ISBN:
9780803941618
Language:
English
Pages:
Online-Ressource (253 p)
Series Statement:
SAGE Focus Editions
Parallel Title:
Print version Hidden Conflict In Organizations : Uncovering Behind-the-Scenes Disputes
DDC:
303.6
Keywords:
Interpersonal conflict
;
Mediation
;
Conflict management
;
Organizational sociology
;
Electronic books
;
Electronic books
Abstract:
Conflict is a persistent fact of organizational life. Much of it, however, rarely becomes public and instead is expressed `behind the scenes' in such forms as avoidance, toleration, gossip and vengence. This book takes examples from a number of organizational settings and makes the case that far from being an occasional occurrence, conflict is embedded in their very fabric. The authors go on to illustrate the frequency of conflict, show how conflicts are actually handled and suggest that these conflicts can be better managed for organizational effectiveness
Description / Table of Contents:
Cover; Contents; Preface; Chapter 1 - Introduction: The Dialectics of Disputing; Chapter 2 - Drinking Our Troubles Away: Managing Conflict in a British Police Agency; Chapter 3 - Women's Work: Peacemaking in Organizations; Chapter 4 - The Private Ordering of Professional Relations; Chapter 5 - The Role of Conflict in a Second Order Change Attempt; Chapter 6 - The Culture of Mediation: Private Understandings in the Context of Public Conflict; Chapter 7 - The Suppression of Gender Conflict in Organizations; Chapter 8 - Culture and Conflict: The Cultural Roots of Discord
Description / Table of Contents:
Chapter 9 - Bringing Conflict Out from behind the Scenes: Private, Informal, and Nonrational Dimensions of Conflict in OrganizationsAuthor Index; Subject Index; About the Authors
Note:
Description based upon print version of record
URL:
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