ISBN:
9781315154237
,
1315154234
,
9781498769822
,
1498769829
,
9781351650274
,
1351650270
Language:
English
Pages:
1 online resource (1 volume)
Parallel Title:
Erscheint auch als
Keywords:
Health services administration
;
Strategic planning
;
Total quality management
;
Electronic books ; local
;
Electronic books
Abstract:
During this era of continuous improvement, healthcare organizations need to be staffed by engaged, motivated, and hard-working frontline employees. As these clinical and non-clinical personnel handle most of the important tasks in any organization and are often the people who directly interact with patients and customers, it's the job of managers to oversee and motivate their staff members. Using Lean management strategies, this easy-to-read book for leaders and managers provides useful, insightful, and innovative information to help managers engage, motivate, and retain their employees during any Lean or other continuous improvement initiative.
Note:
"A Productivity Press book.". - Includes bibliographical references and index. - Description based on print version record
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