Online Resource
Ely, Cambridgeshire, United Kingdom : IT Governance Publishing, IT Governance Limited
ISBN:
9781849287784
,
1849287783
Language:
English
Pages:
1 online resource.
DDC:
004.068
Keywords:
ITSM library
;
Information technology Management
;
Information technology Quality control
;
Information technology ; Management
;
Electronic books
Abstract:
Based on the real-life experience of the author and other ITSM practitioners, this book explains the common pitfalls of release and deployment in fictional form, with each chapter describing a difficult meeting with a different department head and featuring a set of pointers that our hero would have found beneficial. --
Note:
Includes bibliographical references. - Online resource; title from title screen (Books24x7.com)
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