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  • Safari Tech Books Online  (27)
  • Upper Saddle River, N.J. : Prentice Hall  (27)
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  • 1
    Online Resource
    Online Resource
    Upper Saddle River, N.J. : Prentice Hall | Boston, MA :Safari,
    Language: English
    Pages: p. cm
    DDC: 658.5/14
    Keywords: Industrial management ; Information technology ; Management ; Managerial economics ; Strategic planning ; Electronic books ; local
    Abstract: Like an old-fashioned three-legged race, the business and technology sides of any company are running today with the left leg of one tied to the right leg of the other. Some companies understand that and run well; some don't. The top executives interviewed in this book (see overflow page for a partial list) know where competitive leaders are headed. Winning the Three Legged Race is the first major output of the new Business Technology Management (BTM) Institute, reflecting insights from world-class experts in industry and academia. It gives enterprise, line-of-business, and IT leaders a powerful framework for optimizing areas critical to producing sustainable value from technology: 1. Strategy, planning, and management. 2. Technology investment. 3. Strategic enterprise architecture. 4. Governance and organization. For each area, the authors identify implications for ordered processes, organizational structures, information requirements, and technology. Winning the Three Legged Race introduces the BTM Maturity Model: a breakthrough benchmark for setting priorities and mapping effective change paths. The authors support their framework with up-to-the-minute data, new case studies, executive interviews, and Top 10 Action Lists that empower decision-makers to act--and get results.
    Note: Includes index
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  • 2
    Online Resource
    Online Resource
    Upper Saddle River, N.J. : Prentice Hall | Boston, MA :Safari,
    Language: English
    Pages: xviii, 190 p. , ill. ; , 25 cm
    DDC: 005.3
    Keywords: Computer software ; Development ; Electronic books ; local
    Abstract: Software by Numbers is a significant new contribution to value-based, financially responsible software engineering...-Barry Boehm, Ph.D., Director, USC Center for Software Engineering, Creator of COCOMO and Spiral Model Link software development to value creation and optimize ROI. Ultimately, software development is about creating value-yet, all too often, software fails to deliver the business value customers need. This book will help you change that, by linking software development directly to value creation. You'll learn exactly how to identify which features add value and which don't-and refocus your entire development process on delivering more value, more rapidly. Software by Numbers shows you how to: Identify Minimum Marketable Features (MMFs)-the fundamental units of value in software development Accelerate value delivery by linking iterative development to iterative funding Optimize returns through incremental architecture techniques Effectively involve business stakeholders in the development process Sequence feature delivery based on "mini-ROI" assessments Quantify financial risk at every step throughout the development process Manage "intangibles" throughout the software development process Whatever methodology you're already using-whether it's RUP or XP-this book shows how to achieve the goals that matter most to your business: reduced risk, better cash flow, and higher ROI .
    Note: Includes bibliographical references and index
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  • 3
    Online Resource
    Online Resource
    Upper Saddle River, N.J. : Prentice Hall | Boston, MA :Safari,
    Language: English
    Pages: xxiv, 452 p. , ill. ; , 24 cm
    Series Statement: Prentice Hall PTR series in computer networking and distributed systems
    DDC: 005.2/76
    Keywords: Client/server computing ; Internet programming ; Web site development ; Standards ; WebDAV (Standard) ; Electronic books ; local
    Abstract: WebDAV: Next-Generation Collaborative Web Authoring is the complete guide to Web-based Distributed Authoring and Versioning (WebDAV), the IETF standard for Web authoring and wide area collaboration. Experienced implementer Lisa Dusseault covers WebDAV from bits on the wire up to custom application implementation, demonstrating with extensive examples and traces from real clients and servers. Coverage includes: practical rules for building WebDAV document management systems; step-by-step, Internet Explorer compatible sample applications; and the latest WebDAV tools. For application designers, software engineers, and information managers.
    Note: Includes bibliographical references (p. 431-435) and index
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  • 4
    Online Resource
    Online Resource
    Upper Saddle River, N.J. : Prentice Hall | Boston, MA :Safari,
    Language: English
    Pages: xxiv, 194 p. , ill., maps ; , 23 cm
    Series Statement: Financial Times Prentice Hall
    Keywords: Group decision making ; Organizational change ; Planning ; Electronic books ; local
    Abstract: Of organizations that seek strategic change, 70% fail. In Leading Strategic Change,now in paperback, leading consultants J. Stewart Black and Hal B. Gregersen examine the core problem: organizations fail to change because individuals fail to change. Black and Gregersen identify the "brain barriers" that keep strategic change from success--failure to see, failure to move, and failure to finish--and offer a start-to-finish strategy for helping others change how they view their goals and the steps they must take to achieve them. This book systematically shows you how to implement the single change that makes all the others possible: redirecting individuals' ideas and expectations to be aligned with the new direction of the company.
    Note: Includes index
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  • 5
    Online Resource
    Online Resource
    Upper Saddle River, N.J. : Prentice Hall | Boston, MA :Safari,
    Language: English
    Pages: xxi, 309 p. , ill. ; , 24 cm
    DDC: 005.8
    Keywords: Computer security ; Electronic books ; local
    Abstract: "This is a really good book ... it spells out the motherhood and apple pie of information security in a highly readable way." -Warwick Ford, CTO, VeriSign, Inc. "An excellent security read! Breaks down a complex concept into a simple and easy-to-understand concept." -Vivek Shivananda, President Redefine your organization's information security Learn to think and act like a top security guru! Understand the founding principles of security itself and make better decisions Make your security solutions more effective, easily manageable, and less costly! Make smarter, more informed security decisions for your company Organizations today commit ever-increasing resources to information security, but are scarcely more secure than they were four or five years ago! By treating information security like an ordinary technological practice-that is, by throwing money, a handful of the latest technologies, and a lineup of gurus at the problem-they invariably wind up with expensive, but deeply flawed, solutions. The only way out of this trap is to change one's way of thinking about security: to grasp the reasoning, philosophy, and logic that underlie all successful security efforts. In Inside the Security Mind: Making the Tough Decisions , security expert Kevin Day teaches you how to approach information security the way the top gurus do-as an art, rather than a collection of technologies. By applying this discipline, your solutions will be more secure and less burdensome in time, expense, and effort. The first part of the book explains the practice of breaking security decisions down into a set of simple rules. These rules may then be applied to make solid security decisions in almost any environment. In the second part, Day uses a series of practical examples to illustrate exactly how the discipline works in practice. Additional material covers: Designing an enterprise security plan, including perimeter/firewall and Internal defenses, application, system, and hardware security Ongoing security measures-recurring audits, vulnerability maintenance, logging and monitoring, and incident response, plus risk assessment Choosing between open source and proprietary solutions; and wired, wireless, and virtual private networks This book is essential reading for anyone working to keep information secure. Technical and non-technical IT professionals alike can apply Day's concepts and strategies to become security gurus, while seasoned practitioners will benefit from th...
    Note: Includes index
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  • 6
    Online Resource
    Online Resource
    Upper Saddle River, N.J. : Prentice Hall | Boston, MA :Safari,
    Language: English
    Pages: xx, 569 p. , ill. ; , 24 cm
    DDC: 004.6/2
    Keywords: Bluetooth technology ; Electronic books ; local
    Abstract: Build reliable, interoperable Bluetooth products-right now! Practical guidance for building reliable, interoperable Bluetooth products Covers usage models, profile principles, user expectations and dependencies Details every foundation profile and key application, from cordless telephony to file transfer Introduces emerging profiles for personal area networking, imaging, printing and automotive applications Shows how to build your own new profiles Bluetooth Profiles are the key to delivering interoperable products that work reliably, "right out of the box." Now, leading Bluetooth expert Dean Anthony Gratton brings the Bluetooth Profiles to life, showing you exactly how to use them to build winning user-centered products. Gratton takes you "under the hood" of every significant Bluetooth Profile, from Bluetooth's essential Foundation Profiles to powerful emerging profiles for personal area networking, automotive applications and imaging. Drawing on his extensive experience with Bluetooth development, Gratton also offers practical guidance for creating innovative new profiles of your own. Accessible, authoritative coverage of usage models, profile principles, user expectations and dependencies Presents practical introductions to GAP, SDAP, OBEX and SPP-the Foundation Profiles that underlie most of Bluetooth's application development Covers all core Bluetooth application profiles: cordless telephony, intercom, headset, dial-up networking, fax, LAN access, object push, file transfer and synchronisation Previews new profiles for imaging, printing, extended services discovery, hands-free and much more Contains a concise "macro-level" review of current Bluetooth protocol stacks and development kits Includes a detailed Bluetooth glossary and reference section
    Note: Includes bibliographical references (p. 547-549) and index
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  • 7
    Online Resource
    Online Resource
    Upper Saddle River, N.J. : Prentice Hall | Boston, MA :Safari,
    Language: English
    Pages: xvi, 256 p. , ill. ; , 24 cm. +
    DDC: 658.4/04
    Keywords: Project management ; Electronic books ; local
    Abstract: This book provides users with a solid basis for managing a project and helps them prepare for dealing with managers, project customers, and the people who work with them on a project. KEY TOPICS: This book serves as a useful handbook for project managers and can be used by those who receive project management assignments as part of their job as well as persons with project management titles. Topics include: Project Work Breakdown Structure and Team Recruitment, Creating the Project Gantt Chart, Budget and Cost, Project Plan Review, Project Execution, among many others. MARKET: Useful for various fields including project managers, civil engineers, mechanical engineers, manufacturing engineers, etc.
    Note: Includes bibliographical references and index
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  • 8
    Online Resource
    Online Resource
    Upper Saddle River, N.J. : Prentice Hall | Boston, MA :Safari,
    Language: English
    Pages: xxviii, 384 p. , ill. ; , 24 cm
    Series Statement: Financial Times Prentice Hall
    DDC: 658.4/02
    Keywords: Corporate culture ; Creative ability in business ; Leadership ; Organizational change ; Electronic books ; local
    Abstract: Organization 21C: Someday All Organizations Will Lead This Way brings together 19 all-new essays by the world's leading management thinkers, covering every key driver of organizational success: leadership, process, people, and organizational design. You'll find breakthrough ideas and practical solutions for virtually every tactical and strategic challenge you face. Key topics include: James Champy's X-engineering, Total Rewards Management, the "New Boardroom," the changing nature of power and influence, building workable hierarchies and sustainable organizations, and new best practices for leading change.
    Note: Includes bibliographical references (p. 355-357) and index
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  • 9
    Online Resource
    Online Resource
    Upper Saddle River, N.J. : Prentice Hall | Boston, MA :Safari,
    Language: English
    Pages: xxviii, 768 p. , ill. ; , 25 cm
    DDC: 658.5/62
    Keywords: Experimental design ; Quality control ; Statistical methods ; Electronic books ; local
    Abstract: This book addresses many new topical areas for the development of 6 Sigma performance. The text is structured to demonstrate how 6 Sigma methods can be used as a very powerful tool within System Engineering and integration evaluations to help enable the process of Critical Parameter Management. The case studies and examples used throughout the book come from recent successful applications of the material developed in the text.
    Note: Includes bibliographical references and index
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  • 10
    Online Resource
    Online Resource
    Upper Saddle River, N.J. : Prentice Hall | Boston, MA :Safari,
    Language: English
    Pages: xx, 745 p. , ill. ; , 24 cm
    DDC: 005.2/76
    Keywords: Oracle (Computer file) ; Application software ; Development ; Internet programming ; PL/SQL (Computer program language) ; Electronic books ; local
    Abstract: The hands-on, rapid-mastery guide to Oracle PL/SQL Web development. Start building Oracle 9i PL/SQL Web applications-hands on Covers the entire development lifecycle, from design to deployment Provides instruction for PL/SQL Server Pages, the PL/SQL Web Toolkit, and the Oracle 9i Application Server Introduces Web basics-HTML, JavaScript, basic UNIX and FTP, and image handling Reviews PL/SQL and SQL concepts Includes practical tips and troubleshooting help Leverage your SQL and PL/SQL experience to build powerful data-driven Web and e-business applications-starting right now! In this book, a team of Columbia University PL/SQL instructors cover the core pieces of what you need to know, from preliminary configuration to deployment of dynamic, data-driven applications. You'll find practical examples, hands-on exercises, and dozens of practical tips and solutions designed to save you time, effort, and frustration. One step at a time, discover how to: Configure Oracle's Internet Application Server Control Web applications and servers remotely Build Oracle Web applications with PL/SQL Create dynamic, data-driven pages Test, debug, troubleshoot, and deploy your applications Maintain and optimize running Web applications Whether you've been writing simple queries or complex PL/SQL code, this book takes your database development skills onto the Web-and into the future!
    Note: Includes index
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  • 11
    Online Resource
    Online Resource
    Upper Saddle River, N.J. : Prentice Hall | Boston, MA :Safari,
    Language: English
    Pages: xviii, 461 p. , ill. ; , 24 cm
    DDC: 006.7/4
    Keywords: Automatic speech recognition ; Speech synthesis ; VoiceXML (Document markup language) ; Electronic books ; local
    Abstract: The start-to-finish guide to building enterprise-class VoiceXML applications. Code examples and UML diagrams provided for each VoiceXML element Fully developed VoiceXML applications using Java servlets, JSP, and .NET Detailed coverage of text-to-speech and automatic speech recognition technologies "XML is not a spoken language, but thanks to VoiceXML, it is the language of choice for developing spoken interfaces. If you want to voice-enable your applications and Web sites, this book speaks your language." -Charles F. Goldfarb Definitive VoiceXML bridges the gap between enterprise computing and telephony engineering, demonstrating exactly how to build new enterprise-class voice applications and voice-enable existing applications. It's the first book that delivers the depth and breadth of knowledge needed by both enterprise and telephony developers, thoroughly addressing the unique challenges of building voice systems for business. VoiceXML in depth: its role, goals, and key techniques Effective ways to architect and integrate enterprise voice applications Detailed case studies utilizing VoiceXML, Java servlets, JSP, and .NET Thorough coverage of the W3C VXML 2.0 standard Speech Recognition Grammar Format (SRGF) and Speech Synthesis Markup Language (SSML) Complete VoiceXML language reference Whether you're developing systems for customer service, finance, travel, wireless commerce, or anything else, Definitive VoiceXML gives you the proven techniques you need to maximize performance, reliability, and ROI. Part of The Charles F. Goldfarb Definitive XML Series
    Note: Includes index
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  • 12
    Online Resource
    Online Resource
    Upper Saddle River, N.J. : Prentice Hall | Boston, MA :Safari,
    Language: English
    Pages: xxii, 226 p. ; , 24 cm
    DDC: 330.1/6
    Keywords: Economic development ; Finance ; Investments ; Wealth ; Electronic books ; local
    Abstract: Brave New Wealthy World demonstrates how today's international financial arrangements arespreading prosperity and well-being more widely than ever before-and what it'll take to spreadthe wealth to virtually every corner of the Earth. John C. Edmunds proposes a new symbiotic relationship between rich and poor countries thatoffers powerful benefits to both. He demonstrates why "first world" investors will increasinglydepend upon growth in emerging economies to achieve the returns they need and offers a blueprintfor transforming emerging nations' financial systems into powerful drivers of economic growth. This book cuts through the conventional wisdom and ideologies that hide the true implicationsof globalization-and reveals a pragmatic path to a hopeful future. The long-term forecast: prosperity spreading worldwide The middle class grows- by billions Financial assets: the new catalysts of world prosperity Securitization: unleashing the power of emerging economies Why "rich" countries will increasingly depend on investments in emerging economies A new symbiosis between rich and poor Proven policies for promoting the investments that supercharge growth Overcoming the obstacles to investment in emerging economies Powerful lessons from three recent boom/bust cycles A tale of three booms Population trends and their surprising implications Demographics and economic destiny Accelerating the economic revolution that's bringing new prosperity to billions "Professor Edmunds does an outstanding job in explaining-in great detail and with examplesdrawn from concrete experience-why liquidity matters and why financial services make all thedifference if wealth is to be created. Extremely useful insight into the process of adding valuethrough securitization." -Hernando de Soto, author of The Mystery of Capital and President of the Institute for Liberty and Democracy (ILD) "I learned more about economics talking to Edmunds than I ever did in graduate school. Heshows that capitalism works. It can even work in developing countries. Capitalism is alreadyequalizing the distribution of income and bringing prosperity to many third world places.Capitalism can and will work if governments do not get in its way." -Peter T. Paul, Chairman, Sequoia National Bank, California "A provocative book with rich insights gleaned from the author's extensive professionalexperiences in developing countries." -James E. Austin Snider Professor of Business Administration, Harvard Business...
    Note: Includes bibliographical references (p. 207-213) and index
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  • 13
    Online Resource
    Online Resource
    Upper Saddle River, N.J. : Prentice Hall | Boston, MA :Safari,
    Language: English
    Pages: ix, 93 p. ; , 21 cm
    Series Statement: Prentice-Hall guides to advanced communication
    DDC: 658.4/56
    Keywords: Business meetings ; Meetings ; Electronic books ; local
    Abstract: This concise, practical book is written for you if you want to assure your meetings will be... Necessary and not just a waste of time Interesting, coherent, and well-organized A place for people to share, rather than show off, their ideas Constructive, thoughtful, and creative Inclusive, with full participation from all Efficient and not a waste of energy In today's environment, meetings are more commonplace and important than ever, because of... Advances in technology-such as videoconferencing and conference calls Increased reliance on collaborative workgroups and cross-functional work teams Increased specialization, which necessitates sharing diverse knowledge and expertise Like all books in the Prentice Hall Guides to Advanced Business Communication series, this book is... Brief: summarizes key ideas only Practical: offers clear, straightforward tools you can use Reader-friendly: provides easy-to-skim format Reviews of the core concepts book for this series, Guide to Managerial Communication by Mary Munter -Listed by the Wall Street Journal as one of the five business "books you shouldn't miss." -"Really a gem." Former managing editor, Harvard Business Review -"Short, compact, practical, and readable... I liked it immensely." Journal of Business Communication
    Note: Includes bibliographical references (p.89) and index
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  • 14
    Online Resource
    Online Resource
    Upper Saddle River, N.J. : Prentice Hall | Boston, MA :Safari,
    Language: English
    Pages: viii, 278 p. , ill. ; , 29 cm
    Edition: 9th ed.
    DDC: 658.3/02
    Keywords: Personnel management ; Supervision of employees ; Electronic books ; local
    Abstract: SUPERVISOR'S SURVIVAL KIT, NINTH EDITION continues the successful tradition of preparing today's workforce for the first steps into management. Solve problems through Mini-Games. Create a motivating work environment. Lead effective work-team behavior. Improve interpersonal communication between employees.
    Note: Includes index
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  • 15
    Online Resource
    Online Resource
    Upper Saddle River, N.J. : Prentice Hall | Boston, MA :Safari,
    Language: English
    Pages: xxiv, 509 p. , ill. ; , 24 cm. +
    DDC: 005.2/762
    Keywords: E-speak (Computer network technology) ; Java (Computer program language) ; Web site development ; Computer programs ; Electronic books ; local
    Abstract: Master HP's fast, practical, secure technology for delivering advanced Internet-based Web services. Explains service-centric computing, competitive landscape, and the first Internet service technology-e-Speak Demonstrates how to deliver powerful Web services with HP's Java-based e-Speak platform Includes fully annotated Java code examples for every e-Speak component Contains two detailed case studies: supply chain management and location-based mobile services Make the Web work for you-with HP's open, Java, and XML-based software platform for creating and delivering Web services. Web Services: A Java Developer's Guide Using E-Speak is one of the first books focusing on service-centric computing. It is also the complete, authoritative guide to e-Speak technology. Written by two HP e-Speak experts, it covers all aspects of the service life cycle, while illuminating the broader technical and business issues associated with Internet service-based economies. Web services: what they are, and how they can solve business problems Enabling Internet-based services to find each other and interact programmatically, wherever they are-securely E-Speak service development, deployment, and discovery Comparative survey of competitive initiatives and technologies such as CORBA, J2EE, ebXML, UDDI, and .NET Key concepts: client and service interactions, vocabularies, contracts, service composition; the multicore environment; persistence, events, messages, and HP's "E-Services Village" service registry E-Speak's transformation into HP Web Services Platform-a standards-based, highly interoperable platform for Internet service delivery Web Services: A Java Developer's Guide Using E-Speak contains Java code examples throughout. It also includes comprehensive case studies in supply chain management and location-based mobile services. Whatever Internet services you intend to deploy, this book is your complete blueprint for getting the job done. CD-ROM INCLUDED The accompanying CD-ROM contains the e-Speak software to get developers started, plus working code examples, tools, and the databases used in the book.
    Note: Includes index
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  • 16
    Online Resource
    Online Resource
    Upper Saddle River, N.J. : Prentice Hall | Boston, MA :Safari,
    Language: English
    Pages: xviii, 510 p. , ill. ; , 24 cm
    DDC: 808/.0666
    Keywords: Business writing ; Problems, exercises, etc ; English language ; Business English ; Problems, exercises, etc ; English language ; Technical English ; Problems, exercises, etc ; Technical writing ; Problems, exercises, etc ; Electronic books ; local
    Abstract: Taking a research-based, integrated problem-solving approach to technical and professional writing, this text provides a model that illustrates real working-world solutions to problems that students are likely to encounter in the workplace. Each chapter begins with a short scenario case study that deals with theoretical or applied issues of technical and professional communication. The problem is carried through its development and resolution, thereby preparing students to deal appropriately and successfully in the professional world,
    Note: Includes bibliographical references and index
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  • 17
    Online Resource
    Online Resource
    Upper Saddle River, N.J. : Prentice Hall | Boston, MA :Safari,
    Language: English
    Pages: xviii, 412 p. , ill. ; , 24 cm
    DDC: 004.5/6
    Keywords: Smart cards ; Electronic books ; local
    Abstract: The complete smart card guidebook for decision-makers, product managers, developers, and integrators. Smart card application development from start to finish: design, development, and deployment Covers every component of a complete system: cards, readers, host software, management systems, and more Focuses on advanced "post issuance programmable" multi-application smart cards Presents detailed case studies and product coverage Offers up-to-the-minute insights into the evolving smart card marketplace and smart card technology Smart cards represent a breakthrough solution for maximizing security in a wide range of applications. Now, two leading smart card consultants present a thorough, up-to-date, accessible introduction to smart card technology that will be invaluable to developers and decision-makers alike. Smart Cards: A Developer's Toolkit covers all you need to know to plan, design, develop, and deploy advanced multi-application smart card environments, including: Smart card physical structure, construction, tamper resistance, and tamper-evident features International standards, inter-industry command sets, and industry specifications "Post issuance programmable" smart cards: the cutting edge of smart card deployment An in-depth review of two "high-performance" smart cards, including one multi-application card PC and workstation host software for supporting smart cards Applications with the SIM smart cards in GSM and 3G mobile phones Card management systems and readers for large-scale applications in real-world environments The evolving marketplace for smart cards in the U.S. and worldwide The authors present case studies from today's most advanced smart card deployments, covering both the logistics of initial deployment and best practices for supporting ongoing operations and card populations. Whether you're an IT manager, corporate security officer, product manager, developer, or integrator, Smart Cards: A Developer's Toolkit gives you a powerful new weapon for protecting your digital assets.
    Note: Includes index
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  • 18
    Online Resource
    Online Resource
    Upper Saddle River, N.J. : Prentice Hall | Boston, MA :Safari,
    Language: English
    Pages: xxiv, 194 p. , ill., maps ; , 24 cm
    Series Statement: Financial Times Prentice Hall
    DDC: 658.4/02
    Keywords: Group decision making ; Organizational change ; Planning ; Electronic books ; local
    Abstract: Most organizations that seek to change fail. The central reason: employees are relying on obsolete "mental maps" that prevent them from observing changes in their business environment, responding effectively, or following through on changes they've begun. In Leading Strategic Change , two leading organizational consultants and researchers offer a start-to-finish strategy for helping employees redraw their mental maps -- and unleashing their power to support effective change.
    Note: Includes index
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  • 19
    Online Resource
    Online Resource
    Upper Saddle River, N.J. : Prentice Hall | Boston, MA :Safari,
    Language: English
    Pages: xxi, 680 p. , ill. ; , 25 cm
    DDC: 670.42/7
    Keywords: Process control ; Electronic books ; local
    Abstract: The state-of-the-art publication in model-based process control-by leading experts in the field. In Techniques of Model-Based Control , two leading experts bring together powerful advances in model-based control for chemical-process engineering. Coleman Brosilow and Babu Joseph focus on practical approaches designed to solve real-world problems, and they offer extensive examples and exercises. Coverage includes: The nature of the process-control problem and how model-based solutions help to solve it Continuous time modeling: time domain, Laplace domain, and FOPDT models Feedforward, cascade, override, and single-variable inferential control approaches One and two degree of freedom Internal Model Control Model State Feedback and PI/PID Implementations of IMC Tuning and synthesis of 1DF and 2DF IMC for process uncertainty Estimation and inferential control using multiple secondary measurements Basic and advanced techniques of model identification and model-predictive control The appendices review the basics of Laplace transforms, feedback control, frequency response analysis, probability, random variables, and linear least-square regression. From start to finish, Techniques of Model-Based Control offers the real-world insight that professionals need to identify and implement the best control strategies for virtually any process.
    Note: Includes bibliographical references and index
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  • 20
    Online Resource
    Online Resource
    Upper Saddle River, N.J. : Prentice Hall | Boston, MA :Safari,
    Language: English
    Pages: xviii, 254 p. , ill. ; , 24 cm
    Series Statement: Management skills, NetEffect series
    DDC: 658.8/12
    Keywords: Customer relations ; Management ; Case studies ; Customer relations ; Management ; Statistical models ; Electronic books ; local
    Abstract: For undergraduate/graduate-level courses in Quantitative Measurement and Consumer Behavior. Cutting-edge in perspective, this text presents innovative proven methods for determining whether a Customer Relationship Management (CRM) strategy for changing the way a company provides service (by adding new technology, processes, and procedures) will realize the return on the investment projected. Throughout, students see through measurable data-containing examples how CRM theory is applied with great success by various real-life companies. They learn 1) the scientific reasons why people resist change, 2) a process to deal with it (Successful People Process SSP™) and a process to measure the results in an on-going manner, and 3) how to tie those measure results to the bottom-line (SP3M™).
    Note: Includes bibliographical references (p. 246-249) and index
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  • 21
    Online Resource
    Online Resource
    Upper Saddle River, N.J. : Prentice Hall | Boston, MA :Safari,
    Language: English
    Pages: xvii, 330 p. , ill. ; , 24 cm
    DDC: 658
    Keywords: Interpersonal communication ; Management ; Electronic books ; local
    Abstract: Paul Caproni's clearly written, interesting new book will give you ideas, tools, and outstanding practices that can make you a better manager - and improve your life. If you would like to feel more fulfilled with your home life and advance in your career, this inspiring book can help you utilize your role as a manager to bring out the best in yourself, others, and your organization. In addition, Caproni will show you how to: manage in a diverse, global, technologically driven and fast-changing environment balance work and life when your firm expects a "24/7" commitment build the skills you need to move from an individual-contributor mindset to a managerial mindset build trust, respect, support, and influence in all your relationships become a critical consumer of managerial knowledge, and avoid falling victim to managerial fads
    Note: Includes bibliographical references and index
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  • 22
    Online Resource
    Online Resource
    Upper Saddle River, N.J. : Prentice Hall | Boston, MA :Safari,
    Language: English
    Pages: ix, 166 p. , ill. ; , 24 cm
    Series Statement: Management skills, Neteffect series
    DDC: 658.4/56
    Keywords: Business communication ; Meetings ; Electronic books ; local
    Abstract: This book provides practical information on a major business concern-how to manage meetings. It demonstrates how to lead them effectively, in the shortest time frame possible. Three types of meetings are outlined: information-giving, interactive, and problem solving, with details on how to prepare for and preside over each. KEY TOPICS: Chapter topics include an overview of the meeting process; structuring a topic and organizing the message; audience; platform conduct; visuals; agendas; disruptions; and asking and answering questions. MARKET: For training programs in business and industry. y.
    Note: Includes bibliographical references (p. 107) and index
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  • 23
    Online Resource
    Online Resource
    Upper Saddle River, N.J. : Prentice Hall | Boston, MA :Safari,
    Language: English
    Pages: xxi, 378 p. , ill. ; , 24 cm
    Edition: 2nd ed.
    DDC: 658.4/052
    Keywords: Negotiation in business ; Electronic books ; local
    Abstract: At last, a negotiation book that provides an integrated, big-picture view of what to do and what to avoid at the bargaining table based on the latest research findings! Combining a strong applied flavor with straightforward and lively writing, The Mind and Heart of the Negotiator presents a unified, and comprehensive overview of the insights, strategies, and practices inherent to successful negotiations and addresses the most common myths and pitfalls that plague negotiators. KEY TOPICS: This unique book weaves together a wide range of disciplines in its study of negotiation and discusses distributive negotiation, win-win negotiation, developing a negotiating style, creativity and problem solving, and cross-cultural negotiation. MARKET: For those in psychology, sociology, and organizational behavior economics interested in improving their negotiation skills.
    Note: Includes bibliographical references (p. 337-363) and indexes
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  • 24
    Online Resource
    Online Resource
    Upper Saddle River, N.J. : Prentice Hall | Boston, MA :Safari,
    Language: English
    Pages: xxviii, 160 p. , ill. ; , 24 cm
    DDC: 658/.05
    Keywords: Database management ; Information technology ; Electronic books ; local
    Abstract: 1378F-9 Maximize reliability, address downtime, and maintenance costs! Planning, analyzing, and implementing your appropriate level of automated data centers and infrastructure operations Real-world guidelines, methodology, and best practices Organization, staffing, technology, deployment, and management tips from the experts! Data center automation in distributed environments: practical advice and proven tools! Everyone wants a "lights out" data center and infrastructure operation-but in an era of distributed, Internet-centered computing, that's tougher to accomplish than ever. IT Automation: The Quest for Lights Out can get you remarkably close to the level that's right for you. In this book, a leading IT consultant, with the help of his number-one supporting cast, helps you define realistic goals for automating your IT data center and infrastructure, and then delivers a systematic, enterprise-level methodology that encompasses today's best approaches to achieving those goals, from planning through deployment and management. Coverage includes: Analyzing your own operation to identify gaps and requirements for automation Designing IT automation: steps, operations, and key considerations Addressing the organizational and staffing challenges associated with data center and infrastructure automation Redefining your technical architecture and administrative processes for maximum efficiency Selling your IT automation plan throughout the organization Post-deployment continuous improvement techniques for enhancing your "lights out" operation IT Automation: The Quest for Lights Out contains all the hands-on resources you need to get results: sample project plans, process flows, IT org charts, and more. If you're an IT executive, operations manager, consultant, or vendor seeking to enhance the value of enterprise data centers, or even an IT Management graduate student, this is the one book that will get you there.
    Note: Includes index
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  • 25
    Online Resource
    Online Resource
    Upper Saddle River, N.J. : Prentice Hall | Boston, MA :Safari,
    Language: English
    Pages: xxxiii, 357 p. , ill. ; , 24 cm
    Series Statement: Enterprise computing series
    DDC: 005.1
    Keywords: Computer software ; Development ; Electronic books ; local
    Abstract: 80% of software projects fail-here's why the other 20% succeed! Software Development is the most thorough, realistic guide to "what works" in software development-and how to make it happen in your organization. Leading consultant Marc Hamilton tackles all three key components of successful development: people, processes, and technology. From streamlining infrastructures to retraining programmers, choosing tools to implementing service-level agreements, Hamilton unifies all of today's best practices-in management, architecture, and software engineering. There's never been a more comprehensive blueprint for software success. Discover "The Ten Commandments of Software Development" Build a winning software development team, organize it for success - and retain your best talent Create a software architecture that maps to business goals and serves as a foundation for successful development Define processes that streamline component and Web-based development projects Leverage the advantages of object-oriented techniques throughout the entire lifecycle Make the most of Java, JavaBeans, and Jini technology Learn the best ways to measure software quality and productivity-and improve them Software Development is ruthlessly realistic and remarkably accessible-for managers and technical professionals alike. Best of all, its techniques can be applied to any project or organization, large or small. Ready to build software that meets all its goals? This book will get you there.
    Note: Includes bibliographical references (p. 351) and index
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  • 26
    Online Resource
    Online Resource
    Upper Saddle River, N.J. : Prentice Hall | Boston, MA :Safari,
    Language: English
    Pages: xii, 132 p. , ill. ; , 24 cm
    Edition: 2nd ed.
    DDC: 303.3/4
    Keywords: Leadership ; Self-actualization (Psychology) ; Electronic books ; local
    Abstract: A brief inexpensive paperback on self-management. KEY TOPICS: This book explores methods for achieving personal goals using self-assessment, self-reward, and self-punishment concepts and exercises. This revision includes a new chapter on Self Leadership within Teams. The practical, applied assessment exercises and activities both build and reinforce the skills all managers need to manage themselves and employees.
    Note: Includes bibliographical references and index
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  • 27
    Online Resource
    Online Resource
    Upper Saddle River, N.J. : Prentice Hall | Boston, MA :Safari,
    Language: English
    Pages: xxiii, 799 p. , ill. ; , 24 cm. +
    DDC: 005.13/3
    Keywords: C++ (Computer program language) ; Object-oriented methods (Computer science) ; System design ; Electronic books ; local
    Abstract: 53274-7 Learn ANSI C++ right from the start! If you're going to learn C++, learn it right from the start! Navigating C++ and Object-Oriented Design is the first book that teaches ANSI C++ and the object-oriented techniques that make C++ a software development breakthrough. This comprehensive tutorial reflects the authors' extensive experience teaching C++ to professional developers. Start with the clearest introduction to object modeling you'll ever read. Then learn all the essentials of C++ and more advanced topics such as exceptions, namespaces, and dynamic memory allocation. Next, discover C++ classes, the basic building block of object-oriented design. Through proven analogies and examples, the authors introduce containment and inheritance, overloading, templates, RTTI, and exception handling. And, the authors' unique presentation on multiple inheritance will give you invaluable insights into this complex topic. Learn to apply C++ and object-oriented techniques to real-world development. Discover how to design classes effectively using the authors' class design boilerplate. Understand how to design container classes. Walk through class designs using the powerful OMT methodology. Navigating C++ and Object-Oriented Design is one of the first C++ tutorials that covers in detail powerhouse ANSI C++ features like: Namespaces, bool, member templates, and RTTI Explicit, export, and nothrow versions of new and delete The IOStream Library and Standard Template Library Why learn C++ simply as a "better C" when you can write C++ code that really meets its potential? One book shows you how: Navigating C++ and Object-Oriented Design!
    Note: Includes bibliographical references and index
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