ISBN:
9781926755120
Language:
English
Pages:
1 online resource (196 pages)
DDC:
303.69
Keywords:
Conflict management
;
Electronic books
Abstract:
Intro -- Title Page -- INTRODUCTION -- PREFACE -- PROCESS DESIGN -- CULTURE, GENDER, RACE AND POWER -- SIMULATIONS AS A LEARNING TOOL -- CASES, CASE STUDIES, CASE-IN-POINT AND JUST-IN-CASE LEARNING -- ETHNOGRAPHY - CAPTURING THE CASE -- THEORETICAL CONCEPTS -- REFLECTION -- NO SYSTEMS WORKING… -- SENIOR EXECUTIVE IN CHARGE OF TOILET PAPER -- UNCLE HARRY'S NEGOTIATION RULES -- NOBODY'S EXPECTING THE MANDAMUS ACTION -- COME HERE OFTEN? -- HOW DO I LOVE THEE? -- DRAW ON ALL YOUR RESOURCES -- A TIME FOR ETHICS -- LOW-LEVEL RESOLUTION -- BUT WHAT DID I JUST EAT? -- BANGKOK BEER -- NOT DEAD YET -- THE TWENTY POUND SOLUTION -- CHEAPER THAN A MOVING VAN -- DON'T HURT YOURSELF ON MY ELBOW ON YOUR WAY TO THE FLOOR -- ANOTHER DAY AT THE OFFICE -- SHUT UP, ALLAN -- KEEP YOUR HEAD ABOUT YOU -- "RUN, YOU ONE-LEGGED GIMP" -- THE LONG HONG KONG STARE -- BEING GENERALLY JEWISH… -- INCOMPETENT PLUMBING -- TAKE NOTES AND SEND OUT FOR A DUNCE CAP, PLEASE -- LEVITATION? -- HALF A HAIR CUT IS BETTER THAN NONE -- TENNIS, ANYONE? -- BIG TIPPER -- MORE BIG TIPPERS -- FULL FRONTAL FEET -- YOUR NEGOTIATION IQ -- BUT I DON'T KNOW ANYTHING -- ALL WENT WELL, EXCEPT FOR THE DEAD PEOPLE -- CHINESE IS ALL GREEK TO ME -- WISE SPOUSAL COUNSEL -- AN AMERICAN IN NEW BRUNSWICK -- LEMON LAW -- A DISPUTE ABOUT WORKPLACE DISPUTES -- OR WORDS TO THAT EFFECT -- DEATH BY COMPUTER -- GOING BANKRUPT BY DOING THE RIGHT THING -- CIRCUMSTANTIAL EVIDENCE -- C.O.D. HENRY -- THE DEVIL'S IN THE DETAILS -- SEEING IMPORTANT PEOPLE -- MISTAKEN IDENTITY -- MEASURE THIS -- A TICKET TO RIDE -- FREE WEATHER REPORTS -- CUTTING THE AIR WITH METAPHORS -- SIMULATION BY PHONE? -- WOULD YOU LIKE THAT SUPER-SIZED ON YOUR WAY OUT OF THIS BUNKER? -- STAYING ON TRACK -- SAY THE MAGIC WORD AND DIVIDE 1000 -- PIPE CLEANER -- HOOKED ON SALES -- PAINT BY NUMBERS, SPEAK BY LETTERS -- FRIENDLY TO A FAULT.
Note:
Description based on publisher supplied metadata and other sources
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