ISBN:
9781604919325
Language:
English
,
Portuguese
Pages:
1 online resource (32 pages)
Edition:
1st edition
Keywords:
Electronic books ; local
Abstract:
Conflict between managers and direct reports affects their work and influences how productive and effective an organization can be. Managers who can see both sides of a conflict can resolve it, but that means assessing the differences between themselves and their direct reports and finding out how those differences impact the conflict. With that knowledge they can make a plan to use before, during, and after a conflict resolution session that clarifies performance expectations and provides ongoing feedback for support and development.
Note:
Online resource; Title from title page (viewed June 6, 2019)
Permalink