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  • 1
    Online Resource
    Online Resource
    Swindon, United Kingdom : BCS, The Chartered Institute for IT
    ISBN: 1780174519 , 9781780174518
    Language: English
    Pages: 1 Online-Ressource
    Parallel Title: Erscheint auch als Marshall, Carrie Writing for social media
    DDC: 302.231
    Keywords: Social media ; Online authorship ; PSYCHOLOGY ; Social Psychology ; Online authorship ; Social media ; Electronic books
    Abstract: 7 HOW TO WRITE THINGS PEOPLE WANT TO SHAREELEVEN AND A HALF WAYS TO CREATE CONTENT PEOPLE WILL SHARE; KEY TAKEAWAYS; 8 READY! FIRE! AIM! THIRTEEN MISTAKES TO AVOID WHEN CREATING SOCIAL MEDIA CONTENT; 1 NOT HAVING A PLAN; 2 TRYING TO BE FUNNY WHEN YOU'RE NOT FUNNY; 3 EXCESSIVE SELF-PROMOTION; 4 SPAMMING; 5 ONE-WAY COMMUNICATION; 6 THINKING ONE SIZE FITS ALL; 7 DOING TOO MUCH IN TOO MANY PLACES; 8 IRRELEVANT CONTENT; 9 LOW VALUE CONTENT; 10 POSTING TOO FREQUENTLY; 11 POSTING TOO RARELY; 12 CAUSING OFFENCE; 13 USING SOCIAL MEDIA SOLELY FOR MARKETING; KEY TAKEAWAYS
    Abstract: 9 TIMING IS EVERYTHING: WHEN TO POST TO SOCIAL MEDIAAUSPICIOUS TIMES FOR FACEBOOK; AUSPICIOUS TIMES FOR TWITTER; AUSPICIOUS TIMES FOR INSTAGRAM; AUSPICIOUS TIMES FOR LINKEDIN; AUSPICIOUS TIMES FOR OTHER FORMS OF SOCIAL MEDIA; THE IMPORTANCE OF KNOWING YOUR AUDIENCE; KEY TAKEAWAYS; 10 EVERYONE'S OFFENDED: WHEN BUSINESSES' SOCIAL MEDIA POSTS GO BADLY WRONG; 1 KEURIG (COFFEE MACHINES); 2 H & M (RETAIL); 3 AMERICAN APPAREL (RETAIL); 4 US AIRWAYS (TRANSPORTATION); 5 MIRACLE MATTRESS (BEDDING); KEY TAKEAWAYS; 11 DO NOT FEED THE TROLLS: HOW TO HANDLE ONLINE UNPLEASANTNESS; THE UNHAPPY CUSTOMER
    Abstract: Cover; CONTENTS; AUTHOR; PREFACE; 1 WHAT IS SOCIAL MEDIA?; WHAT DO BUSINESSES DO ON SOCIAL MEDIA?; CH-CH-CH CHANGES; HOW TO BECOME A SOCIAL MEDIA MOGUL; SOCIAL MEDIA: THE SKILLS THAT MATTER; KEY TAKEAWAYS; 2 KNOW WHAT YOU WANT TO ACHIEVE; SMART THINKING; FIND THE WHY; CURB YOUR ENTHUSIASM; KEY TAKEAWAYS; 3 DIFFERENT STROKES FOR DIFFERENT FOLKS; WHO'S ON FACEBOOK?; WHO'S ON LINKEDIN?; WHO'S ON INSTAGRAM?; WHO'S ON TWITTER?; WHO'S ON PINTEREST?; WHO USES INSTANT MESSAGING APPS?; WHO'S ON SNAPCHAT?; WHO'S DOING IT EVERY DAY?; Don't FORGET THE FOCUSED SITES; KEY TAKEAWAYS; 4 WHO ARE YOU?
    Abstract: Engaging with customers through social media is essential for businesses in this day and age. Writing for social media is different to standard business writing and it can be difficult to get right. Even big brands can get it very wrong. This book walks you through how to deliver maximum benefit for your business through your social media writing. Topics include how to develop a consistent online persona, how to tailor your messages across different social media platforms, how to appeal to your core audience, and useful tools to help you craft and monitor your posts. The dark side of social media is also explored, with examples of social media writing gone wrong, tips on how this can be avoided and advice on how best to handle online criticism
    Abstract: Engaging and interacting through social media is essential for businesses in this day and age. Writing for social media can be difficult to get right and even big brands can get it wrong. This book walks you through how to write effectively for social media to deliver maximum benefit for your business
    Abstract: PICKING YOUR PERSONATHE PILLARS OF A BRAND PERSONA; BE CONSISTENT, BUT BE SENSIBLE; KEY TAKEAWAYS; 5 BIG IDEAS IN SMALL SPACES; WHAT YOU CAN POST VS WHAT YOU SHOULD POST ON FACEBOOK, LINKEDIN AND TWITTER; CHARACTER AND HASHTAG LIMITS ON OTHER SOCIAL PLATFORMS; KEY TAKEAWAYS; 6 HOW TO WRITE FOR SOCIAL MEDIA ON FACEBOOK, LINKEDIN, TWITTER AND THE REST; HOW TO WRITE FOR EVERY SOCIAL NETWORK; THINGS TO THINK ABOUT WHEN YOU'RE WRITING FOR FACEBOOK; THINGS TO THINK ABOUT WHEN YOU'RE WRITING FOR LINKEDIN; THINGS TO THINK ABOUT WHEN YOU'RE WRITING FOR TWITTER; KEY TAKEAWAYS
    Abstract: THE CRITICTHE PRANKSTER; CAMPAIGNERS FOR A PARTICULAR CAUSE; TROLLS; KEY TAKEAWAYS; 12 TOOLS OF THE TRADE: FROM APPS TO ANALYTICS; POST SCHEDULERS; ANALYTICS; SOCIAL MEDIA DASHBOARDS; KEY TAKEAWAYS; AFTERWORD; APPENDIX: THE TOP ELEVEN SOCIAL NETWORKS PEOPLE ARE ACTUALLY USING; REFERENCES; INDEX
    Note: Includes bibliographical references and index
    URL: Volltext  (lizenzpflichtig)
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  • 2
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : BCS Learning & Development Limited | Boston, MA : Safari
    ISBN: 9781780174563 , 178017456X , 1780174578 , 9781780174570
    Language: English
    Pages: 1 online resource (76 pages)
    Edition: 1st edition
    Parallel Title: Erscheint auch als
    DDC: 658.15224
    Keywords: Proposal writing in business ; Electronic books ; local ; Affaires ; Rédaction de projets ; LANGUAGE ARTS & DISCIPLINES / Composition & Creative Writing ; LANGUAGE ARTS & DISCIPLINES / Rhetoric ; REFERENCE / Writing Skills ; Proposal writing in business
    Abstract: A business case is a logical, structured argument to bring about business change, aimed at the decision makers in an organisation. A persuasive, well-written business case can win over your readers and get you the all important approval you need. In this book you’ll discover the do’s and don’ts of pitching your ideas through a business case. You'll learn what the essential components of a business case are, including what key questions you should be answering, how to structure your business case, factors to consider when thinking about benefits and risks, and how best to tackle ROI. --- 'Presents a practical and down to earth approach to business case development.' Peter Wheatcroft , Moderator for the UK IT Industry Awards, Service Desk and Incident Manager
    Note: Online resource; Title from title page (viewed January 31, 2019)
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  • 3
    Online Resource
    Online Resource
    Swindon, United Kingdom : BCS Learning & Development
    ISBN: 9781780174501 , 1780174500
    Language: English
    Pages: 1 online resource (1 volume)
    Keywords: Social media ; Authorship ; Online authorship ; Electronic books ; Electronic books ; local
    Abstract: Engaging with customers through social media is essential for businesses in this day and age. Writing for social media is different to standard business writing and it can be difficult to get right. Even big brands can get it very wrong. This book walks you through how to deliver maximum benefit for your business through your social media writing. Topics include how to develop a consistent online persona, how to tailor your messages across different social media platforms, how to appeal to your core audience, and useful tools to help you craft and monitor your posts. The dark side of social media is also explored, with examples of social media writing gone wrong, tips on how this can be avoided and advice on how best to handle online criticism. ---- ''An excellent read covering the current key components and chock full of useful advice.'' Mick Phythian MBCS CITP, Research Associate, Centre for Computing & Social Responsibility, De Montfort Unive
    Note: Includes bibliographical references and index. - Description based on online resource; title from title page (Safari, viewed November 9, 2018)
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  • 4
    Online Resource
    Online Resource
    Swindon, UK : BCS Learning & Development
    Language: English
    Pages: 1 online resource (1 volume) , illustrations
    Keywords: Communication of technical information ; Business communication ; Business report writing ; Technical writing ; Electronic books ; Electronic books ; local
    Abstract: Business writing is all about effective communication and persuasion. Technically-minded people can struggle and many businesses get it wrong, losing their readers in avalanches of acronyms and jungles of technical jargon. It doesn't have to be that way. In this book you'll discover how to give your communication skills an upgrade, exploring the tips and tricks that will enable you to write effectively and persuasively for any audience. You'll discover how to optimise your words for maximum impact, which terrible traps to avoid and how to make your expertise and enthusiasm even more infectious. ----- 'If you have an important message to craft and you find yourself staring at a blank screen wondering what to say and how to say it; this is the book for you. Carrie takes the fear factor out of writing. Her clear tips and guides will make your writing instantly more readable. Practice what Carrie preaches and start to get complements on the style, persuasiveness and impact of your written work. Don't write another word until you have read this book from cover to cover.' Prof. Brian Sutton , Professor of Learning Performance at Middlesex University and author --- '..There are lots of books about writing, this one is very practical and targeted, and forms an excellent foundation on which to build good written communication in an area that is often accused of falling short. It should be part of every induction pack as required reading.' Tracey Torble , ITSM specialist, manager and writer
    Note: Includes bibliographical references and index. - Description based on online resource; title from title page (Safari, viewed August 9, 2018)
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  • 5
    Online Resource
    Online Resource
    Swindon, UK : BCS Learning & Development
    ISBN: 9781780174464 , 1780174462
    Language: English
    Pages: 1 online resource (1 volume) , illustrations
    Keywords: Communication of technical information ; Business communication ; Business report writing ; Technical writing ; Electronic books ; Electronic books ; local
    Abstract: Technical writing is about communicating key information to the people who need it. It might be a manual for an application, a guide to using heavy machinery, a diagnostic aide for medical practitioners or a guidance note about new legislation. It needs to be clear and it needs to be precise. This book shows you how to achieve this and more. Whatever the content or context, in this book you'll discover the essential tools and resources that you need to create technical writing that works for everyone. -- 'A short no-nonsense guide to technical writing in any context.{..}This guide provides a useful formula to get good results every time, emphasising the importance of audience perspective, including accessibility considerations.' Tracey Torble, ITSM specialist, manager and writer
    Note: Includes bibliographical references and index. - Description based on online resource; title from title page (Safari, viewed October 8, 2018)
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