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  • 1
    Online Resource
    Online Resource
    New York : American Management Association
    ISBN: 9780814434024 , 0814434029 , 9780814434017 , 0814434010
    Language: English
    Pages: 1 Online-Ressource
    DDC: 658
    Keywords: BUSINESS & ECONOMICS / Industrial Management ; BUSINESS & ECONOMICS / Management ; BUSINESS & ECONOMICS / Management Science ; BUSINESS & ECONOMICS / Organizational Behavior ; Industrial management ; Organizational effectiveness / Management ; Workflow / Management ; Wirtschaft ; Workflow Management ; Organizational effectiveness Management ; Industrial management
    Note: Includes index , Part one : reviewing the definitions -- Understanding processes and procedures -- Part two : building an effective process system -- Creating the structure of your process system -- Creating an environment in which to build your procedures -- Implementing your process system -- Managing your processes and process systems -- Part three : creating or revising a procedure -- Planning your changes -- Mapping your process -- Documenting the rest of your procedure -- Finalizing your procedure -- Part four : making procedures real -- Rolling out your changes -- Managing your procedure operations -- Part five : Reviewing the skills required to make process improvement happen -- Facilitating your meetings and workshops -- Driving change through your organization -- Managing your process improvement project
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