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  • American Society for Training and Development  (153)
  • Electronic books ; local  (153)
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  • 1
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Association for Talent Development
    ISBN: 9781607285618
    Language: English
    Pages: 1 online resource (1 volume) , illustrations
    Edition: Second edition.
    Parallel Title: Erscheint auch als
    Keywords: Employees ; Training of ; Electronic books ; Electronic books ; local
    Abstract: In today's parlance, smart board is the new chalkboard and for the profession of training and development, this new, 2nd edition of the ASTD Handbook is the MUST-HAVE resource for every practitioner. The ASTD Handbook (2nd edition), more than a year in the making, maintains the authentic credibility of ASTD's first Handbook (2008), incorporates the new competencies of the profession, and includes more than 50 chapters authored by the top professionals in the T&D space. This all-new material is not just the "best of," but it is the BEST there is. Together with the first edition it represents the essence of the training practice with solid how-to content, plus tools, resources, technology, and more. Spearheaded by expert trainer and world-renowned author, editor, and speaker, Elaine Biech, this is an essential title for your training library.
    Note: Includes bibliographical references and index. - Description based on print version record
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  • 2
    ISBN: 9781562868666 , 1562868667
    Language: English
    Pages: 1 online resource (1 volume) , illustrations
    Keywords: Organizational learning ; Organizational effectiveness ; Core competencies ; Employee training personnel ; Electronic books ; Electronic books ; local
    Abstract: Revised from its 2004 edition, the new ASTD Competency Study is your essential guide for understanding and using the ASTD Competency Model. The ASTD Competency Model answers the question, what do training and development practitioners need to know and do to be successful, now and in the future? And, how do they prepare for that future faster than ever before? The ASTD Competency Model is the definitive framework for the training and development profession; understanding and applying the model is essential for staying current and relevant in the field. You'll learn how to: Add power to your development plans by honing in on the key competencies and trends that really matter. Stay current and relevant in the T&D field. Understand and apply the ASTD Competency Model in a practical, actionable way. This book presents the academic research behind the model in a practical, actionable way. Ultimately, it helps training and development practitioners add power to their development plans by honing in on the key competencies and trends that really matter.
    Note: Includes bibliographical references. - Description based on online resource; title from title page (Safari, viewed June 6, 2016)
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  • 3
    Online Resource
    Online Resource
    Alexandria, VA : ASTD Press
    ISBN: 9781607286578 , 1607286572
    Language: English
    Pages: 1 online resource (1 v.)
    Series Statement: Infoline Issue 1203 (March 2012)
    Keywords: Leadership ; Electronic books ; Electronic books ; local
    Abstract: This Infoline gives you the fast facts and useful tips you need to lead yourself and your team to high performance. You ll learn methods for creating shared goals and processes, clearly-defined roles, and mutual accountability for your team; as well as ways to develop qualities that make up the foundation of powerful leadership, such as resiliency, self-awareness, and emotional well-being. Show More Show Less This Infoline gives you the fast facts and useful tips you need to lead yourself and your team to high performance. You ll learn methods for creating shared goals and processes, clearly-defined roles, and mutual accountability for your team; as well as ways to develop qualities that make up the foundation of powerful leadership, such as resiliency, self-awareness, and emotional well-being. Show More Show Less
    Note: "Human capital.". - Includes bibliographical references. - Description based on online resource; title from PDF cover (Safari, viewed Mar. 7, 2013)
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  • 4
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : American Society for Training & Development
    ISBN: 9781607285830 , 1607285835
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Parallel Title: Erscheint auch als
    Keywords: Instructional systems ; Design ; Lesson planning ; Electronic books ; Electronic books ; local
    Abstract: ADDIE process of instructional design is past its prime; It was developed long before Agile and other iterative processes that have introduced greater efficiencies in design and development, fostered more creativity, and addressed effective stakeholder involvement. Leaving ADDIE for SAM introduces two new concepts SAM, the Successive Approximation Model, and the Savvy Start. Together, they incorporate contemporary design and development processes that reduce the complexity of instructional design and development, yielding more energetic and effective learning experiences.
    Note: Includes bibliographical references and index. - Description based on print version record
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  • 5
    Online Resource
    Online Resource
    Alexandria, VA : ASTD Press
    ISBN: 9781607286684 , 1607286688
    Language: English
    Pages: 1 online resource (1 v.)
    Series Statement: Info-line issue 1205 (May, 2012)
    Keywords: Storytelling ; Business presentations ; Business ; Anecdotes ; Electronic books ; Electronic books ; local
    Abstract: Storytelling expert David Lee outlines seven different story types and presents tips for using them to make your presentations and training memorable and compelling. Learn how to let stories do the heavy lifting when you need to
    Note: Cover title. - "Published by the American Society for Training & Development.". - Includes bibliographical references. - Description based on print version record
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  • 6
    Online Resource
    Online Resource
    Alexandria, VA : ASTD Press
    ISBN: 9781607285199 , 1607285193
    Language: English
    Pages: 1 online resource (1 v.)
    Series Statement: Infoline issue 1212 (December 2012)
    Keywords: Employees ; Training of ; Business enterprises ; Finance ; Electronic books ; Electronic books ; local
    Abstract: "As performance improvement professionals, we clearly see the alignment between our initiatives and company goals, and we're passionate about it. But to get buy-in from decision makers, we need to communicate this connection in a language they understand - the language of finance. This Infoline will help you understand basic financial concepts and terms so that you can gain credibility in the eyes of stakeholders and prove the value of your training programs"
    Note: "Published by the American Society for Training & Development.". - "Tips, tools, & intelligence for training.". - Includes bibliographical references. - Description based on online resource; title from PDF cover (Safari, viewed Feb. 20, 2013)
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  • 7
    Language: English
    Pages: 1 online resource (xx, 524 p.) , ill.
    Edition: 1st ed.
    Series Statement: Pfeiffer essential resources for training and HR professionals
    Parallel Title: Erscheint auch als
    Keywords: Selling ; Sales management ; Electronic books ; Electronic books ; local
    Abstract: The Ultimate Guide to Sales Training is the go-to reference for sales managers, sales trainers, sales coaches, and sales consultants who want to increase a sales force's productivity by using these proven techniques: Building Mental Flexibility Anchoring Concepts for Easy Recall Encouraging Behavioral Change Covering a wide range of topics, The Ultimate Guide to Sales Training shows how to develop a selling system, prospect effectively, and qualify and disqualify prospects. The book also covers information on using power questioning techniques, handling objections, and includes solution selling guidelines and ideas for creating and delivering potent presentation practices. In addition, the author covers such hot topics as managing reps attitudes and how to close the sale. He also includes suggestions for overcoming buyer resistance and making change occur as well as getting beyond barriers that block decision-makers, and much, much more. Praise for The Ultimate Sales Training Handbook "This book should be on the desk of every sales manager and sales trainer. Dan Seidman created a treasure chest of ideas, concepts, skills-sets and motivation tools that are ready to be converted into cash." -Gerhard Gschwandtner , founder and publisher, Selling Power Magazine "Sales professionals throughout the world will discover performance improvement through this training encyclopedia. Dan Seidman is helping make sales training a major strategic driver for all organizations." -Tony Bingham , president and CEO, ASTD "Each chapter just might be the one piece that plugs the gap in your team's performance. Dan is truly earning the title Trainer to the World's Sales Trainers." -Willis Turner , CAE CSE, president and CEO, of Sales & Marketing Executives International
    Note: "Co-published with ASTD"--Cover. - Includes bibliographical references and index. - Description based on print version record
    URL: Cover
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  • 8
    Online Resource
    Online Resource
    Alexandria, VA : ASTD Press
    ISBN: 9781607287391 , 1607287390
    Language: English
    Pages: 1 online resource (1 v.)
    Series Statement: Infoline Issue 1209 (September 2012)
    Parallel Title: Erscheint auch als
    Keywords: Leadership ; Electronic books ; Electronic books ; local
    Abstract: How can you ensure that your organization has the right mix of effective leadership and skilled talent to position itself at a competitive advantage? This Infoline will help you build a leadership strategy for your organization by linking business strategy to leadership and organization capability needs, assessing the talent portfolio against current and future leadership capability needs, implementing the leadership strategy, and measuring and sustaining traction.
    Note: Includes bibliographical references. - Description based on print version record
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  • 9
    Online Resource
    Online Resource
    Alexandria, VA : ASTD Press
    ISBN: 9781607287360 , 1607287366
    Language: English
    Pages: 1 online resource (1 v.)
    Series Statement: Info-line issue 1207 (July, 2012)
    Keywords: Computer-assisted instruction ; Educational technology ; Internet in higher education ; Electronic books ; Electronic books ; local
    Abstract: Needs Assessment for Organizational Success links the fundamental training design technique of a needs assessment as a basis for all organizational improvement initiatives. Based on an Organizational Elements Model (OEM), authors Kaufman and Guerra-Lopez approach fully complete needs assessment as including not just needs and wants, but also societal value. Incorporating the model to add to the traditional ADDIE design process, Needs Assessment for Organizational Success provides new insight in managing the needs assessment process to structure performance improvement across all aspects of measurement and supportive decision-making tools.
    Note: Cover title. - Includes bibliographical references. - Description based on print version record
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  • 10
    Online Resource
    Online Resource
    Alexandria, VA : ASTD Press
    ISBN: 9781607286721 , 1607286726
    Language: English
    Pages: 1 online resource (1 v.)
    Series Statement: Infoline Issue 1206 (June 2012)
    Parallel Title: Erscheint auch als
    Keywords: Organizational change ; Management ; Organizational learning ; Group relations training ; Electronic books ; Electronic books ; local
    Abstract: In today's business environment, the need for a culture in which employees are highly adaptive to change is almost a strategic imperative. This Infoline will provide specific tactics, practices, models, and techniques to help you cultivate employees' agility and capacity for adapting to change.
    Note: Includes bibliographical references. - Description based on print version record
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  • 11
    Online Resource
    Online Resource
    Alexandria, VA : ASTD Press
    ISBN: 9781562868314 , 1562868314
    Language: English
    Pages: 1 online resource (1 v.)
    Series Statement: Infoline issue 1201 (January, 2012)
    Parallel Title: Erscheint auch als
    Keywords: Twitter ; Employees ; Training of ; Electronic books ; Electronic books ; local
    Abstract: Twitter can help you promote your brand, conduct more efficient training, and share information with your colleagues and potential clients. Use this Infoline to help you get started!
    Note: "Published by the American Society for Training & Development.". - "Tips, tools, & intelligence for training.". - Description based on print version record
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  • 12
    ISBN: 9781607287582 , 1607287587
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Parallel Title: Erscheint auch als
    Keywords: Management ; Handbooks, manuals, etc ; Leadership ; Handbooks, manuals, etc ; Electronic books ; Electronic books ; local
    Abstract: The ASTD Management Development Handbook is a powerful collection of writing covering many aspects of management in today's business climate. This volume provides the most current thinking on leadership from modern management professionals who are in touch with the issues, challenges, opportunities, and dynamics present in contemporary corporate culture. Each of the contributors possesses a great deal of real-world managerial experience, a passion for communicating their insights clearly, and a desire to share their cutting-edge thinking on best management practices.
    Note: Includes bibliographical references and index. - Description based on print version record
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  • 13
    Online Resource
    Online Resource
    San Francisco, Calif. : Berrett-Koehler Publishers
    Language: English
    Pages: 1 online resource (xiv, 217 p.) , ill., facsims.
    Edition: 1st ed.
    Parallel Title: Erscheint auch als
    Keywords: Organizational learning ; Learning ; Employees ; Training of ; Effective teaching ; Electronic books ; Electronic books ; local
    Abstract: "Learning," Vicki Halsey writes, "is the gateway to optimal life experiences. Learning transforms people's lives, and teaching, in any forum, is the art and science of bringing out the brilliance that drives those transformations." Or it should be. But what often happens is that people who teach-in classrooms, meetings, workshops, coaching sessions, or any other setting where learning happens-don't know how to transfer their great content to others effectively. They spend 70 percent of their time on what they are teaching and only 30 percent on how to teach it, when it should be the other way around. Halsey is here to reverse that equation, laying out a comprehensive instructional design model that deeply engages and energizes learners because it focuses not on how smart they are but on how they are smart. She shows how to create content that is clear, relevant, easily absorbed, and readily retained because it is tailored to each participant's specific needs, abilities, and inclinations. Halsey's six-step ENGAGE Model replaces the old "sit 'n' get" model with "woo 'n' do"-learners are actively drawn in and perform activities that reinforce the learning. She presents hundreds of proven ideas, strategies, and practices that will enable you to Energize learners at the beginning of any learning session; help them Navigate the new content and Generate personal meaning and relevance from it; Apply their learning to the real world; Gauge and celebrate their progress; and Extend their learning to action. Brilliance by Design offers a systematic way to reach joyfully into the soul of learners and facilitate their brilliance so they can make a positive difference in the world.
    Note: "ASTD Press.". - Includes bibliographical references (p. 205-206) and index. - Description based on print version record
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  • 14
    Online Resource
    Online Resource
    Alexandria, VA : ASTD Press
    Language: English
    Pages: 1 online resource (1v.) , ill.
    Series Statement: Infoline Vol. 28, Issue 1103 (March 2011)
    Keywords: Middle managers ; Management ; Electronic books ; Electronic books ; local
    Abstract: This Infoline focuses on the skills that are needed to succeed in middle management, specifically, the top five capabilities every middle manager needs to succeed: effective relationship building, building talent, critical thinking and alignment, optimizing performance, and inspiring excellence.
    Note: "Tips, tools, and intelligence for trainers.". - Includes bibliographical references. - Description based on online resource; title from cover (Safari, viewed Feb. 11, 2013)
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  • 15
    Language: English
    Pages: 1 online resource (xiv, 166 p.) , ill.
    Edition: 1st ed.
    Series Statement: A BK business book
    Parallel Title: Erscheint auch als
    Keywords: Organizational behavior ; Trust ; Interpersonal relations ; Work environment ; Organizational effectiveness ; Psychology, Industrial ; Electronic books ; Electronic books ; local
    Abstract: If so, you may be experiencing the confidence-busting, commitment-breaking, energy-draining patterns consistent with broken trust. We've all been there, but few of us know how to rebuild that trust. Dennis and Michelle Reina have spent their careers researching and measuring workplace trust. In this sequel to their award-winning Trust and Betrayal in the Workplace, they offer everyone involved a proven process for healing: the person hurt, the person who hurt someone else, and the person wanting to help others. No matter your vantage point, this compassionate, practical book will help you reframe the experience, take responsibility, let go, and move on. The result? You'll feel more energized and once again give your organization your best thinking, highest intention, and greatest productivity.
    Note: "ASTD Press.". - Includes bibliographical references and index. - Description based on print version record
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  • 16
    ISBN: 9781607283560 , 1607283565
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Parallel Title: Erscheint auch als
    DDC: 658.3/124
    Keywords: Career development ; Career Mobility ; Organizational learning ; Evaluation ; Rate of return ; Chief executive officers ; Employees ; Training of ; Evaluation ; Electronic books ; local ; Electronic books ; Career development ; Plan de carrière
    Abstract: Workplace learning professionals are often frustrated when senior executives and other top organizational leaders do not "get" the value of learning and training initiatives. Often these same professionals are left wondering what "measuring stick" is most meaningful to their company's purse strings holders. Based on interviews, surveys, research, and briefings with senior management and C-Level executives, this book reveals what specific learning measurements are and are not important to top level executives
    Note: Includes bibliographical references and index. - Description based on print version record
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  • 17
    Online Resource
    Online Resource
    Alexandria, VA : American Society for Training & Development
    Language: English
    Pages: 1 online resource (1 v.)
    Series Statement: Infoline 1012
    Keywords: Employees ; Training of ; Electronic books ; Electronic books ; local
    Abstract: This issue responds to the most frequently asked questions by ASTD Members about training. Specifically, the material focuses on informal learning, trends, importance of credentialing to the profession, and reducing variables in training career paths.
    Note: "Edited by Cheryl Gamble"--T.p. verso. - "December 2010.". - Includes bibliographical references. - Description based on print version record
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  • 18
    Language: English
    Pages: 1 online resource (1 v.)
    Series Statement: Infoline 1011
    Keywords: Employees ; Training of ; United States ; Occupational training ; United States ; Career development ; United States ; Electronic books ; Electronic books ; local
    Abstract: For every practitioner in the learning field, understanding the skills gap and having an action plan for taking charge to close the gap is a vital skill. This issue delineates six steps and their processes that can assess whether a skills gap exists, and if so, how to successfully manage it within your organization.
    Note: "November 2010.". - Includes bibliographical references. - Description based on print version record
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  • 19
    Online Resource
    Online Resource
    Alexandria, VA : American Society for Training and Development
    Language: English
    Pages: 1 online resource (1 v.)
    Series Statement: Infoline 1010
    Keywords: Instructional systems ; Design ; Curriculum planning ; Electronic books ; Electronic books ; local
    Abstract: This Infoline sets the stage for ISD by first explaining its origin and approach and then presenting the classic ADDIE Model, with each phase of the model discussed in turn. Then it examines the role that objectives and evaluation play in instructional design as well as new developments in emerging technologies and ISD quality control.
    Note: Includes bibliographical references. - Description based on print version record
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  • 20
    Online Resource
    Online Resource
    Alexandria, VA : American Society for Training & Development
    Language: English
    Pages: 1 online resource (1 v.)
    Series Statement: Infoline 1009
    Keywords: Multiple-choice examinations ; Examinations ; Design and construction ; Electronic books ; Electronic books ; local
    Abstract: To ensure accurate testing results, developing defensible multiple-choice assessments to accompany classroom, online, or blended instruction is a skill that must be mastered by those who develop instruction and assessments. This issue provides guidance for writing well-written multiple choice questions and not making the most common mistakes.
    Note: Includes bibliographical references. - Description based on print version record
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  • 21
    Online Resource
    Online Resource
    Alexandria, VA : ASTD Press
    Language: English
    Pages: 1 online resource (1 v.)
    Series Statement: Infoline 1001
    Keywords: Web 2.0 ; Electronic books ; Electronic books ; local
    Abstract: Web 2.0 is transforming workplace learning in many ways. This Infoline is designed to introduce you to the many Web 2.0 technologies available and give you ideas about how to implement them in your organization and will help you identify various social networking options and how they fit into a blended learning solution, classify Web 2.0 technologies and how they differ from social networks, as well as measure the effectiveness of Web 2.0 technologies.
    Note: "Tips, tools, and intelligence for trainers.". - "January 2010. ". - Includes bibliographical references. - Description based on print version record
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  • 22
    Online Resource
    Online Resource
    Alexandria, Va. : ASTD Press ;
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Series Statement: A BK business book
    Parallel Title: Erscheint auch als
    Keywords: Leadership ; Handbooks, manuals, etc ; Electronic books ; Electronic books ; local
    Abstract: The definitive guide on leadership with the collective wisdom of more than 40 experts in the field. Organized around the key areas of workplace leadership, including leadership competencies, leadership development, attributes of successful leaders, contemporary leadership challenges, and broadening the leadership discussion, The ASTD Leadership Handbook reveals what best-practices in leadership look like and how excellence in leadership is defined and developed. The list of contributing authors reads like the "Who's Who of Leadership Gurus," and includes such greats as Marian Ruderman, Jim Collins, Frances Hesselbein, Len Goodstein, Jack Zenger, and many more. Each chapter is introduced by a concise summary of its contents, so that you know at a glance what you'll be learning. The accompanying CD-ROM and website provide a wealth of over 30 ready-to-apply tools. Note: CD-ROM is not available for this title.
    Note: Includes index. - Description based on print version record
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  • 23
    Online Resource
    Online Resource
    Alexandria, Va. : ASTD Press
    ISBN: 9781562867065 , 1562867067
    Language: English
    Pages: 1 online resource (xxii, 465 p.) , ill.
    Parallel Title: Erscheint auch als
    Keywords: Training ; Evaluation ; Handbooks, manuals, etc ; Personnel management ; Evaluation ; Handbooks, manuals, etc ; Electronic books ; local
    Abstract: From ASTD, and developed as the single, go-to resource for trainers and workplace learning practitioners, this landmark handbook provides all the information, guidelines, and practical application necessary to design, develop, and implement effective evaluation and measurement of training initiatives. Presented in a sequential and as a process-oriented methodology, the ASTD Handbook for Measuring & Evaluating Training takes you through the planning, data collection, analysis, and implementation in the rigorous style demanded by businesses seeking strong analytical results. Contributors to this significant publishing effort include top names in the training evaluation field such as James Kirkpatrick, Jack Phillips, and Don Ford, as well as case studies focusing evaluation of technology, e-learning, technical training, leadership development, and sales training. This title also includes a section called "Voices," which provides partial transcripts of interviews with the gurus of the training evaluation field. Full podcasts of the interviews will be made available at a dedicated website for the book.
    Note: Description based on print version record. - Includes bibliographical references and index
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  • 24
    Online Resource
    Online Resource
    Alexandria, Va. : ASTD Press
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Series Statement: ASTD training basics series
    Parallel Title: Erscheint auch als
    Keywords: Sales personnel ; Training of ; Electronic books ; Electronic books ; local
    Abstract: Sales people are often a breed apart; being their trainer is an ambitious, but rewarding challenge. Founded in the competencies of world-class selling, this new title approaches training sales people with the most excellent strategy-effective, results driven training that closes sales. Siegfried, with Nationwide Insurance, offers readers a useable, practical methodology for keeping sales people engaged and learning, ensuring that they don't feel like they're wasting their time and their managers can justify their time in the classroom. Sales Training Basics recognizes the bottom line focus of sales professionals and offers proven techniques and approaches that create engaging and impactful training. This new title also addresses the power of blending both classroom and technology-bases approaches that give sales professionals what they really want - more time in the field selling.
    Note: Includes bibliographical references and index. - Description based on print version record
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  • 25
    Online Resource
    Online Resource
    Alexandria, VA : ASTD Press
    Language: English
    Pages: 1 online resource (1 v.)
    Series Statement: Infoline issue 1007 (July 2010)
    Keywords: Business writing ; Report writing ; Writing ; Electronic books ; Electronic books ; local
    Abstract: This Infoline will tackle the readability issue more appropriately by discussing guidelines for mastering clear and concise sentences in your workplace writing. The goal is to practice composing a sentence that requires only one reading to decipher the intended message. In this Infoline, you will learn strategies to tighten and simplify your sentences; eliminate wordiness and redundant phrasing; and build a vocabulary to help your co-workers revise their work.
    Note: "Tips, tools, and intelligence for trainers.". - "Business skills.". - Includes bibliographical references. - Description based on print version record
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  • 26
    Online Resource
    Online Resource
    Alexandria, VA : American Society for Training & Development
    Language: English
    Pages: 1 online resource (1 v.) , forms.
    Series Statement: Infoline 1006
    Parallel Title: Erscheint auch als
    Keywords: Branding (Marketing) ; Employees ; Training of ; Electronic books ; Electronic books ; local
    Abstract: In this Infoline, you will discover how organizations use their brands to create expectations for current and potential customers. You will also gain an understanding of how strong brands present specific personality traits to make the organization easy to relate to and remember. Finally, you will learn how you can apply these simple concepts to your training brand, allowing you to build a more successful and effective team or organization.
    Note: Includes bibliographical references. - Description based on print version record
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  • 27
    Online Resource
    Online Resource
    Alexandria, VA : ASTD Press
    Language: English
    Pages: 1 online resource (1 v.)
    Series Statement: Infoline 1005
    Keywords: Specialists ; Employees ; Training of ; Employee training personnel ; Electronic books ; Electronic books ; local
    Abstract: This Infoline offers an guide to enhancing working relationships between SMEs (subject matter experts) and instructional designers. Written from the view point of an experienced WLP instructional practitioner who has been through the ropes, this issue recommends WLP professionals employ a collaborative rather than combative approach to ensure better working relationships between the two groups. The job aid in this issue is a Collaborative Roadmap for instructional designers.
    Note: Includes bibliographical references. - Description based on print version record
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  • 28
    Online Resource
    Online Resource
    Alexandria, VA : ASTD Press
    Language: English
    Pages: 1 online resource (1 v.)
    Series Statement: Infoline 1003
    Parallel Title: Erscheint auch als
    Keywords: Intergenerational relations ; Personnel management ; Electronic books ; Electronic books ; local
    Abstract: In this issue, you will learn about how the four generations in the workplace-Veterans, Baby Boomers, Generation X and Y differ in the ways they prefer to be managed. Infoline provides you practical tips for enhancing the success of your team by tailoring your management approach to the needs of different age groups. You will learn management preferences of the four generations in the workplace; tips and techniques for motivating members of each generation; and strategies for integrating multiple generations into a productive team.
    Note: Includes bibliographical references. - Description based on print version record
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  • 29
    Online Resource
    Online Resource
    Alexandria, VA : ASTD Press
    Language: English
    Pages: 1 online resource (1 v.)
    Series Statement: Info line 1002
    Parallel Title: Erscheint auch als
    Keywords: Intercultural communication ; Employees ; Training of ; Social values ; Cross-cultural studies ; Electronic books ; Electronic books ; local
    Abstract: The goal in training people from any culture is to provide learning opportunities that allow all learners, no matter what their native country or language, to acquire new knowledge and skills with the same effort. To accomplish this, training courses and materials must be adapted to remove any barriers created by cultural, differences within the content, approaches to training, and technologies/media used. This Infoline, focuses on how to analyze the cultural characteristics of targeted learners to determine what adaptations to the learning might be needed, recommend critical adaptations to training courses or materials and then test those recommendations, and adapt the training course to the needs of the targeted learners in the most effective way possible, with respect to effort and cost.
    Note: Includes bibliographical references. - Description based on print version record
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  • 30
    Online Resource
    Online Resource
    Alexandria, VA : American Society for Training & Development
    Language: English
    Pages: 1 online resource (1 v.)
    Series Statement: Infoline 1008
    Parallel Title: Erscheint auch als
    Keywords: Computer-assisted instruction ; Employees ; Training of ; Computer-assisted instruction ; Internet in education ; Electronic books ; Electronic books ; local
    Abstract: This Infoline will teach you about the concept of e-learning and how it can benefit your organization. You will learn how to approach the decision makers in your organization and present the best possible case for implementing e-learning into your training program.
    Note: "Tips, tools, and intelligence for trainers.". - Includes bibliographical references. - Description based on print version record
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  • 31
    Online Resource
    Online Resource
    Alexandria, VA : ASTD Press
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Series Statement: Infoline issue 0905 (May 2009)
    Keywords: Employment portfolios ; Employee training personnel ; Career development ; Electronic books ; Electronic books ; local
    Abstract: A career portfolio is a powerful professional development tool that communicates and demonstrates your knowledge, skills, abilities, and competencies in ways that a résumé cannot. Portfolios can be especially useful in a difficult job market-it is a powerful way to distinguish yourself from other training professionals and to showcase your talents in a real way. This Infoline will help you to prepare your training portfolio by defining: What should go in your portfolio? What is the most effective way to organize your portfolio? How do you get results from your portfolio? How do you use your portfolio to demonstrate your mastery of WLP competencies to an employer?
    Note: "Published by the American Society for Training & Development.". - "Tips, tools, and intelligence for trainers.". - Includes bibliographical references. - Description based on online resource; title from PDF title page (Safari, viewed Nov. 1, 2012)
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  • 32
    Online Resource
    Online Resource
    Alexandria, VA : ASTD Press
    Language: English
    Pages: 1 online resource (1 v.)
    Series Statement: Infoline issue 0901 (January 2009)
    Parallel Title: Erscheint auch als
    Keywords: Résumés (Employment) ; Job hunting ; Electronic books ; Electronic books ; local
    Abstract: A résumé's primary objective is to present you in a powerful, targeted, and concise manner. It should grab a reviewer's attention quickly and sustain his or her interest in you. Tailor your résumé to the unique requirements of the specific position and organization. It may be difficult for you to think of yourself as a product, but this perspective allows you to market yourself in a more effective manner and be more objective. This Infoline will help you assess your skills and identify your unique selling point (USP), choose the type of résumé best suited to your situation, and build a résumé that projects a professional image.
    Note: "Published by the American Society for Training & Development.". - "Tips, tools, and intelligence for trainers.". - Includes bibliographical references. - Description based on print version record
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  • 33
    Online Resource
    Online Resource
    Alexandria, VA : ASTD Press
    Language: English
    Pages: 1 online resource (1 v.)
    Series Statement: Infoline issue 0908 (August 2009)
    Keywords: Training manuals ; Employees ; Training of ; Instructional systems ; Design ; Electronic books ; Electronic books ; local
    Abstract: As with many training efforts, creating a manual is a group project with numerous people involved in its design, creation, and revision. This Infoline is written for any trainer or instructional designer tasked with creating a training manual, specifically a participant guide. It provides a targeted look at the process of design, development, and production of a training manual. You will learn how tol use information from the needs analysis to understand the needs of training participants and how they will use the manual, design and present content in the manual l create a process for revising and updating the manual as needed.
    Note: "Published by the American Society for Training & Development.". - "Tips, tools, and intelligence for trainers.". - Includes bibliographical references. - Description based on online resource; title from PDF title page (Safari, viewed Nov. 1, 2012)
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  • 34
    Language: English
    Pages: 1 online resource (1 v.) , facsim.
    Series Statement: Infoline issue 0911 (November 2009)
    Parallel Title: Erscheint auch als
    Keywords: Employees ; Training of ; Computer-assisted instruction ; Education ; Computer-assisted instruction ; Distance education ; Internet in education ; Electronic books ; Electronic books ; local
    Abstract: The good news is that the typical ADDIE process (analysis, design, development, implementation, evaluation) still works well as a model for designing synchronous online training Using a combination of familiar ADDIE principles and a few online classroom considerations, you can easily design effective and engaging synchronous programs. This Infoline will help you l use the ADDIE model to design materials for the synchronous online classroom, select appropriate activities that maximize participant engagement, determine the best structure and flow for virtual training events, develop course materials, including a facilitator guide and participant handouts.
    Note: "Published by the American Society for Training & Development.". - "Tips, tools, and intelligence for trainers.". - Includes bibliographical references. - Description based on print version record
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  • 35
    Online Resource
    Online Resource
    Alexandria, VA : ASTD Press
    Language: English
    Pages: 1 online resource (1 v.)
    Series Statement: Info line 0912
    Keywords: Educational tests and measurements ; Evaluation ; Employees ; Training of ; Evaluation ; Electronic books ; Electronic books ; local
    Abstract: To determine if needed results have been achieved, results are often measured and assessed against a predefined set of standards. In instructional design-speak, these standards are commonly known as learning objectives, which should be based on what learners actually need to be able to do. This issue of Infoline will help you design and evaluate learning objectives, assessments, and instruction to ensure that they are congruent and needed results are achieved.
    Note: Includes bibliographical references. - Description based on print version record
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  • 36
    Online Resource
    Online Resource
    Alexandria, VA : ASTD Press
    Language: English
    Pages: 1 online resource (1 v.)
    Series Statement: Infoline issue 0910 (October 2009)
    Parallel Title: Erscheint auch als
    Keywords: Performance ; Management ; Electronic books ; Electronic books ; local
    Abstract: This Infoline is written for organizational leaders who wish to plan for and select the proper performance management models for their organization. This Infoline helps you l understand the general concept of organizational performance management, identify the organizational domains that you wish to improve, and select the right performance management models for your organization.
    Note: "Published by the American Society for Training & Development.". - "Tips, tools, and intelligence for trainers.". - Includes bibliographical references. - Description based on print version record
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  • 37
    Online Resource
    Online Resource
    Alexandria, VA : ASTD Press
    Language: English
    Pages: 1 online resource (1 v.)
    Series Statement: Infoline issue 0902 (February 2009)
    Parallel Title: Erscheint auch als
    Keywords: Computer conferencing ; Electronic books ; Electronic books ; local
    Abstract: This Infoline is written for anyone who holds meetings online or who is interested in learning about the technology. While online meetings can be conducted using video conferencing, webcams, or VoIP (Voice over Internet Protocol), most are held using web-conferencing tools, which is what this Infoline focuses on. You will learn how to assess the knowledge, skills, attitudes, and technology requirements of your online meeting participants, structure your meeting and design activities that promote a collaborative environment, and obtain useful feedback from participants.
    Note: "Published by the Association for Training & Development.". - "Tips, tools, and intelligence for trainers.". - Includes bibliographical references. - Description based on print version record
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  • 38
    Online Resource
    Online Resource
    Alexandria, VA : American Society for Training and Development
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Series Statement: Infoline issue 0903
    Parallel Title: Erscheint auch als
    Keywords: Knowledge management ; Electronic books ; Electronic books ; local
    Abstract: Every organization is in danger of losing employee knowledge. Generally, knowledge is at risk for two reasons: It is not adequately documented nor has it been transferred to potential successors. Managing organizational knowledge is the art and science of capturing and transferring valuable information before it walks out the door. The goal of this process is to preserve knowledge assets, minimize risk and the expense of lost knowledge, increase the speed to competence of new employees, and create a knowledge and skills repository. This Infoline introduces a four-step knowledge management process and explains how to identify critical knowledge; pick methods for documenting and capturing knowledge, capture skills and knowledge, as well as transfer the knowledge.
    Note: "Tips, tools, and intelligence for trainers.". - Includes bibliographical references. - Description based on print version record
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  • 39
    Online Resource
    Online Resource
    Alexandria, VA : American Society for Training and Development
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Series Statement: ASTD ultimate series
    Parallel Title: Erscheint auch als
    Keywords: Employees ; Training of ; Electronic books ; Electronic books ; local
    Abstract: Your business workforce is changing and you need to change with it! Employees are no longer coming to the table with the fundamental business skills needed for your company to succeed. Brand-new from ASTD, the organization that knows how to teach people at work, comes in an easy-to-use book that provides the training foundation on which to build and improve basic business skills. Use it to help your employees' skill levels grow or to improve your own skills for a more effective and efficient workplace. Included in this volume are 20 basic communications, office, and business skills training programs that will guarantee improvement in your employees' expertise. Clearly presented in short, four-hour training sessions that are completely customizable, this resource will help your workforce elevate its professionalism and increase communication and customer service expertise.
    Note: Includes bibliographical references and index. - Description based on print version record
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  • 40
    Online Resource
    Online Resource
    Alexandria, VA : ASTD Press
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Series Statement: Infoline issue 0909 (September 2009)
    Parallel Title: Erscheint auch als
    Keywords: Employees ; Training of ; Evaluation ; Teaching ; Aids and devices ; Evaluation ; Electronic books ; Electronic books ; local
    Abstract: Evaluating instructional materials to ensure training program effectiveness is important to make certain the instructional materials and thus the training, are effective and a worthwhile investment. This Infoline shows you how to evaluate training to ensure high-quality instructional materials add value by supporting the organization's strategy implementation, are delivered in a way that maximizes the potential to achieve business results, are structured to foster learners' ability to immediately apply what they learn to their work, explain why it is in learners' best interest to learn and set expectations about what will happen during and after training, contain content and activities that mirror the job as closely as possible, and finally, are instructionally sound and achieve results on the job.
    Note: "Published by the American Society for Training & Development.". - "Tips, tools, and intelligence for trainers.". - Includes bibliographical references. - Description based on print version record
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  • 41
    Online Resource
    Online Resource
    Alexandria, Va. : ASTD Press
    Language: English
    Pages: 1 online resource (1 v.)
    Series Statement: Infoline issue 0907 (July 2009)
    Keywords: Industrial management ; Environmental aspects ; Business enterprises ; Environmental aspects ; Industries ; Environmental aspects ; Organizational change ; Electronic books ; Electronic books ; local
    Abstract: As a trainer and educator, you may be looked to for information and leadership in driving a green initiative in your organization. This Infoline is designed to help trainers take personal and professional action to lead the green evolution. After talking about going green at a personal level, you will learn about current efforts that are under way. You will then learn about steps you can take to start a green initiative at your organization. This Infoline will help you learn about green initiatives and find out what others are doing, identify opportunities to green your office and your organization l adopt best practices to help your organization become more sustainable
    Note: "Published by the American Society for Training & Development.". - "Tips, tools, and intelligence for trainers.". - Includes bibliographical references. - Description based on online resource; title from PDF title page (Safari, viewed Nov. 1, 2012)
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  • 42
    Online Resource
    Online Resource
    Alexandria, VA : ASTD Press
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Series Statement: Infoline issue 0904 (April 2009)
    Keywords: Management ; Industrial management ; Interpersonal communication ; Electronic books ; Electronic books ; local
    Abstract: Behavioral styles are of particular interest to leaders, trainers, and educators, who interact with a large number of people every day. Understanding the behavioral styles of training participants allows you to make more informed choices regarding the way content is grouped and delivered. Understanding your own behavioral style is equally important. Your style informs the decisions that you make, as well as your strengths and weaknesses. Knowing your own style allows you to modify your behavior to work with different people and adapt to various situations. This Infoline helps you understand different behavioral styles, learn how to assess the behavioral styles of those around you, and l adapt your behavioral style to fit multiple situations.
    Note: "Published by the American Society for Training & Development.". - "Tips, tools, and intelligence for trainers.". - Includes bibliographical references. - Description based on online resource; title from PDF title page (Safari, viewed Oct. 31, 2012)
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  • 43
    Online Resource
    Online Resource
    Alexandria, VA : ASTD Press
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Series Statement: Infoline issue 0906 (June 2009)
    Keywords: Employees ; Training of ; Statistics ; Employee training personnel ; Electronic books ; Electronic books ; local
    Abstract: The field of statistics is broad and complex, but this Infoline will help training professionals use statistics to execute their jobs even better. Why statistics? First, they allow you to make better decisions because data can be analyzed using proven mathematical principles and logic. Second, data are generated each moment across all business functions, and statistics allows the trainer quickly relate to business processes. Third, repetition is important for learner comprehension, and incorporating statistics and measures into training delivery helps learners acquire knowledge better and faster. And finally, the judicious use of statistics in presentations is a powerful way to support your case at higher organizational levels
    Note: "Published by the American Society for Training & Development.". - "Tips, tools, and intelligence for trainers.". - Includes bibliographical references. - Description based on online resource; title from PDF title page (Safari, viewed Nov. 1, 2012)
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  • 44
    Online Resource
    Online Resource
    Alexandria, Va. : ASTD Press
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Series Statement: ASTD ultimate series
    Parallel Title: Erscheint auch als
    Keywords: Employees ; Training of ; Training ; Electronic books ; Electronic books ; local
    Abstract: Here at last is the ultimate authority on training new trainers from the consummate training professional, Elaine Biech, and ASTD. Configured in a usable format, ASTD's Ultimate Train the Trainer is a "must have" for every training manager's bookshelf. Included for the training manager is a complete train-the-trainer program that can be delivered tomorrow, as well as topic-based sessions to improve subject specific skills such as writing learning objectives, dealing with difficult participants, training styles and ADDIE. This complete manual guides training managers in conducting train-the trainer programs and supports new trainers, too, by providing insight and development into the practice of training. Bonus material includes learning activities, handouts, PowerPoint slides, plus a chapter that gives you more hints and direction to support successful training practitioners. A supplemental CD-Rom comes with the manual, giving you all the content in one place. Note: CD-ROM is not available for this title.
    Note: Includes bibliographical references and index. - Description based on print version record
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  • 45
    Online Resource
    Online Resource
    Alexandria, VA : ASTD Press
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Series Statement: 10 steps
    Parallel Title: Erscheint auch als
    Keywords: Business meetings ; Electronic books ; Electronic books ; local
    Abstract: Do you spend too much time in meetings, usually with little to show for it? Everyone else does! You're not alone. Here's an easy solution and one that will let you be known as "the" person who conducts meetings that are effective, productive, and don't waste time. In 10 Steps to Successful Meetings you'll learn how to use tools and resources that help plan and manage effective, results-driven meetings. In addition, everyone who uses this book will be able to successfully set meeting goals and agendas, prepare and conduct a well-run meeting, lay ground rules and deal with problems as they arise, boost the interest of attendees, and finally, evaluate the efficiency of your meeting with solid follow-up strategies.
    Note: Includes bibliographical references and index. - Description based on print version record
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  • 46
    Online Resource
    Online Resource
    Alexandria, VA : ASTD Press
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Series Statement: 10 steps series
    Parallel Title: Erscheint auch als
    Keywords: Employees ; Coaching of ; Employees ; Training of ; Electronic books ; Electronic books ; local
    Abstract: Coaching skills are becoming critical management competencies as organizations prepare a new generation of leaders, using fewer financial, human, and training resources. Employees at all levels can derive value from personalized, skilled help delivered in a structured, safe, one-on-one situation. This book is for everyone who wants to initiate a formal coaching process with their employees, and who wants to infuse their day-to-day interactions in the workplace with a powerful new skill-development through coaching. The book also is for readers who understand that applying these skills will help them in their broader lives.
    Note: Includes bibliographical references and index. - Description based on print version record
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  • 47
    Online Resource
    Online Resource
    Alexandria, VA : American Society for Training & Development/ASTD Press
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Series Statement: Infoline issue 0810 (October 2008)
    Keywords: Emotional intelligence ; Success in business ; Electronic books ; Electronic books ; local
    Abstract: Emotional intelligence competencies include self-awareness, self-regulation, motivation, social awareness, and social skills. This Infoline is designed for anyone looking to understand the basics of emotional intelligence with an eye toward improving their abilities. It is also useful for a trainer or coach who wants to develop the emotional intelligence of others. You will learn how emotional intelligence is related to work performance, how our brains govern emotional intelligence, how to assess your own and others' emotional intelligence, how to develop emotional intelligence competencies, and how to assess and develop a team's emotional intelligence.
    Note: "Tips, tools, and intelligence for trainers.". - Includes bibliographical references. - Description based on online resource; title from PDF title page (Safari, viewed Nov. 26, 2012)
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  • 48
    Online Resource
    Online Resource
    Alexandria, VA : American Society for Training & Development/ASTD Press
    Language: English
    Pages: 1 online resource (1 v.)
    Series Statement: Infoline issue 0809 (September 2008)
    Parallel Title: Erscheint auch als
    Keywords: Business presentations ; Public speaking ; Electronic books ; Electronic books ; local
    Abstract: Giving a great presentation seems elusive to many of us, but with some preparation and a few pointers we can all speak confidently and impress an audience. This Infoline offers readers presentation tips including how to control your nerves, select and use proper visual aids, and work with a co-presenter. We ve enlisted the help of some of the elite professionals in the training and presenting world to offer advice and words of wisdom. You will find contributions from Dianna Booher, Christee Gabour Atwood, and others!
    Note: "Tips. tools, and intelligence for trainers.". - Includes bibliographical references. - Description based on print version record
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  • 49
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : ASTD Press
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Series Statement: ASTD trainer's workshop series
    Parallel Title: Erscheint auch als
    Keywords: Listening ; Listening ; Study and teaching ; Electronic books ; Electronic books ; local
    Abstract: Most adults have poor listening skills. In fact, with attention spans of less than eight minutes is it any wonder business and personal communications are rife with misunderstanding and needless conflict? Listening Skills Training is a complete resource designed to develop vital listening skills and includes a step-by-step training guide, sample half-, full-, and two-day agendas, classroom handouts, tools, assessments, and ready-to-use PowerPoint(TM) slides. A CD-ROM is included. Note: CD-ROM is not available for this Title.
    Note: Includes bibliographical references and index. - Description based on print version record
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  • 50
    Online Resource
    Online Resource
    Alexandria, Va. : ASTD Press
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Series Statement: 10 steps series
    Parallel Title: Erscheint auch als
    Keywords: Group facilitation ; Communication in management ; Communication in personnel management ; Electronic books ; Electronic books ; local
    Abstract: 10 Steps to Successful Facilitation teaches readers everything they need to develop and execute a facilitation program in their organization. Learn how to effectively guide participants through the learning experience using 10 comprehensive steps that cover everything from developing a facilitation program through dealing with uncooperative participants.
    Note: Includes bibliographical references and index. - Description based on print version record
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  • 51
    Online Resource
    Online Resource
    Alexandria, Va. : ASTD Press
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Series Statement: Infoline issue 0804 (April 2008)
    Keywords: Employees ; Training of ; Education ; Aims and objectives ; Electronic books ; Electronic books ; local
    Abstract: Detailed learning objectives are crucial to the instructional systems development (ISD) process. Objectives let trainers, learners, and managers know what the training will accomplish. They also allow you to evaluate learner progress and the training's effectiveness. This Infoline will show readers a five-step process to design learning objectives. Readers will learn how to identify training needs, state training goals, determine key content, designate the level of learning required, and generate specific, measureable learning objectives. This issue includes practical worksheets, templates, and examples to help readers easily and successful create their own learning objectives.
    Note: "Published by the American Society for Training & Development.". - "Tips, tools, and intelligence for trainers.". - Includes bibliographical references. - Description based on online resource; title from PDF title page (Safari, viewed Oct. 30, 2012)
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  • 52
    Online Resource
    Online Resource
    Alexandria, Va. : ASTD Press
    Language: English
    Pages: 1 online resource (1 v.)
    Series Statement: Infoline issue 0802 (February 2008)
    Keywords: Management ; Study and teaching ; Leadership ; Study and teaching ; Executives ; Training of ; Electronic books ; Electronic books ; local
    Abstract: Management development is defined as a planned learning process that may include mentoring, training, college courses, and job rotations to prepare employees with the skills required to manage the day-to-day work of an organization. This process enables employees to execute the strategies of the organization. Usually, there are defined competencies for managers such as knowledge and application of management theory and processes; finance and accounting; and interpersonal, problem-solving, leadership, and communication skills. In this issue, you will learn how to determine your organization's management development goals, l identify prospects for management training, build a management development program, and l monitor your program so that it can evolve with your business needs.
    Note: "Published by the American Society for Training & Development.". - "Tips, tools, and intelligence for trainers.". - Includes bibliographical references. - Description based on online resource; title from PDF title page (Safari, viewed Oct. 30, 2012)
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  • 53
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Series Statement: Infoline issue 0801 (January 2008)
    Keywords: Employees ; Training of ; Computer-assisted instruction ; Internet in education ; Educational technology ; Electronic books ; Electronic books ; local
    Abstract: The trainer's role in a virtual classroom requires additional knowledge and skills. The online trainer uses different tools, such as web collaboration software, to interact with participants. The participants are virtual-separated in different locations-which also requires a new training mind-set. Sometimes there is no live communication at all, with participants reading and responding to information on a designated website. Coordinat-ing these components demands specific skills from the online trainer. This Infoline will make delivering online training simple. With today's e-learning tools, you don't even have to be tech-savvy; many of the tools are intuitive and just re-quire a little practice. You'll be able to: define types of online training, transition your training skills to an online envi-ronment, and engage participants using a variety of methods. The Online Trainer's Checklist Job Aid at the back of this issue will make online training a snap.
    Note: "Published by the American Society for Training & Development.". - "Tips, tools, and intelligence for trainers.". - Includes bibliographical references. - Description based on online resource; title from PDF title page (Safari, viewed Oct. 30, 2012)
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  • 54
    Online Resource
    Online Resource
    Alexandria, VA : American Society for Training & Development/ASTD Press
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Series Statement: Infoline issue 0807 (July 2008)
    Parallel Title: Erscheint auch als
    Keywords: Organizational effectiveness ; Note-taking ; Thought and thinking ; Mnemonics ; Electronic books ; Electronic books ; local
    Abstract: Today's information environment demands that we all save time, improve efficiency, and be more creative in our thinking. Mind Mapping is an essential business tool you can add to your intellectual armory. This Infoline will introduce you to the concept of Mind Mapping. You will learn how to read and create Mind Maps, use Mind Maps for common business and training processes, and increase your creativity and effectiveness by using Mind Maps. Trainers can more specifically use Mind Maps to outline prospective courses or programs, illustrate a business case for new projects or funding, organize training program content, l generate ideas during meetings and training sessions, andl draw connections between business needs and developmental efforts.
    Note: "Tips, tools, and intelligence for trainers.". - Includes bibliographical references. - Description based on print version record
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  • 55
    Online Resource
    Online Resource
    Alexandria, Va. : ASTD Press
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Series Statement: 10 steps series
    Parallel Title: Erscheint auch als
    Keywords: Business presentations ; Electronic books ; Electronic books ; local
    Abstract: The thought of giving a presentation often ranks at the top of the list of what people fear the most. 10 Steps to Successful Presentations provides readers with a proven 10-step process for developing and delivering an effective presentation based on real-world experience as well as observations of presentations that either wowed the audience or fell short of motivating participants.
    Note: Includes bibliographical references and index. - Description based on print version record
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  • 56
    Online Resource
    Online Resource
    Alexandria, VA : ASTD Press
    Language: English
    Pages: 1 online resource (1 v.)
    Series Statement: Infoline issue 0812 (December 2008)
    Parallel Title: Erscheint auch als
    Keywords: Employees ; Training of ; Intergenerational relations ; Electronic books ; Electronic books ; local
    Abstract: You may know that there are four distinct generations in the workplace. But while the different generations share many things, they have their own preferences for how they like to learn? Learning style preferences are driven largely by elementary school experience, but other shared cultural experiences influence how each generation learns best. This Infoline provides insights to learning and development specialists who are faced with the challenge of designing and delivering learning opportunities for employees of all ages. This issue will show you learning preferences of the four generations in the workplace, tips and techniques for enhancing learning for members of each generation, andl strategies for training multiple generations at the same time.
    Note: "Published by the American Society for Training & Development.". - "Tips, tools, and intelligence for trainers.". - Includes bibliographical references. - Description based on print version record
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  • 57
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : ASTD Press
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Parallel Title: Erscheint auch als
    Keywords: Employees ; Training of ; Handbooks, manuals, etc ; Employees ; Training of ; Employees ; Training of ; Computer-assisted instruction ; Electronic books ; Electronic books ; local
    Abstract: "Authoritative, complete, and current, the ASTD Handbook for Workplace Learning Professionals is an easy-to-use, must-have reference tool for all learning professionals. This 'go to' resource and reference guide, edited by Elaine Biech, is packed full of key methodologies, practices, and procedures on every topic including training design and delivery, analyzing needs, measurement and evaluation, e-learning, organization development, managing the learning function, and human performance improvement. The ASTD Handbook brings together authors who represent the best practitioners in the field, authorities to present the most critical information to professionals. Contributors include Bill Wiggenhorn, Geary Rummler, Robert Mager, Bill Byham, Elliot Masie, Donald Kirkpatrick, John Cone, Donnee Ramelli, Tony Bingham, and other industry leaders. Included in this volume are a complete glossary and a CD-ROM with supporting worksheets and tools." Note: CD-ROM is not available for this title.
    Note: Includes bibliographical references and index. - Description based on print version record
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  • 58
    Online Resource
    Online Resource
    Alexandria, VA : ASTD Press
    Language: English
    Pages: 1 online resource (1 v.)
    Series Statement: Infoline issue 0808 (August 2008)
    Parallel Title: Erscheint auch als
    Keywords: Employees ; Training of ; Cognitive learning ; Brain ; Effective teaching ; Electronic books ; Electronic books ; local
    Abstract: Brain-based or brain-compatible learning theory focuses on creating a learning program in which attainment, retention, recollection, and use of information is maximized through actively stimulating and engaging the brains of learners. Successful application of brain-based learning precepts requires that anyone involved in the learning process, including program designers, managers, trainers, and learners, have a basic understanding of how the brain functions, processes, stores, and recalls information. This Infoline will help trainers and learning professionals identify personal strengths and areas for improvement related to the theory concepts and modify their approach to learning accordingly.
    Note: "Published by American Society for Training and Development.". - "Tips, tools, and intelligence for trainers.". - Includes bibliographical references. - Description based on print version record
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  • 59
    Online Resource
    Online Resource
    Alexandria, VA : American Society for Training & Development/ASTD Press
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Series Statement: Infoline issue 0811 (November 2008)
    Keywords: Business etiquette ; Professional socialization ; Employees ; Training of ; Electronic books ; Electronic books ; local
    Abstract: Understanding business etiquette and protocol intelligence gives professionals an edge. These soft skills may seem inconsequential, but they go a long way toward building your reputation and image. This Infoline is designed for anyone looking to understand the basics of professional etiquette. Readers will learn how to make proper introductions, greet international clients, and navigate business lunches and dinners.
    Note: "Tips, tools, and intelligence for trainers.". - Includes bibliographical references. - Description based on online resource; title from PDF title page (Safari, viewed Nov. 26, 2012)
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  • 60
    Online Resource
    Online Resource
    Alexandria, Va. : ASTD Press
    Language: English
    Pages: 1 online resource (1 v.)
    Series Statement: Infoline issue 0806 (June 2008)
    Keywords: Sales management ; Employees ; Coaching of ; Sales personnel ; Teams in the workplace ; Electronic books ; Electronic books ; local
    Abstract: Successful sales coaches understand the potential of their sales staff and work to draw that potential out. This Infoline is designed for sales coaches and managers that work with sales staff. Readers will learn the three anchor points of sales coaching, how to determine a sales person's ability and motivation, and coaching styles that are appropriate for employees of various skill levels.
    Note: "Published by the American Society for Training & Development.". - "Tips, tools, and intelligence for trainers.". - Includes bibliographical references. - Description based on online resource; title from PDF title page (Safari, viewed Nov. 16, 2012)
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  • 61
    Online Resource
    Online Resource
    Alexandria, Va. : ASTD Press
    Language: English
    Pages: 1 online resource (1 v.)
    Series Statement: Infoline issue 0805 (May 2008)
    Keywords: Employees ; Training of ; Electronic books ; Electronic books ; local
    Abstract: You don't need to be a professional trainer to deliver a great training session. With a basic knowledge of adult learner preferences and instructional design, anyone can deliver engaging and useful training. This Infoline is designed with the "occasional" trainer in mind. You will learn the basic principles of adult learning, how to write clear objectives, and well as a variety of instructional methods that are at your disposal. This Infoline, give you the knowledge and confidence to deliver a successful training program.
    Note: "Published by the American Society for Training & Development.". - "Tips, tools, and intelligence for trainers.". - Includes bibliographical references. - Description based on online resource; title from PDF title page (Safari, viewed Nov. 16, 2012)
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  • 62
    Online Resource
    Online Resource
    Alexandria, Va. : ASTD Press
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Series Statement: Infoline issue 0803 (March 2008)
    Parallel Title: Erscheint auch als
    Keywords: Employees ; Training of ; Virtual reality ; Electronic books ; Electronic books ; local
    Abstract: Virtual worlds use many advanced technologies and can be intimidating. What makes this environment different from traditional online training is that it's almost fully immersive. Instead of learning that is mediated by books, PowerPoint slides, and voice-over narration, virtual worlds are experiential, interactive, and multisensory. Learners are engaged in new and exciting ways. This issue of Infoline is designed to familiarize you with virtual worlds and give you ideas about how they can work for you. You will learn popular ways organizations are using virtual worlds, how to select the right virtual world provider for your organization, and how to use virtual worlds in your organization.
    Note: "Tips, tools and intelligence for trainers.". - "Published by the American Society for Training & Development.". - Includes bibliographical references. - Description based on print version record
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  • 63
    Online Resource
    Online Resource
    Alexandria, VA : ASTD Press
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Series Statement: ASTD trainer's workshop series
    Parallel Title: Erscheint auch als
    Keywords: Business presentations ; Employees ; Training of ; Electronic books ; Electronic books ; local
    Abstract: The ability to present effectively is a basic business competency. Yet, many managers, team leaders, and other key organizational decision makers lack these skills. This book allows you to design presentation skills training for all levels and people in your organization. This title is a one-stop training resource that provides you with key concepts, tips on assessing organizational needs, and other tools to set your skills program to succeed. You will find programs designed for one-hour, a half day, one or two-day events, along with a step-by-step facilitator guide to ensure that your program stays on task. In this book you ll find: -Tools and strategies for assessing participants presentation skill levels and areas for improvement. -Complete guidelines to design your training program including materials and instructions for facilitating and evaluating program results -Customizable agendas that incorporate a range of training activities to be used as is or modified to suit your needs or -Dozens of learning activities, tools, and assessments that support the workshops. -Ready to use Microsoft PowerPointTM presentations to accompany each format of the workshop. Note: CD-ROM is not available for this title.
    Note: Includes bibliographical references and index. - Description based on print version record
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  • 64
    Language: English
    Pages: 1 online resource (1 v.)
    Series Statement: Infoline issue 0711 (November 2007)
    Keywords: Employees ; Training of ; Electronic books ; Electronic books ; local
    Abstract: This Infoline shows you how to build curricula based on developing three key employee competencies-technical, cognitive, and behavioral. Using this approach, you will develop job specific learning programs by analyzing employee job tasks and organizing those tasks around the competencies; draft and revise a curriculum using a collaborative process, and finally, guide employee growth and measure that success.
    Note: "Published by the American Society for Training & Development.". - "Tips, tools, and intelligence for trainers.". - Includes bibliographical references. - Description based on online resource; title from PDF title page (Safari, viewed Nov. 16, 2012)
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  • 65
    Online Resource
    Online Resource
    Alexandria, VA : ASTD Press
    Language: English
    Pages: 1 online resource (1 v.)
    Series Statement: Infoline issue 0706 (June 2007)
    Keywords: Employees ; Training of ; Career development ; Grants-in-aid ; United States ; Tuition tax credits ; United States ; Electronic books ; Electronic books ; local
    Abstract: This publication unlocks the keys to finding and accessing public sector tools and grants that help training practitioners further their experience and skills. Included in this issue as well are tips on how to find obtain money-saving grants as well as how to use tax-relief methods for professional development opportunities.
    Note: "Published by the American Society for Training & Development.". - "Tips, tools, and intelligence for trainers.". - Includes bibliographical references. - Description based on online resource; title from PDF title page (Safari, viewed Oct. 30, 2012)
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  • 66
    Online Resource
    Online Resource
    Alexandria, VA : ASTD Press
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Series Statement: Infoline issue 0705 (May 2007)
    Keywords: Employees ; Training of ; Podcasting ; Electronic books ; Electronic books ; local
    Abstract: Understand the fundamentals of podcasting technology and put this mainstream communications tool to use in your organization today. Trainers will find podcast technology a great resource for reinforcing and delivering learning. Included in this easy to use Infoline issue: podcasting 101 steps you can use to plan, create, deliver, and promote the use of this important new media channel.
    Note: "Published by the American Society for Training & Development.". - "Tips, tools, and intelligence for trainers.". - Includes bibliographical references. - Description based on online resource; title from PDF title page (Safari, viewed Oct. 30, 2012)
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  • 67
    Online Resource
    Online Resource
    Alexandria, Va. : ASTD Press
    Language: English
    Pages: 1 online resource (1 v.)
    Series Statement: Infoline issue 0704
    Keywords: Training needs ; Evaluation ; Needs assessment ; Electronic books ; Electronic books ; local
    Abstract: Identifying the proper training is vital to your company achieving its goals. A training needs analysis ensures that your company's training isn't wasting time and money. This Infoline will teach you how to pinpoint your company's unique training needs and avoid common pitfalls. You will also learn how to uncover nontraining issues that affect performance. This Infoline will demonstrate how to conduct a thorough needs assessment; implement best data collection methods; and establish guidelines to separate findings from conclusions. The job aid in this issues offers readers and established data collection plan that you can follow step-by-step.
    Note: "Tips, tools, and intelligence for trainers.". - Includes bibliographical references. - Description based on online resource; title from PDF title page (Safari, viewed Oct. 30, 2012)
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  • 68
    Online Resource
    Online Resource
    Alexandria, VA : ASTD Press
    ISBN: 9781562864866 , 1562864866
    Language: English
    Pages: 1 online resource (1 v.)
    Series Statement: Infoline 0703
    Keywords: Employee retention ; Job satisfaction ; Labor turnover ; Electronic books ; Electronic books ; local
    Abstract: Talent retention is one of the biggest challenges not new; neither are the reasons-dissatisfaction or unhappiness with their job or boss, new opportunities, and changing career. What's new is the intersection of these common reasons for leaving one employer for another and the phenomenon of a shrinking replacement pool of qualified workers. This Infoline provides you with an in-depth look at the talent retention problem and provides the information necessary to address your organization's need for establishing a retention strategy that provides both new workers and retiring baby boomers with solid reasons to stay. You will learn how to align your organization, career development strategies, and effective practices for success.
    Note: "Tips, tools, and intelligence for trainers.". - "March 2007.". - Includes bibliographical references. - Description based on print version record
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  • 69
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Series Statement: Infoline 0702 (February 2007)
    Keywords: Success in business ; Self-actualization (Psychology) ; Electronic books ; Electronic books ; local
    Abstract: This Infoline will not give you a set of foolproof methods to capture and save time (as if that were possible), but it wiill show you how to manage and harmonize the two most important aspects of your life: your professional life and your personal life. Although some solid time-management techniques are offered here, the key lessons in this issue involve using your time to manage what is more important in your life. To that end, in this issue you will learn how to tell when it is time to change, concrete actions that will enable you to manage your time and career more effectively, and how to assess your talents and use your time wisely to make important changes.
    Note: "Published by the American Society for Training & Development.". - "Tips, tools, and intelligence for trainers.". - Includes bibliographical references. - Description based on online resource; title from PDF title page (Safari, viewed Oct. 30, 2012)
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  • 70
    Online Resource
    Online Resource
    Alexandria, Va. : ASTD Press
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Series Statement: Infoline issue 0701 (January 2007)
    Keywords: Employees ; Training of ; Evaluation ; Electronic books ; Electronic books ; local
    Abstract: While it may seem like the four-level evaluation model has been around forever, this now-standard method of evaluation wasn't introduced until 1959 in a series of four articles published in ASTD's Training and Development Journal. Despite the current popularity of this model, many new and seasoned practitioners still question how to use the four levels: What are the four levels? What resources are necessary, and do I have them available? Which programs should be evaluated, and at which level? This Infoline takes the classic Kirkpatrick model and synthesizes it for the busy trainer.
    Note: "Tips, tools, and intelligence for trainers.". - "Published by the American Society for Training & Development.". - Includes bibliographical references. - Description based on online resource; title from PDF title page (Safari, viewed Oct. 17, 2012)
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  • 71
    Online Resource
    Online Resource
    Alexandria, VA : ASTD Press
    Language: English
    Pages: 1 online resource (1 v.)
    Series Statement: Info line 0609
    Keywords: Instructional systems ; Design ; Employees ; Training of ; Electronic books ; Electronic books ; local
    Abstract: Course design-an essential part of instructional systems development (ISD)-is when a designer or design team plans a training course. While the other phases of ISD-analysis, development, implementation, and evaluation are essential pieces to the training course puzzle, this Infoline will focus mainly on the essential tasks involved in course design. This issue provides the tools you can use to set yourself up as an instant expert: a simple, five-step process to quickly create and implement a course design, application tools for creating course objectives, a course description, and a clear project plan, and a high-level practical analysis, development, implementation, and evaluation plan.
    Note: Includes bibliographical references. - Description based on print version record
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  • 72
    Online Resource
    Online Resource
    Alexandria, VA : ASTD Press
    Language: English
    Pages: 1 online resource (1 v.)
    Series Statement: Info line 0605
    Parallel Title: Erscheint auch als
    Keywords: Listening ; Communication in management ; Electronic books ; Electronic books ; local
    Abstract: Listening may be one of the most under-rated skills in the world of business. Most people assume they already know how to listen because the mechanics seem so simple: One individual speaks, and another individual hears and responds. But listening is far more complex than simply hearing. It involves hearing, seeing, comprehending, and interpreting communication. Effective listening requires applying good listening skills. To help you achieve greater productivity, excellence, solid relationships, collaboration, sharing, and innovation, this Infoline provides: a solid understanding of the basic principles of effective listening; techniques, advice, and development activities to improve listening, such as self-coaching, a four-step listening model; and 25 tips to be a better listener. Discover new listening skills that will dramatically improve your leadership skills, including an overview of the listening habits of effective leaders.
    Note: Cover title. - Includes bibliographical references. - Description based on print version record
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  • 73
    Online Resource
    Online Resource
    Alexandria, VA : ASTD Press
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Series Statement: Info line 0610
    Keywords: Strategic planning ; Electronic books ; Electronic books ; local
    Abstract: Strategic thinking strives to identify, explain, and learn from what is occurring now and integrate these insights into a formal plan. Strategic thinking means spontaneously discovering innovative strategies that a more formal plan could never have envisioned. This Infoline offers pointers on creating an effective and vibrant strategic plan. Thus, like a strategic plan, this Infoline doesn't provide you with answers so much as a map of future possibilities with keys for reading it that will help your organization move ahead creatively.
    Note: Includes bibliographical references. - Description based on print version record
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  • 74
    Online Resource
    Online Resource
    Alexandria, VA : ASTD Press
    Language: English
    Pages: 1 online resource (1 v.)
    Series Statement: Infoline 0607
    Keywords: Management ; Electronic books ; Electronic books ; local
    Abstract: Managers are crucial to the success of organizations because they make executive-level strategies happen. Despite the importance of management and management development, they often receive less attention than leadership development, leaving managers alone and lacking skills in management techniques. To avoid the excesses of the micromanager whose employees feel second-guessed all the time and the passive, acquiescent manager whose employees struggle and whose goals go unachieved, this Infoline provides a self-development guide.
    Note: Includes bibliographical references (p. 15). - Description based on print version record
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  • 75
    Online Resource
    Online Resource
    Alexandria, Va. : ASTD Press
    Language: English
    Pages: 1 online resource (1 v.)
    Series Statement: Infoline issue 0604 (April 2006)
    Keywords: Organizational change ; Corporate culture ; Electronic books ; Electronic books ; local
    Abstract: Organizational culture is a concept that most managers don't spend a lot of time thinking about. What they do think about are questions such as: 1. Why are we so slow at bringing new products to market? 2. How can we get people to stop working in silos and become more collaborative? 3. How can we build customer loyalty? Given these and many other practical problems, culture can seem esoteric. Yet culture is an underlying issue in these and other problems managers deal with every day. This Infoline presents a roadmap for culture change from the first and critical steps of getting leaders prepared and on board, providing a realistic view of change, and communicating to the final stage in which an organization's employees live the new culture. Along the way you will also learn some creative ways to communicate about the change and how to identify action plans and projects that will support culture change.
    Note: "Tips, tools, and intelligence for trainers.". - "Published by American Society for Training & Development.". - Includes bibliographical references. - Description based on online resource; title from PDF title page (Safari, viewed Oct. 17, 2012)
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  • 76
    Online Resource
    Online Resource
    Alexandria, Va. : ASTD Press
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Series Statement: Infoline issue 0603 (March 2006)
    Keywords: Organizational effectiveness ; Performance ; Employees ; Training of ; Electronic books ; Electronic books ; local
    Abstract: Proposing any performance or training solutions requires rigorous analysis based on data, not speculation. Conducting a front-end analysis-a process for determining why a perceived performance gap exists and how to close the gap-enables workplace learning and performance professionals to find successful solutions. This Infoline describes how to carry out the two distinct analysis processes that go into a front-end analysis: a gap (or performance) analysis and root cause analysis. The first process determines if a performance problem exists. The second process identifies the true root cause of the issue. Helpful sidebars explain the analysis sequence, when to conduct a gap analysis, how to define performance gaps without bias, and factors that influence performance. In addition, the job aid provides a checklist of questions for a training needs analysis.
    Note: "Published by American Society for Training & Development.". - "Tips, tools, and intelligence for trainers.". - Includes bibliographical references. - Description based on online resource; title from PDF title page (Safari, viewed Oct. 30, 2012)
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  • 77
    Online Resource
    Online Resource
    Alexandria, VA : ASTD Press
    Language: English
    Pages: 1 online resource (1 v.)
    Series Statement: Info line 0602
    Keywords: Teams in the workplace ; Leadership ; Electronic books ; Electronic books ; local
    Abstract: Nearly everyone works on teams or collaborates closely with others to achieve organizational, departmental, or team goals. But understanding the basics of how to participate effectively and even lead these teams toward common goals can be key to success or failure of these teams. This Infoline will guide you in the application of basic leadership principles in a team setting and show you how to: break through common barriers to effectively engage in leadership; influence your team members by building and sustaining respect, trust, and credibility; build core leadership behaviors and skills.
    Note: "Management development.". - "February 2006.". - Includes bibliographical references. - Description based on print version record
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  • 78
    Language: English
    Pages: 1 online resource (1 v.)
    Parallel Title: Erscheint auch als
    Keywords: Employees ; Training of ; Experiential learning ; Electronic books ; Electronic books ; local
    Abstract: The 2006 edition of the ASTD Training and Performance Sourcebook, edited by training guru Dr. Mel Silberman, draws on the knowledge and expertise of today's best trainers and consultants. In this one comprehensive book, you will find the tools you need in such important areas as e-learning, communication skills, diversity and cross-cultural awareness, performance improvement, and management development. Tools in the Sourcebook are organized into four categories: training activities and group learning exercisesassessment instrumentshelpful handoutspractical guides to understanding and implementing important training and performance trends
    Note: "Reproducible training activities, assessment instruments, helpful handouts, practical guides.". - Includes bibliographical references. - Description based on print version record
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  • 79
    Online Resource
    Online Resource
    Alexandria, Va. : ASTD | Boston, Mass. :Safari Books Online
    ISBN: 1562863924
    Language: English
    Pages: 16 p
    Keywords: Business meetings ; Electronic books ; local
    Abstract: Meetings are a precious resource: an expensive waste of peoples time if run poorly and amazingly valuable and productive if run well. Yet many people and organizations hold meeting after meeting without knowing how to do so effectively or even what they want to accomplish. Harnessing a groups creativity and energy and directing it toward solving problems, generating new ideas, and moving big ideas forward requires skills and processes. This Infoline offers a simple, three-step process that will enable any meeting leader to stop wasting time and make meetings work. As in so many other areas, preparation is the first critical step toward meeting success. Preparation includes determining if you really need to meet, identifying the people who need to be there, preparing an agenda, and more. The second step covers the meeting process itself from moments before the meeting to the wrap-up. Youll learn how to run meeting activities, communicate effectively, keep the meeting on track, and use conflict productively. The finaloften overlookedstep is the follow-up, which includes distributing notes, holding up meeting commitments, and planning to make improvements based on meeting evaluations. Turn your dull-as-dishwater, unproductive meetings into exciting opportunities to make big things happen!
    Note: Includes bibliographical references
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  • 80
    Online Resource
    Online Resource
    Alexandria, Va. : ASTD | Boston, Mass. :Safari Books Online
    ISBN: 1562863886
    Language: English
    Pages: 16 p
    Keywords: Success in business ; Electronic books ; local
    Abstract: Todays organizational realities can make it tough for individuals to succeed in their careers and organizations. Conditions such as access to fewer resources, increasing levels of accountability, increasing levels of competition, limited potential for advancement, and more require professionals to develop professionally and to develop career success skills. This Infoline will show you how to build the skills that will make you a more successful and happier professional. These skills include continually building your skills and competencies, working and partnering with your boss, building strong organizational relationships and increasing your visibility, thriving in your organizations culture, and increasing and applying your business savvy. Achieve peak performance and success by understanding and capitalizing on your strengths and minimizing your weaknesses.
    Note: Includes bibliographical references
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  • 81
    Online Resource
    Online Resource
    Alexandria, VA : ASTD
    Language: English
    Pages: 1 online resource (1 v.)
    Series Statement: Infoline 0508
    Keywords: Leadership ; Executives ; Training of ; Electronic books ; Electronic books ; local
    Abstract: Today's organizations are faced with many challenges: increased complexity of work, a need for more resources paired with the reality of cost cutting, lack of training for new leaders, and tired and stressed workers. To manage these challenges and more, organizations need leaders who focus on developing their people to move toward specific goals. To be an effective leader, individuals need to develop 10 competencies in the areas of knowing oneself, working with other people, and integrating it all. This Infoline enables leaders to assess their own leadership skills and identifies ways to build skills and knowledge in the 10 leadership competencies: 1. self-awareness 2. resiliency 3. interpersonal skills 4. communication skills 5. employee development 6. vision creation and actualization 7. customer orientation 8. strategic business acumen 9. project leadership 10. change management.
    Note: "Tips, tools, and intelligence for trainers.". - "Management development.". - Includes bibliographical references. - Description based on online resource; title from PDF title page (Safari, viewed Oct. 30, 2012)
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  • 82
    Online Resource
    Online Resource
    Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online
    ISBN: 1562863800
    Language: English
    Pages: 16 p
    Keywords: Employee training personnel ; Moral and ethical aspects ; Business ethics ; Electronic books ; local
    Abstract: The news is full of stories about ethical lapses. Almost daily you read about organizations where people fail to behave ethically and the consequences of that failure: bad press, loss of market value, lawsuits, jail time, and even bankruptcy. But fostering ethics in organizations has more benefits than just avoiding negative consequences; one of these is increased job satisfaction. Professionals in the human resource arena are often regarded as the seat of ethical expertise in an organization, but they may not always be equipped to handle ethical issues. That is where this Infoline comes in. It provides a model for understanding ethics, ways to raise awareness of ethics in organizations, and a case study to get the discussion started.
    Note: Includes bibliographical references
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  • 83
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Parallel Title: Erscheint auch als
    Keywords: Employees ; Training of ; Project management ; Study and teaching ; Leadership ; Study and teaching ; Electronic books ; Electronic books ; local
    Abstract: The title of this book, Training Triage, goes a long way toward describing its contents and approach to solving workplace performance issues. Simply put, this book offers you emergency remedies for the real training challenges and situations training professionals face every day on the front lines of most organizations. As the author notes in Chapter 1, this book is designed for trainers with some battle "scars" who get calls "asking for the impossible to be delivered the next day" without budget or staff to accomplish this feat. This fast-paced, entertaining book presents real-life situations in dialogue format to allow you to listen in on conversations between an executive or client requesting training or some other performance intervention and the training professional interpreting and acting on the request. Not only does this book offer advice on finding the right solution, but it offers step-by-step guidance as it walks the reader through the building and implementing of an effective solution. Use this book to build your skills as a trainer or performance improvement specialist, or to implement and adapt the detailed interventions to solve your most pressing training and performance need. The book includes a CD-ROM with all accompanying handouts, assessments, and tools to help you triage your next training emergency. Note: CD-ROM is not available.
    Note: Includes bibliographical references. - Description based on print version record
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  • 84
    Online Resource
    Online Resource
    Alexandria, VA : ASTD Press
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Series Statement: Information lifeline 0511
    Keywords: Employees ; Training of ; Teaching ; Aids and devices ; Electronic books ; Electronic books ; local
    Abstract: Sometimes, something as simple as a laminated card with short, to-the-point instructions can do more to help an employee complete a task with high assurance of accuracy than hours or days of training. Such job aids are a quick, easy, and often inexpensive way to improve performance fast. Job aids reduce the amount of information that an employee needs to remember for tasks that are infrequently performed or for tasks that must be accomplished to an exact standard every time. Job aids take many forms, including decision trees, checklists, step-by-step instructions, flowcharts and graphic maps, look-up tables, worksheets and forms, and even reference sources, such as training manuals. This Infoline will enable the reader to determine when to use a job aid; select the type of job aid to use; select the right medium; and design, implement, and evaluate the job aid. Sidebars provide examples of different types of job aids, while the job aids included in the issue will help the reader to carry out a needs analysis for a job aid and check off a list of development tasks. Learn to use and create job aids and improve performance fast!
    Note: "Tips, tools, and intelligence for trainers.". - "November 2005.". - Includes bibliographical references. - Description based on print version record
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  • 85
    Online Resource
    Online Resource
    Alexandria VA : ASTD Press
    Language: English
    Pages: 1 online resource (1 v.)
    Series Statement: Information lifeline 0510
    Keywords: Employee motivation ; Electronic books ; Electronic books ; local
    Abstract: Knowing how to motivate employees is critical for an organization's ability to get results. When employees are not motivated properly, their productivity drops and key milestones and deadlines are missed. Motivation determines the direction of an employee's behavior (that is, what the employee chooses to do), the level of effort an employee puts into his or her work, and the level of persistence that an employee has when faced with obstacles. This Infoline will help managers and trainers who train managers to understand and master this important piece of the organizational productivity puzzle. To start, readers will get brief introductions to foundational motivation theories, including Maslow's Hierarchy of Needs, Herzberg's Motivation-Hygiene Theory, McLelland's Theory, Theory X and Theory Y, and many more. Building on these theories, the Infoline then provides the reader with ways to integrate motivation into the workplace, strategies for rewarding employees, and ways to avoid common manager mistakes. Sidebars offer tips to apply Theory Y management, avoid the perception of inequity, reinforce positive behaviors, and reward employees.
    Note: Includes bibliographical references. - Description based on print version record
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  • 86
    Online Resource
    Online Resource
    Alexandria, VA : ASTD
    Language: English
    Pages: 1 online resource (1 v.)
    Series Statement: Information lifeline 0507
    Keywords: Business presentations ; Audio-visual aids ; Employees ; Training of ; Electronic books ; Electronic books ; local
    Abstract: Learning professionals have a wide variety of options when it comes to using learning tools to get the learners' interest, clarify and expand concepts, clarify relationships, model tasks or behaviors, stay on track, and improve retention and application. But what are all those options and how does the learning professional select the appropriate one for his or her needs? This Infoline provides descriptions of 11 learning tools organized into three categories: for use in training rooms, for use in and out of training rooms, and for use out of training rooms. The issue describes advantages and disadvantages of each tool along with basic presentation and preparation tips.
    Note: Includes bibliographical references. - Description based on print version record
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  • 87
    Online Resource
    Online Resource
    Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online
    Language: English
    Pages: 16 p
    Keywords: Employees ; Training of ; Cognitive styles ; Electronic books ; local
    Abstract: Some learners get it while others do not -- a fact of life for the professional trainer. This Infoline offers tips and tools to close the common learning gap. By exploring examples of typical training styles, along with their strengths and weaknesses, you will be able to choose appropriate training activities that get results. In addition, you will get detailed descriptions of educational and psychological assessment instruments that will help you jump start the process tailoring your training design to the learner.
    Note: Includes bibliographical references
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  • 88
    Online Resource
    Online Resource
    Alexandria, VA : ASTD Press | Boston, MA :Safari,
    Language: English
    Pages: x, 195 p. , ill. ; , 28 cm. +
    Keywords: Communication in organizations ; Problems, exercises, etc ; Conflict management ; Problems, exercises, etc ; Interpersonal communication ; Problems, exercises, etc ; Electronic books ; local
    Abstract: Communication Skills Training offers all the resources and tools needed to design effective communication skills training. Use this complete guide to design presentation, negotiation, conflict resolution, or assertiveness skills for group or work teams or design interpersonal communication training for an entire organization. The book includes a fully developed set of PowerPoint slides, handouts, learning activities, and facilitators guide for one-half, full, and two-day training programs.
    Note: CD-Rom includes 3 types of files: Adobe .pdf documents, Microsoft PowerPoint presentations, Microsoft PowerPoint files of overhead transparency masters. - Includes bibliographical references (p. 193-194)
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  • 89
    Online Resource
    Online Resource
    Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online
    ISBN: 1562863770
    Language: English
    Pages: 16 p
    Keywords: Music in education ; Employees ; Training of ; Electronic books ; local
    Abstract: Music is present in almost every facet of human life. So why doesn't it show up in training? Throughout time people have used music to learn their ABCs as well as more complex societal histories and even scientific formulas. Could you, the trainer, be missing out on a useful tool that can: establish a positive mood minimize negative conditions aid memorization enhance reviews foster creativity? This Infoline shows you how to put music to effective use in training. It explains its effect on the human brain and how to harness those effects at will. You'll also learn to select the right kind of music for any training activity as well as avoid any problems that using music might cause. So why not tap into the power of music today?
    Note: Includes bibliographical references
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  • 90
    Online Resource
    Online Resource
    Alexandria, Va. : ASTD | Boston, Mass. :Safari Books Online
    ISBN: 1562863835
    Language: English
    Pages: 16 p
    Keywords: Employees ; Training of ; Conflict management ; Electronic books ; local
    Abstract: Ever walked away from a training session frustrated, tired, and angry because large portions of the session were spent trying to deal with a participant who didnt want to participate and was keen to let you know how much he or she didnt want to participate? Have you ever felt like you lost your whole group, because a couple of people were chatting away, or because someone was monopolizing the conversation, or because someone was heckling you all day? Then this Infoline is for you. It provides a checklist to help you prepare for sessions so you can anticipate trouble and plan to deal with it, stop difficult behaviors before they even start, and understand how to adjust your reactions so as to not make the situation worse. Youll also learn about some common unpleasant behaviors as well as ways to think about and handle them effectively.
    Note: Includes bibliographical references
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  • 91
    Online Resource
    Online Resource
    Alexandria, Va. : ASTD | Boston, Mass. :Safari Books Online
    ISBN: 1562863908
    Language: English
    Pages: 16 p
    Keywords: Employees ; Training of ; Electronic books ; local
    Abstract: Informal learning can pack quite a punch in terms of boosting workplace performance and efficiency. But what is it, and what can you do to promote informal learning in the workplace? According Bob Hoffman, informal learning is anything that is not recognizable as formal training and performance support, such as organized classes, workshops, individualized instruction, and job aids. In addition, it is just-in-time, contextual, individualized, personal, chunked, and limited in scope; in other words, its exactly what you need at exactly the moment you need it. Informal Learning describes 13 modes of informal learning, including information gathering, help desk use, and mixed teams. Furthermore, this Infoline presents ways that you can evaluate and promote these modes to fit your organizational context.
    Note: Includes bibliographical references
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  • 92
    Online Resource
    Online Resource
    Alexandria, Va. : ASTD | Boston, Mass. :Safari Books Online
    ISBN: 1562863568
    Language: English
    Pages: 16 p
    Keywords: Communication in personnel management ; Employees ; Rating of ; Electronic books ; local
    Abstract: Giving feedback, especially negative feedback, is one of the most difficult duties of a manager or supervisor. This Infoline describes the process of giving and receiving feedback and shows you how to improve your feedback skills. The issue offers a feedback effectiveness self-assessment, a feedback readiness assessment, and an 8-step process for developing and enhancing your feedback delivery skills.
    Note: Includes bibliographical references
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  • 93
    Online Resource
    Online Resource
    Alexandria, Va. : ASTD | Boston, Mass. :Safari Books Online
    ISBN: 1562863541
    Language: English
    Pages: 16 p
    Keywords: Business consultants ; Electronic books ; local
    Abstract: Using Consulting Systems describes how to initiate and develop relationships with prospective clients. The organizational systems model is an analytical tool that helps consultants gain a holistic view of issues and problems. Problem-solving tools simplify developing alternative solutions and helping clients choose the best one for their particular circumstances.
    Note: Includes bibliographical references
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  • 94
    Online Resource
    Online Resource
    Alexandria, Va. : ASTD | Boston, Mass. :Safari Books Online,
    ISBN: 1562863533
    Language: English
    Pages: 16 p
    Keywords: Career development ; Electronic books ; local
    Abstract: Whether you need a career check up or you are actively seeking a new career or employment, this Infoline may be your ticket. This issue provides tips and tools to understand your personal and professional needs, prepare and execute a career move, or just survive the search for a new job. You will find a sample resume along with checklists on setting professional priorities, informational interviewing, resume tips, and a job search, marketing campaign action plan job aid.
    Note: Includes bibliographical references
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  • 95
    Online Resource
    Online Resource
    Alexandria, VA : ASTD | Boston, MA :Safari,
    Language: English
    Pages: xi, 132 p. , ill. ; , 25 cm
    Keywords: Employee training personnel ; Employees ; Training of ; Electronic books ; local
    Abstract: Subject matter experts (SMEs) and occasional trainers are increasingly sharing the training burden in organizations. Yet these "instant trainers" often are not familiar with even the basic terminology or practices of the training profession. Trainer Basics is written specifically to answer three key questions these new trainers ask: What does a trainer do and why? How can I develop must-have skills quickly? How do I apply training knowledge today? New trainers will appreciate the informative quick learning "hits" hroughout the book, including helpful reminders called Think About This, cut-to-the-chase rules called Basic Rules, and additional key concept points called Noted. Every chapter ends with quick learning exercises called Getting It Done to reinforce key chapter information. Written in direct and understandable language by a veteran trainer, this book also offers professional trainers a much-needed tool to help train these new ranks of trainers. Just hand Training Basics to a new trainer and within a few hours the job of explaining the basics of instructional design, adult learning, needs analysis, evaluation, and presentation and facilitation skills is done.
    Note: Includes bibliographical references (p. 123-129)
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  • 96
    Online Resource
    Online Resource
    Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online
    ISBN: 1562861956
    Language: English
    Pages: 16 p
    Keywords: Career development ; Vocational guidance ; Communication in organizations ; Electronic books ; local
    Abstract: Creating a workforce development system that encourages and supports employee talents and motivation is difficult work without a systematic approach. This Infoline will show you how to accomplish this goal using a six-step process for creating and implementing a career system. Detailed background sections provide information on what these systems can do for an organization along with case studies to demonstrate how career systems have succeeded in other organizations and explains the components of a career development system. It outlines six steps for creating and implementing a career system.
    Note: Includes bibliographical references
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  • 97
    Online Resource
    Online Resource
    Alexandria, Va. : ASTD | Boston, Mass. :Safari Books Online
    Language: English
    Pages: 20 p
    Keywords: Organizational learning ; Employees ; Training of ; Electronic books ; local
    Abstract: Todays trainers need to become strategic partners with their organization to ensure that their programs contribute to future success and ultimately the companys bottom line. This Infoline will show not only how to become a strategic partner, but also how to implement and manage strategic learning in your organization.
    Note: Includes bibliographical references
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  • 98
    Online Resource
    Online Resource
    Alexandria, Va. : ASTD | Boston, Mass. :Safari Books Online
    ISBN: 156286338X
    Language: English
    Pages: 16 p
    Keywords: Employees ; Training of ; Organizational learning ; Electronic books ; local
    Abstract: Looking for new ideas to enhance performance in your organization? Consider the possibilities of learning communities within your organization. In this issue, you will learn how these communities can open up the borders to thinking, generate better decisions, and improve learning programs and implementation of these programs in your organization. This issue shows you how to build and sustain an effective learning community. Plus, learn how to measure the results of this new approach to problem solving and learning.
    Note: Includes bibliographical references
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  • 99
    Online Resource
    Online Resource
    Alexandria, Va. : ASTD | Boston, Mass. :Safari Books Online
    Language: English
    Pages: 16 p
    Keywords: Proposal writing in business ; Electronic books ; local
    Abstract: Get more of your projects and programs approved and implemented by learning how to write better proposals. This Info-line provides the quick steps and easy techniques you need to anticipate and overcome objectives, consider all factors, write with style and brevity, and create a more compelling case for your ideas.
    Note: Includes bibliographical references
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  • 100
    Online Resource
    Online Resource
    Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online
    ISBN: 1562863363
    Language: English
    Pages: 16 p
    Keywords: Employment interviewing ; Electronic books ; local
    Abstract: This issue explores the art and science of interviewing, with a focus on how to use and apply various interview formats.
    Note: Title from cover. - Includes bibliographical references
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