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  • 2010-2014  (41)
  • Safari, an O’Reilly Media Company.  (41)
  • Edward Elgar Publishing
  • [Erscheinungsort nicht ermittelbar] : TSO  (41)
Datasource
Material
Language
Years
Year
Author, Corporation
  • Safari, an O’Reilly Media Company.  (41)
  • Edward Elgar Publishing
Publisher
Keywords
  • 1
    Online Resource
    Online Resource
    MSP Survival Guide for Business Change Managers (2014)
    [Erscheinungsort nicht ermittelbar] : TSO | Boston, MA : Safari
    Details
    ISBN: 9780113314478
    Language: English
    Pages: 1 online resource (214 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: This guidance is designed to help those who are new to the role of Business Change Manager, or need guidance on how to be a great BCM and excel within an MSP® programme environment.
    Note: Online resource; Title from title page (viewed November 1, 2014) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
    BibTip Others were also interested in ...
    Online Resource
    MPI Ethno. Forsch.
  • 2
    Online Resource
    Online Resource
    Planning, Protection and Optimization ITIL 2011 Intermediate Capability Handbook (2014)
    [Erscheinungsort nicht ermittelbar] : TSO | Boston, MA : Safari
    Details
    ISBN: 9780113315222
    Language: English
    Pages: 1 online resource (192 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: This quick reference guide will help you study for the Planning, Protection and Optimization (PPO) module of the ITIL intermediate capability qualification. It is a handy, portable reference source for practitioners who work with these processes.
    Note: Online resource; Title from title page (viewed October 1, 2014) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
    BibTip Others were also interested in ...
    Online Resource
    MPI Ethno. Forsch.
  • 3
    Online Resource
    Online Resource
    ITIL and the Information Lifecycle (2014)
    [Erscheinungsort nicht ermittelbar] : TSO | Boston, MA : Safari
    Details
    ISBN: 9780113314959
    Language: English
    Pages: 1 online resource (128 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: This guidance explains the entire flow of information - from developing applications using Agile methodologies, to DevOps, to IT operation. It covers functional aspects as well as the technical implications, helping you faciliate and improve cooperation and execute strategy.
    Note: Online resource; Title from title page (viewed November 1, 2014) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
    BibTip Others were also interested in ...
    Online Resource
    MPI Ethno. Forsch.
  • 4
    Online Resource
    Online Resource
    Service Offerings and Agreements ITIL 2011 Intermediate Capability Handbook (2014)
    [Erscheinungsort nicht ermittelbar] : TSO | Boston, MA : Safari
    Details
    ISBN: 9780113315239
    Language: English
    Pages: 1 online resource (192 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: This quick reference guide will help you as you study for the Service, Offerings and Agreements (SOA) module of the ITIL intermediate capability qualification. It is a handy, portable reference source for practitioners who work with these processes.
    Note: Online resource; Title from title page (viewed October 1, 2014) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
    BibTip Others were also interested in ...
    Online Resource
    MPI Ethno. Forsch.
  • 5
    Online Resource
    Online Resource
    Portfolio, Programme and Project Offices Pocketbook (2014)
    [Erscheinungsort nicht ermittelbar] : TSO | Boston, MA : Safari
    Details
    ISBN: 9780113314447
    Language: English
    Pages: 1 online resource (56 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: Offering a summarised pocketbook guide to the practical approach to Portfolio, Programme and Project Offices (P3O). This guidance describes how to build effective governance structures for managing portfolios, programmes and projects that is tailored to the needs of the organisation. This guidance is suitable organizations or individuals, across the private or public sector, wishing to set up or maintain an effective delivery support office.
    Note: Online resource; Title from title page (viewed April 1, 2014) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
    BibTip Others were also interested in ...
    Online Resource
    MPI Ethno. Forsch.
  • 6
    Online Resource
    Online Resource
    ITIL Service Operation (Japanese Translation) (2013)
    [Erscheinungsort nicht ermittelbar] : TSO | Boston, MA : Safari
    Details
    ISBN: 9780113314171
    Language: English , Japanese
    Pages: 1 online resource (365 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: The ITIL Service Operation stage of the ITIL v3 framework highlights best-practice for delivering IT to meet agreed service levels for both business users and customers. It includes the day-to-day management of technology needed to deliver and support services.
    Note: Online resource; Title from title page (viewed June 1, 2013) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
    BibTip Others were also interested in ...
    Online Resource
    MPI Ethno. Forsch.
  • 7
    Online Resource
    Online Resource
    Portfolio, Programme and Project Offices (2013)
    [Erscheinungsort nicht ermittelbar] : TSO | Boston, MA : Safari
    Details
    ISBN: 9780113314232
    Language: English
    Pages: 1 online resource (232 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: Portfolio, Programme and Project Offices (P3O) describes how to build effective governance structures for managing portfolios, programmes and projects that is tailored to the needs of the organisation. This guidance is suitable organizations or individuals, across the private or public sector, wishing to set up or maintain an effective delivery support office.
    Note: Online resource; Title from title page (viewed September 1, 2013) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
    BibTip Others were also interested in ...
    Online Resource
    MPI Ethno. Forsch.
  • 8
    Online Resource
    Online Resource
    ITIL Service Transition (German Translation) (2013)
    [Erscheinungsort nicht ermittelbar] : TSO | Boston, MA : Safari
    Details
    ISBN: 9780113314027
    Language: English , German
    Pages: 1 online resource (408 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: The ITIL Service Transition stage of the ITIL v3 framework offers guidance for IT professionals wishing to introduce new and changed services, ensuring that the value identified in the service strategy is maintained and controlling risks to smooth operations. The guidance describes best practices for managing service change, and helping departments and businesses to transition efficiently, from one state to another. The effect of change on operations, customers, users and the business are all considered in this critical stage of the ITIL lifecycle suite.
    Note: Online resource; Title from title page (viewed March 1, 2013) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
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    Online Resource
    MPI Ethno. Forsch.
  • 9
    Online Resource
    Online Resource
    ITIL Service Operation (German Translation) (2013)
    [Erscheinungsort nicht ermittelbar] : TSO | Boston, MA : Safari
    Details
    ISBN: 9780113314041
    Language: English , German
    Pages: 1 online resource (430 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: The ITIL Service Operation stage of the ITIL v3 framework highlights best-practice for delivering IT to meet agreed service levels for both business users and customers. It includes the day-to-day management of technology needed to deliver and support services.
    Note: Online resource; Title from title page (viewed March 1, 2013) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
    BibTip Others were also interested in ...
    Online Resource
    MPI Ethno. Forsch.
  • 10
    Online Resource
    Online Resource
    ITIL Continual Service Improvement (Japanese Translation) (2013)
    [Erscheinungsort nicht ermittelbar] : TSO | Boston, MA : Safari
    Details
    ISBN: 9780113314188
    Language: English , Japanese
    Pages: 1 online resource (264 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: ITIL Continual Service Improvement provides best practice guidance on identifying and introducing a cycle of service management improvements, as well as a structured approach for assessing and measuring services. This guidance is suitable for any IT and business professional involved in the management of services, including managers and practitioners, IT architects, process and service owners and business relationship managers.
    Note: Online resource; Title from title page (viewed June 1, 2013) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
    BibTip Others were also interested in ...
    Online Resource
    MPI Ethno. Forsch.
  • 11
    Online Resource
    Online Resource
    ITIL Service Transition (Japanese Translation) (2013)
    [Erscheinungsort nicht ermittelbar] : TSO | Boston, MA : Safari
    Details
    ISBN: 9780113314164
    Language: English , Japanese
    Pages: 1 online resource (368 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: The ITIL Service Transition stage of the ITIL v3 framework offers guidance for IT professionals wishing to introduce new and changed services, ensuring that the value identified in the service strategy is maintained and controlling risks to smooth operations. The guidance describes best practices for managing service change, and helping departments and businesses to transition efficiently, from one state to another. The effect of change on operations, customers, users and the business are all considered in this critical stage of the ITIL lifecycle suite.
    Note: Online resource; Title from title page (viewed June 1, 2013) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
    BibTip Others were also interested in ...
    Online Resource
    MPI Ethno. Forsch.
  • 12
    Online Resource
    Online Resource
    ITIL Continual Service Improvement (German Translation) (2013)
    [Erscheinungsort nicht ermittelbar] : TSO | Boston, MA : Safari
    Details
    ISBN: 9780113314065
    Language: English , German
    Pages: 1 online resource (290 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: ITIL Continual Service Improvement provides best practice guidance on identifying and introducing a cycle of service management improvements, as well as a structured approach for assessing and measuring services. This guidance is suitable for any IT and business professional involved in the management of services, including managers and practitioners, IT architects, process and service owners and business relationship managers.
    Note: Online resource; Title from title page (viewed March 1, 2013) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
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    Online Resource
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  • 13
    Online Resource
    Online Resource
    Managing Successful Programmes Study Guide (2013)
    [Erscheinungsort nicht ermittelbar] : TSO | Boston, MA : Safari
    Details
    ISBN: 9780113313969
    Language: English
    Pages: 1 online resource (160 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Helping all organizations - public sector and private, large and small - achieve successful outcomes from their programme management.
    Note: Online resource; Title from title page (viewed September 1, 2013) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
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    Online Resource
    MPI Ethno. Forsch.
  • 14
    Online Resource
    Online Resource
    Management of Risk (Polish Translation) (2013)
    [Erscheinungsort nicht ermittelbar] : TSO | Boston, MA : Safari
    Details
    ISBN: 9780113314133
    Language: English , Polish
    Pages: 1 online resource (160 pages)
    Edition: 3rd edition
    Keywords: Electronic books ; local
    Abstract: M_o_R offers a structured and effective framework for risk management. This guidance will help organisations achieve business objectives by identifying risks and choosing the right response to the threats and opportunities that are created by uncertainty.
    Note: Online resource; Title from title page (viewed November 1, 2013) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
    BibTip Others were also interested in ...
    Online Resource
    MPI Ethno. Forsch.
  • 15
    Online Resource
    Online Resource
    ITIL Service Design (Japanese Translation) (2013)
    [Erscheinungsort nicht ermittelbar] : TSO | Boston, MA : Safari
    Details
    ISBN: 9780113314157
    Language: English , Japanese
    Pages: 1 online resource (460 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: The ITIL Service Design stage of the ITIL v3 framework offers guidance to IT practitioners and business leaders wanting to move their IT strategy forward. This step-by-step approach to planning focuses on quality and efficiency, leading to robust IT services that will stand the test of time. The guidance describes an approach to ensure the most relevant IT services are introduced into fully supported environments, meeting an organization's current and future business needs.
    Note: Online resource; Title from title page (viewed June 1, 2013) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
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    Online Resource
    MPI Ethno. Forsch.
  • 16
    Online Resource
    Online Resource
    ITIL Service Design (German Translation) (2013)
    [Erscheinungsort nicht ermittelbar] : TSO | Boston, MA : Safari
    Details
    ISBN: 9780113313891
    Language: English , German
    Pages: 1 online resource (508 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: The ITIL Service Design stage of the ITIL v3 framework offers guidance to IT practitioners and business leaders wanting to move their IT strategy forward. This step-by-step approach to planning focuses on quality and efficiency, leading to robust IT services that will stand the test of time. The guidance describes an approach to ensure the most relevant IT services are introduced into fully supported environments, meeting an organization's current and future business needs.
    Note: Online resource; Title from title page (viewed March 1, 2013) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
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    Online Resource
    MPI Ethno. Forsch.
  • 17
    Online Resource
    Online Resource
    Secrets of Service Level Management A Process Owners Guide (2013)
    [Erscheinungsort nicht ermittelbar] : TSO | Boston, MA : Safari
    Details
    ISBN: 9780113315109
    Language: English
    Pages: 1 online resource (308 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: An ITIL process guide that describes how to plan for, design, transition, operate and improve service level management. With a practical focus and real-life examples, this book turns the theory of SLM into practice.
    Note: Online resource; Title from title page (viewed March 1, 2013) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
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    Online Resource
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  • 18
    Online Resource
    Online Resource
    Key Element Guide ITIL Service Transition (2012)
    [Erscheinungsort nicht ermittelbar] : TSO | Boston, MA : Safari
    Details
    ISBN: 9780113315178
    Language: English
    Pages: 1 online resource (106 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: The 'Key Element Guide ITIL Service Transition' provides a handy reference to the content contained within the core ITIL Service Transition guidance and summarises its key elements.
    Note: Online resource; Title from title page (viewed July 1, 2012) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
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    Online Resource
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  • 19
    Online Resource
    Online Resource
    Key Element Guide ITIL Service Strategy (2012)
    [Erscheinungsort nicht ermittelbar] : TSO | Boston, MA : Safari
    Details
    ISBN: 9780113313716
    Language: English
    Pages: 1 online resource (168 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Provides a handy reference to the content contained within the core 'ITIL Service Strategy' guidance and summarises its key elements.
    Note: Online resource; Title from title page (viewed July 31, 2012) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
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  • 20
    Online Resource
    Online Resource
    Key Element Guide ITIL Continual Service Improvement (2012)
    [Erscheinungsort nicht ermittelbar] : TSO | Boston, MA : Safari
    Details
    ISBN: 9780113313754
    Language: English
    Pages: 1 online resource (102 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Provides a handy reference to the content contained within the core ITIL Continual Service Improvement guidance and summarises its key elements.
    Note: Online resource; Title from title page (viewed July 31, 2012) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
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  • 21
    Online Resource
    Online Resource
    Key Element Guide ITIL Service Design (2012)
    [Erscheinungsort nicht ermittelbar] : TSO | Boston, MA : Safari
    Details
    ISBN: 9780113315161
    Language: English
    Pages: 1 online resource (130 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: The 'Key Element Guide ITIL Service Design' provides a handy reference to the content contained within the core ITIL Service Design guidance and summarises its key elements.
    Note: Online resource; Title from title page (viewed July 1, 2012) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
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  • 22
    Online Resource
    Online Resource
    An Executive Guide to Potrfolio Management (2012)
    [Erscheinungsort nicht ermittelbar] : TSO | Boston, MA : Safari
    Details
    ISBN: 9780113315246
    Language: English
    Pages: 1 online resource (56 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: Suitable for senior executives with responsibility for organisational strategy and delivering programmes, this guidance discusses Management of Programmes (MoP) at a strategic level. MoP enables public and private sector organizations of all sizes to either introduce or re-energize portfolio management approaches.
    Note: Online resource; Title from title page (viewed June 1, 2012) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
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  • 23
    Online Resource
    Online Resource
    Key Element Guide ITIL Service Operation (2012)
    [Erscheinungsort nicht ermittelbar] : TSO | Boston, MA : Safari
    Details
    ISBN: 9780113313747
    Language: English
    Pages: 1 online resource (112 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Provides a handy reference to the content contained within the core ITIL Service Operation guidance and summarises its key elements.
    Note: Online resource; Title from title page (viewed July 31, 2012) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
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  • 24
    Online Resource
    Online Resource
    Key Element Guide ITIL Service Operation (2012)
    [Erscheinungsort nicht ermittelbar] : TSO | Boston, MA : Safari
    Details
    ISBN: 9780113315185
    Language: English
    Pages: 1 online resource (112 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: The 'Key Element Guide ITIL Service Operation' provides a handy reference to the content contained within the core ITIL Service Operation guidance and summarises its key elements.
    Note: Online resource; Title from title page (viewed July 1, 2012) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
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  • 25
    Online Resource
    Online Resource
    Key Element Guide ITIL Continual Service Improvement (2012)
    [Erscheinungsort nicht ermittelbar] : TSO | Boston, MA : Safari
    Details
    ISBN: 9780113315192
    Language: English
    Pages: 1 online resource (102 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: The 'Key Element Guide ITIL Continual Service Improvement' provides a handy reference to the content contained within the core ITIL Continual Service Improvement guidance and summarises its key elements.
    Note: Online resource; Title from title page (viewed July 1, 2012) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
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  • 26
    Online Resource
    Online Resource
    Key Element Guide ITIL Service Design (2012)
    [Erscheinungsort nicht ermittelbar] : TSO | Boston, MA : Safari
    Details
    ISBN: 9780113313723
    Language: English
    Pages: 1 online resource (130 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Provides a handy reference to the content contained within the core ITIL Service Design guidance and summarises its key elements.
    Note: Online resource; Title from title page (viewed July 31, 2012) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
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  • 27
    Online Resource
    Online Resource
    Key Element Guide ITIL Service Strategy (2012)
    [Erscheinungsort nicht ermittelbar] : TSO | Boston, MA : Safari
    Details
    ISBN: 9780113315154
    Language: English
    Pages: 1 online resource (168 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: The 'Key Element Guide Service Strategy' provides a handy reference to the content contained within the core 'ITIL Service Strategy' guidance and summarises its key elements.
    Note: Online resource; Title from title page (viewed July 1, 2012) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
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  • 28
    Online Resource
    Online Resource
    ITIL Service Transition (2011)
    [Erscheinungsort nicht ermittelbar] : TSO | Boston, MA : Safari
    Details
    ISBN: 9780113313181
    Language: English
    Pages: 1 online resource (360 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: The ITIL Service Transition stage of the ITIL v3 framework offers guidance for IT professionals wishing to introduce new and changed services, ensuring that the value identified in the service strategy is maintained and controlling risks to smooth operations. The guidance describes best practices for managing service change, and helping departments and businesses to transition efficiently, from one state to another. The effect of change on operations, customers, users and the business are all considered in this critical stage of the ITIL lifecycle suite.
    Note: Online resource; Title from title page (viewed July 1, 2011) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
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    Online Resource
    MPI Ethno. Forsch.
  • 29
    Online Resource
    Online Resource
    ITIL Service Operation (2011)
    [Erscheinungsort nicht ermittelbar] : TSO | Boston, MA : Safari
    Details
    ISBN: 9780113313198
    Language: English
    Pages: 1 online resource (384 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: The ITIL Service Operation stage of the ITIL v3 framework highlights best-practice for delivering IT to meet agreed service levels for both business users and customers. It includes the day-to-day management of technology needed to deliver and support services.
    Note: Online resource; Title from title page (viewed July 1, 2011) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
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  • 30
    Online Resource
    Online Resource
    ITIL Service Design (2011)
    [Erscheinungsort nicht ermittelbar] : TSO | Boston, MA : Safari
    Details
    ISBN: 9780113313174
    Language: English
    Pages: 1 online resource (456 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: The ITIL Service Design stage of the ITIL v3 framework offers guidance to IT practitioners and business leaders wanting to move their IT strategy forward. This step-by-step approach to planning focuses on quality and efficiency, leading to robust IT services that will stand the test of time. The guidance describes an approach to ensure the most relevant IT services are introduced into fully supported environments, meeting an organization's current and future business needs.
    Note: Online resource; Title from title page (viewed July 1, 2011) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
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  • 31
    Online Resource
    Online Resource
    Introduction to the ITIL Service Lifecycle (2011)
    [Erscheinungsort nicht ermittelbar] : TSO | Boston, MA : Safari
    Details
    ISBN: 9780113313150
    Language: English
    Pages: 1 online resource (280 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Introduces IT service management and ITIL. It summarises the best practices described in the 2011 editions' core guidance, explaining the basic concepts of ITIL and providing information on each stage of the service lifecycle
    Note: Online resource; Title from title page (viewed December 30, 2011) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
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  • 32
    Online Resource
    Online Resource
    ITIL Continual Service Improvement (2011)
    [Erscheinungsort nicht ermittelbar] : TSO | Boston, MA : Safari
    Details
    ISBN: 9780113313204
    Language: English
    Pages: 1 online resource (260 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: ITIL Continual Service Improvement provides best practice guidance on identifying and introducing a cycle of service management improvements, as well as a structured approach for assessing and measuring services. This guidance is suitable for any IT and business professional involved in the management of services, including managers and practitioners, IT architects, process and service owners and business relationship managers.
    Note: Online resource; Title from title page (viewed July 1, 2011) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
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  • 33
    Online Resource
    Online Resource
    Managing Successful Programmes (2011)
    [Erscheinungsort nicht ermittelbar] : TSO | Boston, MA : Safari
    Details
    ISBN: 9780113313297
    Language: English
    Pages: 1 online resource (320 pages)
    Edition: 4th edition
    Keywords: Electronic books ; local
    Abstract: Helping all organizations - public sector and private, large and small - achieve successful outcomes from their programme management.
    Note: Online resource; Title from title page (viewed August 1, 2011) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
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  • 34
    Online Resource
    Online Resource
    ITIL Service Strategy (2011)
    [Erscheinungsort nicht ermittelbar] : TSO | Boston, MA : Safari
    Details
    ISBN: 9780113313167
    Language: English
    Pages: 1 online resource (496 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: ITIL Service Strategy lies at the heart of the ITIL v3 framework, a part of the Global Best Practice suite. IT executives, business leaders, and anyone involved in IT services, can use this publication as a guide for a service strategy that delivers results and achieves business goals
    Note: Online resource; Title from title page (viewed July 1, 2011) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
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    Online Resource
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  • 35
    Online Resource
    Online Resource
    Managing Successful Projects with PRINCE2 (Brazilian Portuguese Translation) (2011)
    [Erscheinungsort nicht ermittelbar] : TSO | Boston, MA : Safari
    Details
    ISBN: 9780113313488
    Language: English , Portuguese
    Pages: 1 online resource (340 pages)
    Edition: 5th edition
    Keywords: Electronic books ; local
    Abstract: PRINCE2 is an easy-to-use project management methodology that provides the essentials for managing any project in any industry. This complete guide is fully aligned with the PRINCE2 Foundation and Practitioner exams and acts as a day-to-day reference tool to manage and deliver projects successfully.
    Note: Online resource; Title from title page (viewed November 1, 2011) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
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  • 36
    Online Resource
    Online Resource
    Managing Successful Projects with PRINCE2 (Italian Translation) (2011)
    [Erscheinungsort nicht ermittelbar] : TSO | Boston, MA : Safari
    Details
    ISBN: 9780113313020
    Language: English , Italian
    Pages: 1 online resource (342 pages)
    Edition: 5th edition
    Keywords: Electronic books ; local
    Abstract: PRINCE2 is an easy-to-use project management methodology that provides the essentials for managing any project in any industry. This complete guide is fully aligned with the PRINCE2 Foundation and Practitioner exams and acts as a day-to-day reference tool to manage and deliver projects successfully.
    Note: Online resource; Title from title page (viewed March 1, 2011) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
    BibTip Others were also interested in ...
    Online Resource
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  • 37
    Online Resource
    Online Resource
    Management of Portfolios (2011)
    [Erscheinungsort nicht ermittelbar] : TSO | Boston, MA : Safari
    Details
    ISBN: 9780113312962
    Language: English
    Pages: 1 online resource (154 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: MoP enables public and private sector organizations of all sizes to either introduce or re-energize portfolio management approaches All professionals with an interest in, or responsibility for, organizational strategy and delivering programmes and projects, will benefit from this guidance.
    Note: Online resource; Title from title page (viewed January 1, 2011) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
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    Online Resource
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  • 38
    Online Resource
    Online Resource
    ITIL v3 Planning to Implement Service Management (2010)
    [Erscheinungsort nicht ermittelbar] : TSO | Boston, MA : Safari
    Details
    ISBN: 9780113312610
    Language: English
    Pages: 1 online resource (336 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: This guidance is suitable for smaller organisations who wish to implement the ITIL v3 guidance or who are already using it and wish to improve their IT Service Management. The publication discusses the significance of size, the characteristics of small organisations and how to scale ITIL down for small organisations.
    Note: Online resource; Title from title page (viewed October 1, 2010) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
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    Online Resource
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  • 39
    Online Resource
    Online Resource
    An Executive Guide to Management of Value (2010)
    [Erscheinungsort nicht ermittelbar] : TSO | Boston, MA : Safari
    Details
    ISBN: 9780113315253
    Language: English
    Pages: 1 online resource (52 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: MoV is the core guidance for people who are responsible for maximizing the resources invested to get the best financial and non-financial benefits from programmes and projects This pocketbook is a succinct summary of the detailed framework and is suitable for those with responsibility for all levels of directing programmes and projects and managing them through to delivery.
    Note: Online resource; Title from title page (viewed October 1, 2010) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
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  • 40
    Online Resource
    Online Resource
    Management of Value (2010)
    [Erscheinungsort nicht ermittelbar] : TSO | Boston, MA : Safari
    Details
    ISBN: 9780113312788
    Language: English
    Pages: 1 online resource (153 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: MoV is the core guidance for people who are responsible for maximizing the resources invested to get the best financial and non-financial benefits from programmes and projects This guidance is aimed at those with responsibility for directing programmes and projects and managing them through to delivery.
    Note: Online resource; Title from title page (viewed November 1, 2010) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
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    Online Resource
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  • 41
    Online Resource
    Online Resource
    Management of Risk (2010)
    [Erscheinungsort nicht ermittelbar] : TSO | Boston, MA : Safari
    Details
    ISBN: 9780113313037
    Language: English
    Pages: 1 online resource (160 pages)
    Edition: 3rd edition
    Keywords: Electronic books ; local
    Abstract: M_o_R offers a structured and effective framework for risk management. This guidance will help organisations achieve business objectives by identifying risks and choosing the right response to the threats and opportunities that are created by uncertainty.
    Note: Online resource; Title from title page (viewed December 1, 2010) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
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    Online Resource
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