ISBN:
9780415307291
Language:
English
Pages:
Online-Ressource (137 p)
Series Statement:
Intertext
Parallel Title:
Print version The Language of Work
DDC:
306.44
Keywords:
Electronic books
Abstract:
The Intertext series has been specifically designed to meet the needs of contemporary English Language Studies. Working with Texts: A Core Introduction to Language Analysis (second edition 2001) is the foundation text, which is complemented by a range of 'satellite' titles. These provide students with hands-on practical experience of textual analysis through special topics, and can be used individually or in conjunction with Working with Texts.The Language of Work:examines how language is used in business and the workplace, looking at a range of situations and data: from meetings to informal n
Description / Table of Contents:
Cover; The Language of Work; Copyright Page; Table of Contents; Acknowledgements; Notes on Transcription; Unit One: Introduction to the Language of Work; Aims of This Book; What Is Special About the Language of Work?; Variation in Workplace Language; Summary; Answers to the Activities; Unit Two: Perspectives on the World of Work; Aims of This Unit; How We Perceive Different Professions; Discourse Communities and Their Values; Work and the Individual; Summary; Commentaries on the Activities; Unit Three: Written Workplace Genres; Aims of This Unit; Written Communication: Letters, Fax and Email
Description / Table of Contents:
Sales Promotion LettersFlexibility and Variation in Genre; Written and Spoken Genres at Work; Summary; Answers to the Activities; Unit Four: Spoken Workplace Genres; Aims of This Unit; Meetings; Negotiating; Speakers' Roles; Problem-Solving; Instructions and Procedures; Summary; Commentaries on the Activities; Unit Five: Relationships at Work; Aims of This Unit; Task Goals and Relational Goals; Bosses and Employees; Dealing with Problems; Politeness and 'Face'; Relationships with Customers; Service Encounters; Summary; Commentaries on and Answers to the Activities
Description / Table of Contents:
Unit Six: Entering the Job MarketAims of This Unit; Help with the Job Hunt; Written and Spoken Procedural Genres; Job Advertisements; Summary; Answers to the Activities; References and Further Reading; Index of Terms
Note:
Description based upon print version of record
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