Language:
English
Pages:
x, 195 p.
,
ill. ;
,
28 cm. +
Keywords:
Communication in organizations ; Problems, exercises, etc
;
Conflict management ; Problems, exercises, etc
;
Interpersonal communication ; Problems, exercises, etc
;
Electronic books ; local
Abstract:
Communication Skills Training offers all the resources and tools needed to design effective communication skills training. Use this complete guide to design presentation, negotiation, conflict resolution, or assertiveness skills for group or work teams or design interpersonal communication training for an entire organization. The book includes a fully developed set of PowerPoint slides, handouts, learning activities, and facilitators guide for one-half, full, and two-day training programs.
Note:
CD-Rom includes 3 types of files: Adobe .pdf documents, Microsoft PowerPoint presentations, Microsoft PowerPoint files of overhead transparency masters. - Includes bibliographical references (p. 193-194)
URL:
https://learning.oreilly.com/library/view/-/1562863711/?ar
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