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  • 1
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : For Dummies | Sebastopol, CA : O'Reilly Media Inc.
    ISBN: 9780730319511 , 9780730319511 , 9780730319528
    Language: English
    Pages: 1 Online-Ressource (192 pages)
    Edition: 2nd edition
    DDC: 302.2
    Abstract: Get ahead in your personal and professional life with crowd-pleasing communication skills Packed with advice on improving verbal and non-verbal communication skills alike, Communication Essentials For Dummies is a comprehensive, approachable guide to communication no one should be without. Utilising a core range of simple skills, this friendly guide shows you how easy it is to communicate effectively. You'll find out how to listen actively, establish rapport, communicate with credibility, manage communication in difficult situations and converse with ease using modern technology — and lots more. Great communication skills can make all the difference in your personal and professional life, but for those who tend to get a bit tongue-tied under pressure or just have a hard time asserting themselves, voicing thoughts coherently and confidently can be a sweat-inducing experience. Here, expert author Elizabeth Kuhnke takes the intimidation out of communication by sharing her top tips for successful communication in any situation. Discover how to get ahead in the workplace by mastering your communication skills Realise the benefits of active listening and the value of establishing rapport Understand how the use of effective communication skills can help you secure a new job offer Recognise how to use effective communication to negotiate your way to personal and professional success Whether you're looking to climb the corporate ladder, take on a new professional challenge or just want to improve your communication skills in personal and professional relationships, Communication Essentials For Dummies will have you listening, voicing and articulating your way to success in no time.
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  • 2
    ISBN: 9781118622049
    Language: English
    Pages: Online-Ressource (1642 p)
    Edition: 2nd ed
    Edition: Online-Ausg.
    Parallel Title: Print version Business Skills For Dummies Three e-book Bundle: Body Language For Dummies, Persuasion and Influence For Dummies and Confidence For Dummies
    DDC: 395.5
    Keywords: Business etiquette ; Business skills ; Business ; Etiquette ; Electronic books ; Electronic books
    Abstract: Business Skills For Dummies eBook bundle is a collection of three full length books rolled into one convenient bundle giving you the skills to be a confident and assured player in the business world and beyond! Actions really do speak louder than words. If you are puzzled by other people or want to improve the impression you give, having an insight into body language is key. Body Language For Dummies body reveals what people really mean, and how you can use your body and your expressions to make a positive impact. Many people want to gain trust or support in busine
    Description / Table of Contents: Confidence For Dummies; Table of Contents; Title Page; Introduction; Part I: In the Beginning Was the Gesture; Chapter 1: Defining Body Language; Chapter 2: Looking Closer at Non-verbal Gestures; Part II: Starting at the Top; Chapter 3: Heading to the Heart of the Matter; Chapter 4: Watching Facial Expressions; Chapter 5: The Eyes Have It; Chapter 6: Mastering Lip Reading; Part III: The Trunk: Limbs and Roots; Chapter 7: Taking It From the Torso; Chapter 8: Arming Yourself; Chapter 9: It's in the Palm of Your Hand; Chapter 10: Standing Your Ground; Chapter 11: Playing with Props
    Description / Table of Contents: Part IV: Putting the Body into Social and Business ContextChapter 12: Being Aware of Territorial Rights and Regulations; Chapter 13: Rating, Dating, and Mating: Using the Body in Courting Behaviour; Chapter 14: Interviewing, Influencing, and Playing Politics; Chapter 15: Crossing the Cultural Divide; Chapter 16: Reading the Signs; Part V: The Part of Tens; Chapter 17: Ten Ways to Spot Deception; Chapter 18: Ten Ways to Reveal Your Attractiveness; Chapter 19: Ten Ways to Find Out About Someone Without Asking; Chapter 20: Ten Ways to Improve Your Silent Communication; Cheat Sheet; Title Page
    Description / Table of Contents: IntroductionPart I: Preparing to Persuade and Influence; Chapter 1: Laying the Groundwork for Persuasion and Influence; Chapter 2: Finding Common Ground with Your Audience; Chapter 3: Establishing an Emotional Connection; Chapter 4: Putting Together a Compelling Case; Chapter 5: Establishing Your Credibility; Chapter 6: Exhibiting and Exercising Your Expertise; Part II: Developing Your Persuasive and Influencing Skills; Chapter 7: Listening Actively; Chapter 8: Gaining and Maintaining Your Audience's Interest; Chapter 9: Gearing Your Approach to Different Decision-Making Styles
    Description / Table of Contents: Part III: Picking the Right ApproachChapter 10: Getting Things Done with the Help of Others; Chapter 11: Leading by Example: Quietly Creating Big Change; Chapter 12: Appealing to Other People's Drives, Needs and Desires; Part IV: Putting Persuasion and Influencing Skills into Practice; Chapter 13: Getting Physical: Putting Body Language to Work; Chapter 14: Perfecting Your Persuasive Voice; Part V: The Part of Tens; Chapter 15: Ten Sure-Fire Ways to Influence Anyone; Chapter 16: Ten Ways to Persuade Electronically: Emails and Beyond; Chapter 17: Ten Ways to Persuade over the Phone
    Description / Table of Contents: Chapter 18: Ten Essential Instruments for Your Persuasion ToolkitCheat Sheet; Title Page; Introduction; Part I: Considering the Basics; Chapter 1: Assessing Your Confidence; Chapter 2: Identifying Your Sticking Points; Chapter 3: Charting Your Course Ahead; Part II: Gathering the Elements; Chapter 4: Finding Your Motivation; Chapter 5: Sticking to Your Principles; Chapter 6: Making Friends with Your Emotions; Chapter 7: Unleashing Your Passion; Part III: Building Your Confident Self; Chapter 8: Moving Beyond Perfection; Chapter 9: Stretching Yourself Mentally
    Description / Table of Contents: Chapter 10: Developing Your Physical Confidence
    Note: Description based upon print version of record
    URL: Volltext  (lizenzpflichtig)
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  • 3
    Online Resource
    Online Resource
    Hoboken : Wiley
    ISBN: 9780730319511
    Language: English
    Pages: Online-Ressource (195 p)
    Edition: 2nd ed
    Parallel Title: Print version Communication Essentials For Dummies
    DDC: 650.1
    Keywords: Business communication ; Communication in organizations ; Communication in management ; Electronic books ; Electronic books
    Abstract: Get ahead in your personal and professional life with crowd-pleasing communication skills Packed with advice on improving verbal and non-verbal communication skills alike, Communication Essentials For Dummies is a comprehensive, approachable guide to communication no one should be without. Utilising a core range of simple skills, this friendly guide shows you how easy it is to communicate effectively. You'll find out how to listen actively, establish rapport, communicate with credibility, manage communication in difficult situations and converse with ease using modern technology - and lots mor
    Description / Table of Contents: Cover Page; Title Page; Copyright Page; Contents at a Glance; Table of Contents; Introduction; About This Book; Foolish Assumptions; Icons Used in This Book; Where to Go from Here; Chapter 1: Looking at the Finer Points of Great Communication; Using Your Whole Body to Communicate; Getting into the right frame of mind; Putting your eyes and ears to work; Communicating with Clarity; Sending a clear message; Providing feedback; Being clear about your goals, needs and preferences; Distinguishing between personal and business conversations; Displaying Respect for Other People
    Description / Table of Contents: Behaving respectfullyListening with an open mind; Connecting with different types of people; Handling Challenging Communications; Chapter 2: Knowing What You Want to Achieve; Communicating with a Clear Intention; Declaring your needs and preferences; Saying what you mean; Meaning what you say; Presenting a Compelling Case; Tapping into what matters to the other person; Speaking with credibility; Removing Potential Barriers to Achieving Your Aims; Avoiding criticising; Letting go of moralising; Casting aside blame; Chapter 3: Grasping Different Communication Styles
    Description / Table of Contents: Developing Your Awareness of Different Communication StylesCommunicating with the Loud and Proud or the Meek and Mild; Giving the introvert time to think; Letting the extrovert take the stage; Taking in the Wide View or Preferring Detail; Picking up on the big picture; Focusing on the fine detail; Chapter 4: Listening Actively for Total Understanding; Listening with the Intention to Understand; Lowering your barriers; Letting go of judgement; Turning off your opinions; Paying attention to people's words and behaviours; Hearing what people don't say; Getting into the Other Person's Mindset
    Description / Table of Contents: Asking questions to check your understandingParaphrasing for clarity; Letting People Know They've Been Heard; Being open to being corrected; Going beneath what's been said; Respecting people's feelings; Chapter 5: Establishing Rapport for Effective Communication; Building Trust and Camaraderie; Demonstrating curiosity; Finding common points of interest; Seeking similarities; Making your assumptions clear; Acknowledging the impact of your behaviour; Engaging with Empathy; Appealing to people's feelings; Standing in other people's shoes; Creating Alignment to Build Rapport
    Description / Table of Contents: Establishing rapport in the workplaceMatching and mirroring posture and energy; Listening for understanding; Pacing and leading to advance the conversation; Chapter 6: Choosing the Right Attitude; Speaking from the I-Position; Discovering the I-position; Using I-statements; Appreciating the Power of Your Actions; Letting go of accusations; Sending a message that resonates; Connecting with Commitment; Wanting to engage with other people; Networking effectively; Speaking with conviction; Telling a compelling story; Chapter 7: Speaking with Clarity; Illuminating Your Intention
    Description / Table of Contents: Supporting Your Breathing
    Note: Description based upon print version of record
    URL: Volltext  (lizenzpflichtig)
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  • 4
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : For Dummies | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (344 pages)
    Edition: 3rd edition
    Keywords: Electronic books ; local
    Abstract: The complete guide to mastering the art of effective body language Body Language For Dummies is your ideal guide to understanding other people, and helping them understand you. Body language is a critical component of good communication, and often conveys a bigger message than the words you say. This book teaches you how to interpret what people really mean by observing their posture, gestures, eye movements, and more, and holds up a mirror to give you a clear idea of how you're being interpreted yourself. This updated third edition includes new coverage of virtual meetings, multicultural outsourcing environments, devices, and boardroom behaviours for women, as well as insight into Harvard professor Amy Cuddy's research into how body language affects testosterone and cortisol, as published in the Harvard Business Review.. Body language is a fascinating topic that reveals how the human mind works. Image and presentation are crucial to successful communication, both in business and in your personal life. This book is your guide to decoding body language, and adjusting your own habits to improve your interactions with others. Become a better communicator without saying a word Make a better first (and second, and third...) impression Learn what other people's signals really mean Transform your personal and professional relationships Realising what kind of impression you give is a valuable thing, and learning how to make a more positive impact is an incredibly useful skill. Whether you want to improve your prospects in job seeking, dating, or climbing the corporate ladder, Body Language For Dummies helps you translate the unspoken and get your message across.
    Note: Online resource; Title from title page (viewed June 29, 2015)
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  • 5
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : For Dummies | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (192 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: Get ahead in your personal and professional life with crowd-pleasing communication skills Packed with advice on improving verbal and non-verbal communication skills alike, Communication Essentials For Dummies is a comprehensive, approachable guide to communication no one should be without. Utilising a core range of simple skills, this friendly guide shows you how easy it is to communicate effectively. You'll find out how to listen actively, establish rapport, communicate with credibility, manage communication in difficult situations and converse with ease using modern technology — and lots more. Great communication skills can make all the difference in your personal and professional life, but for those who tend to get a bit tongue-tied under pressure or just have a hard time asserting themselves, voicing thoughts coherently and confidently can be a sweat-inducing experience. Here, expert author Elizabeth Kuhnke takes the intimidation out of communication by sharing her top tips for successful communication in any situation. Discover how to get ahead in the workplace by mastering your communication skills Realise the benefits of active listening and the value of establishing rapport Understand how the use of effective communication skills can help you secure a new job offer Recognise how to use effective communication to negotiate your way to personal and professional success Whether you're looking to climb the corporate ladder, take on a new professional challenge or just want to improve your communication skills in personal and professional relationships, Communication Essentials For Dummies will have you listening, voicing and articulating your way to success in no time.
    Note: Online resource; Title from title page (viewed June 8, 2015)
    Library Location Call Number Volume/Issue/Year Availability
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  • 6
    Online Resource
    Online Resource
    Hoboken, NJ : Wiley
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Edition: 2nd ed.
    Series Statement: --For dummies
    Parallel Title: Erscheint auch als
    Keywords: Body language ; Electronic books ; Electronic books ; local
    Abstract: Say what you mean, without opening your mouth Actions really do speak louder than words, but you've got to be able to understand them. That's where Body Language For Dummies, Second Edition comes in handy. If you find yourself puzzled by other people, or want to improve the impression you give, having an insight into body language is key, and this book will teach you to comprehend what people really mean, even if they say nothing at all, and how you can use your body and your expressions to make a positive impact. Image and presentation are crucial to successful communication, and realising what kind of impression you give, and understanding how others judge you when you meet them, is an essential skill for getting where you want to go, both personally and professionally. Body Language For Dummies, Second Edition Explores why we give the signals we do How to read the most common expressions Shows how you can use body language to transform your personal and professional relationships Perfect for anyone looking for the inside edge in understanding their own and other people's actions, this book is ideal for those who want to ensure their communications are positive in every way, people in relationships, those looking for a relationship and trying to interpret the "signals" of the opposite sex, and countless other readers.
    Note: Previous ed.: 2007. - Description based on print version record
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  • 7
    Online Resource
    Online Resource
    Chichester, UK : Wiley
    Language: English
    Pages: 1 online resource (xviii, 375 p.) , ill.
    Series Statement: --For dummies
    Parallel Title: Erscheint auch als
    Keywords: Persuasion (Psychology) ; Persuasion (Psychology) in organizations ; Electronic books ; Electronic books ; local
    Abstract: Many people want to gain trust or support in business and throughout life, but the true skill is doing so in a charming fashion! Whether you're convincing the boss about your much-deserved promotion or a busy restaurateur to offer a better table, the power of persuasion can help improve and increase your successes. Elizabeth Kuhnke, author of the bestselling Body Language For Dummies , guides the reader through easy-to-implement techniques that can turn a timid person into someone bursting with self confidence and the ability to influence. Topics covered will include: The key elements in becoming more persuasive - body language, listening skills, using persuasive words and actions Finding a common ground and establishing a connection with your audience Capturing their attention and keeping them interested Putting yourself across convincingly Getting things done through others Identifying the type of person you're dealing with - and responding in an appropriate manner
    Note: "Learn to: Become more influential in the workplace; Develop effective listening and rapport-building techniques; Adapt to your listener's style; Use persuasive language to reach your goal"--Cover. - Includes index. - Description based on print version record
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  • 8
    Online Resource
    Online Resource
    Chichester, West Sussex, United Kingdom : Capstone
    ISBN: 9780857087034 , 0857087037
    Language: English
    Pages: 1 online resource (1 volume) , illustrations
    Keywords: Body language ; Electronic books ; Electronic books ; local
    Abstract: What does your body language say about you? From strangers on the street, to your closest friends and family - even if you're not speaking, you're saying a lot with your body. Body Language explores the way we use our bodies to communicate, the way we hold ourselves, the way we sit, stand, and point our hands, feet and eyes can all reveal how we are feeling in any given situation. This book explores the body language we use in a wide-range of business and personal-life scenarios, from delivering a presentation at work to how you should act on a first date! Packed with images to clearly demonstrate each of the scenarios discussed, Body Language will help you understand the way others around you choose to communicate and also what you are saying with your own body. These valuable skills will improve your day to day communication, helping you to judge situations and understand how others around you are feeling. Use Body Language to: Harness the power of your own body language Communicate confidently to all of those around you Dip in and out of useful scenarios to find the best advice for you Understand people's hidden emotions and learn what you are hiding yourself Tackle those important life events, such as interviews, first dates, important meetings and more!
    Note: Description based on online resource; title from title page (viewed September 2, 2016)
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  • 9
    Online Resource
    Online Resource
    Chichester, England : Wiley
    ISBN: 9781118401255 , 1118401255
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Series Statement: For dummies
    Parallel Title: Erscheint auch als
    Keywords: Interpersonal communication ; Electronic books ; Electronic books ; local
    Abstract: The key to perfecting your communication strategy Great communication skills can make all the difference in your personal and professional life, and expert author Elizabeth Kuhnke shares with you her top tips for successful communication in any situation. Packed with advice on active listening, building rapport with people, verbal and non-verbal communication, communicating using modern technology, and lots more, Communication Skills For Dummies is a comprehensive communication resource no professional should be without! Get ahead in the workplace Use effective communication skills to secure that new job offer Convince friends and family to support you on a new venture Utilising a core of simple skills, Communication Skills For Dummies will help you shine-in no time!
    Note: Description based on print version record
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  • 10
    Online Resource
    Online Resource
    Milton : Wiley | Ann Arbor, Michigan : Proquest
    ISBN: 9780730319528 , 9780730319535 , 9781322593180
    Language: English
    Pages: 1 Online-Ressource (xi, 164 Seiten) , Illustrationen
    Series Statement: Making everything easier
    DDC: 302.2
    Note: Description based on print version record
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