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  • Safari, an O’Reilly Media Company  (108)
  • Audiobooks ; local  (108)
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  • 1
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : O'Reilly Media, Inc. | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (56642 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: In the updated edition of this critically acclaimed and bestselling book, Microsoft project veteran Scott Berkun offers a collection of essays on field-tested philosophies and strategies for defining, leading, and managing projects. Each essay distills complex concepts and challenges into practical nuggets of useful advice, and the new edition now adds more value for leaders and managers of projects everywhere. Based on his nine years of experience as a program manager for Internet Explorer, and lead program manager for Windows and MSN, Berkun explains to technical and non-technical readers alike what it takes to get through a large software or web development project. Making Things Happen doesn't cite specific methods, but focuses on philosophy and strategy. Unlike other project management books, Berkun offers personal essays in a comfortable style and easy tone that emulate the relationship of a wise project manager who gives good, entertaining and passionate advice to those who ask. Topics in this new edition include: How to make things happen Making good decisions Specifications and requirements Ideas and what to do with them How not to annoy people Leadership and trust The truth about making dates What to do when things go wrong Complete with a new forward from the author and a discussion guide for forming reading groups/teams, Making Things Happen offers in-depth exercises to help you apply lessons from the audio book to your job. It is inspiring, funny, honest, and compelling, and definitely the one audio book that you and your team need to have within arm's reach throughout the life of your project. Coming from the rare perspective of someone who fought difficult battles on Microsoft's biggest projects and taught project design and management for MSTE, Microsoft's internal best practices group, this is valuable advice indeed. It will serve you well with your current work, and on future projects to come.
    Note: Online resource; Title from title page (viewed May 13, 2019)
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  • 2
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : O'Reilly Media, Inc. | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (1 video file, approximately 8 hr., 37 min.)
    Edition: 1st edition
    Keywords: Electronic videos ; local ; Audiobooks ; local
    Abstract: Imagine it's 1994 and the dawn of the internet. In many ways, it is. A growing army of pioneers is once again laying the rails for a new digital world. Like the first digital revolution, this one will also transform the way we live, work and play. It will disrupt entrenched industries. And shatter conventional business models. With so much at stake, how do you prepare? Unblocked takes you past the hype and insider speak to show you what blockchains are and how they’re poised to change our world. Blockchains are more than flexible multi-tools that hold promise to solve our most pressing digital problems including privacy risks, hacks, data misuse, fakes and fraud. Along with a family of related technologies, they are a social movement that offers an abundance of opportunity for those who know how to leverage them. Unblocked explains: Why ignoring this technology exposes you to competitive disruption What's coming in this next era—no technical background required How to prepare your organization to respond to the coming shift
    Note: Online resource; Title from title screen (viewed July 18, 2019)
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  • 3
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : O'Reilly Media, Inc. | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (1 video file, approximately 9 hr., 19 min.)
    Edition: 1st edition
    Keywords: Electronic videos ; local ; Audiobooks ; local
    Abstract: Technologists who want their ideas heard, understood, and funded are often told to speak the language of business—without really knowing what that is. This book’s toolkit provides architects, product managers, technology managers, and executives with a shared language—in the form of repeatable, practical patterns and templates—to produce great technology strategies. Author Eben Hewitt developed 39 patterns over the course of a decade in his work as CTO, CIO, and chief architect for several global tech companies. With these proven tools, you can define, create, elaborate, refine, and communicate your architecture goals, plans, and approach in a way that executives can readily understand, approve, and execute. This book covers: Architecture and strategy: Adopt a strategic architectural mindset to make a meaningful material impact Creating your strategy: Define the components of your technology strategy using proven patterns Communicating the strategy: Convey your technology strategy in a compelling way to a variety of audiences Bringing it all together: Employ patterns individually or in clusters for specific problems; use the complete framework for a comprehensive strategy
    Note: Online resource; Title from title screen (viewed October 31, 2019)
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  • 4
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : O'Reilly Media, Inc. | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (21944 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: A good product roadmap is one of the most important and influential documents an organization can develop, publish, and continuously update. In fact, this one document can steer an entire organization when it comes to delivering on company strategy. This practical guide teaches you how to create an effective product roadmap, and demonstrates how to use the roadmap to align stakeholders and prioritize ideas and requests. With it, you’ll learn to communicate how your products will make your customers and organization successful. Whether you're a product manager, product owner, business analyst, program manager, project manager, scrum master, lead developer, designer, development manager, entrepreneur, or business owner, this audio book will show you how to: Articulate an inspiring vision and goals for your product Prioritize ruthlessly and scientifically Protect against pursuing seemingly good ideas without evaluation and prioritization Ensure alignment with stakeholders Inspire loyalty and over­-delivery from your team Get your sales team working with you instead of against you Bring a user­ and buyer-­centric approach to planning and decision-making Anticipate opportunities and stay ahead of the game Publish a comprehensive roadmap without over­committing
    Note: Online resource; Title from title page (viewed March 28, 2019)
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  • 5
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : O'Reilly Media, Inc. | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (38644 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: How well does your organization respond to changing market conditions, customer needs, and emerging technologies when building software-based products? This practical guide presents Lean and Agile principles and patterns to help you move fast at scale—and demonstrates why and how to apply these methodologies throughout your organization, rather than with just one department or team. Through case studies, you’ll learn how successful enterprises have rethought everything from governance and financial management to systems architecture and organizational culture in the pursuit of radically improved performance. Adopting Lean will take time and commitment, but it’s vital for harnessing the cultural and technical forces that are accelerating the rate of innovation. Discover how Lean focuses on people and teamwork at every level, in contrast to traditional management practices Approach problem-solving experimentally, by exploring solutions, testing assumptions, and getting feedback from real users Lead and manage large-scale programs in a way that empowers employees, increases the speed and quality of delivery, and lowers costs Learn how to implement ideas from the DevOps and Lean Startup movements even in complex, regulated environments
    Note: Online resource; Title from title page (viewed March 8, 2019)
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  • 6
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : IT Governance Publishing | Boston, MA : Safari
    ISBN: 9781787781016
    Language: English
    Pages: 1 online resource (3467 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: This pocket guide provides an easy-to-read and straightforward introduction to the subjects of business continuity and ISO22301. If your organisation is implementing, or considering implementing, an ISO22301 business continuity management system (BCMS), then you need to read this pocket guide.
    Note: Online resource; Title from title page (viewed October 2, 2019)
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  • 7
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : IT Governance Publishing | Boston, MA : Safari
    ISBN: 9781787780873
    Language: English
    Pages: 1 online resource (10735 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: Aligned with the latest iteration of the Standard – ISO 27001:2013 – this new edition of the original no-nonsense guide to successful ISO 27001 certification is ideal for anyone tackling ISO 27001 for the first time, and covers each element of the ISO 27001 project in simple, non-technical language
    Note: Online resource; Title from title page (viewed October 2, 2019)
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  • 8
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : O'Reilly Media, Inc. | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (44308 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: Marc Andreesen once said that "markets that don't exist don't care how smart you are." Whether you're a startup founder trying to disrupt an industry, or an entrepreneur trying to provoke change from within, your biggest risk is building something nobody wants. Lean Analytics can help. By measuring and analyzing as you grow, you can validate whether a problem is real, find the right customers, and decide what to build, how to monetize it, and how to spread the word. Focusing on the One Metric That Matters to your business right now gives you the focus you need to move ahead—and the discipline to know when to change course. Written by Alistair Croll and Ben Yoskovitz, the book lays out practical, proven steps to take your startup from initial idea to product/market fit and beyond. Packed with over 30 case studies, and based on a year of interviews with over a hundred founders and investors, the book is an invaluable, practical guide for Lean Startup practitioners everywhere.
    Note: Online resource; Title from title page (viewed February 26, 2019)
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  • 9
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : IT Governance Publishing | Boston, MA : Safari
    ISBN: 9781787781665
    Language: English
    Pages: 1 online resource (4263 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: All the facts you need to pass your ITIL 4 Foundation exam This is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course and gives a clear and concise overview of the facts you need to pass the exam.
    Note: Online resource; Title from title page (viewed October 23, 2019)
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  • 10
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : O'Reilly Media, Inc. | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (20778 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: This audio book is for Product Managers of all levels (including the VP level) who understand that if companies want to remain innovative in today’s market, they have to adopt a culture of learning and customer-centric practices that are focused on outcomes over outputs. This audio book provides Product Managers with a practical process and a toolbox of product management principles that can be applied to any company, big or small, and will help them produce real positive results. They will learn how to overcome product development roadblocks, the secrets to communicating and collaborating within a company structure, and how to build products that benefit both the business and the customer.
    Note: Online resource; Title from title page (viewed April 15, 2019)
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  • 11
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9781260457506
    Language: English
    Pages: 1 online resource (44068 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: The Little Book of Common Sense Investing, The Bogleheads' Guide to Investing, INTELLIGENT ASSET ALLOCATOR, BIRTH OF PLENTY, book, guide, how to, investing, invest, investment, finance, financial, money, market, portfolio, profit, earnings, securities, stocks, capital, allocate, diversification, diversify, allocation, bull market, bear market, wall street, BBC, MSCI, S&P, Russell, FTSE, Dow Jones, Hang Seng, HIS, BSE, Nikkei, BMG, BRIC, NASDAQ, CBOT, futures, derivative, forward, futures, option, swap, valuation, constraint, asset, retirement, planning, commodities, bonds, mutual funds, exchange traded fund, ETF, value, equity, personal finance, American Stock Exchange, ASE, Bombay Stock Exchange, Euronext, Frankfurt, Hong Kong, London, New York, NYSE, Zurich, Singapore, Shanghai, Greenspan's Bubbles, The Templeton Way, How to Make Money in Stocks, The Successful Investor, Way of the Turtle, The Art of Investing and Portfolio Management, Standard & Poor's Guide to Money & Investing, Wall Street Stories, Understanding Wall Street, Standard & Poor's 500 Guide, Stocks for the Long Run, Mastering the Art of Asset Allocation, McGraw-Hill's Interest Amortization Tables, Option Volatility and Pricing, The Four Pillars of Investing, Trend Trading for a Living, Mastering the Trade, Security Analysis, Trade Your Way to Financial Freedom, The New Day Trader Advantage, The 10 Essentials of Forex Trading, Technical Analysis Demystified, Forex Shockwave Analysis, Trend Trading, The Secret Language of Financial Reports, Fibonacci Analysis, Derivative Financial Instruments, Compliance Management, ETF Strategies and Tactics, Stabilizing an Unstable Economy, John Maynard Keynes, When Markets Collide, Investing With Intelligent ETFs, Private Equity Edge, Investment Banking Explained, Basel II Implementation, Commodities Demystified, Credit Derivatives Handbook
    Note: Online resource; Title from title page (viewed December 31, 2018)
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  • 12
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : IT Governance Publishing | Boston, MA : Safari
    ISBN: 9781787780866
    Language: English
    Pages: 1 online resource (5943 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: Information security means much more than a technology solution, and requires buy-in from senior managers and the collaboration of all staff in the organisation. By looking at ISO27001 and ISO27002 together, this pocket guide gives a wider view of what it means to implement an ISO27001 ISMS.
    Note: Online resource; Title from title page (viewed October 2, 2018)
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  • 13
    ISBN: 9781260117257
    Language: English
    Pages: 1 online resource (37236 pages)
    Edition: 4th edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Investing, investments, business and money, accounting, finance, financial schemes, investment fraud, business ethnics, securities, investment strategies, business and economics, auditing, unethical businesses, protecting your investments, investment advice
    Note: Online resource; Title from title page (viewed March 28, 2018)
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  • 14
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : IT Governance Publishing | Boston, MA : Safari
    ISBN: 9781787780965
    Language: English
    Pages: 1 online resource (52439 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: The Security Consultant's Handbook sets out a holistic overview of the essential core knowledge, emerging opportunities and approaches to corporate thinking that are increasingly demanded by employers and buyers in the security market.
    Note: Online resource; Title from title page (viewed November 6, 2018)
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  • 15
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : O'Reilly Media, Inc. | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (32035 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: Managing people is difficult wherever you work. But in the tech industry, where management is also a technical discipline, the learning curve can be brutal—especially when there are few tools, texts, and frameworks to help you. In this practical guide, author Camille Fournier (tech lead turned CTO) takes you through each stage in the journey from engineer to technical manager.
    Note: Online resource; Title from title page (viewed March 1, 2018)
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  • 16
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : IT Governance Publishing | Boston, MA : Safari
    ISBN: 9781787780989
    Language: English
    Pages: 1 online resource (4175 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: This book provides clear guidance on the SIAM process, answering questions on what service integration is, when SIAM is applicable, and what approach should be taken when sourcing ITSM services in a multi-sourced environment.
    Note: Online resource; Title from title page (viewed October 18, 2018)
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  • 17
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : O'Reilly Media, Inc. | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (22694 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: Product management has become a critical connective role for modern organizations, from small technology startups to global corporate enterprises. And yet the day-to-day work of product management remains largely misunderstood. In theory, product management is about building products that people love.
    Note: Online resource; Title from title page (viewed March 1, 2018)
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  • 18
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : O'Reilly Media, Inc. | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (32865 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: In today’s lightning-fast technology world, good product management is critical to maintaining a competitive advantage. Yet, managing human beings and navigating complex product roadmaps is no easy task, and it’s rare to find a product leader who can steward a digital product from concept to launch without a couple of major hiccups. Why do some product leaders succeed while others don’t?
    Note: Online resource; Title from title page (viewed February 28, 2018)
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  • 19
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : IT Governance Publishing | Boston, MA : Safari
    ISBN: 9781787780941
    Language: English
    Pages: 1 online resource (11345 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: Written for IT service managers, consultants and other practitioners in IT governance, risk and compliance, this practical book discusses all the key concepts of COBIT®5, and explains how to direct the governance of enterprise IT (GEIT) using the COBIT®5 framework.
    Note: Online resource; Title from title page (viewed December 6, 2018)
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  • 20
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9781260129212
    Language: English
    Pages: 1 online resource (17631 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: manage, lead, culture, engagement, innovation, personnel,strategy, business growth, inspire, motivate, performance, workplace, management, leadership, staff, motivational, job performance, career
    Note: Online resource; Title from title page (viewed October 11, 2018)
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  • 21
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : IT Governance Publishing | Boston, MA : Safari
    ISBN: 9781787780934
    Language: English
    Pages: 1 online resource (7940 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: The Psychology of Information Security – Resolving conflicts between security compliance and human behaviour considers information security from the seemingly opposing viewpoints of security professionals and end users to find the balance between security and productivity.
    Note: Online resource; Title from title page (viewed October 2, 2018)
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  • 22
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : IT Governance Publishing | Boston, MA : Safari
    ISBN: 9781787780842
    Language: English
    Pages: 1 online resource (8542 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: PRINCE2 Agile: An Implementation Pocket Guide is an official AXELOS-licensed guide that explains the PRINCE2 Agile framework in clear business language with practical guidance on how to implement this framework for any project in your organisation.
    Note: Online resource; Title from title page (viewed October 2, 2018)
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  • 23
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : IT Governance Publishing | Boston, MA : Safari
    ISBN: 9781787780903
    Language: English
    Pages: 1 online resource (4308 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: With a quality management system (QMS) based on ISO 9001 you can ensure the quality of the products and services your company provides, thereby enhancing customer satisfaction and increasing profitability. ISO 9001:2015 – A Pocket Guide provides a useful introduction to ISO 9001 and the principles of quality management.
    Note: Online resource; Title from title page (viewed October 2, 2018)
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  • 24
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : IT Governance Publishing | Boston, MA : Safari
    ISBN: 9781787781009
    Language: English
    Pages: 1 online resource (24203 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: There is a wealth of material that describes the nuts and bolts of IT Service Management (ITSM), but there is little practical advice on how to implement ITSM best practices to achieve business objectives and design and implement a real, working ITSM model. This book fills the gap.
    Note: Online resource; Title from title page (viewed October 23, 2018)
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  • 25
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9781260134827
    Language: English
    Pages: 1 online resource (34668 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: sales, strategy, tactics, skills, management, team, close, relationship, loyalty, customer, service, retail, engage
    Note: Online resource; Title from title page (viewed June 8, 2018)
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  • 26
    ISBN: 9781260117554
    Language: English
    Pages: 1 online resource (18691 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Based on groundbreaking research, this is an essential toolkit for leaders who want their brand to leave a lasting mark on the world.
    Note: Online resource; Title from title page (viewed March 30, 2018)
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  • 27
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : IT Governance Publishing | Boston, MA : Safari
    ISBN: 9781787780958
    Language: English
    Pages: 1 online resource (4427 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: Cyber Essentials certification will provide numerous benefits, including the opportunity to tender for business where certification to the scheme may be a prerequisite.This pocket guide explains how to achieve certification to Cyber Essentials in a fast, effective and cost-effective manner.
    Note: Online resource; Title from title page (viewed October 18, 2018)
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  • 28
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : IT Governance Publishing | Boston, MA : Safari
    ISBN: 9781787780897
    Language: English
    Pages: 1 online resource (3207 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: The ideal primer for anyone implementing an information security management system. Written by an acknowledged expert on the ISO27001 Standard, this pocket guide is the ideal resource for anyone wanting a clear, concise and easy-to-read introduction to information security.
    Note: Online resource; Title from title page (viewed October 2, 2018)
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  • 29
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9781259860652
    Language: English
    Pages: 1 online resource (24568 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: A practical guide based on a proprietary skill assessment tool—a Myers-Briggs for presenters—that provides tips and strategies that address the core element for becoming a successful presenter: YOU. The book offers practical and actionable persona-specific advice designed to help business professionals make the most impactful presentations possible. Once readers have mastered their own persona, they can explore others to experiment with and learn from, to become the strongest, most well-rounded communicators they can be—so they can razzle-dazzle any audience on any topic at any time.
    Note: Online resource; Title from title page (viewed February 17, 2017)
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  • 30
    ISBN: 9781260118193
    Language: English
    Pages: 1 online resource (35740 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Business, strategy, operations management, management, lean management, operational excellence,innovation, business strategy, lean, lean practitioners, lean strategy, Lean thinking, machine that changed the world, gold mine trilogy, LEI, AME, leadership, organization, management practices, lean leadership, Toyota way, Toyota kata, TPS
    Note: Online resource; Title from title page (viewed June 23, 2017)
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  • 31
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9781259861178
    Language: English
    Pages: 1 online resource (26077 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: B2B, sales team, sales department, closing the sale, complex, sales process, relationship, prospect, lead, presentation, pitch, decision maker, stakeholders, cultivate, team selling, team sale, group sale, cross-selling, enterprise sale, effective
    Note: Online resource; Title from title page (viewed June 5, 2017)
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  • 32
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9781260108873
    Language: English
    Pages: 1 online resource (27645 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: communication, leadership, relationship, manage, psychology, discussion, performance, review, social, meeting, presentation, speech, converse
    Note: Online resource; Title from title page (viewed July 21, 2017)
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  • 33
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9781259860379
    Language: English
    Pages: 1 online resource (27563 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Personality matters. The actions and interactions between individuals have a huge impact on outcomes in the workplace, as in life. This impact is played out in every profession, at times with extraordinary and at times disastrous results.
    Note: Online resource; Title from title page (viewed February 20, 2017)
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  • 34
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9781259863097
    Language: English
    Pages: 1 online resource (15367 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Dealing with Meetings You Can’t Stand is the necessary antidote to one of the biggest banes and drains on business today. It will help any business professional run efficient, productive meetings every time by solving problems related to the most important issues: preparation, people, process, and time.
    Note: Online resource; Title from title page (viewed May 22, 2017)
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9781260011883
    Language: English
    Pages: 1 online resource (29188 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Mapping Innovation is a strategic guide for focusing your organization’s innovation efforts where it counts. It helps you ask the right questions, map the innovation space, and define which approach is most likely to solve the specific problems and opportunities you face. In essence, this book enables you to choose the right tools for the job and build a solid strategy based on sound principles, rather than conjecture.
    Note: Online resource; Title from title page (viewed May 23, 2017)
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    [Erscheinungsort nicht ermittelbar] : O'Reilly Media, Inc. | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (1725 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: How can sound be used to both generate data and express data? In this episode of the Hardware podcast, Jon Bruner and David Cranor talk with Cameron Turner, co-founder and principal at The Data Guild. Turner is the author of the new O’Reilly report “Finding Profit in Your Organization’s Data: Examples and Best Practices.”
    Note: Online resource; Title from title page (viewed March 29, 2016)
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  • 37
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    [Erscheinungsort nicht ermittelbar] : O'Reilly Media, Inc. | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (945 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: In this week's episode of the Radar Podcast, O'Reilly's Mac Slocum chats with Christine Park, senior product designer at Basis, and John Alderman, director of Supereverywhere. They talk about multi-modal design, which is an approach to design that takes into consideration the physical senses and the role they play in the user experience, and they also chat about how multi-modal design applies to the Web.
    Note: Online resource; Title from title page (viewed April 7, 2016)
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    [Erscheinungsort nicht ermittelbar] : O'Reilly Media, Inc. | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (1881 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: In this episode, Jenn Webb chats with Timoni West, the principal designer at Unity Labs, where she specializes in virtual reality (VR) user experience. Discussion topics include VR, the UX hurdles designers are tackling, what will drive mainstream adoption, and what we can expect from VR in the future.
    Note: Online resource; Title from title page (viewed March 25, 2016)
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  • 39
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    [Erscheinungsort nicht ermittelbar] : O'Reilly Media, Inc. | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (2522 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: In this episode of the O’Reilly Data Show, Ben Lorica speaks with one of Strata + Hadoop World’s most popular teachers—Duncan Ross, data and analytics director at TES Global. In his long career in data, Ross has seen several stages of the evolution of tools, techniques, and training programs, and along the way he has interacted with business managers in many countries and regions. In keeping with his wide-ranging interests, Ben and Duncan discuss many topics, including business analytics, data science training programs, data philanthropy and data for good, and university rankings.
    Note: Online resource; Title from title page (viewed March 24, 2016)
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    [Erscheinungsort nicht ermittelbar] : O'Reilly Media, Inc. | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (2397 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: In this week’s Design Podcast episode, Mary Treseler sits down with Joel Marsh, designer and author of UX for Beginners. Discussion topics include: design as a scientific way of thinking, what happens when you try to cash a check in Sweden, combining behavioral economics and design, and why learning design is like learning to play the piano.
    Note: Online resource; Title from title page (viewed March 17, 2016)
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  • 41
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9781259644832
    Language: English
    Pages: 1 online resource (25611 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: The Communication Clinic addresses numerous different elements of communication, including blog posts, making successful presentations, writing effective emails, and presenting yourself professionally in the workplace, interacting via Skype, and more. Laid out into 99 quick and easy-to-digest chapters, Pachter helps readers identify and diagnose any communication problem areas, and then provides prescriptive, implementable steps to not only overcome these difficulties, but to thrive in the face of them
    Note: Online resource; Title from title page (viewed December 8, 2016)
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  • 42
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9781259643187
    Language: English
    Pages: 1 online resource (22845 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Focusing on the dynamic changes in solo and boutique consulting, Weiss builds on his classic unified model, giving guidance and step-by-step advice on how to take advantage of new global opportunities, develop brands, create and license intellectual property, avoid the pitfalls of social media, incorporate counter-intuitive methods that lead to unsolicited referrals, and succeed in continuing turbulent times
    Note: Online resource; Title from title page (viewed April 27, 2016)
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  • 43
    ISBN: 9780071850223
    Language: English
    Pages: 1 online resource (29701 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: The Only Innovation Guide You Will Ever Need--from the Award-Winning Minds at Mayo Clinic A lot of businesspeople talk about innovation, but few companies have achieved the level of truly transformative innovation as brilliantly--or as famously--as the legendary Mayo Clinic. Introducing Think Big, Start Small, Move Fast, the first innovation guide based on the proven, decade-long program that’s made Mayo Clinic one of the most respected and successful organizations in the world. This essential must-have guide shows you how to: Inspire and ignite trailblazing innovation in your workplace Design a new business model that’s creative, collaborative, and sustainable Apply the traditional scientific method to the latest innovations in "design thinking" Build a customized toolkit of the best practices, project portfolios, and strategies Increase your innovation capacity--and watch how quickly you succeed These field-tested techniques grew out of the health care industry but are designed to work with any complex organization. Written by three Mayo Clinic Center for Innovation insiders--Dr. Nicholas LaRusso, Barbara Spurrier, and Dr. Gianrico Farrugia--the book offers a wealth of transformative ideas and strategies. The concise, easy-to-implement methods can help jump-start your employees' creative potential, involve them in the collaborative process, and pave the way to the future of sustainable innovation. You get step-by-step advice on building leadership teams, accelerator platforms for speeding up results, and fascinating case studies of innovation in action from the files of the Mayo Clinic Center for Innovation. In today's fast-moving world, it's innovation that drives success. This book gives you the keys. ADVANCE PRAISE FOR THINK BIG, START SMALL, MOVE FAST: "Truly great organizations do not just achieve great results; they are also relentless in the pursuit of continual improvement. This book offers both methods and motivation to leaders in any industry who understand that the pursuit of excellence is never-ending." -- Donald Berwick, M.D., MPP, President Emeritus and Senior Fellow, Institute for Healthcare Improvement "Do you want your organization to deliver a shockingly better customer experience? Here is Mayo's method that transformed the patient experience by making innovation systemic, the human side of innovation." -- Scott Cook, Cofounder and Chairman of the Executive Committee, Intuit "A powerful set of actionable, yet importantl...
    Note: Online resource; Title from title page (viewed September 17, 2014)
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  • 44
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071849890
    Language: English
    Pages: 1 online resource (28237 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Most technology startups never make it to the funding stage, and only a small percentage of those that are venture-backed generate a positive return for their investors. An even smaller number of startup founders enjoy a truly prosperous exit. Bernd Schoner cofounded his tech startup during the dot-com bust, navigated it through market crises and internal turmoil, brought it through the global financial meltdown intact, and eventually sold it to a multibillion-dollar, multinational public technology company. In The Tech Entrepreneur's Survival Guide, Bernd shares what he learned and what he wished he knew at the time. He explains the major phases in a technology company's life cycle, helping entrepreneurs avoid common pitfalls and survive crises when they strike. He guides readers from the initial bootstrapping process through venture-capital financing and provides valuable advice on how to sell a technology company profitably--even in a challenging economic environment. Every chapter presents solutions to realworld issues that could otherwise have fatal consequences for a tech venture. Aspiring tech entrepreneurs will learn to: Set up shop: build the team, assemble necessary startup assets (including technology and intellectual property), get legal and financial affairs in order Secure capital: ask for money, nail the term sheet, ask for more money Get out: know when to sell, who to sell to, and how to make it a happy exit for all stakeholders, including the employees Written with deep insight, refreshing candor, and a dash of humor, this comprehensive guide to the often harsh realities of startup life is indispensable for entrepreneurs at any stage. PRAISE FOR THE TECH ENTREPRENEUR'S SURVIVAL GUIDE: "A genuine narrative from the field, with battle scars and self-reflection. Reading this book will help you avoid many pitfalls." -- Nicholas Negroponte, professor at the Massachusetts Institute of Technology Media Lab "There's a lot of great insights and practical advice for the entrepreneur in this book, stuff you normally won't read or hear unless you buy some hard-bitten company founder a few drinks. If you are launching a technology startup, reading this book is the thing you should do first." -- Mark Roberti, founder and editor in chief of RFID Journal "I wish I had read Bernd's book when we founded The Echo Nest. Bernd touches on all the major issues in the initial formation stages of a tech company and many of the problems that come up ...
    Note: Online resource; Title from title page (viewed May 28, 2014)
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  • 45
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071835398
    Language: English
    Pages: 1 online resource (20909 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: YOU can create the next breakthrough innovation A revolution is under way. But it's not about tearing down the old guard. It's about building, it's about creating, it's about breathing life into groundbreaking new ideas. It's called the Maker Movement, and it's changing the world. Mark Hatch has been at the forefront of the Maker Movement since it began. A cofounder of TechShop--the first, largest, and most popular makerspace--Hatch has seen it all. Average people pay a small fee for access to advanced tools--everything from laser cutters and milling machines to 3D printers and AutoCAD software. All they have to bring is their creativity and some positive energy. Prototypes of new products that would have cost $100,000 in the past have been made in his shop for $1,000. The Maker Movement is where all the next great inventions and innovations are happening--and you can play a part in it. The Maker Movement Manifesto takes you deep into the movement. Hatch describes the remarkable technologies and tools now accessible to you and shares stories of how ordinary people have devised extraordinary products, giving rise to successful new business ventures. He explains how economic upheavals are paving the way for individuals to create, innovate, make a fortune--and even drive positive societal change--with nothing more than their own creativity and some hard work. It's all occurring right now, all around the world--and possibly in your own neighborhood. The creative spirit lives inside every human being. We are all makers. Whether you're a banker, lawyer, teacher, tradesman, or politician, you can play an important role in the Maker society. So fire up your imagination, read The Maker Movement Manifesto --and start creating! Praise for The Maker Movement Manifesto "It’s the same revolutionary innovation model, but now applied to one of the biggest industries in the world—manufacturing." --Chris Anderson, CEO, 3D Robotics, and former Editor-in-Chief, Wired "He (Henry Ford) probably would have started in TechShop." --Bill Ford, Executive Chairman, Ford Motor Company, and great-grandson of Henry Ford "We are heading into a new age of manufacturing . . . Hatch has a front-row seat and has written the must-follow guide to democratize this new age. This is the book I wish every American would use. It contains the keys to the future of work and joy for everyone." --Robert Scoble, Startup Liaison Officer, Rackspace “TechShop is the garage that Thomas Edison w...
    Note: Online resource; Title from title page (viewed January 1, 2014)
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    [Erscheinungsort nicht ermittelbar] : Berrett-Koehler Publishers | Boston, MA : Safari
    ISBN: 9781626564183
    Language: English
    Pages: 1 online resource (19807 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local
    Abstract: Too many organizations are overlooking, or even suppressing, their single most powerful source of growth and innovation. And it’s right under their noses. The frontline employees who interact directly with your customers, make your products, and provide your services have unparalleled insights into where problems exist and what improvements and new offerings would have the most impact. In this follow-up to their bestseller Ideas Are Free, Alan G. Robinson and Dean M. Schroeder show how to align every part of an organization around generating and implementing employee ideas and offer dozens of examples of what a tremendous competitive advantage this can offer. Their advice will enable leaders to build organizations capable of implementing 20, 50, or even 100 ideas per employee per year. Citing organizations from around the world, they explain what’s needed to put together a management team that can lead the type of organization that embraces grassroots ideas and describe the strategies, policies, and practices that enable them. They detail exactly how high-performing idea processes work and how to design one for your organization. There’s constant pressure today to do more with less. But cutting wages and benefits and pushing people to work harder with fewer resources can go only so far. Ironically, the best solution resides with the very people who have been bearing the brunt of these measures. With Robinson and Schroeder’s advice, you can unleash a constant stream of great ideas that will strengthen every facet of your organization.
    Note: Online resource; Title from title page (viewed March 31, 2014)
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071835527
    Language: English
    Pages: 1 online resource (25470 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Stay relevant, stay connected, STAY AHEAD OF THE GAME. When it comes to getting ahead today, your talent and experience matter. The problem is, someone else going for the promotion or business opportunity has a résumé that’s as good as, if not better than, yours. If you want to get ahead, you have to be different. You have to stand out from the crowd. You have to get decision makers to talk about you. No one understands what it takes to succeed in today’s business landscape better than D. A. (Debra) Benton. A globally recognized consultant, Benton has spent more than 20 years helping business professionals like you perform better and achieve more. In The CEO Difference , Benton gives you the insight and tools to make subtle changes in your presentation, attitude, and leadership style that will dramatically increase your leadership effectiveness—and, consequently, help you enjoy work and life. Learn how to differentiate yourself with tangible steps to get where you want to go: Authentically and effectively differentiate yourself in appropriate ways Inspire teams and organizations to be more productive and prosperous Understand yourself, change your mindset, and present yourself in a way that people are receptive to Create, manage, and mentor successful individuals and teams Remain intellectually curious while making meaningful contributions to your organization Competition for the top spot has never been fiercer. “Today, you have to exceed in a group of ‘exceeders,’” Benton writes. But it’s not all about improving your job performance. You are already knowledgeable, competent, and hard-working. It’s about doing typical things in atypical ways. It’s about doing things that add organizational value—without being asked. It’s about having what your competitors don’t: The CEO Difference. Praise for The CEO Difference “In our competitive world, finding a way to differentiate oneself is a key to success. Benton profiles a range of tried-and-true differentiators that can make all the difference.” —Jim Goldman, President and CEO, Godiva Chocolatier “After reading this book, you’ll understand why D. A. Benton is ranked one of the world’s Top 10 CEO coaches. She provides a succinct, real-world summary of what it takes for senior executives to differentiate themselves in an ever more competitive world.” —Daryl Brewster , CEO, CECP (Committee for Encouraging Corporate Philanthropy); former CEO, Krispy Kreme; and former President, Nabisco “Benton does it aga...
    Note: Online resource; Title from title page (viewed January 29, 2014)
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    ISBN: 9780071841849
    Language: English
    Pages: 1 online resource (24544 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Why a return to sound money is our only hope for a true recovery and a healthy global economy Few topics are as misunderstood today as the subject of money. Since the U.S. abandoned a gold-linked dollar more than four decades ago, the world's governments have slid into a dangerous ignorance of the fundamental monetary principles that guided the world's most successful economies for centuries. Today's wrong-headed monetary policies are now setting the stage for a new global economic and social catastrophe that could rival the recent financial crisis and even the horrors of the 1930s. Coauthored by Steve Forbes, one of the world’s leading experts on finance, Money shows you why that doesn’t need to happen—and how to prevent it. After hearing this entertaining and hugely well-informed audiobook, you will know more about money than most people in the highest government positions today. Money explains why a return to sound money is absolutely essential if the U.S. and other nations are ever to overcome today's problems. Stable money, Steve Forbes and Elizabeth Ames argue, is the only way to a true recovery, and a stable and prosperous economy. Today's system of fluctuating "fiat" money, in which governments manipulate the value of the dollar and other currencies, has been responsible for the biggest economic failures of recent decades, including the 2008 financial crisis, from whose effects we continue to suffer. The Obama/Bernanke/Yellen Federal Reserve and its unstable dollar policies are accelerating our course toward disaster, the authors show, in numerous convincing examples. In Money, Forbes and Ames answer these crucial questions: • What is the difference between money and value? What is real wealth? • How does sound money contribute to a well-functioning society? • How have our money policy errors led to the current problems in global financial markets? • What can we do now to reestablish the strength of the dollar and other currencies? The authors argue that the most effective way to return to a sound money policy and a healthy economy is to put the dollar back on a gold standard, and they outline the several different forms a gold standard could take. They also share invaluable suggestions for how to preserve our wealth and where to invest our money. Money is essential listening for anyone interested in this crucially important subject.
    Note: Online resource; Title from title page (viewed September 16, 2014)
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    ISBN: 9780071849821
    Language: English
    Pages: 1 online resource (28523 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: MASTER THE 4 KEY TENETS OF LEADERSHIP--AND CREATE A "RIPPLE EFFECT" OF POSITIVE CHANGE. A CRASH COURSE IN LEADERSHIP THAT REALLY MAKES A DIFFERENCE Whether you're a manager, executive, or CEO, leadership matters. Whether you're running a large global firm or a small project team, it's the way you communicate and connect to other people that can make or break your success. The secret, according to Roxi Bahar Hewertson, is to make those connections count--to leverage your skills and play on your strengths--to lead like it matters…because it does. A virtual crash course in leadership, Lead Like It Matters…Because It Does combines three decades of experience and research with Hewertson's revolutionary work at Cornell to create the definitive workbook. Learn how to: Assess your leadership style and skill set--and make adjustments Create constructive dialogues including "managing up" and delegation Cut wasteful meetings out of your life and lead productive ones Address common interpersonal conflicts, quickly and gracefully Increase productivity, team effectiveness, and accountability Lead change initiatives that aren't dead on arrival, but ready for takeoff As an executive coach, Hewertson knows how to pinpoint the problems, pressures, and pain points that plague managers at every level--and shows you how to fix them. You'll discover the "ripple effect" that negative leadership choices can have throughout an organization--and how to make positive ripples with clear intent and powerful impact. You'll find a wealth of practical, user-ready tips for handling conflicts, reducing turnover, making confident decisions, and instituting changes in the workplace. This book is packed with handy charts, helpful questionnaires, step-by-step checklists, and other must-haves--it's your own personal toolbox of field-tested techniques, right at your fingertips. Take charge of your future. Build the best team you can. Make changes that count. Lead Like It Matters…Because It Does. PRAISE FOR LEAD LIKE IT MATTERS...BECAUSE IT DOES: “Just when you think there is little new to say about leadership, Roxi Hewertson has created this ground breaking work. I’ve never seen anything like it. The conceptual framework is powerful, practical and personal. It introduces an innovative, step-by-step, developmental approach providing the reader not just insightful understanding about how to lead, but a sequence of exercises applying each new concept. It reflects a lifetime of lea...
    Note: Online resource; Title from title page (viewed October 13, 2014)
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071849913
    Language: English
    Pages: 1 online resource (31524 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Learn how to manage, lead, and succeed . . . the Samsung way. Based on ten years of research and interviews with 80 top executives, the award-winning The Samsung Way is the first definitive guide to the groundbreaking management principles that transformed a lagging electronics company into one of the most successful brands in the world. Combining professional insights from Samsung insiders with practical applications for managers, executives, and CEOs, this powerhouse of a book shows you how to: Speed up decision making and execution, on a bigger scale. Create a convergence synergy among diversified businesses, while staying competitive in core businesses. Mix and match Western and Eastern management styles. Also known as “The Three Paradoxes of Samsung Management,” these seemingly contradictory goals are the keys behind Chairman Lee Kun-Hee’s now-famous New Management Initiative—the business plan that drove Samsung to become the number-one leader in mobile phones, televisions, semiconductors, and other electronics. A revolutionary—and time-tested—approach to innovation, Samsung’s management principles will help you find the perfect balance of styles by combining the best of all worlds. This ingenious step-by-step guide shows you how to implement Samsung’s proven techniques for grafting American business practices onto a Japanese system, thus keeping costs low and bringing about differentiation. You’ll learn how to achieve both economies of scale and speed in this era of a hypercompetitive world. Best of all, you’ll drive new ideas and innovations at every level of your company while building on your greatest strengths and successes. That’s The Samsung Way. Praise for The Samsung Way “To remain competitive in today’s global marketplace, GE must benchmark itself against the best run companies in the world. Samsung is one of these companies. This insightful book outlines Samsung’s formula for success and is an important read for any executive or leader who wishes to implement a similar plan in their own organization.” —Jeff Immelt, Chairman and CEO of GE “If I were to be asked about how Samsung Electronics became successful, I would confidently recommend The Samsung Way in lieu of a response. As CEO of Samsung Electronics, I am still amazed by the insightful analyses and explanations given here. This book led me to reconsider the direction of Samsung’s future strategy.” —Oh-Hyun Kwon, Vice-Chairman and CEO of Samsung Electronics “A firsthand ...
    Note: Online resource; Title from title page (viewed August 14, 2014)
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071850155
    Language: English
    Pages: 1 online resource (22816 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Inspired by the Ideas and Insight of Taxi Terry…The Best Guide to Customer Service You Will Ever Read No matter who you are, what you do, where you work, or how much money you make, you can learn a lot from a cab driver--especially when it is Taxi Terry, a successful self-starting entrepreneur who combines passion with effort and skill to create distinction in his job and in his life. Bestselling author and Hall of Fame speaker Scott McKain was so impressed by Terry's joyful approach to customer service, he incorporated the driver's inspiring personal philosophy and uplifting advice into his business speeches at corporate events--with stunning success. These are the 7 Tenets of Taxi Terry: Set high expectations--then, exceed them! Delivering what helps the customer . . . helps you. Customers are people--so, personalize the experience. Think logically--then act creatively and consistently. Make the customer the star of your show! Help your customers to come back for more. Creating joy for your customer will make your work--and life--more joyful! If you want to be more than just a job title, Taxi Terry will inspire you to be better at what you do and become the best in your field. You'll find step-by-step strategies for each of the seven tenets, with actionable solutions that can be applied to an endless range of workplace problems. Also, with a special focus on "internal customers"--the people you rely on every day within your own company--the book addresses one of the most destructive issues in business today: employee disengagement. Using the same techniques that win over customers, you can actively engage coworkers, clients, and colleagues more effectively. In other words, everybody wins. 7 Tenets of Taxi Terry is your road map to an extraordinary journey--full of wonderful encounters and mutually rewarding experiences--that will take you anywhere you want to go. PRAISE FOR 7 TENETS OF TAXI TERRY: "Scott McKain is a great storyteller and Taxi Terry delivers: it provides you what you need to know and do to provide your customers the kind of experience that will delight them and keep them coming back for more." -- Mark Sanborn, author of The Fred Factor and CEO of Sanborn and Associates "McKain clearly shows again why he is the master at teaching companies how they can out-market, out-sell, and out-service their competition." -- Dr. Tony Alessandra, author of The Platinum Rule and The NEW Art of Managing People "McKain shows you how to c...
    Note: Online resource; Title from title page (viewed July 14, 2014)
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071849852
    Language: English
    Pages: 1 online resource (21702 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: YOUR GAME PLAN FOR WINNING BUSINESS RELATIONSHIPS Just like a football game, client building requires a solid strategy executed by a series of well-designed plays. While the ultimate objective of a sports team is to put points on the board, the plays are designed to systematically get the team into scoring position. The score itself--a touchdown, a goal, a home run--is the closing play. But you can't get there without great opening plays. In the world of business development and sales, getting into scoring position means being in the room with decision makers and influencers--and that's what The Opening Playbook helps you to do. Business development guru Andrew Dietz takes you step-by-step through the process of getting yourself into the ideal position to sell your services, whether you're a one-person operation or work for a major firm. Taking on the role of your coach, Dietz shows you "game footage" of Sam Wentworth, a law firm associate on the cusp of becoming a partner. But first he has to prove himself on the field of play by demonstrating his business development abilities. Meanwhile, the play clock is getting close to zero . . . Throughout The Opening Playbook, Dietz stops the film at critical points, showing you where Sam succeeds and where he trips up. He provides the powerful opening-drive plays (best practices for establishing authentic business relationships), analyzes the defense (obstacles in the way of the success), and suggests audibles (on-the-spot tactical modifications to answer unplanned-for challenges). The team with the best plan usually wins the day. Put yourself several steps ahead of the competition and develop winning business relationships with The Opening Playbook. PRAISE FOR THE OPENING PLAYBOOK: "Dietz outlines both the behavioral pitfalls to avoid and the disciplines to embrace on one's path to truly connecting with clients. Truly honest instruction from the Lombardi of business development coaches." -- James H. Gilmore, coauthor, The Experience Economy and Authenticity "Andrew Dietz inspires you to create great conversations with your prospects so that you become a valuable, trusted advisor. If you want long-term relationships with your clients, this is the book for you." -- Shawn Kent Hayashi, author of Conversations that Get Results and Inspire Collaboration "If you want to have your clients for life, you must read The Opening Playbook! A great storyteller, Andrew Dietz provides invaluable insights on how to b...
    Note: Online resource; Title from title page (viewed May 19, 2014)
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  • 53
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9781260120868
    Language: English
    Pages: 1 online resource (48272 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: The stock-investing classic—updated to help investors win consistently in the chaotic, post-meltdown global economy Now in its fifth edition, Stocks for the Long Run includes Siegel’s highly anticipated analysis of the sub-prime crash, the financial crisis, and resulting world-wide recession. This new edition also includes a deeper focus on international investing and emerging markets.
    Note: Online resource; Title from title page (viewed January 7, 2014)
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  • 54
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071849425
    Language: English
    Pages: 1 online resource (22392 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: WHAT'S THE BEST WAY TO SUCCEED AT WORK? MAKE SURE YOUR BOSS SUCCEEDS FIRST. Today's typical workplace may be less formal and more inclusive than those of the past, but one thing hasn't changed: The boss is the boss. A veteran of the U.S. Army, William Smullen spent 50 years leading--and being led by--some of the toughest people in the business. Over his career, he served at every level from platoon to division--and at the highest levels in the Pentagon, as well. In business terms, that's the equivalent of running a very small business to sitting in a corporate C-Suite. Smullen's final public-service assignment was chief of staff to Secretary of State Colin L. Powell. As chief of staff, one of his main responsibilities was to ensure Secretary Powell kept his positive image and was successful in everything he did. Now, he shares the lessons he learned working in some of the world’s most demanding organizations. In Ways and Means for Managing Up, he tells you everything you need to know to effectively "manage your manager" in ways that help both you and your boss succeed and rise within your company. In 50 short yet informative chapters, Smullen shares his hard-won insight, such as: View your relationship with your boss as a partnership Think of your boss as a brand Never allow your boss to be surprised Help your boss manage risk or crisis Be a strategic asset your boss counts on Whether you're good friends with your manager or have trouble coexisting in the same office, your success depends on his or her success. This has always been true, and it will always be true. You serve yourself well when you serve your boss well. Take your career to new heights by learning and applying the Ways and Means for Managing Up. It can serve as a survival guide, a road map, or a blueprint for people at every level in an organization. PRAISE FOR WAYS AND MEANS FOR MANAGING UP: A terrific book by one of the masters of truth-telling in the American military--wise, forceful, and a must-read for anyone who has a boss. My hat is off to Bill Smullen, and yours will be too when you read what he has learned over the decades." -- BOB WOODWARD, Associate Editor, The Washington Post "Bill Smullen's unique experience as a member of the U.S. Army and as chief of staff for former Chairman of the Joint Chiefs of Staff and Secretary of State Colin Powell gives him some great lessons to pass on. I highly recommend Ways and Means for Managing Up. -- JIM BOEHEIM, Syracuse Universit...
    Note: Online resource; Title from title page (viewed April 16, 2014)
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  • 55
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071845540
    Language: English
    Pages: 1 online resource (24217 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: BUILD YOUR COMPANY INTO A GLOBAL GIANT--THE LENOVO WAY A powerful book that shows the step-by-step evolution of a new kind of global technology powerhouse, The Lenovo Way is indispensable reading for leaders and managers who deal with strategy, innovation, branding, and HR at any kind of company. It also tells the remarkable story of how two women from very different backgrounds rose to become leaders in Lenovo's journey to the top. The Lenovo Way shows business leaders how to gain market share and develop new business models. The strategies driving Lenovo’s ascent to the leading position in the PC industry have been in motion for years, and this book shows how Lenovo, with roots in both East and West, did it. Based on unprecedented access to former and present CEOs and other top managers, The Lenovo Way tells the fascinating story of the rise of this remarkable global brand. It also provides invaluable business lessons for how to use Lenovo’s success strategies to advance your own company's success. Building for a decade on its history-making acquisition of IBM's PC business in 2005, today Lenovo is #1 in global PC sales, and it is rapidly gaining in sales of tablets and smartphones. Lenovo is challenging the world's biggest and most powerful brands through innovations and new acquisitions to become an even bigger force in smartphones, servers, and cloud computing, and its CEO has been listed as one of the best in the world. Using the story of Lenovo as a case study illustrating best global practices, The Lenovo Way explains how to: Gain market share by protecting core strengths while seizing new opportunities Create a diverse and effective culture that transcends all borders Lead your company successfully through the chaos of change Make innovation part of your organizational DNA Providing key insights into the topics most critical to leaders of global businesses, the authors explore all the major turning points: from building an iconic brand to streamlining supply chains, while making the transition from a core business of PCs to a new business model. In order to excel in today's marketplace, managers need to create a blueprint for a whole new level of globalization. You must position your company to continue doing what it does best, yet be poised not just to navigate but also to capitalize on change and take advantage of turmoil. Look to the company that has been able to turn a diverse workforce into a global business phenomenon. This i...
    Note: Online resource; Title from title page (viewed August 18, 2014)
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  • 56
    ISBN: 9780071849906
    Language: English
    Pages: 1 online resource (26697 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: THE MUST-HAVE GUIDE TO MENTORING For managers. For entry level. For executives. For entrepreneurs. For everyone. With job mobility increasing, globalization expanding, and technology advancing, you need more than a steady job and a solid network to keep your career on track. You need mentors--to learn and to grow--whether you're just starting out, are firmly established, or at the top of your profession. Everyone has something to learn, and everyone has something to teach. Introducing Strategic Relationships at Work: The first comprehensive mentoring guide written specifically for 21st-century career building, this entrepreneurial approach to work relationships addresses the key issues of our time: Job Mobility: How to make personal connections you can transfer from job to job Globalization: What you can learn from new mentors in a larger global context Technology: How to engage with the latest advances in social media and technology Pace of Change: What you can do to keep up--with a little help from your friends Using simple tools and proven strategies, this essential guide shows you how to leverage the relationships you already have to map out a new developmental network that grows with your career. You'll learn the secrets of companies with excellent developmental cultures, including IBM, Procter & Gamble, Sodexo, and KPMG. You'll discover the most effective ways to develop new talent in your workplace through formal programs that leverage mentors, sponsors, coaches, reverse mentors, and mentoring circles. You'll learn how leaders create work cultures where both formal and informal mentoring thrive. And you'll find handy charts and checklists to assess your work, your relationships, and your career path. MENTORING FOR THE NEW MILLENNIUM Whether you plan to move in and out of the workforce, make lateral or nontraditional career moves, or simply want to learn or teach new skills, Strategic Relationships at Work will help you take control of your destiny--and build the career or company that you envision. This powerful guide helps you leverage your interpersonal skills using the most effective tools available. You'll find ready-to-use checklists and worksheets, self-assessments, refl ective exercises, graphs, charts, and other visual tools to map out your own personal network of developers inside and outside of work. This is how you build a career that grows along with you. This is Strategic Relationships at Work. "Receiving and providing m...
    Note: Online resource; Title from title page (viewed June 27, 2014)
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  • 57
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071833233
    Language: English
    Pages: 1 online resource (29712 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Create products and services your consumers can't pass up--without the high cost of development Success is all about connections. Debra Kaye explodes conventional thinking about innovation and provides an approach that anyone or any business can use to expose the crucial links among observations, experiences, facts, and feelings that on the surface do not seem related--but are--to uncover fresh, brilliant insights. In Red Thread Thinking , Kaye shows you how to weave originality from disparate information and turn it into a product or service that can shake up the marketplace--and your business. What sets Red Thread Thinking apart from other books is that it reveals exactly how to identify and understand hidden cultural codes and shifts in consumer perceptions that speak to emerging and existing markets and, as a result, catapult fresh products to iconic status. A mold-breaking system, Red Thread Thinking sharpens your innovation skills and can assist in problem solving, whether preparing a talk, pitching a project to your colleagues and boss, managing staff in a more productive way, or taking business to a new level. Learn the ways of Red Thread Thinking : Red Thread One: "Innovation--It's All in Your Head"--We can fire up our brains to become better at observing and interpreting what we see around us Red Thread Two: "Everything Old is New"--Take a fresh look at the past to gain remarkable advantage Red Thread Three: "People: The Strangest Animals in the Zoo"--Know what makes your market tick, and you'll know what makes them spend Red Thread Four: "What You See Is What You Get"--Learn how to create an entirely new and accessible "language" to make your product stand out and be universally understood Red Thread Five: "The Force of Passion"--Persevere, review, and refine your ideas without compromising your integrity or core beliefs. Red Thread Thinking teaches you to activate your own knowledge and resources to make better connections, have more and superior insights, and apply history as a valuable source for future-leaning innovation. Praise for Red Thread Thinking " Red Thread Thinking weaves a marvelous tapestry of insight and wisdom. A must read for entrepreneurs hoping to take their ideas from fuzzy to firm." -- Susan Cain, New York Times bestselling author of Quiet: The Power of Introverts in a World That Can't Stop Talking " Red Thread Thinking provides a deliberate system to create a 'revolution in your mind'--the first order of busin...
    Note: Online resource; Title from title page (viewed February 2, 2013)
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    ISBN: 9780071836838
    Language: English
    Pages: 1 online resource (17112 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: You're constantly challenged to grow your business, increase productivity, and improve quality--all while reducing or keeping budgets flat. So what's a managerto do. You've streamlined processes. You've restructured. You’ve sought customer and employee feedback. You've tried everything. Now, try something that works. Profit from the Positive is a practical, groundbreaking guide for business leaders, managers, executive coaches, and human resource professionals. Whether you lead three employees or 3,000, this book shows you how to increase productivity, collaboration, and profitability using the simple yet powerful tools from the new field of Positive Psychology. Featuring case studies of some of the most forward-thinking and successful companies today--Google, Zappos, and Amazon, to name a few-- Profit from the Positive provides over two dozen evidence-based tools you can apply immediately. Learn how to: Set habits, not just goals Recognize the Achoo! effect Stop asking the wrong questions Hire for what's not on the resume Turn strengths into a team sport Preview, don't just review, performance The best part--These strategies don't cost a dime to implement! Trained by Dr. Martin Seligman, known as the father of Positive Psychology, Margaret Greenberg and Senia Maymin translate the scientific research and make it accessible to the business world. PRAISE FOR PROFIT FROM THE POSITIVE : "Put it on your nightstand, bring it on the plane with you--however you do it--read this book. Profit from the Positive gives actionable steps for managers' biggest burning questions. As a twenty-first-century leader, you cannot do without it." -- Marshall Goldsmith, New York Times bestselling author of MOJO and What Got You Here Won't Get You There " Profit from the Positive gives the busy executive ways to improve performance immediately--in some cases by up to 50 percent--without restructuring the organization or bringing in any consultants. Finally, a leadership book that bridges the chasm between what science knows and what business needs!" -- Chip Conley, founder of Joie de Vivre Hotels and New York Times bestselling author of PEAK and Emotional Equations " Profit from the Positive is a thought-provoking and practical guide . . . an invaluable resource for anyone seeking to be an exceptional manager and contributor at work." -- Gretchen Rubin, New York Times bestselling author of The Happiness Project "Greenberg and Maymin--pioneers in the application of Posi...
    Note: Online resource; Title from title page (viewed July 9, 2013)
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  • 59
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071835381
    Language: English
    Pages: 1 online resource (26036 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Transform . . . or Be Left Behind Create unprecedented business value with social technologies Chief Strategy Officer at Jive Software, Christopher Morace was one of the first people to arrive at the intersection of social technology and business strategy. He has overseen more than 800 deployments of social technology in major corporations. A true pioneer of what is arguably the most important development in business today, Morace knows better than anyone how social technology is changing the way businesses operate and how successful companies are leveraging it to their advantage. Now, in this groundbreaking guide, Morace reveals all his secrets. He walks you through best practices for developing a winning business strategy that places heavy focus on collaboration, open communication, and wide networks of connections--absolute necessities for success in business today. Morace outlines the strategic steps every leader must take in order to compete in today's constantly shifting business landscape: Learn about the newest social and related technologies (such as mobile, the cloud, and big data) and the capabilities they offer. Enact the behavioral changes within your company that will enable these capabilities to be incorporated into day-to-day operations. Determine your starting point, choose a platform, launch a social business solution, and measure your progress. Transform is packed with firsthand accounts of companies that have taken these very steps to drive positive change, increase profits, and experience measurable growth. Morace gives you an inside look at how Chubb Insurance, McAfee, EMC, T-Mobile, Bupa, SolarWinds, UBS, Alcatel-Lucent, Genentech, and others have applied his methods. He also offers valuable commentary from industry professionals such as Marc Andreessen and academics from Stanford’s Graduate School of Business and Dartmouth's Tuck School of Business. Technology is advancing at an exponential pace, and it's changing the way the world does business. You can keep doing things the way you've done them. Or you can Transform . The right choice is obvious--and simpler to implement than you might think. PRAISE FOR TRANSFORM "The tools and frameworks that Chris Morace describes in Transform are vital for companies looking to win in today’s competitive market." -- Aaron Levie, Cofounder and CEO, Box "This is a must-read book for any customer seeking to improve how work gets done, the customer experience, and the innovation cycle."...
    Note: Online resource; Title from title page (viewed September 24, 2013)
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  • 60
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071837231
    Language: English
    Pages: 1 online resource (29430 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: CHANGE YOUR COMPANY. CHANGE THE LIVES OF OTHERS. CHANGE THE WORLD. An INFLUENCER leads change. An INFLUENCER replaces bad behaviors with powerful new skills. An INFLUENCER makes things happen. This is what it takes to be an INFLUENCER. Whether you're a CEO, a parent, or merely a person who wants to make a difference, you probably wish you had more influence with the people in your life. But most of us stop trying to make change happen because we believe it is too difficult, if not impossible. We learn to cope rather than learning to influence. From the bestselling authors who taught the world how to have Crucial Conversations comes the new edition of Influencer , a thought-provoking book that combines the remarkable insights of behavioral scientists and business leaders with the astonishing stories of high-powered influencers from all walks of life. You'll be taught each and every step of the influence process--including robust strategies for making change inevitable in your personal life, your business, and your world. You'll learn how to: Identify high-leverage behaviors that lead to rapid and profound change Apply strategies for changing both thoughts and actions Marshal six sources of influence to make change inevitable Influencer takes you on a fascinating journey from San Francisco to Thailand to South Africa, where you'll see how seemingly "insignificant" people are making incredibly significant improvements in solving problems others would think impossible. You'll learn how savvy folks make change not only achievable and sustainable, but inevitable. You'll discover breakthrough ways of changing the key behaviors that lead to greater safety, productivity, quality, and customer service. No matter who you are or what you do, you'll never learn a more valuable or important set of principles and skills. Once you tap into the power of influence, you can reach out and help others work smarter, grow faster, live, look, and feel better--and even save lives. The sky is the limit . . . for an Influencer . PRAISE FOR INFLUENCER : "AN INSTANT CLASSIC! Whether you're leading change or changing your life, this book delivers." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People "Ideas can change the world—but only when coupled with influence--the ability to change hearts, minds, and behavior. This book provides a practical approach to lead change and empower us all to make a difference." -- Muhammad Yunus, Nobel Peace Prize Winner "...
    Note: Online resource; Title from title page (viewed April 23, 2013)
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  • 61
    ISBN: 9780071833288
    Language: English
    Pages: 1 online resource (22382 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: What's your most valuable corporate asset? BUSINESS RELATIONSHIPS “ Five Keys to Powerful Business Relationships goes beyond the usual bonhomie, grip-and-grin, back slapping . . . dimension of business relationships. This book outlines a fresh, more systematic perspective to an area usually thought of as the ‘soft’ side of business.” —From the Foreword by Bradley J. Mitchell, former Chief Commercial Officer, AccuWeather Whatever business you’re in, success often depends on relationships—whether the relationship is between two team members, among several divisions of a corporation, or when it spans a large network of suppliers and customers. For almost three decades Sallie Sherman, Joseph Sperry and, more recently, Steve Vucelich have been helping companies increase revenues, reduce costs, and lower risk by helping firms optimize their B2B relationships. Five Keys to Powerful Business Relationships is a game-changing guide that will help you leverage every critical relationship in your organization for greater success. The authors combine their knowledge and experience to show you how to get maximum value from virtually every relationship—both internal and external. You’ll learn how to spot those relationships that are not generating their full power—and turn them into drivers of profit and growth. You’ll discover new ways to eliminate barriers to performance and boost the energy of individuals, teams, groups, and your organization as a whole. And you’ll find out how to improve personal and managerial development by using Five Keys to Powerful Business Relationships : Key #1: Connect first, then focus on task Key #2: Learn by walking in another’s shoes Key #3: Whether people trust you is often up to you Key #4: Share information to increase your personal power Key #5: Manage yourself before you manage others The authors present proven best practices that individuals and firms can use to form more empowering relationships. They show you how to identify and remove barriers to relationships in your company, whether they are caused by culture, infrastructure, or self-awareness gaps. If you want to be more productive, effective, and influential, you have to begin thinking in terms of relationships. Globalization, quality movements, increasing numbers of M&A and strategic partnerships, and the rise of social media have made relationships the new business imperative. Your company’s most valuable asset may be dormant. Learn how to tap into it and extra...
    Note: Online resource; Title from title page (viewed October 29, 2013)
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071839235
    Language: English
    Pages: 1 online resource (23497 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Wall Street Journal Bestseller Make Your Mark in the World with the Five Success Principles of the World-Changing Social Media Site If Facebook were a country, it would be the third largest in the world. Facebook accounts for one of every seven minutes spent online. More than one billion pieces of content are shared on Facebook . There’s no doubt about it. Mark Zuckerberg’s creation has changed the world. Literally. Facebook has singlehandedly revolutionized the way more than one-seventh of the world’s population communicates, engages, and consumes information. If you run a business or plan to start one, you’re probably asking yourself the same question organizational leaders worldwide are asking: What did Mark Zuckerberg do right? At long last, the answer is here. Think Like Zuck examines the five principles behind Facebook’s meteoric rise, presented in actionable lessons anyone can apply—in any organization, in any industry. Written by social business trailblazer Ekaterina Walter, this groundbreaking book reveals the five “P”s of Facebook’s success: PASSION —Keep your energy and commitment fully charged at all times by pursuing something you believe in PURPOSE —Don’t just create a great product; drive a meaningful movement PEOPLE —Build powerful teams that can execute your vision PRODUCT —Create a product that is innovative, that breaks all the rules, that changes everything PARTNERSHIPS —Build powerful partnerships with people who fuel imagination and energize execution Packed with examples of Facebook’s success principles in action—as well as those of Zappos, TOMS, Threadless, Dyson, and other companies— Think Like Zuck gives you the inspiration, knowledge, and insight to make your own mark in the world, to build a business that makes a difference, and to lead your organization to long-term profitability and growth. “ Think Like Zuck is a fascinating look at how entrepreneurial vision drives success. If you want more out of work than just a job, if you have the burning desire to build something of lasting value, then this is your guide.” —DAVID MEERMAN SCOTT, bestselling author of The New Rules of Marketing and PR “Whether you’re a seasoned business executive or the next Mark Zuckerberg in your dorm room right now, this book is a must-read! Two likeable thumbs up!” —DAVE KERPEN, New York Times bestselling author of Likeable Social Media and Likeable Business “True success lies at the place where passion and purpose collide—this book will h...
    Note: Online resource; Title from title page (viewed September 30, 2013)
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    ISBN: 9780071839211
    Language: English
    Pages: 1 online resource (20780 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: A BOLD NEW VISION FOR THE FUTURE OF BUSINESS, FROM THE BESTSELLING AUTHOR OF THE DREAM SOCIETY THIS IS A BOOK ABOUT THE FUTURE. Your future. Our future. The future of companies, the marketplace, and society. According to futurists Rolf Jensen and Mika Aaltonen, we are currently "between dreams." We've managed to achieve many of our material goals, only to face ever-growing global competition in an ever-slowing economy. Here's the good news: With the rise of social media and online resources, consumers are growing more powerful. Individuals are exploring more options. And smart businesses are discovering more ways to appeal to this powerful new community. Welcome to The Renaissance Society . A world-class network of ordinary people who are changing the way companies and communities interact, they are the future--and they are us. This forward- thinking book guides you through tomorrow's hottest trends to help you: Make an emotional connection to your customers Create a value-driven company that engages your employees Adjust your business strategy for a flatter, global marketplace Reward individual expression and spark a tribal spirit Identify future trends to build long-term success Jensen and Aaltonen's razor-sharp predictions offer a much-needed headsup--and a major head-start--for your future success. You'll explore revolutionary ways in which the individual's role will shift from consumer to creator--much like it did during the European Renaissance. You'll find out why learning will become the world's largest industry and how services will become the twenty-first century's biggest growth market. You'll see a powerful shift in the concept of ownership, the role of employees within a company, and the role of companies in society. Most important, you'll be able to turn these fascinating predictions into real-world opportunities for decades to come. In The Renaissance Society , everybody matters. Each and every one of us has the power to reshape the future of our companies. To reignite the passion of our communities. And to restore our faith in ourselves, our dreams, and our limitless potential for growth. PRAISE FOR THE RENAISSANCE SOCIETY "Jensen and Aaltonen have created a captivating portrait of tomorrow, one that inspires us to think of alternatives. Decision makers in all fields will find that this book provides powerful reasons to question their grasp of the present." -- Riel Miller, Foresight Director, UNESCO "Mika and Rolf inspire our t...
    Note: Online resource; Title from title page (viewed April 9, 2013)
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  • 64
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071833295
    Language: English
    Pages: 1 online resource (24451 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: This is the future. Join the revolution. Transform your organization the Cleveland Clinic way. "One of the best healthcare systems in the world." President Barack Obama American healthcare is in crisis. It doesn't have to be. The Cleveland Clinic Way is a blueprint for fixing what's wrong with healthcare—and is a must-read for every leader seeking to transform his or her organization. There's a revolution going on right now. On the frontiers of medicine, some doctors have developed an approach for treating people that is more effective, more humane, and more affordable. It's an approach to healthcare that has captured the attention of the media and business elite--and the President of the United States. It's all happening at Cleveland Clinic, one of the most innovative, forward-looking medical institutions in the nation. In this groundbreaking book, the man who leads this global organization, Toby Cosgrove, MD, reveals how the Clinic works so well and argues persuasively for why it should be the model for the nation. He details how Cleveland Clinic focuses on the eight key trends that are shaping the future of medicine. Readers will learn: Why group practices provide not only better--but cheaper--care Why collaborative medicine is more effective How big data can be harnessed to improve the quality of care and lower costs How cooperative practices can be the wellspring of innovation Why empathy is crucial to better patient outcomes Why wellness of both mind and body depends on healthcare, not sickcare How care is best provided in different settings for greater comfort and value How tailor-made care treats a person instead of a disease At its core is Cleveland Clinic's emphasis on patient care and patient experience. A refreshingly positive and practical vision of healthcare, The Cleveland Clinic Way is essential reading for healthcare and business executives, medical professionals, industry analysts, and policymakers. It gives leaders lessons they can apply to their own organizations to achieve results and empowers average Americans to make more informed healthcare decisions. PRAISE FOR THE CLEVELAND CLINIC WAY "A brilliant doctor and leader lays out practical and thought-provoking prescriptions for America's healthcare future. A must-read." -- Jack Welch, former Chairman and CEO of General Electric Company " The Cleveland Clinic Way is what the healthcare system in this country needs: honesty about the challenges, optimism about our ability to...
    Note: Online resource; Title from title page (viewed December 17, 2013)
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071833226
    Language: English
    Pages: 1 online resource (34802 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: THE NEW YORK TIMES BESTSELLER! How one tenacious company found the drive to succeed--on a global scale In the early 1980s, Caterpillar, Inc. lost one million dollars per day for three consecutive years. Its continuing existence came into question. Today, "CAT" is the world's most profitable manufacturer of construction and mining equipment and large engines. The now legendary global company made numerous well-calculated, though risky decisions for three consecutive decades--in the process scaling to heights unimaginable to even the finest business enterprises. How did they do it? The Caterpillar Way . Senior management at CAT facilitated the authors' one-year odyssey through the hallways and intriguing history of the construction industry giant. This inspiring book takes you behind the scenes with the CEOs, executive vice presidents, managers, dealers, customers, union bosses, and Wall Street analysts who were players in Caterpillar's drive to global dominance. You'll discover: CAT's change-or-die approach to restructuring How a local firm from central Illinois became a local firm on a global basis The secret behind Caterpillar’s decades-long revenue explosion How to use branding and product financing effectively What true dedication and commitment to Six Sigma really entails Why Caterpillar became the mecca for HR officers negotiating with unions The authors' prediction of CAT's stock price through 2020 The Caterpillar Way provides essential management lessons in powerful behind-the-scenes stories. You'll learn how the Caterpillar leaders responded quickly to changing markets, allocated capital efficiently throughout the firm, and nourished a cultish team spirit that wins. Innovative leaders make game-changing decisions. If any company is built to last, it's Caterpillar, Inc. With its trademark yellow trucks, cranes, machinery and engines, this home-grown manufacturer has survived more than its share of ups and downs to become the #1 industry leader of construction equipment in the world. The Caterpillar Way reveals, for the first time, the remarkable inside story, written with full access to the way CAT runs its business, from bottom to top. They blaze their own trail. This is The Caterpillar Way . PRAISE FOR THE CATERPILLAR WAY : " The Caterpillar Way is a very sophisticated analysis of one of the great organizational stories of the past 30 years. Bouchard and Koch delve into the details of leadership, risk, and culture that allowed this co...
    Note: Online resource; Title from title page (viewed September 24, 2013)
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071839198
    Language: English
    Pages: 1 online resource (37744 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: "If you want to be successful, it is this simple. Know what you are doing, love what you are doing. And believe in what you are doing." -- Will Rogers When Chad Smith became Principal Chief, the Cherokee Nation was a chaotic and dysfunctional entity. By the end of his tenure, 12 years later, the Nation had grown its assets from $150 million to $1.2 billion, increased business profits 2,000 percent, created 6,000 jobs, and dramatically advanced its education, language, and cultural preservation programs. How could one team influence such vast positive change? The Cherokee Nation's dramatic transformation was the result of Smith's principle-based leadership approach and his unique "Point A to Point B model"--the simple but profound idea that the more you focus on the final goal, the more you will accomplish . . . and the more you will learn along the way. In other words, "look at the end rather than getting caught up in tanglefoot." In Leadership Lessons from the Cherokee Nation , Smith combines Cherokee wisdom handed down from generation to generation with a smart leadership approach that takes today's very real issues into consideration. He explains why this leadership approach works and how you can apply it to your own organization, whether business, government, or nonprofit. Learn all the lessons that drive powerful leadership, including how to: Be a lifelong learner Solve problems with creativity and innovation Recruit and develop strong leaders Delegate wisely Act with integrity and dignity Don't be distracted from your objective Lead by example More than a simple how-to leadership guide, Leadership Lessons from the Cherokee Nation offers a holistic approach to the subject--how to become a powerful leader inside and direct your energy outward to accomplish any goal you set your mind to. Praise for Leadership Lessons from the Cherokee Nation : "These are lessons that can be applied to every organization. Principal Chief Smith's book on leadership is sound and provides steps for every business and organization to improve." -- Frank Keating, President and CEO, American banker's Association, and former Governor of Oklahoma "An indelible chronicling of time-proven elements for tribal and organizational success; just as applicable today as they were a thousand years ago." -- Jay Hannah, Cherokee Citizen, Executive Vice President of Financial Service, BancFirst, and former Chairman of the 1999 Cherokee Constitution Convention "A remarkable accoun...
    Note: Online resource; Title from title page (viewed February 19, 2013)
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    ISBN: 9780071837224
    Language: English
    Pages: 1 online resource (22489 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: In this UPDATED SECOND EDITION (first edition titled " Crucial Confrontations "), you'll learn how to hold anyone accountable, master performance discussions, and get results. Behind the problems that routinely plague our organizations and families, you'll find individuals who are either unwilling or unable to deal with broken promises. Colleagues break a rule, coworkers miss a deadline, friends fail to live up to commitments (or just plain behave badly), and nobody says a word. Nobody holds anyone accountable. With repeated infractions, individuals become increasingly upset until they finally do speak their minds, but they do so poorly--often creating whole new sets of problems. Research proves that mishandled disappointments aren't just morale killers, they're institution killers--diminishing organizational performance by 20 to 50 percent and accounting for up to 90 percent of all divorces. Everyone knows how to run for cover, or, if sufficiently provoked, step up to problems in a way that causes a real ruckus. Crucial Accountability teaches you how to deal with violated expectations in a way that solves the problem at hand without harming the relationship--and, in fact, even strengthens it. Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently.
    Note: Online resource; Title from title page (viewed May 24, 2013)
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071838429
    Language: English
    Pages: 1 online resource (32235 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Communicate like a LEADER Research proves that the greatest impact speakers have in any conversation comes not only from the words they say but from the sound of their voices. In other words, it is not just the message but the messenger that matters. No one has a better grasp of this fact--and how to leverage it to your benefit--than Arthur Samuel Joseph, one of the world's leading communication strategists and the creator of the Vocal Awareness Method. Joseph's client list is a who's who of world-famous celebrities--including Sean Connery, Angelina Jolie, Pierce Brosnan, Earvin "Magic" Johnson, Emmitt Smith, and Arnold Schwarzenegger. He has trained broadcasters and executives at the NFL Network, NBA, MLB, ESPN, Fox, and NBC, as well as business leaders at Deloitte, Ernst & Young, Disney, Toyota, Ritz-Carlton, and the Federal Reserve Bank, among others. In Vocal Leadership , Joseph shares all his secrets to Communication Mastery with you. Vocal Leadership provides proven techniques and daily exercises to help you develop a commanding voice and presence, and improve vocal quality, mental acuity, body language, and self-esteem to dramatically increase your influence. Joseph takes you step-by-step through the process of becoming an effective and powerful speaker by providing insight into: Breathing techniques Vocal warm-ups Vocal projection Appropriate tempo Body language Verbal and nonverbal expression Effective storytelling You'll learn how to be in mastery in every conversation, public address, and personal encounter--and how to be tactical and strategic when necessary, earnest and caring when appropriate, and, above all, authentic in every communication. Whether you're delivering a sales presentation to a group of five or giving a shareholders speech to an audience of hundreds, the way you communicate is the difference between success and failure as a leader. "When we own our Voice, we own our power," Joseph writes. Vocal Leadership gives you the tools to discover your unique voice and use it strategically to empower yourself and others to success. PRAISE FOR VOCAL LEADERSHIP : "The Vocal Awareness Method is a powerful tool that will ensure your voice as a leader, innovator, or captain of industry is resounding." -- HERVE HUMLER, President and COO, Ritz-Carlton Hotel Company "There are numerous books on what to say and how to speak, but only gifted teacher Arthur Joseph can teach us how to connect with others through the extra dimension of o...
    Note: Online resource; Title from title page (viewed September 17, 2013)
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071845007
    Language: English
    Pages: 1 online resource (19571 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Proven Methods for Stock Market SUCCESS! "Amy's book is a treasure trove of success stories you should read carefully - each of these investors share what could help you find the top 2% of great stocks." —William J. O'Neil, Chairman & Founder of Investor's Business Daily and author of How to Make Money in Stocks "All you need are one or two great stock in a year and you can achieve some outstanding results." —David Ryan, three-time U.S. Investing Champion Millions of investors around the world have used William O'Neil's bestseller How to Make Money in Stocks as their guide to profiting in the stock market. Now, the most successful investors explain exactly how they have used O'Neil's CAN SLIM method to generate outsized returns. Packed with tips, strategies, lessons, and do's and don'ts, How to Make Money in Stocks Success Stories gives first-hand accounts explaining the ins and outs of applying CAN SLIM in real situations, in the real market. Learn how one woman, with no financial background at all, used the CAN SLIM method to get back on her feet after losing her husband and then shortly after, losing her job; she now invests full time and travels the world. She and many other regular people who have made huge gains with O’Neil’s investing method give their first-hand insights that can help anyone who reads this book. "Anyone can become a successful investor," writes Amy Smith. "The success stories in this book will inspire you and show you how to find the market's biggest winners." Whether you're just starting out or have been in the market for years, this hands-on companion to the classic stock investing guide gives you the keys to beating the market on a consistent basis.
    Note: Online resource; Title from title page (viewed January 8, 2013)
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071839242
    Language: English
    Pages: 1 online resource (21443 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: With a Foreword by Jim Cora, former Chairman of Disneyland International "A leadership blueprint, applicable in any organization." -- Captain D. Michael Abrashoff, U.S. Navy (Ret.), and author of It's Your Ship "When I first arrived at The Walt Disney Company, I was surprised to find I had to go back to school--at Disney University! There, I learned the fundamentals of guest service that consistently gave Disney a tremendous advantage in the marketplace. Now, anyone can know these secrets of success thanks to Doug Lipp's informative book. No matter what your business, the lessons taught at Disney University will prove invaluable." -- Michael Eisner, Former CEO and Chairman, The Walt Disney Company When it comes to world-class employees, few organizations rival Disney. Famous for their friendliness, knowledge, passion, and superior customer service, Disney's employees have been fueling the iconic brand's wild success for more than 50 years. How has Disney succeeded in maintaining such a powerful workforce for so many years? Why are so many corporations and executives drawn to study how Disney continues to exemplify service and leadership standards? The Disney University, founded by Van France, trains the supporting cast that helps create the world-famous Disney Magic. Now, for the first time, the secrets of this exemplary institution are revealed. In Disney U , Doug Lipp examines how Van perpetuated Walt Disney's timeless company values and leadership lessons, creating a training and development dynasty. It contains never-before-told stories from numerous Disney legends. These pioneers share behind-the-scenes success stories of how they helped bring Walt Disney's dream to life. Disney U reveals the heart of the Disney culture and describes the company's values and operational philosophies that support the iconic brand. Doug Lipp lays out 13 timeless lessons Disney has used to drive profits and growth worldwide for more than half a century. To this day, the Disney University continues to turn out some of the most engaged, loyal, and customer-centered employees the business world has ever seen. Using the lessons outlined in Disney U will set your organization on a path of sustained success. PRAISE FOR Disney U : "I highly recommend Disney U to anyone interested in building an enduring market presence and brand." -- Stephen Cannon, President and Chief Executive Officer, Mercedes-Benz USA "Lipp's narratives reveal how Van and other Disney visionari...
    Note: Online resource; Title from title page (viewed March 26, 2013)
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071836876
    Language: English
    Pages: 1 online resource (29967 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: A powerful new coaching method from Chicken Soup for the Soul co-creator Jack Canfield! “At the heart of a great coach is a firm belief that each player is a uniquely valuable individual with distinct giftedness and potential for greatness.” That’s the premise behind this brilliant empowering guide from Jack Canfield, coauthor of the 125 million-copy-selling Chicken Soup for the Soul series, and legendary global leadership development guru and CEO Dr. Peter Chee. Combining time-tested principles of exemplary coaches with the latest disruptive techniques used by the world’s top performing leaders, this step-by-step playbook shows you how to nurture—in yourself and others—the three essential requirements of coaching excellence: 1. HEART: The Coaching Principles (TCP) unveils the secret to life impacting values, beliefs, and philosophies that permeate all aspects of great coaching. 2. MIND: The Situational Coaching Model (SCM) unleashes the genius of a coach to apply the right combination of crucial paradigms in any given coaching challenge. 3. ENERGY: The Achievers Coaching Techniques (ACT) equips you with proven methods that enable you to deliver breakthrough results in coaching. Coaching for Breakthrough Success is packed with stirring personal stories, life changing case studies, crucial coaching conversations, exemplary coaching questions, and ready-touse tools that equip you to achieve professional mastery in coaching. This practical manual guides you through the top 30 principles every coach needs to succeed. You’ll learn the six paradigms of Situational Coaching, the ultimate power of Achievers Coaching Techniques, and the tried-and-true secret to making impossible dreams possible. All you need to lead your team to victory is heart, mind, energy—and Coaching for Breakthrough Success. Praise for Coaching for Breakthrough Success "Canfield and Chee have crafted the standard for anyone wanting to be an effective coach. Their actionable and timeless wisdom shows up through principles, questions, quotes, cases, and tools that will enable any aspiring coach to achieve their aspirations. Anyone being coached should make sure that their coach knows and follows these standards." -- Dave Ulrich, Professor, Ross School of Management, University of Michigan, Author of Leadership Sustainability "After years of working as an executive coach, I slowly came to the realization that knowing the answers to the tough questions wasn't as important as knowing ...
    Note: Online resource; Title from title page (viewed June 25, 2013)
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071839259
    Language: English
    Pages: 1 online resource (8431 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: The business leader’s toolbox for increasing morale, decreasing turnover, and contributing more than ever to your company’s bottom line “What if you could create a culture where everyone is committed to the greater good of the organization? Sound like a pipe dream? David Cottrell will show you the way . . . .” –Ken Blanchard, coauthor of The One Minute Manager and Lead with Luv How can I help? Isn't that the question every leader longs to hear? What if every person on your team consistently asked you, How can I help? What if your team was totally in sync with and committed to achieving your organizations objectives? What if everyone on your team was willing to leave his or her comfort zone and take a risk to help your team win? Impossible? Unrealistic? Pollyanna? No. The team with the best leader usually wins. Sounds simple ... but what does it take to be the best leader? Often what is missing is the understanding of how to lead others toward a common goal. In its simplest form, leadership comes down to answering six key questions that are important to your team. When your teams needs are being met, they will want to ask you The Magic Question : How can I help? If you depend on results from others, this book is for you. It offers a proven method for creating an atmosphere in which employees willingly give discretionary effort. The Magic Question is not about a new leadership strategy. Strategies come and go. What you will learn in is tried and true regardless of the strategic focus of the time, and the principles apply to businesses in every industry, as well as schools, hospitals, churches, even homes. When you hear The Magic Question, you will know you are on your way to better results and to achieving them faster than ever before. Every team asks the questions. Great leaders have the answers. David Cottrell is President and CEO of CornerStone Leadership Institute, one of the nation’s largest publishers of management and leadership resources.
    Note: Online resource; Title from title page (viewed December 19, 2012)
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071840934
    Language: English
    Pages: 1 online resource (22589 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: The Globe & Mail 's #1 Business Book of the Year! "ALL IN, ALL THE TIME" Low performance and high turnover is not the result of lazy, apathetic workers. It's not about decreasing budgets. And it's not about a terrible economy. It's about leadership that doesn't engage employees. In Nine Minutes on Monday , leadership guru James Robbins argues that employee engagement comes down to one thing: a constant dedication to meeting the universal needs that drive performance excellence. In today's chaotic, high-stakes business environment, it is easy to get distracted from leadership responsibilities by focusing on tasks at hand instead of on strategy. But when you neglect to keep your leadership priorities in front of you, everyone suffers--your staff, your organization and, in the end, you. Whether you lead a small team or an entire organization, you’ll discover the nine keys to raising productivity, boosting morale, and increasing employee engagement. Nine Minutes on Monday combines proven engagement drivers and principles of human motivation into a simple system of execution that will show immediate results. Inside you'll find: The "9 Minute" template for maintaining focus on your leadership priorities--no matter how busy you are Three key questions that will help you connect purpose to paycheck for your staff A four-step formula for addressing subpar performance and driving complacency from the workplace A simple coaching model for fast-track staff development Four reward/recognition tools that will leave your employees feeling valued and motivated The one simple activity that will forge deep bonds of trust between you and your employees Three key ingredients that will immediately increase the motivation level of any employee Being a great leader is never easy, but Robbins breaks it all down into essential components to reveal its fundamental simplicity. Nine Minutes on Monday is your road map to igniting purpose, passion, and engagement among your team members. Master and apply the tools and techniques inside, and your employees will be motivated, inspired, and equipped to bring their best to work each and every day. Quick and simple leadership lessons for boosting performance, morale, and engagement "James Robbins is a terrifi c observer, thinker, and storyteller. He also has marvelous insights about how leaders can help employees become more connected to their work setting. He weaves together personal stories with thoughtful leadership insights...
    Note: Online resource; Title from title page (viewed September 5, 2012)
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    ISBN: 9780071810661
    Language: English
    Pages: 1 online resource (28123 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Build better relationships and Sell More Effectively With a Powerful SALES STORY “Throughout our careers, we have been trained to ask diagnostic questions, deliver value props, and conduct ROI studies. It usually doesn’t work; best case, we can argue with the customer about numbers—purely a left brain exercise, which turns buyers off. This book explains a better way.” —John Burke, Group Vice President, Oracle Corporation “Forget music, a great story has charm to soothe the savage beast and win over the most challenging customer. And one of the best guides in crafting it, feeling it, and telling it is What Great Salespeople Do . A must-read for anyone seeking to influence another human being.” —Mark Goulston, M.D., author of the #1 international bestseller Just Listen: Discover the Secret to Getting Through to Absolutely Anyone “Good salespeople tell stories that inform prospects; great salespeople tell stories that persuade prospects. This book reveals what salespeople need to do to become persuasive story sellers.” —Gerhard Gschwandtner, publisher of Selling Power “This book breaks the paradigm. It really works miracles!” —David R. Hibbard, President, Dialexis Inc™ “ What Great Salespeople Do humanizes the sales process.” —Kevin Popovic, founder, Ideahaus® “Mike and Ben have translated what therapists have known for years into a business solution—utilizing and developing one’s Emotional Intelligence to engage and lessen the defenses of others. What Great Salespeople Do is a step-by-step manual on how to use compelling storytelling to masterfully engage others and make their organizations great.” —Christine Miles, M.S., Psychological Services, Executive Coach, Miles Consulting LLC About the Book: This groundbreaking book offers extraordinary insight into the greatest mystery in sales: how the very best salespeople consistently and successfully influence change in others, inspiring their customers to say yes . Top-performing salespeople have always had a knack for forging connections and building relationships with buyers. Until now, this has been considered an innate talent. What Great Salespeople Do challenges some of the most widely accepted paradigms in selling in order to prove that influencing change in buyers is a skill that anyone can learn. The creator of Solution Selling and CustomerCentric Selling, Michael Bosworth, along with veteran sales executive Ben Zoldan, synthesize discoveries in neuroscience, psychology, sociology, anthropol...
    Note: Online resource; Title from title page (viewed January 10, 2012)
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071810654
    Language: English
    Pages: 1 online resource (30301 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Praise for Leading the High-Energy Culture “If you're looking for a step-by-step guide on how to become a high-energy leader, you've found it here!” --Tom Croston, Vice President/General Manager of Corporate Shared Services, Gap, Inc. “Whether its business, sports, or even parenting, successful leaders share one thing in common--high energy! David is right; it can be developed. I find it unique for someone to identify the truly key elements of leadership. David has done this in a way that fosters success in these endeavors as well as those of family, church, and community.” --Pat Williams, Senior Vice President, Orlando Magic, and author of Leadership Excellence “Jack Welch identified 'energy' as one of the critical characteristics he looked for in effective leaders but never talked about how they develop it. David Casullo's book provides the road map for how to harness your own energy while energizing those around you. Every leader can increase their effectiveness by implementing the ideas he presents.” --Patrick M. Wright, William J. Conaty GE Professor of Strategic Human Resources in the ILR School (Industrial and Labor Relations), Cornell University Leaders and managers today are experiencing an “energy crisis” resulting from the failure to engage and inspire their people. Yet, a handful of leaders have found an endless supply of energy to fuel their organizations. They're the ones who attract the top talent, the most loyal customers, and the public's imagination. They're leaders like Zappos's Tony Hsieh and the late Steve Jobs, who've built cultures energized at every level to innovate, grow, and succeed. Leading the High-Energy Culture: What the Best CEOs Do to Create an Atmosphere Where Employees Flourish is the handbook to powering this kind of workplace with the energy that your workforce already possesses. A change this big starts at the top. David Casullo, a leadership authority and strategic consultant to businesses large and small, explains the steps for establishing an authentic leadership presence based on your powerful personal truths. Then he shares the secrets for how to communicate your vision in order to create a sense of purpose throughout your organization and beyond, thereby spreading excitement to consumers, investors, and the media. Using his own experience, research, and demonstrated results from the leadership development program that he developed while helping transform Raymour & Flanigan from a small regional compa...
    Note: Online resource; Title from title page (viewed February 6, 2012)
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071849432
    Language: English
    Pages: 1 online resource (17562 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: One of the New York Post's Top 10 Career Books of 2012 and a Booklist Top 10 Business Book DO YOU WORK WITH A MEAN GIRL? A woman’s field guide to the new frontier of professional development—working with other women Women-to-women relationships in the workplace are . . . complicated. When they’re good, they’re great. But when they’re bad, they can ruin your day, your week—even your year. Packed with proven advice from two of today’s leading experts in workplace relationships, this one-of-a-kind guide gives women the tools they need to navigate difficult situations unique to women-to-women relationships—whether with a boss, a colleague, a client, or an employee. Have you dealt with a woman in the workplace who: “Accidentally” excludes you from important meetings? Seems intent on taking you down professionally? Gossips about you with other coworkers? Makes you look bad by missing deadlines? Forms a “pack” of mean girls to make your life miserable? Mean Girls at Work isn’t just about surviving difficult situations. It’s about transforming a toxic relationship into one that benefits and supports both of you. This book is also for women who engage in mean behavior . . . but don’t know it. After all, who hasn’t gossiped about a female coworker? Who hasn’t rolled her eyes in the presence of a woman she doesn’t like? Who hasn’t scanned another woman head to toe—which is just a nonverbal way of saying, “You’ve just been judged”? The authors provide invaluable advice to the more subtle ways of being mean—even if they’re not intended. With a workforce composed of a higher percentage of women than ever, workplace dynamics have changed. Crowley and Elster cover every conceivable scenario, providing critical advice on how to rise above the fray and move forward professionally. Mean Girls at Work is your map to dodging the mines and moving forward in today’s transformed workplace. Praise for Mean Girls at Work “An invaluable suit of armor for surviving nine to five!” —Leil Lowndes, bestselling author of How to Talk to Anyone “If you think the emotional cruelty of comedies like Mean Girls and Heathers doesn’t exist in the real world workplace, think again. In Mean Girls at Work, Katherine Crowley and Kathi Elster valuably chronicle female vs. female predators and offer solid defensive strategies.” —Ann Kreamer, author of It’s Always Personal: Navigating Emotion in the New Workplace “Whether you are in your twenties and just starting your professional care...
    Note: Online resource; Title from title page (viewed October 30, 2012)
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071810623
    Language: English
    Pages: 1 online resource (31560 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Build Customer Relationships and Win Big Revenue! “Unbreakable relationships are crucial to success in business. Lou Imbriano captures what it takes to forge the kind of deep credibility that encourages consumers and clients to trust you with their hard-earned dollars. If you want to deepen your customers’ trust and grow your revenues, I suggest you read Winning the Customer and you will win.” —Bob Reynolds, President & CEO, Putnam Investments “Lou Imbriano rescues the word ‘winning’ from the clutches of Charlie Sheen . . . and, like a Patriots playbook, Lou takes you through his game plan for successfully building a victorious team that opponents will respect and fear . . . from who should be answering your phone to effectively saying ‘no,’ it’s all there . . . lazy, unmotivated people, this is not for you. . . .” —Steve Levy, ESPN SportsCenter anchor “Imbriano definitely made his mark in the NFL and now he’s an MVP again with his new book, Winning the Customer . Lou’s down-to-earth marketing philosophies, which he brought to the Patriots, epitomize how everyone, in any industry, should approach marketing. If you want to truly know how to build remarkable business relationships, read Winning the Customer .” —Michael O’Hara Lynch, Head of Global Sponsorship, Visa “At a time when consumers have the power to use media where and how they choose, to like, dislike, and share their opinion on products and corporations, brand engagement is the best answer to build emotional and enduring relationships between brands and all their relevant communities. This book should be given to anyone who wants to understand the new dynamics that can bond brands with their ever-demanding customers.” —Lucien Boyer, President & Global CEO, Havas Sports & Entertainment About the Book: During his nine years in senior marketing positions with the New England Patriots, Lou Imbriano laid the foundation and marketing vision for the football team that led to its astronomical growth and explosive revenue—perfectly positioning them to be ready for when the Patriots became repeat Super Bowl champions and the NFL brand to beat. Now CEO of TrinityOne, a strategic marketing firm, Lou has an undefeated record of showing all types of companies how to tackle customer relationships and convert them into tangible revenue. In Winning the Customer , Lou delivers his original strategies for both short- and long-term financial success: The Marketing Playbook: how to identify those who are ...
    Note: Online resource; Title from title page (viewed September 9, 2011)
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071810692
    Language: English
    Pages: 1 online resource (22511 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: When it comes to delivering a pitch, Oren Klaff has unparalleled credentials. Over the past 13 years, he has used his one-of-a-kind method to raise more than $400 million--and now, for the first time, he describes his formula to help you deliver a winning pitch in any business situation. Whether you're selling ideas to investors, pitching a client for new business, or even negotiating for a higher salary, Pitch Anything will transform the way you position your ideas. According to Klaff, creating and presenting a great pitch isn't an art--it's a simple science. Applying the latest findings in the field of neuroeconomics, while sharing eye-opening stories of his method in action, Klaff describes how the brain makes decisions and responds to pitches. With this information, you'll remain in complete control of every stage of the pitch process. Pitch Anything introduces the exclusive STRONG method of pitching, which can be put to use immediately: Setting the Frame Telling the Story Revealing the Intrigue Offering the Prize Nailing the Hookpoint Getting a Decision One truly great pitch can improve your career, make you a lot of money--and even change your life. Success is dependent on the method you use, not how hard you try. "Better method, more money," Klaff says. "Much better method, much more money." Klaff is the best in the business because his method is much better than anyone else's. And now it's yours. Apply the tactics and strategies outlined in Pitch Anything to engage and persuade your audience--and you'll have more funding and support than you ever thought possible. ADVANCE PRAISE FOR THE PITCH ANYTHING FORMULA: "Fast, fun and immensely practical." --JOE SULLIVAN, Founder, Flextronics "Move over Neil Strauss and game theory. Pitch Anything reveals the next big thing in social dynamics: game for business." --JOSH WHITFORD, Founder, Echelon Media "What do supermodels and venture capitalists have in common? They hear hundreds of pitches a year. Pitch Anything makes sure you get the nod (or wink) you deserve." --RALPH CRAM, Investor "Pitch Anything offers a new method that will differentiate you from the rest of the pack." --JASON JONES, Senior Vice President, Jones Lang LaSalle "If you want to pitch a product, raise money, or close a deal, read Pitch Anything and put its principles to work." --STEVEN WALDMAN, Principal and Founder, Spectrum Capital "Pitch Anything opened my eyes to what I had been missing in my presentations and business in...
    Note: Online resource; Title from title page (viewed February 16, 2011)
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071810685
    Language: English
    Pages: 1 online resource (36379 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Leverage your company’s most important asset! “Diermeier draws on extensive research and illustrates these insights with rich case studies from a variety of industries. He shows how to integrate reputation management deeply into the culture and structure of companies. I expect Reputation Rules to set the standard for years to come.” —Philip Kotler, S.C. Johnson & Son Distinguished Professor of International Marketing, Kellogg School of Management, Northwestern University “ Reputation Rules [provides a] ‘sixth sense’ for both reputational risks and opportunities. I highly recommend the book.” —Samuel Allen, Chairman and Chief Executive Officer, Deere & Company “Diermeier provides important insights for managing reputation and turning challenges into opportunities. The lessons will become an essential component of a manager’s repertoire.” —David Baron, David S. and Ann M. Barlow Professor of Political Economy and Strategy, Emeritus, Stanford Graduate School of Business “ Reputation Rules breaks new ground in what has until now been an elusive challenge for companies and consultants alike. An exquisite compendium of navigational tools. . . . This is a game-changing book to be sure.” —Harlan A. Loeb, Executive Vice President, Director of U.S. Crisis and Issues Management, Edelman “Daniel Diermeier has continuously caught the attention of the business world with insightful and compelling facts that should once again challenge our thinking and actions. In today’s fast-changing business environment, values and reputation are the foundation, and Daniel presents sound reasoning and experience as to why they are so important.” —Jeff Stratton, Executive Vice President and Chief Restaurant Officer, McDonald’s Corporation ""Any examination of how much-loved companies can forfeit people’s affections needs to start with the realisation of how few much-loved companies there are. Businesses are more often the villains, as Daniel Diermeier of Northwestern University’s Kellogg management school points out in his insightful new book Reputation Rules."" —Michael Skapinker, Financial Times About the Book: In our lightning-fast digital age, a company can face humiliation and possibly even ruin within seconds of a negative tweet or blog post. Over the last year companies such as BP, Goldman Sachs, and Toyota have experienced serious blows to their images that could have had reduced impact if their leaders had implemented reputation management into their business stra...
    Note: Online resource; Title from title page (viewed May 12, 2011)
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071810722
    Language: English
    Pages: 1 online resource (18945 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Lead and Succeed Like the World’s Greatest Business Innovator There’s no accounting for Steve Jobs’s mind. He just didn’t think the way the rest of the world does. Regarded by many as the most innovative and influential business leader of our time, Jobs was a visionary beyond compare. He was why Apple is Apple and everyone else is everyone else. We can’t transform ourselves into Steve Jobs. How he put his ideas into action, however, was systematic, efficient, focused, and smart. And this you can do. What Would Steve Jobs Do? presents the six-part business model Jobs applied to make Apple the most valuable publicly traded manufacturing corporation in the world and the global model for business excellence. While the results of this model can be profound, each step is something you can easily focus on with clarity and purpose: Customer —Understand your customers so well that you know what they want more than they do. Vision —Don’t stop thinking at “new product”; synthesize your ideas, products, and technologies around a specific game-changing customer issue. Culture —Create an environment filled with people who consider “can’t” a bad word. Product —Approach your product as something that can change the world— not just something to beat the competition or get a job done. Message —Deliver a message so compelling that it becomes an extension of the product itself. Personal Brand —Make people think constancy, promise, and trust when they think of you. Steve Jobs was a true original. What we’ve all learned from him is incalculable. And what we can continue to learn from him will shape the world. Transform your organization, recast your future, and do your part to redefine our world using the wisdom and foresight of the greatest business sage in generations.
    Note: Online resource; Title from title page (viewed November 29, 2011)
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  • 81
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071810616
    Language: English
    Pages: 1 online resource (19175 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: The former head of Verizon is talking. Can you afford not to hear what he has to say? "This is an essential read for every manager’s, or aspiring manager's, success for one simple reason: it is all authentic and it works." --Ivan G. Seidenberg, CEO, Verizon (from the Foreword) "Even though Denny was a fierce competitor, I couldn't help but admire him for his strong track record of performance, his no-nonsense approach, and his honesty and integrity." --Dan Hesse, CEO, Sprint Nextel "Denny Strigl is one of the most consummate competitors I have ever known! That's saying a lot considering the 14 years I played in the National Football League. I have been a front-row observer of his business acumen at Verizon for the past 7 years as the president and CEO of CTIA. The Wireless Association. In this book, in typical Strigl manner, Denny pulls no punches! Managers, Can You Hear Me Now? is a straightforward and honest look at priorities and decision making in today's fast-paced world as told by not just a survivor but a success in this competitive world." --Steve Largent, President and CEO of CTIA-The Wireless Association, former U.S. Congressman, and former NFL player "A must-read for managers at every level in companies large and small. A road map for management success written in quintessential Denny Strigl style--clear, concise, and direct." --James E. Rohr, Chairman and CEO, PNC Financial Services Group "This book brims with refreshing candor and common sense about what it takes to become a manager who delivers results." --Antonio M. Perez, Chairman and CEO, Eastman Kodak Company "A must read for business leaders and managers in today's global competitive marketplace where teamwork and decision making is so critical to success." --William G. Parrett, former CEO, Deloitte About the Book: “The foundation of our managers' philosophy relies on one main, undeniable point: a manager's number-one priority is to deliver results." --Denny F. Strigl Are you delivering? For managers, behavior is the real key to achievement. In order to stop struggling and start delivering, you need to close the gap between what you know and what you do. That's been Denny Strigl's method, and now it can be yours, too. Among the most prominent architects of the wireless communications industry, the former Verizon Wireless president and CEO has had one of the most remarkable careers in modern business. In Managers, Can You Hear Me Now?, Strigl shares all the skills and techniq...
    Note: Online resource; Title from title page (viewed March 30, 2011)
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  • 82
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071804578
    Language: English
    Pages: 1 online resource (26898 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Ride your personal brand to the highest level in your field! ”A combination of inspiration and utility. . . . A must-read for leaders, entrepreneurs, or anyone who wants to harness the power of their own personal brand.” —DONNY DEUTSCH, television host and Chairman, Deutsch Inc. “ Discover Your CEO Brand is an exploration into the art and science, heart and soul, and woof and warp of leadership. The examples are compelling, the reasoning impeccable, and the motivation irresistible.” —ALAN WEISS, Ph.D., author of Million Dollar Consulting and The Consulting Bible “I believe strongly that you cannot become a leader in an organization that operates in contrast to your personal values. With the advice provided in Suzanne’s book, I am confident readers will find the match that works best for them.” —JONATHAN RECKFORD, CEO, Habitat for Humanity International “Whether you are already a famous CEO with a well-established brand or just starting to craft that brand and its impact, this book is an excellent resource and guide. Suzanne Bates motivates all CEOs to develop their personal brand and clearly shows how to do it.” —MARSHA FIRESTONE, Ph.D., founder and President, Women Presidents’ Organization “ Discover Your CEO Brand is a terrific read that sets out a powerful and compelling roadmap for becoming an effective leader. Filled with engaging examples, it is the quintessential guide to building your personal brand.” —ANDREW SOBEL, author of All for One and Clients for Life About the Book Steve Jobs did it at Apple. Indra Nooyi did it at Pepsi. Alan Mulally did it at Ford Motor Company. What did these business leaders do exactly? They brought very real, positive change to their organizations by using their unique CEO brand. Now, executive coach Suzanne Bates explains how you can exert the same kind of influence at your company. Discover Your CEO Brand provides the insight, knowledge, and tools you need to discover your own personal CEO style and then develop it into a powerful presence that extends beyond your typical spheres of influence. Bates walks you through the process step by step, teaching you ways to increase your visibility and influence by combining traditional self-branding vehicles like PR and face-to-face networking with new social-media platforms, including Facebook, Twitter, and blogs. No two sets of values, principles, vision, and skills—the foundation of every successful CEO brand—are alike. Whether you’re a CEO, team leader, or entr...
    Note: Online resource; Title from title page (viewed August 26, 2011)
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  • 83
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071810609
    Language: English
    Pages: 1 online resource (24021 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Now featuring a New Preface on The Eurozone Debt Crisis Praise for Banker to the World "From Ukraine to China and Nigeria to Egypt debt and finance are central to global stability and United States interests. No one else has nearly as much experience on the front lines as Bill Rhodes. All who care about the 21st century will profit from close study of his thoughts." —Lawrence H. Summers, Charles W. Eliot University Professor and President Emeritus at Harvard University, former Secretary of the Treasury for President Clinton, and former Director of the National Economic Council for President Obama "Rhodes's recollections are lively and richly detailed, replete with glimpses of top-ranking personalities from the world of banking and government interacting under pressure, and they provide a rare window into how these important but normally secretive operations of high-level international finance actually work. . . . " —The New York Review of Books "Mr. Rhodes was one of the few members of the financial establishment to sense that the world was on the brink of a calamity in 2007 (most of the prophets of doom were either academic theoreticians or maverick financiers) . . . . Mr. Rhodes is rightly proud of his record in defusing debt bombs and calming financial storms. Let's hope that his successors will be able to make similar boasts in the decades to come." —The Wall Street Journal "Bill Rhodes has made it his life’s work to bring common sense to the most serious international problems. On something I know firsthand, the Brady Plan, Bill's steady support and energy were invaluable to its conclusion. This comes as no surprise--that's what he always does." —Nicholas Brady, former U.S. Secretary of the Treasury " Banker to the World , a book exceptionally well titled, is an illuminating lesson in leadership, diplomacy, vision, and tenacity. It will be required reading at all levels of finance." —Henry Kissinger, former U.S. Secretary of State "His memoir is a must for anyone who wants to recapture the behind-the-scenes details of this important recent era of banking history." —Robert Mundell, Nobel Laureate and Professor, Columbia University “William Rhodes’ book is an important and interesting one, and something that those who want to understand the past and present better would do well to read. A highly talented banker and wise statesman, Rhodes’ book is essential reading as a history, business, and life lesson.” –Forbes.com "[S]hould be required r...
    Note: Online resource; Title from title page (viewed March 14, 2011)
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  • 84
    ISBN: 9780071804592
    Language: English
    Pages: 1 online resource (18366 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Kick your bad habits—and CLOSE MORE SALES! “I love this book, especially the importance of empathy—care enough about what you are selling to personalize its value to your customer!” —Jim Farley, VP Global Marketing, Ford Motor Company “In over 20 years of sales leadership, I had yet to see someone describe self-improvement through the elimination of existing behaviors rather than the creation of new ones—what a simple, concise, and personally applicable developmental tool. This is a must-read for everyone in sales!” —Chris Richardson, VP Global Sales, Abbott Vascular “Don Brown and Bill Hawkins, collaborating with Marshall Goldsmith’s incredible insight, have created strategy and ideas that will help you grow, sell more, and prosper!” —Jeffrey Gitomer, author of The Little Red Book of Selling “ What Got You Here Won’t Get You There in Sales! is a practical guide for anyone in sales—they hit the nail on the head! Read this book to learn how to build your relationships with customers while shedding the habits that are holding you back!” —Tom Reilly, author of Value-Added Selling “Deep and meaningful connections with people in business can change the trajectory of your career. This is a brilliant playbook for professionals who want to step up their game and truly own their success. I have seen the power of this approach in action—and IT WORKS!” —Rich Daly, Executive Vice President, Takeda Pharmaceuticals About the Book: One of the most influential business coaches of our time, Marshall Goldsmith helps businesspeople pinpoint career-harming behaviors, understand why they engage in them and, most importantly—stop. His book What Got You Here Won’t Get You There wasn’t just a runaway bestseller, it has helped untold numbers dramatically improve their careers and personal lives. Now, Goldsmith teams up with leading sales thought leaders Don Brown and Bill Hawkins to help you break the habits that specifically damage sales relationships. This dream team’s combined clients have increased their sales from 5 to 30 percent—and their gross profit up to 50 percent! In short, their approach works. What Got You Here Won’t Get You There in Sales! provides simple-to-use tools for maintaining and leveraging quality personal connections by doing something much easier than learning new behaviors: simply stopping old ones. When dealing with your customers, do you: Needlessly verbalize and execute every possible step in the sales process? Repeatedly initiate communic...
    Note: Online resource; Title from title page (viewed September 7, 2011)
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  • 85
    ISBN: 9780071810708
    Language: English
    Pages: 1 online resource (31527 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: About the Book: Globalization and advanced technologies have given ever greater power to the person who decides if your business will succeed or fail--the customer. Whether your company serves consumers or other businesses, you can no longer compete on price and quality alone. To gain profits and market share, you have to deliver an experience that makes customers want to come back--and that sets you apart from the competition. You need to seize The Customer Experience Edge. Drawing on over sixty years of experience in shaping customer centric strategies and technologies for leading companies, three innovators bring you practical and proven ways to create your customer experience programs and overall business strategies. The key is to strike a balance between programs that are effective but prohibitively expensive and programs that fail to dedicate enough resources to be effective. In the middle ground lie the tools that everyone overlooks--foundational and disruptive technologies. These are the authors' main fields of expertise, and these are what make the customer experience profitable. The Customer Experience Edge explains how to combine strategy, leadership, organizational change, and technology to: Develop products and services that are highly valued by customers Form bonds that keep clients from turning to competitors Transform customers into your best advocates It's a new world of business, and customers are keenly aware that their loyalty is valuable currency. The Customer Experience Edge gives you a cost-effective, sustainable way to provide an unforgettable experience that builds loyalty and turns it into real, measurable profits.
    Note: Online resource; Title from title page (viewed September 23, 2011)
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  • 86
    ISBN: 9780071804554
    Language: English
    Pages: 1 online resource (26650 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: The NEW YORK TIMES and USA TODAY BESTSELLER A friend’s recommendation is more powerful than any advertisement. In the world of Facebook, Twitter, Vine, Instagram, and beyond, that recommendation can travel farther and faster than ever before. Packed with brand-new case studies from today’s emerging social sites, this updated edition of Likeable Social Media helps you harness the power of word-of-mouth marketing to transform your business. Listen to your customers and prospects. Deliver value, excitement, and surprise. And most important, learn how to truly engage your customers and help them spread the word. “Dave Kerpen’s insights and clear how-to instructions on building brand popularity by truly engaging with customers on Facebook, Twitter, and the many other social media platforms are nothing short of brilliant.” —JIM McANN, founder of 1-800-FLOWERS.COM and Celebrations.com “Alas, common sense is not so common. Dave takes you on a (sadly, much needed) guided tour of how to be human in a digital world.” —SETH GODIN, author of Poke the Box “Likeable Social Media cuts through the marketing jargon and technical detail to give you what you really need to make sense of this rapidly changing world of digital marketing and communications.” —SCOTT MONTY, Global Digital Communications, Ford Motor Company “Dave gives you what you need: practical, specifi c how-to advice to get people talking about you.” —ANDY SERNOVITZ, author of Word of Mouth Marketing: How Smart Companies Get People Talking
    Note: Online resource; Title from title page (viewed June 7, 2011)
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  • 87
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071810715
    Language: English
    Pages: 1 online resource (21952 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: People with inborn talent may be good at what they do—but only the mentally tough reach the highest plateaus in their field. And here’s the best news of all: mental toughness is something anyone can learn. Director of mental training for the St. Louis Cardinals and a top-tier executive coach, Dr. Jason Selk knows everything there is to know about developing the mental toughness required for achieving any goal you set for yourself. In fact, the techniques he outlines in this book are the same ones he used to help the Cardinals defeat the heavily favored Detroit Tigers in the 2006 World Series. Inspired on the vision of legendary basketball coach John Wooden, Selk’s program is as simple as it is effective. But that doesn’t mean it’s easy. You have to put effort into your drive to success; it’s the only way to build up your mental “muscles.” Selk provides hands-on daily exercises for breaking old, self-defeating patterns of behavior and replacing them with the can-do attitude and positive behavior that would make Coach Wooden proud. Executive Toughness outlines the three fundamentals for attaining high-level success: ACCOUNTABILITY —admit to mistakes, correct them, and, most important, learn from them FOCUS —on your strengths, on winning, on reaching your goal . . . for only 100 seconds per day OPTIMISM —don’t just believe you can succeed, know you can succeed Executive Toughness takes you through the steps of making these critical behaviors part of your everyday routine. Practice your accountability, focus, and optimism, and you’ll be on the path to attaining your goals; make them part of your mental “DNA,” and there will be no turning back—ever. A complete regimen from a leading expert on developing the mindset for attaining goals, Executive Toughness is your workout for ultimate success in your career and in your life.
    Note: Online resource; Title from title page (viewed November 3, 2011)
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  • 88
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071804561
    Language: English
    Pages: 1 online resource (34652 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: THE #1 NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLER! “Like any business, a hospital must be true to its core values in order to succeed. ‘Trickle-down values’ start at the top with the best leadership, so that all the stakeholders understand and carry out the institution’s mission. That is the gift that David F einberg has brought to U CLA. I am in awe of his management skills.” —Lynda Resnick, owner of Pom Wonderful, Fiji Water, Teleflora, and Wonderful Pistachios “With clear purpose, unwavering principles, and steadfast leadership, the people at UCLA have established a new bar, a compelling promise, for what healthcare can and should be.” —David M. Lawrence, M.D., former CEO, Kaiser Permanente “An absorbing and educational account of a large institution’s astonishing transformation. The strong, courageous, and focused leadership of David Feinberg and his outstanding team is evident on every page. A tremendous lesson for all large enterprises.” —William E. Simon, Jr., cochairman, William E. Simon & Sons “Most leadership authors describe how to apply common-sense principles. Michelli is a notable exception. He artfully describes the compelling, uncommon leadership practices that transformed UCLA Health System. The resulting lessons are plentiful and powerful for today’s business leader.” —Lee J. Colan, Ph.D., author of Sticking to It: The Art of Adherence About the Book: Joseph Michelli, author of The Starbucks Experience and The New Gold Standard , is among the world’s top authorities on the principles of creating an organizational culture dedicated to service excellence. In these bestselling books, he examines how leading service companies dominate their respective industries with innovative customerexperience strategies. Now, Michelli turns his attention to one of the most complex, controversial, and critical industries—healthcare. In Prescription for Excellence , Michelli provides an inside look at an organization that has become the envy of its industry—and explains how you can dominate your own industry by using the same approach. UCLA Health System is revered worldwide for its top-tier patient/customer care. Great physicians, nurses, researchers, and staff are only part of the equation; UCLA’s overall success is a result of organization-wide collaboration that is driven by leaders with a shared vision of unyielding excellence. Michelli breaks down UCLA’s approach into five simple principles: Commit to Care Leave No Room for Error M...
    Note: Online resource; Title from title page (viewed March 24, 2011)
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  • 89
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071810647
    Language: English
    Pages: 1 online resource (18165 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: “Ever felt like you weren’t reaching your goals as fast as you would like? HARD GoalsK shows you how to change your thinking and get on the path to tremendous achievement!” -- Marshall Goldsmith, world-renowned executive coach and author of the New York Times bestsellers MOJO and What Got You Here Won’t Get You There “ Hard Goals is full of fascinating insights regarding how to get yourself to achieve things you never thought possible, and Murphy’s key ideas have strong research support. . . . If you want to achieve something great or important in your life, this is the book for you.” —Edwin A. Locke, Ph.D., Professor Emeritus, University of Maryland “If you want a mediocre life, set ho-hum goals. If you want a life filled with excellence and meaning, set HARD Goals. This book shows you how to set HARD Goals and love every minute of achieving them. The end result? Winning in life and unparalleled fulfillment.” Lyle Nelson, four-time Olympian and author of Spirit of Champions “Every company has goals these days. So why do most goals fall short? Why do leaders keep setting the same failed goals year after year? HARD Goals gives you the cutting-edge science to engage every employee in pursuing and achieving extraordinary goals. No more procrastination, foot-dragging, or giving up. With HARD Goals , your organization will achieve astonishing results. Every CEO, manager, and employee needs to read this book!” Kevin M. Andrews, President, SmartBen Want to increase sales? Get promoted? Change the world? There’s a goal for that . . . Steve Jobs, Jeff Bezos, the school teacher next door who amassed a million-dollar fortune . . . Did these people succeed because they were more motivated or because they were more disciplined? The answer to both questions is yes—but not in the ways you might think. Anyone can achieve extraordinary things. The secret is setting goals that test the very limits of your abilities. In Hard Goals , Mark Murphy, the acclaimed author of Hundred Percenters , explains the science behind getting from where you are to where you want to be in your career, business, and life. Leadership IQ, Murphy’s top-rated leadership training consultancy, studied nearly 5,000 workers from virtually every field and found that extraordinary goals—the kind that got America to the moon and back, developed the iPod, created nanotechnology, and helped individuals overcome tremendous personal adversity—stimulate and engage the brain in ways that are profou...
    Note: Online resource; Title from title page (viewed October 20, 2010)
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  • 90
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071804486
    Language: English
    Pages: 1 online resource (31110 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Want Market Share? Google It! “Google is a once-in-a-generation company. Aaron Goldman has written an essential book that goes beyond telling us how Google became so important to explaining why the revolution it’s leading will affect everyone in media and marketing.” —Brian Morrissey, Digital Editor, Adweek “An insightful tour of the elements that have made Google successful combined with a usable guide on how to apply this learning to your business.” —Rishad Tobaccowala , Chief Strategy & Innovation Officer, Vivaki About the Book You know you’ve hit it big when your name becomes a verb—and no one knows that better than Google. In just over 10 years, Google has become the world’s most valuable brand, consistently dominating its category and generating $6 billion in revenue per quarter. How does Google do it? In a word: marketing. You may not think Google does much marketing. Indeed, it doesn’t do a lot of what has traditionally been viewed as marketing. But in today’s digital world, marketing has taken new shape—and Google is at the cutting edge. In Everything I Know about Marketing I Learned from Google , digital marketing expert Aaron Goldman offers 20 powerful lessons straight from Google’s playbook. Taking you deep into the inner workings of the Googleplex (which are simpler than you think), Goldman provides the knowledge and tools you need to build and grow your brand (which is also simpler than you think). Along the way, he shows how Google’s tactics are being used by a wide range of successful corporations, from Apple to Zappos. Key principles include: Tap into the Wisdom of Crowds: Get the signals you need directly from your customers Keep It Simple, Stupid: Craft messages people can grasp in a nanosecond and pass along Don’t Interrupt: Join the conversation— but avoid disrupting it Act Like Content: Provide value, not sales pitches Test Everything: Take no detail of your program for granted; you can always improve Show Off Your Assets: Distribute your brand everywhere The beauty of it all is that these Googley lessons can be applied to every aspect of marketing, in organizations of any size. Whether you run a PR department in a multinational corporation or serve as the sole marketer in a small business, these tactics work. In its mission to “organize the world’s information,” Google has rewritten the book on marketing. Use Everything I Know about Marketing I Learned from Google to remake your own organization’s marketing—and engage mo...
    Note: Online resource; Title from title page (viewed August 5, 2010)
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  • 91
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071804455
    Language: English
    Pages: 1 online resource (21274 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: A proven process for changing the way you behave--used by a renowned executive coach for more than 25 years Are you able, ready, and willing to permanently change your behavior? Permanently replacing deeply ingrained behaviors with new ones is one of the hardest challenges to overcome. But in Coach Yourself to Win , master executive coach Howard Guttman combines his own expert insight and deep extensive coaching experience to create a step-by-step process that you can follow to change the behaviors that have been holding you back from what you truly want. Unlike many self-help books offering advice on how to improve either your career or your personal life, Coach Yourself to Win bridges the two worlds in order to help you improve your performance--whether you're earning your living or living your life. Coach Yourself to Win is written for the vast number of people who seek to create a new future for themselves. To help you achieve breakthrough performance on the job and in your life, you will learn to master a practical, tested self-coaching process that will enable you to: Clarify, set, and stay committed to realistic intentions Zero in on what holds you back Find the support you've been lacking Develop a path for change Evaluate yourself along the way Make necessary corrections to your plan Realize your intention to achieve a "new you" Coach Yourself to Win provides an easy-to-follow seven-step plan that will generate lasting, positive change in your professional and personal life. To help you implement the plan, Guttman provides a dedicated Web site--www.coachyourselftowin.com--where you will find all the supporting materials you will need as you go through the process, because you are the key to the happy ending you desire.
    Note: Online resource; Title from title page (viewed September 20, 2010)
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071804899
    Language: English
    Pages: 1 online resource (30743 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Praise for The Drucker Lectures "Peter Drucker shined a light in a dark and chaotic world, and his words remain as relevant today as when he first spoke them. Drucker's lectures and thoughts deserve to be considered by every person of responsibility, now, tomorrow, ten years from now, fifty, and a hundred." -Jim Collins, author of Good to Great and How the Mighty Fall "Rick Wartzman has brought Peter Drucker alive again, and vividly so, in his own words. These samples of his talks and lectures, because they were spoken not written, will be new to almost all of us. A great and unexpected treat." -Charles Handy, author of Myself and Other More Important Matters "Peter Drucker's ideas continue to resonate powerfully today. His lectures on effectiveness, innovation, the social sector, education and so much more provide fresh insights that extend beyond his other writings and provide lessons for us all. This book is a gem." -Wendy Kopp, CEO and founder of Teach for America "Rick Wartzman has performed a great service in pulling together The Drucker Lectures . The collection is as far-ranging as Drucker's thinking and writing. If you have sampled Drucker before, you will find things you haven't seen. Peter's ideas live on. You will be energized by reading them anew." -Paul O'Neill, former U.S. Secretary of the Treasury "Peter Drucker inspires awe. From the 1940s until his death a few years ago, he displayed a combination of insight, prescience, and productivity that few will ever match. This superbly edited collection captures both the range of Drucker's thinking and the sweep of history that informed it. The Drucker Lectures is a riveting read that reveals the depth and subtlety of one of America's most remarkable minds." -Daniel H. Pink, author of A Whole New Mind and Drive "Rick Wartzman really has brought Peter to life in The Drucker Lectures . Reading this book, I practically felt as though I were seated in the audience, listening to my friend and hero, Peter Drucker-truly one of the great geniuses of management. These lectures are as vital today as they were when Peter delivered them. They cover significant territory, from the importance of faith and the individual to the rise of the global economy. It's a classic collection that belongs on every manager's bookshelf." -Ken Blanchard, coauthor of The One Minute Manager and Leading at a Higher Level Previously unpublished talks from the Father of Modern Management Throughout his professional lif...
    Note: Online resource; Title from title page (viewed June 14, 2010)
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071843898
    Language: English
    Pages: 1 online resource (18224 pages)
    Edition: 2nd edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: The "productivity guru" updates his renowned organizing and time-management program to help workers and managers stay on top of their game in an increasingly changing work environment. About the Book Organizing for Success, Second Edition provides simple, remarkably effective time management technique to help reders get two extra productive hours out of every day. The book uses “The Master List” concept to show readers how to budget their time and energy by the day, week, and month. Readers will learn how to quickly prioritize their goals, complete tasks on time and under budget, and even helps readers plan for the interruptions, urgent emails, and unexpected meetings that will inevitably attack their day. This new edition places heavier emphasis on technology, including advice on how to write, manage and file email more effectively; how to use Lotus Notes and Microsoft Office to streamline the day; and how to use devices like Blackberries and social media as assets and time-savers, rather than as distractions and time sinks. Key Selling Features Zeigler has been recognized as a leader in the time-management field since 1996; his books have sold over 15,000 copies to date. He speaks at least three times per week to as many as 1,000 people Companion website will include customizable, downloadable “Master Lists” that readers can print out or export into their pdas, iphones, and work computers Zeigler's website gets about 1,000 hits a day; he spends approximately $50,000 per year on Google AdWords and clickthrough advertising In the last year alone, he has appeared on the Neil Cavuto Show, in the Chicago Tribune, and on MoneyMatters Market / Audience Business professionals and managers, readers of Getting Things Done About the Author Kenneth Zeigler (Charlotte, NC) has been recognized as an expert on the subject since developing a time management system for Hertz in 1997. He has been on the cover of Investor's Business Daily and has published numerous articles for such newspapers as The Washington Post, the NY Post, and the Charlotte Observer. Over the years he has advised such clients as Hertz, Toys "R" Us, The Federal Reserve, The Comptroller of the Currency, Hormel, and Fidelity Investments.
    Note: Online resource; Title from title page (viewed March 17, 2010)
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  • 94
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071804462
    Language: English
    Pages: 1 online resource (18775 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Transform Average Employees into Powerhouse Performers “I cannot think of a more important message and timely book. 20 Minutes to a Top Performer offers quick, simple techniques for managers to improve their effectiveness in communicating with their teams.” Steven Fine, vice president for administration, Mount Sinai Medical Center, Miami Beach, Florida “Alan has provided some of the best thinking on the issue of leadership conversations. His book offers easy-to-implement suggestions for everything your team needs to know about effective conversations!” Al Miller, VP HR, Lockheed Martin Simulation, Training and Support, Lockheed Martin “This book is essential for leaders in today’s fast-paced and do-more-with-less environment.” Dan Russi, VP, Customer Services, Ariba, Inc. “Alan gives a how-to guide for managers of all experience levels. In twenty minutes and three conversations, he’s captured the essence of managing and leading.” Ron Sacchi, director, Organizational Learning and Development, Gilead “It is great news for the business and professional community to see a book emerge with practical tips for having intelligent interactions in traditionally sensitive areas of communication. Many books promise easily used guidelines for a successful result—this one delivers!” Pat Cramer, learning director, Honeywell Aerospace About the Book The key to long-term organizational success is the ability to move employees to action. Easier said than done, right? Not really. All it takes is three simple 20-minute conversations. Alan Vengel has spent 25 years helping Fortune 500 companies empower their employees to perform at peak efficiency, generating measurable results organization-wide. Now, in 20 Minutes to a Top Performer , Vengel shares the secret to his and his clients’ success: good old-fashioned communication. Inside, he explains how to engage your employees through specific, focused conversations, of which there are exactly three: Coaching: Focusing on performance and feedback Motivating: Focusing on engagement and interests Mentoring: Focusing on support and development Vengel dissects these types of conversations to illuminate how, why, and when to initiate each one. The conversations are not meant to be technical. They won’t be uncomfortable or combative. They will simply be . . . conversations. And you’ll be surprised at how quickly you see results. Your people will become better team players, take greater enjoyment in their work, tackle probl...
    Note: Online resource; Title from title page (viewed October 16, 2010)
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  • 95
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071804547
    Language: English
    Pages: 1 online resource (38320 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Do you want to move your company in a new direction? Fearless Leadership provides you with the tools to successfully drive change, overcome obstacles, and engage and align people in working effectively together to achieve your business objectives. Leadership guru Dr. Loretta Malandro has developed a groundbreaking behavior-based methodology that is used around the globe to create top-performing leaders and high-performance organizations. It is based on a simple but profound concept: In order to change your organization, you must be willing to alter your behavior and help others make the choice to change their behavior. This means demanding 100% accountability from your people--and yourself. In today's ultra-competitive business environment, a new leadership approach is needed. Fearless Leadership takes you step by step through the process of raising behavioral standards that directly impact the bottom line. You will learn the secrets behind: Confronting the blind spots that sabotage success Overcoming the success-strangling “need to be right” Eliminating silo mentality and building committed partnerships Ending compliance and gaining full support and alignment Talking straight and confronting difficult situations head on Building a culture of 100% accountability Too many people in leadership positions attempt to enact change through systemic means, such as restructuring or altering processes. The secret to real and lasting change lies in changing behavior--how people work together. Change the level of ownership and performance of people and you will transform your organization. Leaders who are able to act courageously when faced with uncertainty or fear, take bold stands, and engage with people in very real ways are those who generate great and long-lasting results. Fearless Leadership shows you how.
    Note: Online resource; Title from title page (viewed July 16, 2009)
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  • 96
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071804585
    Language: English
    Pages: 1 online resource (24367 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: In their bestselling work The Extraordinary Leader , performance thought leaders John Zenger and Joseph Folkman revealed the 16 key competencies that separate the top 10 percent of leaders from the rest. Since that book’s publication, they and coauthor Scott Edinger discovered, through an extensive study conducted over four years, that leaders who possessed the ability to inspire and motivate outperformed all others. The authors found that the impact of inspiring and motivating others is consistent across different kinds of organizations and within different cultures. The Inspiring Leader reveals the authors’ newest proprietary research on how top leaders inspire teams to greatness. It discusses the behaviors exhibited by the most successful leaders and includes advice on how to implement them. Drawing from statistically significant data and objective empirical evidence, the book shows how to: Establish a clear vision and direction Use the power of emotions Create stretch goals for your team Foster innovation and risk taking Encourage teamwork and collaboration Champion change, and much more Zenger, Folkman, and Edinger lay out the strategies and concepts used by the world’s greatest leaders to motivate their teams. With The Inspiring Leader as your guide, you will learn how to put those strategies to work in your own business.
    Note: Online resource; Title from title page (viewed May 26, 2009)
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  • 97
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071804608
    Language: English
    Pages: 1 online resource (27092 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: "Filled with tips ... The author’s tone is supportive and she does not argue that introverts should become live wires." --The New York Times "Best Books 2009" --Publishers Weekly "Whatever's behind your reluctance to speak out for yourself, [ Self-Promotion for Introverts ®] is the first book I've seen with serious research on the topic that leads to a new game plan; it may help you promote yourself without bragging." --Los Angeles Times "Best Book Gifts" --ABC News "Best New Career Books" --The Star-Ledger "Must-read Fall Books for IT Execs" --CIO Insight " Self-Promotion for Introverts ® is excellent and a wonderful gift to the understanding of introverts. Much too often they have been considered neurotic! This book should help in changing that opinion and supporting the confidence of introverts." --Katharine Myers, Coguardian and Trustee, Myers-Briggs Trust "Offers a solid dose of practical advice - alongside humorous anecdotes - for introverts to assert themselves by using their inherent tendencies in the most effective ways ... Written in a practical, precise, and smart way, Ancowitz shows introverts how to take advantage of the unique qualities and strengths they can offer, but also how to network, build visibility, have a memorable impact on others, speak publicly, interview effectively, own their own strengths, and much more ... One important thing to note is that the book is not about teaching an introvert to become an extrovert. The aim of the book is not to change people to be something they are not, but rather to refine them into the strongest versions of what they already are." --Positive Psychology News Daily "Written by an introvert for introverts ... If you're not an introvert, but have introverted customers or employees - this could be your lucky day. At first I thought this book was just for introverted people, until I realized how powerful my messages could be if I organized them in a way that my introverted audiences could appreciate and feel comfortable around." --Small Business Trends " Self-Promotion for Introverts ® is a primer on doing just that - helping 'quiet sorts' assert themselves by using their inherent tendencies in the most effective ways." --Fort Myers Florida Weekly "There is great value in this book, whether you are promoting your own business or consulting practice, or just want to be sure your talents are recognized within your larger organization. I loved the examples of networking e-mails and conversati...
    Note: Online resource; Title from title page (viewed October 13, 2009)
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071804622
    Language: English
    Pages: 1 online resource (18737 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: The third volume in the internationally bestselling McKinsey Trilogy, The McKinsey Engagement is an action guide to realizing the consistently high level of business solutions achieved by the experts at the world’s most respected consulting firms. Former consultant Dr. Paul Friga distills the guiding principles first presented in the bestselling The McKinsey Way and the tested-in-the-trenches methodologies outlined in The McKinsey Mind , and combines them with many of the principles and procedures implemented by the military and other organizations. The result is nothing less than the business equivalent of a Special Forces Field Manual . True to its stated goal of arming consultants and corporate problem solvers with a blueprint for achieving consistently phenomenal results, The McKinsey Engagement is short on theory and long on action. Each chapter focuses on one element in the celebrated TEAM FOCUS problem-solving model and features a concise discussion of a key concept or principle, followed by: Clear rules of engagement A set of operating tactics Sophisticated problem solving tools Easy-to-follow action steps Exercises, checklists, and training tips War stories and best practices case studies A toolkit for bringing clarity, discipline, and purpose to all your problem-solving and change management initiatives, The McKinsey Engagement is an indispensable guide for consultants, as well as for executives, managers, students, and corporate trainers.
    Note: Online resource; Title from title page (viewed December 15, 2008)
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  • 99
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071833240
    Language: English
    Pages: 1 online resource (29186 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: LEAD LIKE A WOMAN “Rich with proven, practical knowledge and insights from highly successful women that you can put into action immediately to create your executive presence, be viewed as ‘leadership material,’ and maximize your opportunities.” —Nina McLemore, Founder and CEO, Nina McLemore, Inc.; founder and former President, Liz Claiborne Accessories; former member Executive Committee, Liz Claiborne, Inc. “A fabulously insightful and powerful book for women who aspire to business leadership. Relying on decades of experience and research, the authors reveal key insights and successful strategies, including practical how-to advice, to enable women to hone and enhance their inherent leadership strengths. The book provides women with a compelling and straightforward blueprint for accelerated business success! This is a must-read for women and for all mentors and coaches of women!” —Richard Falcone, Chairman, Xperior-Consulting, Inc; former Chairman/CEO of Securus Technologies, Inc; and former AT&T Senior Vice President “Sharon Hadary and Laura Henderson have written a book that will be a blueprint for success that will inspire women in business for years to come—and not a moment too soon, given women’s steadily expanding influence in business. The authors have combined personal insight, research-based knowledge, and real-life lessons in a thought-provoking guide that will benefit women just beginning their leadership journey and women at the pinnacle of their professions. How Women Lead is a celebration of the perspective and power of successful women. This book belongs in every leader’s personal library.” —Maria Coyne, Executive Vice President, Consumer and Small Business Segment Head, KeyBank; member Executive Council, KeyCorp IT’S A NEW WORLD FOR WOMEN IN BUSINESS LEADERSHIP. Did you know that: . . . companies with more women in high-level positions report better financial performance than those with fewer women at these levels? . . . 40% of all privately held businesses are owned by women? . . . more than half of all professional and managerial positions are held by women? . . . the number of women earning $100,000 or more has grown at a faster pace than it has for men in the United States? . . . 6.3% of the top earners in the Fortune 500 companies are women? Women are moving into leadership roles in business, government, and the military, and they’re gaining positions of increasing stature and higher salaries. BUT . . . women’s upward mov...
    Note: Online resource; Title from title page (viewed August 14, 2008)
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  • 100
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    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071804530
    Language: English
    Pages: 1 online resource (45368 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: SELECTED AS A 2008 BEST BUSINESS BOOK OF THE YEAR BY THE ECONOMIST The Net Generation Has Arrived. Are you ready for it? Chances are you know a person between the ages of 11 and 30. You've seen them doing five things at once: texting friends, downloading music, uploading videos, watching a movie on a two-inch screen, and doing who-knows-what on Facebook or MySpace. They're the first generation to have literally grown up digital--and they're part of a global cultural phenomenon that's here to stay. The bottom line is this: If you understand the Net Generation, you will understand the future. If you're a Baby Boomer or Gen-Xer: This is your field guide. A fascinating inside look at the Net Generation, Grown Up Digital is inspired by a $4 million private research study. New York Times bestselling author Don Tapscott has surveyed more than 11,000 young people. Instead of a bunch of spoiled “screenagers” with short attention spans and zero social skills, he discovered a remarkably bright community which has developed revolutionary new ways of thinking, interacting, working, and socializing. Grown Up Digital reveals: How the brain of the Net Generation processes information Seven ways to attract and engage young talent in the workforce Seven guidelines for educators to tap the Net Gen potential Parenting 2.0: There's no place like the new home Citizen Net: How young people and the Internet are transforming democracy Today's young people are using technology in ways you could never imagine. Instead of passively watching television, the “Net Geners” are actively participating in the distribution of entertainment and information. For the first time in history, youth are the authorities on something really important. And they're changing every aspect of our society-from the workplace to the marketplace, from the classroom to the living room, from the voting booth to the Oval Office. The Digital Age is here. The Net Generation has arrived. Meet the future.
    Note: Online resource; Title from title page (viewed October 3, 2008)
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