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The Path to Becoming a Data-Driven Public Sector (2019)

OECD

Paris : OECD Publishing

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ISBN: 9789264433045 , 9789264625273 , 9789264317635

Language: English

Pages: 1 Online-Ressource (200 p.) , 21 x 28cm.

Series Statement: OECD Digital Government Studies

Parallel Title: Parallele Sprachausgabe Axer le secteur public sur les données : marche à suivre

Parallel Title: Erscheint auch als The path to becoming a data-driven public sector

RVK:

MF 7080

Keywords: Öffentlicher Sektor ; Digitalisierung ; E-Government ; Governance ; Science and Technology ; Denmark ; Ireland ; Korea, Democratic People's Republic of ; Portugal ; Sweden ; United Kingdom

Abstract: Twenty-first century governments must keep pace with the expectations of their citizens and deliver on the promise of the digital age. Data-driven approaches are particularly effective for meeting those expectations and rethinking the way governments and citizens interact. This report highlights the important role data can play in creating conditions that improve public services, increase the effectiveness of public spending and inform ethical and privacy considerations. It presents a data-driven public sector framework that can help countries or organisations assess the elements needed for using data to make better-informed decisions across public sectors.

DOI: 10.1787/059814a7-en

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2

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Denmark: Efficient e-Government for Smarter Public Service Delivery (2010)

OECD ; Organisation for Economic Co-operation and Development

Paris : OECD Publishing

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ISBN: 9789264087118

Language: English

Pages: Online-Ressource (304 p.) , ill.

Series Statement: OECD e-Government Studies

Parallel Title: Druckausg.

Parallel Title: Erscheint auch als Denmark

RVK:

MF 7350

RVK:

QQ 000

Keywords: E-Government ; Öffentlicher Sektor ; Öffentliche Dienstleistung ; Dänemark ; Governance ; Science and Technology ; Denmark ; Dänemark ; E-Government ; Öffentliche Dienstleistung ; Effizienz

Abstract: This review is the first to analyse e-government at the country level using a revised framework designed to capture the new challenges faced by countries today. It highlights the richness of initiatives and actions taken by Denmark in relation to a number of areas, including the impact of e-government on public sector modernisation and efficiency efforts, the impact of e-government organisational structure and arrangements on e-government development and administration, the need to address issues related to user take-up and the assessment of benefits realisation of e-government projects. As these are not unique to Denmark, but are commonly shared by a number of OECD countries, the study provides useful tools to support e-government policy making in all OECD countries.

DOI: 10.1787/9789264087118-en

URL: Volltext

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3

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ICTs for Development : Improving Policy Coherence (2010)

OECD

Paris : OECD Publishing

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ISBN: 9789264077409

Language: English

Pages: Online-Ressource (204 p.)

Series Statement: The Development Dimension

Parallel Title: Druckausg.

Parallel Title: Erscheint auch als ICTs for development

RVK:

MK 9220

Keywords: Informationstechnik ; Entwicklung ; Welt ; Entwicklungsländer ; Development ; Science and Technology ; Aufsatzsammlung ; Informationstechnik ; Entwicklungsländer

Abstract: Information communication technologies (ICTs) are crucial to reducing poverty, improving access to health and education services and creating new sources of income and employment for the poor. Being able to access and use ICTs has become a major factor in driving competitiveness, economic growth and social development. In the last decade, ICTs, particularly mobile phones, have also opened up new channels for the free flow of ideas and opinions, thereby promoting democracy and human rights. The OECD and infoDev joined forces at a workshop on 10-11 September 2009 to examine some of the main challenges in reducing the discrepancies in access to ICTs and use of ICTs between developing countries. The workshop discussed best practices for more coherent and collaborative approaches in support of poverty reduction and meeting the Millennium Development Goals. There is much work to be done on improving policy coherence and there is a need to engage more actively with partner countries. Making the most of ICTs requires that they are seen as part of innovation for development, rather than just another development tool. This publication examines access to ICTs, as a precondition to their use; broadband Internet access and governments' role in making it available; developments in mobile payments; ICT security issues; ICTs for improving environmental performance; and the relative priority of ICTs in education. For more information infoDev: www.infoDev.org

DOI: 10.1787/9789264077409-en

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4

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Rethinking e-Government Services : User-Centred Approaches (2009)

OECD

Paris : OECD Publishing

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ISBN: 9789264059412

Language: English

Pages: Online-Ressource (240 p.) , ill.

Series Statement: OECD e-Government Studies

Parallel Title: Druckausg.

Parallel Title: Erscheint auch als Rethinking e-government services

RVK:

MF 7080

Keywords: E-Government ; OECD-Staaten ; Governance ; Science and Technology ; OECD ; E-Government

Abstract: Expecting substantial savings and improved public services – a trend further accentuated by the financial and economic crisis beginning in 2008 – OECD countries have invested in the development of e-government services over the past 10-15 years. However, despite the initial exceptional take-up, governments later saw low adoption and low use of e-government services which are still far from satisfactory today. This report gives a broad description of the shift in governments' focus on e-government development – from a government-centric to a user-centric approach. It gives a comprehensive overview of challenges to user take-up of e-government services in OECD countries and of the different types of approaches to improving it. The monitoring and evaluation of user take-up are also discussed, including the existence of formal measurement frameworks. Good practices are presented to illustrate the different concrete approaches used by OECD countries.

DOI: 10.1787/9789264059412-en

URL: Volltext

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5

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The OECD DAC Handbook on Security System Reform : Supporting Security and Justice (2008)

OECD ; Organisation for Economic Co-operation and Development

Paris : OECD Publishing

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ISBN: 9789264027862

Language: English

Pages: Online-Ressource (256 p.) , ill.

Parallel Title: Parallelausg. Manuel de l'OCDE-CAD sur la réforme des systèmes de sécurité ; Soutenir la sécurité et la justice

Parallel Title: Parallelausg. Manual del CAD/OCDE Sobre la Reforma del Sistema de Seguridad (RSS) ; Apoyo a la Seguridad y a la Justicia

Parallel Title: Parallelausg. Manuel de l'OCDE-CAD sur la réforme des systèmes de sécurité : Soutenir la sécurité et la justice

Parallel Title: Parallelausg. Manual del CAD/OCDE Sobre la Reforma del Sistema de Seguridad (RSS) : Apoyo a la Seguridad y a la Justicia

Parallel Title: Erscheint auch als OECD. Development Assistance Committee The OECD DAC handbook on security system reform (SSR)

RVK:

MF 9500

RVK:

QG 020

Keywords: Governance ; Development ; Konferenzschrift ; Innere Sicherheit ; Zivilschutz ; Friedenssicherung

Abstract: The OECD DAC Handbook on Security System Reform: Supporting Security and Justice provides guidance to operationalise the 2005 DAC Guidelines, Security System Reform and Governance, and closes the gap between policy and practice. It largely follows the external assistance programme cycle and contains valuable tools to help encourage a dialogue on security and justice issues and to support a security system reform (SSR) process through the assessment, design and implementation phases. It also provides new guidance on monitoring, review and evaluation of SSR programmes, and highlights how to ensure greater coherence across the different actors and departments engaged in SSR.

DOI: 10.1787/9789264027862-en

URL: Volltext

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6

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Making Life Easy for Citizens and Businesses in Portugal : Administrative Simplification and e-Government (2008)

OECD ; Organisation for Economic Co-operation and Development

Paris : OECD Publishing

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ISBN: 9789264048263

Language: English

Pages: Online-Ressource (210 p.) , ill.

Parallel Title: Druckausg.

Parallel Title: Parallelausg. Tornar a Vida Mais Fácil para Cidadãos e Empresas em Portugal; Administração electrónica e simplificação

Parallel Title: Parallelausg. Tornar a Vida Mais Fácil para Cidadãos e Empresas em Portugal: Administração electrónica e simplificação

Parallel Title: Erscheint auch als Making life easy for citizens and businesses in Portugal

DDC: 351.09469

RVK:

MG 66704

Keywords: E-Government ; Portugal ; Administrative procedure Portugal ; Public administration Information resources management ; Portugal ; Public administration Portugal ; Governance ; Science and Technology ; Portugal ; Portugal ; E-Government

Abstract: Reducing the time for registering a company from weeks and months to under one hour is a concrete result of a unique and ambitious initiative in Portugal to make the public sector more efficient and effective. The Simplex initiative aims at making life easier for citizens and businesses. It focuses on how e-government can be used as a lever for broader administrative simplification, making service delivery more coherent and efficient. This is the first integrated study undertaken by the OECD to analyse administrative simplification and e-government in a national context. By bringing those two areas together in the context of public management reform, this review helps countries identify how these reform activities can best support overall government performance and economic growth.

DOI: 10.1787/9789264048263-en

URL: Volltext

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7

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OECD e-Government Studies: Hungary 2007 (2007)

OECD ; Organisation for Economic Co-operation and Development

Paris : OECD Publishing

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ISBN: 9789264030527

Language: English

Pages: Online-Ressource (192 p.) , ill.

Series Statement: OECD e-Government Studies

Parallel Title: Erscheint auch als Wang, Yih-Jeou Hungary

RVK:

MG 98704

RVK:

QQ 000

Keywords: E-Government ; Ungarn ; Governance ; Science and Technology ; Hungary ; Ungarn ; E-Government

Abstract: E-Government in Hungary has been driven by the overarching national goal to integrate Hungary in the European Union. Strong political leadership has lead to results in a short space of time, including the online availability of 20 core e-government services benchmarked by the EU, as well as other transactional services. The review draws several important lessons from the Hungarian experience: Hungary has moved forward by adopting international good practices, rather than re-inventing the wheel. In order to continue progress, however, Hungary needs to focus on the bigger picture which means using e-government to improve the efficiency and effectiveness of the public sector, i.e. better government, not more government. This review also identifies the challenges that Hungary will face in order to meet these new objectives.

DOI: 10.1787/9789264030527-en

URL: Volltext

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8

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Security System Reform and Governance (2005)

OECD ; Organisation for Economic Co-operation and Development

Paris : OECD Publishing

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ISBN: 9789264007888

Language: English

Pages: Online-Ressource (144 p.) , ill.

Series Statement: DAC Guidelines and Reference Series

Parallel Title: Parallelausg. Réforme des systèmes de sécurité et gouvernance

Parallel Title: Erscheint auch als Security system reform and governance

DDC: 355

RVK:

MH 10950

Keywords: Entwicklungshilfe ; OECD-Staaten ; Entwicklungsländer ; Internationale Sicherheit ; Politisches System ; Innere Sicherheit ; Behörden und Organisationen mit Sicherheitsaufgaben ; Reform ; Regierung ; Leistungsfähigkeit ; Institution ; Bedeutung ; Rolle ; Lebensbedingungen ; Sozioökonomischer Wandel ; Politikberatung ; Politische Beteiligung ; Transparenz ; Politischer Prozess ; Governance ; Development ; Erde ; Konferenzschrift ; Entwicklungsländer ; Innere Sicherheit ; Sicherheitsbehörde ; Reform

Abstract: This publication continues efforts by the OECD’s Development Assistance Committee (DAC) to develop tools and instruments for conflict prevention and for improving security and stability in the long term. The guidance underlines the positive role that the integrated reform of a country’s security system can play in stabilising fragile, conflict-prone or conflict affected states. This includes not only the armed forces, police and gendarmerie, intelligence services and justice and penal systems, but also the civil authorities responsible for oversight and democratic control.Part I contains a policy statement and paper endorsed in 2004 by development ministers and agency heads of the DAC and by the OECD council. It sets out the key concepts of security system reform (SSR) and suggests ways to support it in developing countries, taking into account regional dynamics. In Part II, a lead consultant examines the origins of the SSR agenda and the challenges that donors face in promoting it in partner countries. The Annex to the publication contains work by an expert working in each of the four regions: Africa, Asia-Pacific, Latin America and the Caribbean, and South-east Europe, the Baltics and the CIS. It sets out their assessment of the changes that are taking place in the way that developing countries in these regions think about security and provides an account and analysis of individual reform activities currently being undertaken.

DOI: 10.1787/9789264007888-en

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9

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Policy Coherence for Development : Promoting Institutional Good Practice (2005)

OECD

Paris : OECD Publishing

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ISBN: 9789264108554

Language: English

Pages: Online-Ressource (173 p.)

Series Statement: The Development Dimension

Parallel Title: Parallelausg. La cohérence des politiques au service du développement ; Promouvoir de bonnes pratiques institutionnelles

Parallel Title: Erscheint auch als Policy coherence for development

DDC: 338.9

RVK:

MK 9000

Keywords: Entwicklungshilfe ; Entwicklungsfinanzierung ; OECD-Staaten ; Good Governance ; OECD-Staaten-seitig ; Development ; Konferenzschrift ; Verwaltungshandeln ; Politisches Handeln

Abstract: Policy Coherence for Development: Promoting Institutional Good Practice sets out the latest thinking on institutional approaches to help governments achieve policy coherence in support of development. It provides a synthesis of lessons learned from peer reviews of OECD countries, specific case studies, and recent workshops involving senior government officials. It offers practical ways forward for mustering political will, building analytical capacity, improving co-ordination mechanisms, and taking action in specific priority areas. It suggests an analytical framework to help assess and compare how well countries join-up policies across government to meet agreed development goals. Achieving policy coherence is one of the most difficult political and economic challenges of development, and this book highlights examples of good institutional practice among OECD countries in addressing this issue.

DOI: 10.1787/9789264108554-en

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10

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OECD e-Government Studies: Mexico 2005 (2005)

OECD

Paris : OECD Publishing

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ISBN: 9789264010727

Language: English

Pages: Online-Ressource (240 p.) , ill.

Series Statement: OECD e-Government Studies

Parallel Title: Erscheint auch als Muller, Elizabeth Mexico

RVK:

MF 7350

RVK:

QG 630

RVK:

QX 840

Keywords: E-Government ; Mexiko ; Governance ; Science and Technology ; Mexico ; Mexiko ; E-Government

Abstract: This review is the first study that undertakes an in-depth analysis of e-government in Mexico from a whole-of-government perspective. Mexico completed the initial phase of setting up and delivering e-government services successfully, but the continuing public demands to improve government have made the country realise the importance of refocusing the strategy to find a way of making e-government improve the overall quality of government. This report analyses and assesses these challenges and provides a set of proposals for action to deal with the most actual and pressing questions of e-government in Mexico. It systematically looks at the structure and context for e-government, the case for e-government, external barriers to e-government, planning and leadership, organisational change, collaboration fostered by e-government, making government more customer-focused through e-government, and monitoring and evaluation. This book includes case studies, a statistical annex, and a bibliography.

DOI: 10.1787/9789264010727-en

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11

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e-Government for Better Government (2005)

OECD ; Organisation for Economic Co-operation and Development

Paris : OECD Publishing

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ISBN: 9789264018341

Language: English

Pages: Online-Ressource (206 p.) , ill.

Series Statement: OECD e-Government Studies

Parallel Title: Parallelausg. e-Gobierno para un mejor gobierno

Parallel Title: Erscheint auch als Lau, Edwin E-government for better government

RVK:

MF 7350

RVK:

MF 7080

Keywords: Regierung ; Öffentliche Verwaltung ; Informationstechnik ; Internet ; OECD-Staaten ; Governance ; Science and Technology ; OECD ; E-Government ; Verbesserung

Abstract: Information and communication technology (ICT) offers an array of tools that can be used to help government services become more agile, responsive, seamless and accountable. This book looks at new thinking and practice in OECD countries in five different areas: Making electronic services more responsive to the needs of citizens and businesses; Improving the links between traditional and electronic services; Identifying common processes in government to achieve economies of scale, reduce duplication, and provide seamless services; Measuring and demonstrating the costs and benefits of ICT investments; Bringing a whole-of-government perspective to e-government initiatives.

DOI: 10.1787/9789264018341-en

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12

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Promise and Problems of E-Democracy : Challenges of Online Citizen Engagement (2004)

OECD

Paris : OECD Publishing

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ISBN: 9789264019492

Language: English

Pages: Online-Ressource (164 p.) , ill.

Parallel Title: Druckausg.

Parallel Title: Parallelausg. Promesses et limites de la démocratie électronique ; les défis de la participation citoyenne en ligne

DDC: 323/.042/02854678

RVK:

MD 6500

Keywords: Governance ; Science and Technology ; Electronic books ; Demokratie ; Politische Beteiligung ; World Wide Web

Abstract: This book highlights policy lessons in using ICTs to provide information, opportunities for consultation and public participation in policy-making. It includes numerous examples of current practice from 12 OECD member countries (Australia, Canada, Czech Republic, Finland, Germany, Italy, Mexico, Netherlands, New Zealand, Slovak Republic, Sweden, UK) as well as the European Commission. It does not deal with online service delivery nor with ICT applications to elections (e.g. e-voting) although some of the issues discussed here, such as providing information online, may be relevant for both. Finally, the book suggests 10 guiding principles for successful online consultation and identifies five key challenges for online citizen engagement in policy-making.

DOI: 10.1787/9789264019492-en

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13

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Governance of Public Research : Toward Better Practices (2003)

OECD

Paris : OECD Publishing

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ISBN: 9789264103764

Language: English

Pages: Online-Ressource (164 p.)

Parallel Title: Druckausg.

Parallel Title: Parallelausg. Gouvernance de la recherche publique ; Vers de meilleures pratiques

Parallel Title: Parallelausg. Governance of Public Research; Toward Better Practices (Chinese version)

RVK:

MF 9300

RVK:

QX 840

Keywords: Governance ; Science and Technology ; OECD ; Staatliche Forschung ; Finanzierung ; OECD ; Forschungspolitik ; Forschungseinrichtung ; Reform

Abstract: This report deals with public sector research. It provides a comprehensive review of the challenges that call for changes in the governance of OECD countries’ science systems. It highlights emerging policy responses developed in these countries indicating better practices to deal with the challenges, and draws policy lessons that can inspire the reform process. Supporting chapters provide detailed descriptions and analyses of the structures of science systems, the procedures for priority setting, the changes to funding, and the management of human resources in R&D.

DOI: 10.1787/9789264103764-en

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14

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Ownership and Partnership : What Role for Civil Society in Poverty Reduction Strategies? (2003)

Smillie, Ian 1944- ; Solignac Lecomte, Henri-Bernard

Paris : OECD Publishing

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ISBN: 9789264019423

Language: English

Pages: Online-Ressource (104 p.)

Series Statement: Development Centre Studies

Parallel Title: Druckausg.

Parallel Title: Parallelausg. Appropriation et partenariat ; quel rôle pour la société civile dans les stratégies de réduction de la pauvreté ?

DDC: 362.5091724

RVK:

MK 9200

Keywords: Social Issues/Migration/Health ; Development ; Konferenzschrift ; Entwicklungsländer ; Bürgerliche Gesellschaft ; Armut

Abstract: Partnership Forums are the means by which the OECD Development Assistance Committee provides a venue for non-governmental actors to express their points of view and to offer their own contributions to development policy and strategy. In December 2000, the DAC and the Development Centre held a Forum on ways of integrating civil society into policy formation in developing countries, and to identify obstacles to such involvement. Participants agreed that civil society's role in poverty-reduction strategies had been an important element in succesful implementation. This book contains 8 papers presented at the Forum, covering experience in a variety of countries with a variety of stakeholders. The wide-ranging discussion concluded that civil-society participation in policy making not only enhances efficiency in implementation, but also contributes to the creation of more pluralistic and democratic political systems.

DOI: 10.1787/9789264019423-en

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