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  • 2015-2019  (3)
  • 2010-2014  (8)
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  • 1
    ISBN: 1780526768 , 9781780526768
    Language: English
    Pages: XVI, 401 S. , graph. Darst.
    Edition: 1. ed.
    Series Statement: Research on emotion in organizations 8
    Series Statement: Research on emotion in organizations
    DDC: 302.35
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  • 2
    Online Resource
    Online Resource
    Bingley : Emerald Publishing Limited | Ann Arbor, Michigan : ProQuest
    ISBN: 9781787149311
    Language: English
    Pages: 1 Online-Ressource (297 pages)
    Series Statement: Research on Emotion in Organizations v.13
    DDC: 302.35
    Abstract: This volume focuses on the role of emotions in forming and sustaining identities at work, and the value of exploring these topics from various theoretical and methodological points of view. This volume recognizes the depth of emotion and identity at work by addressing these topics on individual, occupational, and social role levels.
    Note: Description based on publisher supplied metadata and other sources
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  • 3
    ISBN: 9781787144378
    Language: English
    Pages: 1 Online-Ressource (xxii, 274 pages)
    Series Statement: Research on emotion in organizations v. 13
    Parallel Title: Erscheint auch als
    DDC: 302.35
    RVK:
    Keywords: bisacsh ; Business & Economics / Human Resources & Personnel Management ; Organizational theory & behaviour ; Emotions ; Organizational behavior ; Identity (Psychology) ; Personality and emotions ; Geschlechterrolle ; Arbeit ; Identität ; Gefühl ; Konferenzschrift 2016 ; Gefühl ; Identität ; Geschlechterrolle ; Arbeit
    Abstract: Prelims -- Identity, anger, diversity -- Public sector settings -- Gender, emotions and identity -- Emotions and identification with work -- Conference reviewers -- Index
    Abstract: This volume focuses on the crucial role of emotions in forming and sustaining individual and collective identities at work. In addition, it explores the outcomes and boundaries of such identities while recognizing the driving role of emotions at various organizational levels, acknowledging that the relationship between emotion and identity is multifaceted and can be explored from various points of view. Identities and emotions are constantly evolving and are central aspects of organizational behavior, from the front-line interactions of employees to the broader ideological forces that shape institutions and organizational cultures. Thus, this volume recognizes the depth of emotion and identity at work by addressing these topics on individual, group, occupational, and social role levels. This volume is organized in four parts to contribute clearly to each of these areas of inquiry. Part 1 focuses on the micro-level topics of identity, anger and diversity. Part 2 focuses on the role of emotions in public sector settings, Part 3 focuses on the relationships between gender, emotions and identity, while Part 4 investigates how emotions influence individual identification with work
    Note: Includes index , Includes bibliographical references , This volume focuses on the crucial role of emotions in forming and sustaining individual and collective identities at work. In addition, it explores the outcomes and boundaries of such identities while recognizing the driving role of emotions at various organizational levels, acknowledging that the relationship between emotion and identity is multifaceted and can be explored from various points of view. Identities and emotions are constantly evolving and are central aspects of organizational behavior, from the front-line interactions of employees to the broader ideological forces that shape institutions and organizational cultures. Thus, this volume recognizes the depth of emotion and identity at work by addressing these topics on individual, group, occupational, and social role levels. This volume is organized in four parts to contribute clearly to each of these areas of inquiry. Part 1 focuses on the micro-level topics of identity, anger and diversity. Part 2 focuses on the role of emotions in public sector settings, Part 3 focuses on the relationships between gender, emotions and identity, while Part 4 investigates how emotions influence individual identification with work
    URL: Volltext  (URL des Erstveröffentlichers)
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  • 4
    ISBN: 9781780526768 , 1780526768
    Language: English
    Pages: XVI, 401 S. , graph. Darst. , 24 cm
    Edition: 1. ed.
    Series Statement: Research on emotion in organizations 8
    Series Statement: Research on emotion in organizations
    Parallel Title: Online-Ausg. Experiencing and managing emotions in the workplace
    Parallel Title: Erscheint auch als Experiencing and managing emotions in the workplace
    DDC: 302.35
    RVK:
    RVK:
    Keywords: Verhalten in Organisationen ; Emotion ; Gefühl ; Organisationspsychologie ; Aufsatzsammlung ; Emotions--Social aspects. ; Organizational behavior. ; Emotions ; Social aspects ; Organizational behavior ; Kongressschrift ; Sammelwerk ; Aufsatzsammlung ; Konferenzschrift ; Aufsatzsammlung ; Konferenzschrift ; Gefühl ; Organisationspsychologie
    Note: Includes bibliographical references , Includes bibliographical references
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  • 5
    ISBN: 9781780526775
    Language: English
    Pages: 1 Online-Ressource
    Edition: 1. ed.
    Series Statement: Research on emotion in organizations 8
    Series Statement: Research on emotion in organizations
    Parallel Title: Erscheint auch als
    DDC: 302.35
    RVK:
    RVK:
    Keywords: Gesellschaft ; Psychologie ; Emotions / Social aspects ; Organizational behavior ; Work / Psychological aspects ; Gefühl ; Organisationspsychologie ; Konferenzschrift 2010 ; Konferenzschrift 2010 ; Gefühl ; Organisationspsychologie
    Description / Table of Contents: Overview : experiencing and managing emotions in the workplace / Neal M. Ashkanasy, Charmine E.J. Härtel, Wilfred J. Zerbe -- ch. 1. The emotion experiences of employees in a work setting / Cara Jonker, Nadia Botma -- ch. 2. A model of psychological wellness for human resource employees in a platinum and steel production environment / Nadia Botma, Cara Jonker -- ch. 3. Muted anger in the workplace : changing the 'sound' of employee emotion through social sharing / Deanna Geddes, Lisa T. Stickney -- ch. 4. A holistic approach to the explanation of organizational behavior : the theory and practice of 'analysis of demand' / Laura Petitta, Valerio Ghezzi -- ch. 5. Measuring affect over time : the momentary affect scale / Phillip Gee, Timothy Ballard, Gillian Yeo, Andrew Neal -- ch. 6. Emotional responses to the injustice of organizational change : a qualitative study / Roy K. Smollan -- ch. 7. The role of cognition and attitude in driving behavior : elaborating on affective events theory / Brona Russell, Jacob Eisenberg -- ch. 8. Affect and employee proactivity : a goal-regulatory perspective / Uta K. Bindl, Sharon K. Parker -- ch. 9. A model of compassionate responses to anger expression / Angela Zenteno-Hidalgo, Deanna Geddes -- ch. 10. Trading in emotions : a closer examination of emotional labor / Frances M. Peart, Amanda M. Roan, Neal M. Ashkanasy -- ch. 11. The emotion work of police / Catherine S. Daus, Shanique Brown -- ch. 12. Emotion regulation strategies among customer service employees : a motivational approach / Michel Cossette, Ursula Hess -- ch. 13. Organizational emotional intelligence : theoretical foundations and practical implications / Jochen I. Menges -- ch. 14. We are all mad in Wonderland : an organizational culture framework for emotions and emotional intelligence research / Catherine S. Daus, Marie T. Dasborough, Peter J. Jordan, Neal M. Ashkanasy.
    Note: This volume contains a further selection of the best papers presented at the Seventh Emonet conference (Montreal, Canada, August 2010), following on from Volume 7 and augmented once again with invited chapters authored by leading scholars in the field. "Experiencing and managing emotions in the workplace" comprises fourteen chapters arranged in four sections: The experience of emotion; The dynamics of emotion; Regulating emotion; and The emotionally intelligent organization. These encompass a variety of methodological approaches, including qualitative and quantitative research, sourced from research conducted in organizations in the USA, Europe, and Australasia. The volume's secondary theme is "care and compassion", the theme of the Academy of Management meetings that followed the Emonet conference in Montreal. In effect, organizations that understand their members' emotions and utilize this information in their management practices become "emotionally intelligent" and capable of showing care and compassion to all stakeholders. The chapters in this book provide a rich and varied coverage of the latest developments in the study of the role of emotions in organizational settings
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  • 6
    ISBN: 9781780522098 , 1780522096 , 9781780522081 , 1780522088
    Language: English
    Pages: 1 Online-Ressource (xiv, 362 pages)
    Series Statement: Research on emotion in organizations v. 7
    DDC: 302.35
    Keywords: Business & Economics / Organizational Behavior ; Business & Economics / Organizational Development* ; Business & Economics / General ; Organizational theory & behaviour ; Business & management ; BUSINESS & ECONOMICS / Negotiating ; Emotions / Social aspects ; Organizational behavior / Psychological aspects ; Gestion d'entreprises ; Gesellschaft ; Psychologie ; Wirtschaft ; Organizational behavior Psychological aspects ; Emotions Social aspects ; Arbeitspsychologie ; Werbepsychologie ; Aufsatzsammlung ; Aufsatzsammlung ; Electronic books ; Electronic books ; Arbeitspsychologie ; Werbepsychologie
    Note: Overview : what have we learned? : ten years on / Charmine E.J. Härtel, Neal M. Ashkanasy, Wilfred J. Zerbe -- ch. 1. Synthesizing what we know and looking ahead : a meta-analytical review of 30 years of emotional labor research / Gang Wang, Scott E. Seibert, Terry L. Boles -- ch. 2. Understanding the relationship between emotional labor and effort / Robyn E. Goodwin -- ch. 3. Tricks of the trade : customer service employee strategies in performing emotion work / Sanjeewa Perera -- ch. 4. Sales employee's emotional labor : a question of image or support / Sushanta K. Mishra -- ch. 5. The role of emotions in supporting independent professionals / Tui McKeown, Melanie Bryant, Robyn Cochrane -- ch. 6. Coding emotions in complaint behavior : comparing the Shaver et al. and Richin's consumption emotions sets / Rebekah Russell-Bennett, Charmine E.J. Härtel -- ch. 7. Affective events theory as a framework for understanding third-party consumer complaints / Rebekah Russell-Bennett, Charmine E.J. Härtel, Amanda Beatson -- ch. 8. Display rules and emotional labor within work teams / William J. Becker, Russell Cropanzano -- ch. 9. Emotional intelligence as a moderator of the quality of leader-member exchange and work-related outcomes / Nicholas Clarke, Nomahaza Mahadi -- ch. 10. Managing negative emotions in emergency call taking : a heat-model of emotional management / Martin G.A. Svensson -- ch. 11. The measurement of trait emotional intelligence with TEIQue-SF : an analysis based on unfolding item response theory models / Leonidas A. Zampetakis -- ch. 12. Exploring the antecedent and consequences of authenticity of emotional expression / Sushanta K. Mishra -- ch. 13. A positive approach to workplace bullying : lessons from the Victorian public sector / Laura Barker , The theme of this volume, What Have We Learned? Ten Years On, provides a wonderful tour of the ways in which emotions research has advanced the way in which we conceive of work and its possibilities for adding value to life. The volume is presented in eight parts, so that the reader will can how emotions research has advanced our knowledge and understanding of what comprises work, the experiences and resourcefulness of traditional and non-traditional workers, the drivers of consumer behavior, the dynamics of team behavior, the quality of the leader-member relationship, the demands and skills required of In Extremis work contexts, methods to improve noncognitive assessment, and advances in ways to create and maintain Positive Work Environments. The chapters in this volume leave no doubt in the readers mind that emotions as energizing and motivating mechanisms demand understanding and attention in order to improve performance and societal value from organizational activities, ensure dignity for workers and consumers, and create workplaces where individuals are engaged and flourishing , Includes bibliographical references
    URL: Volltext  (URL des Erstveröffentlichers)
    URL: Volltext  (URL des Erstveröffentlichers)
    URL: Volltext  (lizenzpflichtig)
    URL: Volltext  (lizenzpflichtig)
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  • 7
    ISBN: 9781781908891
    Language: English
    Pages: 1 online resource (xiv, 342 p.)
    Series Statement: Research on emotion in organizations v. 9
    Series Statement: Emerald insight
    Series Statement: Research on emotion in organizations
    Parallel Title: Druckausg. Individual sources, dynamics, and expressions of emotion
    DDC: 302.35000000000002
    RVK:
    Keywords: Verhalten in Organisationen ; Emotion ; Psychologie ; Business & Economics ; Work ; Emotions ; Organizational theory & behaviour ; Organizational theory & behaviour ; Psychology, Industrial ; Organizational behavior ; Work ; Psychological aspects ; Business & Economics ; Organizational Behavior ; Emotions ; Social aspects ; Aufsatzsammlung ; Electronic books ; Konferenzschrift ; Electronic books ; Konferenzschrift ; Gefühl ; Arbeitsplatz ; Arbeitspsychologie ; Emotionales Verhalten
    Abstract: Research on emotion in organizations is the publication of the Emonet listserv http://www.emotionsnet.org, which hosts the biennial International Conference on Emotion and Worklife. Chapters in the series include a selection of peer-reviewed papers from the conference, together with invited chapters by leading scholars in the field of emotion in organizational settings.
    URL: Volltext  (lizenzpflichtig)
    URL: Volltext  (lizenzpflichtig)
    URL: Volltext  (lizenzpflichtig)
    URL: Volltext  (lizenzpflichtig)
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  • 8
    ISBN: 9781780526775 , 1780526776
    Language: English
    Pages: 1 Online-Ressource (xvi, 399 p.)
    Edition: 1st ed.
    Series Statement: Research on emotion in organizations 8
    Series Statement: Research on emotion in organizations
    DDC: 302.35
    RVK:
    RVK:
    Keywords: Business & Economics / Organizational Behavior ; Organizational theory & behaviour ; BUSINESS & ECONOMICS / Negotiating ; Emotions / Social aspects ; Organizational behavior ; Work / Psychological aspects ; Gestion d'entreprises ; Gesellschaft ; Psychologie ; Wirtschaft ; Organizational behavior ; Work Psychological aspects ; Emotions Social aspects ; Gefühl ; Organisationspsychologie ; Konferenzschrift 2010 ; Konferenzschrift 2010 ; Gefühl ; Organisationspsychologie
    Note: Overview : experiencing and managing emotions in the workplace / Neal M. Ashkanasy, Charmine E.J. Härtel, Wilfred J. Zerbe -- ch. 1. The emotion experiences of employees in a work setting / Cara Jonker, Nadia Botma -- ch. 2. A model of psychological wellness for human resource employees in a platinum and steel production environment / Nadia Botma, Cara Jonker -- ch. 3. Muted anger in the workplace : changing the 'sound' of employee emotion through social sharing / Deanna Geddes, Lisa T. Stickney -- ch. 4. A holistic approach to the explanation of organizational behavior : the theory and practice of 'analysis of demand' / Laura Petitta, Valerio Ghezzi -- ch. 5. Measuring affect over time : the momentary affect scale / Phillip Gee, Timothy Ballard, Gillian Yeo, Andrew Neal -- ch. 6. Emotional responses to the injustice of organizational change : a qualitative study / Roy K. Smollan -- ch. 7. The role of cognition and attitude in driving behavior : elaborating on affective events theory / Brona Russell, Jacob Eisenberg -- ch. 8. Affect and employee proactivity : a goal-regulatory perspective / Uta K. Bindl, Sharon K. Parker -- ch. 9. A model of compassionate responses to anger expression / Angela Zenteno-Hidalgo, Deanna Geddes -- ch. 10. Trading in emotions : a closer examination of emotional labor / Frances M. Peart, Amanda M. Roan, Neal M. Ashkanasy -- ch. 11. The emotion work of police / Catherine S. Daus, Shanique Brown -- ch. 12. Emotion regulation strategies among customer service employees : a motivational approach / Michel Cossette, Ursula Hess -- ch. 13. Organizational emotional intelligence : theoretical foundations and practical implications / Jochen I. Menges -- ch. 14. We are all mad in Wonderland : an organizational culture framework for emotions and emotional intelligence research / Catherine S. Daus, Marie T. Dasborough, Peter J. Jordan, Neal M. Ashkanasy , This volume contains a further selection of the best papers presented at the Seventh Emonet conference (Montreal, Canada, August 2010), following on from Volume 7 and augmented once again with invited chapters authored by leading scholars in the field.
    URL: Volltext  (URL des Erstveröffentlichers)
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  • 9
    ISBN: 0857241788 , 9780857241788
    Language: English
    Pages: 1 Online-Ressource (xxiii, 385 Seiten) , ill
    Series Statement: Research on emotion in organizations v. 6
    Parallel Title: Erscheint auch als Emotions and organizational dynamism
    DDC: 158.26
    RVK:
    Keywords: Business & Economics ; Occupational & industrial psychology ; Psychology ; Psychology ; Psychology: emotions ; Emotions Social aspects ; Organizational behavior Psychological aspects ; Work Psychological aspects ; Arbeit ; Gefühl ; Organisationsverhalten ; Konferenzschrift ; Konferenzschrift ; Organisationsverhalten ; Arbeit ; Gefühl
    Abstract: Emotions have widespread effects in organizations and underlie a broad range of dynamics in organizations. This volume explores the role that emotion plays in such diverse organizational phenomena as entrepreneurship, change, service failure, and creativity. The study of emotions in organizations is broadening, with new phenomena being considered through the lens of emotions, and deepening, with theoretical approaches being refined and sharpened. The choice of theme of this volume reflects this tension. Organizations are dynamic, they change and they comprise elements that are constantly moving. They are simultaneously ordered and complicated and complex. Emotions help us understand this dynamism. As the chapters in this volume help us understand and appreciate, emotions are often an underlying energizing and motivating force. Examination of the role of emotions as precursors or mediators of change or innovation or creativity is therefore essential to being able to manage this dynamism
    Description / Table of Contents: Corporate envy and emotional dynamics in the internal selection process of corporate venturing initiatives / Marina G. Biniari -- Group entrepreneurial behavior in established organizations: the role of middle managers's emotion regulation and group diversity / Leonidas A. Zampetakis and Konstantinos Kafetsios -- Putting emotion at the heart of agency: a relational perspective on entrepreneurial action / David Goss -- Personality, affect, and organizational change: a qualitative study / Roy K. Smollan, Jonathan A. Matheny and Janet G. Sayers -- The underlying structure of emotions during organizational change / Christina Kirsch, Warren Parry and Cameron Peake -- Complexity theory and affect structure: a dynamic approach to modeling emotional changes in organizations / Yan Li, Neal M. Ashkanasy and David Ahlstrom -- Building and sustaining resilience in organizational settings: the critical role of emotion regulation / Glenda M. Fisk and Angela M. Dionisi -- The emotions of change: merger sentiments, pleasure, and emotional expression / Stanley G. Harris and Eric B. Gresch -- Service encounter needs theory: a dyadic, psychosocial approach to understanding service encounters / Graham L. Bradley, Janet R. McColl-Kennedy, Beverley A. Sparks, Nerina L. Jimmieson and Dieter Zapf -- A laugh a day is sure to keep the blues away: managers' use of humor and the construction and destruction of employees' resilience / Nilupama Wijewardena, Charmine E. J. Härtel and Ramanie Samaratunge -- Creativity as mood regulation / March L. To. Neal M. Ashkanasy, Cynthia D. Fisher and Patricia A. Rowe -- Affective climate, organizational creativity, and knowledge creation: case study of an automotive company / Fabrizio Maimone and Marta Sinclair -- Creative conflict in digital imaging communities / Esther Maier and Oana Branzei
    Note: Description based on print verison record
    URL: Volltext  (URL des Erstveröffentlichers)
    URL: Volltext  (lizenzpflichtig)
    URL: Volltext  (lizenzpflichtig)
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  • 10
    Online Resource
    Online Resource
    Bingley, U.K. : Emerald Publishing Limited | Bingley, UK : Emerald Group Publishing Limited
    ISBN: 9781787144378
    Language: English
    Pages: 1 Online-Ressource (xxii, 274 pages)
    Series Statement: Research on emotion in organizations v. 13
    DDC: 302.35
    Keywords: Emotions ; Organizational behavior ; Identity (Psychology) ; Personality and emotions ; Business & Economics Human Resources & Personnel Management ; Organizational theory & behaviour
    Abstract: This volume focuses on the crucial role of emotions in forming and sustaining individual and collective identities at work. In addition, it explores the outcomes and boundaries of such identities while recognizing the driving role of emotions at various organizational levels, acknowledging that the relationship between emotion and identity is multifaceted and can be explored from various points of view. Identities and emotions are constantly evolving and are central aspects of organizational behavior, from the front-line interactions of employees to the broader ideological forces that shape institutions and organizational cultures. Thus, this volume recognizes the depth of emotion and identity at work by addressing these topics on individual, group, occupational, and social role levels. This volume is organized in four parts to contribute clearly to each of these areas of inquiry. Part 1 focuses on the micro-level topics of identity, anger and diversity. Part 2 focuses on the role of emotions in public sector settings, Part 3 focuses on the relationships between gender, emotions and identity, while Part 4 investigates how emotions influence individual identification with work.
    Note: Includes index , Includes bibliographical references
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