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  • New York : McGraw-Hill  (35)
  • Boston, MA : Safari  (13)
  • Organizational behavior  (38)
  • Computer security ; Management
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  • 1
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Ascent Audio | Boston, MA : Safari
    ISBN: 9781469078960
    Language: English
    Pages: 1 online resource (36075 pages)
    Edition: 1st edition
    DDC: 658.4/092
    Keywords: Strategic planning ; Organizational behavior ; Leadership ; Business ; Leadership ; Audiobooks ; Comportement organisationnel ; Leadership ; Affaires ; BUSINESS & ECONOMICS / Leadership ; Strategic planning ; Organizational behavior ; Leadership ; Business ; Downloadable audio books ; Planification stratégique ; Audiobooks ; Livres audio
    Abstract: Move past the obstacles and implement your new strategy Move is your guide to mobilizing your whole organization to take your business forward. Whatever your needed transformation may be: a new initiative, a new market, a new product, your fresh strategy is up against a powerful foe: an organization's tendency to stay very busy and completely engaged what it's already doing. This book shows you how to cut through resistance and get your team engaged and proactively doing the new thing! Author Patty Azzarello draws on over twenty-five years of international business management experience to identify the chronic challenges that keep organizations from decisively executing strategy, and to give you a practical game plan for breaking through. Leaders tend to assume that stalls in execution are inevitable, unchanging parts of the workplace-but things can change. At the heart of every execution problem is the fact that there simply are not enough people doing what the business needs. This guide shows you how to get your entire organization on board-remove the fear, excuses, and hurdles-and uphold the new pursuit against distractions and dissent. No transformation can succeed without suitable engagement from the whole organization, but building engagement can be difficult, uncomfortable, and tentative. This book shows you how to get it done.
    Note: Online resource; Title from title page (viewed April 21, 2020) , Mode of access: World Wide Web.
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  • 2
    ISBN: 9781260026832 , 1260026833
    Language: English
    Pages: xii, 290 pages , illustrations
    DDC: 306.3
    Keywords: Corporate culture ; Organizational behavior ; Leadership ; Values ; Virtues ; Character
    Abstract: Trust -- Compassion -- Courage -- Justice -- Wisdom -- Temperance -- Hope -- Integrity is a growth market -- Getting the next generation VUCA ready
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  • 3
    ISBN: 9781260026849 , 1260026841
    Language: English
    Pages: 1 online resource (1 volume) , illustrations
    Parallel Title: Erscheint auch als
    Keywords: Corporate culture ; Organizational behavior ; Leadership ; Values ; Virtues ; Character ; Electronic books ; Electronic books ; local
    Abstract: The antidote to navigating turbulent times isn't more rules. It is timeless virtue that creates sustainable value. Thoughtful leaders are keenly aware of the enormous challenge they face to drive high performance in a world that continues to ratchet up pressure and uncertainty. Some leaders respond by getting tough and establishing strict rules. They get people in line, but they don't inspire excellence. Wise leaders, on the other hand, help their people practice character to navigate their way through the turbulence-without lowering performance expectations. As a result, their people are more reliable under pressure. Exception to the Rule links ancient wisdom with contemporary science on high performance, teamwork, and engagement. Building an organizational culture based on classical virtues- of trust, compassion, courage, justice, wisdom, temperance and hope - is both strategically smart and a better way to live. Exception to the Rule walks you through the steps of helping everyone in your organization focus on character defined by virtue. The word virtue means excellence, which is why each one is essential to help people perform at a high level despite uncertainty and pressure. Under character--based leadership, teams work better together, creativity flourishes and engagement increases. The most powerful idea of Exception to the Rule is this: character defined by virtue is not based on birthright; it can be learned and practiced. Everyone can develop habits to become better than they were. While character cannot be legislated, character can be cultivated. As virtue proves its value, the culture you have can evolve into the culture you need.
    Note: Includes bibliographical references and index. - Description based on print version record
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  • 4
    ISBN: 9781259584589 , 1259584585
    Language: English
    Pages: 1 online resource (1 volume)
    Parallel Title: Erscheint auch als
    Keywords: Corporate culture ; Organizational behavior ; Electronic books ; Electronic books ; local
    Abstract: GET INSPIRED. GET EXCITED. GET RESULTS. A proven approach to corporate culture that's positively contagious You are about to enter a new era of leadership. With more competiton, more connectedness, and more opportunities than ever before, this exciting new era demands a workplace culture that is collaborative, productive, energized, and contagious. A culture that encourages extraordinary growth and innovation. A culture that starts with you-showing up, setting the tone, and lighting the fire... This book is about answering that call and setting yourself up for success. It's about improving your leadership presence and your impact, not just on others but yourself. It's about creating the space you need to share your vision, state your intention, and jump-start your team. It's about working yourself over-from the inside out-so you can become the strong, effective, inspiring leader you know you can be. This is Contagious Culture , a game-changing guide to transforming corporate culture from within, developed by the award-winning creator of The IEP Method to strengthen your "Intentional Energetic Presence." This is more than a leadership book-this is your future calling. Award-winning organizational advisor Anese Cavanaugh reveals the secrets of IEP-Intentional Energetic Presence-for transforming your workplace and your life. The key to any company's success lies in its culture. This game-changing guide shows you how to shape and revitalize this culture-by setting the tone, engaging the team, and creating a dynamic working environment that encourages growth, productivity, and innovation. It all starts with you... Using the book's unique IEP Method, you can: Be the kind of leader people want to follow-not have to follow Craft your intention-and make a real impact Unleash your energy-and watch it spread like wildfire Unlock greater collaboration in your teams-and greater leadership in your people Show up for Others-by setting yourself up for success Bring out the best in everyone-including yourself Create a contagious work culture that people want to catch! With these proven step-by-step techniques, you can take control of the culture you work in and build a healthier, more functional environment-from the inside out. You'll find helpful transformative tools and exercises for improving collaborations, opening communications, and implementing changes. You'll discover the best methods for handling the toughest challenges, whether it's hiring and firing, st...
    Note: Includes bibliographical references and index. - Description based on print version record
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  • 5
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : CRC Press | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (447 pages)
    Edition: 1st edition
    Keywords: Information technology ; Security measures ; Computer security ; Management ; Computer networks ; Security measures ; Data protection ; Electronic books ; local
    Abstract: Financial market reform has focused chiefly on the threats to stability arising from the risky, uncontrolled activity of the leaders of financial institutions. Nevertheless, organized crime, white-collar crime, and corruption have a huge impact on financial systems worldwide and must also be confronted if true reform is to be achieved. A collection of articles written by experts in their fields of study, Financial Crimes: A Threat to Global Security spotlights the importance of addressing the problem of illegal financial activity as part of a greater comprehensive plan for reforming the financial sector. Drawn from the 23rd Annual Meeting of the Academic Council on the United Nations System (ACUNS) held in Vienna, the book explores the major themes discussed at this elite symposium. In the first section, the contributors examine changing concepts in security over the course of history and across nations. They discuss how an event in Austria led to the implementation of a new security philosophy that is now followed by the majority of the European Union. The book examines the diverse models of preventing security threats that have grown from that idea as well as the gradual expansion of the role of the security council of the United Nations. The next section analyzes the present state of security worldwide and examines the wide array of criminal activity that plagues the financial sector. Expert contributors reveal methods to identify certain types of behavior and criminals as well as efforts to combat illegal activity—including the role of the media. The final section investigates alternative approaches to preventing another worldwide financial disaster through investigative reporting, human factors analysis, legislative initiatives, and other methods. Filled with insight from international experts, the book highlights both the warning signs to illegal activity as well as the most effective methods for combating the invidious corruption that, if unchecked, puts all nations at risk. Maximilian Edelbacher will be appearing at three upcoming events: June 28, 2012: Roundtable in the House of the European Union in Vienna on the topic "Financial Crimes: A Threat to European Security?" October 8, 2012: Roundtable in Joannneum, Austria on the topic "Financial Crimes: A Threat to Global Security" October 9, 2012: Book presentation at the Hans Gross Museum in Graz, Austria
    Note: Online resource; Title from title page (viewed April 19, 2016)
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  • 6
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : CRC Press | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (321 pages)
    Edition: 1st edition
    Keywords: Leadership ; Teams in the workplace ; Organizational behavior ; Electronic books ; local
    Abstract: The complexity of governments today makes the accountability desired by citizens difficult to achieve. Written to address performance policies within state and national governments, Government Performance and Results: An Evaluation of GPRA’s First Decade summarizes lessons learned from a 10-year research project that evaluated performance reports produced by federal agencies under the Government Performance and Results Act (GPRA). The results of this project can help answer a wide variety of questions in political economy and public administration, such as: What factors make performance reports relevant and informative? Has the quality of information disclosed to the public improved? Why do some agencies produce better reports than others? Has GPRA led to greater availability and use of performance information by federal managers? Has GPRA led to greater use of performance information in budget decisions? What steps would make federal management and budget decisions more performance oriented? The book documents the current state of the art in federal performance reporting, measures the extent of improvement, compares federal performance reports with those produced by state governments and other nations, and suggests how GPRA has affected management of federal agencies and resource allocation by policymakers. It also identifies obstacles that must be overcome if GPRA is to deliver on the promise of performance budgeting. The authors chronicle the improvements observed in federal performance reporting through the lens of the Mercatus Center’s annual Performance Report Scorecard. As budget shortfalls and new debt burdens increase interest in public management and budgeting techniques that allow governments to do more with less, this is an appropriate time to take stock of what GPRA has accomplished and what remains to be done. By comparing best performance reporting practices in the US federal government with those in states and other countries, this book speeds the diffusion of useful knowledge at a critical time.
    Note: Online resource; Title from title page (viewed April 19, 2016) , Mode of access: World Wide Web.
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  • 7
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Auerbach Publications | Boston, MA : Safari
    ISBN: 9781420074185
    Language: English
    Pages: 1 online resource (311 pages)
    Edition: 1st edition
    Series Statement: Complex and enterprise systems engineering
    Parallel Title: Erscheint auch als
    Keywords: Leadership ; Systems engineering ; Organizational effectiveness ; Organizational behavior ; Leadership ; Electronic books ; local ; Leadership ; Ingénierie des systèmes ; Efficacité organisationnelle ; Comportement organisationnel ; systems engineering ; Systems engineering ; Organizational effectiveness ; Organizational behavior ; Leadership
    Abstract: Supplying a clear vision of how to build high-performance teams, Leadership in Chaordic Organizations presents methods for improving operations through the application of complex systems engineering principles and psychological counseling techniques. Ideal for systems engineers, organizational managers, coaches, and psychologists, it addresses the
    Note: Online resource; Title from title page (viewed April 19, 2016) , Mode of access: World Wide Web.
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  • 8
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : CRC Press | Boston, MA : Safari
    ISBN: 9781439845790 , 1439845794
    Language: English
    Pages: 1 online resource (388 pages)
    Edition: 1st edition
    Parallel Title: Erscheint auch als
    Keywords: Transportation Security measures ; Terrorism Prevention ; Information technology ; Security measures ; Computer security ; Management ; Computer networks ; Security measures ; Data protection ; Electronic books ; local ; Homeland Security ; Computing & IT Security ; Supply Chain Management ; Transport ; Sécurité ; Mesures ; États-Unis ; Terrorism ; Prevention ; Transportation ; Security measures ; United States
    Abstract: Transportation is the lifeline of any nation, connecting people, supporting the economy, and facilitating the delivery of vital goods and services. The 9/11 attacks—and other attacks on surface transportation assets, including the bombings in Madrid, London, Moscow, and Mumbai—demonstrate the vulnerability of the open systems to disruption and the consequences of the attacks on people, property, and the economy. Now more than ever, it has become imperative for businesses operating in the transportation and transit sectors to develop comprehensive security programs accounting for both natural and man-made hazards and safeguarding people, places, and equipment—while at the same time ensuring operations continuity. Providing transportation managers with the knowledge, skills, and abilities to effectively manage the security of transportation assets, Introduction to Transportation Security examines: Basic theories of security and emergency management The integrated nature of the nation’s critical infrastructure and the threats to transportation in each surface mode Federal agencies working in emergency management and transportation security and their intelligence and response requirements and capabilities The types of disasters that have occurred in the U.S. and selected nations, and their significant economic impacts Cost-beneficial security strategies aimed at preventing catastrophic failures in each transportation mode Effective methods for organizing, testing, and evaluating transportation security across modes and professions The book covers all transportation modes and their interconnectivity—including highway, air cargo, freight and passenger rail, transit, and maritime. It presents learning objectives and discussion questions to test assimilation of the material and case studies to facilitate a practical understanding of the concepts. Introduction to Transportation Security provides essential information for students in transportation management programs and professionals charged with safeguarding the movement of assets within our interconnected transportation network.
    Note: Online resource; Title from title page (viewed April 19, 2016) , Mode of access: World Wide Web.
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  • 9
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Auerbach Publications | Boston, MA : Safari
    ISBN: 9781466596337
    Language: English
    Pages: 1 online resource (219 pages)
    Edition: 1st edition
    Keywords: Leadership ; Teams in the workplace ; Organizational behavior ; Electronic books ; local
    Abstract: If you want to be a successful project manager, you need to become a person of influence. Without influence, there can be no success as a project manager. And, although all key success criteria point to the importance of developing soft skills as a project manager, few books exist about how to develop the power of influence for achieving better project and business results. Filling this need, The Influential Project Manager: Winning Over Team Members and Stakeholders supplies detailed guidance on how to improve your influence skills to achieve better business results. It explains how to set and meet ambitious goals for you, your team, and your stakeholders. The book describes how to listen actively to influence others and details how you can build partnerships that can pay dividends for a lifetime. Each chapter highlights real-world scenarios about a particular subject linked to the influencing skill being covered. Each chapter also includes practical forms, templates, helpful tips, and best practices to help you develop and refine your skills of influence. Details the ten keys to influencing others to support you and your ideas Outlines techniques for improving your listening skills Includes a trust assessment for determining your level of influence and if others see you as trustworthy Demonstrates how to build a network of informal alliances to achieve success Supplying you with the vision of influence from an experienced project manager’s perspective, this book will help you procure the informal power required to become a successful influencer. After reading the text and performing the trust assessment, you will gain the understanding required to lead project members down the path to project success.
    Note: Online resource; Title from title page (viewed July 25, 2014) , Mode of access: World Wide Web.
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  • 10
    ISBN: 9780071829380 , 0071829385
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Parallel Title: Erscheint auch als
    Keywords: Employee motivation ; Organizational commitment ; Electronic books ; Teams in the workplace ; Leadership ; Organizational behavior ; Electronic books ; local
    Abstract: Build Teams That SUPER PERFORM Every Day It may seem impossible at times but you can increase productivity, innovation, loyalty, and retention in your organization-dramatically. And it's a lot simpler than you think. In fact, it takes only one thing: RESPECT. Carrots and Sticks Don't Work author Paul Marciano teams up with HR guru Clinton Wingrove to reveal their exciting new system for creating the kinds of teams that transform organizations. The secret lies in developing ordinary employees into highly engaged team members who, in turn, create powerful teams that make exceeding expectations their daily practice. SuperTeams gives you the inspiration, tools, and evidence-based practices you need to kick your teams into overdrive--starting today. The system is composed of seven easy-to-implement elements: R ecognition E mpowerment S upportive feedback P artnering E xpectations C onsideration T rust When you fuel your teams with RESPECT, amazing things happen. Employee engagement skyrockets, dormant creativity is unleashed, productivity increases--and profitability soars. Filled with assessment questions, mini quizzes, and hands-on exercises, this engaging guide gives you everything you need in today's workplace--whether it's a small business operating in a traditional setting or a global corporation with team members in several locations. Create a RESPECT-ful culture in your workplace and transform ordinary teams into Super-Teams. PRAISE FOR SUPERTEAMS : "Today we must cultivate creative, productive, loyal, resourceful workforces. Sound impossible? With SuperTeams 's original RESPECT Model, you have everything you need to build and motivate an engaged, highly effective organization." -- Marshall Goldsmith, author of the New York Times bestseller What Got You Here Won't Get You There "Practical and valuable. Paul and Clinton provide methods to help create, motivate, and sustain SuperTeams that consistently deliver and exceed customer expectations." -- Michelle Mosolgo, Executive Director Enterprise Programs, Merck " SuperTeams conveys the extraordinary power of the RESPECT Model of team development. It should be read by everyone involved in creating or building teams." -- Herb Greenberg, PhD, CEO and founder, Caliper "Leaders form strategy and create strong and committed teams of talented and motivated people that produce extraordinary business success. Paul and Clinton have covered this critical aspect eloquently in their book. Ignore it at your...
    Note: Description based on print version record
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  • 11
    ISBN: 9780071787147 , 0071787143
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Parallel Title: Erscheint auch als
    Keywords: Supervision of employees ; Employee motivation ; Electronic books ; Leadership ; Teams in the workplace ; Organizational behavior ; Electronic books ; local
    Abstract: Elevate Capacity AND Drive Growth Now--Without Adding Headcount Management "As leaders, we like to think we control everything, and it's just not true--externals now drive the business. Learn to let go, learn to bring out the best in every employee!" -- Jim Farley, Group VP Global Marketing, Sales & Service, Ford Motor Company "One of the things we'll look back on 30 years from now is that this no-normal world has forced a higher quality of leadership than any other era in history. Bring Out the Best in Every Employee is the ultimate leader's handbook to that higher ground!" -- Howard Morgan, Managing Director, The Leadership Research Institute "One Fortune organization once reported that it interviewed one million people annually, that it hired 125,000 of them--and that their net productivity gain was only 15,000 employees! This paradox demonstrates the imperative of learning how to bring out the best in every employee you have." -- C.D. "Hoop" Morgan III, founder and Chairman, The Forté Institute "The productivity of our workforce has to rise with the times. This book is the leader's guide to starting that process, and to stopping the self-imposed barriers of the ego." -- Chuck Sykes, President and CEO , Sykes Enterprises " Bring Out the Best in Every Employee shows you how to expand your team's capacity--without adding a single headcount!" -- Tim Srock, VP Human Resources, McLaren Regional Medical Center Are You Capturing the Full Potential of Your Workforce? With employee dissatisfaction at an all-time high and job security more tenuous than ever, today's managers are scrambling to motivate their teams, often at great cost. If you're like most, it has been next to impossible to elevate capacity without increasing headcount--until now. Workplace performance experts Don Brown and Bill Hawkins have created a revolutionary approach to energizing your team. Now you can drive growth--by targeting and empowering the right people. Bring Out the Best in Every Employee shows you exactly how to leverage the untapped asset that's already on your payroll. The fact is, most managers devote so much time to either high-potential or high-problem employees that they neglect the critical mass at the top of the bell curve. And they can mean the difference between surviving . . . and thriving. This is an essential road map for any manager who wants to: Identify and target the "core" of his or her team Discover what the "silent majority" of the workforce actual...
    Note: Includes index. - Description based on print version record
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  • 12
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : CRC Press | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (418 pages)
    Edition: 1st edition
    Keywords: Information technology ; Security measures ; Computer security ; Management ; Computer networks ; Security measures ; Data protection ; Electronic books ; local
    Abstract: The CRC Press Terrorism Reader assembles the insight of an unrivaled pool of author experts to provide the ultimate comprehensive resource on terrorism. With information drawn from premier titles in the CRC Press collection, the book begins by discussing the origins and definitions of terrorism as well as its motivations and psychology. It goes on to explore a range of issues, providing readers with an understanding of what the terrorist threat is, the history behind it, and strategies to detect, mitigate, and prevent attacks. Topics include: Terrorist organizations and cells Phases of the terrorist cycle, including target selection, planning and preparation, escape and evasion, and media exploitation Weapons of mass destruction (WMDs), including chemical, biological, radiological, and nuclear (CBRN) Methods for deterrence and intelligence-driven counterterrorism The terrorist threat from Latin America, Europe, the Middle East, and Asia The impact of the Arab Spring Why suicide bombings are the ultimate terrorist tool The crime-terror nexus and terrorist funding Technology in terrorism and counterterrorism Providing real-world insight and solutions to terrorist threats and acts at home and abroad, the book goes beyond theory to deliver practitioner knowledge from the field straight into the reader’s hands.
    Note: Online resource; Title from title page (viewed November 11, 2013) , Mode of access: World Wide Web.
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  • 13
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781466596436
    Language: English
    Pages: 1 online resource (169 pages)
    Edition: 1st edition
    Keywords: Leadership ; Teams in the workplace ; Organizational behavior ; Electronic books ; local
    Abstract: Humans are naturally wired to solve problems. Implement the right solutions and the problems generally go away. Paradoxes are quite different. They consist of opposites that do not appear to be able to coexist, but must. Most of the issues that keep organizations from achieving strategic success are not problems, they are paradoxes. Practical approaches to address our most important paradoxes do exist. By reading this book you will learn how to address the paradoxes commonly encountered in organizations and in life. Getting Unstuck: Using Leadership to Execute Paradoxes with Confidence will teach you how to balance key paradoxes to achieve greater long-term growth and enhanced sustainability than those who rely on financial data and problem solving methods alone. It addresses the issues that are the most troublesome to people and the organizations they work for. Describing how to think and work more strategically, the book introduces the language and tools you need to share innovative approaches to dilemmas within your organization and to develop better working relationships, both internally and externally. It provides a practical and powerful platform to help you develop new possibilities and achieve your strategic objectives. You will learn how to see conflict with a fresh set of eyes, how to redefine your roles, and how to become more effective professionally and personally. If you have experienced trouble implementing strategic objectives, difficulties getting people from different parts of your organization to work together; if you want to achieve a higher level of success, if you feel stuck, then read this book. Filled with examples of real-world paradoxes, it supplies valuable insights into the root causes of workplace conflicts to help you execute change with greater confidence and effectiveness.
    Note: Online resource; Title from title page (viewed September 3, 2013) , Mode of access: World Wide Web.
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  • 14
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Auerbach Publications | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (261 pages)
    Edition: 1st edition
    Keywords: Information technology ; Security measures ; Computer security ; Management ; Computer networks ; Security measures ; Data protection ; Electronic books ; local
    Abstract: The rapidly increasing sophistication of cyber intrusions makes them nearly impossible to detect without the use of a collaborative intrusion detection network (IDN). Using overlay networks that allow an intrusion detection system (IDS) to exchange information, IDNs can dramatically improve your overall intrusion detection accuracy. Intrusion Detection Networks: A Key to Collaborative Security focuses on the design of IDNs and explains how to leverage effective and efficient collaboration between participant IDSs. Providing a complete introduction to IDSs and IDNs, it explains the benefits of building IDNs, identifies the challenges underlying their design, and outlines possible solutions to these problems. It also reviews the full-range of proposed IDN solutions—analyzing their scope, topology, strengths, weaknesses, and limitations. Includes a case study that examines the applicability of collaborative intrusion detection to real-world malware detection scenarios Illustrates distributed IDN architecture design Considers trust management, intrusion detection decision making, resource management, and collaborator management The book provides a complete overview of network intrusions, including their potential damage and corresponding detection methods. Covering the range of existing IDN designs, it elaborates on privacy, malicious insiders, scalability, free-riders, collaboration incentives, and intrusion detection efficiency. It also provides a collection of problem solutions to key IDN design challenges and shows how you can use various theoretical tools in this context. The text outlines comprehensive validation methodologies and metrics to help you improve efficiency of detection, robustness against malicious insiders, incentive-compatibility for all participants, and scalability in network size. It concludes by highlighting open issues and future challenges.
    Note: Online resource; Title from title page (viewed November 19, 2013) , Mode of access: World Wide Web.
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  • 15
    ISBN: 9780071830591 , 0071830596
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Edition: 2nd ed.
    Parallel Title: Erscheint auch als
    Keywords: Interpersonal confrontation ; Interpersonal communication ; Interpersonal relations ; Communication in management ; Communication in organizations ; Electronic books ; Leadership ; Teams in the workplace ; Organizational behavior ; Electronic books ; local
    Abstract: Hold anyone accountable. Master performance discussions. Get RESULTS. Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently. PRAISE FOR CRUCIAL ACCOUNTABILITY : "Revolutionary ideas ... opportunities for breakthrough ..." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People "Unleash the true potential of a relationship or organization and move it to the next level." -- Ken Blanchard, coauthor of The One Minute Manager "The most recommended and most effective resource in my library." -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada "Brilliant strategies for those difficult discussions at home and in the workplace." -- Soledad O'Brien, CNN news anchor and producer "This book is the real deal.... Read it, underline it, learn from it. It's a gem." -- Mike Murray, VP Human Resources and Administration (retired), Microsoft
    Note: First ed. published as: Crucial confrontations. McGraw-Hill, 2005. - Includes bibliographical references and index. - Description based on print version record
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  • 16
    ISBN: 9780071805452 , 0071805451
    Language: English
    Pages: 1 online resource (1 v.)
    Parallel Title: Erscheint auch als
    Keywords: Teams in the workplace ; Management ; Electronic books ; Leadership ; Teams in the workplace ; Organizational behavior ; Electronic books ; local
    Abstract: LEARN HOW TO SPOT TALENT, BUILD A GREAT TEAM, AND WIN IN BUSINESS! Ted Sundquist was educated at the U.S. Air Force Academy. He played and coached football for the Academy, served as a flight commander in Germany, and went on to become General Manager of the Denver Broncos. In other words, Sundquist has spent his entire adult life building powerful, effective teams that get things done. In Taking Your Team to the Top , Sundquist gives you the knowledge, skills, and motivation to replicate his remarkable success. Whether you run a global corporation or small business, you'll learn how to accurately evaluate new hires from enormous talent pools, quickly implement them into your organization's existing team culture, and create a dedicated mission statement to maximize team success. In this groundbreaking guide, Sundquist combines the sum total of his vast and diverse leadership experience with lessons and insights from some of today's top leadership experts, including: DANA PERINO, White House Press Secretary for President George W. Bush DR. TOM OSBORNE, Head Coach of the University of Nebraska football team and U.S. Congressman DR. HARVEY SCHILLER, Commissioner of the SEC and Secretary General of the U.S. Olympic Committee ED ROSKI, one of the Forbes 200 richest people in America JEFF PASH, Executive VP and General Counsel of the NFL CHAD HENNINGS, three-time Super Bowl Champion and defensive tackle for the Dallas Cowboys You can have the best business strategy available. But without the best and brightest people collaborating in a healthy way to execute that strategy, it's only worth the paper it's printed on. Taking Your Team to the Top offers the fundamentals you need to unlock individuals' abilities and talents while adding to team synergy to accomplish any business objective, in any business--large or small. PRAISE FOR TAKING YOUR TEAM TO THE TOP : "Ted Sundquist outlines in detail how to organize and lead a corporation to real success. He provides a plan to reach this success while always emphasizing the importance of personal involvement, compassion, and caring for your people (employees). I highly recommend Taking Your Team to the Top for all CEOs of every level." -- Lt. General Winfield W. Scott, Jr., United States Air Force "Having had the opportunity to play under Ted's leadership on the Denver Broncos, I came to highly respect him not only as a person but for his managerial skills that lead us to two Super Bowl championships.... If y...
    Note: Includes bibliographical references and index. - Description based on print version record
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  • 17
    Online Resource
    Online Resource
    New York : McGraw-Hill
    ISBN: 9780071776141 , 0071776141
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Series Statement: A briefcase book
    Parallel Title: Erscheint auch als
    Keywords: Organizational change ; Management ; Electronic books ; Leadership ; Teams in the workplace ; Organizational behavior ; Electronic books ; local
    Abstract: Lead your team through today's rapid changes The only guarantee in business is change. All managers need to understand that they will either be buffeted by change or help shape it. Knowing how to do that is the real test of leadership in today's organizational environments. Manager's Guide to Navigating Change provides methods for managing risks and ensuring the organization continues to move forward through turbulence created by both internal and external events. Learn how to: Define what the future looks like and communicate your vision to your staff Make large-scale change sustainable by aligning your efforts and resources Align organizational and employee values, missions, and goals Leverage your resources to facilitate stakeholder buy-in Enact your plan and measure results as you go Briefcase Books, written specifically for today's busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page: Key Terms: Clear definitions of key terms and concepts Smart Managing: Tactics and strategies for managing change Tricks of the Trade: Tips for executing the tactics in the book Mistake Proofing: Practical advice for minimizing the possibility of error Caution: Warning signs for when things are about to go wrong For Example: Examples of successful change-management tactics Tools: Specific planning procedures, tactics, and hands-on techniques
    Note: Includes index. - Description based on print version record
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  • 18
    Online Resource
    Online Resource
    New York : McGraw-Hill
    ISBN: 9780071778206 , 0071778209
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Parallel Title: Erscheint auch als
    Keywords: Risk management ; Electronic books ; Leadership ; Teams in the workplace ; Organizational behavior ; Electronic books ; local
    Abstract: In today's market, playing it safe is not an option Lead your company to sustainable success by taking the RIGHT RISKS The business world is in flux, and you have to think and act quickly in order to stay competitive. But the last thing you want to do is make reckless business decisions. You have to find the middle ground. You have to take SMART RISKS. In this groundbreaking book, leadership expert Doug Sundheim explains how to find that precise point between comfort and danger for generating the sustained ability to work at the highest level of performance. Taking Smart Risks reveals the secrets to discovering, planning for, and acting upon the kind of risks that will move your company forward and ahead of the competition. Learn how to: Find Something Worth Fighting For- What do you care enough about to risk time, energy, and money to try to make happen? Determining this is half the battle. See the Future Now- Clarify your big idea in terms of real objectives, plans, and intended results. Act Fast, Learn Fast- Make your move quickly, but be sure you don't squander valuable resources in the process. Communicate Powerfully- Assume communication will break down at points, plan accordingly-and don't shy away from the tough conversations. Create a Smart Risk Culture- Build teams that share the same mindsets and values about expected smart risk behavior. Applying Sundheim's advice will help you let go of old assumptions, explore new possibilities, move your organization out of its comfort zone, and experience long-term success. When you take smart risks, you will create. You will innovate. You will grow. And you will WIN. "From Sherwin Williams to Moo.com, Doug Sundheim is onto something here: your work is worth fighting for. A worthy read for everyone in your organization." -Seth Godin, Author, The Icarus Deception "The risk-taking concepts in this book lie at the heart of effective leadership. Using case studies and stories from executives who have 'been there, done that,' Doug Sundheim teaches us that sometimes the most dangerous thing to do-in business and life-is to play it safe." -Marshall Goldsmith, million-selling author of the New York Times bestsellers MOJO and What Got You Here Won't Get You There "Sundheim delivers a message that every business needs to hear right now: excessive risk will kill you, but so will complacency. . . . If you're charged with driving growth in your organization, buy this book-but more importantly, use it." -Jed...
    Note: Includes bibliographical references and index. - Description based on print version record
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  • 19
    Online Resource
    Online Resource
    New York : McGraw-Hill
    ISBN: 9780071817028 , 0071817026
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Parallel Title: Erscheint auch als
    Keywords: Mobile computing ; Security measures ; Mobile communication systems ; Security measures ; Computer hackers ; Computer crimes ; Prevention ; Electronic books ; Computer networks ; Security measures ; Computer security ; Management ; Information technology ; Security measures ; Data protection ; Electronic books ; local
    Abstract: Proven security tactics for today's mobile apps, devices, and networks "A great overview of the new threats created by mobile devices. ...The authors have heaps of experience in the topics and bring that to every chapter." -- Slashdot Hacking Exposed Mobile continues in the great tradition of the Hacking Exposed series, arming business leaders and technology practitioners with an in-depth understanding of the latest attacks and countermeasures--so they can leverage the power of mobile platforms while ensuring that security risks are contained." -- Jamil Farshchi, Senior Business Leader of Strategic Planning and Initiatives, VISA Identify and evade key threats across the expanding mobile risk landscape. Hacking Exposed Mobile: Security Secrets & Solutions covers the wide range of attacks to your mobile deployment alongside ready-to-use countermeasures. Find out how attackers compromise networks and devices, attack mobile services, and subvert mobile apps. Learn how to encrypt mobile data, fortify mobile platforms, and eradicate malware. This cutting-edge guide reveals secure mobile development guidelines, how to leverage mobile OS features and MDM to isolate apps and data, and the techniques the pros use to secure mobile payment systems. Tour the mobile risk ecosystem with expert guides to both attack and defense Learn how cellular network attacks compromise devices over-the-air See the latest Android and iOS attacks in action, and learn how to stop them Delve into mobile malware at the code level to understand how to write resilient apps Defend against server-side mobile attacks, including SQL and XML injection Discover mobile web attacks, including abuse of custom URI schemes and JavaScript bridges Develop stronger mobile authentication routines using OAuth and SAML Get comprehensive mobile app development security guidance covering everything from threat modeling to iOS- and Android-specific tips Get started quickly using our mobile pen testing and consumer security checklists
    Note: Includes index. - Description based on print version resource
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  • 20
    ISBN: 9780071805711 , 0071805710
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Parallel Title: Erscheint auch als
    Keywords: Mentoring in business ; Mentoring ; Electronic books ; Leadership ; Teams in the workplace ; Organizational behavior ; Electronic books ; local
    Abstract: Turn mentoring into PROFITS There's no doubt that the concept of workplace mentoring is a hot-button issue facing management today. With managers under extraordinary pressure to cut costs, streamline operations, and increase productivity, the role of mentors has become more critical than ever-particularly since studies show leaders who mentor get promoted faster and earn significantly more than those who don't. But as with any growing workplace trend, questions remain about how to utilize mentoring so you get tangible and profitable results. This book, from two of the world's foremost experts on business learning and employee development, answers those questions. Becoming an Effective Mentoring Leader breaks down the essentials of mentoring, and shows you how to take advantage of this valuable new workplace dynamic. You'll learn: The smartest way to incorporate mentoring into your day-to-day leadership role The fastest way to equip, inspire, and motivate your staff The differences between mentoring, coaching, and teaching How you as a leader can rate the mentors in your office - and assess the progress of mentees Using case studies, tools, and impactful learning concepts, the authors show you how to use mentoring's "core skills" to create a winning approach tailored to your own style, be it the "reflective mentor," the "storytelling mentor," or "the example-based mentor." The book also features several appendices and FAQs, handouts, and worksheets to gauge competencies among mentors and mentees, and a blueprint with steps to set up one's own companywide program. As today's biggest industry leaders continue to recognize the profound effect mentoring has on performance and profitability, there's never been a better time to put this book's essential tools to work for you.
    Note: Includes bibliographical references and index. - Description based on print version record
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  • 21
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : CRC Press | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (954 pages)
    Edition: 2nd edition
    Keywords: Information technology ; Security measures ; Computer security ; Management ; Computer networks ; Security measures ; Data protection ; Electronic books ; local
    Abstract: The concept of Crime Prevention Through Environmental Design (CPTED) has undergone dramatic changes over the last several decades since C. Ray Jeffery coined the term in the early 1970s, and Tim Crowe wrote the first CPTED applications book. The second edition of 21st Century Security and CPTED includes the latest theory, knowledge, and practice of CPTED as it relates to the current security threats facing the modern world: theft, violent crime, terrorism, gang activity, and school and workplace violence. This significantly expanded edition includes the latest coverage of proper lighting, building design-both the interior and exterior-physical security barriers, the usage of fencing, bollards, natural surveillance, landscaping, and landscape design. Such design concepts and security elements can be applied to address a wide variety of threats including crime prevention, blast mitigation, and CBRNE threat protection. Authored by one of the U.S.'s renowned security experts-and a premiere architect and criminologist-the book is the most comprehensive examination of CPTED and CPTED principles available. This edition includes a complete update of all chapters in addition to five new chapters, over 700 figure illustrations and photos, numerous tables and checklists, and a 20-page color plate section. This latest edition: Features five new chapters including green and sustainable buildings, infrastructure protection, and premises liability Presents step-by-step guidelines and real-world applications of CPTED concepts, principles and processes-from risk assessment to construction and post-occupancy evaluation Outlines national building security codes and standards Examines architectural surety from the perspective of risk analysis and premises liability Demonstrates CPTED implementation in high-security environments, such as hospitals, parks, ATMs, schools, and public and private sector buildings A practical resource for architects, urban planners and designers, security managers, law enforcement, CPTED practitioners, building and property managers, homeland security professionals, and students, 21st Century Security and CPTED, Second Edition continues to serve as the most complete and up-to-date reference available on next-generation CPTED practices today.
    Note: Online resource; Title from title page (viewed June 25, 2013) , Mode of access: World Wide Web.
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  • 22
    ISBN: 9780071772112 , 0071772111
    Language: English
    Pages: 1 online resource (xxii, 297 p.) , ill.
    Parallel Title: Erscheint auch als
    Keywords: Leadership ; Case studies ; Executives ; Case studies ; Electronic books ; Leadership ; Teams in the workplace ; Organizational behavior ; Electronic books ; local
    Abstract: Master the skills that icons throughout history have used to achieve the highest levels of success "This is an intelligent, knowledgeable presentation of management. The pragmatic approach of learning from icons makes the book extremely worthwhile reading for up-and-coming and experienced managers alike." -Dr. Helmut O. Maucher, Honorary Chairman of the Board, Nestlé "Embracing a broad variety of successful personalities from all walks of life, this analysis of management skills makes for interesting reading and provides a great source of inspiration." -Dr. Josef Ackermann, Chairman of the Management Board and the Group Executive Committee, Deutsche Bank AG "Arnold cleverly explains the keys to successful management with references to real-life challenges successfully overcome by iconic leaders. This entertaining book is insightful, thought-provoking, and of immense practical value." -Fred B. Irwin, President, American Chamber of Commerce in Germany "Profound management know-how and coverage of a wide range of valuable issues provide great inspiration for anyone seeking to apply effective management principles in practice." -Professor Klaus Evard, founder and former President of the European Business School "Management know-how translates into knowledge of how to succeed in all levels of life, and everyone can learn to be successful. That is the simple premise behind this book." - Frankfurter Allgemeine Zeitung What do Barack Obama, Steve Jobs, Pablo Picasso, and Napoleon have in common? EXCELLENT MANAGEMENT SKILLS It doesn't matter what your field of expertise is, whom you know, or how educated you are. If you have powerful management skills, you will succeed; if you don't, you'll hit the ceiling sooner rather than later. In What Makes Great Leaders Great , bestselling author and leadership expert Frank Arnold gathers 56 icons from various fields-from business and sports to politics and pop culture-to reveal the specific management skills they used to reach the top. For every line of work or personal goal, effectively applying these management skills will lead to ultimate success. All the people in this remarkably diverse group figured out what they needed to know to manage their rise to the top-and executed it with superb skill. What Makes Great Leaders Great includes: Bill Gates on harnessing the power of a business mission Nicolaus Copernicus on questioning every assumption Phil Knight on fine-tuning the right strategy Michael Dell on maki...
    Note: Includes bibliographical references (p. 265-273) and index. - Description based on print version record
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  • 23
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : CRC Press | Boston, MA : Safari
    ISBN: 9781466500075
    Language: English
    Pages: 1 online resource (374 pages)
    Edition: 1st edition
    Keywords: Leadership ; Teams in the workplace ; Organizational behavior ; Electronic books ; local
    Abstract: Since the attacks of 9/11, the United States Intelligence Community (IC) has undergone an extensive overhaul. Perhaps the greatest of these changes has been the formation of the Office of the Director of National Intelligence. As a cabinet-level official, the Director oversees the various agencies of the IC and reports directly to the President. The IC today faces challenges as it never has before; everything from terrorism to pandemics to economic stability has now become an intelligence issue. As a result, the IC is shifting its focus to a world in which tech-savvy domestic and international terrorists, transnational criminal organizations, failing states, and economic instability are now a way of life. Introduction to Intelligence Studies provides a comprehensive overview of intelligence and security issues, defining critical terms, and reviewing the history of intelligence as practiced in the United States. Designed in a practical sequence, the book begins with the basics of intelligence, progresses through its history, describes best practices, and explores the way the IC looks and operates today. Each chapter begins with objectives and key terms and closes with questions to test reader assimilation. The authors examine the "pillars" of the American intelligence system—collection, analysis, counterintelligence, and covert operations—and demonstrate how these work together to provide "decision advantage." The book provides equal treatment to the functions of the intelligence world—balancing coverage on intelligence collection, counterintelligence, information management, critical thinking, and decision-making. It also covers such vital issues as laws and ethics, writing and briefing for the IC, and the emerging threats and challenges that intelligence professionals will face in the future.
    Note: Online resource; Title from title page (viewed November 26, 2012) , Mode of access: World Wide Web.
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  • 24
    ISBN: 9780071777094 , 0071777091
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Parallel Title: Erscheint auch als
    Keywords: Success in business ; Corporate culture ; Values ; Tourism ; Management ; Electronic books ; Leadership ; Teams in the workplace ; Organizational behavior ; Electronic books ; local
    Abstract: Focus on PEOPLE and PROFITS will follow "Alan and Harriet Lewis and Grand Circle Corporation demonstrate that emerging company owners are the true corporate heroes . . . the leading edge of a new approach to philanthropy and competitiveness." -Michael E. Porter, Harvard Business School The travel industry has been one of the hardest hit by the recent recession. Yet Boston-based Grand Circle Corporation has been increasing profitability-and growing at a rate of nearly 20 percent per year-for the last two decades. Now, co-owners Alan and Harriet Lewis share the fascinating inside story of Grand Circle: how they grew their business into an international powerhouse, how they integrated their values and philanthropy into a working business model, and how they realized their dream of creating a different kind of company that profits everyone involved. In Leading Through Turbulence , the Lewises show you how to: Adapt and thrive in times of change and crisis Create a corporate culture that promotes talent and growth Invest in leadership at all levels-and in people with potential Give back to the world through good works and philanthropy Whether you're an executive, a manager, a business owner, or an entrepreneur, you'll find real inspiration and insight in the Lewises' incredible story. You'll learn how one company navigated the highs and lows of a changing global market-and how you can, too. You'll discover practical ways to balance risk and reward, profits and losses, and personal values with professional ethics. You'll see how the travel industry bounced back after the 9/11 attacks and how one company rose to meet the challenge of new online competitors. Most important, you'll enjoy a deeper, more satisfying level of success by staying true to yourself, your coworkers, and your community at large. Life is a journey. Leading Through Turbulence shows you how to reach your destination. Safely. Smoothly. Successfully.
    Note: Includes index. - Description based on print version record
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  • 25
    ISBN: 9780071783859 , 0071783857
    Language: English
    Pages: 1 online resource (1 v.)
    Series Statement: Perfect phrases
    Parallel Title: Erscheint auch als
    Keywords: Business communication ; Communication in management ; Teams in the workplace ; Management ; Employees ; Coaching of ; Employee motivation ; Personnel management ; Electronic books ; Leadership ; Teams in the workplace ; Organizational behavior ; Electronic books ; local
    Abstract: THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME With more and more employees working offsite, effective communication among remote team members is absolutely critical. Perfect Phrases for Virtual Teamwork provides hundreds of ready-to-use phrases that will ensure your virtual teams collaborate as effectively as the most cohesive face-to-face team. Learn the most effective language for: Defining and aligning team culture Personalizing interactions Assessing progress and results Leading effective virtual meetings Addressing conflicts and mistakes
    Note: Description based on print version record
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  • 26
    ISBN: 9780071775113 , 0071775110
    Language: English
    Pages: 1 online resource (263 p.) , ill.
    Parallel Title: Erscheint auch als
    Keywords: Personnel management ; Employees ; Recruiting ; Employee selection ; Employee motivation ; Electronic books ; Organizational behavior ; Teams in the workplace ; Leadership ; Electronic books ; local
    Abstract: Attract top talent and energize your workforce with a MAGNETIC CULTURE "Sheridan outlines simple but powerful steps to take in creating and maintaining an organization that fosters an environment with similar attraction." -Marshall Goldsmith, Ph.D., international bestselling author of MOJO and What Got You Here Won't Get You There "A compelling case for and guide to the creation of a high engagement/high performance workforce." -Douglas R. Conant, retired president and CEO, Campbell Soup Company; New York Times bestselling author of TouchPoints "It's impossible for any company to have a monopoly on talent. But it is possible to have the best culture. Sheridan shares insights and best practices for creating an engaging culture where associates can grow and thrive." -Frits van Paassche n, president and CEO, Starwood Hotels & Resorts Worldwide, Inc. "A long time ago I discovered that when employees are passionate about their work, customers are passionate about the company. Kevin Sheridan knows that secret too. His insights on finding the right people and getting them engaged can change your culture forever." -Quint Studer, founder of Studer Group, 2010 Malcolm Baldrige National Quality Award recipient "This book is filled with practical ideas, illuminating case stories, and fresh perspectives to stir employee engagement in any organization." -Pamela Meyer, Ph.D., author of From Workplace to Playspace: Innovating, Learning and Changing through Dynamic Engagement About the Book: The perils of a disengaged workforce are well known-low productivity, high employee turnover, and failure to meet organization-wide goals. Less well known is what to do about it. How do you create a workforce that is always ready, able, and eager to take the organization to the next level? You have to create a MAGNETIC CULTURE. As CEO of leading employee survey and HR consulting firm HR Solutions, Inc., Kevin Sheridan knows how it's done-and in Building a Magnetic Culture , he shares all his secrets. Building a Magnetic Culture explains what engages and motivates employees and how to create an environment in which employees can thrive. Drawing on years of research and real-world examples from his consulting experience, Sheridan gives you the strategies and tactics you need to transform your company by creating and sustaining a Magnetic Culture. Providing benchmarking and best practices, as well as interviews with executives and HR professionals at companies that boast the ...
    Note: Includes bibliographical references and index. - Description based on print version record
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  • 27
    ISBN: 9780071771559 , 0071771557
    Language: English
    Pages: 1 online resource (xxii, 454 p.) , ill.
    Series Statement: All-in-one
    Parallel Title: Erscheint auch als
    Keywords: Computer networks ; Security measures ; Examinations ; Study guides ; Telecommunications engineers ; Certification ; Electronic books ; Information technology ; Security measures ; Computer security ; Management ; Computer networks ; Security measures ; Data protection ; Electronic books ; local
    Abstract: Get complete coverage of all the material on the Systems Security Certified Practitioner (SSCP) exam inside this comprehensive resource. Written by a leading IT security certification and training expert, this authoritative guide addresses all seven SSCP domains as developed by the International Information Systems Security Certification Consortium (ISC)2, including updated objectives effective February 1, 2012. You'll find lists of topics covered at the beginning of each chapter, exam tips, practice exam questions, and in-depth explanations. Designed to help you pass the exam with ease, SSCP Systems Security Certified Practitioner All-in-One Exam Guide also serves as an essential on-the-job reference. Covers all exam domains, including: Access controls Networking and communications Attacks Malicious code and activity Risk, response, and recovery Monitoring and analysis Controls and countermeasures Auditing Security operations Security administration and planning Legal issues Cryptography CD-ROM features: TWO PRACTICE EXAMS PDF COPY OF THE BOOK
    Note: Includes index. - Description based on print version record
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  • 28
    ISBN: 9780071788304 , 0071788301
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Parallel Title: Erscheint auch als
    Keywords: Employee motivation ; Employees ; Attitudes ; Job satisfaction ; Organizational behavior ; Corporate culture ; Electronic books ; Electronic books ; local
    Abstract: When it comes to employee engagement, Timothy R. Clark goes where no one has gone before. One of today's leading experts on the subject, Clark reveals that the business world has been focusing on only half the question-namely, the organization's role in driving employee engagement. Clark points to the other interested party-the employee. Through extensive research, the author has discovered that approximately 75 percent of employees are not fully engaged with their work-a frighteningly high number with frighteningly dire consequences for both companies and individual employees. The Employee Engagement Mindset is a step-by-step guide to reversing this pattern, one employee at a time. Clark breaks it all down into six key behaviors: Connecting: Form solid relationships with coworkers and align your behavior to the organization's culture and goals Shaping: Seize opportunities for tailoring experiences based on your personal preferences Learning: Take proactive measures to learn at or above the speed of change Stretching: Move out of your comfort zone and take calculated risks Achieving: Accomplish your goals Contributing: Make personal contributions that drive lasting positive change to others and to the company The Employee Engagement Mindset provides practical advice on how any employee can put him or herself on the fast track to true engagement using this six-part model. Simply put, every engaged employee is worth his or her weight in gold. Whether you're in charge of driving employee engagement or feel the need to take personal responsibility for excelling at work, The Employee Engagement Mindset tells you everything you need to know. "Clark and his team discovered some surprising truths about highly engaged people that cross cultural, demographic, and industry lines. The Employee Engagement Mindset unlocks the door to our own personal and professional connectedness." -Marshall Goldsmith, author of the New York Times bestsellers MOJO and What Got You Here Won't Get You There "[ The Employee Engagement Mindset ] lays out in clear, practical terms how highly engaged people think and what they do. I highly recommend it." -Vai Sikahema, NBC Philadelphia sports anchor and former NFL All-Pro, Philadelphia Eagles "[ The Employee Engagement Mindset ] captures the emerging search for meaning and purpose in organizations and offers fantastic concepts, tools, and examples of how to go beyond rhetoric to action and resolve." -Dave Ulrich, professor, Ross...
    Note: Includes bibliographical references and index. - Description based on print version record
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  • 29
    ISBN: 0071774467 , 9780071774468
    Language: English
    Pages: 1 online resource (xiv, 199 p.)
    Parallel Title: Erscheint auch als
    Keywords: Selling ; Sales management ; Electronic books ; Leadership ; Teams in the workplace ; Organizational behavior ; Electronic books ; local
    Abstract: Kick your bad habits-and CLOSE MORE SALES! "I love this book, especially the importance of empathy-care enough about what you are selling to personalize its value to your customer!" -Jim Farley, VP Global Marketing, Ford Motor Company "In over 20 years of sales leadership, I had yet to see someone describe self-improvement through the elimination of existing behaviors rather than the creation of new ones-what a simple, concise, and personally applicable developmental tool. This is a must-read for everyone in sales!" -Chris Richardson, VP Global Sales, Abbott Vascular "Don Brown and Bill Hawkins, collaborating with Marshall Goldsmith's incredible insight, have created strategy and ideas that will help you grow, sell more, and prosper!" -Jeffrey Gitomer, author of The Little Red Book of Selling " What Got You Here Won't Get You There in Sales! is a practical guide for anyone in sales-they hit the nail on the head! Read this book to learn how to build your relationships with customers while shedding the habits that are holding you back!" -Tom Reilly, author of Value-Added Selling "Deep and meaningful connections with people in business can change the trajectory of your career. This is a brilliant playbook for professionals who want to step up their game and truly own their success. I have seen the power of this approach in action-and IT WORKS!" -Rich Daly, Executive Vice President, Takeda Pharmaceuticals About the Book: One of the most influential business coaches of our time, Marshall Goldsmith helps businesspeople pinpoint career-harming behaviors, understand why they engage in them and, most importantly-stop. His book What Got You Here Won't Get You There wasn't just a runaway bestseller, it has helped untold numbers dramatically improve their careers and personal lives. Now, Goldsmith teams up with leading sales thought leaders Don Brown and Bill Hawkins to help you break the habits that specifically damage sales relationships. This dream team's combined clients have increased their sales from 5 to 30 percent-and their gross profit up to 50 percent! In short, their approach works. What Got You Here Won't Get You There in Sales! provides simple-to-use tools for maintaining and leveraging quality personal connections by doing something much easier than learning new behaviors: simply stopping old ones. When dealing with your customers, do you: Needlessly verbalize and execute every possible step in the sales process? Repeatedly initiate communic...
    Note: Includes index. - Description based on print version record
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  • 30
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Parallel Title: Erscheint auch als
    Keywords: Computer networks ; Security measures ; Standards ; SCAP (Computer network protocol) ; Electronic books ; Computer security ; Management ; Information technology ; Security measures ; Computer networks ; Security measures ; Data protection ; Electronic books ; local
    Abstract: Master the latest digital security automation technologies Achieve a unified view of security across your IT infrastructure using the cutting-edge techniques contained in this authoritative volume. Security Automation Essentials: Streamlined Enterprise Security Management & Monitoring with SCAP lays out comprehensive technical, administrative, and operational strategies for security management. Discover how to define baseline requirements, automatically confirm patches and updates, identify vulnerabilities, write customized auditing content, and evaluate compliance across your enterprise. Throughout, the authors provide detailed case studies and tips on selecting appropriate security components. Understand SCAP (Security Content Automation Protocol) technologies and standards Track compliance using benchmarks and scoring systems Build machine-readable configuration checks using XCCDF, OVAL, and OCIL Perform vulnerability assessments and find misconfiguration Maximize product interoperability through the use of standard enumeration Assess and monitor residual risk using CVSS values Use SCAP editors and XML to create and debug automated checks Accurately assess threats using software assurance automation
    Note: Includes index. - Description based on print version record
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  • 31
    Online Resource
    Online Resource
    New York : McGraw-Hill
    ISBN: 9780071792448 , 0071792449
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Parallel Title: Erscheint auch als
    Keywords: Reputation ; Influence (Psychology) ; Internet ; Social aspects ; Electronic books ; Leadership ; Teams in the workplace ; Organizational behavior ; Electronic books ; local
    Abstract: Digital Leaders are Made-Not Born "Fail forward, fail fast, fail better is a winning concept from Qualman's latest book, Digital Leader ." -- Tony Hsieh, New York Times bestselling author and CEO of Zappos.com, Inc. "People with a passion for something can be infectious. It's obvious that Erik Qualman's passion is social media." -- Dan Heath, New York Times bestselling author of Made to Stick and Switch "Qualman is to social media what Deming is to quality and Drucker to management." -- Scott Galloway, professor, Stern School of Business, NYU "Erik Qualman is a Digital Dale Carnegie." -- Todd Young, CEO, ProspX About the Book: "Digital footprints are what we post about ourselves. Digital shadows are what others upload about us. Collectively, they have changed the world forever. As leaders and future leaders we need to adapt to this new world." -- from Digital Leader Digital leaders are made, not born--you have it within you to become an effective digital leader. As a leader in the digital age, your reach is boundless. With advanced technologies, you can exert more direct and indirect influence than ever before--anywhere at any time. And everything you do, fail to do, and wish you didn't do is documented forever in the digital universe. Digital Leader explains how to take full advantage of everything the digital age has to offer, while avoiding common pitfalls that can damage your "digital legacy." Bestselling author Erik Qualman explains what modern leadership means and describes how to be an effective leader in the digital world. In order to succeed, you need to adjust your leadership skills to adapt to today's digitally open world--and you need to start today . Qualman breaks the process down into five powerful truths you can use to establish your leadership "stamp": S imple: success is the result of simplification and focus T rue: be true to your passion A ct: nothing happens without action--take the first step M ap: goals and visions are needed to get where you want to be P eople: success doesn't happen alone Basing his conclusions on a wide range of research and resources, Qualman provides an abundance of real-world examples and tips to help you create a path to success while leading others to achieve their best.
    Note: Includes bibliographical references and index. - Description based on print version record
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  • 32
    ISBN: 9780071781275 , 0071781277
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Parallel Title: Erscheint auch als
    Keywords: Corporate culture ; Organizational behavior ; Employee motivation ; Job satisfaction ; Leadership ; Electronic books ; Electronic books ; local
    Abstract: Praise for Leading the High-Energy Culture "If you're looking for a step-by-step guide on how to become a high-energy leader, you've found it here!" --Tom Croston, Vice President/General Manager of Corporate Shared Services, Gap, Inc. "Whether its business, sports, or even parenting, successful leaders share one thing in common--high energy! David is right; it can be developed. I find it unique for someone to identify the truly key elements of leadership. David has done this in a way that fosters success in these endeavors as well as those of family, church, and community." --Pat Williams, Senior Vice President, Orlando Magic, and author of Leadership Excellence "Jack Welch identified 'energy' as one of the critical characteristics he looked for in effective leaders but never talked about how they develop it. David Casullo's book provides the road map for how to harness your own energy while energizing those around you. Every leader can increase their effectiveness by implementing the ideas he presents." --Patrick M. Wright, William J. Conaty GE Professor of Strategic Human Resources in the ILR School (Industrial and Labor Relations), Cornell University Leaders and managers today are experiencing an "energy crisis" resulting from the failure to engage and inspire their people. Yet, a handful of leaders have found an endless supply of energy to fuel their organizations. They're the ones who attract the top talent, the most loyal customers, and the public's imagination. They're leaders like Zappos's Tony Hsieh and the late Steve Jobs, who've built cultures energized at every level to innovate, grow, and succeed. Leading the High-Energy Culture: What the Best CEOs Do to Create an Atmosphere Where Employees Flourish is the handbook to powering this kind of workplace with the energy that your workforce already possesses. A change this big starts at the top. David Casullo, a leadership authority and strategic consultant to businesses large and small, explains the steps for establishing an authentic leadership presence based on your powerful personal truths. Then he shares the secrets for how to communicate your vision in order to create a sense of purpose throughout your organization and beyond, thereby spreading excitement to consumers, investors, and the media. Using his own experience, research, and demonstrated results from the leadership development program that he developed while helping transform Raymour & Flanigan from a small regional compa...
    Note: Includes index. - Description based on print version record
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  • 33
    ISBN: 9780071775106 , 0071775102
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Edition: 2nd ed.
    Parallel Title: Erscheint auch als
    Keywords: Terrorism ; United States ; Prevention ; Terrorism ; United States ; Prevention ; Citizen participation ; Terrorism ; Government policy ; United States ; Civil defense ; United States ; Emergency management ; United States ; Electronic books ; Information technology ; Security measures ; Computer security ; Management ; Computer networks ; Security measures ; Data protection ; Electronic books ; local
    Abstract: The definitive guide to Homeland Security-updated with critical changes in the department's mission, tactics, and strategies Critical reading for government officials, diplomats, and other government officials, as well as executives and managers of businesses affected by Homeland Security activities Provides the most comprehensive coverage available on anti-terrorism intelligence, maritime security, and border security Updates include recent changes in the structure of the Homeland Security department, its new role in natural-disaster response, and new strategies and analytical tools
    Note: Includes bibliographical references and index. - Description based on print version record
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  • 34
    Online Resource
    Online Resource
    New York : McGraw-Hill
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Parallel Title: Erscheint auch als
    Keywords: Electronic counter-countermeasures ; Computer crimes ; Prevention ; Computer security ; Deception ; Electronic books ; Computer networks ; Security measures ; Computer security ; Management ; Information technology ; Security measures ; Data protection ; Electronic books ; local
    Abstract: In-depth counterintelligence tactics to fight cyber-espionage "A comprehensive and unparalleled overview of the topic by experts in the field."-- Slashdot Expose, pursue, and prosecute the perpetrators of advanced persistent threats (APTs) using the tested security techniques and real-world case studies featured in this one-of-a-kind guide. Reverse Deception: Organized Cyber Threat Counter-Exploitation shows how to assess your network's vulnerabilities, zero in on targets, and effectively block intruders. Discover how to set up digital traps, misdirect and divert attackers, configure honeypots, mitigate encrypted crimeware, and identify malicious software groups. The expert authors provide full coverage of legal and ethical issues, operational vetting, and security team management. Establish the goals and scope of your reverse deception campaign Identify, analyze, and block APTs Engage and catch nefarious individuals and their organizations Assemble cyber-profiles, incident analyses, and intelligence reports Uncover, eliminate, and autopsy crimeware, trojans, and botnets Work with intrusion detection, anti-virus, and digital forensics tools Employ stealth honeynet, honeypot, and sandbox technologies Communicate and collaborate with legal teams and law enforcement
    Note: Includes bibliographical references and index. - Description based on print version record
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  • 35
    ISBN: 9780071788779 , 0071788778
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Parallel Title: Erscheint auch als
    Keywords: Corporate culture ; Corporate culture ; Canada ; Organizational effectiveness ; Performance ; Electronic books ; Organizational behavior ; Teams in the workplace ; Leadership ; Electronic books ; local
    Abstract: The business world is only now beginning to open its eyes to the fact that a powerful corporate culture can generate hard-currency results. But Marty Parker has known this for years. Since 2003, his executive search and cultural assessment firm, Waterstone Human Capital, has focused its recruiting strategy on employee fit and on the best corporate cultures. Each year, the firm's "Canada's 10 Most Admired Corporate Cultures" program singles out companies whose cultures have led to measurable growth, increased profits, and a distinct competitive advantage. Now, Parker reveals the best practices of some of the world's top companies to help you generate extraordinary business results by spearheading cultural change in your own organization. Culture Connection helps you define your vision and gives you invaluable guidance on how to: Set the stage for improved communication, innovation, and performance Provide significant shareholder return Measure and align your organization's efforts Recruit and retain the best people in your industry Culture Connection is filled with advice from top business leaders, including Clive Beddoe, founding shareholder and chairman, WestJet; Isadore Sharp, founder and chairman, Four Seasons Hotels and Resorts; Darren Entwistle, president and CEO, TELUS Corporation; Marc Tellier, president and CEO, Yellow Pages Group; and Michael McCain, president and CEO, Maple Leaf Foods. These leaders know what they're talking about: each represents an organization that has been a previous winner of "Canada's 10 Most Admired Corporate Cultures", and whose performance has outperformed their peers. In fact, the 2010 winners of Canada's 10 outpaced the S&P/TSX 60 by an average of 600 percent. Learn their hard-earned lessons with Culture Connection -and establish the kind of culture that seizes and holds the competitive edge.
    Note: Includes bibliographical references and index. - Description based on print version record
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  • 36
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Parallel Title: Erscheint auch als
    Keywords: Organizational effectiveness ; Organizational behavior ; Electronic books ; Electronic books ; local
    Abstract: Winner of The Shingo Research and Professional Publication Award! After two decades in the trenches of helping companies design and build better, more efficient operations, Karen Martin has pinpointed why performance improvement programs usually fail: Chaos, the sneaky but powerful force that frustrates customers, keeps business leaders awake at night, and saps company morale. In The Outstanding Organization , Karen offers a toolbox for combating chaos by creating the organizational conditions that will allow your improvement efforts to return greater gains. Proven, practical, and surprisingly simple, Karen's system focuses on four key behaviors for organizational excellence--Clarity, Focus, Discipline, Engagement--that, once instilled into a company's DNA, open the door to sustainable growth and profit. This well-organized, inviting-to-read guide reveals everything you need to know about: How the lack of clarity and focus adds millions of dollars of unnecessary labor expense and slows progress on all fronts How you can gain a competitive edge by adopting the type of disciplined behaviors typically found in the military, science, law enforcement, sports, and the arts Why you should stop worrying about employee satisfaction--and start concerning yourself with employee engagement Why adopting various improvement approaches without building a foundation for success won't solve your problems--and will likely create more chaos Although you don't like the chaos that you're currently coping with, you've probably come to accept it. You don't have to if you follow the path Karen lays out. This no-nonsense book helps you get to the crux of the problem, so you can inject the sensible, disciplined calm that enables the levels of performance and innovation mandated by today's business environment--and help your organization become truly outstanding. Praise for The Outstanding Organization "Too often, outstanding performance seems out of reach. Karen Martin explains, with elegant simplicity, why so many organizations 'can't get there from here.' Better yet, she provides clear, actionable advice on building a foundation that will allow anyone to achieve excellence." -Matthew E. May, author, The Laws of Subtraction "This fast-moving book gives managers a series of practical, proven strategies and tools to improve performance to get better results immediately." -Brian Tracy, author, Full Engagement! "It is within our grasp to create an outstanding organization...
    Note: Includes bibliographical references and index. - Description based on print version record
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  • 37
    ISBN: 9780071775120 , 0071775129
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Parallel Title: Erscheint auch als
    Keywords: Group games ; Management games ; Electronic books ; Teams in the workplace ; Leadership ; Organizational behavior ; Electronic books ; local
    Abstract: Get remote team members to interact as if they're in the same room! Whether you're videoconferencing with team members across the world or e-mailing a colleague sitting ten feet away, the truth is evident: technology has permanently altered the way we communicate. The virtual workplace can facilitate quicker decision making and reduced overhead. But the lack of face-to-face interaction can also impede trust, innovation, and creativity among team members. The Big Book of Virtual Team-Building Games is packed with games and activities for developing productive virtual teams across all digital platforms, including e-mail, mobile devices, web-based conferencing tools, and social media sites such as Facebook, Twitter, and Skype. The Big Book of Virtual Team-Building Games helps you: Build a greater sense of community and reduce conflict Increase levels of engagement Get the most out of more-introverted team members Boost team members' productivity Make sure that the only thing separating your people is distance. The Big Book of Virtual Team-Building Games is just the tool you need to develop trusting relationships, foster clear communication, and use technology to enhance the team's connections.
    Note: Description based on print version record
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  • 38
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781439846049
    Language: English
    Pages: 1 online resource (218 pages)
    Edition: 1st edition
    Keywords: Toyota Jidōsha Kōgyō Kabushiki Kaisha ; Lean manufacturing ; Production management ; Leadership ; Teams in the workplace ; Organizational behavior ; Electronic books ; local ; Toyota Jidōsha Kōgyō Kabushiki Kaisha ; Production allégée ; Production ; Gestion ; Lean manufacturing ; Production management
    Abstract: Written by a recognized leader in the manufacturing industry with nearly two decades of experience working for Toyota, this book supplies a firsthand account of the realities behind implementing the Toyota Production System (TPS). The Toyota Kaizen Continuum: A Practical Guide to Implementing Lean presents authoritative insight on how to use the TPS to drive operational value and improvement across all segments of an organization. Highlighting valuable lessons learned directly from the TPS masters at the Toyota factories in Japan, John Stewart provides a time-tested approach for implementing a process of continuous improvement. Delving into his wide-ranging experience—that includes time as a team member on the assembly line and managing the vehicle assembly division for Toyota’s largest European operation in the United Kingdom—he explains how to get the process started, how to get senior management excited about the possibilities, and details a process for implementing the TPS in your organization. Written by an industry veteran named one of the Top 10 Automotive Executives by Automotive News in 2007 Unveils the methods used within the walls of the world’s premier manufacturing organization Illustrates valuable lessons learned with real-world examples of TPS implementations Describes five simple steps for executing change in any organization The book includes case studies that illustrate real-life successes and failures behind the walls of the world’s largest automobile manufacturing organization. Detailing a five-step process for executing improvement initiatives, it supplies you with the tools and understanding of the core principles of the TPS needed to implement and sustain a culture of continuous improvement in your organization.
    Note: Online resource; Title from title page (viewed August 29, 2011) , Mode of access: World Wide Web.
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  • 39
    ISBN: 9780071750257 , 0071750258
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Edition: 2nd ed.
    Parallel Title: Erscheint auch als
    Keywords: Electronic books ; Teams in the workplace ; Leadership ; Organizational behavior ; Electronic books ; local
    Abstract: The collaborative team-building guidebook that takes Mining Group Gold one step further "Now more than ever before, organizations need to build and maintain a culture of trust and collaboration. This updated edition of Building Team Power brings Tom Kayser's important concepts to a new generation of leaders. Read this book and take its lessons to heart-you can't afford not to." -Ken Blanchard, coauthor of The One Minute Manager ® and Lead with LUV "A must-read for individuals wishing to build successful teams in today's complex, highly interconnected, and global environments. Having worked directly with Tom over the years, I can confirm that his principles work!" -Jim Stoffel, Executive Partner, Trillium-Group, LLC, and previously Senior Vice President, Eastman Kodak and Vice President and General Manager, Xerox "A well-organized toolkit of ready-to-use techniques to enable fast, cross-silo, teambased problem solving and value creation-critical new capabilities in our increasingly competitive industry!" -Dr. Jean A. Dames, Senior Manager, Strategic Sales & Leadership Effectiveness, American Express "Tom Kayser is an author worth reading. His book, Building Team Power , is about how to help teams collaborate and win in today's highly competitive marketplace. This is a significant addition to the existing business literature on work team collaboration. Read it and become a better leader." -John Vester III, Principal, Ernst & Young Transaction Advisory Service "Tom Kayser delves into the intrinsic values that unleash the full potential of teams. Building Team Power is a must for every leader!" -Rose Fass, Founder and CEO, fassforward consulting group " Building Team Power is to your team what the owner's manual is to your car: the onestop resource for how it works, how to maintain it, and what to do first if it breaks down." -Ed Muzio, CEO, Group Harmonics, Inc.; author of Make Work Great After 30 years at Xerox and in the course of his consulting work, Tom Kayser discovered a major shift in how people work. The old school of rigid "command-and-control" management no longer gets results. To stay productive and competitive in today's world, the key word is "collaboration." By studying and isolating what makes teams succeed in the workplace, Kayser has developed a system of proven team-building techniques that anyone can apply to his or her own group situations. His step-by-step program shows you how to: Solve problems faster, smarter, and better D...
    Note: Includes bibliographical references and index. - Description based on print version record
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  • 40
    ISBN: 9780071776134 , 0071776133
    Language: English
    Pages: 1 online resource (xi, 169 p.) , ill.
    Series Statement: A Briefcase book
    Parallel Title: Erscheint auch als
    Keywords: Crisis management ; Electronic books ; Leadership ; Teams in the workplace ; Organizational behavior ; Electronic books ; local
    Abstract: Lead your Organization through any business crisis-and emerge stronger than ever Manager's Guide to Crisis Management provides the basic skills and knowledge you need to deal with the crises that inevitably occur in any business or organization. Covering every aspect of the topic-from defining crisis management and policies to training for and responding to crises-it helps you fully grasp any situation that threatens business, careers, and even lives. Lead through any crisis smoothly and with minimal ramifications by mastering the most effective tactics, including: Planning for and training staff in crisis management Anticipating and preventing crises before they occur Managing the company's online reputation Addressing crises that affect multicultural stakeholders Creating effective crisis-related messaging Knowing when to bring in a specialist About the Briefcase Books series: Briefcase Books , written specifically for today's busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page: Key Terms: Clear definitions of key terms and concepts Smart Managing: Tactics and strategies for managing crises Tricks of the Trade: Tips for executing the tactics in the book Mistake Proofing: Practical advice for minimizing the possibility of error Caution: Warning signs for when things are about to go wrong For Example: Examples of successful crisis management Tools: Specific planning procedures, tactics, and hands-on techniques
    Note: Includes index. - Description based on print version record
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  • 41
    Online Resource
    Online Resource
    New York : McGraw-Hill
    ISBN: 9780071752367 , 0071752366
    Language: English
    Pages: 1 online resource (1 v.)
    Parallel Title: Erscheint auch als
    Keywords: Managing your boss ; Interpersonal relations ; Electronic books ; Leadership ; Teams in the workplace ; Organizational behavior ; Electronic books ; local
    Abstract: Learn Everything You Can From Every Type of Boss Managers come in all varieties, and unfortunately you don't get to choose your preference. Too often, we find ourselves working for people who are tough to work for, difficult to "decode," or brilliant but inaccessible. Managing Your Manager is the answer to dealing with a problematic supervisor. Placing manager "types" into real-world categories--from the Bully, Scientist, and Star to the Geek, Parent, and Con Artist--it provides everything you need to make your work life more satisfying and productive. Managing Your Manager gives you the tools to: Categorize your boss based on telling traits Create a solid working relationship Avoid common pitfalls associated with certain types Become a strong leader based on lessons learned from various bosses Managers of all types can provide invaluable learning experiences that can enhance your career. Managing Your Manager empowers you with the knowledge, skills, and savvy for dealing with any type of boss and excelling in your job.
    Note: Includes index. - Description based on print version record
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  • 42
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071458979
    Language: English
    Pages: 1 online resource (224 pages)
    Edition: 1st edition
    Keywords: Leadership ; Teams in the workplace ; Organizational behavior ; Electronic books ; local
    Abstract: Lead Generation for the Complex Sale arms you with a sophisticated multimodal approach to generating highly profitable leads. Brian Carroll, CEO of InTouch Incorporated and expert in lead generation solutions, reveals key strategies that you can implement immediately to win new customers, accelerate growth, and improve your sales performance. You'll start by defining your ideal leads and targeting your ideal customer. Then, you'll construct your lead generation plan, a crucial step to staying ahead of your competition long-term. To help you put your plan into action, Carroll guides you step by step to: Align sales and marketing efforts to optimize the number of leads Use multiple lead generation vehicles, including e-mail, referrals, public relations, speaking events, webinars, and more Create value for the prospective customer throughout the buying process Manage a large group of leads without feeling overwhelmed Identify and prioritize your best prospects Increase the percentage of leads who become profitable customers Avoid lulls in the sales cycle With Lead Generation for the Complex Sale you'll learn how to target prospects early in the buying process and make the most efficient use of sales productivity and marketing resources.
    Note: Online resource; Title from title page (viewed June 8, 2010) , Mode of access: World Wide Web.
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  • 43
    ISBN: 9780071736985 , 0071736980
    Language: English
    Pages: 1 online resource (1 volume) , illustrations
    Parallel Title: Erscheint auch als
    Keywords: Employee motivation ; Employees ; Attitudes ; Organizational commitment ; Electronic books ; Leadership ; Teams in the workplace ; Organizational behavior ; Electronic books ; local
    Abstract: Advance praise for Carrots and Sticks Don't Work : "Paul Marciano provides a wealth of prescriptive advice that absolutely makes sense. You can actually open the book to any chapter and gain ideas for immediate implementation." -- Beverly Kaye, coauthor of Love 'Em or Lose 'Em "This book should be in the hands of anyone who has to get work done through other people! It's an invaluable tool for any manager at any level." -- John L. Rice, Vice President Human Resources, Tyco International " Carrots and Sticks Don't Work provides a commonsense approach to employee engagement. Dr. Marciano provides great real-world insights, data, and practical examples to truly bring the RESPECT model to life." -- Renee Selman, President, Catalina Health Resources "The RESPECT model is one of the most dynamic, engaging, and thought-provoking employee engagement tools that I have seen. Dr. Marciano's work will help you provide meaningful long-term benefits for your employees, for your organization, and for yourself." -- Andy Brantley, President and CEO, College and University Professional Association for Human Resources "This book provides clear advice and instruction on how to engage your team members and inspire them to a higher level of productivity, work satisfaction, and enjoyment. I am already utilizing its techniques and finding immediate positive changes." -- Robert Roth, Director, Accounting and Reporting, Colgate Palmolive Company The title says it all: Carrots and Sticks Don't Work. Reward and recognition programs can be costly and inefficient, and they primarily reward employees who are already highly engaged and productive performers. Worse still, these programs actually decrease employee motivation because they can make individual recognition, rather than the overall success of the team, the goal. Yet many businesses turn to these measures first-unaware of a better alternative. So, when it comes to changing your organizational culture, carrots and sticks don't work! What does work is Dr. Paul Marciano's acclaimed RESPECT model, which gives you specific, low-cost, turnkey solutions and action plans-- based on seven key drivers of employee engagement that are proven and supported by decades of research and practice-that will empower you to assess, troubleshoot, and resolve engagement issues in the workplace: Recognition and acknowledgment of employees' contributions Empowerment via tools, resources, and information that set employees up to succeed Supp...
    Note: Includes bibliographical references and index. - Description based on print version record
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  • 44
    ISBN: 9780071743204 , 0071743200
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Parallel Title: Erscheint auch als
    Keywords: Leadership ; Organizational effectiveness ; Organizational behavior ; Electronic books ; Electronic books ; local
    Abstract: Advance Praise for Appreciative Leadership: "A must-read for leaders at all levels who believe that both common sense and business sense require engaging and encouraging rather than mandating or manipulating. It may become my most-recommended book." -- Frank Rogers-Witte, Ph.D., Director, Executive Staff Effectiveness, Hewlett-Packard IPG "Building on a simple but powerful idea, Appreciative Leadership offers an approach to organizational transformation applicable to institutions as varied as businesses, universities, church bodies, and health systems. Packed with dozens of stories and suggestions, it offers key insights translated into replicable strategies for action." -- Jane McAuliffe, Ph.D., President, Bryn Mawr College "The positive basis of power is illuminated brilliantly in this courageous leadership book. Appreciative Leadership touches the heart of leadership--the kind people most deeply desire--in a way that will change lives, businesses, and every relationship you wish to build." -- David L. Cooperrider, Ph.D., Professor of Social Entrepreneurship, Case Western Reserve University "Leadership driven by principles and integrity is more important today than ever. Appreciative Leadership shows how to blend principles of collaboration, quality, and service for both long-term achievement and practical daily impact. It provides a model of success for a new generation of leaders." -- R. Edward Howell, Vice President and Chief Executive Officer, University of Virginia Medical Center The Positive Approach to Leadership That Brings Out the Best in Everyone Appreciative Inquiry has become one of the most popular new management tools in business today. Its premise is simple yet profound: Instead of focusing on what's wrong in the workplace, learn about and build upon what works. Dr. Diana Whitney--a leader in the field of Appreciative Inquiry--and colleagues Amanda Trosten-Bloom and Kae Rader bring the next generation of these ideas forward, with practical and proven tools for leadership. A refreshingly different approach to managing organizations, Appreciative Leadership turns conventional management thinking on its head, demonstrating how to get results with "positive power." All you need are the five "I's" . . . INQUIRY: Leading with positively powerful questions. ILLUMINATION: Bringing out the best in people and situations. INCLUSION: Engaging with others to cocreate the future. INSPIRATION: Awakening the creative spirit. INTEGRITY: Making...
    Note: Includes bibliographical references and index. - Description based on print version record
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  • 45
    ISBN: 9780071713528 , 0071713522
    Language: English
    Pages: 1 online resource (xix, 173 p.) , ill.
    Parallel Title: Erscheint auch als
    Keywords: Success in business ; Partnership ; Management ; Fighter pilots ; United States ; Biography ; Electronic books ; Leadership ; Teams in the workplace ; Organizational behavior ; Electronic books ; local
    Abstract: The New York Times and Wall Street Journal bestselling book on building powerful, effective teams! "An amazing book that bucks the old paradigm that maverick leaders and self-made entrepreneurs set the bar. It will forever change the way you look at leadership." -Marshall Goldsmith, author of The Wall Street Journal #1 business bestseller What Got You Here Won't Get You There "In Never Fly Solo , Rob 'Waldo' Waldman shares potent, personal leadership lessons on what it takes to access the power of your wingmen. If you want a former fi ghter pilot with 65 combat missions as your wingman and if business success is your target, take flight with Waldo's book and earn your wings. You'll never fly solo again." -Jeffrey Gitomer, bestselling author of The Little Red Book of Selling "If you are serious about building trusting relationships and launching your business and life to new heights, then invest in yourself and buy this book." -Keith Ferrazzi, author of the New York Times #1 bestseller Who's Got Your Back "Authentic and inspirational, Never Fly Solo is a winning formula for successful leadership that everyone in business should read." -Howard Putnam, former CEO of Southwest Airlines and author of The Winds of Turbulence "Waldo does a superb job of applying to the business world the lessons he learned in his military career. His excellent use of vignettes shows how standards and values are applicable to leading an honorable life." -General Ron Fogleman, U.S. Air Force Retired, former Chief of Staff, USAF "Waldo the Wingman knows the value of relationships and how to build real partnerships that benefit everyone involved." -Mark Sanborn, speaker and bestselling author of The Fred Factor and You Don't Need a Title to Be a Leader Rob "Waldo" Waldman understands one thing better than most businesspeople: You can't reach your highest potential alone. You need wingmen-trusted partners-who can help you overcome obstacles, adapt to change, and prepare for success. A decorated former combat F-16 fighter pilot and now a successful entrepreneur, Waldman lives his life by this rule. Whether you're a senior executive, mid-level manager, or new hire fresh out of college, your success depends on the mutual support of trusted associates. In Never Fly Solo , Waldo helps you maximize your relationships to reach your greatest potential. You'll learn how to: Commit to the core wingman values of integrity, accountability, service, and excellence Transform your relat...
    Note: Includes index. - Description based on print version record
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  • 46
    ISBN: 9780071751131 , 0071751130
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Keywords: Management ; Electronic books ; Leadership ; Teams in the workplace ; Organizational behavior ; Electronic books ; local
    Abstract: Tackle every management challenge with skill and confidence! Managers are faced with a variety of challenges every day. There are decisions to make, conflicts to resolve, and strategies to implement, among many other responsibilities. As a new manager you need to build the skills necessary for tackling problems head-on. The Complete New Manager is a valuable toolkit that helps you meet day-to-day challenges quickly and effectively. Filled with tips, techniques, and proven advice from renowned experts, The Complete New Manager teaches you how to: Become a dynamic leader who instills confidence in both employees and upper management Hire the right people and cultivate an environment that makes them want to stay Develop and encourage free-flowing, two-way communication with your staff Use proven techniques to deal with difficult people and problem employees Successfully plan and implement business strategies large and small Produce sustained, positive results that impress your bosses The key to successful management is the ability to meet challenges as they arise. Here, in one volume, is everything you need to bolster your on-the-job skills and reach the highest levels of success.
    Note: Includes index. - Description based on online resource; title from title page (Safari, viewed Oct. 8, 2013)
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  • 47
    Online Resource
    Online Resource
    New York : McGraw-Hill | Boston, Mass. :Safari Books Online,
    ISBN: 9780071379441 , 0071379444
    Language: English
    Pages: xix, 229 p , ill.
    Edition: Rev. and updated ed.
    Keywords: Interpersonal relations ; Interpersonal communication ; Psychology, Industrial ; Leadership ; Teams in the workplace ; Organizational behavior ; Electronic books ; local
    Abstract: The international bestseller--­­more than 500,000 copies sold! With their 1994 international bestseller, Dealing with People You Can't Stand, Drs. Rick Brinkman and Rick Kirschner armed a civility-starved world with no-nonsense strategies for dealing with difficult people with tact and skill. Since then, cell phones, the Internet, voice mail, and other technological wonders designed to bring people closer together have only made it that much harder to avoid "people you can't stand;" even worse, they've also created exciting new ways for annoying people to realize their talent for being pains in the butt. Updated and revised for the digital age, this new edition of Brinkman and Kirschner's bestselling guide shows readers how to successfully combat the whiners, grenades, tanks, snipers, close-talkers, pedants, and other rude, crude, and inconsiderate people who can ruin your day at work, in stores, on the street, in restaurants, at the movies, in waiting rooms, by fax, phone, and E-mail, and in cyberspace.
    Note: Title from resource description page (viewed May 13, 2009)
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  • 48
    ISBN: 0070425329
    Language: English
    Pages: XVI, 590 S. , 1 Portr., Ill.
    Edition: 2. ed.
    Series Statement: McGraw-Hill-series in management.
    DDC: 302.3/5
    RVK:
    Keywords: Comportement organisationnel ; Organisation ; Management ; Organization ; Organizational behavior ; Organisationsverhalten ; Organisationsverhalten
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