ISBN:
0133382915
,
9780133382914
Language:
English
Pages:
XIV, 306 p.
,
Ill.
,
24 cm
Edition:
Sixth Ed.
DDC:
395.5/2
Keywords:
Business etiquette
;
Business communication
;
Intercultural communication
;
Corporate culture
;
Multinationales Unternehmen
;
Kulturkontakt
;
Interkulturelles Management
Description / Table of Contents:
Foreword -- Preface -- About the authors -- The nature of intercultural communication -- Universal systems -- Contrasting cultural values -- Cultural shock -- Language -- Oral and nonverbal communication patterns -- Written communication patterns -- Global etiquette -- Business and social customs -- Intercultural negotiation process -- Intercultural negotiation components -- Laws affecting international business and travel -- Appendix a: glossary -- Appendix b: answers to exercises -- Index.
Note:
Includes bibliographical references and index
