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  • 1
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : O'Reilly Media, Inc. | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (1 video file, approximately 7 hr., 44 min.)
    Edition: 1st edition
    Keywords: Electronic videos ; local ; Audiobooks ; local
    Abstract: How can startups successfully scale customer acquisition and revenue growth with a Lean team? Out-of-the-box acquisition solutions from Facebook, Google, and others provide a good start, but the companies that can tailor those solutions to meet their specific needs, objectives, and goals will come out winners. But that hasn't been an easy task-until now. With this practical book, author Lomit Patel shows you how to use AI and automation to provide an operational layer atop those acquisition solutions to deliver amazing results for your company. You'll learn how to adapt, customize, and personalize cross-channel user journeys to help your company attract and retain customers-to usher in the new age of Autonomous Marketing. Learn how AI and automation can support the customer acquisition efforts of a Lean Startup Dive into Customer Acquisition 3.0, an initiative for gaining and retaining customers Explore ways to use AI for marketing purposes Understand the key metrics for determining the growth of your startup Determine the right strategy to foster user acquisition in your company Manage the increased complexity and risk inherent in AI projects
    Note: Online resource; Title from title screen (viewed April 30, 2020) , Mode of access: World Wide Web.
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  • 2
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : O'Reilly Media, Inc. | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (27755 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: Talking to people about your designs might seem like a basic skill, but it can be difficult to do well. In many cases, how you communicate with stakeholders, clients, and other nondesigners may be more important than the designs themselves. Because if you can’t get their support, your work will never see the light of day—no matter how good it is. This practical guide focuses on principles, tactics, and actionable methods for presenting your designs. Whether you design apps, websites, or products, you’ll learn how to get support from people who have influence over the project with the goal of creating the best user experience. Walk through the process of preparing and presenting your designs Understand stakeholder perspectives and learn how to empathize with them Cultivate both implicit and explicit listening skills Learn tactics and strategies for expressing the most effective response to feedback Create the right documentation for your decisions to avoid repeated conversations Learn why following through is just as important as the meeting itself
    Note: Online resource; Title from title page (viewed October 6, 2020) , Mode of access: World Wide Web.
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  • 3
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : O'Reilly Media, Inc. | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (32798 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: Your team will change whether you like it or not. People will come and go. Your company might double in size or even be acquired. In this practical book, author Heidi Helfand shares techniques for reteaming effectively. Engineering leaders will learn how to catalyze team change to reduce the risk of attrition, learning and career stagnation, and the development of knowledge silos. Based on research into well-known software companies, the patterns in this book help CTOs and team managers effectively integrate new hires into an existing team, manage a team that has lost members, or deal with unexpected change. You’ll learn how to isolate teams for focused innovation, rotate team members for knowledge sharing, break through organizational apathy, and more. You’ll explore: Real-world examples that demonstrate why and how organizations reteam Five reteaming patterns: One by One, Grow and Split, Isolation, Merging, and Switching Tactics to help you master dynamic reteaming in your company Stories that demonstrate problems caused by reteaming anti-patterns
    Note: Online resource; Title from title page (viewed October 19, 2020) , Mode of access: World Wide Web.
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  • 4
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : O'Reilly Media, Inc. | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (28180 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: Digital product research doesn’t have to be difficult, take a long time, or cost a lot of money. Nor should it be a job solely for scientists or expert researchers. In this practical book, C. Todd Lombardo and Aras Bilgen demonstrate how your entire team can conduct effective product research within a couple of weeks—easily, cheaply, and without compromising quality. Drawing from decades of experience in product development, the authors lay out nine simple rules that combine user research, market research, and product analytics to quickly discover insights and build products customers truly need. Recognize and avoid common research pitfalls Switch to the insight-making mindset that underlies all successful research efforts Find out how to look at data, formulate the right questions, and pick the right research method Learn interview techniques and research skills Analyze for insights collaboratively while avoiding bias Inspire action with your insights through powerful presentations and prototypes Learn how to involve a wide variety of stakeholders in research, from developers to executives Discover how you can make research a habit, not a one-off effort
    Note: Online resource; Title from title page (viewed December 7, 2020) , Mode of access: World Wide Web.
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  • 5
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : IT Governance Publishing | Boston, MA : Safari
    ISBN: 9781787782419
    Language: English
    Pages: 1 online resource (6322 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: This book will help managers and team members alike who are about to or have already started working remotely. It will enable managers to comprehend the challenges of managing remote workers and put strategies in place to overcome these, and will advise employees how to approach their work when doing so remotely.
    Note: Online resource; Title from title page (viewed December 18, 2020) , Mode of access: World Wide Web.
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  • 6
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Manning Publications | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (48639 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: Very practical approach to patterns and practices for DevOps! Foster Haines, J2 Interactive Operations Anti-Patterns, DevOps Solutions shows how to implement DevOps techniques in the kind of imperfect environments most developers work in. Part technology tutorial, part reference manual, and part psychology handbook, this practical guide shows you realistic ways to bring DevOps to your team when you don't have the flexibility to make sweeping changes in organizational structure. about the technology To some extent, all organizations—even yours—suffer from poor development practices, garbled communications, and outdated legacy systems. The good news is DevOps can help you improve your processes. First, however, you'll need to recognize the core issues holding you back. This book empowers you to deliver DevOps with limited resources while navigating the office politics and entrenched mindsets that are all too common in actual workplaces. about the book Operations Anti-Patterns, DevOps Solutions offers clear steps for transforming development and communication. Using jargon-free language, this book describes incremental techniques that pay off immediately. Streamline your workflow, manage unplanned time, and build operational metrics. Whatever your issues, this book holds the keys to organizational success. what's inside Turn failure into opportunity Drive change through culture Break down knowledge silos Settle middle management turf wars about the audience For team leaders and managers. about the author Jeffery D. Smith has been in the technology industry for over 15 years. He has managed DevOps transformations at the ad-tech firm Centro and the online ordering platform Grubhub. A pragmatic guide to adopting DevOps practices progressively in every organization. Zhuo Hong Wei, Indeed A comprehensive guide to getting started with DevOps and integrating this culture in your company in the right manner. Roman Levchenko, Microsoft Azure MVP A truly inspiring book with real-world use cases and solutions. Really helpful for managers and technical leaders who want to drive change in their company. Michele Adduci, OpenLimit SignCubes GmbH NARRATED BY JULIE BRIERLEY
    Note: Online resource; Title from title page (viewed October 31, 2020) , Mode of access: World Wide Web.
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  • 7
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Manning Publications | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (33201 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: You can base your Micro Frontends directly off the examples in the book! Barnaby Norman, Frontend Developer Browser-based software can quickly become complex and difficult to maintain, especially when it's implemented as a large single-page application. By adopting the micro frontends approach and designing your web apps as systems of features, you can deliver faster feature development, easier upgrades, and pick and choose the technology you use in your stack. Micro Frontends in Action is your guide to simplifying unwieldy frontends by composing them from small, well-defined units. about the technology Micro frontends deliver the same flexibility and maintainability to browser-based applications that microservices provide for backend systems. You design your project as a set of standalone components that include their own interfaces, logic, and storage. Then you develop these mini-applications independently and compose them in the browser. about the book Micro Frontends in Action teaches you to apply the microservices approach to the frontend. You’ll start with the core micro frontend design ideas. Then, you'll build an e-commerce application, working through practical issues like server-side and client-side composition, routing, and maintaining a consistent look and feel. Finally, you'll explore team workflow patterns that maximize the benefit of developing application components independently. what's inside Create a unified frontend from independent applications Combine JavaScript code from multiple frameworks Browser and server-side composition and routing Implement effective dev teams and project workflow about the audience For web developers, software architects, and team leaders. about the author Michael Geers is a software developer specializing in building user interfaces. An excellent starting point to understand how to introduce micro frontends in your projects. Potito Coluccelli Expert practical advice for robust frontend development. The final piece of the micro puzzle! Adail Retamal, Cubic Transportation Systems A very concise and logically structured introduction to implementing a micro frontends team infrastructure. Tanya Wilke, Sanlam A definitive guide for applying micro frontends architecture to any existing UI technology. Karthikeyarajan Rajendran, Johnson Controls India NARRATED BY SARAH DAWE
    Note: Online resource; Title from title page (viewed August 25, 2020) , Mode of access: World Wide Web.
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  • 8
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Manning Publications | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (27302 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: Whether you’re a Python novice or, like me, have been away from the language for a while, this book is a great way to build strength with Python. Mark Elston, Advantest America The only way to master a skill is to practice. In Python Workout , author Reuven M. Lerner guides you through 50 carefully selected exercises that invite you to flex your programming muscles. As you take on each new challenge, you'll build programming skill and confidence. The thorough explanations help you lock in what you've learned and apply it to your own projects. Along the way, Python Workout provides over four hours of screencasts walking you through the solutions to each exercise and dozens of additional exercises for you to try on your own. about the technology To become a champion Python programmer you need to work out, building mental muscle with your hands on the keyboard. Each carefully selected exercise in this unique book adds to your Python prowess—one important skill at a time. about the book Python Workout presents 50 exercises that focus on key Python 3 features. In it, expert Python coach Reuven M. Lerner guides you through a series of small projects, practicing the skills you need to tackle everyday tasks. You'll appreciate the clear explanations of each technique, and you can watch Reuven solve each exercise in the screencasts. what's inside 50 hands-on exercises and solutions Coverage of all Python data types Dozens more bonus exercises for extra practice about the audience Requires basic Python knowledge. about the author Reuven M. Lerner teaches Python and data science to companies around the world. A practical introduction to the Python programming language, built around fun and well-chosen exercises. Jens Christian Bredahl Madsen, Systematic The practical course you need to become fluent in Pythonic programming! Jean-François Morin, Laval University This book pulls back the layers and allows you to master Python. Jeff Smith, Agilify Automation NARRATED BY MARK THOMAS
    Note: Online resource; Title from title page (viewed July 2, 2020) , Mode of access: World Wide Web.
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  • 9
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : O'Reilly Media, Inc. | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (1 video file, approximately 11 hr., 5 min.)
    Edition: 1st edition
    Keywords: Electronic videos ; local ; Audiobooks ; local
    Abstract: As the digital economy changes the rules of the game for enterprises, the role of software and IT architects is also transforming. Rather than focus on technical decisions alone, architects and senior technologists need to combine organizational and technical knowledge to effect change in their company's structure and processes. To accomplish that, they need to connect the IT engine room to the penthouse, where the business strategy is defined. In this guide, author Gregor Hohpe shares real-world advice and hard-learned lessons from actual IT transformations. His anecdotes help architects, senior developers, and other IT professionals prepare for a more complex but rewarding role in the enterprise. This book is ideal for: Software architects and senior developers looking to shape the company's technology direction or assist in an organizational transformation Enterprise architects and senior technologists searching for practical advice on how to navigate technical and organizational topics CTOs and senior technical architects who are devising an IT strategy that impacts the way the organization works IT managers who want to learn what's worked and what hasn't in large-scale transformation
    Note: Online resource; Title from title screen (viewed August 25, 2020) , Mode of access: World Wide Web.
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  • 10
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : IT Governance Publishing | Boston, MA : Safari
    ISBN: 9781787782402
    Language: English
    Pages: 1 online resource (21989 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: Ideal for information security managers, auditors, consultants and organisations preparing for ISO 27001 certification, this book will help readers understand the requirements of an ISMS (information security management system) based on ISO 27001.
    Note: Online resource; Title from title page (viewed August 5, 2020) , Mode of access: World Wide Web.
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  • 11
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : O'Reilly Media, Inc. | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (1 video file, approximately 5 hr., 40 min.)
    Edition: 1st edition
    Keywords: Electronic videos ; local ; Audiobooks ; local
    Abstract: Many people think leadership is a higher calling that resides exclusively with managers who practice or follow big compelling leadership philosophies. But what's most important for leadership is principled consistency, because small things done well time and again without fail build trust and respect within a team. Using stories from his time at Netflix, Apple, and Slack, Michael Lopp presents a series of practices to help you build leadership skills. You'll learn how to create teams that are highly productive, highly respected, and highly trusted. Lopp has been speaking and writing about this topic for over a decade. He maintains a Slack channel with nearly 12000 members. In this practical audio book, Lopp illustrates the leadership skills he learned from exceptional leaders at three dynamic companies: Act I: As a manager under James Barksdale at Netflix Act II: As a senior manager/director under Steve Jobs at Apple Act III: As an executive with Stewart Butterfield at Slack
    Note: Online resource; Title from title screen (viewed June 26, 2020) , Mode of access: World Wide Web.
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  • 12
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : IT Governance Publishing | Boston, MA : Safari
    ISBN: 9781787782396
    Language: English
    Pages: 1 online resource (4949 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: The NIST CSF is a framework for organizations to manage and mitigate cybersecurity risk based on existing standards, guidelines, and practices.
    Note: Online resource; Title from title page (viewed July 27, 2020) , Mode of access: World Wide Web.
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  • 13
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : O'Reilly Media, Inc. | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (56642 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: In the updated edition of this critically acclaimed and bestselling book, Microsoft project veteran Scott Berkun offers a collection of essays on field-tested philosophies and strategies for defining, leading, and managing projects. Each essay distills complex concepts and challenges into practical nuggets of useful advice, and the new edition now adds more value for leaders and managers of projects everywhere. Based on his nine years of experience as a program manager for Internet Explorer, and lead program manager for Windows and MSN, Berkun explains to technical and non-technical readers alike what it takes to get through a large software or web development project. Making Things Happen doesn't cite specific methods, but focuses on philosophy and strategy. Unlike other project management books, Berkun offers personal essays in a comfortable style and easy tone that emulate the relationship of a wise project manager who gives good, entertaining and passionate advice to those who ask. Topics in this new edition include: How to make things happen Making good decisions Specifications and requirements Ideas and what to do with them How not to annoy people Leadership and trust The truth about making dates What to do when things go wrong Complete with a new forward from the author and a discussion guide for forming reading groups/teams, Making Things Happen offers in-depth exercises to help you apply lessons from the audio book to your job. It is inspiring, funny, honest, and compelling, and definitely the one audio book that you and your team need to have within arm's reach throughout the life of your project. Coming from the rare perspective of someone who fought difficult battles on Microsoft's biggest projects and taught project design and management for MSTE, Microsoft's internal best practices group, this is valuable advice indeed. It will serve you well with your current work, and on future projects to come.
    Note: Online resource; Title from title page (viewed May 13, 2019)
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  • 14
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : O'Reilly Media, Inc. | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (38644 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: How well does your organization respond to changing market conditions, customer needs, and emerging technologies when building software-based products? This practical guide presents Lean and Agile principles and patterns to help you move fast at scale—and demonstrates why and how to apply these methodologies throughout your organization, rather than with just one department or team. Through case studies, you’ll learn how successful enterprises have rethought everything from governance and financial management to systems architecture and organizational culture in the pursuit of radically improved performance. Adopting Lean will take time and commitment, but it’s vital for harnessing the cultural and technical forces that are accelerating the rate of innovation. Discover how Lean focuses on people and teamwork at every level, in contrast to traditional management practices Approach problem-solving experimentally, by exploring solutions, testing assumptions, and getting feedback from real users Lead and manage large-scale programs in a way that empowers employees, increases the speed and quality of delivery, and lowers costs Learn how to implement ideas from the DevOps and Lean Startup movements even in complex, regulated environments
    Note: Online resource; Title from title page (viewed March 8, 2019)
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  • 15
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : O'Reilly Media, Inc. | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (1 video file, approximately 8 hr., 37 min.)
    Edition: 1st edition
    Keywords: Electronic videos ; local ; Audiobooks ; local
    Abstract: Imagine it's 1994 and the dawn of the internet. In many ways, it is. A growing army of pioneers is once again laying the rails for a new digital world. Like the first digital revolution, this one will also transform the way we live, work and play. It will disrupt entrenched industries. And shatter conventional business models. With so much at stake, how do you prepare? Unblocked takes you past the hype and insider speak to show you what blockchains are and how they’re poised to change our world. Blockchains are more than flexible multi-tools that hold promise to solve our most pressing digital problems including privacy risks, hacks, data misuse, fakes and fraud. Along with a family of related technologies, they are a social movement that offers an abundance of opportunity for those who know how to leverage them. Unblocked explains: Why ignoring this technology exposes you to competitive disruption What's coming in this next era—no technical background required How to prepare your organization to respond to the coming shift
    Note: Online resource; Title from title screen (viewed July 18, 2019)
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  • 16
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : O'Reilly Media, Inc. | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (1 video file, approximately 9 hr., 19 min.)
    Edition: 1st edition
    Keywords: Electronic videos ; local ; Audiobooks ; local
    Abstract: Technologists who want their ideas heard, understood, and funded are often told to speak the language of business—without really knowing what that is. This book’s toolkit provides architects, product managers, technology managers, and executives with a shared language—in the form of repeatable, practical patterns and templates—to produce great technology strategies. Author Eben Hewitt developed 39 patterns over the course of a decade in his work as CTO, CIO, and chief architect for several global tech companies. With these proven tools, you can define, create, elaborate, refine, and communicate your architecture goals, plans, and approach in a way that executives can readily understand, approve, and execute. This book covers: Architecture and strategy: Adopt a strategic architectural mindset to make a meaningful material impact Creating your strategy: Define the components of your technology strategy using proven patterns Communicating the strategy: Convey your technology strategy in a compelling way to a variety of audiences Bringing it all together: Employ patterns individually or in clusters for specific problems; use the complete framework for a comprehensive strategy
    Note: Online resource; Title from title screen (viewed October 31, 2019)
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  • 17
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : IT Governance Publishing | Boston, MA : Safari
    ISBN: 9781787780873
    Language: English
    Pages: 1 online resource (10735 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: Aligned with the latest iteration of the Standard – ISO 27001:2013 – this new edition of the original no-nonsense guide to successful ISO 27001 certification is ideal for anyone tackling ISO 27001 for the first time, and covers each element of the ISO 27001 project in simple, non-technical language
    Note: Online resource; Title from title page (viewed October 2, 2019)
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  • 18
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : O'Reilly Media, Inc. | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (44308 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: Marc Andreesen once said that "markets that don't exist don't care how smart you are." Whether you're a startup founder trying to disrupt an industry, or an entrepreneur trying to provoke change from within, your biggest risk is building something nobody wants. Lean Analytics can help. By measuring and analyzing as you grow, you can validate whether a problem is real, find the right customers, and decide what to build, how to monetize it, and how to spread the word. Focusing on the One Metric That Matters to your business right now gives you the focus you need to move ahead—and the discipline to know when to change course. Written by Alistair Croll and Ben Yoskovitz, the book lays out practical, proven steps to take your startup from initial idea to product/market fit and beyond. Packed with over 30 case studies, and based on a year of interviews with over a hundred founders and investors, the book is an invaluable, practical guide for Lean Startup practitioners everywhere.
    Note: Online resource; Title from title page (viewed February 26, 2019)
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  • 19
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : IT Governance Publishing | Boston, MA : Safari
    ISBN: 9781787781665
    Language: English
    Pages: 1 online resource (4263 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: All the facts you need to pass your ITIL 4 Foundation exam This is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course and gives a clear and concise overview of the facts you need to pass the exam.
    Note: Online resource; Title from title page (viewed October 23, 2019)
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  • 20
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : O'Reilly Media, Inc. | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (20778 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: This audio book is for Product Managers of all levels (including the VP level) who understand that if companies want to remain innovative in today’s market, they have to adopt a culture of learning and customer-centric practices that are focused on outcomes over outputs. This audio book provides Product Managers with a practical process and a toolbox of product management principles that can be applied to any company, big or small, and will help them produce real positive results. They will learn how to overcome product development roadblocks, the secrets to communicating and collaborating within a company structure, and how to build products that benefit both the business and the customer.
    Note: Online resource; Title from title page (viewed April 15, 2019)
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  • 21
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : O'Reilly Media, Inc. | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (21944 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: A good product roadmap is one of the most important and influential documents an organization can develop, publish, and continuously update. In fact, this one document can steer an entire organization when it comes to delivering on company strategy. This practical guide teaches you how to create an effective product roadmap, and demonstrates how to use the roadmap to align stakeholders and prioritize ideas and requests. With it, you’ll learn to communicate how your products will make your customers and organization successful. Whether you're a product manager, product owner, business analyst, program manager, project manager, scrum master, lead developer, designer, development manager, entrepreneur, or business owner, this audio book will show you how to: Articulate an inspiring vision and goals for your product Prioritize ruthlessly and scientifically Protect against pursuing seemingly good ideas without evaluation and prioritization Ensure alignment with stakeholders Inspire loyalty and over­-delivery from your team Get your sales team working with you instead of against you Bring a user­ and buyer-­centric approach to planning and decision-making Anticipate opportunities and stay ahead of the game Publish a comprehensive roadmap without over­committing
    Note: Online resource; Title from title page (viewed March 28, 2019)
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  • 22
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : IT Governance Publishing | Boston, MA : Safari
    ISBN: 9781787781016
    Language: English
    Pages: 1 online resource (3467 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: This pocket guide provides an easy-to-read and straightforward introduction to the subjects of business continuity and ISO22301. If your organisation is implementing, or considering implementing, an ISO22301 business continuity management system (BCMS), then you need to read this pocket guide.
    Note: Online resource; Title from title page (viewed October 2, 2019)
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  • 23
    Online Resource
    Online Resource
    [Place of publication not identified] : O'Reilly
    Language: English
    Pages: 1 online resource (1 streaming video file (5 hr., 3 min., 29 sec.)) , digital, sound, color
    Keywords: Organizational change ; Organizational effectiveness ; Agile software development ; Audiobooks ; local
    Abstract: "The Agile movement provides real, actionable answers to the question that keeps many company leaders awake at night: How do we stay successful in a fast-changing and unpredictable world? Agile has already transformed how modern companies build and deliver software. This practical book demonstrates how entire organizations, from product managers and engineers to marketers and executives, can put Agile to work."--Resource description page.
    Note: Title from title screen (viewed June 10, 2019). - Date of publication from resource description page
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  • 24
    Online Resource
    Online Resource
    [Place of publication not identified] : O'Reilly
    Language: English
    Pages: 1 online resource (1 streaming video file (5 hr., 40 min., 50 sec.)) , digital, sound, color
    Keywords: Information technology ; Management ; Teams in the workplace ; Application software ; Development ; Agile software development ; Audiobooks ; local
    Abstract: "Lean UX has become the preferred approach to interaction design, tailor-made for today's agile teams. In the second edition of this award winning book, leading advocates Jeff Gothelf and Josh Seiden expand on the valuable Lean UX principles, tactics, and techniques covered in the first edition to share how product teams can easily incorporate design, experimentation, iteration, and continuous learning from real users into their Agile process. Inspired by Lean and Agile development theories, Lean UX lets you focus on the actual experience being designed, rather than deliverables. This book shows you how to collaborate closely with other members of your Agile product team, and gather feedback early and often. You'll learn how to drive the design in short, iterative cycles to assess what works best for the business and the user. Lean UX shows you how to make this change, for the better."--Resource description page.
    Note: Title from title screen (viewed June 10, 2019). - Date of publication from resource description page
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  • 25
    Online Resource
    Online Resource
    [Place of publication not identified] : O'Reilly
    Language: English
    Pages: 1 online resource (1 streaming video file (4 hr., 42 min., 2 sec.)) , digital, sound, color
    Keywords: New business enterprises ; Entrepreneurship ; Business planning ; Audiobooks ; local
    Abstract: "In this inspiring book, Ash Maurya takes you through an exacting strategy for achieving a "product/market fit" for your fledgling venture, based on his own experience in building a wide array of products from high-tech to no-tech. Throughout, he builds on the ideas and concepts of several innovative methodologies, including the Lean Startup, Customer Development, and bootstrapping. Running Lean is an ideal tool for business managers, CEOs, small business owners, developers and programmers, and anyone who's interested in starting a business project."--Resource description page.
    Note: Title from title screen (viewed June 10, 2019). - Date of publication from resource description page
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  • 26
    Online Resource
    Online Resource
    [Place of publication not identified] : O'Reilly
    Language: English
    Pages: 1 online resource (1 streaming video file (6 hr., 8 min., 38 sec.)) , digital, sound, color
    Keywords: Public speaking ; Public speaking ; Anecdotes ; Electronic videos ; local ; Audiobooks ; local
    Abstract: "In this hilarious and highly practical audio book, author and professional speaker Scott Berkun reveals the techniques behind what great communicators do, and shows how anyone can learn to use them well. For managers and teachers--and anyone else who talks and expects someone to listen--Confessions of a Public Speaker provides an insider's perspective on how to effectively present ideas to anyone. It's a unique, entertaining, and instructional romp through the embarrassments and triumphs Scott has experienced over 15 years of speaking to crowds of all sizes."--Resource description page.
    Note: Title from title screen (viewed May 22, 2019). - Date of publication from resource description page
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  • 27
    Online Resource
    Online Resource
    [Place of publication not identified] : O'Reilly
    Language: English
    Pages: 1 online resource (1 streaming video file (6 hr., 51 min., 48 sec.)) , digital, sound, color
    Keywords: Teams in the workplace ; Teams in the workplace ; Training of ; Electronic videos ; local ; Audiobooks ; local
    Abstract: "Collaboration is key for organizations in the 21st century, yet few business people have been trained to teach this skill. How do you advance ideas in a collaborative way and then communicate them throughout your company? In this practical audio book, author Gretchen Anderson shows you how to generate ideas with others while gaining buy-in from all levels of your organization. Product managers, designers, marketers, technical leaders, and executives will obtain better insight into how team members work together to make decisions. Through tangible exercises and techniques, you'll learn how to turn promising ideas into products, services, and solutions that make a real difference in the market."--Resource description page.
    Note: Title from title screen (viewed May 22, 2019). - Date of publication from resource description page
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  • 28
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Manning Publications | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (66482 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: "A comprehensive overview of the challenges teams face when moving to microservices, with industry-tested solutions to these problems." Tim Moore, Lightbend Microservices Patterns teaches enterprise developers and architects how to build applications with the microservice architecture. Rather than simply advocating for the use the microservice architecture, this clearly-written guide takes a balanced, pragmatic approach, exploring both the benefits and drawbacks. Successfully developing microservices-based applications requires mastering a new set of architectural insights and practices. In this unique book, microservice architecture pioneer and Java Champion Chris Richardson collects, catalogues, and explains 44 patterns that solve problems such as service decomposition, transaction management, querying, and inter-service communication. Microservices Patterns teaches you how to develop and deploy production-quality microservices-based applications. This invaluable set of design patterns builds on decades of distributed system experience, adding new patterns for writing services and composing them into systems that scale and perform reliably under real-world conditions. More than just a patterns catalog, this practical guide offers experience-driven advice to help you design, implement, test, and deploy your microservices-based application. Inside: How (and why!) to use the microservice architecture Service decomposition strategies Transaction management and querying patterns Effective testing strategies Deployment patterns This book/course is made for enterprise developers familiar with standard enterprise application architecture. Examples are in Java. Chris Richardson is a Java Champion, a JavaOne rock star, author of Manning’s POJOs in Action , and creator of the original CloudFoundry.com. Pragmatic treatment of an important new architectural landscape. Simeon Leyzerzon, Excelsior Software A solid compendium of information that will quicken your migration to this modern cloud-based architecture. John Guthrie, Dell/EMC How to understand the microservices approach, and how to use it in real life. Potito Coluccelli, Bizmatica Econocom NARRATED BY AIDEN HUMPHREYS AND LOU FERNANDEZ
    Note: Online resource; Title from title page (viewed October 27, 2018) , Mode of access: World Wide Web.
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  • 29
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9781260457506
    Language: English
    Pages: 1 online resource (44068 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: The Little Book of Common Sense Investing, The Bogleheads' Guide to Investing, INTELLIGENT ASSET ALLOCATOR, BIRTH OF PLENTY, book, guide, how to, investing, invest, investment, finance, financial, money, market, portfolio, profit, earnings, securities, stocks, capital, allocate, diversification, diversify, allocation, bull market, bear market, wall street, BBC, MSCI, S&P, Russell, FTSE, Dow Jones, Hang Seng, HIS, BSE, Nikkei, BMG, BRIC, NASDAQ, CBOT, futures, derivative, forward, futures, option, swap, valuation, constraint, asset, retirement, planning, commodities, bonds, mutual funds, exchange traded fund, ETF, value, equity, personal finance, American Stock Exchange, ASE, Bombay Stock Exchange, Euronext, Frankfurt, Hong Kong, London, New York, NYSE, Zurich, Singapore, Shanghai, Greenspan's Bubbles, The Templeton Way, How to Make Money in Stocks, The Successful Investor, Way of the Turtle, The Art of Investing and Portfolio Management, Standard & Poor's Guide to Money & Investing, Wall Street Stories, Understanding Wall Street, Standard & Poor's 500 Guide, Stocks for the Long Run, Mastering the Art of Asset Allocation, McGraw-Hill's Interest Amortization Tables, Option Volatility and Pricing, The Four Pillars of Investing, Trend Trading for a Living, Mastering the Trade, Security Analysis, Trade Your Way to Financial Freedom, The New Day Trader Advantage, The 10 Essentials of Forex Trading, Technical Analysis Demystified, Forex Shockwave Analysis, Trend Trading, The Secret Language of Financial Reports, Fibonacci Analysis, Derivative Financial Instruments, Compliance Management, ETF Strategies and Tactics, Stabilizing an Unstable Economy, John Maynard Keynes, When Markets Collide, Investing With Intelligent ETFs, Private Equity Edge, Investment Banking Explained, Basel II Implementation, Commodities Demystified, Credit Derivatives Handbook
    Note: Online resource; Title from title page (viewed December 31, 2018)
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  • 30
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : IT Governance Publishing | Boston, MA : Safari
    ISBN: 9781787780897
    Language: English
    Pages: 1 online resource (3207 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: The ideal primer for anyone implementing an information security management system. Written by an acknowledged expert on the ISO27001 Standard, this pocket guide is the ideal resource for anyone wanting a clear, concise and easy-to-read introduction to information security.
    Note: Online resource; Title from title page (viewed October 2, 2018)
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  • 31
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : O'Reilly Media, Inc. | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (22694 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: Product management has become a critical connective role for modern organizations, from small technology startups to global corporate enterprises. And yet the day-to-day work of product management remains largely misunderstood. In theory, product management is about building products that people love.
    Note: Online resource; Title from title page (viewed March 1, 2018)
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  • 32
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : IT Governance Publishing | Boston, MA : Safari
    ISBN: 9781787780842
    Language: English
    Pages: 1 online resource (8542 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: PRINCE2 Agile: An Implementation Pocket Guide is an official AXELOS-licensed guide that explains the PRINCE2 Agile framework in clear business language with practical guidance on how to implement this framework for any project in your organisation.
    Note: Online resource; Title from title page (viewed October 2, 2018)
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  • 33
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : IT Governance Publishing | Boston, MA : Safari
    ISBN: 9781787780941
    Language: English
    Pages: 1 online resource (11345 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: Written for IT service managers, consultants and other practitioners in IT governance, risk and compliance, this practical book discusses all the key concepts of COBIT®5, and explains how to direct the governance of enterprise IT (GEIT) using the COBIT®5 framework.
    Note: Online resource; Title from title page (viewed December 6, 2018)
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  • 34
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : IT Governance Publishing | Boston, MA : Safari
    ISBN: 9781787780866
    Language: English
    Pages: 1 online resource (5943 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: Information security means much more than a technology solution, and requires buy-in from senior managers and the collaboration of all staff in the organisation. By looking at ISO27001 and ISO27002 together, this pocket guide gives a wider view of what it means to implement an ISO27001 ISMS.
    Note: Online resource; Title from title page (viewed October 2, 2018)
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  • 35
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : IT Governance Publishing | Boston, MA : Safari
    ISBN: 9781787780965
    Language: English
    Pages: 1 online resource (52439 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: The Security Consultant's Handbook sets out a holistic overview of the essential core knowledge, emerging opportunities and approaches to corporate thinking that are increasingly demanded by employers and buyers in the security market.
    Note: Online resource; Title from title page (viewed November 6, 2018)
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  • 36
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : O'Reilly Media, Inc. | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (32035 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: Managing people is difficult wherever you work. But in the tech industry, where management is also a technical discipline, the learning curve can be brutal—especially when there are few tools, texts, and frameworks to help you. In this practical guide, author Camille Fournier (tech lead turned CTO) takes you through each stage in the journey from engineer to technical manager.
    Note: Online resource; Title from title page (viewed March 1, 2018)
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  • 37
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : IT Governance Publishing | Boston, MA : Safari
    ISBN: 9781787780989
    Language: English
    Pages: 1 online resource (4175 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: This book provides clear guidance on the SIAM process, answering questions on what service integration is, when SIAM is applicable, and what approach should be taken when sourcing ITSM services in a multi-sourced environment.
    Note: Online resource; Title from title page (viewed October 18, 2018)
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  • 38
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : IT Governance Publishing | Boston, MA : Safari
    ISBN: 9781787781009
    Language: English
    Pages: 1 online resource (24203 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: There is a wealth of material that describes the nuts and bolts of IT Service Management (ITSM), but there is little practical advice on how to implement ITSM best practices to achieve business objectives and design and implement a real, working ITSM model. This book fills the gap.
    Note: Online resource; Title from title page (viewed October 23, 2018)
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  • 39
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : O'Reilly Media, Inc. | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (32865 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: In today’s lightning-fast technology world, good product management is critical to maintaining a competitive advantage. Yet, managing human beings and navigating complex product roadmaps is no easy task, and it’s rare to find a product leader who can steward a digital product from concept to launch without a couple of major hiccups. Why do some product leaders succeed while others don’t?
    Note: Online resource; Title from title page (viewed February 28, 2018)
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  • 40
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : IT Governance Publishing | Boston, MA : Safari
    ISBN: 9781787780880
    Language: English
    Pages: 1 online resource (23068 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: This book will guide you through each step of your project, clearly defining the underlying principles that should be applied to every project, regardless of what is going on inside or outside the project environment.
    Note: Online resource; Title from title page (viewed October 2, 2018) , Mode of access: World Wide Web.
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  • 41
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : IT Governance Publishing | Boston, MA : Safari
    ISBN: 9781787780859
    Language: English
    Pages: 1 online resource (17835 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: Drawing on her extensive experience, Jamie proposes a new role for Agile projects: The Agile business analyst. She details 30 achievable ways that such a role will increase relevance, quality and overall business value, and provide business users with crucial support.
    Note: Online resource; Title from title page (viewed October 1, 2018) , Mode of access: World Wide Web.
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  • 42
    ISBN: 9781260117554
    Language: English
    Pages: 1 online resource (18691 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Based on groundbreaking research, this is an essential toolkit for leaders who want their brand to leave a lasting mark on the world.
    Note: Online resource; Title from title page (viewed March 30, 2018)
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  • 43
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : IT Governance Publishing | Boston, MA : Safari
    ISBN: 9781787780903
    Language: English
    Pages: 1 online resource (4308 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: With a quality management system (QMS) based on ISO 9001 you can ensure the quality of the products and services your company provides, thereby enhancing customer satisfaction and increasing profitability. ISO 9001:2015 – A Pocket Guide provides a useful introduction to ISO 9001 and the principles of quality management.
    Note: Online resource; Title from title page (viewed October 2, 2018)
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  • 44
    ISBN: 9781260117257
    Language: English
    Pages: 1 online resource (37236 pages)
    Edition: 4th edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Investing, investments, business and money, accounting, finance, financial schemes, investment fraud, business ethnics, securities, investment strategies, business and economics, auditing, unethical businesses, protecting your investments, investment advice
    Note: Online resource; Title from title page (viewed March 28, 2018)
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  • 45
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : IT Governance Publishing | Boston, MA : Safari
    ISBN: 9781787780934
    Language: English
    Pages: 1 online resource (7940 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: The Psychology of Information Security – Resolving conflicts between security compliance and human behaviour considers information security from the seemingly opposing viewpoints of security professionals and end users to find the balance between security and productivity.
    Note: Online resource; Title from title page (viewed October 2, 2018)
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  • 46
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9781260129212
    Language: English
    Pages: 1 online resource (17631 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: manage, lead, culture, engagement, innovation, personnel,strategy, business growth, inspire, motivate, performance, workplace, management, leadership, staff, motivational, job performance, career
    Note: Online resource; Title from title page (viewed October 11, 2018)
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  • 47
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9781260134827
    Language: English
    Pages: 1 online resource (34668 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: sales, strategy, tactics, skills, management, team, close, relationship, loyalty, customer, service, retail, engage
    Note: Online resource; Title from title page (viewed June 8, 2018)
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  • 48
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : IT Governance Publishing | Boston, MA : Safari
    ISBN: 9781787780958
    Language: English
    Pages: 1 online resource (4427 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: Cyber Essentials certification will provide numerous benefits, including the opportunity to tender for business where certification to the scheme may be a prerequisite.This pocket guide explains how to achieve certification to Cyber Essentials in a fast, effective and cost-effective manner.
    Note: Online resource; Title from title page (viewed October 18, 2018)
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  • 49
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9781260108873
    Language: English
    Pages: 1 online resource (27645 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: communication, leadership, relationship, manage, psychology, discussion, performance, review, social, meeting, presentation, speech, converse
    Note: Online resource; Title from title page (viewed July 21, 2017)
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  • 50
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9781259860652
    Language: English
    Pages: 1 online resource (24568 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: A practical guide based on a proprietary skill assessment tool—a Myers-Briggs for presenters—that provides tips and strategies that address the core element for becoming a successful presenter: YOU. The book offers practical and actionable persona-specific advice designed to help business professionals make the most impactful presentations possible. Once readers have mastered their own persona, they can explore others to experiment with and learn from, to become the strongest, most well-rounded communicators they can be—so they can razzle-dazzle any audience on any topic at any time.
    Note: Online resource; Title from title page (viewed February 17, 2017)
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  • 51
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9781260011883
    Language: English
    Pages: 1 online resource (29188 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Mapping Innovation is a strategic guide for focusing your organization’s innovation efforts where it counts. It helps you ask the right questions, map the innovation space, and define which approach is most likely to solve the specific problems and opportunities you face. In essence, this book enables you to choose the right tools for the job and build a solid strategy based on sound principles, rather than conjecture.
    Note: Online resource; Title from title page (viewed May 23, 2017)
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  • 52
    ISBN: 9781260118193
    Language: English
    Pages: 1 online resource (35740 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Business, strategy, operations management, management, lean management, operational excellence,innovation, business strategy, lean, lean practitioners, lean strategy, Lean thinking, machine that changed the world, gold mine trilogy, LEI, AME, leadership, organization, management practices, lean leadership, Toyota way, Toyota kata, TPS
    Note: Online resource; Title from title page (viewed June 23, 2017)
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  • 53
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9781259861178
    Language: English
    Pages: 1 online resource (26077 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: B2B, sales team, sales department, closing the sale, complex, sales process, relationship, prospect, lead, presentation, pitch, decision maker, stakeholders, cultivate, team selling, team sale, group sale, cross-selling, enterprise sale, effective
    Note: Online resource; Title from title page (viewed June 5, 2017)
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  • 54
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9781259860379
    Language: English
    Pages: 1 online resource (27563 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Personality matters. The actions and interactions between individuals have a huge impact on outcomes in the workplace, as in life. This impact is played out in every profession, at times with extraordinary and at times disastrous results.
    Note: Online resource; Title from title page (viewed February 20, 2017)
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  • 55
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9781259863097
    Language: English
    Pages: 1 online resource (15367 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Dealing with Meetings You Can’t Stand is the necessary antidote to one of the biggest banes and drains on business today. It will help any business professional run efficient, productive meetings every time by solving problems related to the most important issues: preparation, people, process, and time.
    Note: Online resource; Title from title page (viewed May 22, 2017)
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  • 56
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9781260031058
    Language: English
    Pages: 1 online resource (32718 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: manage, leader, knowledge worker, modern management, innovation, growth, sustainability, customer, partnership, workforce, leadership
    Note: Online resource; Title from title page (viewed September 1, 2017)
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  • 57
    Online Resource
    Online Resource
    [Place of publication not identified] : O'Reilly Media
    Language: English
    Pages: 1 online resource (1 streaming video file (43 min., 4 sec.)) , digital, sound, color
    Keywords: Machine learning ; Application software ; Development ; Audiobooks ; local
    Abstract: "In this episode of the O'Reilly Data Show, Ben Lorica speaks with Mikio Braun, delivery lead and data scientist at Zalando. After spending previous years in academia, Braun recently made the decision to switch to industry. He shares some observations about building large-scale systems, particularly deploying data applications in production systems. Given his longstanding background as a machine learning researcher and practitioner, Ben gets his take on topics like deep learning, hybrid systems, feature engineering, and AI applications."--Resource description page.
    Note: Title and publication information from resource description page (Safari, viewed April 28, 2016)
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  • 58
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : O'Reilly Media, Inc. | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (1725 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: How can sound be used to both generate data and express data? In this episode of the Hardware podcast, Jon Bruner and David Cranor talk with Cameron Turner, co-founder and principal at The Data Guild. Turner is the author of the new O’Reilly report “Finding Profit in Your Organization’s Data: Examples and Best Practices.”
    Note: Online resource; Title from title page (viewed March 29, 2016)
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  • 59
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : O'Reilly Media, Inc. | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (2397 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: In this week’s Design Podcast episode, Mary Treseler sits down with Joel Marsh, designer and author of UX for Beginners. Discussion topics include: design as a scientific way of thinking, what happens when you try to cash a check in Sweden, combining behavioral economics and design, and why learning design is like learning to play the piano.
    Note: Online resource; Title from title page (viewed March 17, 2016)
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  • 60
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : O'Reilly Media, Inc. | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (2522 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: In this episode of the O’Reilly Data Show, Ben Lorica speaks with one of Strata + Hadoop World’s most popular teachers—Duncan Ross, data and analytics director at TES Global. In his long career in data, Ross has seen several stages of the evolution of tools, techniques, and training programs, and along the way he has interacted with business managers in many countries and regions. In keeping with his wide-ranging interests, Ben and Duncan discuss many topics, including business analytics, data science training programs, data philanthropy and data for good, and university rankings.
    Note: Online resource; Title from title page (viewed March 24, 2016)
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    [Erscheinungsort nicht ermittelbar] : O'Reilly Media, Inc. | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (945 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: In this week's episode of the Radar Podcast, O'Reilly's Mac Slocum chats with Christine Park, senior product designer at Basis, and John Alderman, director of Supereverywhere. They talk about multi-modal design, which is an approach to design that takes into consideration the physical senses and the role they play in the user experience, and they also chat about how multi-modal design applies to the Web.
    Note: Online resource; Title from title page (viewed April 7, 2016)
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  • 62
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9781259644832
    Language: English
    Pages: 1 online resource (25611 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: The Communication Clinic addresses numerous different elements of communication, including blog posts, making successful presentations, writing effective emails, and presenting yourself professionally in the workplace, interacting via Skype, and more. Laid out into 99 quick and easy-to-digest chapters, Pachter helps readers identify and diagnose any communication problem areas, and then provides prescriptive, implementable steps to not only overcome these difficulties, but to thrive in the face of them
    Note: Online resource; Title from title page (viewed December 8, 2016)
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  • 63
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9781259643187
    Language: English
    Pages: 1 online resource (22845 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Focusing on the dynamic changes in solo and boutique consulting, Weiss builds on his classic unified model, giving guidance and step-by-step advice on how to take advantage of new global opportunities, develop brands, create and license intellectual property, avoid the pitfalls of social media, incorporate counter-intuitive methods that lead to unsolicited referrals, and succeed in continuing turbulent times
    Note: Online resource; Title from title page (viewed April 27, 2016)
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  • 64
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    [Erscheinungsort nicht ermittelbar] : O'Reilly Media, Inc. | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (1881 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: In this episode, Jenn Webb chats with Timoni West, the principal designer at Unity Labs, where she specializes in virtual reality (VR) user experience. Discussion topics include VR, the UX hurdles designers are tackling, what will drive mainstream adoption, and what we can expect from VR in the future.
    Note: Online resource; Title from title page (viewed March 25, 2016)
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  • 65
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    [Place of publication not identified] : O'Reilly Media
    Language: English
    Pages: 1 online resource (1 streaming video file (51 min., 34 sec.)) , digital, sound, color
    Keywords: Drone aircraft ; Robotics ; Aerial videography ; Audiobooks ; local
    Abstract: "What happens when a hobbyist technology goes commercial? In this episode of the Hardware Podcast, Chris Anderson, founder and CEO of 3D Robotics, talks about his company's journey from 'a DIY company to a consumer electronics company to an enterprise software company.'"--Resource description page.
    Note: Title and publication information from resource description page (Safari, viewed April 29, 2016)
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  • 66
    ISBN: 9780071841092
    Language: English
    Pages: 1 online resource (1 streaming video file (7 hr., 7 min., 38 sec.)) , digital, sound, color
    Keywords: Public speaking ; Business presentations ; Business communication ; Audiobooks ; local ; Audiobooks
    Abstract: "Toastmasters, a name synonymous with public speaking, is dedicated to developing its members' communication and leadership skills. Now Distinguished Toastmaster Jeremey Donovan and Public Speaking World Champion Ryan Avery break down the winning speeches from Toastmasters' prestigious annual competition--providing you with tips and techniques guaranteed to improve your speaking, presentation, and communication skills. They also include a special section of insights and advice for readers who aspire to become serious public speaking competitors."--Resource description page.
    Note: Title from resource description page (Safari, viewed May 10, 2018)
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  • 67
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071850155
    Language: English
    Pages: 1 online resource (22816 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Inspired by the Ideas and Insight of Taxi Terry…The Best Guide to Customer Service You Will Ever Read No matter who you are, what you do, where you work, or how much money you make, you can learn a lot from a cab driver--especially when it is Taxi Terry, a successful self-starting entrepreneur who combines passion with effort and skill to create distinction in his job and in his life. Bestselling author and Hall of Fame speaker Scott McKain was so impressed by Terry's joyful approach to customer service, he incorporated the driver's inspiring personal philosophy and uplifting advice into his business speeches at corporate events--with stunning success. These are the 7 Tenets of Taxi Terry: Set high expectations--then, exceed them! Delivering what helps the customer . . . helps you. Customers are people--so, personalize the experience. Think logically--then act creatively and consistently. Make the customer the star of your show! Help your customers to come back for more. Creating joy for your customer will make your work--and life--more joyful! If you want to be more than just a job title, Taxi Terry will inspire you to be better at what you do and become the best in your field. You'll find step-by-step strategies for each of the seven tenets, with actionable solutions that can be applied to an endless range of workplace problems. Also, with a special focus on "internal customers"--the people you rely on every day within your own company--the book addresses one of the most destructive issues in business today: employee disengagement. Using the same techniques that win over customers, you can actively engage coworkers, clients, and colleagues more effectively. In other words, everybody wins. 7 Tenets of Taxi Terry is your road map to an extraordinary journey--full of wonderful encounters and mutually rewarding experiences--that will take you anywhere you want to go. PRAISE FOR 7 TENETS OF TAXI TERRY: "Scott McKain is a great storyteller and Taxi Terry delivers: it provides you what you need to know and do to provide your customers the kind of experience that will delight them and keep them coming back for more." -- Mark Sanborn, author of The Fred Factor and CEO of Sanborn and Associates "McKain clearly shows again why he is the master at teaching companies how they can out-market, out-sell, and out-service their competition." -- Dr. Tony Alessandra, author of The Platinum Rule and The NEW Art of Managing People "McKain shows you how to c...
    Note: Online resource; Title from title page (viewed July 14, 2014)
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  • 68
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071835398
    Language: English
    Pages: 1 online resource (20909 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: YOU can create the next breakthrough innovation A revolution is under way. But it's not about tearing down the old guard. It's about building, it's about creating, it's about breathing life into groundbreaking new ideas. It's called the Maker Movement, and it's changing the world. Mark Hatch has been at the forefront of the Maker Movement since it began. A cofounder of TechShop--the first, largest, and most popular makerspace--Hatch has seen it all. Average people pay a small fee for access to advanced tools--everything from laser cutters and milling machines to 3D printers and AutoCAD software. All they have to bring is their creativity and some positive energy. Prototypes of new products that would have cost $100,000 in the past have been made in his shop for $1,000. The Maker Movement is where all the next great inventions and innovations are happening--and you can play a part in it. The Maker Movement Manifesto takes you deep into the movement. Hatch describes the remarkable technologies and tools now accessible to you and shares stories of how ordinary people have devised extraordinary products, giving rise to successful new business ventures. He explains how economic upheavals are paving the way for individuals to create, innovate, make a fortune--and even drive positive societal change--with nothing more than their own creativity and some hard work. It's all occurring right now, all around the world--and possibly in your own neighborhood. The creative spirit lives inside every human being. We are all makers. Whether you're a banker, lawyer, teacher, tradesman, or politician, you can play an important role in the Maker society. So fire up your imagination, read The Maker Movement Manifesto --and start creating! Praise for The Maker Movement Manifesto "It’s the same revolutionary innovation model, but now applied to one of the biggest industries in the world—manufacturing." --Chris Anderson, CEO, 3D Robotics, and former Editor-in-Chief, Wired "He (Henry Ford) probably would have started in TechShop." --Bill Ford, Executive Chairman, Ford Motor Company, and great-grandson of Henry Ford "We are heading into a new age of manufacturing . . . Hatch has a front-row seat and has written the must-follow guide to democratize this new age. This is the book I wish every American would use. It contains the keys to the future of work and joy for everyone." --Robert Scoble, Startup Liaison Officer, Rackspace “TechShop is the garage that Thomas Edison w...
    Note: Online resource; Title from title page (viewed January 1, 2014)
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  • 69
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071845540
    Language: English
    Pages: 1 online resource (24217 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: BUILD YOUR COMPANY INTO A GLOBAL GIANT--THE LENOVO WAY A powerful book that shows the step-by-step evolution of a new kind of global technology powerhouse, The Lenovo Way is indispensable reading for leaders and managers who deal with strategy, innovation, branding, and HR at any kind of company. It also tells the remarkable story of how two women from very different backgrounds rose to become leaders in Lenovo's journey to the top. The Lenovo Way shows business leaders how to gain market share and develop new business models. The strategies driving Lenovo’s ascent to the leading position in the PC industry have been in motion for years, and this book shows how Lenovo, with roots in both East and West, did it. Based on unprecedented access to former and present CEOs and other top managers, The Lenovo Way tells the fascinating story of the rise of this remarkable global brand. It also provides invaluable business lessons for how to use Lenovo’s success strategies to advance your own company's success. Building for a decade on its history-making acquisition of IBM's PC business in 2005, today Lenovo is #1 in global PC sales, and it is rapidly gaining in sales of tablets and smartphones. Lenovo is challenging the world's biggest and most powerful brands through innovations and new acquisitions to become an even bigger force in smartphones, servers, and cloud computing, and its CEO has been listed as one of the best in the world. Using the story of Lenovo as a case study illustrating best global practices, The Lenovo Way explains how to: Gain market share by protecting core strengths while seizing new opportunities Create a diverse and effective culture that transcends all borders Lead your company successfully through the chaos of change Make innovation part of your organizational DNA Providing key insights into the topics most critical to leaders of global businesses, the authors explore all the major turning points: from building an iconic brand to streamlining supply chains, while making the transition from a core business of PCs to a new business model. In order to excel in today's marketplace, managers need to create a blueprint for a whole new level of globalization. You must position your company to continue doing what it does best, yet be poised not just to navigate but also to capitalize on change and take advantage of turmoil. Look to the company that has been able to turn a diverse workforce into a global business phenomenon. This i...
    Note: Online resource; Title from title page (viewed August 18, 2014)
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  • 70
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071849890
    Language: English
    Pages: 1 online resource (28237 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Most technology startups never make it to the funding stage, and only a small percentage of those that are venture-backed generate a positive return for their investors. An even smaller number of startup founders enjoy a truly prosperous exit. Bernd Schoner cofounded his tech startup during the dot-com bust, navigated it through market crises and internal turmoil, brought it through the global financial meltdown intact, and eventually sold it to a multibillion-dollar, multinational public technology company. In The Tech Entrepreneur's Survival Guide, Bernd shares what he learned and what he wished he knew at the time. He explains the major phases in a technology company's life cycle, helping entrepreneurs avoid common pitfalls and survive crises when they strike. He guides readers from the initial bootstrapping process through venture-capital financing and provides valuable advice on how to sell a technology company profitably--even in a challenging economic environment. Every chapter presents solutions to realworld issues that could otherwise have fatal consequences for a tech venture. Aspiring tech entrepreneurs will learn to: Set up shop: build the team, assemble necessary startup assets (including technology and intellectual property), get legal and financial affairs in order Secure capital: ask for money, nail the term sheet, ask for more money Get out: know when to sell, who to sell to, and how to make it a happy exit for all stakeholders, including the employees Written with deep insight, refreshing candor, and a dash of humor, this comprehensive guide to the often harsh realities of startup life is indispensable for entrepreneurs at any stage. PRAISE FOR THE TECH ENTREPRENEUR'S SURVIVAL GUIDE: "A genuine narrative from the field, with battle scars and self-reflection. Reading this book will help you avoid many pitfalls." -- Nicholas Negroponte, professor at the Massachusetts Institute of Technology Media Lab "There's a lot of great insights and practical advice for the entrepreneur in this book, stuff you normally won't read or hear unless you buy some hard-bitten company founder a few drinks. If you are launching a technology startup, reading this book is the thing you should do first." -- Mark Roberti, founder and editor in chief of RFID Journal "I wish I had read Bernd's book when we founded The Echo Nest. Bernd touches on all the major issues in the initial formation stages of a tech company and many of the problems that come up ...
    Note: Online resource; Title from title page (viewed May 28, 2014)
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  • 71
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071849425
    Language: English
    Pages: 1 online resource (22392 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: WHAT'S THE BEST WAY TO SUCCEED AT WORK? MAKE SURE YOUR BOSS SUCCEEDS FIRST. Today's typical workplace may be less formal and more inclusive than those of the past, but one thing hasn't changed: The boss is the boss. A veteran of the U.S. Army, William Smullen spent 50 years leading--and being led by--some of the toughest people in the business. Over his career, he served at every level from platoon to division--and at the highest levels in the Pentagon, as well. In business terms, that's the equivalent of running a very small business to sitting in a corporate C-Suite. Smullen's final public-service assignment was chief of staff to Secretary of State Colin L. Powell. As chief of staff, one of his main responsibilities was to ensure Secretary Powell kept his positive image and was successful in everything he did. Now, he shares the lessons he learned working in some of the world’s most demanding organizations. In Ways and Means for Managing Up, he tells you everything you need to know to effectively "manage your manager" in ways that help both you and your boss succeed and rise within your company. In 50 short yet informative chapters, Smullen shares his hard-won insight, such as: View your relationship with your boss as a partnership Think of your boss as a brand Never allow your boss to be surprised Help your boss manage risk or crisis Be a strategic asset your boss counts on Whether you're good friends with your manager or have trouble coexisting in the same office, your success depends on his or her success. This has always been true, and it will always be true. You serve yourself well when you serve your boss well. Take your career to new heights by learning and applying the Ways and Means for Managing Up. It can serve as a survival guide, a road map, or a blueprint for people at every level in an organization. PRAISE FOR WAYS AND MEANS FOR MANAGING UP: A terrific book by one of the masters of truth-telling in the American military--wise, forceful, and a must-read for anyone who has a boss. My hat is off to Bill Smullen, and yours will be too when you read what he has learned over the decades." -- BOB WOODWARD, Associate Editor, The Washington Post "Bill Smullen's unique experience as a member of the U.S. Army and as chief of staff for former Chairman of the Joint Chiefs of Staff and Secretary of State Colin Powell gives him some great lessons to pass on. I highly recommend Ways and Means for Managing Up. -- JIM BOEHEIM, Syracuse Universit...
    Note: Online resource; Title from title page (viewed April 16, 2014)
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  • 72
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    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
    ISBN: 9781626564183
    Language: English
    Pages: 1 online resource (19807 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: Too many organizations are overlooking, or even suppressing, their single most powerful source of growth and innovation. And it’s right under their noses. The frontline employees who interact directly with your customers, make your products, and provide your services have unparalleled insights into where problems exist and what improvements and new offerings would have the most impact. In this follow-up to their bestseller Ideas Are Free, Alan G. Robinson and Dean M. Schroeder show how to align every part of an organization around generating and implementing employee ideas and offer dozens of examples of what a tremendous competitive advantage this can offer. Their advice will enable leaders to build organizations capable of implementing 20, 50, or even 100 ideas per employee per year. Citing organizations from around the world, they explain what’s needed to put together a management team that can lead the type of organization that embraces grassroots ideas and describe the strategies, policies, and practices that enable them. They detail exactly how high-performing idea processes work and how to design one for your organization. There’s constant pressure today to do more with less. But cutting wages and benefits and pushing people to work harder with fewer resources can go only so far. Ironically, the best solution resides with the very people who have been bearing the brunt of these measures. With Robinson and Schroeder’s advice, you can unleash a constant stream of great ideas that will strengthen every facet of your organization.
    Note: Online resource; Title from title page (viewed March 31, 2014)
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  • 73
    ISBN: 9780071850223
    Language: English
    Pages: 1 online resource (29701 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: The Only Innovation Guide You Will Ever Need--from the Award-Winning Minds at Mayo Clinic A lot of businesspeople talk about innovation, but few companies have achieved the level of truly transformative innovation as brilliantly--or as famously--as the legendary Mayo Clinic. Introducing Think Big, Start Small, Move Fast, the first innovation guide based on the proven, decade-long program that’s made Mayo Clinic one of the most respected and successful organizations in the world. This essential must-have guide shows you how to: Inspire and ignite trailblazing innovation in your workplace Design a new business model that’s creative, collaborative, and sustainable Apply the traditional scientific method to the latest innovations in "design thinking" Build a customized toolkit of the best practices, project portfolios, and strategies Increase your innovation capacity--and watch how quickly you succeed These field-tested techniques grew out of the health care industry but are designed to work with any complex organization. Written by three Mayo Clinic Center for Innovation insiders--Dr. Nicholas LaRusso, Barbara Spurrier, and Dr. Gianrico Farrugia--the book offers a wealth of transformative ideas and strategies. The concise, easy-to-implement methods can help jump-start your employees' creative potential, involve them in the collaborative process, and pave the way to the future of sustainable innovation. You get step-by-step advice on building leadership teams, accelerator platforms for speeding up results, and fascinating case studies of innovation in action from the files of the Mayo Clinic Center for Innovation. In today's fast-moving world, it's innovation that drives success. This book gives you the keys. ADVANCE PRAISE FOR THINK BIG, START SMALL, MOVE FAST: "Truly great organizations do not just achieve great results; they are also relentless in the pursuit of continual improvement. This book offers both methods and motivation to leaders in any industry who understand that the pursuit of excellence is never-ending." -- Donald Berwick, M.D., MPP, President Emeritus and Senior Fellow, Institute for Healthcare Improvement "Do you want your organization to deliver a shockingly better customer experience? Here is Mayo's method that transformed the patient experience by making innovation systemic, the human side of innovation." -- Scott Cook, Cofounder and Chairman of the Executive Committee, Intuit "A powerful set of actionable, yet importantl...
    Note: Online resource; Title from title page (viewed September 17, 2014)
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  • 74
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071835527
    Language: English
    Pages: 1 online resource (25470 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Stay relevant, stay connected, STAY AHEAD OF THE GAME. When it comes to getting ahead today, your talent and experience matter. The problem is, someone else going for the promotion or business opportunity has a résumé that’s as good as, if not better than, yours. If you want to get ahead, you have to be different. You have to stand out from the crowd. You have to get decision makers to talk about you. No one understands what it takes to succeed in today’s business landscape better than D. A. (Debra) Benton. A globally recognized consultant, Benton has spent more than 20 years helping business professionals like you perform better and achieve more. In The CEO Difference , Benton gives you the insight and tools to make subtle changes in your presentation, attitude, and leadership style that will dramatically increase your leadership effectiveness—and, consequently, help you enjoy work and life. Learn how to differentiate yourself with tangible steps to get where you want to go: Authentically and effectively differentiate yourself in appropriate ways Inspire teams and organizations to be more productive and prosperous Understand yourself, change your mindset, and present yourself in a way that people are receptive to Create, manage, and mentor successful individuals and teams Remain intellectually curious while making meaningful contributions to your organization Competition for the top spot has never been fiercer. “Today, you have to exceed in a group of ‘exceeders,’” Benton writes. But it’s not all about improving your job performance. You are already knowledgeable, competent, and hard-working. It’s about doing typical things in atypical ways. It’s about doing things that add organizational value—without being asked. It’s about having what your competitors don’t: The CEO Difference. Praise for The CEO Difference “In our competitive world, finding a way to differentiate oneself is a key to success. Benton profiles a range of tried-and-true differentiators that can make all the difference.” —Jim Goldman, President and CEO, Godiva Chocolatier “After reading this book, you’ll understand why D. A. Benton is ranked one of the world’s Top 10 CEO coaches. She provides a succinct, real-world summary of what it takes for senior executives to differentiate themselves in an ever more competitive world.” —Daryl Brewster , CEO, CECP (Committee for Encouraging Corporate Philanthropy); former CEO, Krispy Kreme; and former President, Nabisco “Benton does it aga...
    Note: Online resource; Title from title page (viewed January 29, 2014)
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  • 75
    ISBN: 9780071849906
    Language: English
    Pages: 1 online resource (26697 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: THE MUST-HAVE GUIDE TO MENTORING For managers. For entry level. For executives. For entrepreneurs. For everyone. With job mobility increasing, globalization expanding, and technology advancing, you need more than a steady job and a solid network to keep your career on track. You need mentors--to learn and to grow--whether you're just starting out, are firmly established, or at the top of your profession. Everyone has something to learn, and everyone has something to teach. Introducing Strategic Relationships at Work: The first comprehensive mentoring guide written specifically for 21st-century career building, this entrepreneurial approach to work relationships addresses the key issues of our time: Job Mobility: How to make personal connections you can transfer from job to job Globalization: What you can learn from new mentors in a larger global context Technology: How to engage with the latest advances in social media and technology Pace of Change: What you can do to keep up--with a little help from your friends Using simple tools and proven strategies, this essential guide shows you how to leverage the relationships you already have to map out a new developmental network that grows with your career. You'll learn the secrets of companies with excellent developmental cultures, including IBM, Procter & Gamble, Sodexo, and KPMG. You'll discover the most effective ways to develop new talent in your workplace through formal programs that leverage mentors, sponsors, coaches, reverse mentors, and mentoring circles. You'll learn how leaders create work cultures where both formal and informal mentoring thrive. And you'll find handy charts and checklists to assess your work, your relationships, and your career path. MENTORING FOR THE NEW MILLENNIUM Whether you plan to move in and out of the workforce, make lateral or nontraditional career moves, or simply want to learn or teach new skills, Strategic Relationships at Work will help you take control of your destiny--and build the career or company that you envision. This powerful guide helps you leverage your interpersonal skills using the most effective tools available. You'll find ready-to-use checklists and worksheets, self-assessments, refl ective exercises, graphs, charts, and other visual tools to map out your own personal network of developers inside and outside of work. This is how you build a career that grows along with you. This is Strategic Relationships at Work. "Receiving and providing m...
    Note: Online resource; Title from title page (viewed June 27, 2014)
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9781260120868
    Language: English
    Pages: 1 online resource (48272 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: The stock-investing classic—updated to help investors win consistently in the chaotic, post-meltdown global economy Now in its fifth edition, Stocks for the Long Run includes Siegel’s highly anticipated analysis of the sub-prime crash, the financial crisis, and resulting world-wide recession. This new edition also includes a deeper focus on international investing and emerging markets.
    Note: Online resource; Title from title page (viewed January 7, 2014)
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  • 77
    ISBN: 9780071841849
    Language: English
    Pages: 1 online resource (24544 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Why a return to sound money is our only hope for a true recovery and a healthy global economy Few topics are as misunderstood today as the subject of money. Since the U.S. abandoned a gold-linked dollar more than four decades ago, the world's governments have slid into a dangerous ignorance of the fundamental monetary principles that guided the world's most successful economies for centuries. Today's wrong-headed monetary policies are now setting the stage for a new global economic and social catastrophe that could rival the recent financial crisis and even the horrors of the 1930s. Coauthored by Steve Forbes, one of the world’s leading experts on finance, Money shows you why that doesn’t need to happen—and how to prevent it. After hearing this entertaining and hugely well-informed audiobook, you will know more about money than most people in the highest government positions today. Money explains why a return to sound money is absolutely essential if the U.S. and other nations are ever to overcome today's problems. Stable money, Steve Forbes and Elizabeth Ames argue, is the only way to a true recovery, and a stable and prosperous economy. Today's system of fluctuating "fiat" money, in which governments manipulate the value of the dollar and other currencies, has been responsible for the biggest economic failures of recent decades, including the 2008 financial crisis, from whose effects we continue to suffer. The Obama/Bernanke/Yellen Federal Reserve and its unstable dollar policies are accelerating our course toward disaster, the authors show, in numerous convincing examples. In Money, Forbes and Ames answer these crucial questions: • What is the difference between money and value? What is real wealth? • How does sound money contribute to a well-functioning society? • How have our money policy errors led to the current problems in global financial markets? • What can we do now to reestablish the strength of the dollar and other currencies? The authors argue that the most effective way to return to a sound money policy and a healthy economy is to put the dollar back on a gold standard, and they outline the several different forms a gold standard could take. They also share invaluable suggestions for how to preserve our wealth and where to invest our money. Money is essential listening for anyone interested in this crucially important subject.
    Note: Online resource; Title from title page (viewed September 16, 2014)
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  • 78
    ISBN: 9780071849821
    Language: English
    Pages: 1 online resource (28523 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: MASTER THE 4 KEY TENETS OF LEADERSHIP--AND CREATE A "RIPPLE EFFECT" OF POSITIVE CHANGE. A CRASH COURSE IN LEADERSHIP THAT REALLY MAKES A DIFFERENCE Whether you're a manager, executive, or CEO, leadership matters. Whether you're running a large global firm or a small project team, it's the way you communicate and connect to other people that can make or break your success. The secret, according to Roxi Bahar Hewertson, is to make those connections count--to leverage your skills and play on your strengths--to lead like it matters…because it does. A virtual crash course in leadership, Lead Like It Matters…Because It Does combines three decades of experience and research with Hewertson's revolutionary work at Cornell to create the definitive workbook. Learn how to: Assess your leadership style and skill set--and make adjustments Create constructive dialogues including "managing up" and delegation Cut wasteful meetings out of your life and lead productive ones Address common interpersonal conflicts, quickly and gracefully Increase productivity, team effectiveness, and accountability Lead change initiatives that aren't dead on arrival, but ready for takeoff As an executive coach, Hewertson knows how to pinpoint the problems, pressures, and pain points that plague managers at every level--and shows you how to fix them. You'll discover the "ripple effect" that negative leadership choices can have throughout an organization--and how to make positive ripples with clear intent and powerful impact. You'll find a wealth of practical, user-ready tips for handling conflicts, reducing turnover, making confident decisions, and instituting changes in the workplace. This book is packed with handy charts, helpful questionnaires, step-by-step checklists, and other must-haves--it's your own personal toolbox of field-tested techniques, right at your fingertips. Take charge of your future. Build the best team you can. Make changes that count. Lead Like It Matters…Because It Does. PRAISE FOR LEAD LIKE IT MATTERS...BECAUSE IT DOES: “Just when you think there is little new to say about leadership, Roxi Hewertson has created this ground breaking work. I’ve never seen anything like it. The conceptual framework is powerful, practical and personal. It introduces an innovative, step-by-step, developmental approach providing the reader not just insightful understanding about how to lead, but a sequence of exercises applying each new concept. It reflects a lifetime of lea...
    Note: Online resource; Title from title page (viewed October 13, 2014)
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071849913
    Language: English
    Pages: 1 online resource (31524 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Learn how to manage, lead, and succeed . . . the Samsung way. Based on ten years of research and interviews with 80 top executives, the award-winning The Samsung Way is the first definitive guide to the groundbreaking management principles that transformed a lagging electronics company into one of the most successful brands in the world. Combining professional insights from Samsung insiders with practical applications for managers, executives, and CEOs, this powerhouse of a book shows you how to: Speed up decision making and execution, on a bigger scale. Create a convergence synergy among diversified businesses, while staying competitive in core businesses. Mix and match Western and Eastern management styles. Also known as “The Three Paradoxes of Samsung Management,” these seemingly contradictory goals are the keys behind Chairman Lee Kun-Hee’s now-famous New Management Initiative—the business plan that drove Samsung to become the number-one leader in mobile phones, televisions, semiconductors, and other electronics. A revolutionary—and time-tested—approach to innovation, Samsung’s management principles will help you find the perfect balance of styles by combining the best of all worlds. This ingenious step-by-step guide shows you how to implement Samsung’s proven techniques for grafting American business practices onto a Japanese system, thus keeping costs low and bringing about differentiation. You’ll learn how to achieve both economies of scale and speed in this era of a hypercompetitive world. Best of all, you’ll drive new ideas and innovations at every level of your company while building on your greatest strengths and successes. That’s The Samsung Way. Praise for The Samsung Way “To remain competitive in today’s global marketplace, GE must benchmark itself against the best run companies in the world. Samsung is one of these companies. This insightful book outlines Samsung’s formula for success and is an important read for any executive or leader who wishes to implement a similar plan in their own organization.” —Jeff Immelt, Chairman and CEO of GE “If I were to be asked about how Samsung Electronics became successful, I would confidently recommend The Samsung Way in lieu of a response. As CEO of Samsung Electronics, I am still amazed by the insightful analyses and explanations given here. This book led me to reconsider the direction of Samsung’s future strategy.” —Oh-Hyun Kwon, Vice-Chairman and CEO of Samsung Electronics “A firsthand ...
    Note: Online resource; Title from title page (viewed August 14, 2014)
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071849852
    Language: English
    Pages: 1 online resource (21702 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: YOUR GAME PLAN FOR WINNING BUSINESS RELATIONSHIPS Just like a football game, client building requires a solid strategy executed by a series of well-designed plays. While the ultimate objective of a sports team is to put points on the board, the plays are designed to systematically get the team into scoring position. The score itself--a touchdown, a goal, a home run--is the closing play. But you can't get there without great opening plays. In the world of business development and sales, getting into scoring position means being in the room with decision makers and influencers--and that's what The Opening Playbook helps you to do. Business development guru Andrew Dietz takes you step-by-step through the process of getting yourself into the ideal position to sell your services, whether you're a one-person operation or work for a major firm. Taking on the role of your coach, Dietz shows you "game footage" of Sam Wentworth, a law firm associate on the cusp of becoming a partner. But first he has to prove himself on the field of play by demonstrating his business development abilities. Meanwhile, the play clock is getting close to zero . . . Throughout The Opening Playbook, Dietz stops the film at critical points, showing you where Sam succeeds and where he trips up. He provides the powerful opening-drive plays (best practices for establishing authentic business relationships), analyzes the defense (obstacles in the way of the success), and suggests audibles (on-the-spot tactical modifications to answer unplanned-for challenges). The team with the best plan usually wins the day. Put yourself several steps ahead of the competition and develop winning business relationships with The Opening Playbook. PRAISE FOR THE OPENING PLAYBOOK: "Dietz outlines both the behavioral pitfalls to avoid and the disciplines to embrace on one's path to truly connecting with clients. Truly honest instruction from the Lombardi of business development coaches." -- James H. Gilmore, coauthor, The Experience Economy and Authenticity "Andrew Dietz inspires you to create great conversations with your prospects so that you become a valuable, trusted advisor. If you want long-term relationships with your clients, this is the book for you." -- Shawn Kent Hayashi, author of Conversations that Get Results and Inspire Collaboration "If you want to have your clients for life, you must read The Opening Playbook! A great storyteller, Andrew Dietz provides invaluable insights on how to b...
    Note: Online resource; Title from title page (viewed May 19, 2014)
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071836876
    Language: English
    Pages: 1 online resource (29967 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: A powerful new coaching method from Chicken Soup for the Soul co-creator Jack Canfield! “At the heart of a great coach is a firm belief that each player is a uniquely valuable individual with distinct giftedness and potential for greatness.” That’s the premise behind this brilliant empowering guide from Jack Canfield, coauthor of the 125 million-copy-selling Chicken Soup for the Soul series, and legendary global leadership development guru and CEO Dr. Peter Chee. Combining time-tested principles of exemplary coaches with the latest disruptive techniques used by the world’s top performing leaders, this step-by-step playbook shows you how to nurture—in yourself and others—the three essential requirements of coaching excellence: 1. HEART: The Coaching Principles (TCP) unveils the secret to life impacting values, beliefs, and philosophies that permeate all aspects of great coaching. 2. MIND: The Situational Coaching Model (SCM) unleashes the genius of a coach to apply the right combination of crucial paradigms in any given coaching challenge. 3. ENERGY: The Achievers Coaching Techniques (ACT) equips you with proven methods that enable you to deliver breakthrough results in coaching. Coaching for Breakthrough Success is packed with stirring personal stories, life changing case studies, crucial coaching conversations, exemplary coaching questions, and ready-touse tools that equip you to achieve professional mastery in coaching. This practical manual guides you through the top 30 principles every coach needs to succeed. You’ll learn the six paradigms of Situational Coaching, the ultimate power of Achievers Coaching Techniques, and the tried-and-true secret to making impossible dreams possible. All you need to lead your team to victory is heart, mind, energy—and Coaching for Breakthrough Success. Praise for Coaching for Breakthrough Success "Canfield and Chee have crafted the standard for anyone wanting to be an effective coach. Their actionable and timeless wisdom shows up through principles, questions, quotes, cases, and tools that will enable any aspiring coach to achieve their aspirations. Anyone being coached should make sure that their coach knows and follows these standards." -- Dave Ulrich, Professor, Ross School of Management, University of Michigan, Author of Leadership Sustainability "After years of working as an executive coach, I slowly came to the realization that knowing the answers to the tough questions wasn't as important as knowing ...
    Note: Online resource; Title from title page (viewed June 25, 2013)
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071835381
    Language: English
    Pages: 1 online resource (26036 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Transform . . . or Be Left Behind Create unprecedented business value with social technologies Chief Strategy Officer at Jive Software, Christopher Morace was one of the first people to arrive at the intersection of social technology and business strategy. He has overseen more than 800 deployments of social technology in major corporations. A true pioneer of what is arguably the most important development in business today, Morace knows better than anyone how social technology is changing the way businesses operate and how successful companies are leveraging it to their advantage. Now, in this groundbreaking guide, Morace reveals all his secrets. He walks you through best practices for developing a winning business strategy that places heavy focus on collaboration, open communication, and wide networks of connections--absolute necessities for success in business today. Morace outlines the strategic steps every leader must take in order to compete in today's constantly shifting business landscape: Learn about the newest social and related technologies (such as mobile, the cloud, and big data) and the capabilities they offer. Enact the behavioral changes within your company that will enable these capabilities to be incorporated into day-to-day operations. Determine your starting point, choose a platform, launch a social business solution, and measure your progress. Transform is packed with firsthand accounts of companies that have taken these very steps to drive positive change, increase profits, and experience measurable growth. Morace gives you an inside look at how Chubb Insurance, McAfee, EMC, T-Mobile, Bupa, SolarWinds, UBS, Alcatel-Lucent, Genentech, and others have applied his methods. He also offers valuable commentary from industry professionals such as Marc Andreessen and academics from Stanford’s Graduate School of Business and Dartmouth's Tuck School of Business. Technology is advancing at an exponential pace, and it's changing the way the world does business. You can keep doing things the way you've done them. Or you can Transform . The right choice is obvious--and simpler to implement than you might think. PRAISE FOR TRANSFORM "The tools and frameworks that Chris Morace describes in Transform are vital for companies looking to win in today’s competitive market." -- Aaron Levie, Cofounder and CEO, Box "This is a must-read book for any customer seeking to improve how work gets done, the customer experience, and the innovation cycle."...
    Note: Online resource; Title from title page (viewed September 24, 2013)
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071837231
    Language: English
    Pages: 1 online resource (29430 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: CHANGE YOUR COMPANY. CHANGE THE LIVES OF OTHERS. CHANGE THE WORLD. An INFLUENCER leads change. An INFLUENCER replaces bad behaviors with powerful new skills. An INFLUENCER makes things happen. This is what it takes to be an INFLUENCER. Whether you're a CEO, a parent, or merely a person who wants to make a difference, you probably wish you had more influence with the people in your life. But most of us stop trying to make change happen because we believe it is too difficult, if not impossible. We learn to cope rather than learning to influence. From the bestselling authors who taught the world how to have Crucial Conversations comes the new edition of Influencer , a thought-provoking book that combines the remarkable insights of behavioral scientists and business leaders with the astonishing stories of high-powered influencers from all walks of life. You'll be taught each and every step of the influence process--including robust strategies for making change inevitable in your personal life, your business, and your world. You'll learn how to: Identify high-leverage behaviors that lead to rapid and profound change Apply strategies for changing both thoughts and actions Marshal six sources of influence to make change inevitable Influencer takes you on a fascinating journey from San Francisco to Thailand to South Africa, where you'll see how seemingly "insignificant" people are making incredibly significant improvements in solving problems others would think impossible. You'll learn how savvy folks make change not only achievable and sustainable, but inevitable. You'll discover breakthrough ways of changing the key behaviors that lead to greater safety, productivity, quality, and customer service. No matter who you are or what you do, you'll never learn a more valuable or important set of principles and skills. Once you tap into the power of influence, you can reach out and help others work smarter, grow faster, live, look, and feel better--and even save lives. The sky is the limit . . . for an Influencer . PRAISE FOR INFLUENCER : "AN INSTANT CLASSIC! Whether you're leading change or changing your life, this book delivers." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People "Ideas can change the world—but only when coupled with influence--the ability to change hearts, minds, and behavior. This book provides a practical approach to lead change and empower us all to make a difference." -- Muhammad Yunus, Nobel Peace Prize Winner "...
    Note: Online resource; Title from title page (viewed April 23, 2013)
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    ISBN: 9780071837224
    Language: English
    Pages: 1 online resource (22489 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: In this UPDATED SECOND EDITION (first edition titled " Crucial Confrontations "), you'll learn how to hold anyone accountable, master performance discussions, and get results. Behind the problems that routinely plague our organizations and families, you'll find individuals who are either unwilling or unable to deal with broken promises. Colleagues break a rule, coworkers miss a deadline, friends fail to live up to commitments (or just plain behave badly), and nobody says a word. Nobody holds anyone accountable. With repeated infractions, individuals become increasingly upset until they finally do speak their minds, but they do so poorly--often creating whole new sets of problems. Research proves that mishandled disappointments aren't just morale killers, they're institution killers--diminishing organizational performance by 20 to 50 percent and accounting for up to 90 percent of all divorces. Everyone knows how to run for cover, or, if sufficiently provoked, step up to problems in a way that causes a real ruckus. Crucial Accountability teaches you how to deal with violated expectations in a way that solves the problem at hand without harming the relationship--and, in fact, even strengthens it. Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently.
    Note: Online resource; Title from title page (viewed May 24, 2013)
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071833226
    Language: English
    Pages: 1 online resource (34802 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: THE NEW YORK TIMES BESTSELLER! How one tenacious company found the drive to succeed--on a global scale In the early 1980s, Caterpillar, Inc. lost one million dollars per day for three consecutive years. Its continuing existence came into question. Today, "CAT" is the world's most profitable manufacturer of construction and mining equipment and large engines. The now legendary global company made numerous well-calculated, though risky decisions for three consecutive decades--in the process scaling to heights unimaginable to even the finest business enterprises. How did they do it? The Caterpillar Way . Senior management at CAT facilitated the authors' one-year odyssey through the hallways and intriguing history of the construction industry giant. This inspiring book takes you behind the scenes with the CEOs, executive vice presidents, managers, dealers, customers, union bosses, and Wall Street analysts who were players in Caterpillar's drive to global dominance. You'll discover: CAT's change-or-die approach to restructuring How a local firm from central Illinois became a local firm on a global basis The secret behind Caterpillar’s decades-long revenue explosion How to use branding and product financing effectively What true dedication and commitment to Six Sigma really entails Why Caterpillar became the mecca for HR officers negotiating with unions The authors' prediction of CAT's stock price through 2020 The Caterpillar Way provides essential management lessons in powerful behind-the-scenes stories. You'll learn how the Caterpillar leaders responded quickly to changing markets, allocated capital efficiently throughout the firm, and nourished a cultish team spirit that wins. Innovative leaders make game-changing decisions. If any company is built to last, it's Caterpillar, Inc. With its trademark yellow trucks, cranes, machinery and engines, this home-grown manufacturer has survived more than its share of ups and downs to become the #1 industry leader of construction equipment in the world. The Caterpillar Way reveals, for the first time, the remarkable inside story, written with full access to the way CAT runs its business, from bottom to top. They blaze their own trail. This is The Caterpillar Way . PRAISE FOR THE CATERPILLAR WAY : " The Caterpillar Way is a very sophisticated analysis of one of the great organizational stories of the past 30 years. Bouchard and Koch delve into the details of leadership, risk, and culture that allowed this co...
    Note: Online resource; Title from title page (viewed September 24, 2013)
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071839198
    Language: English
    Pages: 1 online resource (37744 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: "If you want to be successful, it is this simple. Know what you are doing, love what you are doing. And believe in what you are doing." -- Will Rogers When Chad Smith became Principal Chief, the Cherokee Nation was a chaotic and dysfunctional entity. By the end of his tenure, 12 years later, the Nation had grown its assets from $150 million to $1.2 billion, increased business profits 2,000 percent, created 6,000 jobs, and dramatically advanced its education, language, and cultural preservation programs. How could one team influence such vast positive change? The Cherokee Nation's dramatic transformation was the result of Smith's principle-based leadership approach and his unique "Point A to Point B model"--the simple but profound idea that the more you focus on the final goal, the more you will accomplish . . . and the more you will learn along the way. In other words, "look at the end rather than getting caught up in tanglefoot." In Leadership Lessons from the Cherokee Nation , Smith combines Cherokee wisdom handed down from generation to generation with a smart leadership approach that takes today's very real issues into consideration. He explains why this leadership approach works and how you can apply it to your own organization, whether business, government, or nonprofit. Learn all the lessons that drive powerful leadership, including how to: Be a lifelong learner Solve problems with creativity and innovation Recruit and develop strong leaders Delegate wisely Act with integrity and dignity Don't be distracted from your objective Lead by example More than a simple how-to leadership guide, Leadership Lessons from the Cherokee Nation offers a holistic approach to the subject--how to become a powerful leader inside and direct your energy outward to accomplish any goal you set your mind to. Praise for Leadership Lessons from the Cherokee Nation : "These are lessons that can be applied to every organization. Principal Chief Smith's book on leadership is sound and provides steps for every business and organization to improve." -- Frank Keating, President and CEO, American banker's Association, and former Governor of Oklahoma "An indelible chronicling of time-proven elements for tribal and organizational success; just as applicable today as they were a thousand years ago." -- Jay Hannah, Cherokee Citizen, Executive Vice President of Financial Service, BancFirst, and former Chairman of the 1999 Cherokee Constitution Convention "A remarkable accoun...
    Note: Online resource; Title from title page (viewed February 19, 2013)
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071845007
    Language: English
    Pages: 1 online resource (19571 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Proven Methods for Stock Market SUCCESS! "Amy's book is a treasure trove of success stories you should read carefully - each of these investors share what could help you find the top 2% of great stocks." —William J. O'Neil, Chairman & Founder of Investor's Business Daily and author of How to Make Money in Stocks "All you need are one or two great stock in a year and you can achieve some outstanding results." —David Ryan, three-time U.S. Investing Champion Millions of investors around the world have used William O'Neil's bestseller How to Make Money in Stocks as their guide to profiting in the stock market. Now, the most successful investors explain exactly how they have used O'Neil's CAN SLIM method to generate outsized returns. Packed with tips, strategies, lessons, and do's and don'ts, How to Make Money in Stocks Success Stories gives first-hand accounts explaining the ins and outs of applying CAN SLIM in real situations, in the real market. Learn how one woman, with no financial background at all, used the CAN SLIM method to get back on her feet after losing her husband and then shortly after, losing her job; she now invests full time and travels the world. She and many other regular people who have made huge gains with O’Neil’s investing method give their first-hand insights that can help anyone who reads this book. "Anyone can become a successful investor," writes Amy Smith. "The success stories in this book will inspire you and show you how to find the market's biggest winners." Whether you're just starting out or have been in the market for years, this hands-on companion to the classic stock investing guide gives you the keys to beating the market on a consistent basis.
    Note: Online resource; Title from title page (viewed January 8, 2013)
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071839242
    Language: English
    Pages: 1 online resource (21443 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: With a Foreword by Jim Cora, former Chairman of Disneyland International "A leadership blueprint, applicable in any organization." -- Captain D. Michael Abrashoff, U.S. Navy (Ret.), and author of It's Your Ship "When I first arrived at The Walt Disney Company, I was surprised to find I had to go back to school--at Disney University! There, I learned the fundamentals of guest service that consistently gave Disney a tremendous advantage in the marketplace. Now, anyone can know these secrets of success thanks to Doug Lipp's informative book. No matter what your business, the lessons taught at Disney University will prove invaluable." -- Michael Eisner, Former CEO and Chairman, The Walt Disney Company When it comes to world-class employees, few organizations rival Disney. Famous for their friendliness, knowledge, passion, and superior customer service, Disney's employees have been fueling the iconic brand's wild success for more than 50 years. How has Disney succeeded in maintaining such a powerful workforce for so many years? Why are so many corporations and executives drawn to study how Disney continues to exemplify service and leadership standards? The Disney University, founded by Van France, trains the supporting cast that helps create the world-famous Disney Magic. Now, for the first time, the secrets of this exemplary institution are revealed. In Disney U , Doug Lipp examines how Van perpetuated Walt Disney's timeless company values and leadership lessons, creating a training and development dynasty. It contains never-before-told stories from numerous Disney legends. These pioneers share behind-the-scenes success stories of how they helped bring Walt Disney's dream to life. Disney U reveals the heart of the Disney culture and describes the company's values and operational philosophies that support the iconic brand. Doug Lipp lays out 13 timeless lessons Disney has used to drive profits and growth worldwide for more than half a century. To this day, the Disney University continues to turn out some of the most engaged, loyal, and customer-centered employees the business world has ever seen. Using the lessons outlined in Disney U will set your organization on a path of sustained success. PRAISE FOR Disney U : "I highly recommend Disney U to anyone interested in building an enduring market presence and brand." -- Stephen Cannon, President and Chief Executive Officer, Mercedes-Benz USA "Lipp's narratives reveal how Van and other Disney visionari...
    Note: Online resource; Title from title page (viewed March 26, 2013)
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    ISBN: 9780071839211
    Language: English
    Pages: 1 online resource (20780 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: A BOLD NEW VISION FOR THE FUTURE OF BUSINESS, FROM THE BESTSELLING AUTHOR OF THE DREAM SOCIETY THIS IS A BOOK ABOUT THE FUTURE. Your future. Our future. The future of companies, the marketplace, and society. According to futurists Rolf Jensen and Mika Aaltonen, we are currently "between dreams." We've managed to achieve many of our material goals, only to face ever-growing global competition in an ever-slowing economy. Here's the good news: With the rise of social media and online resources, consumers are growing more powerful. Individuals are exploring more options. And smart businesses are discovering more ways to appeal to this powerful new community. Welcome to The Renaissance Society . A world-class network of ordinary people who are changing the way companies and communities interact, they are the future--and they are us. This forward- thinking book guides you through tomorrow's hottest trends to help you: Make an emotional connection to your customers Create a value-driven company that engages your employees Adjust your business strategy for a flatter, global marketplace Reward individual expression and spark a tribal spirit Identify future trends to build long-term success Jensen and Aaltonen's razor-sharp predictions offer a much-needed headsup--and a major head-start--for your future success. You'll explore revolutionary ways in which the individual's role will shift from consumer to creator--much like it did during the European Renaissance. You'll find out why learning will become the world's largest industry and how services will become the twenty-first century's biggest growth market. You'll see a powerful shift in the concept of ownership, the role of employees within a company, and the role of companies in society. Most important, you'll be able to turn these fascinating predictions into real-world opportunities for decades to come. In The Renaissance Society , everybody matters. Each and every one of us has the power to reshape the future of our companies. To reignite the passion of our communities. And to restore our faith in ourselves, our dreams, and our limitless potential for growth. PRAISE FOR THE RENAISSANCE SOCIETY "Jensen and Aaltonen have created a captivating portrait of tomorrow, one that inspires us to think of alternatives. Decision makers in all fields will find that this book provides powerful reasons to question their grasp of the present." -- Riel Miller, Foresight Director, UNESCO "Mika and Rolf inspire our t...
    Note: Online resource; Title from title page (viewed April 9, 2013)
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071838429
    Language: English
    Pages: 1 online resource (32235 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Communicate like a LEADER Research proves that the greatest impact speakers have in any conversation comes not only from the words they say but from the sound of their voices. In other words, it is not just the message but the messenger that matters. No one has a better grasp of this fact--and how to leverage it to your benefit--than Arthur Samuel Joseph, one of the world's leading communication strategists and the creator of the Vocal Awareness Method. Joseph's client list is a who's who of world-famous celebrities--including Sean Connery, Angelina Jolie, Pierce Brosnan, Earvin "Magic" Johnson, Emmitt Smith, and Arnold Schwarzenegger. He has trained broadcasters and executives at the NFL Network, NBA, MLB, ESPN, Fox, and NBC, as well as business leaders at Deloitte, Ernst & Young, Disney, Toyota, Ritz-Carlton, and the Federal Reserve Bank, among others. In Vocal Leadership , Joseph shares all his secrets to Communication Mastery with you. Vocal Leadership provides proven techniques and daily exercises to help you develop a commanding voice and presence, and improve vocal quality, mental acuity, body language, and self-esteem to dramatically increase your influence. Joseph takes you step-by-step through the process of becoming an effective and powerful speaker by providing insight into: Breathing techniques Vocal warm-ups Vocal projection Appropriate tempo Body language Verbal and nonverbal expression Effective storytelling You'll learn how to be in mastery in every conversation, public address, and personal encounter--and how to be tactical and strategic when necessary, earnest and caring when appropriate, and, above all, authentic in every communication. Whether you're delivering a sales presentation to a group of five or giving a shareholders speech to an audience of hundreds, the way you communicate is the difference between success and failure as a leader. "When we own our Voice, we own our power," Joseph writes. Vocal Leadership gives you the tools to discover your unique voice and use it strategically to empower yourself and others to success. PRAISE FOR VOCAL LEADERSHIP : "The Vocal Awareness Method is a powerful tool that will ensure your voice as a leader, innovator, or captain of industry is resounding." -- HERVE HUMLER, President and COO, Ritz-Carlton Hotel Company "There are numerous books on what to say and how to speak, but only gifted teacher Arthur Joseph can teach us how to connect with others through the extra dimension of o...
    Note: Online resource; Title from title page (viewed September 17, 2013)
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071839235
    Language: English
    Pages: 1 online resource (23497 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Wall Street Journal Bestseller Make Your Mark in the World with the Five Success Principles of the World-Changing Social Media Site If Facebook were a country, it would be the third largest in the world. Facebook accounts for one of every seven minutes spent online. More than one billion pieces of content are shared on Facebook . There’s no doubt about it. Mark Zuckerberg’s creation has changed the world. Literally. Facebook has singlehandedly revolutionized the way more than one-seventh of the world’s population communicates, engages, and consumes information. If you run a business or plan to start one, you’re probably asking yourself the same question organizational leaders worldwide are asking: What did Mark Zuckerberg do right? At long last, the answer is here. Think Like Zuck examines the five principles behind Facebook’s meteoric rise, presented in actionable lessons anyone can apply—in any organization, in any industry. Written by social business trailblazer Ekaterina Walter, this groundbreaking book reveals the five “P”s of Facebook’s success: PASSION —Keep your energy and commitment fully charged at all times by pursuing something you believe in PURPOSE —Don’t just create a great product; drive a meaningful movement PEOPLE —Build powerful teams that can execute your vision PRODUCT —Create a product that is innovative, that breaks all the rules, that changes everything PARTNERSHIPS —Build powerful partnerships with people who fuel imagination and energize execution Packed with examples of Facebook’s success principles in action—as well as those of Zappos, TOMS, Threadless, Dyson, and other companies— Think Like Zuck gives you the inspiration, knowledge, and insight to make your own mark in the world, to build a business that makes a difference, and to lead your organization to long-term profitability and growth. “ Think Like Zuck is a fascinating look at how entrepreneurial vision drives success. If you want more out of work than just a job, if you have the burning desire to build something of lasting value, then this is your guide.” —DAVID MEERMAN SCOTT, bestselling author of The New Rules of Marketing and PR “Whether you’re a seasoned business executive or the next Mark Zuckerberg in your dorm room right now, this book is a must-read! Two likeable thumbs up!” —DAVE KERPEN, New York Times bestselling author of Likeable Social Media and Likeable Business “True success lies at the place where passion and purpose collide—this book will h...
    Note: Online resource; Title from title page (viewed September 30, 2013)
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  • 92
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071833233
    Language: English
    Pages: 1 online resource (29712 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Create products and services your consumers can't pass up--without the high cost of development Success is all about connections. Debra Kaye explodes conventional thinking about innovation and provides an approach that anyone or any business can use to expose the crucial links among observations, experiences, facts, and feelings that on the surface do not seem related--but are--to uncover fresh, brilliant insights. In Red Thread Thinking , Kaye shows you how to weave originality from disparate information and turn it into a product or service that can shake up the marketplace--and your business. What sets Red Thread Thinking apart from other books is that it reveals exactly how to identify and understand hidden cultural codes and shifts in consumer perceptions that speak to emerging and existing markets and, as a result, catapult fresh products to iconic status. A mold-breaking system, Red Thread Thinking sharpens your innovation skills and can assist in problem solving, whether preparing a talk, pitching a project to your colleagues and boss, managing staff in a more productive way, or taking business to a new level. Learn the ways of Red Thread Thinking : Red Thread One: "Innovation--It's All in Your Head"--We can fire up our brains to become better at observing and interpreting what we see around us Red Thread Two: "Everything Old is New"--Take a fresh look at the past to gain remarkable advantage Red Thread Three: "People: The Strangest Animals in the Zoo"--Know what makes your market tick, and you'll know what makes them spend Red Thread Four: "What You See Is What You Get"--Learn how to create an entirely new and accessible "language" to make your product stand out and be universally understood Red Thread Five: "The Force of Passion"--Persevere, review, and refine your ideas without compromising your integrity or core beliefs. Red Thread Thinking teaches you to activate your own knowledge and resources to make better connections, have more and superior insights, and apply history as a valuable source for future-leaning innovation. Praise for Red Thread Thinking " Red Thread Thinking weaves a marvelous tapestry of insight and wisdom. A must read for entrepreneurs hoping to take their ideas from fuzzy to firm." -- Susan Cain, New York Times bestselling author of Quiet: The Power of Introverts in a World That Can't Stop Talking " Red Thread Thinking provides a deliberate system to create a 'revolution in your mind'--the first order of busin...
    Note: Online resource; Title from title page (viewed February 2, 2013)
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  • 93
    ISBN: 9780071836838
    Language: English
    Pages: 1 online resource (17112 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: You're constantly challenged to grow your business, increase productivity, and improve quality--all while reducing or keeping budgets flat. So what's a managerto do. You've streamlined processes. You've restructured. You’ve sought customer and employee feedback. You've tried everything. Now, try something that works. Profit from the Positive is a practical, groundbreaking guide for business leaders, managers, executive coaches, and human resource professionals. Whether you lead three employees or 3,000, this book shows you how to increase productivity, collaboration, and profitability using the simple yet powerful tools from the new field of Positive Psychology. Featuring case studies of some of the most forward-thinking and successful companies today--Google, Zappos, and Amazon, to name a few-- Profit from the Positive provides over two dozen evidence-based tools you can apply immediately. Learn how to: Set habits, not just goals Recognize the Achoo! effect Stop asking the wrong questions Hire for what's not on the resume Turn strengths into a team sport Preview, don't just review, performance The best part--These strategies don't cost a dime to implement! Trained by Dr. Martin Seligman, known as the father of Positive Psychology, Margaret Greenberg and Senia Maymin translate the scientific research and make it accessible to the business world. PRAISE FOR PROFIT FROM THE POSITIVE : "Put it on your nightstand, bring it on the plane with you--however you do it--read this book. Profit from the Positive gives actionable steps for managers' biggest burning questions. As a twenty-first-century leader, you cannot do without it." -- Marshall Goldsmith, New York Times bestselling author of MOJO and What Got You Here Won't Get You There " Profit from the Positive gives the busy executive ways to improve performance immediately--in some cases by up to 50 percent--without restructuring the organization or bringing in any consultants. Finally, a leadership book that bridges the chasm between what science knows and what business needs!" -- Chip Conley, founder of Joie de Vivre Hotels and New York Times bestselling author of PEAK and Emotional Equations " Profit from the Positive is a thought-provoking and practical guide . . . an invaluable resource for anyone seeking to be an exceptional manager and contributor at work." -- Gretchen Rubin, New York Times bestselling author of The Happiness Project "Greenberg and Maymin--pioneers in the application of Posi...
    Note: Online resource; Title from title page (viewed July 9, 2013)
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  • 94
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071833295
    Language: English
    Pages: 1 online resource (24451 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: This is the future. Join the revolution. Transform your organization the Cleveland Clinic way. "One of the best healthcare systems in the world." President Barack Obama American healthcare is in crisis. It doesn't have to be. The Cleveland Clinic Way is a blueprint for fixing what's wrong with healthcare—and is a must-read for every leader seeking to transform his or her organization. There's a revolution going on right now. On the frontiers of medicine, some doctors have developed an approach for treating people that is more effective, more humane, and more affordable. It's an approach to healthcare that has captured the attention of the media and business elite--and the President of the United States. It's all happening at Cleveland Clinic, one of the most innovative, forward-looking medical institutions in the nation. In this groundbreaking book, the man who leads this global organization, Toby Cosgrove, MD, reveals how the Clinic works so well and argues persuasively for why it should be the model for the nation. He details how Cleveland Clinic focuses on the eight key trends that are shaping the future of medicine. Readers will learn: Why group practices provide not only better--but cheaper--care Why collaborative medicine is more effective How big data can be harnessed to improve the quality of care and lower costs How cooperative practices can be the wellspring of innovation Why empathy is crucial to better patient outcomes Why wellness of both mind and body depends on healthcare, not sickcare How care is best provided in different settings for greater comfort and value How tailor-made care treats a person instead of a disease At its core is Cleveland Clinic's emphasis on patient care and patient experience. A refreshingly positive and practical vision of healthcare, The Cleveland Clinic Way is essential reading for healthcare and business executives, medical professionals, industry analysts, and policymakers. It gives leaders lessons they can apply to their own organizations to achieve results and empowers average Americans to make more informed healthcare decisions. PRAISE FOR THE CLEVELAND CLINIC WAY "A brilliant doctor and leader lays out practical and thought-provoking prescriptions for America's healthcare future. A must-read." -- Jack Welch, former Chairman and CEO of General Electric Company " The Cleveland Clinic Way is what the healthcare system in this country needs: honesty about the challenges, optimism about our ability to...
    Note: Online resource; Title from title page (viewed December 17, 2013)
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  • 95
    ISBN: 9780071833288
    Language: English
    Pages: 1 online resource (22382 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: What's your most valuable corporate asset? BUSINESS RELATIONSHIPS “ Five Keys to Powerful Business Relationships goes beyond the usual bonhomie, grip-and-grin, back slapping . . . dimension of business relationships. This book outlines a fresh, more systematic perspective to an area usually thought of as the ‘soft’ side of business.” —From the Foreword by Bradley J. Mitchell, former Chief Commercial Officer, AccuWeather Whatever business you’re in, success often depends on relationships—whether the relationship is between two team members, among several divisions of a corporation, or when it spans a large network of suppliers and customers. For almost three decades Sallie Sherman, Joseph Sperry and, more recently, Steve Vucelich have been helping companies increase revenues, reduce costs, and lower risk by helping firms optimize their B2B relationships. Five Keys to Powerful Business Relationships is a game-changing guide that will help you leverage every critical relationship in your organization for greater success. The authors combine their knowledge and experience to show you how to get maximum value from virtually every relationship—both internal and external. You’ll learn how to spot those relationships that are not generating their full power—and turn them into drivers of profit and growth. You’ll discover new ways to eliminate barriers to performance and boost the energy of individuals, teams, groups, and your organization as a whole. And you’ll find out how to improve personal and managerial development by using Five Keys to Powerful Business Relationships : Key #1: Connect first, then focus on task Key #2: Learn by walking in another’s shoes Key #3: Whether people trust you is often up to you Key #4: Share information to increase your personal power Key #5: Manage yourself before you manage others The authors present proven best practices that individuals and firms can use to form more empowering relationships. They show you how to identify and remove barriers to relationships in your company, whether they are caused by culture, infrastructure, or self-awareness gaps. If you want to be more productive, effective, and influential, you have to begin thinking in terms of relationships. Globalization, quality movements, increasing numbers of M&A and strategic partnerships, and the rise of social media have made relationships the new business imperative. Your company’s most valuable asset may be dormant. Learn how to tap into it and extra...
    Note: Online resource; Title from title page (viewed October 29, 2013)
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  • 96
    Online Resource
    Online Resource
    [Place of publication not identified] : McGraw-Hill
    ISBN: 9780071838078
    Language: English
    Pages: 1 online resource (1 streaming video file (10 hr., 31 min., 3 sec.)) , digital, sound, color
    Keywords: Success in business ; Management ; Goal (Psychology) ; Success ; Audiobooks ; local ; Audiobooks
    Abstract: "Are you ready to lose your self-doubt and use the tools you already have to turn your wildest dreams into tangible reality? This book is about to put them all at your fingertips. In this extraordinary new road map for success, Tom Oliver--a motivational self-made entrepreneur and coach to many of the world's most notable CEOs, philanthropists, and entertainers--shows you how to dramatically alter your life path.Nothing Is Impossible is a proven seven-step whole-brain plan anyone can use to improve his or her business, life, and career from the man Deepak Chopra calls 'an extraordinary leader.' As Oliver explains, what really distinguishes people who get things done and realize their dreams from those who don't is that they don't allow their self-doubts to stop them--they don't cultivate what the Buddha called the "habit of doubt." This book dispels that doubt, freeing you to set and meet the personal and professional goals most people only dream about. Clearly, step by step, with personal anecdotes from some of the world's most influential leaders and his own remarkable life, Oliver presents a practical playbook for anyone who wants to change his or her life and future. It also features comprehensive exercises and abundant resources."--Resource description page.
    Note: Title from resource description page (Safari, viewed May 10, 2018)
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  • 97
    ISBN: 9780071839228
    Language: English
    Pages: 1 online resource (1 streaming video file (5 hr., 6 min., 11 sec.)) , digital, sound, color
    Keywords: Hill, Napoleon ; 1883-1970 ; Success ; Success in business ; Audiobooks ; local ; Audiobooks
    Abstract: "Napoleon Hill's landmark Think and Grow Rich remains one of the biggest bestsellers of all time, with over 20 million copies in print and translated into more than 30 languages. Hill's philosophy of personal achievement, wealth, and empowerment created millionaires the world over. At the present time, the principles behind Think and Grow Rich are more vital--and relevant--than ever before. Are you ready to put the power of Napoleon Hill to work for you? In this new book, the Napoleon Hill Foundation's own executive director puts Hill's essential principles right at your fingertips. Filled with fascinating stories from Dolly Parton, Jeffrey Gitomer, Chief Poly Emenike, and Joe Dudley, Jr.--iconic figures who each applied Hill's principles to their own lives, Everything I Know About Success I Learned from Napoleon Hill lays out the tools needed to uncover the secrets of growth, creativity, power, and achievement inside all of us. It's an essential playbook for any business professional seeking the knowledge and inspiration necessary to discard fear and attain the goals of personal and professional triumph."--Resource description page.
    Note: Title from resource description page (Safari, viewed May 10, 2018)
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  • 98
    ISBN: 9780071836890
    Language: English
    Pages: 1 online resource (1 streaming video file (9 hr., 41 min., 34 sec.)) , digital, sound, color
    Keywords: Financial services industry ; Government policy ; United States ; Financial institutions ; Government policy ; United States ; Consumer credit ; United States ; Debt ; United States ; Financial crises ; United States ; Audiobooks ; local ; Audiobooks
    Abstract: "A new wave of financial reformers has infiltrated our public institutions at both the state and national levels. A growing army of self-proclaimed activists, philanthropists, and politicians has infiltrated not only the Consumer Financial Protection Bureau, but the FDIC, the Treasury, and other regulatory agencies. This startling account walks you through America's government and financial industry from the inside out--exposing the surprising history, the colorful characters, and the earthshaking events that got us where we are today."--Resource description page.
    Note: Title from resource description page (Safari, viewed May 10, 2018)
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  • 99
    Online Resource
    Online Resource
    [Place of publication not identified] : McGraw-Hill
    ISBN: 9780071836845
    Language: English
    Pages: 1 online resource (1 streaming video file (5 hr., 36 min., 17 sec.)) , digital, sound, color
    Keywords: Business presentations ; Public speaking ; Business communication ; Success in business ; Audiobooks ; local ; Audiobooks
    Abstract: "A nonprofit dedicated to ideas worth spreading, TED challenges the world's most fascinating thinkers and doers to give "the speech of their lives" in 18 minutes or less. The more than 14,000 talks on TED.com have been viewed over 1 billion times and include those by such luminaries as Tony Robbins, Dan Pink, and Sheryl Sandberg. Now you can learn how to give a TED-style talk to achieve your personal and business goals. How to Deliver a TED Talk provides more than 100 invaluable tips--everything from opening with an explicit statement of audience benefits to framing your idea as an action-outcome response to a question worth asking. Whether you're presenting to an audience of 1 or 1,000, this book is an indispensable resource for any public speaker."--Resource description page.
    Note: Title from resource description page (Safari, viewed May 10, 2018)
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  • 100
    ISBN: 9780071835404
    Language: English
    Pages: 1 online resource (1 streaming video file (8 hr., 1 min., 28 sec.)) , digital, sound, color
    Keywords: Business communication ; Interpersonal communication ; Leadership ; Public speaking ; Audiobooks ; local ; Audiobooks
    Abstract: "People don't always communicate well. It's a fact of life. But you don't have to be a helpless witness or participant in a conversation that steadily unravels into misunderstandings, confusion, and even hostility. You can take charge--and you can make a difference! Breakthrough Communication provides easy-to-implement strategies for virtually any business situation, whether it's one-on-one or within a group."--Resource description page.
    Note: Title from resource description page (Safari, viewed May 9, 2018)
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