ISBN:
9781137381033
Sprache:
Englisch
Seiten:
1 Online-Ressource (250 p)
Paralleltitel:
Print version Ping, D Intercultural Communication in the Chinese Workplace
DDC:
306.440951
Schlagwort(e):
Sociolinguistics
;
Electronic books
;
Electronic books
Kurzfassung:
Cover -- Contents -- List of Figures and Tables -- Acknowledgements -- Transcription Conventions -- 1 Introduction -- 1.1 A problematic meeting -- 1.2 Studying intercultural communication in the workplace -- 1.3 Studying relational strategies in the Chinese workplace -- 1.3.1 Politeness, rapport, or relational strategies -- 1.3.2 Scope of study of politeness strategies -- 1.3.3 Face as the motivating force? -- 1.4 Goals of the study -- 1.5 Methodology and data collection -- 1.6 Structure of the book -- 2 The Multi-Level Model: The Analytical Framework
Kurzfassung:
2.1 A Multi-Level Model for analysing workplace meetings -- 2.2 Analysing relational strategies in the workplace -- 2.2.1 Relational strategies on the speech act level -- 2.2.2 Relational strategies on the turn-taking level -- 2.2.3 Relational strategies on the situational and inter-event levels -- 2.3 Clash of expectations as cause of breakdown -- 2.3.1 Frame as structured expectations -- 2.3.2 Frame and intercultural interactions -- 2.3.3 Levels of interactive frames -- 2.3.4 Methods of inferring interactive expectations -- 2.4 Summary -- 3 Cultural Self Perception: The Explanatory Framework
Kurzfassung:
3.1 Cultural Self Perception -- 3.2 The Individual-Self vs the Group-Self -- 3.3 CSP: its root and impact -- 3.3.1 The socio-economic roots of CSP -- 3.3.2 Impact on worldview and thinking patterns -- 3.4 Applying CSP to workplace interaction analysis -- 3.5 Summary -- 4 The Management Crisis -- 4.1 SITE - the organizational context -- 4.1.1 Features of the organization -- 4.1.2 The management structure -- 4.2 The management crisis -- 4.3 Roots of the continued conflict -- 4.3.1 The conflicts in professional values and goals -- 4.3.2 The lack of direct communication
Kurzfassung:
4.3.3 The contemporary socio-economic context -- 4.3.4 Factors on personal level -- 4.4 The plan for crisis resolution -- 4.4.1 The new management structure -- 4.4.2 The meeting series -- 4.5 Summary -- 5 Interactive Strategies for Conflict Management -- 5.1 Meeting structure and relational dynamics -- 5.1.1 The meeting structure -- 5.1.2 The relational dynamics -- 5.2 Intercultural differences in conflict management strategies -- 5.2.1 Number of turns -- 5.2.2 Conflict management of the expatriate participants -- 5.2.3 Conflict management of the Chinese participants
Kurzfassung:
5.3 CSP and conflict management strategies -- 5.4 Summary -- 6 The Expatriate Participants' Relational Strategies -- 6.1 Defining problem talk -- 6.2 Topics, speech acts, and goals -- 6.2.1 The topic structure -- 6.2.2 Problem talk as the major interactional goal -- 6.3 Speech act strategies for problem talk -- 6.3.1 The speech act scheme for problem talk -- 6.3.2 The hedging acts -- 6.3.3 The realization acts -- 6.4 Individual-Self vs speech act strategies -- 6.5 Summary -- 7 The Chinese Participants' Speech Act Strategies -- 7.1 Peng's topic structure and speech act scheme
Kurzfassung:
7.2 Lan's topic structure and speech act scheme
Anmerkung:
Description based upon print version of record
URL:
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