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  • 2020-2024  (30)
  • [Erscheinungsort nicht ermittelbar] : Productivity Press  (30)
  • Electronic books ; local  (30)
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  • 1
    Online-Ressource
    Online-Ressource
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781439886854
    Sprache: Englisch
    Seiten: 1 online resource (224 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: In Keeping Score, the author contends that metrics must be all-encompassing. They must focus not just on the present, but need to consider the past and future. They also must consider the needs of all participants, including customers, shareholders, and employees. Still one must know exactly what to measure, as measuring everything can be more damaging than measuring nothing. Taking a balanced Baldrige approach, this book shows how to evaluate current approaches to measurement and pinpoint false measurements. It covers the selection of financial metrics, ways to measure employee and customer satisfaction, and methods to track performance and measure quality.
    Anmerkung: Online resource; Title from title page (viewed May 6, 2020) , Mode of access: World Wide Web.
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  • 2
    Online-Ressource
    Online-Ressource
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781000285604
    Sprache: Englisch
    Seiten: 1 online resource (574 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: Developed by the author and now being employed by a number of businesses, Quick Response Manufacturing (QRM) is an expansion of time-based competition, aimed at a single target with the goal of reducing lead times. The key difference between QRM and other time-based programs is that QRM covers an entire organization, from the shop floor to the office, to sales and beyond. Providing guidelines for establishing a QRM enterprise, this volume builds upon kaizen, TQM, TPM, and other practice to help organizations streamline all functions of their operation. It shows how to quickly introduce products, along with ways to rethink materials and production management.
    Anmerkung: Online resource; Title from title page (viewed October 28, 2020) , Mode of access: World Wide Web.
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  • 3
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    Online-Ressource
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781000213980
    Sprache: Englisch
    Seiten: 1 online resource (225 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: "Gil Crosby has accomplished what most of us in the world of applied behavioral science, in general, and OD and T-Group training, in particular, have not—making the theoretical father of our work accessible. Thus, this book is a gift and with it we can understand more deeply and teach others more accurately what Lewin actually stated and meant. Moreover, the book is reader-friendly, visually appealing, and humorous rather than academically boring. Thank you, Gil!" Dr. W. Warner Burke E.L. Thorndike Professor of Psychology and Education Teachers College, Columbia University Kurt Lewin (1890-1947) was a visionary psychologist and social scientist who used rigorous research methods to establish an approach to planned change that is both practical and reliable. He mentored and inspired most of the early professionals who came to identify themselves as practitioners of organization development (OD). He also fostered the emergence of the experiential learning method known as the T-group, which uniquely structures group dynamics into a laboratory for dramatic individual and team development. In the early days, most OD professionals learned much about themselves and about group dynamics through T-group experiences. Lewin’s methods, though little known, yield consistent business results such as increased performance and improved morale. His approaches have the rare impact of not just changing behavior, but changing the beliefs that underlie behavior. Sadly, most OD professionals today— business and organizational leaders, community organizers, and people, in general—have never read any of Lewin’s actual writing beyond a quote or two. Indeed, some in the OD profession have rejected or distanced themselves from what they think Lewin taught, even though they and many others seem to know very little about his methods or history. Because Lewin was a prolific writer, one of the author’s main goals is to organize his immense body of published work so that readers can easily explore the source material and form their own opinions. Essentially, this book is aimed at introducing Lewin in a new way, both simplified yet substantial enough to guide anyone who is trying to plan change, whether at the individual, group/team, organizational, or societal levels. Lewin was not trying to create methods for OD professionals alone (or for social scientists as he regarded himself). In his interventions, he taught those how to do their own version of planned change. He bel...
    Anmerkung: Online resource; Title from title page (viewed August 27, 2020) , Mode of access: World Wide Web.
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  • 4
    Online-Ressource
    Online-Ressource
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781000764963
    Sprache: Englisch
    Seiten: 1 online resource (542 pages)
    Ausgabe: 2nd edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: Achieve any cost goals in half the time and achieve stable production with quality designed in right-the-first-time. Design for Manufacturability: How to Use Concurrent Engineering to Rapidly Develop Low-Cost, High-Quality Products for Lean Production is still the definitive work on DFM. This second edition extends the proven methodology to the most advanced product development process with the addition of the following new, unique, and original topics, which have never been addressed previously. These topics show you how to: Cut cost from 1/2 to 1/10 in 9 categories— with ways to remove that much cost from product charges and pricing Commercialize innovation— starting with Manufacturable Research and learning from the new section on scalability, you will learn how to design products and processing equipment to quickly scale up to any needed demand or desired growth. Design product families that can be built "on-demand" in platform cells that also "mass customize" products to-order Make Lean production easier to implement with much more effective results while making build-to-order practical with spontaneous supply chains and eliminating forecasted inventory by including an updated chapter on "Designing Products for Lean Production" The author’s 30 years of experience teaching companies DFM based on pre-class surveys and plant tours is the foundation of this most advanced design process. It includes incorporating dozens of proven DFM guidelines through up-front concurrent-engineering teamwork that cuts the time to stable production in half and curtails change orders for ramps, rework, redesign, substituting cheaper parts, change orders to fix the changes, unstable design specs, part obsolescence, and late discovery of manufacturability issues at periodic design reviews. This second edition is for the whole product development community , including: Engineers who want to learn the most advanced DFM techniques Managers who want to lead the most advanced product development Project team leaders who want to immediately apply all the principles taught in this book in their own micro-climate Improvement leaders and champions who want to implement the above and ensure that the company can design products and versatile processing equipment for low-volume/high-mix product varieties Designing half to a tenth of cost categories can avoid substituting cheap parts, which degrades quality, and encourages standardization and spontaneous s...
    Anmerkung: Online resource; Title from title page (viewed May 11, 2020) , Mode of access: World Wide Web.
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  • 5
    Online-Ressource
    Online-Ressource
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781000060461
    Sprache: Englisch
    Seiten: 1 online resource (542 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: Dr. H. James Harrington and Frank Voehl have gathered together the thoughts and ideas of more than 20 of the most creative innovation thought leaders from business, professional practice, and academia in this compelling book. The thought leaders look at innovation from almost every angle – their statements offer an unparalleled view of innovation and provide a depth of insight that is extraordinary. Harrington and Voehl’s reflection on each chapter, and on the sections within the book, provides useful links between themes and reinforces the relationships between many of the ideas. Anyone interested in innovation (practitioner or researcher) will benefit from this global thought collection. The contributors' multiple perspectives, models, practical examples, and stories provide a sense of innovation that no single writer could ever capture. A company’s future growth will only come through successful innovation. This book is organized around Dr. Harrington's innovation pyramid, which consists of the 16 building blocks required to bring about significant improvements in an organization’s ability to deliver creative products. It highlights the principles and recommendations in ISO's new innovation standard 56002 and provides many new concepts that are not included in the standard. It includes a free, powerful, and valuable online customized innovation maturity analysis. Following three unassailable facts will strike you as soon as you read this book: 1. Innovation is the new mantra; whether you're involved in a not-for-profit, for-profit, service sector, or governmental organization. 2. Understanding that innovation and creative activities penetrate into every part of an organization requiring multiple perspectives that drive a new way of thinking and working that impacts the organization's culture, social operations, and commercial context that impacts the total organization, and not just new products or services. 3. Innovation is an exciting adventure. Total Innovative Management Excellence (TIME): The Future of Innovation (978-0-367-43242-3, 340635) draws on insights from around the globe in order to be competitive in fast-moving technologies.
    Anmerkung: Online resource; Title from title page (viewed April 13, 2020) , Mode of access: World Wide Web.
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  • 6
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    Online-Ressource
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781000067224
    Sprache: Englisch
    Seiten: 1 online resource (272 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: It's All Analytics! The Foundations of AI, Big Data and Data Science Landscape for Professionals in Healthcare, Business, and Government (978-0-367-35968-3, 325690) Professionals are challenged each day by a changing landscape of technology and terminology. In recent history, especially in the last 25 years, there has been an explosion of terms and methods that automate and improve decision-making and operations. One term, "analytics," is an overarching description of a compilation of methodologies. But AI (artificial intelligence), statistics, decision science, and optimization, which have been around for decades, have resurged. Also, things like business intelligence, online analytical processing (OLAP) and many, many more have been born or reborn. How is someone to make sense of all this methodology and terminology? This book, the first in a series of three, provides a look at the foundations of artificial intelligence and analytics and why readers need an unbiased understanding of the subject. The authors include the basics such as algorithms, mental concepts, models, and paradigms in addition to the benefits of machine learning. The book also includes a chapter on data and the various forms of data. The authors wrap up this book with a look at the next frontiers such as applications and designing your environment for success, which segue into the topics of the next two books in the series.
    Anmerkung: Online resource; Title from title page (viewed May 25, 2020) , Mode of access: World Wide Web.
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  • 7
    Online-Ressource
    Online-Ressource
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781000285598
    Sprache: Englisch
    Seiten: 1 online resource (296 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: Developed by a plant manager who experienced first-hand the challenges to going green in a business environment, Green Intentions provides organizations with a simple, straightforward, and practical approach to green the Green Value Stream (GVS) process that is as mindful as it is profitable. Based on the highly successful, Lean philosophy, the GVS process shows you how to quickly identify, measure, and minimize the seven green wastes to realize immediate cost savings. With the initial savings from harvesting the low-hanging fruit, organizations will have the support and momentum needed to eliminate each of the green wastes, leading to environmental sustainability and the substantial business benefits that follow, including increased revenues, new customers, employee retention, innovation, and increased shareholder value. Part I, Going Green shows how the green value stream provides a dynamic, proven, and successful approach to going green. It also defines each of the seven green wastes, explains the overall green value stream process, provides guidance on implementing it in your organization, and shows how to map your green value stream. Part II, The Seven Green Wastes provides a step-by-step process for minimizing and eliminating each of the seven wastes. It includes real-life examples illustrating the environmental and economic benefits associated with moving toward the elimination of each. The book also includes: A Green Dictionary that defines current terms associated with the green movement Web links and other resources to help you in your journey toward environmental sustainability An environmental primer that clears through the rhetoric to give you a clear picture of what is going on with the environment and what the end goal of environmental and overall sustainability needs to look like
    Anmerkung: Online resource; Title from title page (viewed October 28, 2020) , Mode of access: World Wide Web.
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  • 8
    Online-Ressource
    Online-Ressource
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781000056525
    Sprache: Englisch
    Seiten: 1 online resource (170 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: If you ever wondered if Agile methodology can be applied to a sales environment, then this is the book for you. A step-by-step process explained from the point of view of someone who has walked the walk, not just talked the talk. A compelling read for anyone who wants to elevate their sales approach above the crowd. –Ken Aitken Managing Director, SmartFreight The sales function, once believed to be exempt from the requirement to practice continuous improvement, is struggling. Now shaken by the age of e-commerce, sales teams are looking for answers. Agile Sales provides a path forward. –Robert Hafey Author, Lean Safety and Lean Safety Gemba Walks The Agile philosophy has grown and achieved success initially through the technology design and development teams of some of the world’s largest, most successful organizations. Recently, it has been adopted by the marketing departments of these organizations and others, and new techniques are evolving for defining, engaging, and providing customers with amazing and unique experiences. Sales teams are becoming disrupted by technology and the differentiated experiences marketing teams are providing for their customers online using Agile techniques. Sales organizations have been looking for a way to avoid disruption and get back into the game with value. Sales teams are now beginning to adopt Agile, which is enabling these teams to revolutionize the way they engage customers with value and delightful experiences that result in greater value for the customers and themselves. This book outlines how Agile can help sales teams develop a culture of innovation focused on their customers. This book takes the reader through the customer’s buying journey (Agile technique), outlining tips and tricks that have come from Agile deployments within sales functions to help them get started. The key benefit for the reader is the introduction of a proven philosophy and techniques that will help them avoid disruption, elevate themselves from the commodity trap, and achieve success again. This book provides the reader with insights into how to achieve sustainable change using real-life case examples. The reader will also experience enjoyment and delight from the stories told and case examples provided.
    Anmerkung: Online resource; Title from title page (viewed April 23, 2020) , Mode of access: World Wide Web.
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  • 9
    Online-Ressource
    Online-Ressource
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781000056617
    Sprache: Englisch
    Seiten: 1 online resource (332 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: Shelving Guide: Business and Management / Strategic Planning / Leadership / Operations Culture, Strategy, Execution. These three components forge the path to realized potential. The Blendification® System breaks down and rebuilds these core concepts within your company's DNA, setting the foundation for an energizing, engaging, and impactful organization. It is based on the belief that many organizations fail to maximize their potential because they simply do not comprehend the magnitude of their personal and collective untapped capabilities. Many workplaces are stuck in "second gear," not quite embracing and pursuing their full potential. Corporate missions are based on market dominance and incremental profit growth, leaving a massive blind spot in terms of the connection between employees, customers, and communities. This short-sightedness may provide a clear focal point, but it leaves the company, its leadership, and its employees with limited sustained motivation to realize potential. The Blendification® System embraces the connection between culture, strategy, and execution using the Strategy Whiteboard and integrating emotional and system intelligence into the following three-step model: Strategic Analysis including Culture Strategic Focus, Strategic Outcomes, and Strategic Actions Strategic Execution The Blendification® System connects culture, strategy, and execution in a meaningful way that fosters an inspired, exceptional workforce. By focusing on the unifying purpose within each organization, the platform promotes alignment between leadership and employees setting a clear, strong foundation in which every individual can thrive. With this foundation in place, organizations activate their employee's potential who then take care of their customers. By fully engaging those with whom organizations directly interact, these individuals then become the spark that ignites community-wide advancement. This is not a theory-based, philosophical book. This is an in-depth operating system by which organizations reshape their infrastructure to realize potential. The methodology outlined in The Blendification® System creates agile and efficient action, maximizing success in periods of economic expansion and times of uncertainty such as the COVID-19 outbreak, the Great Recession, and 9/11. By following the structure outlined in The Blendification® System and using the Strategy Whiteboard, organizations will move beyond financial success to uplifti...
    Anmerkung: Online resource; Title from title page (viewed May 18, 2020) , Mode of access: World Wide Web.
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  • 10
    Online-Ressource
    Online-Ressource
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781000068368
    Sprache: Englisch
    Seiten: 1 online resource (174 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: Get in Gear: The Seven Gears that Drive Strategy to Results (978-0-367-47149-1, 335422) Shelving Guide: Business and Management/Leadership/Strategy Only 10% to 25% of organizations get it right when it comes to achieving the expected results from their strategic planning. This means 75% to 90% of them are leaving results on the table and wasting their time on things that don’t matter. Almost a decade ago, a major steel manufacturer approached Sean Ryan and his team to help them think through how to better convert strategy to results. This was the catalyst for the seven gears that translate strategy to results found in Strategy-Execution-Results (SXR™). Why Gears? Gears transmit energy. The more aligned they are and the less friction in their chain, the better they function. Leaders can easily identify the gear creating the most friction and then take action to better align that gear with the strategy generating better results. This creates momentum to improve the alignment and performance of other gears. This approach also emphasizes the ways everyone in the organization has some influence over every gear. Based on Sean Ryan’s consulting and training with organizations from start-ups to the Fortune 100, he’s found that these performance gears drive better results. You’ll employ them to align your goals with your strategy, create visible scorecards to know whether or not you’re on track, and identify the critical behaviors and actions that will drive performance. Readers will use this book to point their efforts toward getting meaningful results from their strategy. As noted in the Harvard Business Review: "The prize for closing the strategy-performance gap is huge: increasing performance by at least 50% for most organizations." After moving beyond their initial amazement of just how misaligned they were, they’ll be able to quickly apply the seven gears to sell better and more, drive down costs, improve quality and safety, and recruit talent for the future. In addition, there’s nothing in this book that has not been applied in actual business settings. While companies could use the SXR™ Framework to overhaul their organization top to bottom, they’ll also appreciate that they don’t have to change everything at once to make progress. Upon understanding each of the gears and how to create Follow-up and Follow-through, they’ll be able to improve any gear to start seeing strategic outcomes. You’ve got it in Gear, now Stay in Gear. Join the Strategy-...
    Anmerkung: Online resource; Title from title page (viewed June 3, 2020) , Mode of access: World Wide Web.
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  • 11
    Online-Ressource
    Online-Ressource
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9780429662997
    Sprache: Englisch
    Seiten: 1 online resource (142 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: Freedom Within a Framework: Hearing the Voice of the Customer on the Factory Floor (978-0-367-08577-3, K406714) Shelving Guide: Business and Management/Customer Satisfaction/Quality This book shows you how to harmonize three business functions to address customer needs by using a novel approach that combines Design for Six Sigma (DFSS) and Continuous Improvement tools. The DFSS tool used is the Quality Function Deployment (QFD) process, which is also known as the House of Quality (HOQ). Although these are techniques reserved for the design of new products, the book illustrates how the HOQ helps translate exactly what customers specifically find important about your products. In addition, if customers are experiencing issues with that product, it helps map those issues and prioritizes the Critical to Quality (CTQ) parameters. Because the HOQs tie the Voice of the Customer to CTQs, it continues to connect to the product design and ends with manufacturing process variables. This linkage makes this idea and approach unique. Stopping there may show that there is linkage between the customer and manufacturing process variables, but moving ahead, we must also connect the functions within the business that provides the product. The book helps define the key business function as three large business functions that must work as one cohesive and unified team. These functions are: commercial (sales and marketing), R&D (product properties and services), and operations (product quality). Connecting these functions involves many colleagues, and a very effective communication process among the three is vital for the success of the product and customer satisfaction. Understanding the voice of the customer is paramount—not doing so could lead to product performance issues and loss of market share. In addition, repeated customer dissatisfaction permeates internal workplace culture—employees begin to feel that they are producing products disconnected from end users’ needs and wants.
    Anmerkung: Online resource; Title from title page (viewed March 12, 2020) , Mode of access: World Wide Web.
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  • 12
    Online-Ressource
    Online-Ressource
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9780429683572
    Sprache: Englisch
    Seiten: 1 online resource (102 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: One of the major discussions in the business world is: How do we get our human capital assets more engaged in the organization? Current Gallup Polls state that 85% of our employees are not engaged within their organizations. Employee Empowerment fully analyzes this workplace condition, which is a major concern for most CEOs. The solution proposed by this book is the introduction of the TLS (Theory of Constraints - Lean - Six Sigma) Continuum Empowerment model, which comprises three levels of empowerment – Management, Cross-Functional Team, and Individual. The first is the empowerment that comes from upper management to the organization as a whole. The second level is the empowerment that comes from the various cross-functional teams and the final level is from the individuals themselves through their ability to take ownership in the processes in which they are involved. The end solution in the book is that if we can get the human capital assets to take ownership of the processes (that is, empower the front-line employees), it will increase the level of engagement. If they become more engaged they will empower the organization at all levels to introduce sustainable change management to resolve problems within the organization. One of the tools of individual empowerment is the use of the Six Sigma toolbox. This book makes the case that when human capital assets take ownership of the processes, then we have greater engagement, and thus a more empowered organization.
    Anmerkung: Online resource; Title from title page (viewed June 9, 2020) , Mode of access: World Wide Web.
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  • 13
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    Online-Ressource
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781000213942
    Sprache: Englisch
    Seiten: 1 online resource (220 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: With business and organisations moving at an ever-faster pace and facing evermore demanding challenges, the need for efficient, succinct and productive interaction between individuals of those businesses and organisations is more important than ever. With the bounds of communication restrictions abandoned through technological advances (we can now see and hear anyone across any manner of virtual platforms anywhere around the globe) and with a greater understanding of the underlying dynamics of human interaction, unprecedented pressure has been thrust upon the individual or individuals who, often, enable these dynamic interactions: the facilitator. Many of us have, at one time or other, been responsible for a meeting – whether between a small number of individuals or an entire organisation of hundreds, or possibly thousands, of businessmen and women. Or, perhaps, we’ve had to be the mediator in a family dispute closer to home or managed a discussion between two feuding friends or colleagues. One way or another, chances are, all of us have been a facilitator at some point in our lives. With the ever-growing demands placed on facilitators, this book delivers a methodical and structured approach to facilitation. This book is the definitive guide to instruct and assist facilitators – both new and experienced – with a set of guidelines and underlying theory that will benefit any facilitator, whether as a mediator between two individuals, single-handedly facilitating a group of 100 or working as part of a facilitation team in a multinational corporation. The first part of the book develops the core basic skills of those new to the art of facilitating. There are many examples and exercises to show the reader how to apply them in different situations. The second part of the book is for more experienced facilitators as it focuses on more advanced skills and tackling difficult situations. Specific tools and techniques are illustrated for the reader. Essentially, this book is aimed at developing and mastering the art of facilitation. Facilitation is the art of getting the best out of groups of people to brainstorm, solve problems and gain consensus. Based on 30 years’ experience of the author and running multiple facilitation training courses across the globe, this book is aimed at upskilling people, managers and leaders to drive change and consensus with groups through running workshops and meetings.
    Anmerkung: Online resource; Title from title page (viewed October 14, 2020) , Mode of access: World Wide Web.
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  • 14
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    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781000177404
    Sprache: Englisch
    Seiten: 1 online resource (142 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: People do their best work when they are motivated. This may sound obvious, but while people managers instinctively agree with the centrality of motivation at work and its impact on employee engagement, their practices do not follow. With so much "real work" to do every day, how can managers also carve out time to learn, engage, build relationships, tap motivation, encourage development, and inspire? The problem is a false dichotomy between the world of business and that of people development. What if managers were able to systematically transform everyday business issues into meaningful, developmental coaching opportunities with employees at the same time ? This proven coaching approach radically shifts conversations away from either-or propositions and uses an entirely different lens: transforming business challenges by connecting them directly to employee motivation to achieve the desired business result while dramatically increasing employee engagement. And all this comes none too soon as leaders must rethink the way they lead given the modern realities of organizational life. Among them: A rapidly changing workplace and increasing uncertainty that requires a fundamental shift in the leader’s approach, including the distribution of authority and the expectation that employees take responsibility for their own learning Pervasive and persistent employee disengagement, characterized by employees who no longer accept the organization’s priorities at the expense of their own, where organizations that continue to dictate terms will find ongoing challenges with costly employee turnover and lack of engagement During the past decade, the Developmental Coaching Model has been taught across the globe in nine languages and has been enthusiastically embraced by thousands of managers while dissolving the invisible barriers that block individual and organizational development and business success.
    Anmerkung: Online resource; Title from title page (viewed October 8, 2020) , Mode of access: World Wide Web.
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  • 15
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    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9780429603549
    Sprache: Englisch
    Seiten: 1 online resource (306 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: Around the world, hundreds of thousands of supervisors and leaders provide coaching, supervision and leadership to staff every day of the year, yet the majority of supervisors have never attended formal training about how to be an effective supervisor and leader. The majority of supervisors do not refresh their skills, knowledge and capabilities to remain up to date or evaluate their supervisory practice regularly. Supervision is fundamental to ensure that employees meet the requirements of their role, feel supported and valued, and engage in ongoing growth and development. When supervision is effective, it reduces stress, fatigue and burnout. Supervision ensures that employees reflect on their work to maintain high performance and it supports well-being as a professional. This latest book is an essential guide for experienced supervisors and leaders. It is a comprehensive book demonstrating how to provide effective supervision and leadership in the modern workplace. It assists leaders to understand the industrial and ethical context in which supervision is provided, how to evaluate the effectiveness of supervision, and shows supervisors and leaders the specific capabilities that are necessary to be a quality leader and supervisor. This book is a must-read for any supervisor or leader who wants to provide effective supervision and leadership. Each chapter provides valuable information and the latest research on supervision with reflective questions to guide supervisors in their thinking and learning about supervision.
    Anmerkung: Online resource; Title from title page (viewed April 7, 2020) , Mode of access: World Wide Web.
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  • 16
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    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781000163094
    Sprache: Englisch
    Seiten: 1 online resource (218 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: Research in cognitive science over the last 30 years shows much of what we know about culture in the business world is based on myth, wishful thinking, outdated science, or is just plain wrong. This is why culture-shaping and change programs in organizations often amount to little more than sloganeering with minimal impact on the lived experience of employees. This book bridges the gap between the latest research on cognitive science and culture, providing a valuable guide for change leaders, CEOs, and practitioners on how to sustainably work with and change this important resource. It answers many of the major questions that have plagued culture work, such as: Why so many CEOs and management consultants preach culture change when so few culture interventions actually succeed Why CEOs persist in believing "culture starts at the top" when virtually no research in anthropology supports that claim Why most culture shaping approaches have no answer for how to affect culture in global companies Why culture doesn’t cause us to do anything, yet we persist in believing that somehow it does Why so many culture-shaping projects focus on corporate values despite the fact modern science shows why changing personal values is exceedingly difficult What we are learning about culture from the last 30 years of cognitive science gives us the foundation for far more impactful and sustainable interventions than have been possible to date. This book explains why, showing how everyday business practices well beyond HR are key to culture change. Why? Because the brain’s synaptic plasticity can only be altered through new sustained and widespread organizational habits and routines. This groundbreaking, practical guide will show you finally how to realize the full power of culture as a transformational, empowering, and competitive resource.
    Anmerkung: Online resource; Title from title page (viewed August 17, 2020) , Mode of access: World Wide Web.
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  • 17
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    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781000286656
    Sprache: Englisch
    Seiten: 1 online resource (244 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: For Florida Power and Light, Hewlett-Packard, and Texas Instruments, policy deployment has created a critical bridge between corporate goals and their company-wide deployment. Hoshin Kanri offers top and middle managers a guide to customizing a policy deployment program especially suited to their company. This book is a compilation of examples of policy deployment and demonstrates how company vision is converted into individual responsibility. It contains practical guidelines, 150 charts and diagrams, and five case studies that illustrate the procedures of Hoshin Kanri. The six steps to advanced process planning are reviewed and include: a five-year vision; one-year plan; deployment to departments; execution; monthly audit; and annual audit. The practice of Hoshin Kanri will enable you to: Align all departmental and individual project goals to corporate goals and eliminate duplication of effort. Communicate to every employee his or her role in achieving the company vision. Closely monitor performance using carefully devised measures of progress. Learn how Hoshin Kanri can increase your company's responsiveness to social, economic, and technical changes through flexible strategic management. (Originally published by the Japanese Standards Association)
    Anmerkung: Online resource; Title from title page (viewed December 17, 2020) , Mode of access: World Wide Web.
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  • 18
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    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781000053692
    Sprache: Englisch
    Seiten: 1 online resource (172 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local ; Electronic books
    Kurzfassung: The concept of strategic human resource management has developed widely in the last couple of years, especially because of the impact of human resources on the competitiveness of organizations. The development of human resource strategies involves taking into account their multiple mutual dependencies and the fact that they must be vertically integrated with the business strategy. These strategies define the intentions and plans related to the overall organizational considerations, such as organizational competitiveness, effectiveness or image, and to more specific aspects of human resources management, such as resourcing, motivating, valuating, learning and development, reward and employee relations. Strategic management of human resources provides a large perspective on the way critical issues or success factors related to people can be addressed and how different concepts of strategic decisions are made, with long-term impacts on the behavior and success of the organization. The fundamental objective of human resource strategic management is to generate strategic capabilities by ensuring that the organization has the high-qualified, committed and well-motivated employees it needs to achieve and sustain the competitive advantage. The emergence of strategic human resource management (SHRM) is influenced by global competition and the corresponding search for sources of a sustainable competitive advantage. SHRM has achieved its prominence because it provides a means by which business firms can enhance the competitiveness and promote managerial efficiency. It facilitates the development of human capital that meets the requirements of a competitive business strategy, so that organizational goals and the mission of the organization will be achieved. The HRM system is defined as "a set of distinct but interrelated activities, functions and processes that are directed at attracting, developing, and maintaining (or disposing of) a firm’s human resources." Many agree that HRM is the most effective tool which contributes to the creation of human capital, and in turn, contributes to organizational performance and the competitive advantage. This book puts emphasis on understanding the role of HRM between organizations and people and provides an analytical approach toward encompassing HRM, employment relations, and organizational behavior. As a management discipline, HRM draws insights, models and theories from cognate disciplines and applies them to real...
    Anmerkung: Online resource; Title from title page (viewed March 25, 2020) , Mode of access: World Wide Web.
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  • 19
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    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781000077599
    Sprache: Englisch
    Seiten: 1 online resource (328 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: Become a corporate change agent Learn to implement and cultivate a culture of improvement with the assistance of one of the world’s most respected experts Managing a business so that it achieves a supreme pace of improvement requires that all members of an organization can and do make their best contributions to the success of the enterprise. Management must provide employees with a shared set of values and beliefs so that they can decide for themselves how to behave in accordance with the expectations of a nurturing and empowering culture. A Culture of Rapid Improvement is intended for those leaders seeking to encourage dramatic improvement within their organizations. It shows these change agents how they can— · Develop the shared values and beliefs that serve as the foundation for a dynamic culture · Engage all employees to join the new culture and provide opportunities for these stakeholders to initiate and participate in improvement · Measure, evaluate, and manage the performance of the new culture Filled with lessons garnered from practical examples, this text is based on Raymond C. Floyd's 40 years of industrial management experience, including his more than 20 years at Exxon Mobil. He is the winner of a Shingo Prize and also holds the unique distinction of having led businesses from two different industries that were both recognized by IndustryWeek magazine as being among the Best Plants in America. If you approach the task of improvement with proper action and full participation, improvement is not just possible, but inevitable. At six months, you will notice a difference in your organizational culture; at the end of two years, you will be operating with near–world-class performance.
    Anmerkung: Online resource; Title from title page (viewed March 12, 2020) , Mode of access: World Wide Web.
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  • 20
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    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781000059960
    Sprache: Englisch
    Seiten: 1 online resource (174 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: ReducedEffort® Changeover: The Lean Way to Quickly Reduce Changeover Downtime provides a step-by-step guide for conducting a Kaizen event that empowers the people who do the work to improve how that work is done. Packed with tips, tools, and examples, this practical guide begins with a clear description of the Lean principles underlying the ReducedEffort Changeover system. In addition, it explains how and why reducing the effort always reduces the time of converting a machine, line, or process from one product to another. In this book, you’ll find everything you need to quickly and dramatically reduce the effort and time of any process using the ReducedEffort method. This is not another book about how to do SMED. Like SMED, ReducedEffort Changeover (REC) does reduce changeover time, but REC is not SMED. SMED, Single Minute (or digit) Exchange of Dies, developed by Dr. Shigeo Shingo, has been the process used for many years by countless manufacturing plants to reduce changeover time. The SMED process was used in Toyota to reduce the changeover of a 1,000-ton stamping press from four hours to three minutes. As a Lean-based process, the REC system focuses on reducing the labor, not the time, involved in changing over a machine to work on a different product. With REC, there are no Standard Operation Combination Sheets to fill out and no Problem Identification Sheets to complete, and it does not require the arduous chore of timing every task, as SMED does. Very little capital investment is required with REC. Unlike SMED, it does not require management-approved funding to achieve substantial results. Because REC is not capital-driven, management does not need to drive the process. The operators will drive the process because it reduces their labor. One of the biggest advantages of REC over SMED is that operators will readily accept the process, and more important, they will want to sustain it. The reason for this is quite simple and will become evident when the REC process is defined. REC takes SMED to a new level that is easier and faster both to implement and to deliver sustainable results.
    Anmerkung: Online resource; Title from title page (viewed March 9, 2020) , Mode of access: World Wide Web.
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  • 21
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    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781000068870
    Sprache: Englisch
    Seiten: 1 online resource (720 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: The context of business has been changing for companies in recent years, and following numerous corporate and accounting scandals, many countries have increased the number of national and international regulations designed to ensure transparency and compliance with the law. Because of the existence of these new regulations, the level of control, the severity of sanctions by governments, and the amount of the fines for noncompliance have increased dramatically. In parallel, with the technological revolution in communications, business management has become more transparent, and any negative event is uploaded to social networks and shared with an indeterminate number of people. This change in the regulatory, sanctioning and technological context has forced large companies to rethink risks, investments and budgets to deal in this more complex environment. To transition to this change, some companies have included ethics and compliance programs in their corporate agenda, along with marketing and sales plans, strategies, growth targets, investment plans and/or talent acquisition. While each industry has its particular risks, in this book, the author describes the essential elements that any effective ethics and compliance program should contain. This book is a source of information that connects yesterday with today. The author shares observations and lessons of the past to suggest corporate leaders implement effective ethics and compliance programs to protect their organizations and themselves. The book covers theories of ethics but with an eye focused on practical application. Risks, ethics, and compliance are analyzed with an overall vision, connected to the reality of business life, without getting bogged down in abstract thinking or in technical and regulatory details. Ethics and compliance are disciplines that have increasingly achieved greater recognition in organizations. Thus, due to the importance of risk management in the business world and the necessary involvement of the CEO and the board of directors, it seems appropriate that executives get access to a book about risks, ethics, compliance and human resources directed not only to compliance experts but also to any organizational leader. This book is a wake-up call that allows business leaders to understand the benefits of implementing an effective ethics and compliance program that will help members of organizations to make the right decisions and act within the law. If they do, they ...
    Anmerkung: Online resource; Title from title page (viewed May 13, 2020) , Mode of access: World Wide Web.
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  • 22
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    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781000170214
    Sprache: Englisch
    Seiten: 1 online resource (192 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: To enhance and sustain its Lean journey, a company must implement information systems that fully support and enhance the Lean initiative. In
    Anmerkung: Online resource; Title from title page (viewed June 29, 2020) , Mode of access: World Wide Web.
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  • 23
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    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781000091007
    Sprache: Englisch
    Seiten: 1 online resource (258 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: Sharing Best Practices across industries and functions is an accepted approach to continuous improvement. The Benchmarking trend of the 1990s has evolved with the help of competitive analysis, performance excellence awards, and other corporate recognition programs into an ongoing documentation of what works. Bob Camp introduced benchmarking against a Best Practice based on his work at Xerox in the 1980s. Case studies abound documenting Best Practice functions and processes. Some case studies use the words “Best Practice” without evidence that the process, results, or methods are, indeed, superior. What is missing is a comprehensive model for assessing and writing a Best Practice that provides sufficient information to use as an effective benchmark. This book provides that comprehensive model. Today’s consumers expect products and services to be of high quality, reliable, and user-friendly. This is the result of years of continuous improvement and innovation by producers. Although many organizations strive for excellent results, there is still room for improvement. Unfortunately, leaders don’t always have methods and tools to measure or assess that degree of excellence. If leaders could use a tool to discover how good their approaches and methods are, and how excellent their achieved results are, they could plan further improvements. The goal is to achieve excellent results. The tool described in this book guides leaders to achieve that excellence.
    Anmerkung: Online resource; Title from title page (viewed July 26, 2020) , Mode of access: World Wide Web.
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  • 24
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    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781420086881
    Sprache: Englisch
    Seiten: 1 online resource (224 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: Toyota Production System methods have rendered remarkable results in high-volume manufacturing plants, but they have not been fully understood and correctly applied in high-mix, low-volume environments. While lean principles do apply, the implementation methods and tools must be adapted and alternate methods embraced in a low-volume environment. This volume is specifically geared for manufacturers that have hundreds to thousands of active part numbers with few or no ongoing forecasted volumes, and for job shops that build only to order. The primary focus is eliminating non-value-added activities and instituting improvements on the most repetitive jobs, a strategy that gives you more time to produce your low-volume work or one-offs . About the author: Greg Lane is a faculty member of the Lean Enterprise Institute and an advisor to the Instituto de Lean Management in Spain. During his time with Toyota, he was one of a handful of candidates selected for a one-year training program conducted by the company’s masters. He became certified as a Toyota Production System (TPS) Key Person and continued his work with Toyota, training others in TPS. He has been highly active in working on implementing lean around the world, supporting large and small companies alike. In 1998, he began to focus his lean endeavors on meeting the specific needs of high-mix, low-volume enterprises. During his time as an independent consultant, Greg purchased and operated his own manufacturing company, which specialized in fast turnaround on high-mix, low-volume parts. Greg used TPS to grow the business and nearly double its sales. Greg and his associates have experience not only at adapting the methods contained in this book, but also in applying other tools that are too numerous to detail here. They can be reached for further support with your lean transformation via email: glanelowvolumelean.com
    Anmerkung: Online resource; Title from title page (viewed March 9, 2020) , Mode of access: World Wide Web.
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  • 25
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    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781000092899
    Sprache: Englisch
    Seiten: 1 online resource (188 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: As society rapidly increases in complexity, we are in great need of sustainable leadership in accord with beliefs and values as we experience continuous changes. The Courage to Lead through Values: How Management by Values Supports Transformational Leadership, Culture, and Success is about having the courage to lead through the implementation of agreed-upon values. In addition, it's about the courage it takes to never cease doing this. However, it’s not enough to simply be aware of the importance of constantly working with values and ethics — effective leadership based on values and ethics means taking the time to actually do it. This book tackles this issue by providing you with clear examples of how to implement incorporating values and ethics in your everyday leadership. In business, you face challenges when you must choose between efficiency, analysis of results, and goals versus actively working on values and ethics. This book will argue that one doesn't need to compete with the other and it posits that one supports the other. As the world is rapidly growing in complexity and we are facing new challenges and expectations, we must find ways to achieve sustainable lives, businesses, and societies. The author strongly believes that values are the key. By using the methodology Management by Values (MBV), under the mentorship of its founder, Professor Simon L. Dolan, the book is well-anchored in research. Ten years ago, a new school was founded in a medium-sized town in Sweden -- Internationella Engelska Skolan Sundsvall. It started with a staff of 20 and 250 students. Today the staff has grown to 120 members with nearly 1100 students attending. In 2019, it was considered one of the best schools in Sweden. The principal, Pascal Brisson, in many ways epitomizes the school and its success. Through in-depth interviews with the principal and colleagues, previous staff, executives within the organization and students, the author amassed information to provide a factual and engaging story of the school’s journey from a leadership perspective. It becomes clear how implementing shared values and the principal’s courage to never stop actively working with values as a management tool is a recipe for the success of an organization. The book invites you into a conversation about leadership. It includes the author’s personal reflections on historical management methodology and on challenges of today. As you follow the ten-year journey of a successful leade...
    Anmerkung: Online resource; Title from title page (viewed July 9, 2020) , Mode of access: World Wide Web.
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  • 26
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    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781000285635
    Sprache: Englisch
    Seiten: 1 online resource (296 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: With examples drawn from aerospace, electronics, household appliance, personal products, and automotive industries, Lean Assembly covers the engineering of assembly operations through: Characterizing the demand in terms of volume by product and product family, component consumption, seasonal variability and life cycle. Matching the physical structure of the shop floor to the demand with the goal of approaching takt-driven production as closely as possible. Working out the details of assembly tasks station by station, including station sizing, tooling, fixturing, operator instructions, part presentation, conveyance between stations, and the geometry of assembly lines as a whole. Incorporating mistake-proofing, successive inspection, and test operations for quality assurance. Lean Assembly differs from most other books on lean manufacturing in that it focuses on technical content as a driver for implementation methods. The emphasis is on exactly what should be done. This book should be the "dog-eared" and "penciled-in" resource on every assembly engineer's desk.
    Anmerkung: Online resource; Title from title page (viewed October 28, 2020) , Mode of access: World Wide Web.
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  • 27
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    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781000162073
    Sprache: Englisch
    Seiten: 1 online resource (224 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: This book provides an understanding of the complexity and comprehensiveness of the total productive maintenance (TPM) process. It supplements works by Japanese authors with guidance and detail on how the TPM process relates to North American plants or facilities.
    Anmerkung: Online resource; Title from title page (viewed August 26, 2020) , Mode of access: World Wide Web.
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  • 28
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    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781000068863
    Sprache: Englisch
    Seiten: 1 online resource (174 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: Becoming a Supervisor tells the story of Trevor who works as one of the production team in a small company that makes toy boats. He is thrust into the role of supervisor unexpectedly when his general manager reacts to his constant suggestions of how things could be better. When the GM becomes ill, Trevor struggles to take up the slack for several months until a new GM arrives. The core of the book follows Trevor’s growth under the coaching of Julie, his new GM. As Trevor deals with one challenge after another, Julie guides him on a journey to learn the core skills needed by all front-line leaders. The reader takes away four key ideas: (1) Front-line leadership skills are not too complicated to learn. (2) These skills are something that they can develop in themselves, regardless of what their organization does. (3) Tools and skills are there to help solve real business problems; implementing the tools is not a strategy. (4) In your role as supervisor (directing or responsible for others) you have to look after the mission of the company AND look after your people – doing only one is not an option. Essentially, this book is intended to give hope to a new supervisor or team lead. They will finish the book knowing that the skills they need can be learned and aren’t that difficult to acquire. It is designed to introduce the central skills that any supervisor has to be able to master at least with a basic working competency: instructing, leading, and making improvements in their own area. It introduces some of the more widely used tools that a new supervisor may need. More importantly, it ties these tools and skills to solving particular problems. Readers will understand that the tools are not important for their own sake, but only to the extent that the tools serve the larger objective of the organization. This book is designed to give the reader an entertaining and hopeful story about the very difficult transition from worker to supervisor, from being one of the crew to directing the crew. It is an emotionally tough transition, and the idea that someone could see a model of how it can work out will be helpful to folks new in a leadership role. Finally, the book provides a reference to other sources of information that will let the reader extend their learning about each of the tools or skills referenced in the contents.
    Anmerkung: Online resource; Title from title page (viewed May 7, 2020) , Mode of access: World Wide Web.
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  • 29
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    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781000077551
    Sprache: Englisch
    Seiten: 1 online resource (304 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: Manufacturing in the United States is currently undergoing a major transition, yet large numbers of manufacturers simply do not recognize what it is all about. Many still operate under out dated manufacturing practices and do not see that the enemy is not the competition, but rather their own system of production.
    Anmerkung: Online resource; Title from title page (viewed March 12, 2020) , Mode of access: World Wide Web.
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  • 30
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    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781000285659
    Sprache: Englisch
    Seiten: 1 online resource (256 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: Listed as one of the 30 Best Business Books of 2002 by Executive Book Summaries. Proactive Risk Management's unique approach provides a model of risk that is scalable to any size project or program and easily deployable into any product development or project management life cycle. It offers methods for identifying drivers (causes) of risks so you can manage root causes rather than the symptoms of risks. Providing you with an appropriate quantification of the key factors of a risk allows you to prioritize those risks without introducing errors that render the numbers meaningless. This book stands apart from much of the literature on project risk management in its practical, easy-to-use, fact-based approach to managing all of the risks associated with a project. The depth of actual how-to information and techniques provided here is not available anywhere else.
    Anmerkung: Online resource; Title from title page (viewed October 28, 2020) , Mode of access: World Wide Web.
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