ISBN:
9781118045268
,
1118045262
Language:
English
Pages:
1 online resource (1 v.)
,
ill.
Edition:
2nd ed.
Parallel Title:
Erscheint auch als
Keywords:
Total quality management in government
;
Administrative agencies ; Management ; Evaluation
;
Nonprofit organizations ; Management ; Evaluation
;
Benchmarking (Management)
;
Performance standards
;
Organizational effectiveness ; Measurement
;
Electronic books
;
Electronic books ; local
Abstract:
This book provides an easy-to-follow roadmap for successfully implementing the Balanced Scorecard methodology in small- and medium-sized companies. Building on the success of the first edition, the Second Edition includes new cases based on the author's experience implementing the balanced scorecard at government and nonprofit agencies. It is a must-read for any organization interested in achieving breakthrough results.
Note:
Includes bibliographical references and index. - Description based on print version record
URL:
https://learning.oreilly.com/library/view/-/9781118045268/?ar