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  • 1
    Online Resource
    Online Resource
    ITIL Service Operation (2011)
    [Erscheinungsort nicht ermittelbar] : TSO | Boston, MA : Safari
    Details
    ISBN: 9780113313198
    Language: English
    Pages: 1 online resource (384 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: The ITIL Service Operation stage of the ITIL v3 framework highlights best-practice for delivering IT to meet agreed service levels for both business users and customers. It includes the day-to-day management of technology needed to deliver and support services.
    Note: Online resource; Title from title page (viewed July 1, 2011) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
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