ISBN:
978-3-11-023218-9
Language:
English
Additional Information:
IFLA : IFLA Publication Series, 146, 2010, IFLA, Milan, Italy, 21.08.2009 - 28.08.2009 Munich : K.G. Saur Verlag, 2010 146,2010 978-3-11-023218-9
DDC:
020
Keywords:
Konferenz
;
Benutzerforschung
;
Digitale Bibliotheken
;
Qualitative Methoden
;
user research
;
user experience
;
qualitative methods
;
digital libraries
;
Bibliotheks- und Informationswissenschaften
;
Sozialwissenschaften
Abstract:
This article presents an analysis of international publications on digital user research in a digital library environement during the last ten years and it considers whether the method was used on- or offline. Digital library users are no longer tied to a local place. Online users of digital libraries are multi-local, multi-lingual and live in multiple time-zones. Getting purposeful data in online user research requires that the research be done online because the users are there. Not all methods are currently usable online; focus groups are difficult in an online environment, as are interviews and ethnographic observations. The analysis shows that still nearly 50 % of the online user research is held offline and that the survey is the most commonly used method.
Abstract:
Not Reviewed
URN:
urn:nbn:de:kobv:11-100105832
URL:
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