ISBN:
0415174821
,
9781280333163
,
1280333162
,
9780203020944
Language:
English
Pages:
Online-Ressource (1 online resource (xvi, 208 p.))
Edition:
Online-Ausg.
Series Statement:
Routledge research in information technology and society
Series Statement:
Routledge Research in Information Technology and Society Ser
Parallel Title:
Druckausg. Margetts, Helen, 1961 - Information technology in government
DDC:
303.48/33/0941
Keywords:
Administrative agencies Data processing
;
United States
;
Administrative agencies Data processing
;
Great Britain
;
Administrative agencies Communication systems
;
United States
;
Administrative agencies Communication systems
;
Great Britain
;
Electronic books
;
Information technology Government policy
;
Administrative agencies Data processing
;
Administrative agencies Data processing
;
Administrative agencies Communication systems
;
Administrative agencies Communication systems
;
Information technology Government policy
;
Information technology Government policy
;
United States
;
Information technology Government policy
;
Great Britain
;
Information technology ; Government policy ; Great Britain
;
Information technology ; Government policy ; United States
;
Electronic books
;
Information technology Government policy
;
United States
;
Information technology Government policy
;
Great Britain
;
Administrative agencies United States
;
Data processing
;
Administrative agencies Great Britain
;
Data processing
;
Administrative agencies United States
;
Communication systems
;
Administrative agencies Great Britain
;
Communication systems
;
Großbritannien
;
USA
;
Informationstechnik
;
Technologiepolitik
;
Verwaltung
;
Politisch-administratives System
;
Verwaltungsautomation
Abstract:
This book situates information technology at the centre of public policy and management. IT is now a vital part of any government organisation, opening new policy windows and enabling a vast range of tasks to be carried out faster and more efficiently. But it has also introduced new problems and challenges. Four in-depth case studies demonstrate how information systems have become inextricably linked with the core tasks of governmental organisations. The key government departments examined are: * the Inland Revenue Service and Social Security Administration in the US * the Inland Revenue and Benefits Agency in the UK.
Abstract:
Cover -- Half Title -- Title Page -- Copyright -- Dedication -- Contents -- List of tables -- Acknowledgements -- Abbreviations -- Introduction: information technology and a dream of the future -- 1. Computerising the tools of government? The spread of information technology -- 2. Innovation, expenditure and control: governmental responses to information technology -- 3. Computerisation in the UK Benefits Agency -- 4. Systems modernisation in the US Social Security Administration -- 5. Computerisation in the US Internal Revenue Service -- 6. Computerisation in the UK Inland Revenue -- 7. New players: government contracting of information technology -- 8. The ambiguous essence of the state of the future -- References -- Index.
Note:
Includes bibliographical references and index. - Description based on print version record
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