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  • 1
    Online Resource
    Online Resource
    [New York] : American Management Association | Boston, Mass. :Safari Books Online,
    ISBN: 0761213384 , 9780761213383
    Language: English
    Pages: xix, 149 p
    Edition: 5th ed.
    Keywords: Communication in management ; Handbooks, manuals, etc ; Interpersonal communication ; Handbooks, manuals, etc ; Business communication ; Handbooks, manuals, etc ; Electronic books ; local
    Abstract: The ability to communicate clearly is the critical core competency for successful managers at all levels and in all industries. This self-study course is your guide to business communication that delivers the message?whether written, spoken, in person or via e-mail--with respect for the receiver.This solid overview of all facets of business communication offers numerous opportunities to practice and apply your new skills and a log to track your improvement.
    Note: Includes bibliographical references (p. 139) and index
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