ISBN:
9780113315383
Sprache:
Englisch
,
Französisch
Seiten:
1 online resource (198 pages)
Ausgabe:
1st edition
Schlagwort(e):
Electronic books ; local
Kurzfassung:
This guidance is the essential reference text which accompanies the ITIL Practitioner qualification. Fully integrated with the ITIL Practitioner syllabus, this publication is also a practical guide that helps IT service management (ITSM) professionals turn ITIL theory into practice through case studies, worksheets, templates and scenarios.
Anmerkung:
Online resource; Title from title page (viewed April 1, 2017)
,
Mode of access: World Wide Web.