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  • Hoboken : Taylor and Francis
  • Interpersonal communication
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  • 1
    Online Resource
    Online Resource
    Hoboken : Taylor and Francis
    ISBN: 9780415584814
    Language: English
    Pages: Online-Ressource (257 p)
    Series Statement: Routledge Introductions to Applied Linguistics
    Series Statement: Routledge Introductions to Applied Linguistics Ser.
    Parallel Title: Print version Exploring Professional Communication : Language in Action
    DDC: 302.2
    Keywords: Business communication ; Communication in organizations ; Interpersonal communication ; Oral communication ; Electronic books ; Electronic books
    Abstract: Routledge Introductions to Applied Linguistics is a series of introductory level textbooks covering the core topics in Applied Linguistics, primarily designed for those beginning postgraduate studies, or taking an introductory MA course as well as advanced undergraduates. Titles in the series are also ideal for language professionals returning to academic study. The books take an innovative 'practice-to-theory' approach, with a 'back-to-front' structure. This leads the reader from real-world problems and issues, through a discussion of intervention and how to engage with these concerns, before
    Description / Table of Contents: Front Cover; Exploring Professional Communication; Copyright Page; Contents; List of figures and tables; Series editor's introduction; Acknowledgements; 1 What is professional communication?; Section A: Examples of professional communication; Section B: Conceptualising professional communication; Section C: Approaching professional communication from the perspective of applied linguistics; Brief outline of the book; Summary; 2 Genres of professional communication; Section A: Exploring genres of professional communication; Section B: Engaging with genres of professional communication
    Description / Table of Contents: Section C: Analysing different genres of professional communicationSummary; 3 Workplace culture; Section A: Communicating differently in different workplaces; Section B: What is workplace culture?; Section C: Theorising workplace culture; Summary; 4 Culture and politeness at work; Section A: Is culture an issue at work?; Section B: Exploring culture; Section C: Theorising politeness and face in cultural contexts; Summary; 5 Identities at work; Section A: Exploring identities at work; Section B: Constructing identities at work; Section C: Theorising identity construction; Summary; 6 Gender
    Description / Table of Contents: Section A: Gender stereotypes and realitySection B: Engaging with gender; Section C: Researching gender issues at work; Summary; 7 Leadership; Section A: Exploring leadership discourse; Section B: Conceptualising leadership; Section C: Approaching leadership discourse; Summary; 8 Conclusion; Bringing it all together; Some avenues for future research; Task commentaries; Appendix A: Transcription conventions; Appendix B: Translated email from Chapter 7; Notes; Glossary; Further reading; References; Index;
    Note: Description based upon print version of record
    Library Location Call Number Volume/Issue/Year Availability
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  • 2
    Online Resource
    Online Resource
    Hoboken : Taylor and Francis
    ISBN: 9780805850635
    Language: English
    Pages: Online-Ressource (268 p)
    Edition: Online-Ausg.
    Series Statement: Routledge Communication Series
    Series Statement: Routledge Communication Ser.
    Parallel Title: Print version Strategic Conflict
    DDC: 303.69
    Keywords: Conflict management ; Interpersonal communication ; Interpersonal conflict ; Electronic books ; Electronic books
    Abstract: Strategic Conflict offers a research-based, accessible analysis of how people can manage conflict productively. Moving beyond the basics of conflict, it examines interpersonal situations in which conflict occurs and promotes strategic communicative responses based on the latest theoretical research. Daniel J. Canary and his colleagues add personal observations, media examples, and samples of actual interaction to provide concrete illustrations of the research findings. This comprehensive volume provides students with the tools to understand conflict in real-world contexts. ?
    Description / Table of Contents: Front Cover; Strategic Conflict; Copyright Page; Contents; Preface; 1. The Need for Strategic Conflict; 2. Seeking Strategic Control: Communication Strategies and Tactics; 3. Maintenance and Conflict: A Dual Process View; 4. Seeking Episode Control: Conflict Instigation Due to Alcohol,Moods, Emotions, Stress, and the Environment; 5. Interpersonal Transgressions; 6. Accounts; 7. Seeking Personal Control: Personality Differences in ManagingConflict; 8. Power and Power Strategies; 9. Seeking Attributional Control: Interpreting Conflict; 10. Intercultural Conflict
    Description / Table of Contents: 11. Seeking Goal Control: Goal Achievement and Defense12. Health and Conflict; 13. Ongoing Serial Conflict; 14. Abuse, Divorce, and Effects on Children; 15. Seeking Resolution Through Forgiveness; References; Index;
    Note: Description based upon print version of record
    URL: Volltext  (lizenzpflichtig)
    Library Location Call Number Volume/Issue/Year Availability
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