Language:
English
Pages:
1 online resource (ix, 88 p.)
Keywords:
Computer technical support ; Examinations ; Study guides
;
Electronic data processing personnel ; Certification
;
Information technology ; Management ; Examinations ; Study guides
;
Support services (Management) ; Examinations ; Study guides
;
Electronic books
;
Electronic books ; local
Abstract:
The most authoritative guide to preparing for the ITIL® V3 Foundation Certificate in IT Service Management. It includes an extensive range of practice questions complete with explanations and key learning points. The book utilises the experience of three members of the ISEB examination panel. An ITIL® Licensed Product.
Note:
"A companion book, IT Service Management -- A Guide for ITIL v3 Foundation Exam Candidates, which provides students with a study guide covering the key topics relevant to these questions, is available from BCS."--Introd
URL:
https://learning.oreilly.com/library/view/-/9781906124182/?ar