ISBN:
3642359094
Language:
English
Pages:
Online-Ressource (XV, 276 p. 32 illus., 24 illus. in color)
Parallel Title:
Print version Tourism and Hospitality Development Between China and EU
DDC:
306
Keywords:
Electronic books
Abstract:
Tourism and hospitality industry is facing a substantial amount of opportunities and challenges due to the globalization. The Third International Conference on Tourism and Hospitality between China and Spain (ICTCHS) provides a unique global forum for academics, thought leaders and key industry practitioners from diverse backgrounds and interests to meet, discuss and debate critical issues that will affect the future direction of tourism and hospitality research and practice.
Abstract:
Tourism and hospitality industry is facing a substantial amount of opportunities and challenges due to the globalization. The Third International Conference on Tourism and Hospitality between China and Spain (ICTCHS) provides a unique global forum for academics, thought leaders and key industry practitioners from diverse backgrounds and interests to meet, discuss and debate critical issues that will affect the future direction of tourism and hospitality research and practice
Description / Table of Contents:
Organizing Committee; Contents; Figures; Tables; Introduction ; References; Part I Management and Sustainable Development of Hotels; The Comparison of Service Innovation Between High Level Hotels and Budget Hotels in China ; Abstract ; 1 Introduction; 2 Service Innovation; 3 Research Framework; 3.1 Levels of Products and Services; 3.2 Types of Service Innovation; 4 Methodology; 5 Results; 5.1 Service Innovation Identification; 5.2 Service Innovation Classification; 5.2.1 Quantity Difference in Levels of Products and Service; 5.2.2 Quantity Difference in Types of Service Innovation
Description / Table of Contents:
5.2.3 Cross-Over Analysis of Service Innovation6 Discussion; 7 Conclusion; References; The Effect of Gender Difference on Turnover of Hotel's Employees in China ; Abstract ; 1 Introduction; 2 Literature Review; 2.1 Gender Difference in the Hotel; 2.2 Turnover in the Hotel; 3 Hypothesis and Design; 3.1 Hypothesis About Gender Difference in the Hotel; 3.2 Hypothesis About Relationship of Gender Difference and Actual Turnover in the Hotel; 3.3 Study Design; 4 Result; 4.1 Females Dominant in the Hotel, Male Turnover Rate Higher Than Females'
Description / Table of Contents:
4.2 Internal Positions of the Hotel Divided into Male Positions and Female Positions4.3 Female Salary Generally Lowers than Males' and Females Accounting for Higher Proportion in Low-Income Job Positions; 4.4 Male and Female Salary not Showing Significant Difference in the Same Job Position; 4.5 Marital Status Influencing Significantly Employee Turnover; 5 Conclusion and Discussion; References; Research on the Optimization of the Government's Role in the Development of Hotel Industry ; Abstract ; 1 Introduction; 2 The Changing Course of the Government's Role in Hotel Industry in China
Description / Table of Contents:
2.1 The Government Mainly Playing the Role of "Controller" and "Operator"2.1.1 The Content and Performance of the Government Roll Player of "Controller"; 2.1.2 The Content and Performance of the Government Roll Player of "Operator"; 2.2 The Government Mainly Played the Role of "Regulator" and "Operator" (1988-1993); 2.2.1 The Content and Performance of the Government Roll Player of "Regulator"; 2.2.2 The Content and Performance of the Government Roll Player of "Controller"; 2.3 The Government Mainly Played the Role of "Regulator" and "Public Welfare Person"(1994 Till Now)
Description / Table of Contents:
2.3.1 The Content and Performance of the Government Roll Player of "Regulator"2.3.2 The Content and Performance of the Government Roll Player of "Public Welfare Person"; 3 The Essence of the Government's Role in the Development of Chinese Hotel Industry; 3.1 The Government's Successful Role Playing in Cultivating the Market; 3.1.1 Open the Hotel Market and Cultivate Market Firmly in Order to Crate Essential Circumstances for Tourism Development
Description / Table of Contents:
3.1.2 The Government Actively Promoted the Property Right Reform and Cultivated Market Competition Mechanism in Order to Provide a Reasonable Environment for the Hotel Industry
Note:
Description based upon print version of record
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