire you to: understand the transformative potential of design thinking; proceed from idea to product at lightning speed; iterate with rapid customer feedback; fail small and win big; create new products people love; lead design thinking teams more effectively; and open new paths to innovation at your company. HBR's 10 Must Reads series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further. HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. Harvard Business Review has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever-changing business environment.
    Note: Online resource; Title from title page (viewed April 28, 2020) , Mode of access: World Wide Web.
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  • 28
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    [Erscheinungsort nicht ermittelbar] : Ascent Audio | Boston, MA : Safari
    ISBN: 9781469083247
    Language: English
    Pages: 1 online resource (9553 pages)
    Edition: 1st edition
    Keywords: Audiobooks
    Abstract: Climate change is threatening our world. How are you responding? Heat waves, flooding, extreme storms, harsh winters. The effects of climate change are only getting worse. How can you ensure your organization is taking the right steps to mitigate this threat-and what can you, as an individual, do to help? These articles by experts and researchers will help you understand how climate change is affecting the future of business. Climate Change: The Insights You Need from Harvard Business Review will prepare you to join in the current discussion, identify immediate and long-term risks for your company, and plan for the future. Business is changing. Will you adapt or be left behind? Get up to speed and deepen your understanding of the topics that are shaping your company's future with the Insights You Need from Harvard Business Review series. Featuring HBR's smartest thinking on fast-moving issues-blockchain, cybersecurity, AI, and more-each book provides the foundational introduction and practical case studies your organization needs to compete today and collects the best research, interviews, and analysis to get it ready for tomorrow.
    Note: Online resource; Title from title page (viewed September 22, 2020) , Mode of access: World Wide Web.
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  • 29
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    [Erscheinungsort nicht ermittelbar] : Ascent Audio | Boston, MA : Safari
    ISBN: 9781469079769
    Language: English
    Pages: 1 online resource (9602 pages)
    Edition: 1st edition
    Keywords: Audiobooks
    Abstract: If you're a leader in an organization with agile teams, you might think you don't need to know the details as long as the work gets done. But agile is here to stay and is poised to move beyond IT and project management teams into other business units, even HR. If you're still using top-down planning across your organization, your company will fall to competitors that are nimbler than you. This book will help you understand today's most essential thinking on the latest agile practices, so your company can develop offerings faster, react to fluctuations in the market, and ensure your strategy and people can adapt at a moment's notice. Get up to speed and deepen your understanding of the topics that are shaping your company's future with the Insights You Need from Harvard Business Review series. Featuring HBR's smartest thinking on fast-moving issues-blockchain, cybersecurity, AI, and more-each book provides the foundational introduction and practical case studies your organization needs to compete today and collects the best research, interviews, and analysis to get it ready for tomorrow. You can't afford to ignore how these issues will transform the landscape of business and society. The Insights You Need series will help you grasp these critical ideas-and prepare you and your company for the future.
    Note: Online resource; Title from title page (viewed April 21, 2020) , Mode of access: World Wide Web.
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  • 30
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    [Erscheinungsort nicht ermittelbar] : Ascent Audio | Boston, MA : Safari
    ISBN: 9781469079868
    Language: English
    Pages: 1 online resource (11905 pages)
    Edition: 1st edition
    Keywords: Audiobooks
    Abstract: How to compete in a world dominated by tech giants. A new breed of monopolies is threatening your business. Tech megafirms from around the world are encroaching on your industry's space, rewriting the rules, and scooping up talent-and your customers. What should you and your company be doing right now to counter these challenges? Monopolies and Tech Giants: The Insights You Need from Harvard Business Review will provide you with today's most essential thinking on corporate inequality, help you understand what it will mean for your organization, and inspire your company to succeed in the winner-take-all economy. Get up to speed and deepen your understanding of the topics that are shaping your company's future with the Insights You Need from Harvard Business Review series. Featuring HBR's smartest thinking on fast-moving issues-blockchain, cybersecurity, AI, and more-each book provides the foundational introduction and practical case studies your organization needs to compete today and collects the best research, interviews, and analysis to get it ready for tomorrow. You can't afford to ignore how these issues will transform the landscape of business and society. The Insights You Need series will help you grasp these critical ideas-and prepare you and your company for the future.
    Note: Online resource; Title from title page (viewed April 21, 2020) , Mode of access: World Wide Web.
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  • 31
    ISBN: 9781469078663
    Language: English
    Pages: 1 online resource (20922 pages)
    Edition: 1st edition
    Keywords: Audiobooks
    Abstract: Sales isn't about pushing products or being efficient; it's about building the right systems to manage and empower your salespeople. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you understand how to create the conditions for sales success. This book will inspire you to: understand your customer's buying center, integrate your sales and marketing operations, assess your business cycle and its impact on your sales force, transition away from solution sales, leverage the power of micromarkets, introduce tiebreaker selling and consensus selling, and motivate your sales force properly.
    Note: Online resource; Title from title page (viewed January 21, 2020) , Mode of access: World Wide Web.
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  • 32
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    [Erscheinungsort nicht ermittelbar] : Ascent Audio | Boston, MA : Safari
    ISBN: 9781663711670
    Language: English
    Pages: 1 online resource (26871 pages)
    Edition: 1st edition
    DDC: 658.4/06
    Keywords: Audiobooks ; Audiobooks ; Livres audio ; Audiobooks
    Abstract: Build resilience in your company to weather the greatest crises. We've combed through hundreds of Harvard Business Review articles and selected the ten most important ones to help your company prepare for and overcome disruption, social upheaval, and disaster. This book will inspire you to: reposition your core business while launching a separate, disruptive business; build the ability to continually anticipate and adjust to emerging trends; prepare for the business implications of climate change; learn about the risks of hyperefficient businesses; develop organizational grit; rebound from a recession faster than your competitors; and lead your company through any kind of crisis.
    Note: Online resource; Title from title page (viewed December 29, 2020) , Mode of access: World Wide Web.
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  • 33
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    [Erscheinungsort nicht ermittelbar] : Ascent Audio | Boston, MA : Safari
    ISBN: 9781469079783
    Language: English
    Pages: 1 online resource (20292 pages)
    Edition: 1st edition
    Keywords: Audiobooks
    Abstract: Stay on top of your leadership game. Leadership isn't something you're born with or gifted as a reward for an abundance of charisma; true leadership stems from core skills that can be learned. Get more of the leadership ideas you want, from the authors you trust, with HBR's 10 Must Reads on Leadership (Vol. 2). We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you maximize your own and your organization's performance. With insights from leading experts including Michael D. Watkins, Herminia Ibarra, and Michael E. Porter, this book will inspire you to: identify areas for personal growth; build trust with and among your employees; develop a more dynamic and sophisticated communication style; try out different leadership styles and behaviors to find the right approach for you-and your organization; transform yourself from a problem solver to an agenda setter; harness the power of connections; and become an adaptive and strategic leader.
    Note: Online resource; Title from title page (viewed March 24, 2020) , Mode of access: World Wide Web.
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  • 34
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    [Erscheinungsort nicht ermittelbar] : Ascent Audio | Boston, MA : Safari
    ISBN: 9781469082486
    Language: English
    Pages: 1 online resource (10745 pages)
    Edition: 1st edition
    Keywords: Audiobooks
    Abstract: As the pandemic is exacting its toll on our lives and wreaking havoc in the global economy, forward-looking organizations are moving past crisis management and positioning themselves to leap ahead when the economy turns around. What should you and your business be doing now to stay afloat today-while planning for tomorrow so you can come out of the crisis stronger? Part of the Insights You Need from Harvard Business Review series, Coronavirus: Leadership and Recovery provides you with essential thinking about managing your company through the Covid-19 pandemic, keeping your employees (and yourself) healthy and productive, and challenging your business to continue innovating and reinvent itself ahead of the recovery. Business is changing. Will you adapt or be left behind? Get up to speed and deepen your understanding of the topics that are shaping your company's future with the Insights You Need from Harvard Business Review series. Featuring HBR's smartest thinking on fast-moving issues-blockchain, cybersecurity, AI, and more-each book provides the foundational introduction and practical case studies your organization needs to compete today and collects the best research, interviews, and analysis to get it ready for tomorrow.
    Note: Online resource; Title from title page (viewed July 28, 2020) , Mode of access: World Wide Web.
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  • 35
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    [Erscheinungsort nicht ermittelbar] : Ascent Audio | Boston, MA : Safari
    ISBN: 9781469076546
    Language: English
    Pages: 1 online resource (7119 pages)
    Edition: 1st edition
    DDC: 303.3
    Keywords: Business ; Audiobooks ; businesses (business enterprises) ; BUSINESS & ECONOMICS ; General ; Business ; Downloadable audio books ; Affaires ; Audiobooks ; Livres audio
    Abstract: Gaining power can help you influence others and bring about change. But the misuse of power, especially as a leader, can lead to mistrust, corruption, and abusive behavior. How do you strike the right balance to have the greatest positive impact? This book explains how wielding power affects your emotions and decision making and helps you avoid the traps that lead to negative consequences. With the latest psychological research and practical advice from leading experts, you'll learn how to use soft power to persuade others, fix unhealthy power dynamics in your team, use compassion to connect better with others, and remain ethical in your choices and actions. How to be human at work. HBR's Emotional Intelligence series features smart, essential commentary on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.
    Note: Online resource; Title from title page (viewed November 12, 2019) , Mode of access: World Wide Web.
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  • 36
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    [Erscheinungsort nicht ermittelbar] : Ascent Audio | Boston, MA : Safari
    ISBN: 9781469078724
    Language: English
    Pages: 1 online resource (27004 pages)
    Edition: 1st edition
    Keywords: Audiobooks
    Abstract: The one primer you need to develop your entrepreneurial skills. Whether you're imagining your new business to be the next big thing in Silicon Valley, a pivotal B2B provider, or an anchor in your local community, the Harvard Business Review Entrepreneur's Handbook is your essential resource for getting your company off the ground. Starting an independent new business is rife with both opportunity and risk. And as an entrepreneur, you're the one in charge: your actions can make or break your business. You need to know the tried-and-true fundamentals-from writing a business plan to getting your first loan. You also need to know the latest thinking on how to create an irresistible pitch deck, mitigate risk through experimentation, and develop unique opportunities through business model innovation. The Harvard Business Review Entrepreneur's Handbook addresses these challenges and more with practical advice and wisdom from Harvard Business Review's archive. Keep this comprehensive guide with you throughout your startup's life-and increase your business's odds for success.
    Note: Online resource; Title from title page (viewed December 10, 2019) , Mode of access: World Wide Web.
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  • 37
    ISBN: 9781469078601
    Language: English
    Pages: 1 online resource (25529 pages)
    Edition: 1st edition
    Keywords: Business ; Audiobooks ; businesses (business enterprises) ; Business ; Affaires
    Abstract: Reap the benefits of a diverse workforce. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you create a culture that seeks and celebrates difference. This book will inspire you to: identify and address bias; short-circuit discrimination instead of unintentionally feeding it; attract, retain, and engage talented people who represent myriad identities; ensure that everyone has equal access to growth opportunities; trade outdated policies for practices that are proven to foster inclusion; and harness employees' unique skills and perspectives to transform how your company operates.
    Note: Online resource; Title from title page (viewed December 19, 2019) , Mode of access: World Wide Web.
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  • 38
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    [Erscheinungsort nicht ermittelbar] : Ascent Audio | Boston, MA : Safari
    ISBN: 9781469076508
    Language: English
    Pages: 1 online resource (23656 pages)
    Edition: 1st edition
    DDC: 658
    Keywords: Business ; Audiobooks ; Business ; Affaires
    Abstract: Your organization's culture can feel like something that has a life of its own; it's long-standing, inherited, and seemingly impermeable-in fact, a strong culture is often an obstacle to doing new things or going in new directions. But leaders are the stewards of a company's culture and have the power to shape it. The best leaders know that organizational culture is a fundamental and powerful management tool that can drive positive outcomes. We've combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you assess the type and current state of your company's culture, communicate change, do things differently, and anticipate and address implementation challenges. This book will inspire you to: determine what type of culture you have, understand the psychology behind your company's social patterns, gather input on what needs to be fixed or initiated, communicate change, do things differently, and deal with implementation roadblocks.
    Note: Online resource; Title from title page (viewed November 12, 2019) , Mode of access: World Wide Web.
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  • 39
    ISBN: 9781469078564
    Language: English
    Pages: 1 online resource (31388 pages)
    Edition: 1st edition
    Keywords: Business ; Audiobooks ; businesses (business enterprises) ; Business ; Affaires
    Abstract: As CEO, you set the vision, the strategy, and the tone of your organization. You establish priorities, anticipate and address challenges, champion and lead change efforts, set people up for success, and manage risk. Though you may have a great senior executive team and a top-flight board, the success of your organization depends on your leadership. We've combed through hundreds of Harvard Business Review articles and selected the best ones to help you toggle between long- and short-term views, manage risk and innovation, and cultivate productive relationships with your staff and your board. This book will inspire you to: navigate the changing global business environment; customize your company's strategy to the environment you're working in; attract, engage, and retain the best talent; anticipate and address legislative and regulatory issues; sharpen your awareness of the tactical and soft skills you need to lead; adopt a founder's mindset and build new offerings, move into new markets, and create next-generation solutions; and manage and build relationships with your board-and your shareholders.
    Note: Online resource; Title from title page (viewed December 10, 2019) , Mode of access: World Wide Web.
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  • 40
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    [Erscheinungsort nicht ermittelbar] : Ascent Audio | Boston, MA : Safari
    ISBN: 9781469076522
    Language: English
    Pages: 1 online resource (18962 pages)
    Edition: 1st edition
    DDC: 658
    Keywords: Business ; Audiobooks ; businesses (business enterprises) ; BUSINESS & ECONOMICS ; General ; Business ; Downloadable audio books ; Affaires ; Audiobooks ; Livres audio
    Abstract: If you listen to nothing else on preparing for a tough economy and coming back stronger, listen to these ten articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help your company persevere through economic challenges and continue to grow even as your competitors stumble. This book will inspire you to get your company ready before a downturn strikes, learn the right lessons from previous recessions, minimize pain while cutting costs and managing risk, foster a healthy organizational culture during anxious times, and seize the opportunity to innovate and reinvent your business. This collection of articles includes "Seize Advantage in a Downturn," by David Rhodes and Daniel Stelter; "How to Survive a Recession and Thrive Afterward: A Research Roundup," by Walter Frick; "How to Bounce Back from Adversity," by Joshua D. Margolis and Paul G. Stoltz; "Rohm and Haas's Former CEO on Pulling Off a Sweet Deal in a Down Market," by Raj Gupta; "Leadership in a (Permanent) Crisis," by Ronald Heifetz, Alexander, Grashow, and Marty Linsky; "How to Be a Good Boss in a Bad Economy," by Robert I. Sutton; "Layoffs That Don't Break Your Company," by Sandra J. Sucher and Shalene Gupta; and "Getting Reorgs Right," by Stephen Heidari-Robinson and Suzanne Heywood.
    Note: Online resource; Title from title page (viewed September 10, 2019) , Mode of access: World Wide Web.
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  • 41
    ISBN: 9781469078588
    Language: English
    Pages: 1 online resource (19510 pages)
    Edition: 1st edition
    Keywords: Audiobooks
    Abstract: Machine learning and data analytics are powering a wave of groundbreaking technologies. Is your company ready? We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you understand how these technologies work together, how to adopt them, and why your strategy can't ignore them. In this book you'll learn how: data science, driven by artificial intelligence and machine learning, is yielding unprecedented business insights; blockchain has the potential to restructure the economy; drones and driverless vehicles are becoming essential tools; 3-D printing is making new business models possible; augmented reality is transforming retail and manufacturing; smart speakers are redefining the rules of marketing; and humans and machines are working together to reach new levels of productivity.
    Note: Online resource; Title from title page (viewed November 26, 2019) , Mode of access: World Wide Web.
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  • 42
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    [Erscheinungsort nicht ermittelbar] : Ascent Audio | Boston, MA : Safari
    ISBN: 9781469076485
    Language: English
    Pages: 1 online resource (26216 pages)
    Edition: 1st edition
    Keywords: Audiobooks
    Abstract: A year's worth of management wisdom, all in one place. We've reviewed the ideas, insights, and best practices from the past year of Harvard Business Review to keep you up-to-date on the most cutting-edge, influential thinking driving business today. With authors from Michael E. Porter to Katrina Lake and company examples from Alibaba to 3M, this volume brings the most current and important management conversations right to your fingertips. This book will inspire you to: ask better questions to boost your learning, persuade others, and negotiate more effectively; create workplace conditions where gender equity can thrive; boost results by allowing humans and AI to enhance one another's strengths; make better connections with your customers by giving them a glimpse inside your company; scale your agile processes from a few teams to hundreds; build a commitment to both economic and social values in your organization; and prepare your company for a rapidly aging workforce and society.
    Note: Online resource; Title from title page (viewed October 1, 2019) , Mode of access: World Wide Web.
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  • 43
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    [Erscheinungsort nicht ermittelbar] : Ascent Audio | Boston, MA : Safari
    ISBN: 9781469076447
    Language: English
    Pages: 1 online resource (10602 pages)
    Edition: 1st edition
    Keywords: Audiobooks
    Abstract: No data is completely safe. Cyberattacks on companies and individuals are on the rise and growing not only in number but also in ferocity. And while you may think your company has taken all the precautionary steps to prevent an attack, no individual, company, or country is safe. Cybersecurity can no longer be left exclusively to IT specialists. Improving and increasing data security practices and identifying suspicious activity is everyone's responsibility, from the boardroom to the break room. Cybersecurity: The Insights You Need from Harvard Business Review brings you today's most essential thinking on cybersecurity, from outlining the challenges to exploring the solutions, and provides you with the critical information you need to prepare your company for the inevitable hack. The lessons in this book will help you get everyone in your organization on the same page when it comes to protecting your most valuable assets.
    Note: Online resource; Title from title page (viewed September 17, 2019) , Mode of access: World Wide Web.
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  • 44
    ISBN: 9781469076409
    Language: English
    Pages: 1 online resource (12689 pages)
    Edition: 1st edition
    Keywords: Audiobooks
    Abstract: From making faster, better decisions to automating rote work to enabling robots to respond to emotions, AI and machine learning are already reshaping business and society. What should you and your company be doing today to ensure that you're poised for success and keeping up with your competitors in the age of AI? Artificial Intelligence: The Insights You Need from Harvard Business Review brings you today's most essential thinking on AI and explains how to launch the right initiatives at your company to capitalize on the opportunity of the machine intelligence revolution. Business is changing. Will you adapt or be left behind? Get up to speed and deepen your understanding of the topics that are shaping your company's future with the Insights You Need from Harvard Business Review series. Featuring HBR's smartest thinking on fast-moving issues-blockchain, cybersecurity, AI, and more-each book provides the foundational introduction and practical case studies your organization needs to compete today and collects the best research, interviews, and analysis to get it ready for tomorrow. You can't afford to ignore how these issues will transform the landscape of business and society. The Insights You Need series will help you grasp these critical ideas-and prepare you and your company for the future.
    Note: Online resource; Title from title page (viewed September 17, 2019) , Mode of access: World Wide Web.
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  • 45
    ISBN: 9781469076423
    Language: English
    Pages: 1 online resource (12223 pages)
    Edition: 1st edition
    DDC: 658.0557
    Keywords: Computers ; Electronic digital computers ; Audiobooks ; computers ; Electronic digital computers ; Computers ; Ordinateurs
    Abstract: Can blockchain solve your biggest business problem? While the world is transfixed by bitcoin mania, your competitors are tuning out the noise and making strategic bets on blockchain. Your rivals are effortlessly tracking every last link in their supply chains. They're making bureaucratic paper trails obsolete while keeping their customers' data safer and discovering new ways to use this next foundational technology to sustain their competitive advantage. What should you be doing with blockchain now to ensure that your business is poised for success? Blockchain: The Insights You Need from Harvard Business Review brings you today's most essential thinking on blockchain, explains how to get the right initiatives started at your company, and prepares you to seize the opportunity of the coming blockchain wave. Business is changing. Will you adapt or be left behind? Get up to speed and deepen your understanding of the topics that are shaping your company's future with the Insights You Need from Harvard Business Review series. Featuring HBR's smartest thinking on fast-moving issues-blockchain, cybersecurity, AI, and more-each book provides the foundational introduction and practical case studies your organization needs to compete today and collects the best research, interviews, and analysis to get it ready for tomorrow.
    Note: Online resource; Title from title page (viewed September 17, 2019) , Mode of access: World Wide Web.
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  • 46
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9781260128543
    Language: English
    Pages: 1 online resource (1 video file, approximately 6 hr., 40 min.)
    Edition: 1st edition
    Keywords: Electronic videos ; local ; Audiobooks
    Abstract: motivational, self-help, leadership, entrepreneurship, goals, relationships, talent, action, vision, passion, message, resilience, execution
    Note: Online resource; Title from title screen (viewed September 10, 2018)
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  • 47
    ISBN: 9781260117554
    Language: English
    Pages: 1 online resource (18691 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Based on groundbreaking research, this is an essential toolkit for leaders who want their brand to leave a lasting mark on the world.
    Note: Online resource; Title from title page (viewed March 30, 2018)
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  • 48
    ISBN: 9781260118117
    Language: English
    Pages: 1 online resource (1 video file, approximately 5 hr., 11 min.)
    Edition: 1st edition
    Keywords: Electronic videos ; local ; Audiobooks
    Abstract: HR, manage, engagement, lead, motivate, culture, business relationship, sustainable, technology, email, professional development, disconnect, human workplace, leadership, work human, start-up, CEO, entrepreneur, millennial, civility, wellness, digital, technology in the workplace
    Note: Online resource; Title from title screen (viewed September 20, 2018)
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  • 49
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9781260132335
    Language: English
    Pages: 1 online resource (1 video file, approximately 3 hr., 27 min.)
    Edition: 1st edition
    Keywords: Electronic videos ; local ; Audiobooks
    Abstract: Build a dynamic work culture that inspires employees and promotes organizational growth Evidence shows culture drives fiscal performance. It’s no secret that a toxic work culture can drive away employees and drive down profits. Creating a dynamic work culture that promotes both employee and business growth is key to ensuring an organization’s success. However, culture is a moving target and hard to get right. In Great Mondays , brand strategist Josh Levine introduces a proven formula for building and managing a workplace culture that maximizes employee engagement, performance, and retention for long-term business success. Written in a punchy, outcomes-driven style, Great Mondays reveals the six components for driving culture change in any type of organization: •Purpose: the motivating force—the North Star of an organization that both inspires and guides •Values: the powerful culture guardrails that establish behavioral expectations of employees and leaders •Behaviors: the culturally-aligned symptoms and actions of a work culture •Recognition: the ways in which organizations can more effectively reward employees •Rituals: the regular activities that create and strengthen relationships between individuals •Cues: the physical and behavioral reminders designed to reconnect everyone to the organization’s purpose and goals for the future With real-life case studies drawn from Silicon Valley heavy hitters, prominent nonprofits, major corporations, and respected universities, leaders of all levels will find expert guidance and proven strategies they can put to use to create a dynamic culture where employees thrive and business grows.
    Note: Online resource; Title from title screen (viewed December 28, 2018)
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  • 50
    ISBN: 9781260117257
    Language: English
    Pages: 1 online resource (37236 pages)
    Edition: 4th edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Investing, investments, business and money, accounting, finance, financial schemes, investment fraud, business ethnics, securities, investment strategies, business and economics, auditing, unethical businesses, protecting your investments, investment advice
    Note: Online resource; Title from title page (viewed March 28, 2018)
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  • 51
    Online Resource
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9781260129212
    Language: English
    Pages: 1 online resource (17631 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: manage, lead, culture, engagement, innovation, personnel,strategy, business growth, inspire, motivate, performance, workplace, management, leadership, staff, motivational, job performance, career
    Note: Online resource; Title from title page (viewed October 11, 2018)
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  • 52
    Online Resource
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9781260143034
    Language: English
    Pages: 1 online resource (1 video file, approximately 7 hr., 13 min.)
    Edition: 1st edition
    Keywords: Electronic videos ; local ; Audiobooks
    Abstract: business, executive, leadership, management, innovation, business strategy, business practices, best practices, success, business planning, business habits, business leader, growth, global market, corporate strategy, business model, market trends, startup, product design, product development, operations, marketing, selling, sales, global opportunity, self-starter, budget, workplace culture, manufacturing, production, distribution, change, financial plan, CEO, new technology, commerce, organizational development, personal success, entrepreneurship, disruption, work environment, business environment, business climate, competition, competitive, relearn, unlearn, breakthrough, goal setting
    Note: Online resource; Title from title screen (viewed November 27, 2018)
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  • 53
    Online Resource
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9781260134827
    Language: English
    Pages: 1 online resource (34668 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: sales, strategy, tactics, skills, management, team, close, relationship, loyalty, customer, service, retail, engage
    Note: Online resource; Title from title page (viewed June 8, 2018)
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  • 54
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9781260457506
    Language: English
    Pages: 1 online resource (44068 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: The Little Book of Common Sense Investing, The Bogleheads' Guide to Investing, INTELLIGENT ASSET ALLOCATOR, BIRTH OF PLENTY, book, guide, how to, investing, invest, investment, finance, financial, money, market, portfolio, profit, earnings, securities, stocks, capital, allocate, diversification, diversify, allocation, bull market, bear market, wall street, BBC, MSCI, S&P, Russell, FTSE, Dow Jones, Hang Seng, HIS, BSE, Nikkei, BMG, BRIC, NASDAQ, CBOT, futures, derivative, forward, futures, option, swap, valuation, constraint, asset, retirement, planning, commodities, bonds, mutual funds, exchange traded fund, ETF, value, equity, personal finance, American Stock Exchange, ASE, Bombay Stock Exchange, Euronext, Frankfurt, Hong Kong, London, New York, NYSE, Zurich, Singapore, Shanghai, Greenspan's Bubbles, The Templeton Way, How to Make Money in Stocks, The Successful Investor, Way of the Turtle, The Art of Investing and Portfolio Management, Standard & Poor's Guide to Money & Investing, Wall Street Stories, Understanding Wall Street, Standard & Poor's 500 Guide, Stocks for the Long Run, Mastering the Art of Asset Allocation, McGraw-Hill's Interest Amortization Tables, Option Volatility and Pricing, The Four Pillars of Investing, Trend Trading for a Living, Mastering the Trade, Security Analysis, Trade Your Way to Financial Freedom, The New Day Trader Advantage, The 10 Essentials of Forex Trading, Technical Analysis Demystified, Forex Shockwave Analysis, Trend Trading, The Secret Language of Financial Reports, Fibonacci Analysis, Derivative Financial Instruments, Compliance Management, ETF Strategies and Tactics, Stabilizing an Unstable Economy, John Maynard Keynes, When Markets Collide, Investing With Intelligent ETFs, Private Equity Edge, Investment Banking Explained, Basel II Implementation, Commodities Demystified, Credit Derivatives Handbook
    Note: Online resource; Title from title page (viewed December 31, 2018)
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  • 55
    Online Resource
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9781260011883
    Language: English
    Pages: 1 online resource (29188 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Mapping Innovation is a strategic guide for focusing your organization’s innovation efforts where it counts. It helps you ask the right questions, map the innovation space, and define which approach is most likely to solve the specific problems and opportunities you face. In essence, this book enables you to choose the right tools for the job and build a solid strategy based on sound principles, rather than conjecture.
    Note: Online resource; Title from title page (viewed May 23, 2017)
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  • 56
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9781259863097
    Language: English
    Pages: 1 online resource (15367 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Dealing with Meetings You Can’t Stand is the necessary antidote to one of the biggest banes and drains on business today. It will help any business professional run efficient, productive meetings every time by solving problems related to the most important issues: preparation, people, process, and time.
    Note: Online resource; Title from title page (viewed May 22, 2017)
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  • 57
    ISBN: 9781260118193
    Language: English
    Pages: 1 online resource (35740 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Business, strategy, operations management, management, lean management, operational excellence,innovation, business strategy, lean, lean practitioners, lean strategy, Lean thinking, machine that changed the world, gold mine trilogy, LEI, AME, leadership, organization, management practices, lean leadership, Toyota way, Toyota kata, TPS
    Note: Online resource; Title from title page (viewed June 23, 2017)
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  • 58
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9781259861178
    Language: English
    Pages: 1 online resource (26077 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: B2B, sales team, sales department, closing the sale, complex, sales process, relationship, prospect, lead, presentation, pitch, decision maker, stakeholders, cultivate, team selling, team sale, group sale, cross-selling, enterprise sale, effective
    Note: Online resource; Title from title page (viewed June 5, 2017)
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  • 59
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9781259860379
    Language: English
    Pages: 1 online resource (27563 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Personality matters. The actions and interactions between individuals have a huge impact on outcomes in the workplace, as in life. This impact is played out in every profession, at times with extraordinary and at times disastrous results.
    Note: Online resource; Title from title page (viewed February 20, 2017)
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  • 60
    Online Resource
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9781260026665
    Language: English
    Pages: 1 online resource (1 video file, approximately 10 hr., 51 min.)
    Edition: 1st edition
    Keywords: Electronic videos ; local ; Audiobooks
    Abstract: blockchain, blockchain assets, cryptocurrencies, digital assets, digital currency, Bitcoin, Hyperledger, investments, investors, investment advice, investment managers, financial managers, money managers, hedge fund managers, accredited and retail managers, asset classes, absolute returns, market volatility, portfolio theory, Sharpe Ratio, public company investing, investment technology, investment portfolio, investment metrics, cryptocommodities, cryptocommodity, cryptotoken
    Note: Online resource; Title from title screen (viewed October 19, 2017)
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  • 61
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9781259860652
    Language: English
    Pages: 1 online resource (24568 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: A practical guide based on a proprietary skill assessment tool—a Myers-Briggs for presenters—that provides tips and strategies that address the core element for becoming a successful presenter: YOU. The book offers practical and actionable persona-specific advice designed to help business professionals make the most impactful presentations possible. Once readers have mastered their own persona, they can explore others to experiment with and learn from, to become the strongest, most well-rounded communicators they can be—so they can razzle-dazzle any audience on any topic at any time.
    Note: Online resource; Title from title page (viewed February 17, 2017)
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  • 62
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9781260108873
    Language: English
    Pages: 1 online resource (27645 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: communication, leadership, relationship, manage, psychology, discussion, performance, review, social, meeting, presentation, speech, converse
    Note: Online resource; Title from title page (viewed July 21, 2017)
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  • 63
    Online Resource
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9781259644832
    Language: English
    Pages: 1 online resource (25611 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: The Communication Clinic addresses numerous different elements of communication, including blog posts, making successful presentations, writing effective emails, and presenting yourself professionally in the workplace, interacting via Skype, and more. Laid out into 99 quick and easy-to-digest chapters, Pachter helps readers identify and diagnose any communication problem areas, and then provides prescriptive, implementable steps to not only overcome these difficulties, but to thrive in the face of them
    Note: Online resource; Title from title page (viewed December 8, 2016)
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  • 64
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9781259643187
    Language: English
    Pages: 1 online resource (22845 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Focusing on the dynamic changes in solo and boutique consulting, Weiss builds on his classic unified model, giving guidance and step-by-step advice on how to take advantage of new global opportunities, develop brands, create and license intellectual property, avoid the pitfalls of social media, incorporate counter-intuitive methods that lead to unsolicited referrals, and succeed in continuing turbulent times
    Note: Online resource; Title from title page (viewed April 27, 2016)
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  • 65
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071835398
    Language: English
    Pages: 1 online resource (20909 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: YOU can create the next breakthrough innovation A revolution is under way. But it's not about tearing down the old guard. It's about building, it's about creating, it's about breathing life into groundbreaking new ideas. It's called the Maker Movement, and it's changing the world. Mark Hatch has been at the forefront of the Maker Movement since it began. A cofounder of TechShop--the first, largest, and most popular makerspace--Hatch has seen it all. Average people pay a small fee for access to advanced tools--everything from laser cutters and milling machines to 3D printers and AutoCAD software. All they have to bring is their creativity and some positive energy. Prototypes of new products that would have cost $100,000 in the past have been made in his shop for $1,000. The Maker Movement is where all the next great inventions and innovations are happening--and you can play a part in it. The Maker Movement Manifesto takes you deep into the movement. Hatch describes the remarkable technologies and tools now accessible to you and shares stories of how ordinary people have devised extraordinary products, giving rise to successful new business ventures. He explains how economic upheavals are paving the way for individuals to create, innovate, make a fortune--and even drive positive societal change--with nothing more than their own creativity and some hard work. It's all occurring right now, all around the world--and possibly in your own neighborhood. The creative spirit lives inside every human being. We are all makers. Whether you're a banker, lawyer, teacher, tradesman, or politician, you can play an important role in the Maker society. So fire up your imagination, read The Maker Movement Manifesto --and start creating! Praise for The Maker Movement Manifesto "It’s the same revolutionary innovation model, but now applied to one of the biggest industries in the world—manufacturing." --Chris Anderson, CEO, 3D Robotics, and former Editor-in-Chief, Wired "He (Henry Ford) probably would have started in TechShop." --Bill Ford, Executive Chairman, Ford Motor Company, and great-grandson of Henry Ford "We are heading into a new age of manufacturing . . . Hatch has a front-row seat and has written the must-follow guide to democratize this new age. This is the book I wish every American would use. It contains the keys to the future of work and joy for everyone." --Robert Scoble, Startup Liaison Officer, Rackspace “TechShop is the garage that Thomas Edison w...
    Note: Online resource; Title from title page (viewed January 1, 2014)
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  • 66
    ISBN: 9780071849906
    Language: English
    Pages: 1 online resource (26697 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: THE MUST-HAVE GUIDE TO MENTORING For managers. For entry level. For executives. For entrepreneurs. For everyone. With job mobility increasing, globalization expanding, and technology advancing, you need more than a steady job and a solid network to keep your career on track. You need mentors--to learn and to grow--whether you're just starting out, are firmly established, or at the top of your profession. Everyone has something to learn, and everyone has something to teach. Introducing Strategic Relationships at Work: The first comprehensive mentoring guide written specifically for 21st-century career building, this entrepreneurial approach to work relationships addresses the key issues of our time: Job Mobility: How to make personal connections you can transfer from job to job Globalization: What you can learn from new mentors in a larger global context Technology: How to engage with the latest advances in social media and technology Pace of Change: What you can do to keep up--with a little help from your friends Using simple tools and proven strategies, this essential guide shows you how to leverage the relationships you already have to map out a new developmental network that grows with your career. You'll learn the secrets of companies with excellent developmental cultures, including IBM, Procter & Gamble, Sodexo, and KPMG. You'll discover the most effective ways to develop new talent in your workplace through formal programs that leverage mentors, sponsors, coaches, reverse mentors, and mentoring circles. You'll learn how leaders create work cultures where both formal and informal mentoring thrive. And you'll find handy charts and checklists to assess your work, your relationships, and your career path. MENTORING FOR THE NEW MILLENNIUM Whether you plan to move in and out of the workforce, make lateral or nontraditional career moves, or simply want to learn or teach new skills, Strategic Relationships at Work will help you take control of your destiny--and build the career or company that you envision. This powerful guide helps you leverage your interpersonal skills using the most effective tools available. You'll find ready-to-use checklists and worksheets, self-assessments, refl ective exercises, graphs, charts, and other visual tools to map out your own personal network of developers inside and outside of work. This is how you build a career that grows along with you. This is Strategic Relationships at Work. "Receiving and providing m...
    Note: Online resource; Title from title page (viewed June 27, 2014)
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  • 67
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9781260120868
    Language: English
    Pages: 1 online resource (48272 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: The stock-investing classic—updated to help investors win consistently in the chaotic, post-meltdown global economy Now in its fifth edition, Stocks for the Long Run includes Siegel’s highly anticipated analysis of the sub-prime crash, the financial crisis, and resulting world-wide recession. This new edition also includes a deeper focus on international investing and emerging markets.
    Note: Online resource; Title from title page (viewed January 7, 2014)
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  • 68
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071850155
    Language: English
    Pages: 1 online resource (22816 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Inspired by the Ideas and Insight of Taxi Terry…The Best Guide to Customer Service You Will Ever Read No matter who you are, what you do, where you work, or how much money you make, you can learn a lot from a cab driver--especially when it is Taxi Terry, a successful self-starting entrepreneur who combines passion with effort and skill to create distinction in his job and in his life. Bestselling author and Hall of Fame speaker Scott McKain was so impressed by Terry's joyful approach to customer service, he incorporated the driver's inspiring personal philosophy and uplifting advice into his business speeches at corporate events--with stunning success. These are the 7 Tenets of Taxi Terry: Set high expectations--then, exceed them! Delivering what helps the customer . . . helps you. Customers are people--so, personalize the experience. Think logically--then act creatively and consistently. Make the customer the star of your show! Help your customers to come back for more. Creating joy for your customer will make your work--and life--more joyful! If you want to be more than just a job title, Taxi Terry will inspire you to be better at what you do and become the best in your field. You'll find step-by-step strategies for each of the seven tenets, with actionable solutions that can be applied to an endless range of workplace problems. Also, with a special focus on "internal customers"--the people you rely on every day within your own company--the book addresses one of the most destructive issues in business today: employee disengagement. Using the same techniques that win over customers, you can actively engage coworkers, clients, and colleagues more effectively. In other words, everybody wins. 7 Tenets of Taxi Terry is your road map to an extraordinary journey--full of wonderful encounters and mutually rewarding experiences--that will take you anywhere you want to go. PRAISE FOR 7 TENETS OF TAXI TERRY: "Scott McKain is a great storyteller and Taxi Terry delivers: it provides you what you need to know and do to provide your customers the kind of experience that will delight them and keep them coming back for more." -- Mark Sanborn, author of The Fred Factor and CEO of Sanborn and Associates "McKain clearly shows again why he is the master at teaching companies how they can out-market, out-sell, and out-service their competition." -- Dr. Tony Alessandra, author of The Platinum Rule and The NEW Art of Managing People "McKain shows you how to c...
    Note: Online resource; Title from title page (viewed July 14, 2014)
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071849425
    Language: English
    Pages: 1 online resource (22392 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: WHAT'S THE BEST WAY TO SUCCEED AT WORK? MAKE SURE YOUR BOSS SUCCEEDS FIRST. Today's typical workplace may be less formal and more inclusive than those of the past, but one thing hasn't changed: The boss is the boss. A veteran of the U.S. Army, William Smullen spent 50 years leading--and being led by--some of the toughest people in the business. Over his career, he served at every level from platoon to division--and at the highest levels in the Pentagon, as well. In business terms, that's the equivalent of running a very small business to sitting in a corporate C-Suite. Smullen's final public-service assignment was chief of staff to Secretary of State Colin L. Powell. As chief of staff, one of his main responsibilities was to ensure Secretary Powell kept his positive image and was successful in everything he did. Now, he shares the lessons he learned working in some of the world’s most demanding organizations. In Ways and Means for Managing Up, he tells you everything you need to know to effectively "manage your manager" in ways that help both you and your boss succeed and rise within your company. In 50 short yet informative chapters, Smullen shares his hard-won insight, such as: View your relationship with your boss as a partnership Think of your boss as a brand Never allow your boss to be surprised Help your boss manage risk or crisis Be a strategic asset your boss counts on Whether you're good friends with your manager or have trouble coexisting in the same office, your success depends on his or her success. This has always been true, and it will always be true. You serve yourself well when you serve your boss well. Take your career to new heights by learning and applying the Ways and Means for Managing Up. It can serve as a survival guide, a road map, or a blueprint for people at every level in an organization. PRAISE FOR WAYS AND MEANS FOR MANAGING UP: A terrific book by one of the masters of truth-telling in the American military--wise, forceful, and a must-read for anyone who has a boss. My hat is off to Bill Smullen, and yours will be too when you read what he has learned over the decades." -- BOB WOODWARD, Associate Editor, The Washington Post "Bill Smullen's unique experience as a member of the U.S. Army and as chief of staff for former Chairman of the Joint Chiefs of Staff and Secretary of State Colin Powell gives him some great lessons to pass on. I highly recommend Ways and Means for Managing Up. -- JIM BOEHEIM, Syracuse Universit...
    Note: Online resource; Title from title page (viewed April 16, 2014)
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071849852
    Language: English
    Pages: 1 online resource (21702 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: YOUR GAME PLAN FOR WINNING BUSINESS RELATIONSHIPS Just like a football game, client building requires a solid strategy executed by a series of well-designed plays. While the ultimate objective of a sports team is to put points on the board, the plays are designed to systematically get the team into scoring position. The score itself--a touchdown, a goal, a home run--is the closing play. But you can't get there without great opening plays. In the world of business development and sales, getting into scoring position means being in the room with decision makers and influencers--and that's what The Opening Playbook helps you to do. Business development guru Andrew Dietz takes you step-by-step through the process of getting yourself into the ideal position to sell your services, whether you're a one-person operation or work for a major firm. Taking on the role of your coach, Dietz shows you "game footage" of Sam Wentworth, a law firm associate on the cusp of becoming a partner. But first he has to prove himself on the field of play by demonstrating his business development abilities. Meanwhile, the play clock is getting close to zero . . . Throughout The Opening Playbook, Dietz stops the film at critical points, showing you where Sam succeeds and where he trips up. He provides the powerful opening-drive plays (best practices for establishing authentic business relationships), analyzes the defense (obstacles in the way of the success), and suggests audibles (on-the-spot tactical modifications to answer unplanned-for challenges). The team with the best plan usually wins the day. Put yourself several steps ahead of the competition and develop winning business relationships with The Opening Playbook. PRAISE FOR THE OPENING PLAYBOOK: "Dietz outlines both the behavioral pitfalls to avoid and the disciplines to embrace on one's path to truly connecting with clients. Truly honest instruction from the Lombardi of business development coaches." -- James H. Gilmore, coauthor, The Experience Economy and Authenticity "Andrew Dietz inspires you to create great conversations with your prospects so that you become a valuable, trusted advisor. If you want long-term relationships with your clients, this is the book for you." -- Shawn Kent Hayashi, author of Conversations that Get Results and Inspire Collaboration "If you want to have your clients for life, you must read The Opening Playbook! A great storyteller, Andrew Dietz provides invaluable insights on how to b...
    Note: Online resource; Title from title page (viewed May 19, 2014)
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    ISBN: 9780071850223
    Language: English
    Pages: 1 online resource (29701 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: The Only Innovation Guide You Will Ever Need--from the Award-Winning Minds at Mayo Clinic A lot of businesspeople talk about innovation, but few companies have achieved the level of truly transformative innovation as brilliantly--or as famously--as the legendary Mayo Clinic. Introducing Think Big, Start Small, Move Fast, the first innovation guide based on the proven, decade-long program that’s made Mayo Clinic one of the most respected and successful organizations in the world. This essential must-have guide shows you how to: Inspire and ignite trailblazing innovation in your workplace Design a new business model that’s creative, collaborative, and sustainable Apply the traditional scientific method to the latest innovations in "design thinking" Build a customized toolkit of the best practices, project portfolios, and strategies Increase your innovation capacity--and watch how quickly you succeed These field-tested techniques grew out of the health care industry but are designed to work with any complex organization. Written by three Mayo Clinic Center for Innovation insiders--Dr. Nicholas LaRusso, Barbara Spurrier, and Dr. Gianrico Farrugia--the book offers a wealth of transformative ideas and strategies. The concise, easy-to-implement methods can help jump-start your employees' creative potential, involve them in the collaborative process, and pave the way to the future of sustainable innovation. You get step-by-step advice on building leadership teams, accelerator platforms for speeding up results, and fascinating case studies of innovation in action from the files of the Mayo Clinic Center for Innovation. In today's fast-moving world, it's innovation that drives success. This book gives you the keys. ADVANCE PRAISE FOR THINK BIG, START SMALL, MOVE FAST: "Truly great organizations do not just achieve great results; they are also relentless in the pursuit of continual improvement. This book offers both methods and motivation to leaders in any industry who understand that the pursuit of excellence is never-ending." -- Donald Berwick, M.D., MPP, President Emeritus and Senior Fellow, Institute for Healthcare Improvement "Do you want your organization to deliver a shockingly better customer experience? Here is Mayo's method that transformed the patient experience by making innovation systemic, the human side of innovation." -- Scott Cook, Cofounder and Chairman of the Executive Committee, Intuit "A powerful set of actionable, yet importantl...
    Note: Online resource; Title from title page (viewed September 17, 2014)
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071849890
    Language: English
    Pages: 1 online resource (28237 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Most technology startups never make it to the funding stage, and only a small percentage of those that are venture-backed generate a positive return for their investors. An even smaller number of startup founders enjoy a truly prosperous exit. Bernd Schoner cofounded his tech startup during the dot-com bust, navigated it through market crises and internal turmoil, brought it through the global financial meltdown intact, and eventually sold it to a multibillion-dollar, multinational public technology company. In The Tech Entrepreneur's Survival Guide, Bernd shares what he learned and what he wished he knew at the time. He explains the major phases in a technology company's life cycle, helping entrepreneurs avoid common pitfalls and survive crises when they strike. He guides readers from the initial bootstrapping process through venture-capital financing and provides valuable advice on how to sell a technology company profitably--even in a challenging economic environment. Every chapter presents solutions to realworld issues that could otherwise have fatal consequences for a tech venture. Aspiring tech entrepreneurs will learn to: Set up shop: build the team, assemble necessary startup assets (including technology and intellectual property), get legal and financial affairs in order Secure capital: ask for money, nail the term sheet, ask for more money Get out: know when to sell, who to sell to, and how to make it a happy exit for all stakeholders, including the employees Written with deep insight, refreshing candor, and a dash of humor, this comprehensive guide to the often harsh realities of startup life is indispensable for entrepreneurs at any stage. PRAISE FOR THE TECH ENTREPRENEUR'S SURVIVAL GUIDE: "A genuine narrative from the field, with battle scars and self-reflection. Reading this book will help you avoid many pitfalls." -- Nicholas Negroponte, professor at the Massachusetts Institute of Technology Media Lab "There's a lot of great insights and practical advice for the entrepreneur in this book, stuff you normally won't read or hear unless you buy some hard-bitten company founder a few drinks. If you are launching a technology startup, reading this book is the thing you should do first." -- Mark Roberti, founder and editor in chief of RFID Journal "I wish I had read Bernd's book when we founded The Echo Nest. Bernd touches on all the major issues in the initial formation stages of a tech company and many of the problems that come up ...
    Note: Online resource; Title from title page (viewed May 28, 2014)
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  • 73
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071845540
    Language: English
    Pages: 1 online resource (24217 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: BUILD YOUR COMPANY INTO A GLOBAL GIANT--THE LENOVO WAY A powerful book that shows the step-by-step evolution of a new kind of global technology powerhouse, The Lenovo Way is indispensable reading for leaders and managers who deal with strategy, innovation, branding, and HR at any kind of company. It also tells the remarkable story of how two women from very different backgrounds rose to become leaders in Lenovo's journey to the top. The Lenovo Way shows business leaders how to gain market share and develop new business models. The strategies driving Lenovo’s ascent to the leading position in the PC industry have been in motion for years, and this book shows how Lenovo, with roots in both East and West, did it. Based on unprecedented access to former and present CEOs and other top managers, The Lenovo Way tells the fascinating story of the rise of this remarkable global brand. It also provides invaluable business lessons for how to use Lenovo’s success strategies to advance your own company's success. Building for a decade on its history-making acquisition of IBM's PC business in 2005, today Lenovo is #1 in global PC sales, and it is rapidly gaining in sales of tablets and smartphones. Lenovo is challenging the world's biggest and most powerful brands through innovations and new acquisitions to become an even bigger force in smartphones, servers, and cloud computing, and its CEO has been listed as one of the best in the world. Using the story of Lenovo as a case study illustrating best global practices, The Lenovo Way explains how to: Gain market share by protecting core strengths while seizing new opportunities Create a diverse and effective culture that transcends all borders Lead your company successfully through the chaos of change Make innovation part of your organizational DNA Providing key insights into the topics most critical to leaders of global businesses, the authors explore all the major turning points: from building an iconic brand to streamlining supply chains, while making the transition from a core business of PCs to a new business model. In order to excel in today's marketplace, managers need to create a blueprint for a whole new level of globalization. You must position your company to continue doing what it does best, yet be poised not just to navigate but also to capitalize on change and take advantage of turmoil. Look to the company that has been able to turn a diverse workforce into a global business phenomenon. This i...
    Note: Online resource; Title from title page (viewed August 18, 2014)
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  • 74
    ISBN: 9780071849821
    Language: English
    Pages: 1 online resource (28523 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: MASTER THE 4 KEY TENETS OF LEADERSHIP--AND CREATE A "RIPPLE EFFECT" OF POSITIVE CHANGE. A CRASH COURSE IN LEADERSHIP THAT REALLY MAKES A DIFFERENCE Whether you're a manager, executive, or CEO, leadership matters. Whether you're running a large global firm or a small project team, it's the way you communicate and connect to other people that can make or break your success. The secret, according to Roxi Bahar Hewertson, is to make those connections count--to leverage your skills and play on your strengths--to lead like it matters…because it does. A virtual crash course in leadership, Lead Like It Matters…Because It Does combines three decades of experience and research with Hewertson's revolutionary work at Cornell to create the definitive workbook. Learn how to: Assess your leadership style and skill set--and make adjustments Create constructive dialogues including "managing up" and delegation Cut wasteful meetings out of your life and lead productive ones Address common interpersonal conflicts, quickly and gracefully Increase productivity, team effectiveness, and accountability Lead change initiatives that aren't dead on arrival, but ready for takeoff As an executive coach, Hewertson knows how to pinpoint the problems, pressures, and pain points that plague managers at every level--and shows you how to fix them. You'll discover the "ripple effect" that negative leadership choices can have throughout an organization--and how to make positive ripples with clear intent and powerful impact. You'll find a wealth of practical, user-ready tips for handling conflicts, reducing turnover, making confident decisions, and instituting changes in the workplace. This book is packed with handy charts, helpful questionnaires, step-by-step checklists, and other must-haves--it's your own personal toolbox of field-tested techniques, right at your fingertips. Take charge of your future. Build the best team you can. Make changes that count. Lead Like It Matters…Because It Does. PRAISE FOR LEAD LIKE IT MATTERS...BECAUSE IT DOES: “Just when you think there is little new to say about leadership, Roxi Hewertson has created this ground breaking work. I’ve never seen anything like it. The conceptual framework is powerful, practical and personal. It introduces an innovative, step-by-step, developmental approach providing the reader not just insightful understanding about how to lead, but a sequence of exercises applying each new concept. It reflects a lifetime of lea...
    Note: Online resource; Title from title page (viewed October 13, 2014)
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  • 75
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071849913
    Language: English
    Pages: 1 online resource (31524 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Learn how to manage, lead, and succeed . . . the Samsung way. Based on ten years of research and interviews with 80 top executives, the award-winning The Samsung Way is the first definitive guide to the groundbreaking management principles that transformed a lagging electronics company into one of the most successful brands in the world. Combining professional insights from Samsung insiders with practical applications for managers, executives, and CEOs, this powerhouse of a book shows you how to: Speed up decision making and execution, on a bigger scale. Create a convergence synergy among diversified businesses, while staying competitive in core businesses. Mix and match Western and Eastern management styles. Also known as “The Three Paradoxes of Samsung Management,” these seemingly contradictory goals are the keys behind Chairman Lee Kun-Hee’s now-famous New Management Initiative—the business plan that drove Samsung to become the number-one leader in mobile phones, televisions, semiconductors, and other electronics. A revolutionary—and time-tested—approach to innovation, Samsung’s management principles will help you find the perfect balance of styles by combining the best of all worlds. This ingenious step-by-step guide shows you how to implement Samsung’s proven techniques for grafting American business practices onto a Japanese system, thus keeping costs low and bringing about differentiation. You’ll learn how to achieve both economies of scale and speed in this era of a hypercompetitive world. Best of all, you’ll drive new ideas and innovations at every level of your company while building on your greatest strengths and successes. That’s The Samsung Way. Praise for The Samsung Way “To remain competitive in today’s global marketplace, GE must benchmark itself against the best run companies in the world. Samsung is one of these companies. This insightful book outlines Samsung’s formula for success and is an important read for any executive or leader who wishes to implement a similar plan in their own organization.” —Jeff Immelt, Chairman and CEO of GE “If I were to be asked about how Samsung Electronics became successful, I would confidently recommend The Samsung Way in lieu of a response. As CEO of Samsung Electronics, I am still amazed by the insightful analyses and explanations given here. This book led me to reconsider the direction of Samsung’s future strategy.” —Oh-Hyun Kwon, Vice-Chairman and CEO of Samsung Electronics “A firsthand ...
    Note: Online resource; Title from title page (viewed August 14, 2014)
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  • 76
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071835527
    Language: English
    Pages: 1 online resource (25470 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Stay relevant, stay connected, STAY AHEAD OF THE GAME. When it comes to getting ahead today, your talent and experience matter. The problem is, someone else going for the promotion or business opportunity has a résumé that’s as good as, if not better than, yours. If you want to get ahead, you have to be different. You have to stand out from the crowd. You have to get decision makers to talk about you. No one understands what it takes to succeed in today’s business landscape better than D. A. (Debra) Benton. A globally recognized consultant, Benton has spent more than 20 years helping business professionals like you perform better and achieve more. In The CEO Difference , Benton gives you the insight and tools to make subtle changes in your presentation, attitude, and leadership style that will dramatically increase your leadership effectiveness—and, consequently, help you enjoy work and life. Learn how to differentiate yourself with tangible steps to get where you want to go: Authentically and effectively differentiate yourself in appropriate ways Inspire teams and organizations to be more productive and prosperous Understand yourself, change your mindset, and present yourself in a way that people are receptive to Create, manage, and mentor successful individuals and teams Remain intellectually curious while making meaningful contributions to your organization Competition for the top spot has never been fiercer. “Today, you have to exceed in a group of ‘exceeders,’” Benton writes. But it’s not all about improving your job performance. You are already knowledgeable, competent, and hard-working. It’s about doing typical things in atypical ways. It’s about doing things that add organizational value—without being asked. It’s about having what your competitors don’t: The CEO Difference. Praise for The CEO Difference “In our competitive world, finding a way to differentiate oneself is a key to success. Benton profiles a range of tried-and-true differentiators that can make all the difference.” —Jim Goldman, President and CEO, Godiva Chocolatier “After reading this book, you’ll understand why D. A. Benton is ranked one of the world’s Top 10 CEO coaches. She provides a succinct, real-world summary of what it takes for senior executives to differentiate themselves in an ever more competitive world.” —Daryl Brewster , CEO, CECP (Committee for Encouraging Corporate Philanthropy); former CEO, Krispy Kreme; and former President, Nabisco “Benton does it aga...
    Note: Online resource; Title from title page (viewed January 29, 2014)
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  • 77
    ISBN: 9780071841849
    Language: English
    Pages: 1 online resource (24544 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Why a return to sound money is our only hope for a true recovery and a healthy global economy Few topics are as misunderstood today as the subject of money. Since the U.S. abandoned a gold-linked dollar more than four decades ago, the world's governments have slid into a dangerous ignorance of the fundamental monetary principles that guided the world's most successful economies for centuries. Today's wrong-headed monetary policies are now setting the stage for a new global economic and social catastrophe that could rival the recent financial crisis and even the horrors of the 1930s. Coauthored by Steve Forbes, one of the world’s leading experts on finance, Money shows you why that doesn’t need to happen—and how to prevent it. After hearing this entertaining and hugely well-informed audiobook, you will know more about money than most people in the highest government positions today. Money explains why a return to sound money is absolutely essential if the U.S. and other nations are ever to overcome today's problems. Stable money, Steve Forbes and Elizabeth Ames argue, is the only way to a true recovery, and a stable and prosperous economy. Today's system of fluctuating "fiat" money, in which governments manipulate the value of the dollar and other currencies, has been responsible for the biggest economic failures of recent decades, including the 2008 financial crisis, from whose effects we continue to suffer. The Obama/Bernanke/Yellen Federal Reserve and its unstable dollar policies are accelerating our course toward disaster, the authors show, in numerous convincing examples. In Money, Forbes and Ames answer these crucial questions: • What is the difference between money and value? What is real wealth? • How does sound money contribute to a well-functioning society? • How have our money policy errors led to the current problems in global financial markets? • What can we do now to reestablish the strength of the dollar and other currencies? The authors argue that the most effective way to return to a sound money policy and a healthy economy is to put the dollar back on a gold standard, and they outline the several different forms a gold standard could take. They also share invaluable suggestions for how to preserve our wealth and where to invest our money. Money is essential listening for anyone interested in this crucially important subject.
    Note: Online resource; Title from title page (viewed September 16, 2014)
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071838429
    Language: English
    Pages: 1 online resource (32235 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Communicate like a LEADER Research proves that the greatest impact speakers have in any conversation comes not only from the words they say but from the sound of their voices. In other words, it is not just the message but the messenger that matters. No one has a better grasp of this fact--and how to leverage it to your benefit--than Arthur Samuel Joseph, one of the world's leading communication strategists and the creator of the Vocal Awareness Method. Joseph's client list is a who's who of world-famous celebrities--including Sean Connery, Angelina Jolie, Pierce Brosnan, Earvin "Magic" Johnson, Emmitt Smith, and Arnold Schwarzenegger. He has trained broadcasters and executives at the NFL Network, NBA, MLB, ESPN, Fox, and NBC, as well as business leaders at Deloitte, Ernst & Young, Disney, Toyota, Ritz-Carlton, and the Federal Reserve Bank, among others. In Vocal Leadership , Joseph shares all his secrets to Communication Mastery with you. Vocal Leadership provides proven techniques and daily exercises to help you develop a commanding voice and presence, and improve vocal quality, mental acuity, body language, and self-esteem to dramatically increase your influence. Joseph takes you step-by-step through the process of becoming an effective and powerful speaker by providing insight into: Breathing techniques Vocal warm-ups Vocal projection Appropriate tempo Body language Verbal and nonverbal expression Effective storytelling You'll learn how to be in mastery in every conversation, public address, and personal encounter--and how to be tactical and strategic when necessary, earnest and caring when appropriate, and, above all, authentic in every communication. Whether you're delivering a sales presentation to a group of five or giving a shareholders speech to an audience of hundreds, the way you communicate is the difference between success and failure as a leader. "When we own our Voice, we own our power," Joseph writes. Vocal Leadership gives you the tools to discover your unique voice and use it strategically to empower yourself and others to success. PRAISE FOR VOCAL LEADERSHIP : "The Vocal Awareness Method is a powerful tool that will ensure your voice as a leader, innovator, or captain of industry is resounding." -- HERVE HUMLER, President and COO, Ritz-Carlton Hotel Company "There are numerous books on what to say and how to speak, but only gifted teacher Arthur Joseph can teach us how to connect with others through the extra dimension of o...
    Note: Online resource; Title from title page (viewed September 17, 2013)
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  • 79
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071835381
    Language: English
    Pages: 1 online resource (26036 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Transform . . . or Be Left Behind Create unprecedented business value with social technologies Chief Strategy Officer at Jive Software, Christopher Morace was one of the first people to arrive at the intersection of social technology and business strategy. He has overseen more than 800 deployments of social technology in major corporations. A true pioneer of what is arguably the most important development in business today, Morace knows better than anyone how social technology is changing the way businesses operate and how successful companies are leveraging it to their advantage. Now, in this groundbreaking guide, Morace reveals all his secrets. He walks you through best practices for developing a winning business strategy that places heavy focus on collaboration, open communication, and wide networks of connections--absolute necessities for success in business today. Morace outlines the strategic steps every leader must take in order to compete in today's constantly shifting business landscape: Learn about the newest social and related technologies (such as mobile, the cloud, and big data) and the capabilities they offer. Enact the behavioral changes within your company that will enable these capabilities to be incorporated into day-to-day operations. Determine your starting point, choose a platform, launch a social business solution, and measure your progress. Transform is packed with firsthand accounts of companies that have taken these very steps to drive positive change, increase profits, and experience measurable growth. Morace gives you an inside look at how Chubb Insurance, McAfee, EMC, T-Mobile, Bupa, SolarWinds, UBS, Alcatel-Lucent, Genentech, and others have applied his methods. He also offers valuable commentary from industry professionals such as Marc Andreessen and academics from Stanford’s Graduate School of Business and Dartmouth's Tuck School of Business. Technology is advancing at an exponential pace, and it's changing the way the world does business. You can keep doing things the way you've done them. Or you can Transform . The right choice is obvious--and simpler to implement than you might think. PRAISE FOR TRANSFORM "The tools and frameworks that Chris Morace describes in Transform are vital for companies looking to win in today’s competitive market." -- Aaron Levie, Cofounder and CEO, Box "This is a must-read book for any customer seeking to improve how work gets done, the customer experience, and the innovation cycle."...
    Note: Online resource; Title from title page (viewed September 24, 2013)
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  • 80
    ISBN: 9780071839211
    Language: English
    Pages: 1 online resource (20780 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: A BOLD NEW VISION FOR THE FUTURE OF BUSINESS, FROM THE BESTSELLING AUTHOR OF THE DREAM SOCIETY THIS IS A BOOK ABOUT THE FUTURE. Your future. Our future. The future of companies, the marketplace, and society. According to futurists Rolf Jensen and Mika Aaltonen, we are currently "between dreams." We've managed to achieve many of our material goals, only to face ever-growing global competition in an ever-slowing economy. Here's the good news: With the rise of social media and online resources, consumers are growing more powerful. Individuals are exploring more options. And smart businesses are discovering more ways to appeal to this powerful new community. Welcome to The Renaissance Society . A world-class network of ordinary people who are changing the way companies and communities interact, they are the future--and they are us. This forward- thinking book guides you through tomorrow's hottest trends to help you: Make an emotional connection to your customers Create a value-driven company that engages your employees Adjust your business strategy for a flatter, global marketplace Reward individual expression and spark a tribal spirit Identify future trends to build long-term success Jensen and Aaltonen's razor-sharp predictions offer a much-needed headsup--and a major head-start--for your future success. You'll explore revolutionary ways in which the individual's role will shift from consumer to creator--much like it did during the European Renaissance. You'll find out why learning will become the world's largest industry and how services will become the twenty-first century's biggest growth market. You'll see a powerful shift in the concept of ownership, the role of employees within a company, and the role of companies in society. Most important, you'll be able to turn these fascinating predictions into real-world opportunities for decades to come. In The Renaissance Society , everybody matters. Each and every one of us has the power to reshape the future of our companies. To reignite the passion of our communities. And to restore our faith in ourselves, our dreams, and our limitless potential for growth. PRAISE FOR THE RENAISSANCE SOCIETY "Jensen and Aaltonen have created a captivating portrait of tomorrow, one that inspires us to think of alternatives. Decision makers in all fields will find that this book provides powerful reasons to question their grasp of the present." -- Riel Miller, Foresight Director, UNESCO "Mika and Rolf inspire our t...
    Note: Online resource; Title from title page (viewed April 9, 2013)
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  • 81
    ISBN: 9780071837224
    Language: English
    Pages: 1 online resource (22489 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: In this UPDATED SECOND EDITION (first edition titled " Crucial Confrontations "), you'll learn how to hold anyone accountable, master performance discussions, and get results. Behind the problems that routinely plague our organizations and families, you'll find individuals who are either unwilling or unable to deal with broken promises. Colleagues break a rule, coworkers miss a deadline, friends fail to live up to commitments (or just plain behave badly), and nobody says a word. Nobody holds anyone accountable. With repeated infractions, individuals become increasingly upset until they finally do speak their minds, but they do so poorly--often creating whole new sets of problems. Research proves that mishandled disappointments aren't just morale killers, they're institution killers--diminishing organizational performance by 20 to 50 percent and accounting for up to 90 percent of all divorces. Everyone knows how to run for cover, or, if sufficiently provoked, step up to problems in a way that causes a real ruckus. Crucial Accountability teaches you how to deal with violated expectations in a way that solves the problem at hand without harming the relationship--and, in fact, even strengthens it. Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently.
    Note: Online resource; Title from title page (viewed May 24, 2013)
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071833295
    Language: English
    Pages: 1 online resource (24451 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: This is the future. Join the revolution. Transform your organization the Cleveland Clinic way. "One of the best healthcare systems in the world." President Barack Obama American healthcare is in crisis. It doesn't have to be. The Cleveland Clinic Way is a blueprint for fixing what's wrong with healthcare—and is a must-read for every leader seeking to transform his or her organization. There's a revolution going on right now. On the frontiers of medicine, some doctors have developed an approach for treating people that is more effective, more humane, and more affordable. It's an approach to healthcare that has captured the attention of the media and business elite--and the President of the United States. It's all happening at Cleveland Clinic, one of the most innovative, forward-looking medical institutions in the nation. In this groundbreaking book, the man who leads this global organization, Toby Cosgrove, MD, reveals how the Clinic works so well and argues persuasively for why it should be the model for the nation. He details how Cleveland Clinic focuses on the eight key trends that are shaping the future of medicine. Readers will learn: Why group practices provide not only better--but cheaper--care Why collaborative medicine is more effective How big data can be harnessed to improve the quality of care and lower costs How cooperative practices can be the wellspring of innovation Why empathy is crucial to better patient outcomes Why wellness of both mind and body depends on healthcare, not sickcare How care is best provided in different settings for greater comfort and value How tailor-made care treats a person instead of a disease At its core is Cleveland Clinic's emphasis on patient care and patient experience. A refreshingly positive and practical vision of healthcare, The Cleveland Clinic Way is essential reading for healthcare and business executives, medical professionals, industry analysts, and policymakers. It gives leaders lessons they can apply to their own organizations to achieve results and empowers average Americans to make more informed healthcare decisions. PRAISE FOR THE CLEVELAND CLINIC WAY "A brilliant doctor and leader lays out practical and thought-provoking prescriptions for America's healthcare future. A must-read." -- Jack Welch, former Chairman and CEO of General Electric Company " The Cleveland Clinic Way is what the healthcare system in this country needs: honesty about the challenges, optimism about our ability to...
    Note: Online resource; Title from title page (viewed December 17, 2013)
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  • 83
    ISBN: 9780071836838
    Language: English
    Pages: 1 online resource (17112 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: You're constantly challenged to grow your business, increase productivity, and improve quality--all while reducing or keeping budgets flat. So what's a managerto do. You've streamlined processes. You've restructured. You’ve sought customer and employee feedback. You've tried everything. Now, try something that works. Profit from the Positive is a practical, groundbreaking guide for business leaders, managers, executive coaches, and human resource professionals. Whether you lead three employees or 3,000, this book shows you how to increase productivity, collaboration, and profitability using the simple yet powerful tools from the new field of Positive Psychology. Featuring case studies of some of the most forward-thinking and successful companies today--Google, Zappos, and Amazon, to name a few-- Profit from the Positive provides over two dozen evidence-based tools you can apply immediately. Learn how to: Set habits, not just goals Recognize the Achoo! effect Stop asking the wrong questions Hire for what's not on the resume Turn strengths into a team sport Preview, don't just review, performance The best part--These strategies don't cost a dime to implement! Trained by Dr. Martin Seligman, known as the father of Positive Psychology, Margaret Greenberg and Senia Maymin translate the scientific research and make it accessible to the business world. PRAISE FOR PROFIT FROM THE POSITIVE : "Put it on your nightstand, bring it on the plane with you--however you do it--read this book. Profit from the Positive gives actionable steps for managers' biggest burning questions. As a twenty-first-century leader, you cannot do without it." -- Marshall Goldsmith, New York Times bestselling author of MOJO and What Got You Here Won't Get You There " Profit from the Positive gives the busy executive ways to improve performance immediately--in some cases by up to 50 percent--without restructuring the organization or bringing in any consultants. Finally, a leadership book that bridges the chasm between what science knows and what business needs!" -- Chip Conley, founder of Joie de Vivre Hotels and New York Times bestselling author of PEAK and Emotional Equations " Profit from the Positive is a thought-provoking and practical guide . . . an invaluable resource for anyone seeking to be an exceptional manager and contributor at work." -- Gretchen Rubin, New York Times bestselling author of The Happiness Project "Greenberg and Maymin--pioneers in the application of Posi...
    Note: Online resource; Title from title page (viewed July 9, 2013)
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  • 84
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071845007
    Language: English
    Pages: 1 online resource (19571 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Proven Methods for Stock Market SUCCESS! "Amy's book is a treasure trove of success stories you should read carefully - each of these investors share what could help you find the top 2% of great stocks." —William J. O'Neil, Chairman & Founder of Investor's Business Daily and author of How to Make Money in Stocks "All you need are one or two great stock in a year and you can achieve some outstanding results." —David Ryan, three-time U.S. Investing Champion Millions of investors around the world have used William O'Neil's bestseller How to Make Money in Stocks as their guide to profiting in the stock market. Now, the most successful investors explain exactly how they have used O'Neil's CAN SLIM method to generate outsized returns. Packed with tips, strategies, lessons, and do's and don'ts, How to Make Money in Stocks Success Stories gives first-hand accounts explaining the ins and outs of applying CAN SLIM in real situations, in the real market. Learn how one woman, with no financial background at all, used the CAN SLIM method to get back on her feet after losing her husband and then shortly after, losing her job; she now invests full time and travels the world. She and many other regular people who have made huge gains with O’Neil’s investing method give their first-hand insights that can help anyone who reads this book. "Anyone can become a successful investor," writes Amy Smith. "The success stories in this book will inspire you and show you how to find the market's biggest winners." Whether you're just starting out or have been in the market for years, this hands-on companion to the classic stock investing guide gives you the keys to beating the market on a consistent basis.
    Note: Online resource; Title from title page (viewed January 8, 2013)
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071833233
    Language: English
    Pages: 1 online resource (29712 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Create products and services your consumers can't pass up--without the high cost of development Success is all about connections. Debra Kaye explodes conventional thinking about innovation and provides an approach that anyone or any business can use to expose the crucial links among observations, experiences, facts, and feelings that on the surface do not seem related--but are--to uncover fresh, brilliant insights. In Red Thread Thinking , Kaye shows you how to weave originality from disparate information and turn it into a product or service that can shake up the marketplace--and your business. What sets Red Thread Thinking apart from other books is that it reveals exactly how to identify and understand hidden cultural codes and shifts in consumer perceptions that speak to emerging and existing markets and, as a result, catapult fresh products to iconic status. A mold-breaking system, Red Thread Thinking sharpens your innovation skills and can assist in problem solving, whether preparing a talk, pitching a project to your colleagues and boss, managing staff in a more productive way, or taking business to a new level. Learn the ways of Red Thread Thinking : Red Thread One: "Innovation--It's All in Your Head"--We can fire up our brains to become better at observing and interpreting what we see around us Red Thread Two: "Everything Old is New"--Take a fresh look at the past to gain remarkable advantage Red Thread Three: "People: The Strangest Animals in the Zoo"--Know what makes your market tick, and you'll know what makes them spend Red Thread Four: "What You See Is What You Get"--Learn how to create an entirely new and accessible "language" to make your product stand out and be universally understood Red Thread Five: "The Force of Passion"--Persevere, review, and refine your ideas without compromising your integrity or core beliefs. Red Thread Thinking teaches you to activate your own knowledge and resources to make better connections, have more and superior insights, and apply history as a valuable source for future-leaning innovation. Praise for Red Thread Thinking " Red Thread Thinking weaves a marvelous tapestry of insight and wisdom. A must read for entrepreneurs hoping to take their ideas from fuzzy to firm." -- Susan Cain, New York Times bestselling author of Quiet: The Power of Introverts in a World That Can't Stop Talking " Red Thread Thinking provides a deliberate system to create a 'revolution in your mind'--the first order of busin...
    Note: Online resource; Title from title page (viewed February 2, 2013)
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071837231
    Language: English
    Pages: 1 online resource (29430 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: CHANGE YOUR COMPANY. CHANGE THE LIVES OF OTHERS. CHANGE THE WORLD. An INFLUENCER leads change. An INFLUENCER replaces bad behaviors with powerful new skills. An INFLUENCER makes things happen. This is what it takes to be an INFLUENCER. Whether you're a CEO, a parent, or merely a person who wants to make a difference, you probably wish you had more influence with the people in your life. But most of us stop trying to make change happen because we believe it is too difficult, if not impossible. We learn to cope rather than learning to influence. From the bestselling authors who taught the world how to have Crucial Conversations comes the new edition of Influencer , a thought-provoking book that combines the remarkable insights of behavioral scientists and business leaders with the astonishing stories of high-powered influencers from all walks of life. You'll be taught each and every step of the influence process--including robust strategies for making change inevitable in your personal life, your business, and your world. You'll learn how to: Identify high-leverage behaviors that lead to rapid and profound change Apply strategies for changing both thoughts and actions Marshal six sources of influence to make change inevitable Influencer takes you on a fascinating journey from San Francisco to Thailand to South Africa, where you'll see how seemingly "insignificant" people are making incredibly significant improvements in solving problems others would think impossible. You'll learn how savvy folks make change not only achievable and sustainable, but inevitable. You'll discover breakthrough ways of changing the key behaviors that lead to greater safety, productivity, quality, and customer service. No matter who you are or what you do, you'll never learn a more valuable or important set of principles and skills. Once you tap into the power of influence, you can reach out and help others work smarter, grow faster, live, look, and feel better--and even save lives. The sky is the limit . . . for an Influencer . PRAISE FOR INFLUENCER : "AN INSTANT CLASSIC! Whether you're leading change or changing your life, this book delivers." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People "Ideas can change the world—but only when coupled with influence--the ability to change hearts, minds, and behavior. This book provides a practical approach to lead change and empower us all to make a difference." -- Muhammad Yunus, Nobel Peace Prize Winner "...
    Note: Online resource; Title from title page (viewed April 23, 2013)
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  • 87
    ISBN: 9780071833288
    Language: English
    Pages: 1 online resource (22382 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: What's your most valuable corporate asset? BUSINESS RELATIONSHIPS “ Five Keys to Powerful Business Relationships goes beyond the usual bonhomie, grip-and-grin, back slapping . . . dimension of business relationships. This book outlines a fresh, more systematic perspective to an area usually thought of as the ‘soft’ side of business.” —From the Foreword by Bradley J. Mitchell, former Chief Commercial Officer, AccuWeather Whatever business you’re in, success often depends on relationships—whether the relationship is between two team members, among several divisions of a corporation, or when it spans a large network of suppliers and customers. For almost three decades Sallie Sherman, Joseph Sperry and, more recently, Steve Vucelich have been helping companies increase revenues, reduce costs, and lower risk by helping firms optimize their B2B relationships. Five Keys to Powerful Business Relationships is a game-changing guide that will help you leverage every critical relationship in your organization for greater success. The authors combine their knowledge and experience to show you how to get maximum value from virtually every relationship—both internal and external. You’ll learn how to spot those relationships that are not generating their full power—and turn them into drivers of profit and growth. You’ll discover new ways to eliminate barriers to performance and boost the energy of individuals, teams, groups, and your organization as a whole. And you’ll find out how to improve personal and managerial development by using Five Keys to Powerful Business Relationships : Key #1: Connect first, then focus on task Key #2: Learn by walking in another’s shoes Key #3: Whether people trust you is often up to you Key #4: Share information to increase your personal power Key #5: Manage yourself before you manage others The authors present proven best practices that individuals and firms can use to form more empowering relationships. They show you how to identify and remove barriers to relationships in your company, whether they are caused by culture, infrastructure, or self-awareness gaps. If you want to be more productive, effective, and influential, you have to begin thinking in terms of relationships. Globalization, quality movements, increasing numbers of M&A and strategic partnerships, and the rise of social media have made relationships the new business imperative. Your company’s most valuable asset may be dormant. Learn how to tap into it and extra...
    Note: Online resource; Title from title page (viewed October 29, 2013)
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071839242
    Language: English
    Pages: 1 online resource (21443 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: With a Foreword by Jim Cora, former Chairman of Disneyland International "A leadership blueprint, applicable in any organization." -- Captain D. Michael Abrashoff, U.S. Navy (Ret.), and author of It's Your Ship "When I first arrived at The Walt Disney Company, I was surprised to find I had to go back to school--at Disney University! There, I learned the fundamentals of guest service that consistently gave Disney a tremendous advantage in the marketplace. Now, anyone can know these secrets of success thanks to Doug Lipp's informative book. No matter what your business, the lessons taught at Disney University will prove invaluable." -- Michael Eisner, Former CEO and Chairman, The Walt Disney Company When it comes to world-class employees, few organizations rival Disney. Famous for their friendliness, knowledge, passion, and superior customer service, Disney's employees have been fueling the iconic brand's wild success for more than 50 years. How has Disney succeeded in maintaining such a powerful workforce for so many years? Why are so many corporations and executives drawn to study how Disney continues to exemplify service and leadership standards? The Disney University, founded by Van France, trains the supporting cast that helps create the world-famous Disney Magic. Now, for the first time, the secrets of this exemplary institution are revealed. In Disney U , Doug Lipp examines how Van perpetuated Walt Disney's timeless company values and leadership lessons, creating a training and development dynasty. It contains never-before-told stories from numerous Disney legends. These pioneers share behind-the-scenes success stories of how they helped bring Walt Disney's dream to life. Disney U reveals the heart of the Disney culture and describes the company's values and operational philosophies that support the iconic brand. Doug Lipp lays out 13 timeless lessons Disney has used to drive profits and growth worldwide for more than half a century. To this day, the Disney University continues to turn out some of the most engaged, loyal, and customer-centered employees the business world has ever seen. Using the lessons outlined in Disney U will set your organization on a path of sustained success. PRAISE FOR Disney U : "I highly recommend Disney U to anyone interested in building an enduring market presence and brand." -- Stephen Cannon, President and Chief Executive Officer, Mercedes-Benz USA "Lipp's narratives reveal how Van and other Disney visionari...
    Note: Online resource; Title from title page (viewed March 26, 2013)
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  • 89
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071836876
    Language: English
    Pages: 1 online resource (29967 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: A powerful new coaching method from Chicken Soup for the Soul co-creator Jack Canfield! “At the heart of a great coach is a firm belief that each player is a uniquely valuable individual with distinct giftedness and potential for greatness.” That’s the premise behind this brilliant empowering guide from Jack Canfield, coauthor of the 125 million-copy-selling Chicken Soup for the Soul series, and legendary global leadership development guru and CEO Dr. Peter Chee. Combining time-tested principles of exemplary coaches with the latest disruptive techniques used by the world’s top performing leaders, this step-by-step playbook shows you how to nurture—in yourself and others—the three essential requirements of coaching excellence: 1. HEART: The Coaching Principles (TCP) unveils the secret to life impacting values, beliefs, and philosophies that permeate all aspects of great coaching. 2. MIND: The Situational Coaching Model (SCM) unleashes the genius of a coach to apply the right combination of crucial paradigms in any given coaching challenge. 3. ENERGY: The Achievers Coaching Techniques (ACT) equips you with proven methods that enable you to deliver breakthrough results in coaching. Coaching for Breakthrough Success is packed with stirring personal stories, life changing case studies, crucial coaching conversations, exemplary coaching questions, and ready-touse tools that equip you to achieve professional mastery in coaching. This practical manual guides you through the top 30 principles every coach needs to succeed. You’ll learn the six paradigms of Situational Coaching, the ultimate power of Achievers Coaching Techniques, and the tried-and-true secret to making impossible dreams possible. All you need to lead your team to victory is heart, mind, energy—and Coaching for Breakthrough Success. Praise for Coaching for Breakthrough Success "Canfield and Chee have crafted the standard for anyone wanting to be an effective coach. Their actionable and timeless wisdom shows up through principles, questions, quotes, cases, and tools that will enable any aspiring coach to achieve their aspirations. Anyone being coached should make sure that their coach knows and follows these standards." -- Dave Ulrich, Professor, Ross School of Management, University of Michigan, Author of Leadership Sustainability "After years of working as an executive coach, I slowly came to the realization that knowing the answers to the tough questions wasn't as important as knowing ...
    Note: Online resource; Title from title page (viewed June 25, 2013)
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  • 90
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071839235
    Language: English
    Pages: 1 online resource (23497 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Wall Street Journal Bestseller Make Your Mark in the World with the Five Success Principles of the World-Changing Social Media Site If Facebook were a country, it would be the third largest in the world. Facebook accounts for one of every seven minutes spent online. More than one billion pieces of content are shared on Facebook . There’s no doubt about it. Mark Zuckerberg’s creation has changed the world. Literally. Facebook has singlehandedly revolutionized the way more than one-seventh of the world’s population communicates, engages, and consumes information. If you run a business or plan to start one, you’re probably asking yourself the same question organizational leaders worldwide are asking: What did Mark Zuckerberg do right? At long last, the answer is here. Think Like Zuck examines the five principles behind Facebook’s meteoric rise, presented in actionable lessons anyone can apply—in any organization, in any industry. Written by social business trailblazer Ekaterina Walter, this groundbreaking book reveals the five “P”s of Facebook’s success: PASSION —Keep your energy and commitment fully charged at all times by pursuing something you believe in PURPOSE —Don’t just create a great product; drive a meaningful movement PEOPLE —Build powerful teams that can execute your vision PRODUCT —Create a product that is innovative, that breaks all the rules, that changes everything PARTNERSHIPS —Build powerful partnerships with people who fuel imagination and energize execution Packed with examples of Facebook’s success principles in action—as well as those of Zappos, TOMS, Threadless, Dyson, and other companies— Think Like Zuck gives you the inspiration, knowledge, and insight to make your own mark in the world, to build a business that makes a difference, and to lead your organization to long-term profitability and growth. “ Think Like Zuck is a fascinating look at how entrepreneurial vision drives success. If you want more out of work than just a job, if you have the burning desire to build something of lasting value, then this is your guide.” —DAVID MEERMAN SCOTT, bestselling author of The New Rules of Marketing and PR “Whether you’re a seasoned business executive or the next Mark Zuckerberg in your dorm room right now, this book is a must-read! Two likeable thumbs up!” —DAVE KERPEN, New York Times bestselling author of Likeable Social Media and Likeable Business “True success lies at the place where passion and purpose collide—this book will h...
    Note: Online resource; Title from title page (viewed September 30, 2013)
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  • 91
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071833226
    Language: English
    Pages: 1 online resource (34802 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: THE NEW YORK TIMES BESTSELLER! How one tenacious company found the drive to succeed--on a global scale In the early 1980s, Caterpillar, Inc. lost one million dollars per day for three consecutive years. Its continuing existence came into question. Today, "CAT" is the world's most profitable manufacturer of construction and mining equipment and large engines. The now legendary global company made numerous well-calculated, though risky decisions for three consecutive decades--in the process scaling to heights unimaginable to even the finest business enterprises. How did they do it? The Caterpillar Way . Senior management at CAT facilitated the authors' one-year odyssey through the hallways and intriguing history of the construction industry giant. This inspiring book takes you behind the scenes with the CEOs, executive vice presidents, managers, dealers, customers, union bosses, and Wall Street analysts who were players in Caterpillar's drive to global dominance. You'll discover: CAT's change-or-die approach to restructuring How a local firm from central Illinois became a local firm on a global basis The secret behind Caterpillar’s decades-long revenue explosion How to use branding and product financing effectively What true dedication and commitment to Six Sigma really entails Why Caterpillar became the mecca for HR officers negotiating with unions The authors' prediction of CAT's stock price through 2020 The Caterpillar Way provides essential management lessons in powerful behind-the-scenes stories. You'll learn how the Caterpillar leaders responded quickly to changing markets, allocated capital efficiently throughout the firm, and nourished a cultish team spirit that wins. Innovative leaders make game-changing decisions. If any company is built to last, it's Caterpillar, Inc. With its trademark yellow trucks, cranes, machinery and engines, this home-grown manufacturer has survived more than its share of ups and downs to become the #1 industry leader of construction equipment in the world. The Caterpillar Way reveals, for the first time, the remarkable inside story, written with full access to the way CAT runs its business, from bottom to top. They blaze their own trail. This is The Caterpillar Way . PRAISE FOR THE CATERPILLAR WAY : " The Caterpillar Way is a very sophisticated analysis of one of the great organizational stories of the past 30 years. Bouchard and Koch delve into the details of leadership, risk, and culture that allowed this co...
    Note: Online resource; Title from title page (viewed September 24, 2013)
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  • 92
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071839198
    Language: English
    Pages: 1 online resource (37744 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: "If you want to be successful, it is this simple. Know what you are doing, love what you are doing. And believe in what you are doing." -- Will Rogers When Chad Smith became Principal Chief, the Cherokee Nation was a chaotic and dysfunctional entity. By the end of his tenure, 12 years later, the Nation had grown its assets from $150 million to $1.2 billion, increased business profits 2,000 percent, created 6,000 jobs, and dramatically advanced its education, language, and cultural preservation programs. How could one team influence such vast positive change? The Cherokee Nation's dramatic transformation was the result of Smith's principle-based leadership approach and his unique "Point A to Point B model"--the simple but profound idea that the more you focus on the final goal, the more you will accomplish . . . and the more you will learn along the way. In other words, "look at the end rather than getting caught up in tanglefoot." In Leadership Lessons from the Cherokee Nation , Smith combines Cherokee wisdom handed down from generation to generation with a smart leadership approach that takes today's very real issues into consideration. He explains why this leadership approach works and how you can apply it to your own organization, whether business, government, or nonprofit. Learn all the lessons that drive powerful leadership, including how to: Be a lifelong learner Solve problems with creativity and innovation Recruit and develop strong leaders Delegate wisely Act with integrity and dignity Don't be distracted from your objective Lead by example More than a simple how-to leadership guide, Leadership Lessons from the Cherokee Nation offers a holistic approach to the subject--how to become a powerful leader inside and direct your energy outward to accomplish any goal you set your mind to. Praise for Leadership Lessons from the Cherokee Nation : "These are lessons that can be applied to every organization. Principal Chief Smith's book on leadership is sound and provides steps for every business and organization to improve." -- Frank Keating, President and CEO, American banker's Association, and former Governor of Oklahoma "An indelible chronicling of time-proven elements for tribal and organizational success; just as applicable today as they were a thousand years ago." -- Jay Hannah, Cherokee Citizen, Executive Vice President of Financial Service, BancFirst, and former Chairman of the 1999 Cherokee Constitution Convention "A remarkable accoun...
    Note: Online resource; Title from title page (viewed February 19, 2013)
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  • 93
    ISBN: 9780071810661
    Language: English
    Pages: 1 online resource (28123 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Build better relationships and Sell More Effectively With a Powerful SALES STORY “Throughout our careers, we have been trained to ask diagnostic questions, deliver value props, and conduct ROI studies. It usually doesn’t work; best case, we can argue with the customer about numbers—purely a left brain exercise, which turns buyers off. This book explains a better way.” —John Burke, Group Vice President, Oracle Corporation “Forget music, a great story has charm to soothe the savage beast and win over the most challenging customer. And one of the best guides in crafting it, feeling it, and telling it is What Great Salespeople Do . A must-read for anyone seeking to influence another human being.” —Mark Goulston, M.D., author of the #1 international bestseller Just Listen: Discover the Secret to Getting Through to Absolutely Anyone “Good salespeople tell stories that inform prospects; great salespeople tell stories that persuade prospects. This book reveals what salespeople need to do to become persuasive story sellers.” —Gerhard Gschwandtner, publisher of Selling Power “This book breaks the paradigm. It really works miracles!” —David R. Hibbard, President, Dialexis Inc™ “ What Great Salespeople Do humanizes the sales process.” —Kevin Popovic, founder, Ideahaus® “Mike and Ben have translated what therapists have known for years into a business solution—utilizing and developing one’s Emotional Intelligence to engage and lessen the defenses of others. What Great Salespeople Do is a step-by-step manual on how to use compelling storytelling to masterfully engage others and make their organizations great.” —Christine Miles, M.S., Psychological Services, Executive Coach, Miles Consulting LLC About the Book: This groundbreaking book offers extraordinary insight into the greatest mystery in sales: how the very best salespeople consistently and successfully influence change in others, inspiring their customers to say yes . Top-performing salespeople have always had a knack for forging connections and building relationships with buyers. Until now, this has been considered an innate talent. What Great Salespeople Do challenges some of the most widely accepted paradigms in selling in order to prove that influencing change in buyers is a skill that anyone can learn. The creator of Solution Selling and CustomerCentric Selling, Michael Bosworth, along with veteran sales executive Ben Zoldan, synthesize discoveries in neuroscience, psychology, sociology, anthropol...
    Note: Online resource; Title from title page (viewed January 10, 2012)
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071840934
    Language: English
    Pages: 1 online resource (22589 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: The Globe & Mail 's #1 Business Book of the Year! "ALL IN, ALL THE TIME" Low performance and high turnover is not the result of lazy, apathetic workers. It's not about decreasing budgets. And it's not about a terrible economy. It's about leadership that doesn't engage employees. In Nine Minutes on Monday , leadership guru James Robbins argues that employee engagement comes down to one thing: a constant dedication to meeting the universal needs that drive performance excellence. In today's chaotic, high-stakes business environment, it is easy to get distracted from leadership responsibilities by focusing on tasks at hand instead of on strategy. But when you neglect to keep your leadership priorities in front of you, everyone suffers--your staff, your organization and, in the end, you. Whether you lead a small team or an entire organization, you’ll discover the nine keys to raising productivity, boosting morale, and increasing employee engagement. Nine Minutes on Monday combines proven engagement drivers and principles of human motivation into a simple system of execution that will show immediate results. Inside you'll find: The "9 Minute" template for maintaining focus on your leadership priorities--no matter how busy you are Three key questions that will help you connect purpose to paycheck for your staff A four-step formula for addressing subpar performance and driving complacency from the workplace A simple coaching model for fast-track staff development Four reward/recognition tools that will leave your employees feeling valued and motivated The one simple activity that will forge deep bonds of trust between you and your employees Three key ingredients that will immediately increase the motivation level of any employee Being a great leader is never easy, but Robbins breaks it all down into essential components to reveal its fundamental simplicity. Nine Minutes on Monday is your road map to igniting purpose, passion, and engagement among your team members. Master and apply the tools and techniques inside, and your employees will be motivated, inspired, and equipped to bring their best to work each and every day. Quick and simple leadership lessons for boosting performance, morale, and engagement "James Robbins is a terrifi c observer, thinker, and storyteller. He also has marvelous insights about how leaders can help employees become more connected to their work setting. He weaves together personal stories with thoughtful leadership insights...
    Note: Online resource; Title from title page (viewed September 5, 2012)
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071810654
    Language: English
    Pages: 1 online resource (30301 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Praise for Leading the High-Energy Culture “If you're looking for a step-by-step guide on how to become a high-energy leader, you've found it here!” --Tom Croston, Vice President/General Manager of Corporate Shared Services, Gap, Inc. “Whether its business, sports, or even parenting, successful leaders share one thing in common--high energy! David is right; it can be developed. I find it unique for someone to identify the truly key elements of leadership. David has done this in a way that fosters success in these endeavors as well as those of family, church, and community.” --Pat Williams, Senior Vice President, Orlando Magic, and author of Leadership Excellence “Jack Welch identified 'energy' as one of the critical characteristics he looked for in effective leaders but never talked about how they develop it. David Casullo's book provides the road map for how to harness your own energy while energizing those around you. Every leader can increase their effectiveness by implementing the ideas he presents.” --Patrick M. Wright, William J. Conaty GE Professor of Strategic Human Resources in the ILR School (Industrial and Labor Relations), Cornell University Leaders and managers today are experiencing an “energy crisis” resulting from the failure to engage and inspire their people. Yet, a handful of leaders have found an endless supply of energy to fuel their organizations. They're the ones who attract the top talent, the most loyal customers, and the public's imagination. They're leaders like Zappos's Tony Hsieh and the late Steve Jobs, who've built cultures energized at every level to innovate, grow, and succeed. Leading the High-Energy Culture: What the Best CEOs Do to Create an Atmosphere Where Employees Flourish is the handbook to powering this kind of workplace with the energy that your workforce already possesses. A change this big starts at the top. David Casullo, a leadership authority and strategic consultant to businesses large and small, explains the steps for establishing an authentic leadership presence based on your powerful personal truths. Then he shares the secrets for how to communicate your vision in order to create a sense of purpose throughout your organization and beyond, thereby spreading excitement to consumers, investors, and the media. Using his own experience, research, and demonstrated results from the leadership development program that he developed while helping transform Raymour & Flanigan from a small regional compa...
    Note: Online resource; Title from title page (viewed February 6, 2012)
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071849432
    Language: English
    Pages: 1 online resource (17562 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: One of the New York Post's Top 10 Career Books of 2012 and a Booklist Top 10 Business Book DO YOU WORK WITH A MEAN GIRL? A woman’s field guide to the new frontier of professional development—working with other women Women-to-women relationships in the workplace are . . . complicated. When they’re good, they’re great. But when they’re bad, they can ruin your day, your week—even your year. Packed with proven advice from two of today’s leading experts in workplace relationships, this one-of-a-kind guide gives women the tools they need to navigate difficult situations unique to women-to-women relationships—whether with a boss, a colleague, a client, or an employee. Have you dealt with a woman in the workplace who: “Accidentally” excludes you from important meetings? Seems intent on taking you down professionally? Gossips about you with other coworkers? Makes you look bad by missing deadlines? Forms a “pack” of mean girls to make your life miserable? Mean Girls at Work isn’t just about surviving difficult situations. It’s about transforming a toxic relationship into one that benefits and supports both of you. This book is also for women who engage in mean behavior . . . but don’t know it. After all, who hasn’t gossiped about a female coworker? Who hasn’t rolled her eyes in the presence of a woman she doesn’t like? Who hasn’t scanned another woman head to toe—which is just a nonverbal way of saying, “You’ve just been judged”? The authors provide invaluable advice to the more subtle ways of being mean—even if they’re not intended. With a workforce composed of a higher percentage of women than ever, workplace dynamics have changed. Crowley and Elster cover every conceivable scenario, providing critical advice on how to rise above the fray and move forward professionally. Mean Girls at Work is your map to dodging the mines and moving forward in today’s transformed workplace. Praise for Mean Girls at Work “An invaluable suit of armor for surviving nine to five!” —Leil Lowndes, bestselling author of How to Talk to Anyone “If you think the emotional cruelty of comedies like Mean Girls and Heathers doesn’t exist in the real world workplace, think again. In Mean Girls at Work, Katherine Crowley and Kathi Elster valuably chronicle female vs. female predators and offer solid defensive strategies.” —Ann Kreamer, author of It’s Always Personal: Navigating Emotion in the New Workplace “Whether you are in your twenties and just starting your professional care...
    Note: Online resource; Title from title page (viewed October 30, 2012)
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071839259
    Language: English
    Pages: 1 online resource (8431 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: The business leader’s toolbox for increasing morale, decreasing turnover, and contributing more than ever to your company’s bottom line “What if you could create a culture where everyone is committed to the greater good of the organization? Sound like a pipe dream? David Cottrell will show you the way . . . .” –Ken Blanchard, coauthor of The One Minute Manager and Lead with Luv How can I help? Isn't that the question every leader longs to hear? What if every person on your team consistently asked you, How can I help? What if your team was totally in sync with and committed to achieving your organizations objectives? What if everyone on your team was willing to leave his or her comfort zone and take a risk to help your team win? Impossible? Unrealistic? Pollyanna? No. The team with the best leader usually wins. Sounds simple ... but what does it take to be the best leader? Often what is missing is the understanding of how to lead others toward a common goal. In its simplest form, leadership comes down to answering six key questions that are important to your team. When your teams needs are being met, they will want to ask you The Magic Question : How can I help? If you depend on results from others, this book is for you. It offers a proven method for creating an atmosphere in which employees willingly give discretionary effort. The Magic Question is not about a new leadership strategy. Strategies come and go. What you will learn in is tried and true regardless of the strategic focus of the time, and the principles apply to businesses in every industry, as well as schools, hospitals, churches, even homes. When you hear The Magic Question, you will know you are on your way to better results and to achieving them faster than ever before. Every team asks the questions. Great leaders have the answers. David Cottrell is President and CEO of CornerStone Leadership Institute, one of the nation’s largest publishers of management and leadership resources.
    Note: Online resource; Title from title page (viewed December 19, 2012)
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  • 98
    ISBN: 9780071804592
    Language: English
    Pages: 1 online resource (18366 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Kick your bad habits—and CLOSE MORE SALES! “I love this book, especially the importance of empathy—care enough about what you are selling to personalize its value to your customer!” —Jim Farley, VP Global Marketing, Ford Motor Company “In over 20 years of sales leadership, I had yet to see someone describe self-improvement through the elimination of existing behaviors rather than the creation of new ones—what a simple, concise, and personally applicable developmental tool. This is a must-read for everyone in sales!” —Chris Richardson, VP Global Sales, Abbott Vascular “Don Brown and Bill Hawkins, collaborating with Marshall Goldsmith’s incredible insight, have created strategy and ideas that will help you grow, sell more, and prosper!” —Jeffrey Gitomer, author of The Little Red Book of Selling “ What Got You Here Won’t Get You There in Sales! is a practical guide for anyone in sales—they hit the nail on the head! Read this book to learn how to build your relationships with customers while shedding the habits that are holding you back!” —Tom Reilly, author of Value-Added Selling “Deep and meaningful connections with people in business can change the trajectory of your career. This is a brilliant playbook for professionals who want to step up their game and truly own their success. I have seen the power of this approach in action—and IT WORKS!” —Rich Daly, Executive Vice President, Takeda Pharmaceuticals About the Book: One of the most influential business coaches of our time, Marshall Goldsmith helps businesspeople pinpoint career-harming behaviors, understand why they engage in them and, most importantly—stop. His book What Got You Here Won’t Get You There wasn’t just a runaway bestseller, it has helped untold numbers dramatically improve their careers and personal lives. Now, Goldsmith teams up with leading sales thought leaders Don Brown and Bill Hawkins to help you break the habits that specifically damage sales relationships. This dream team’s combined clients have increased their sales from 5 to 30 percent—and their gross profit up to 50 percent! In short, their approach works. What Got You Here Won’t Get You There in Sales! provides simple-to-use tools for maintaining and leveraging quality personal connections by doing something much easier than learning new behaviors: simply stopping old ones. When dealing with your customers, do you: Needlessly verbalize and execute every possible step in the sales process? Repeatedly initiate communic...
    Note: Online resource; Title from title page (viewed September 7, 2011)
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  • 99
    ISBN: 9780071810708
    Language: English
    Pages: 1 online resource (31527 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: About the Book: Globalization and advanced technologies have given ever greater power to the person who decides if your business will succeed or fail--the customer. Whether your company serves consumers or other businesses, you can no longer compete on price and quality alone. To gain profits and market share, you have to deliver an experience that makes customers want to come back--and that sets you apart from the competition. You need to seize The Customer Experience Edge. Drawing on over sixty years of experience in shaping customer centric strategies and technologies for leading companies, three innovators bring you practical and proven ways to create your customer experience programs and overall business strategies. The key is to strike a balance between programs that are effective but prohibitively expensive and programs that fail to dedicate enough resources to be effective. In the middle ground lie the tools that everyone overlooks--foundational and disruptive technologies. These are the authors' main fields of expertise, and these are what make the customer experience profitable. The Customer Experience Edge explains how to combine strategy, leadership, organizational change, and technology to: Develop products and services that are highly valued by customers Form bonds that keep clients from turning to competitors Transform customers into your best advocates It's a new world of business, and customers are keenly aware that their loyalty is valuable currency. The Customer Experience Edge gives you a cost-effective, sustainable way to provide an unforgettable experience that builds loyalty and turns it into real, measurable profits.
    Note: Online resource; Title from title page (viewed September 23, 2011)
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  • 100
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071810692
    Language: English
    Pages: 1 online resource (22511 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: When it comes to delivering a pitch, Oren Klaff has unparalleled credentials. Over the past 13 years, he has used his one-of-a-kind method to raise more than $400 million--and now, for the first time, he describes his formula to help you deliver a winning pitch in any business situation. Whether you're selling ideas to investors, pitching a client for new business, or even negotiating for a higher salary, Pitch Anything will transform the way you position your ideas. According to Klaff, creating and presenting a great pitch isn't an art--it's a simple science. Applying the latest findings in the field of neuroeconomics, while sharing eye-opening stories of his method in action, Klaff describes how the brain makes decisions and responds to pitches. With this information, you'll remain in complete control of every stage of the pitch process. Pitch Anything introduces the exclusive STRONG method of pitching, which can be put to use immediately: Setting the Frame Telling the Story Revealing the Intrigue Offering the Prize Nailing the Hookpoint Getting a Decision One truly great pitch can improve your career, make you a lot of money--and even change your life. Success is dependent on the method you use, not how hard you try. "Better method, more money," Klaff says. "Much better method, much more money." Klaff is the best in the business because his method is much better than anyone else's. And now it's yours. Apply the tactics and strategies outlined in Pitch Anything to engage and persuade your audience--and you'll have more funding and support than you ever thought possible. ADVANCE PRAISE FOR THE PITCH ANYTHING FORMULA: "Fast, fun and immensely practical." --JOE SULLIVAN, Founder, Flextronics "Move over Neil Strauss and game theory. Pitch Anything reveals the next big thing in social dynamics: game for business." --JOSH WHITFORD, Founder, Echelon Media "What do supermodels and venture capitalists have in common? They hear hundreds of pitches a year. Pitch Anything makes sure you get the nod (or wink) you deserve." --RALPH CRAM, Investor "Pitch Anything offers a new method that will differentiate you from the rest of the pack." --JASON JONES, Senior Vice President, Jones Lang LaSalle "If you want to pitch a product, raise money, or close a deal, read Pitch Anything and put its principles to work." --STEVEN WALDMAN, Principal and Founder, Spectrum Capital "Pitch Anything opened my eyes to what I had been missing in my presentations and business in...
    Note: Online resource; Title from title page (viewed February 16, 2011)
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