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  • Safari, an O’Reilly Media Company.  (104)
  • [Erscheinungsort nicht ermittelbar] : Productivity Press
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  • 1
    Online Resource
    Online Resource
    Lean Six Sigma for the Office, 2nd Edition (2021)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    ISBN: 9781000356847
    Language: English
    Pages: 1 online resource (344 pages)
    Edition: 2nd edition
    Keywords: Electronic books
    Abstract: Historically, the integration of manufacturing methodologies into the office environment has proven to be problematic. Part of the difficulty lies in the fact that process workflows tend to be globally dispersed and thus rely heavily on information technology. But in complex service systems that contain a mix of employees, consultants, and technology, standardized protocols have been shown to reduce cycle time and transactional cost as well as improve quality. The successful application of Lean methodologies to improve process workflows is an efficient way to simplify operations and prevent mistakes. In Lean Six Sigma for the Office , Six Sigma guru James Martin presents proven modifications that can be deployed in offices, particularly those offices involved with global operations. Making use of Kaizen and Six Sigma concepts, along with Lean manufacturing principles, this book instructs managers on how they can improve operational efficiency and increase customer satisfaction. The author brings experience gleaned from his application of these methodologies in a myriad of industries to create a practical and hands-on reference for the office environment. Using a detailed sequence of activities, including over 140 figures and tables as well as checklists and evaluation tools, he demonstrates how to realize the rapid improvement of office operations, and how to eliminate unnecessary tasks through value stream mapping (VSM). The book also emphasizes the importance of strategic alignment of Kaizen events and the impact of organizational culture on process improvement activities. Latter chapters in the book discuss key elements of a change model in the context of transitional improvements as they relate to the process owner and local work team. By applying the proven principles found in this book, effective and sustainable organizational change can be accomplished, efficiency can be improved, and mistakes can be eliminated. This 2nd edition provides insight into the new tools and methods Lean Six Sigma process improvement professionals need to improve customer experience and increase productivity within high transaction processes across complex information technology ecosystems. It is one-stop self-contained reference for the application of Lean Six Sigma methods enhanced by powerful approaches for process improvement in highly complex service processes. Several new leading-edge topics are integrated into this new edition, such as: • The "voice of”...
    Note: Online resource; Title from title page (viewed March 22, 2021) , Mode of access: World Wide Web.
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    Online Resource
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  • 2
    Online Resource
    Online Resource
    The Four Philosophies of Lean (2021)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    ISBN: 9781000509342
    Language: English
    Pages: 1 online resource (14 pages)
    Edition: 1st edition
    Keywords: Electronic books
    Abstract: This book provides a comprehensive look at four driving philosophies of lean methodology that many companies struggle to understand. Companies often adopt lean methodologies and work hard to perfect the use of those methods while never understanding the true intent of the method. Ultimately, knowledge does not equal understanding. "Customer First" is about each manufacturing process sending the next manufacturing process a high-quality defect-free product every time. When people hear the word "customer," their mindset is thinking about the end user, but when a company understands that every process has a customer, a high-quality product is produced at each stage of the manufacturing process. As kids, most of us grew up hearing the phrase "respect your elders," and while this still applies, respect for people has additional and stronger connotations. In business, the work content must fit the capacity – in lay terms, a fair day’s work for a fair wage. Setting up our colleagues for failure by giving them more work content than can be completed is not showing them respect, and in essence, it is simply disrespectful. In addition, respect is how we develop and engage our colleagues in their daily work. The idea "Go and See" is often overlooked because we know the process in which the problem exists, but if we evaluate what is actually happening, we generally find that what "should be" happening isn’t. As people view what is happening, questions will come to mind: how does the operator know to do that? Does the standard work give that knowledge? These questions lead to giving clarity about the problem and will drive the thinking to a solution. Business in general is dynamic and ever changing. Companies must be able to adapt, overcome, and improvise to remain competitive. The challenge is identifying where to target or how to develop a continuous improvement culture in the workforce to drive improvement. Companies get stuck in the mindset of "this is how we have always done it" and this mindset can be a very limiting or even crippling situation. The Four Philosophies of Lean: Maintaining a Customer-Focused Culture Every Day at Work helps readers change mindsets and solve difficult situations.
    Note: Online resource; Title from title page (viewed December 28, 2021) , Mode of access: World Wide Web.
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  • 3
    Online Resource
    Online Resource
    Demystifying AI for the Enterprise (2021)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    ISBN: 9781351032926
    Language: English
    Pages: 1 online resource (418 pages)
    Edition: 1st edition
    Keywords: Electronic books
    Abstract: Artificial intelligence (AI) in its various forms –– machine learning, chatbots, robots, agents, etc. –– is increasingly being seen as a core component of enterprise business workflow and information management systems. The current promise and hype around AI are being driven by software vendors, academic research projects, and startups. However, we posit that the greatest promise and potential for AI lies in the enterprise with its applications touching all organizational facets. With increasing business process and workflow maturity, coupled with recent trends in cloud computing, datafication, IoT, cybersecurity, and advanced analytics, there is an understanding that the challenges of tomorrow cannot be solely addressed by today’s people, processes, and products. There is still considerable mystery, hype, and fear about AI in today’s world. A considerable amount of current discourse focuses on a dystopian future that could adversely affect humanity. Such opinions, with understandable fear of the unknown, don’t consider the history of human innovation, the current state of business and technology, or the primarily augmentative nature of tomorrow’s AI. This book demystifies AI for the enterprise. It takes readers from the basics (definitions, state-of-the-art, etc.) to a multi-industry journey, and concludes with expert advice on everything an organization must do to succeed. Along the way, we debunk myths, provide practical pointers, and include best practices with applicable vignettes. AI brings to enterprise the capabilities that promise new ways by which professionals can address both mundane and interesting challenges more efficiently, effectively, and collaboratively (with humans). The opportunity for tomorrow’s enterprise is to augment existing teams and resources with the power of AI in order to gain competitive advantage, discover new business models, establish or optimize new revenues, and achieve better customer and user satisfaction.
    Note: Online resource; Title from title page (viewed December 30, 2021) , Mode of access: World Wide Web.
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  • 4
    Online Resource
    Online Resource
    Gear-Shifting Leadership (2021)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    ISBN: 9781000366587
    Language: English
    Pages: 1 online resource (188 pages)
    Edition: 1st edition
    Keywords: Electronic books
    Abstract: Drawn from his experience as the executive dean of Wilner Sales and Leadership Institute, Leon Cai shares his proven philosophy and methods for improving leadership skills among middle and high-level managers. Leon is one the top ten most influential trainers in China winning “Honor China Award” and is a leading figure in China’s training and consulting industry. Gear-Shifting Leadership , now in its Second Edition, is a book designed to improve leadership ability of practicing managers and addresses the full spectrum or panorama of what is expected from successful leaders. Managers need to grasp more than just one or two aspects of leadership, but the whole content and complete framework of it. Gear-Shifting Leadership, Second Edition provides the concepts, tools, and examples needed for managers to become effective leaders. Updated with new examples and tools, this second edition of Gear-Shifting Leadership synthesizes dozens of leadership models, and fully displays "the panorama of leadership." The author demonstrates the panorama by showing the links and connections between different parts of leadership. The book displays the four gears and nineteen components of leadership managers need to develop. The four gears are: Followership, Face-to-face Leadership, In-Direct Leadership, and Organizational Executive Leadership. • Followership refers to the ability of leaders to win the trust from subordinates, superiors, and counterparts through demonstrative self-management. • Face-to-face Leadership demonstrates the leaders’ ability to drive, encourage, instruct, manage, control, and develop direct subordinates and core teams. It exhibits leaders’ one-on-one leadership abilities targeted at their direct subordinates. • Indirect Leadership shows the leaders’ influence and driving power towards indirect subordinates and the whole team, and it can be defined as the leaders’ role in managing the team as a whole. • Organizational Executive Leadership shows leaders’ acute insight of the dynamic changes in their organizations, and the leaders’ ability to optimize their own approach to managing the team and in so doing, adapt to changes in both the internal and external environment of organizations. The book walks readers through each gear as well as the several components it comprises. Many leadership books have excellent concepts and ways of thinking, but lack practical sheets, models and tools, so that books of this type can only improve leaders thems...
    Note: Online resource; Title from title page (viewed March 24, 2021) , Mode of access: World Wide Web.
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  • 5
    Online Resource
    Online Resource
    Change and Execute (2021)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    ISBN: 9781000290868
    Language: English
    Pages: 1 online resource (158 pages)
    Edition: 1st edition
    Keywords: Electronic books
    Abstract: The business environment is changing at a faster rate than ever, with transformational shifts taking place in every industry and market in the world. These changes create increased risks for companies that remain complacent. However, they also generate opportunity for businesses willing to adapt and evolve. The key is transforming your organization to meet the demands of tomorrow. Change and Execute: How to Transform and Design Your Business for Sustained Success has been written to help you do just that. This book provides strategic insights, solutions, and direction that will empower you to improve your organization by providing definitive actions that will transform potential into productivity to generate sustained success. You are encouraged to use this book to transform your organization and take it to the next level! Features: Shares 10 changes that will have an enormous impact on the future of business over the next 10 years Highlights the importance of maximizing the value companies deliver to customers Shares the increased threats that are now present due to global competition Includes a fascinating case study on how the Golden State Warriors revolutionized the NBA and effectively draws parallels to how business has evolved in the 21st century Explains how changes in the workplace have shifted the perspective of the "traditional" employee Provides new characteristics and traits leaders need to be successful Examines how policies, processes, procedures, and performance have changed in the workplace Discusses actions companies must take to generate sustained results Describes the risks that are present when you are resistant to change
    Note: Online resource; Title from title page (viewed January 5, 2021) , Mode of access: World Wide Web.
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  • 6
    Online Resource
    Online Resource
    The Blendification System (2020)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    ISBN: 9781000056617
    Language: English
    Pages: 1 online resource (332 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Shelving Guide: Business and Management / Strategic Planning / Leadership / Operations Culture, Strategy, Execution. These three components forge the path to realized potential. The Blendification® System breaks down and rebuilds these core concepts within your company's DNA, setting the foundation for an energizing, engaging, and impactful organization. It is based on the belief that many organizations fail to maximize their potential because they simply do not comprehend the magnitude of their personal and collective untapped capabilities. Many workplaces are stuck in "second gear," not quite embracing and pursuing their full potential. Corporate missions are based on market dominance and incremental profit growth, leaving a massive blind spot in terms of the connection between employees, customers, and communities. This short-sightedness may provide a clear focal point, but it leaves the company, its leadership, and its employees with limited sustained motivation to realize potential. The Blendification® System embraces the connection between culture, strategy, and execution using the Strategy Whiteboard and integrating emotional and system intelligence into the following three-step model: Strategic Analysis including Culture Strategic Focus, Strategic Outcomes, and Strategic Actions Strategic Execution The Blendification® System connects culture, strategy, and execution in a meaningful way that fosters an inspired, exceptional workforce. By focusing on the unifying purpose within each organization, the platform promotes alignment between leadership and employees setting a clear, strong foundation in which every individual can thrive. With this foundation in place, organizations activate their employee's potential who then take care of their customers. By fully engaging those with whom organizations directly interact, these individuals then become the spark that ignites community-wide advancement. This is not a theory-based, philosophical book. This is an in-depth operating system by which organizations reshape their infrastructure to realize potential. The methodology outlined in The Blendification® System creates agile and efficient action, maximizing success in periods of economic expansion and times of uncertainty such as the COVID-19 outbreak, the Great Recession, and 9/11. By following the structure outlined in The Blendification® System and using the Strategy Whiteboard, organizations will move beyond financial success to uplifti...
    Note: Online resource; Title from title page (viewed May 18, 2020) , Mode of access: World Wide Web.
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  • 7
    Online Resource
    Online Resource
    Validating a Best Practice (2020)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    ISBN: 9781000091007
    Language: English
    Pages: 1 online resource (258 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Sharing Best Practices across industries and functions is an accepted approach to continuous improvement. The Benchmarking trend of the 1990s has evolved with the help of competitive analysis, performance excellence awards, and other corporate recognition programs into an ongoing documentation of what works. Bob Camp introduced benchmarking against a Best Practice based on his work at Xerox in the 1980s. Case studies abound documenting Best Practice functions and processes. Some case studies use the words “Best Practice” without evidence that the process, results, or methods are, indeed, superior. What is missing is a comprehensive model for assessing and writing a Best Practice that provides sufficient information to use as an effective benchmark. This book provides that comprehensive model. Today’s consumers expect products and services to be of high quality, reliable, and user-friendly. This is the result of years of continuous improvement and innovation by producers. Although many organizations strive for excellent results, there is still room for improvement. Unfortunately, leaders don’t always have methods and tools to measure or assess that degree of excellence. If leaders could use a tool to discover how good their approaches and methods are, and how excellent their achieved results are, they could plan further improvements. The goal is to achieve excellent results. The tool described in this book guides leaders to achieve that excellence.
    Note: Online resource; Title from title page (viewed July 26, 2020) , Mode of access: World Wide Web.
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  • 8
    Online Resource
    Online Resource
    Quick Response Manufacturing (2020)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    ISBN: 9781000285604
    Language: English
    Pages: 1 online resource (574 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Developed by the author and now being employed by a number of businesses, Quick Response Manufacturing (QRM) is an expansion of time-based competition, aimed at a single target with the goal of reducing lead times. The key difference between QRM and other time-based programs is that QRM covers an entire organization, from the shop floor to the office, to sales and beyond. Providing guidelines for establishing a QRM enterprise, this volume builds upon kaizen, TQM, TPM, and other practice to help organizations streamline all functions of their operation. It shows how to quickly introduce products, along with ways to rethink materials and production management.
    Note: Online resource; Title from title page (viewed October 28, 2020) , Mode of access: World Wide Web.
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  • 9
    Online Resource
    Online Resource
    It's All Analytics! (2020)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    ISBN: 9781000067224
    Language: English
    Pages: 1 online resource (272 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: It's All Analytics! The Foundations of AI, Big Data and Data Science Landscape for Professionals in Healthcare, Business, and Government (978-0-367-35968-3, 325690) Professionals are challenged each day by a changing landscape of technology and terminology. In recent history, especially in the last 25 years, there has been an explosion of terms and methods that automate and improve decision-making and operations. One term, "analytics," is an overarching description of a compilation of methodologies. But AI (artificial intelligence), statistics, decision science, and optimization, which have been around for decades, have resurged. Also, things like business intelligence, online analytical processing (OLAP) and many, many more have been born or reborn. How is someone to make sense of all this methodology and terminology? This book, the first in a series of three, provides a look at the foundations of artificial intelligence and analytics and why readers need an unbiased understanding of the subject. The authors include the basics such as algorithms, mental concepts, models, and paradigms in addition to the benefits of machine learning. The book also includes a chapter on data and the various forms of data. The authors wrap up this book with a look at the next frontiers such as applications and designing your environment for success, which segue into the topics of the next two books in the series.
    Note: Online resource; Title from title page (viewed May 25, 2020) , Mode of access: World Wide Web.
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  • 10
    Online Resource
    Online Resource
    Implementing TPM (2020)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    ISBN: 9781000162073
    Language: English
    Pages: 1 online resource (224 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: This book provides an understanding of the complexity and comprehensiveness of the total productive maintenance (TPM) process. It supplements works by Japanese authors with guidance and detail on how the TPM process relates to North American plants or facilities.
    Note: Online resource; Title from title page (viewed August 26, 2020) , Mode of access: World Wide Web.
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  • 11
    Online Resource
    Online Resource
    Employee Empowerment (2020)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    ISBN: 9780429683572
    Language: English
    Pages: 1 online resource (102 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: One of the major discussions in the business world is: How do we get our human capital assets more engaged in the organization? Current Gallup Polls state that 85% of our employees are not engaged within their organizations. Employee Empowerment fully analyzes this workplace condition, which is a major concern for most CEOs. The solution proposed by this book is the introduction of the TLS (Theory of Constraints - Lean - Six Sigma) Continuum Empowerment model, which comprises three levels of empowerment – Management, Cross-Functional Team, and Individual. The first is the empowerment that comes from upper management to the organization as a whole. The second level is the empowerment that comes from the various cross-functional teams and the final level is from the individuals themselves through their ability to take ownership in the processes in which they are involved. The end solution in the book is that if we can get the human capital assets to take ownership of the processes (that is, empower the front-line employees), it will increase the level of engagement. If they become more engaged they will empower the organization at all levels to introduce sustainable change management to resolve problems within the organization. One of the tools of individual empowerment is the use of the Six Sigma toolbox. This book makes the case that when human capital assets take ownership of the processes, then we have greater engagement, and thus a more empowered organization.
    Note: Online resource; Title from title page (viewed June 9, 2020) , Mode of access: World Wide Web.
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  • 12
    Online Resource
    Online Resource
    Successful Supervision and Leadership (2020)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    ISBN: 9780429603549
    Language: English
    Pages: 1 online resource (306 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Around the world, hundreds of thousands of supervisors and leaders provide coaching, supervision and leadership to staff every day of the year, yet the majority of supervisors have never attended formal training about how to be an effective supervisor and leader. The majority of supervisors do not refresh their skills, knowledge and capabilities to remain up to date or evaluate their supervisory practice regularly. Supervision is fundamental to ensure that employees meet the requirements of their role, feel supported and valued, and engage in ongoing growth and development. When supervision is effective, it reduces stress, fatigue and burnout. Supervision ensures that employees reflect on their work to maintain high performance and it supports well-being as a professional. This latest book is an essential guide for experienced supervisors and leaders. It is a comprehensive book demonstrating how to provide effective supervision and leadership in the modern workplace. It assists leaders to understand the industrial and ethical context in which supervision is provided, how to evaluate the effectiveness of supervision, and shows supervisors and leaders the specific capabilities that are necessary to be a quality leader and supervisor. This book is a must-read for any supervisor or leader who wants to provide effective supervision and leadership. Each chapter provides valuable information and the latest research on supervision with reflective questions to guide supervisors in their thinking and learning about supervision.
    Note: Online resource; Title from title page (viewed April 7, 2020) , Mode of access: World Wide Web.
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  • 13
    Online Resource
    Online Resource
    Easier, Simpler, Faster (2020)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    ISBN: 9781000170214
    Language: English
    Pages: 1 online resource (192 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: To enhance and sustain its Lean journey, a company must implement information systems that fully support and enhance the Lean initiative. In
    Note: Online resource; Title from title page (viewed June 29, 2020) , Mode of access: World Wide Web.
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  • 14
    Online Resource
    Online Resource
    Hoshin Kanri (2020)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    ISBN: 9781000286656
    Language: English
    Pages: 1 online resource (244 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: For Florida Power and Light, Hewlett-Packard, and Texas Instruments, policy deployment has created a critical bridge between corporate goals and their company-wide deployment. Hoshin Kanri offers top and middle managers a guide to customizing a policy deployment program especially suited to their company. This book is a compilation of examples of policy deployment and demonstrates how company vision is converted into individual responsibility. It contains practical guidelines, 150 charts and diagrams, and five case studies that illustrate the procedures of Hoshin Kanri. The six steps to advanced process planning are reviewed and include: a five-year vision; one-year plan; deployment to departments; execution; monthly audit; and annual audit. The practice of Hoshin Kanri will enable you to: Align all departmental and individual project goals to corporate goals and eliminate duplication of effort. Communicate to every employee his or her role in achieving the company vision. Closely monitor performance using carefully devised measures of progress. Learn how Hoshin Kanri can increase your company's responsiveness to social, economic, and technical changes through flexible strategic management. (Originally published by the Japanese Standards Association)
    Note: Online resource; Title from title page (viewed December 17, 2020) , Mode of access: World Wide Web.
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  • 15
    Online Resource
    Online Resource
    Planned Change (2020)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    ISBN: 9781000213980
    Language: English
    Pages: 1 online resource (225 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: "Gil Crosby has accomplished what most of us in the world of applied behavioral science, in general, and OD and T-Group training, in particular, have not—making the theoretical father of our work accessible. Thus, this book is a gift and with it we can understand more deeply and teach others more accurately what Lewin actually stated and meant. Moreover, the book is reader-friendly, visually appealing, and humorous rather than academically boring. Thank you, Gil!" Dr. W. Warner Burke E.L. Thorndike Professor of Psychology and Education Teachers College, Columbia University Kurt Lewin (1890-1947) was a visionary psychologist and social scientist who used rigorous research methods to establish an approach to planned change that is both practical and reliable. He mentored and inspired most of the early professionals who came to identify themselves as practitioners of organization development (OD). He also fostered the emergence of the experiential learning method known as the T-group, which uniquely structures group dynamics into a laboratory for dramatic individual and team development. In the early days, most OD professionals learned much about themselves and about group dynamics through T-group experiences. Lewin’s methods, though little known, yield consistent business results such as increased performance and improved morale. His approaches have the rare impact of not just changing behavior, but changing the beliefs that underlie behavior. Sadly, most OD professionals today— business and organizational leaders, community organizers, and people, in general—have never read any of Lewin’s actual writing beyond a quote or two. Indeed, some in the OD profession have rejected or distanced themselves from what they think Lewin taught, even though they and many others seem to know very little about his methods or history. Because Lewin was a prolific writer, one of the author’s main goals is to organize his immense body of published work so that readers can easily explore the source material and form their own opinions. Essentially, this book is aimed at introducing Lewin in a new way, both simplified yet substantial enough to guide anyone who is trying to plan change, whether at the individual, group/team, organizational, or societal levels. Lewin was not trying to create methods for OD professionals alone (or for social scientists as he regarded himself). In his interventions, he taught those how to do their own version of planned change. He bel...
    Note: Online resource; Title from title page (viewed August 27, 2020) , Mode of access: World Wide Web.
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  • 16
    Online Resource
    Online Resource
    Design for Manufacturability, 2nd Edition (2020)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    ISBN: 9781000764963
    Language: English
    Pages: 1 online resource (542 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: Achieve any cost goals in half the time and achieve stable production with quality designed in right-the-first-time. Design for Manufacturability: How to Use Concurrent Engineering to Rapidly Develop Low-Cost, High-Quality Products for Lean Production is still the definitive work on DFM. This second edition extends the proven methodology to the most advanced product development process with the addition of the following new, unique, and original topics, which have never been addressed previously. These topics show you how to: Cut cost from 1/2 to 1/10 in 9 categories— with ways to remove that much cost from product charges and pricing Commercialize innovation— starting with Manufacturable Research and learning from the new section on scalability, you will learn how to design products and processing equipment to quickly scale up to any needed demand or desired growth. Design product families that can be built "on-demand" in platform cells that also "mass customize" products to-order Make Lean production easier to implement with much more effective results while making build-to-order practical with spontaneous supply chains and eliminating forecasted inventory by including an updated chapter on "Designing Products for Lean Production" The author’s 30 years of experience teaching companies DFM based on pre-class surveys and plant tours is the foundation of this most advanced design process. It includes incorporating dozens of proven DFM guidelines through up-front concurrent-engineering teamwork that cuts the time to stable production in half and curtails change orders for ramps, rework, redesign, substituting cheaper parts, change orders to fix the changes, unstable design specs, part obsolescence, and late discovery of manufacturability issues at periodic design reviews. This second edition is for the whole product development community , including: Engineers who want to learn the most advanced DFM techniques Managers who want to lead the most advanced product development Project team leaders who want to immediately apply all the principles taught in this book in their own micro-climate Improvement leaders and champions who want to implement the above and ensure that the company can design products and versatile processing equipment for low-volume/high-mix product varieties Designing half to a tenth of cost categories can avoid substituting cheap parts, which degrades quality, and encourages standardization and spontaneous s...
    Note: Online resource; Title from title page (viewed May 11, 2020) , Mode of access: World Wide Web.
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  • 17
    Online Resource
    Online Resource
    Keeping Score (2020)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    ISBN: 9781439886854
    Language: English
    Pages: 1 online resource (224 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: In Keeping Score, the author contends that metrics must be all-encompassing. They must focus not just on the present, but need to consider the past and future. They also must consider the needs of all participants, including customers, shareholders, and employees. Still one must know exactly what to measure, as measuring everything can be more damaging than measuring nothing. Taking a balanced Baldrige approach, this book shows how to evaluate current approaches to measurement and pinpoint false measurements. It covers the selection of financial metrics, ways to measure employee and customer satisfaction, and methods to track performance and measure quality.
    Note: Online resource; Title from title page (viewed May 6, 2020) , Mode of access: World Wide Web.
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  • 18
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    The Courage to Lead through Values (2020)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    ISBN: 9781000092899
    Language: English
    Pages: 1 online resource (188 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: As society rapidly increases in complexity, we are in great need of sustainable leadership in accord with beliefs and values as we experience continuous changes. The Courage to Lead through Values: How Management by Values Supports Transformational Leadership, Culture, and Success is about having the courage to lead through the implementation of agreed-upon values. In addition, it's about the courage it takes to never cease doing this. However, it’s not enough to simply be aware of the importance of constantly working with values and ethics — effective leadership based on values and ethics means taking the time to actually do it. This book tackles this issue by providing you with clear examples of how to implement incorporating values and ethics in your everyday leadership. In business, you face challenges when you must choose between efficiency, analysis of results, and goals versus actively working on values and ethics. This book will argue that one doesn't need to compete with the other and it posits that one supports the other. As the world is rapidly growing in complexity and we are facing new challenges and expectations, we must find ways to achieve sustainable lives, businesses, and societies. The author strongly believes that values are the key. By using the methodology Management by Values (MBV), under the mentorship of its founder, Professor Simon L. Dolan, the book is well-anchored in research. Ten years ago, a new school was founded in a medium-sized town in Sweden -- Internationella Engelska Skolan Sundsvall. It started with a staff of 20 and 250 students. Today the staff has grown to 120 members with nearly 1100 students attending. In 2019, it was considered one of the best schools in Sweden. The principal, Pascal Brisson, in many ways epitomizes the school and its success. Through in-depth interviews with the principal and colleagues, previous staff, executives within the organization and students, the author amassed information to provide a factual and engaging story of the school’s journey from a leadership perspective. It becomes clear how implementing shared values and the principal’s courage to never stop actively working with values as a management tool is a recipe for the success of an organization. The book invites you into a conversation about leadership. It includes the author’s personal reflections on historical management methodology and on challenges of today. As you follow the ten-year journey of a successful leade...
    Note: Online resource; Title from title page (viewed July 9, 2020) , Mode of access: World Wide Web.
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  • 19
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    Mastering Facilitation (2020)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    ISBN: 9781000213942
    Language: English
    Pages: 1 online resource (220 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: With business and organisations moving at an ever-faster pace and facing evermore demanding challenges, the need for efficient, succinct and productive interaction between individuals of those businesses and organisations is more important than ever. With the bounds of communication restrictions abandoned through technological advances (we can now see and hear anyone across any manner of virtual platforms anywhere around the globe) and with a greater understanding of the underlying dynamics of human interaction, unprecedented pressure has been thrust upon the individual or individuals who, often, enable these dynamic interactions: the facilitator. Many of us have, at one time or other, been responsible for a meeting – whether between a small number of individuals or an entire organisation of hundreds, or possibly thousands, of businessmen and women. Or, perhaps, we’ve had to be the mediator in a family dispute closer to home or managed a discussion between two feuding friends or colleagues. One way or another, chances are, all of us have been a facilitator at some point in our lives. With the ever-growing demands placed on facilitators, this book delivers a methodical and structured approach to facilitation. This book is the definitive guide to instruct and assist facilitators – both new and experienced – with a set of guidelines and underlying theory that will benefit any facilitator, whether as a mediator between two individuals, single-handedly facilitating a group of 100 or working as part of a facilitation team in a multinational corporation. The first part of the book develops the core basic skills of those new to the art of facilitating. There are many examples and exercises to show the reader how to apply them in different situations. The second part of the book is for more experienced facilitators as it focuses on more advanced skills and tackling difficult situations. Specific tools and techniques are illustrated for the reader. Essentially, this book is aimed at developing and mastering the art of facilitation. Facilitation is the art of getting the best out of groups of people to brainstorm, solve problems and gain consensus. Based on 30 years’ experience of the author and running multiple facilitation training courses across the globe, this book is aimed at upskilling people, managers and leaders to drive change and consensus with groups through running workshops and meetings.
    Note: Online resource; Title from title page (viewed October 14, 2020) , Mode of access: World Wide Web.
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  • 20
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    Lean Assembly (2020)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    ISBN: 9781000285635
    Language: English
    Pages: 1 online resource (296 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: With examples drawn from aerospace, electronics, household appliance, personal products, and automotive industries, Lean Assembly covers the engineering of assembly operations through: Characterizing the demand in terms of volume by product and product family, component consumption, seasonal variability and life cycle. Matching the physical structure of the shop floor to the demand with the goal of approaching takt-driven production as closely as possible. Working out the details of assembly tasks station by station, including station sizing, tooling, fixturing, operator instructions, part presentation, conveyance between stations, and the geometry of assembly lines as a whole. Incorporating mistake-proofing, successive inspection, and test operations for quality assurance. Lean Assembly differs from most other books on lean manufacturing in that it focuses on technical content as a driver for implementation methods. The emphasis is on exactly what should be done. This book should be the "dog-eared" and "penciled-in" resource on every assembly engineer's desk.
    Note: Online resource; Title from title page (viewed October 28, 2020) , Mode of access: World Wide Web.
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  • 21
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    Leading for Learning (2020)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    ISBN: 9781000177404
    Language: English
    Pages: 1 online resource (142 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: People do their best work when they are motivated. This may sound obvious, but while people managers instinctively agree with the centrality of motivation at work and its impact on employee engagement, their practices do not follow. With so much "real work" to do every day, how can managers also carve out time to learn, engage, build relationships, tap motivation, encourage development, and inspire? The problem is a false dichotomy between the world of business and that of people development. What if managers were able to systematically transform everyday business issues into meaningful, developmental coaching opportunities with employees at the same time ? This proven coaching approach radically shifts conversations away from either-or propositions and uses an entirely different lens: transforming business challenges by connecting them directly to employee motivation to achieve the desired business result while dramatically increasing employee engagement. And all this comes none too soon as leaders must rethink the way they lead given the modern realities of organizational life. Among them: A rapidly changing workplace and increasing uncertainty that requires a fundamental shift in the leader’s approach, including the distribution of authority and the expectation that employees take responsibility for their own learning Pervasive and persistent employee disengagement, characterized by employees who no longer accept the organization’s priorities at the expense of their own, where organizations that continue to dictate terms will find ongoing challenges with costly employee turnover and lack of engagement During the past decade, the Developmental Coaching Model has been taught across the globe in nine languages and has been enthusiastically embraced by thousands of managers while dissolving the invisible barriers that block individual and organizational development and business success.
    Note: Online resource; Title from title page (viewed October 8, 2020) , Mode of access: World Wide Web.
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  • 22
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    Freedom Within a Framework (2020)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    ISBN: 9780429662997
    Language: English
    Pages: 1 online resource (142 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Freedom Within a Framework: Hearing the Voice of the Customer on the Factory Floor (978-0-367-08577-3, K406714) Shelving Guide: Business and Management/Customer Satisfaction/Quality This book shows you how to harmonize three business functions to address customer needs by using a novel approach that combines Design for Six Sigma (DFSS) and Continuous Improvement tools. The DFSS tool used is the Quality Function Deployment (QFD) process, which is also known as the House of Quality (HOQ). Although these are techniques reserved for the design of new products, the book illustrates how the HOQ helps translate exactly what customers specifically find important about your products. In addition, if customers are experiencing issues with that product, it helps map those issues and prioritizes the Critical to Quality (CTQ) parameters. Because the HOQs tie the Voice of the Customer to CTQs, it continues to connect to the product design and ends with manufacturing process variables. This linkage makes this idea and approach unique. Stopping there may show that there is linkage between the customer and manufacturing process variables, but moving ahead, we must also connect the functions within the business that provides the product. The book helps define the key business function as three large business functions that must work as one cohesive and unified team. These functions are: commercial (sales and marketing), R&D (product properties and services), and operations (product quality). Connecting these functions involves many colleagues, and a very effective communication process among the three is vital for the success of the product and customer satisfaction. Understanding the voice of the customer is paramount—not doing so could lead to product performance issues and loss of market share. In addition, repeated customer dissatisfaction permeates internal workplace culture—employees begin to feel that they are producing products disconnected from end users’ needs and wants.
    Note: Online resource; Title from title page (viewed March 12, 2020) , Mode of access: World Wide Web.
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  • 23
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    Becoming the Supervisor (2020)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    ISBN: 9781000068863
    Language: English
    Pages: 1 online resource (174 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Becoming a Supervisor tells the story of Trevor who works as one of the production team in a small company that makes toy boats. He is thrust into the role of supervisor unexpectedly when his general manager reacts to his constant suggestions of how things could be better. When the GM becomes ill, Trevor struggles to take up the slack for several months until a new GM arrives. The core of the book follows Trevor’s growth under the coaching of Julie, his new GM. As Trevor deals with one challenge after another, Julie guides him on a journey to learn the core skills needed by all front-line leaders. The reader takes away four key ideas: (1) Front-line leadership skills are not too complicated to learn. (2) These skills are something that they can develop in themselves, regardless of what their organization does. (3) Tools and skills are there to help solve real business problems; implementing the tools is not a strategy. (4) In your role as supervisor (directing or responsible for others) you have to look after the mission of the company AND look after your people – doing only one is not an option. Essentially, this book is intended to give hope to a new supervisor or team lead. They will finish the book knowing that the skills they need can be learned and aren’t that difficult to acquire. It is designed to introduce the central skills that any supervisor has to be able to master at least with a basic working competency: instructing, leading, and making improvements in their own area. It introduces some of the more widely used tools that a new supervisor may need. More importantly, it ties these tools and skills to solving particular problems. Readers will understand that the tools are not important for their own sake, but only to the extent that the tools serve the larger objective of the organization. This book is designed to give the reader an entertaining and hopeful story about the very difficult transition from worker to supervisor, from being one of the crew to directing the crew. It is an emotionally tough transition, and the idea that someone could see a model of how it can work out will be helpful to folks new in a leadership role. Finally, the book provides a reference to other sources of information that will let the reader extend their learning about each of the tools or skills referenced in the contents.
    Note: Online resource; Title from title page (viewed May 7, 2020) , Mode of access: World Wide Web.
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  • 24
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    A Culture of Rapid Improvement (2020)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    ISBN: 9781000077599
    Language: English
    Pages: 1 online resource (328 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Become a corporate change agent Learn to implement and cultivate a culture of improvement with the assistance of one of the world’s most respected experts Managing a business so that it achieves a supreme pace of improvement requires that all members of an organization can and do make their best contributions to the success of the enterprise. Management must provide employees with a shared set of values and beliefs so that they can decide for themselves how to behave in accordance with the expectations of a nurturing and empowering culture. A Culture of Rapid Improvement is intended for those leaders seeking to encourage dramatic improvement within their organizations. It shows these change agents how they can— · Develop the shared values and beliefs that serve as the foundation for a dynamic culture · Engage all employees to join the new culture and provide opportunities for these stakeholders to initiate and participate in improvement · Measure, evaluate, and manage the performance of the new culture Filled with lessons garnered from practical examples, this text is based on Raymond C. Floyd's 40 years of industrial management experience, including his more than 20 years at Exxon Mobil. He is the winner of a Shingo Prize and also holds the unique distinction of having led businesses from two different industries that were both recognized by IndustryWeek magazine as being among the Best Plants in America. If you approach the task of improvement with proper action and full participation, improvement is not just possible, but inevitable. At six months, you will notice a difference in your organizational culture; at the end of two years, you will be operating with near–world-class performance.
    Note: Online resource; Title from title page (viewed March 12, 2020) , Mode of access: World Wide Web.
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  • 25
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    The Lean Enterprise (2020)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    ISBN: 9781000208498
    Language: English
    Pages: 1 online resource (130 pages)
    Edition: 1st edition
    Keywords: Electronic books
    Abstract: Lean culture should be developed so that the goal to improve a process or business condition on a continuous basis can be achieved. Organizations with a lean culture have reaped many successful experiences in implementing lean, so it is seen as a legitimate methodology for organizations. New employees coming into an organization that has a lean culture will be taught to see, think, and feel from a lean perspective in dealing with problems in their job. Lean needs to be a cultural mindset for all for an organization to remain successful. The effort to build a lean culture relies on the support and active participation of leaders as the agents of change. Research shows that the success of a lean implementation is around 50% depending on leadership, while the remaining 30% is on finance, 10% on organization and culture, and 10% on skills and expert human resources. In general, leaders play a role in developing subordinates, problem-solving skills, and producing various continuous improvement efforts. In addition, leaders are responsible for encouraging subordinates to continuously use problem-solving tools as part of their efforts to improve their skills and deal with bigger problems. This book focuses on leadership and the tools required to support a lean initiative. Understanding the basic and valuable tools of lean provides the foundation for leaders in support of their organization initiative. Topics in the book include a description of the eight wastes, organizational level process mapping, lean metrics, and developing a future position. The author includes a discussion and samples of basic lean tools such as Kanban, standard work, and visual management. The author also describes the tools each leader needs to be successful with in creating a culture of lean thinking, including the leader task board, the process performance board, and process walk.
    Note: Online resource; Title from title page (viewed November 11, 2020) , Mode of access: World Wide Web.
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  • 26
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    Agile Sales (2020)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    ISBN: 9781000056525
    Language: English
    Pages: 1 online resource (170 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: If you ever wondered if Agile methodology can be applied to a sales environment, then this is the book for you. A step-by-step process explained from the point of view of someone who has walked the walk, not just talked the talk. A compelling read for anyone who wants to elevate their sales approach above the crowd. –Ken Aitken Managing Director, SmartFreight The sales function, once believed to be exempt from the requirement to practice continuous improvement, is struggling. Now shaken by the age of e-commerce, sales teams are looking for answers. Agile Sales provides a path forward. –Robert Hafey Author, Lean Safety and Lean Safety Gemba Walks The Agile philosophy has grown and achieved success initially through the technology design and development teams of some of the world’s largest, most successful organizations. Recently, it has been adopted by the marketing departments of these organizations and others, and new techniques are evolving for defining, engaging, and providing customers with amazing and unique experiences. Sales teams are becoming disrupted by technology and the differentiated experiences marketing teams are providing for their customers online using Agile techniques. Sales organizations have been looking for a way to avoid disruption and get back into the game with value. Sales teams are now beginning to adopt Agile, which is enabling these teams to revolutionize the way they engage customers with value and delightful experiences that result in greater value for the customers and themselves. This book outlines how Agile can help sales teams develop a culture of innovation focused on their customers. This book takes the reader through the customer’s buying journey (Agile technique), outlining tips and tricks that have come from Agile deployments within sales functions to help them get started. The key benefit for the reader is the introduction of a proven philosophy and techniques that will help them avoid disruption, elevate themselves from the commodity trap, and achieve success again. This book provides the reader with insights into how to achieve sustainable change using real-life case examples. The reader will also experience enjoyment and delight from the stories told and case examples provided.
    Note: Online resource; Title from title page (viewed April 23, 2020) , Mode of access: World Wide Web.
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  • 27
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    Get in Gear (2020)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    ISBN: 9781000068368
    Language: English
    Pages: 1 online resource (174 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Get in Gear: The Seven Gears that Drive Strategy to Results (978-0-367-47149-1, 335422) Shelving Guide: Business and Management/Leadership/Strategy Only 10% to 25% of organizations get it right when it comes to achieving the expected results from their strategic planning. This means 75% to 90% of them are leaving results on the table and wasting their time on things that don’t matter. Almost a decade ago, a major steel manufacturer approached Sean Ryan and his team to help them think through how to better convert strategy to results. This was the catalyst for the seven gears that translate strategy to results found in Strategy-Execution-Results (SXR™). Why Gears? Gears transmit energy. The more aligned they are and the less friction in their chain, the better they function. Leaders can easily identify the gear creating the most friction and then take action to better align that gear with the strategy generating better results. This creates momentum to improve the alignment and performance of other gears. This approach also emphasizes the ways everyone in the organization has some influence over every gear. Based on Sean Ryan’s consulting and training with organizations from start-ups to the Fortune 100, he’s found that these performance gears drive better results. You’ll employ them to align your goals with your strategy, create visible scorecards to know whether or not you’re on track, and identify the critical behaviors and actions that will drive performance. Readers will use this book to point their efforts toward getting meaningful results from their strategy. As noted in the Harvard Business Review: "The prize for closing the strategy-performance gap is huge: increasing performance by at least 50% for most organizations." After moving beyond their initial amazement of just how misaligned they were, they’ll be able to quickly apply the seven gears to sell better and more, drive down costs, improve quality and safety, and recruit talent for the future. In addition, there’s nothing in this book that has not been applied in actual business settings. While companies could use the SXR™ Framework to overhaul their organization top to bottom, they’ll also appreciate that they don’t have to change everything at once to make progress. Upon understanding each of the gears and how to create Follow-up and Follow-through, they’ll be able to improve any gear to start seeing strategic outcomes. You’ve got it in Gear, now Stay in Gear. Join the Strategy-...
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    Total Innovative Management Excellence (TIME) (2020)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    ISBN: 9781000060461
    Language: English
    Pages: 1 online resource (542 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Dr. H. James Harrington and Frank Voehl have gathered together the thoughts and ideas of more than 20 of the most creative innovation thought leaders from business, professional practice, and academia in this compelling book. The thought leaders look at innovation from almost every angle – their statements offer an unparalleled view of innovation and provide a depth of insight that is extraordinary. Harrington and Voehl’s reflection on each chapter, and on the sections within the book, provides useful links between themes and reinforces the relationships between many of the ideas. Anyone interested in innovation (practitioner or researcher) will benefit from this global thought collection. The contributors' multiple perspectives, models, practical examples, and stories provide a sense of innovation that no single writer could ever capture. A company’s future growth will only come through successful innovation. This book is organized around Dr. Harrington's innovation pyramid, which consists of the 16 building blocks required to bring about significant improvements in an organization’s ability to deliver creative products. It highlights the principles and recommendations in ISO's new innovation standard 56002 and provides many new concepts that are not included in the standard. It includes a free, powerful, and valuable online customized innovation maturity analysis. Following three unassailable facts will strike you as soon as you read this book: 1. Innovation is the new mantra; whether you're involved in a not-for-profit, for-profit, service sector, or governmental organization. 2. Understanding that innovation and creative activities penetrate into every part of an organization requiring multiple perspectives that drive a new way of thinking and working that impacts the organization's culture, social operations, and commercial context that impacts the total organization, and not just new products or services. 3. Innovation is an exciting adventure. Total Innovative Management Excellence (TIME): The Future of Innovation (978-0-367-43242-3, 340635) draws on insights from around the globe in order to be competitive in fast-moving technologies.
    Note: Online resource; Title from title page (viewed April 13, 2020) , Mode of access: World Wide Web.
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    Made-to-Order Lean (2020)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    ISBN: 9781420086881
    Language: English
    Pages: 1 online resource (224 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Toyota Production System methods have rendered remarkable results in high-volume manufacturing plants, but they have not been fully understood and correctly applied in high-mix, low-volume environments. While lean principles do apply, the implementation methods and tools must be adapted and alternate methods embraced in a low-volume environment. This volume is specifically geared for manufacturers that have hundreds to thousands of active part numbers with few or no ongoing forecasted volumes, and for job shops that build only to order. The primary focus is eliminating non-value-added activities and instituting improvements on the most repetitive jobs, a strategy that gives you more time to produce your low-volume work or one-offs . About the author: Greg Lane is a faculty member of the Lean Enterprise Institute and an advisor to the Instituto de Lean Management in Spain. During his time with Toyota, he was one of a handful of candidates selected for a one-year training program conducted by the company’s masters. He became certified as a Toyota Production System (TPS) Key Person and continued his work with Toyota, training others in TPS. He has been highly active in working on implementing lean around the world, supporting large and small companies alike. In 1998, he began to focus his lean endeavors on meeting the specific needs of high-mix, low-volume enterprises. During his time as an independent consultant, Greg purchased and operated his own manufacturing company, which specialized in fast turnaround on high-mix, low-volume parts. Greg used TPS to grow the business and nearly double its sales. Greg and his associates have experience not only at adapting the methods contained in this book, but also in applying other tools that are too numerous to detail here. They can be reached for further support with your lean transformation via email: glanelowvolumelean.com
    Note: Online resource; Title from title page (viewed March 9, 2020) , Mode of access: World Wide Web.
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  • 30
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    Green Intentions (2020)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    ISBN: 9781000285598
    Language: English
    Pages: 1 online resource (296 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Developed by a plant manager who experienced first-hand the challenges to going green in a business environment, Green Intentions provides organizations with a simple, straightforward, and practical approach to green the Green Value Stream (GVS) process that is as mindful as it is profitable. Based on the highly successful, Lean philosophy, the GVS process shows you how to quickly identify, measure, and minimize the seven green wastes to realize immediate cost savings. With the initial savings from harvesting the low-hanging fruit, organizations will have the support and momentum needed to eliminate each of the green wastes, leading to environmental sustainability and the substantial business benefits that follow, including increased revenues, new customers, employee retention, innovation, and increased shareholder value. Part I, Going Green shows how the green value stream provides a dynamic, proven, and successful approach to going green. It also defines each of the seven green wastes, explains the overall green value stream process, provides guidance on implementing it in your organization, and shows how to map your green value stream. Part II, The Seven Green Wastes provides a step-by-step process for minimizing and eliminating each of the seven wastes. It includes real-life examples illustrating the environmental and economic benefits associated with moving toward the elimination of each. The book also includes: A Green Dictionary that defines current terms associated with the green movement Web links and other resources to help you in your journey toward environmental sustainability An environmental primer that clears through the rhetoric to give you a clear picture of what is going on with the environment and what the end goal of environmental and overall sustainability needs to look like
    Note: Online resource; Title from title page (viewed October 28, 2020) , Mode of access: World Wide Web.
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    Fast Track to Waste-Free Manufacturing (2020)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    ISBN: 9781000077551
    Language: English
    Pages: 1 online resource (304 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Manufacturing in the United States is currently undergoing a major transition, yet large numbers of manufacturers simply do not recognize what it is all about. Many still operate under out dated manufacturing practices and do not see that the enemy is not the competition, but rather their own system of production.
    Note: Online resource; Title from title page (viewed March 12, 2020) , Mode of access: World Wide Web.
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  • 32
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    Strategic Human Resource Management (2020)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    ISBN: 9781000053692
    Language: English
    Pages: 1 online resource (172 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local ; Electronic books
    Abstract: The concept of strategic human resource management has developed widely in the last couple of years, especially because of the impact of human resources on the competitiveness of organizations. The development of human resource strategies involves taking into account their multiple mutual dependencies and the fact that they must be vertically integrated with the business strategy. These strategies define the intentions and plans related to the overall organizational considerations, such as organizational competitiveness, effectiveness or image, and to more specific aspects of human resources management, such as resourcing, motivating, valuating, learning and development, reward and employee relations. Strategic management of human resources provides a large perspective on the way critical issues or success factors related to people can be addressed and how different concepts of strategic decisions are made, with long-term impacts on the behavior and success of the organization. The fundamental objective of human resource strategic management is to generate strategic capabilities by ensuring that the organization has the high-qualified, committed and well-motivated employees it needs to achieve and sustain the competitive advantage. The emergence of strategic human resource management (SHRM) is influenced by global competition and the corresponding search for sources of a sustainable competitive advantage. SHRM has achieved its prominence because it provides a means by which business firms can enhance the competitiveness and promote managerial efficiency. It facilitates the development of human capital that meets the requirements of a competitive business strategy, so that organizational goals and the mission of the organization will be achieved. The HRM system is defined as "a set of distinct but interrelated activities, functions and processes that are directed at attracting, developing, and maintaining (or disposing of) a firm’s human resources." Many agree that HRM is the most effective tool which contributes to the creation of human capital, and in turn, contributes to organizational performance and the competitive advantage. This book puts emphasis on understanding the role of HRM between organizations and people and provides an analytical approach toward encompassing HRM, employment relations, and organizational behavior. As a management discipline, HRM draws insights, models and theories from cognate disciplines and applies them to real...
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    ReducedEffort® Changeover (2020)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    ISBN: 9781000059960
    Language: English
    Pages: 1 online resource (174 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: ReducedEffort® Changeover: The Lean Way to Quickly Reduce Changeover Downtime provides a step-by-step guide for conducting a Kaizen event that empowers the people who do the work to improve how that work is done. Packed with tips, tools, and examples, this practical guide begins with a clear description of the Lean principles underlying the ReducedEffort Changeover system. In addition, it explains how and why reducing the effort always reduces the time of converting a machine, line, or process from one product to another. In this book, you’ll find everything you need to quickly and dramatically reduce the effort and time of any process using the ReducedEffort method. This is not another book about how to do SMED. Like SMED, ReducedEffort Changeover (REC) does reduce changeover time, but REC is not SMED. SMED, Single Minute (or digit) Exchange of Dies, developed by Dr. Shigeo Shingo, has been the process used for many years by countless manufacturing plants to reduce changeover time. The SMED process was used in Toyota to reduce the changeover of a 1,000-ton stamping press from four hours to three minutes. As a Lean-based process, the REC system focuses on reducing the labor, not the time, involved in changing over a machine to work on a different product. With REC, there are no Standard Operation Combination Sheets to fill out and no Problem Identification Sheets to complete, and it does not require the arduous chore of timing every task, as SMED does. Very little capital investment is required with REC. Unlike SMED, it does not require management-approved funding to achieve substantial results. Because REC is not capital-driven, management does not need to drive the process. The operators will drive the process because it reduces their labor. One of the biggest advantages of REC over SMED is that operators will readily accept the process, and more important, they will want to sustain it. The reason for this is quite simple and will become evident when the REC process is defined. REC takes SMED to a new level that is easier and faster both to implement and to deliver sustainable results.
    Note: Online resource; Title from title page (viewed March 9, 2020) , Mode of access: World Wide Web.
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    Corporate Risks and Leadership (2020)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    ISBN: 9781000068870
    Language: English
    Pages: 1 online resource (720 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: The context of business has been changing for companies in recent years, and following numerous corporate and accounting scandals, many countries have increased the number of national and international regulations designed to ensure transparency and compliance with the law. Because of the existence of these new regulations, the level of control, the severity of sanctions by governments, and the amount of the fines for noncompliance have increased dramatically. In parallel, with the technological revolution in communications, business management has become more transparent, and any negative event is uploaded to social networks and shared with an indeterminate number of people. This change in the regulatory, sanctioning and technological context has forced large companies to rethink risks, investments and budgets to deal in this more complex environment. To transition to this change, some companies have included ethics and compliance programs in their corporate agenda, along with marketing and sales plans, strategies, growth targets, investment plans and/or talent acquisition. While each industry has its particular risks, in this book, the author describes the essential elements that any effective ethics and compliance program should contain. This book is a source of information that connects yesterday with today. The author shares observations and lessons of the past to suggest corporate leaders implement effective ethics and compliance programs to protect their organizations and themselves. The book covers theories of ethics but with an eye focused on practical application. Risks, ethics, and compliance are analyzed with an overall vision, connected to the reality of business life, without getting bogged down in abstract thinking or in technical and regulatory details. Ethics and compliance are disciplines that have increasingly achieved greater recognition in organizations. Thus, due to the importance of risk management in the business world and the necessary involvement of the CEO and the board of directors, it seems appropriate that executives get access to a book about risks, ethics, compliance and human resources directed not only to compliance experts but also to any organizational leader. This book is a wake-up call that allows business leaders to understand the benefits of implementing an effective ethics and compliance program that will help members of organizations to make the right decisions and act within the law. If they do, they ...
    Note: Online resource; Title from title page (viewed May 13, 2020) , Mode of access: World Wide Web.
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    Disrupting Corporate Culture (2020)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    ISBN: 9781000163094
    Language: English
    Pages: 1 online resource (218 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Research in cognitive science over the last 30 years shows much of what we know about culture in the business world is based on myth, wishful thinking, outdated science, or is just plain wrong. This is why culture-shaping and change programs in organizations often amount to little more than sloganeering with minimal impact on the lived experience of employees. This book bridges the gap between the latest research on cognitive science and culture, providing a valuable guide for change leaders, CEOs, and practitioners on how to sustainably work with and change this important resource. It answers many of the major questions that have plagued culture work, such as: Why so many CEOs and management consultants preach culture change when so few culture interventions actually succeed Why CEOs persist in believing "culture starts at the top" when virtually no research in anthropology supports that claim Why most culture shaping approaches have no answer for how to affect culture in global companies Why culture doesn’t cause us to do anything, yet we persist in believing that somehow it does Why so many culture-shaping projects focus on corporate values despite the fact modern science shows why changing personal values is exceedingly difficult What we are learning about culture from the last 30 years of cognitive science gives us the foundation for far more impactful and sustainable interventions than have been possible to date. This book explains why, showing how everyday business practices well beyond HR are key to culture change. Why? Because the brain’s synaptic plasticity can only be altered through new sustained and widespread organizational habits and routines. This groundbreaking, practical guide will show you finally how to realize the full power of culture as a transformational, empowering, and competitive resource.
    Note: Online resource; Title from title page (viewed August 17, 2020) , Mode of access: World Wide Web.
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    Proactive Risk Management (2020)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    ISBN: 9781000285659
    Language: English
    Pages: 1 online resource (256 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Listed as one of the 30 Best Business Books of 2002 by Executive Book Summaries. Proactive Risk Management's unique approach provides a model of risk that is scalable to any size project or program and easily deployable into any product development or project management life cycle. It offers methods for identifying drivers (causes) of risks so you can manage root causes rather than the symptoms of risks. Providing you with an appropriate quantification of the key factors of a risk allows you to prioritize those risks without introducing errors that render the numbers meaningless. This book stands apart from much of the literature on project risk management in its practical, easy-to-use, fact-based approach to managing all of the risks associated with a project. The depth of actual how-to information and techniques provided here is not available anywhere else.
    Note: Online resource; Title from title page (viewed October 28, 2020) , Mode of access: World Wide Web.
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    The Art of Compassionate Business (2019)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    ISBN: 9780429639517
    Language: English
    Pages: 1 online resource (304 pages)
    Edition: 1st edition
    Keywords: Electronic books
    Abstract: There are several well-ingrained assumptions regarding the dynamics of work and business activities, which can be refuted. Some examples of these widespread assumptions in the business and work environments are: employees being viewed as commodities, competitors perceived as threats, companies’ resources seen as limited, and customers perceived as scarce and difficult, etc. All which leads to the question, "Is there a way to perform business activities more humanely?" This book challenges the reader to change the way they perform in business situations and become more focused on the human aspects of business activities. The users of this knowledge and those affected by them will undergo a profound transformation in the way they perform business activities. They will benefit from gradually testing and implementing the guidelines conveyed in this book, both in the business environment and the workplace. When readers put these principles into practice, positive ripple effects are bound to affect other stakeholders of the organization they work for or own. This book includes aspects related to mission and vision, passion, business mindset, organizational learning, improvement of business conversations, use of constructive criticism and improvement of relationships with the most relevant stakeholders (customers, suppliers, intermediaries, community, and employees, etc.). The book also includes a discussion of creativity and the innovation process, as well as other factors that create a healthy business environment. Extensive appendices include topics such as negotiation, marketing, use of social media and others.
    Note: Online resource; Title from title page (viewed February 25, 2019) , Mode of access: World Wide Web.
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    Improving the Extended Value Stream (2019)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    ISBN: 9781482278507
    Language: English
    Pages: 1 online resource (224 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: This book discusses a system for extending lean manufacturing across the entire supply chain. It is divided into three parts: planning and analysis of the lean extended value stream, implementation of a lean supply chain and sustaining and continuously improving the lean extended value chain.
    Note: Online resource; Title from title page (viewed September 16, 2019) , Mode of access: World Wide Web.
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  • 39
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    Phoenix Leadership for Business (2018)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    ISBN: 9781351008303
    Language: English
    Pages: 1 online resource (188 pages)
    Edition: 1st edition
    Keywords: Electronic books
    Abstract: The world continues to ride a wave of turmoil, challenging leaders like never before. New laws, competitive markets and the need to respond to the demands of corporate boards and stockholders unnerve even the most senior of leaders resulting in progressively shorter tenures of those in leadership positions. The modern leader needs to be increasingly resilient and their leadership must be entirely relevant to their organizations and the industry. Phoenix Leadership for Business: An Executive's Strategy for Relevance and Resilience provides a brand new, innovative concept, that of the Phoenix Leader, with proven strategies and approaches to evolve your leadership approach to one that is flexible, powerful and effective. This book utilizes the strong metaphor of a Phoenix and identifies all of the necessary techniques that leaders need to improve profitability, resource management and organizational success thus improving their relevance to the company. This book introduces a new paradigm created by Val Gokenbach for leadership in complex organizations and provides effective strategies that will guide leaders in the business field. Val possesses a doctoral degree in Management and organizational leadership and over 40 years of experience as a healthcare executive. She is also a leadership consultant, professor, executive coach and author on leadership topics. You, as a business leader, will learn to reinvent yourself by putting her proven concepts into effect to become a Phoenix in your organization.
    Note: Online resource; Title from title page (viewed October 31, 2018) , Mode of access: World Wide Web.
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    Implementing Lean Six Sigma throughout the Supply Chain (2018)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    ISBN: 9781439828151
    Language: English
    Pages: 1 online resource (280 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Explanations of theory, lists of rules, and discussions of procedure are the basis of learning the lean Six Sigma, however without a visceral understanding of the application of this powerful system in various circumstances the knowledge remains, at best, conjecture. Detailed examination of case studies that take real-world variables into account i
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  • 41
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    Gemba Walks for Service Excellence (2018)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    ISBN: 9781439886762
    Language: English
    Pages: 1 online resource (100 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Your customers have become increasingly sophisticated and more connected than ever broadcasting real-time feedback to a cloud of followers who are watching your every move. As savvy customers continue to demand more for less, organizations that choose to rest on their laurels will quickly see their market share evaporate.Gemba Walks for Service Exc
    Note: Online resource; Title from title page (viewed February 5, 2018) , Mode of access: World Wide Web.
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    Visible Knowledge for Flawless Design (2018)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    ISBN: 9781351266741
    Language: English
    Pages: 1 online resource (116 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Visible knowledge is a tool nearly lost in the West, but it has been used to great effect by Toyota in its 50-year march from noncompetitiveness to its current status as the second largest automobile company in the world. It is key for the 50% growth in market share Toyota plans for this decade despite worldwide overcapacity in the auto business. This book presents the reader with a systematic approach to create, capture, and display knowledge in a way that allows development teams to optimize the design of their products and production processes. Visible knowledge not only applies to knowledge management, but provides a means of collaboration to facilitate better decision-making in the development process. This book has evolved out of a manuscript that Allen Ward, the foremost U.S. expert on lean product development, was writing at the time of his untimely death. It is not intended to be a treatise of Lean product development methods. Quite the opposite—it is focused on one small piece, "visible knowledge." It is, however, one technique that Dantar Oosterwal and Durward Sobek have found to be very effective at Harley-Davidson and other places, and a tool that can make a difference whether used by itself or as a starting point for a larger journey into Lean product development. In completing this work, Oosterwal and Sobek kept the aim true to Allen’s original intent. The preface and first three chapters are essentially Allen’s original intellectual contribution. They have made editorial changes to improve readability and clarity of explanation. Throughout, they have attempted to preserve Allen’s voice in the writing, even keeping the narrative in first person as it was originally written. They have also added a fourth chapter that highlights some practical ways to apply the ideas presented in earlier chapters, illustrated with case examples from their experience.
    Note: Online resource; Title from title page (viewed April 17, 2018) , Mode of access: World Wide Web.
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    Equipment Management in the Post-Maintenance Era (2018)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    ISBN: 9781466501973
    Language: English
    Pages: 1 online resource (242 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Recent advancements in information systems and computer technology have led to developments in equipment and robotic technology that have permanently changed the characteristics of manufacturing equipment. Equipment Management in the Post-Maintenance Era: A New Alternative to Total Productive Maintenance (TPM) introduces a new way of thinking to help high-tech organizations manage an increasingly complex equipment base. It also facilitates the fundamental understanding of equipment management those in traditional industries will need to prepare for the emerging microchip era in equipment. Kern Peng shares insights gained through decades of managing equipment performance. Using a systems model to analyze equipment management, he introduces alternatives in equipment management that are currently gaining momentum in high-tech industries. The book highlights the fundamental internal flaw in maintenance organizational setup, presents new approaches to replace maintenance functional setup, and illustrates a time-tested transformation and implementation process to help transition your organization from the maintenance era to the new post-maintenance era. Breaks down the history of equipment into five phases Provides a clear understanding of equipment management fundamentals Introduces alternatives in equipment management beyond the mainstream principles of maintenance management The book examines maintenance management logistics, including planning and budgeting, training and people development, customer services and management, vendor management, and inventory management. Supplying a comprehensive look at the history of equipment management, it analyzes current maintenance practice and details approaches that can significantly improve the effectiveness and efficiency of your equipment management well into the future.
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    What's Your Problem? Identifying and Solving the Five Types of Process Problems (2017)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (191 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Typically, root cause analysis is taught by explaining a variety of tools that require users to gain considerable experience before being able to apply them correctly in the proper settings. What's Your Problem? Identifying and Solving the Five Types of Process Problems simplifies process problem solving and outlines specific techniques to help you
    Note: Online resource; Title from title page (viewed July 27, 2017) , Mode of access: World Wide Web.
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    The TWI Workbook, 2nd Edition (2017)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    ISBN: 9781498704007
    Language: English
    Pages: 1 online resource (356 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: Since the publication of its Shingo Prize-winning predecessor, TWI programs have seen steady growth in usage. As a true understanding of Standard Work has developed, the need for the TWI skills as fundamental tools to achieve Lean objectives has been solidified.The TWI Workbook: Essential Skills for Supervisors, Second Edition has been completely u
    Note: Online resource; Title from title page (viewed July 27, 2017) , Mode of access: World Wide Web.
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    Lean Production Simplified, 3rd Edition (2017)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    ISBN: 9781498708883
    Language: English
    Pages: 1 online resource (249 pages)
    Edition: 3rd edition
    Keywords: Electronic books ; local
    Abstract: Following in the tradition of its Shingo Prize-winning predecessors, Lean Production Simplified, Third Edition gives a clear overview of the structure and tools of the Lean production system. Written for the practitioner by a practitioner, it delivers a comprehensive insider's view of Lean management. The author helps readers grasp the system as a
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    The Basics of Achieving Professional Certification (2017)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    ISBN: 9781466554634
    Language: English
    Pages: 1 online resource (216 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Professional certification has become a very popular topic and a significant number of individuals are making it a priority. Some people are torn on whether or not to obtain a certification to bolster their career. Others see the advantage of diversifying their professional portfolio and pursuing popular certifications in the areas of Project Manag
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    Mistake Proofing for Lean Healthcare (2017)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    ISBN: 9781482282139
    Language: English
    Pages: 1 online resource (111 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: The principles of mistake proofing, long used to eliminate errors and defects across a range of industries, are now being applied in healthcare organizations around the world to help ensure patient safety, improve services, and eliminate waste.Mistake Proofing for Lean Healthcare is based on the definitive mistake-proofing philosophy and system dev
    Note: Online resource; Title from title page (viewed July 27, 2017) , Mode of access: World Wide Web.
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    Organizational and Process Reengineering (2017)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    ISBN: 9781482225167
    Language: English
    Pages: 1 online resource (188 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Winner of the Healthcare Information and Management Systems Society‘s (HIMSS) 2015 Book of the Year AwardGiven the on-going changes and challenges faced by today‘s health care organizations, Organizational and Process Reengineering Approaches for Health Care Transformation provides a practical, leader-led and team-based approach for reengineering o
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  • 50
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    Building Quality Management Systems (2017)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    ISBN: 9781466565005
    Language: English
    Pages: 1 online resource (202 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Quality has quickly become one of the most important decision-making factors for consumers. And although organizations invest considerable resources into building the right quality management systems (QMSs), in many instances, the adoption of such quality improvement tools are just not enough. Building Quality Management Systems: Selecting the Righ
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    Standard Work for Lean Healthcare (2017)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    ISBN: 9781466503250
    Language: English
    Pages: 1 online resource (124 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Proven to increase efficiencies in the manufacturing sector, Standard Work has become a key element in reducing process waste, ensuring patient safety, and improving healthcare services. Part of the Lean Tools for Healthcare Series, this reader-friendly book builds on the success of the bestselling, Standard Work for the Shopfloor.Standard Work for
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    Closing the Communication Gap (2017)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    ISBN: 9781466574892
    Language: English
    Pages: 1 online resource (316 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Improved communication in business means higher profits. Improved communication in government means happier citizens. Improved communication in healthcare means quicker recoveries, fewer lawsuits, and happier nurses and patients.Closing the Communication Gap can help readers improve communication by closing the gap between what the communicator mea
    Note: Online resource; Title from title page (viewed August 21, 2017) , Mode of access: World Wide Web.
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    Maximizing Value Propositions to Increase Project Success Rates (2017)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    ISBN: 9781466570764
    Language: English
    Pages: 1 online resource (220 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Value proposition, an old concept, is taking on new significance in today‘s innovation-driven environment. Business focus has shifted from developing many creative ideas to developing only those that will successfully flow through the product cycle and fulfill a customer need. The old approach resulted in less than a 10 percent success rate for con
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    Lean-Driven Innovation (2017)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    ISBN: 9781482259698
    Language: English
    Pages: 1 online resource (493 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: In 2005, Goodyear‘s research and development (RandD) engine was not performing up to its full potential. The RandD organization developed high-quality tires, but the projects were not always successful. Goodyear embarked on a major initiative to transform its innovation creation processes by learning, understanding, and applying lean product develo
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    Accounting in the Lean Enterprise (2017)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    ISBN: 9781420088595
    Language: English
    Pages: 1 online resource (196 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Despite the obvious need for transparency, a company‘s Lean results can continue to hide behind the mask of traditional accounting and dilute the benefits of a Lean implementation. When your organization opts to go Lean, you must empower your accountants with Lean tools that serve the Lean mission.Winner of a Shingo Research and Professional Public
    Note: Online resource; Title from title page (viewed July 27, 2017) , Mode of access: World Wide Web.
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    The Innovative Lean Enterprise (2016)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    Language: English
    Pages: 1 online resource (315 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Explaining how to use Lean principles to drive innovation and strategic portfolio planning, The Innovative Lean Enterprise: Using the Principles of Lean to Create and Deliver Innovation to Customers outlines simple, yet powerful, visual Lean tools that can enhance idea generation and product development. It starts with a discussion of Lean principles and then identifies the applicable portions of Lean that can drive customer value. The book discusses customer value in the form of the benefits your customers desire. It walks you through the processes of using Lean techniques to effectively evaluate the quality of any prospective marketing opportunity and includes examples from a variety of industries, including healthcare. The text discusses value creation, reduction of waste, entrepreneurial system designer, set-based concurrent engineering, and Lean project management. It also includes numerous examples of visual management tools as they apply to innovation to help you develop the understanding required to achieve a competitive advantage for your brand, division, or company through Lean.
    Note: Online resource; Title from title page (viewed April 19, 2016) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781482203905/?ar
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    Lean RFS (Repetitive Flexible Supply) (2016)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    Language: English
    Pages: 1 online resource (152 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Is it possible to be repetitive and flexible—at the same time? Using proven examples and quantifiable evidence, Lean RFS (Repetitive Flexible Supply): Putting the Pieces Together demonstrates that repetitive flexible supply (R f S) is not only possible, but that its implementation can help you reach a new level of improved performance in manufacturing and across your entire supply chain. Winner of a 2013 Shingo Research and Professional Publication Award, this book is unique in that it clearly spells out the theory and practice originally published in the Shingo Prize winner, Breaking Through to Flow , with actual stories of Kimberly-Clark’s experience in using them over the years with great success. These stories provide a real feel of how this learning-by-doing journey led to "aha!" moments for those involved. The book also explains why most planning systems in use today will result in a different plan every time, and that these plan changes are actually the cause of the fire fighting that is endemic in most companies.
    Note: Online resource; Title from title page (viewed April 19, 2016) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781466578197/?ar
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    Kanban for the Supply Chain, 2nd Edition (2016)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    ISBN: 9781439895504
    Language: English
    Pages: 1 online resource (137 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local ; Electronic books
    Abstract: Following in the footsteps of its popular predecessor, the second edition of this workbook explains how to apply kanban replenishment systems to improve material flow. Kanban for the Supply Chain: Fundamental Practices for Manufacturing Management, Second Edition provides readers with a detailed roadmap for achieving a successful and sustainable kanban implementation. Detailing the steps required for each stage of the manufacturing and supply chain management process, this updated edition focuses on creating an environment for success. It addresses internal mechanisms, including leveling production schedules, as well as external elements, such as conducting a thorough analysis of customer demand. Numerous techniques are presented for setting up kanban that consider a wide array of material types, dimensions, and storage media. This edition presents a wealth of new tools and techniques useful across the broad spectrum of manufacturing environments, including: A statistical data cleansing technique to remove questionable or irrelevant data from kanban calculations Correlation analysis based on simple Excel techniques to guide the decisions around which part numbers "qualify" for kanban An alternative "stair-step analysis" approach for those who are unable to generate correlation data and prefer to use more readily available monthly demand history An approach to analyze supplier performance data vs. lead time and lot size expectations, with risk mitigation strategies for poor performing suppliers This book is for those who are ready to stop thinking about a conversion from materials requirements planning push techniques to kanban pull techniques and want to make it happen now. Stephen Cimorelli provides actionable advice for installing fundamental kanban concepts that can immediately help you increase manufacturing productivity and profitability. The book includes team-based exercises that reinforce key principles as well as a CD with helpful outlines, charts, figures, and diagrams.
    Note: Online resource; Title from title page (viewed April 19, 2016) , Mode of access: World Wide Web.
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    Value Analysis and Engineering Reengineered (2015)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    ISBN: 9781498737265
    Language: English
    Pages: 1 online resource (192 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Thought leader Abate Kassa finds the U.S. government‘s arbitrary cost-cutting directives of austerity measures or sequestration as a perfect example of moving in the wrong direction. Their system follows rule-sense rather than value-sense. In this book, Mr. Kassa proposes reengineered value analysis/value engineering (VA/VE) as the way to deliver s
    Note: Online resource; Title from title page (viewed November 23, 2015) , Mode of access: World Wide Web.
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    The Art of Consultative Selling in IT (2015)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    Language: English
    Pages: 1 online resource (167 pages)
    Edition: 1st edition
    Keywords: Creative ability in business ; Creative thinking ; Technological innovations ; New products ; Electronic books ; local
    Abstract: If IT companies seek to differentiate themselves from the competition, they must turn to consultative selling. Consultative selling is analyzing the needs and challenges of your customers and selling unique services that enable your customers to reduce costs, increase profits, and improve overall business performance. The Art of Consultative Selling in IT provides a practical framework for becoming a successful consultative seller and shows how to use the blue ocean strategy to identify opportunities in areas where there is no competition. The first section discusses the advantages of consultative selling and explores the concepts of blue oceans. In blue oceans, demand is created rather than fought over. Competition is irrelevant because the rules of the game are waiting to be established. The author explains how you can use consultative selling techniques to create your own blue oceans of unknown market space, where opportunities for growth are both rapid and profitable. In the second section, the author defines the consultative selling framework (CSF). This framework is based on proven processes, best practices, and real-time case studies to make consultative selling a reality. It provides clear guidelines for understanding your customer’s current landscape and challenges, owning its priorities, and helping it to achieve its short-term and long-term goals. The author explains how to use CSF to generate innovative ideas and present them to your customer through profit improvement or efficiency improvement proposals. The book concludes with examples of several innovative business improvement ideas that you can present to your customers, including Agile project management, master data management (MDM), application portfolio rationalization, and business process management (BPM). The author discusses the benefits of each methodology and lists the trigger points to think about when deciding whether the methodology can add value to a particular customer.
    Note: Online resource; Title from title page (viewed January 27, 2015) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781498707718/?ar
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    The "Success or Die" Ultimatum (2015)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    Language: English
    Pages: 1 online resource (312 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Although eliminating waste and reducing variation are essential for successful improvement initiatives, few books integrate Lean, Six Sigma, and cultural issues into a single management and improvement initiative. Filling this void, this book details a proven recipe for applying Lean, Six Sigma, and the Theory of Constraints in a manner that will maximize return on investment, cash flow, and net profits. The "Success or Die" Ultimatum: Saving Companies with Blended, Long-Term Improvement Formulas uses a compelling story format to guide readers through a collection of stories that illustrate best practices for finding and fixing common issues found in today’s organizations. It uses in-depth case studies to illustrate a range of scenarios at a call center, pharmaceutical company, automotive parts supplier, and metals distributor and processor. Readers will learn simple techniques, such as face-to-face discussions to gather data, as well as more complex diagnostic techniques, such as Four-Field Mapping and process mapping. Readers will better understand the complexities in newly formed working relationships, as well as how to: Hire and work with consultants Interact with management to get things done Engage workers on the front line Handle those who are actively against improvements Build and sustain a culture of improvement The book covers simple, yet effective, statistics and explains how Minitab ® can be used to simplify and speed up data analysis. In addition, it explains one way to use Statistical Process Control (SPC) to anticipate problems from data and what the results mean. The book includes coverage of project planning, strategy, Lean manufacturing, command and control, finance, PDCA, SPC/root cause analysis, OEE, allocating responsibilities and times to fix, Big Picture mapping, and four-point planning.
    Note: Online resource; Title from title page (viewed April 1, 2015) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781482299038/?ar
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    Using Data Management Techniques to Modernize Healthcare (2015)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    ISBN: 9781482223989
    Language: English
    Pages: 1 online resource (326 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Healthcare organizations with sound human resources (HR) infrastructures are better able to hire, develop, promote, and retain employees who match up well with their specific needs. Using Data Management Techniques to Modernize Healthcare explains how to modernize your HR systems through the use of artificial intelligence (AI), information technolo
    Note: Online resource; Title from title page (viewed August 20, 2015) , Mode of access: World Wide Web.
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    Uptime, 3rd Edition (2015)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    ISBN: 9781482252385
    Language: English
    Pages: 1 online resource (533 pages)
    Edition: 3rd edition
    Keywords: Electronic books ; local
    Abstract: Uptime describes the combination of activities that deliver fewer breakdowns, improved productive capacity, lower costs, and better environmental performance. The bestselling second edition of Uptime has been used as a textbook on maintenance management in several postsecondary institutions and by many companies as the model framework for their mai
    Note: Online resource; Title from title page (viewed August 18, 2015) , Mode of access: World Wide Web.
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    The 12 Principles of Manufacturing Excellence (2015)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    ISBN: 9781498730921
    Language: English
    Pages: 1 online resource (302 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Following in the tradition of its bestselling predecessor, The 12 Principles of Manufacturing Excellence: A Lean Leader's Guide to Achieving and Sustaining Excellence, Second Edition outlines a comprehensive, proven process for delivering world-class performance while also cultivating the right culture through leadership, mentoring, and hourly asso
    Note: Online resource; Title from title page (viewed September 24, 2015) , Mode of access: World Wide Web.
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    Implementing Standardized Work (2015)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    ISBN: 9781466563643
    Language: English
    Pages: 1 online resource (99 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Standardized Work refers to the process of finding and applying the best operational methods that will lead to cost reduction, better product quality, and increased operator safety. This book, the latest in a series dedicated to Standardized Work, focuses on operator training and auditing. It describes the methods and tools used to train operators
    Note: Online resource; Title from title page (viewed November 24, 2015) , Mode of access: World Wide Web.
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    The Basics of Hoshin Kanri (2014)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    ISBN: 1000618579 , 9781000618570 , 1138438219 , 9781138438217 , 1482218704 , 9781482218701
    Language: English
    Pages: 1 online resource (165 pages)
    Edition: 1st edition
    Parallel Title: Erscheint auch als
    DDC: 658.4/01
    Keywords: Business planning ; Organizational change ; Communication in management ; Electronic books ; local ; Business planning ; Communication in management ; Organizational change
    Abstract: The problem with most Hoshin Kanri books is that they describe a complex methodology that is overwhelming to most leaders and their organizations. The need to essentially change the culture of the entire organization to make Hoshin work isn’t practical for most companies when first starting out. The Basics of Hoshin Kanri uses an easy-to-follow story format to simplify and explain Hoshin Kanri – a method for strategy deployment. Supplying clear descriptions of the steps of Hoshin Kanri, it advocates using Hoshin as an important tool for improving an organization’s existing planning and execution system while simultaneously moving the culture of the organization forward. The book provides readers with a new understanding of Hoshin Kanri as a powerful deployment system for strategic planning, defining a direction and priorities, and aligning the organization around that direction. It begins by telling the story of a manufacturing executive that uses a simple Hoshin Kanri approach to make significant change in his personal life. Next, the book illustrates how this executive prepares to apply Hoshin Kanri to deploy strategy within his business. It concludes by presenting fascinating excerpts from the author’s own interviews with experts in the field of Hoshin Kanri. All business leaders want their organizations to be "great" in all respects, but the reality is that they must get to "good" before they can consider becoming "great."
    Note: Online resource; Title from title page (viewed August 21, 2014) , Mode of access: World Wide Web.
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    Leadership Basics for Frontline Managers (2014)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    Language: English
    Pages: 1 online resource (151 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: This book is classified and organised into three major headings: personal effectiveness, leadership, and communication. It focuses on interpersonal management skills and explains what it takes to improve how frontline managers and supervisors communicate and relate to their employees and customers.
    Note: Online resource; Title from title page (viewed March 5, 2014) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781482219968/?ar
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    Inverting the Paradox of Excellence (2014)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    Language: English
    Pages: 1 online resource (442 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Over time, overemphasis and adherence to the same proven routines that helped your organization achieve success can also lead to its decline resulting from organizational inertia, complacency, and inflexibility. Drawing lessons from one of the best models of success, the evolutionary model, Inverting the Paradox of Excellence explains why your organization must proactively seek out changes or variations on a continuous basis for ensuring excellence by testing out a continuum of opportunities and advantages. In other words, to maintain excellence, the company must be in a constant state of flux! The book introduces the patterns and anti-patterns of excellence and includes detailed case studies based on different dimensions of variations, including shared values variations, structure variations, and staff variations. It presents these case studies through the prism of the "variations" idea to help you visualize the difference of the "case history" approach presented here. The case studies illustrate the different dimensions of business variations available to help your organization in its quest towards achieving and sustaining excellence. The book extends a set of variations inspired by the pioneering McKinsey 7S model, namely shared values, strategy, structure, stuff, style, staff, skills, systems, and sequence. It includes case history segments for Toyota, Acer, eBay, ABB, Cisco, Blackberry, Tata, Samsung, Volvo, Charles Schwab, McDonald's, Scania, Starbucks, Google, Disney, and NUMMI. It also includes detailed case histories of GE, IBM, and UPS.
    Note: Online resource; Title from title page (viewed July 14, 2014) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781466592162/?ar
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    Grow Your Factory, Grow Your Profits (2014)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (175 pages)
    Edition: 1st edition
    Keywords: Entrepreneurship ; Success in business ; Electronic books ; local
    Abstract: When I was first given the job of managing a small plastics factory back in 1989, I quickly realized that most of the books and teaching on Lean Manufacturing were designed for big companies and were not relevant to my factory. —Tim Mclean The last 25 years has seen Tim lead and assist over 100 small to medium-sized enterprise (SME) manufacturing operations. This experience has now been condensed in to Grow Your Factory, Grow your Profits: Lean for Small and Medium-Sized Manufacturing Enterprises , a start-to-finish guide on how to run a successful small and medium-sized manufacturing operation. The book presents case studies, practical examples, illustrations, charts, and pictures from real SME manufacturers to provide straightforward solutions to the issues facing every growing manufacturing business. In the book, Tim McLean explains: How to recruit the right people and design the right organization How to empower those people to take accountability and free yourself up from day to day "fire fighting" How to develop a Lean Plant Layout that will maximize productivity and optimize the use of space How to manage materials in order to slash inventory and shortages How to schedule production in order to cut lead times, cut inventory, and delight customers How to get started on a Lean transformation when you lack the resources of a big company The book details how SMEs differ from large organizations and why the approach to improvement must also be different. Covering the complete life cycle of small and medium-sized manufacturers, the book addresses a different SME manufacturing issue in each chapter. This enables readers to tackle issues at their own pace and in their own order of priority. Grow Your Factory, Grow Your Profits is essential reading for owners, managers, and operational leaders in the 90 percent of manufacturing enterprises that are small or medium sized.
    Note: Online resource; Title from title page (viewed December 3, 2014) , Mode of access: World Wide Web.
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    The Lean Prescription (2014)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (183 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: In this book, Dr. Gabow, former CEO of Denver Health of 20 years, teams up with Philip Goodman, a 34-year veteran of Denver Health who directed the Lean System group, to share their Lean journey. The Lean Prescription: Powerful Medicine for Our Ailing Healthcare System tells the story of how Dr. Gabow led Denver Health to become the first healthcare organization to be awarded the Shingo Bronze Medallion Prize for Operational Excellence. Detailing the foundational Lean principles, the book provides readers with the benefit of the experience of an integrated healthcare system's successful seven-year Lean journey. This book grew out Gabow’s 40 years' experience as a practicing physician, teacher, researcher, and leader of a large, urban public healthcare system. About 10 years into her 20 years as CEO of the healthcare system, she began to look at how one could actually make healthcare work right. After a year of study, she and her team concluded that Lean was exactly what healthcare needed. During the seven-year Lean journey that followed, Denver Health dramatically improved quality of care. Denver Health achieved a reduction of the expected mortality rate to the lowest among the academic health center members of the University Health System Consortium in 2011.The financial results were equally impressive. Denver Health realized almost $200 million of well-documented, hard financial benefit over seven years. This book provides authoritative guidance on how to effectively implement a Lean transformation in a healthcare system that includes hospitals, HMOs, community health centers, call centers, and paramedics. Providing an accessible explanation of the Lean philosophy and tools, the book includes helpful exercises and examples of Lean applications. The book goes beyond the hospital environment to the broader healthcare sector. In December 2015, Gabow and Goodman were awarded the Shingo Research and Professional Publication Award for the book. The Shingo Research and Professional Publication Award recognizes and promotes research and writing regarding new knowledge and understanding of lean and operational excellence.
    Note: Online resource; Title from title page (viewed October 20, 2014) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781482246384/?ar
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    Leveraging Lean in Medical Laboratories (2014)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    Language: English
    Pages: 1 online resource (330 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: This book is part of a series of titles that are a spin-off of the Shingo Prize-winning book Leveraging Lean in Healthcare: Transforming Your Enterprise into a High Quality Patient Care Delivery System. Each book in the series focuses on a specific aspect of healthcare that has demonstrated significant process and quality improvements after a Lean implementation. Lean principles can help medical laboratories drive up efficiencies and quality without increasing costs or compromising quality. Leveraging Lean in Medical Laboratories: Creating a Cost Effective, Standardized, High Quality, Patient-Focused Operation provides a functional understanding of Lean laboratory processes and quality improvement techniques. This book is an ideal guide for healthcare executives, leaders, process improvement team members, and inquisitive frontline workers who want to implement and leverage Lean in medical laboratories. Supplying detailed descriptions of Lean tools and methodologies, it identifies powerful Lean solutions specific to the needs of the medical laboratory. The first section provides an overview of Lean concepts, tools, methodologies, and applications. The second section focuses on the application of Lean in the laboratory environment. Presenting numerous examples, stories, case studies, and lessons learned, it examines the normal operation of each area in the lab environment and highlights the areas where typical problems occur. Next, it walks readers through various Lean initiatives and demonstrates how Lean tools and concepts have been used to achieve lasting improvements to processes and quality of care. It also supplies actionable blueprints that readers can duplicate or modify for use in their own institutions. Illustrating leadership’s role in achieving departmental goals, this book will provide you with a well-rounded understanding of how Lean can be applied to achieve significant improvements throughout the entire continuum of care.
    Note: Online resource; Title from title page (viewed December 3, 2014) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781482234473/?ar
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    Handbook of Concierge Medical Practice Design (2014)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (212 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: In concierge medicine, physicians develop amenities-rich membership programs and collect a monthly or annual membership fee to pay for the amenities in addition to the medical services rendered. Handbook of Concierge Medical Practice Design examines the many considerations physicians must make prior to transitioning their practices into concierge services. Maria K. Todd, a recognized expert in concierge medicine, branding, consulting, healthcare, marketing, medical tourism, planning, and physician practice administration, explains how to set up a concierge practice. She describes how this new business model affects workflow and outlines financial considerations—including managed care payer relations, the hybrid practice, and predictive modeling—to uncover the hidden factors that affect bottom-line performance. The book supplies readers with models for creating a business plan and a strategy for transforming a practice into a concierge practice. It concludes by covering the legal aspects of creating a concierge practice. It includes patient acquisition and retention strategies as well as detailed plans for adding additional doctors and physician extenders, such as nurse practitioners and physician assistants. The book provides sample employment contracts and advice on how to select and work with consultants. It includes chapters on business process re-engineering, workflow management, financial considerations, competitive analysis, developing a business plan, and how to market the new practice.
    Note: Online resource; Title from title page (viewed December 10, 2014) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781466568181/?ar
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    Leveraging Lean in Surgical Services (2014)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    ISBN: 9781482234497
    Language: English
    Pages: 1 online resource (380 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: This book is part of a series of titles that are a spin-off of the Shingo Prize-winning book Leveraging Lean in Healthcare: Transforming Your Enterprise into a High Quality Patient Care Delivery System. Each book in the series focuses on a specific aspect of healthcare that has demonstrated significant process and quality improvements after a Lean implementation. The result of implementing Lean in the surgical suite is a powerful and proven mix that enables members of cross-functional teams to improve their processes, efficiency, and financial performance. Leveraging Lean in Surgical Services: Creating a Cost Effective, Standardized, High Quality, Patient-Focused Operation provides a functional understanding of Lean processes and quality improvement techniques for the surgical department. This book is an ideal guide for healthcare executives, leaders, process improvement team members, and inquisitive frontline workers who want to implement and leverage Lean in the surgical suite. Supplying detailed descriptions of Lean tools and methodologies, it identifies powerful solutions specific to the needs of surgical services. The first section provides an overview of Lean concepts, tools, methodologies, and applications. The second section focuses on the application of Lean in the surgical services environment. Presenting numerous examples, stories, case studies, and lessons learned, it examines the normal operation of each area in the surgical suite and highlights the areas where typical problems occur. Next, the book walks readers through various Lean initiatives and demonstrates how Lean tools and concepts have been used to achieve lasting improvements to processes and quality of care. It also introduces actionable blueprints that readers can duplicate or modify for use in their own institutions. Illustrating leadership’s role in achieving departmental goals, this book will provide you with a well-rounded understanding of how Lean can be applied to achieve significant improvements throughout the entire continuum of care.
    Note: Online resource; Title from title page (viewed December 3, 2014) , Mode of access: World Wide Web.
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    Green Power (2014)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    ISBN: 9781466590496
    Language: English
    Pages: 1 online resource (603 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local ; Electronic books
    Abstract: Green Power: Perspectives on Sustainable Electricity Generation provides a systematic overview of the current state of green power and renewable electrical energy production in the world. Presenting eight in-depth case studies of green power production and dissemination, it illustrates the experiences and best practices of various countries on this
    Note: Online resource; Title from title page (viewed February 5, 2014) , Mode of access: World Wide Web.
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    The Innovative Lean Machine (2014)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    Language: English
    Pages: 1 online resource (264 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: In order for an organization to thrive in a competitive business environment, its strategy, people, and branding must be fully optimized. The Innovative Lean Machine: Synchronizing People, Branding, and Strategy to Win in the Marketplace explains how to use Lean principles and visual tools to maximize these core components in any business. The book demystifies theory with examples of the various visual tools any organization can rely on during the idea generation, product development, and branding processes. Filled with easy-to-follow graphics, charts, and tables, the text provides a simple, yet effective, series of visual frameworks that readers can immediately apply with little or no difficulty. Describing how to ensure your business planning reflects what is most valuable to your customers, this resource presents the insights of a creative thought process that drives innovative solutions. It considers the key aspects of Lean that can help you drive innovation in the development of your organization’s branding, strategy, and in the selection and management of its people. It also includes discussions on the characteristics of highly effective and trustworthy people. After reading this book, you will better understand how to use Lean tools to build a stronger brand, build better market strategies, and identify and retain effective people. You will also gain an understanding of what it takes to align all organizational activities to ensure maximum value for your customers while relentlessly driving out waste.
    Note: Online resource; Title from title page (viewed September 26, 2014) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781482245271/?ar
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    The Lean Anthology (2014)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (248 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: The Lean Anthology: A Practical Primer in Continual Improvement presents operations management case studies that illustrate a Lean process improvement journey. Ideal for non-engineers, adult learners, and corporate or business education settings, this book can help you and your organization understand and apply Lean practices as part of a plan for saving money, generating revenues, or freeing up resources—particularly in settings not traditionally associated with Lean. The stories are easy to understand, simple accounts of everyday people negotiating life. The characters observe and integrate the principles of Lean into their personal and professional lives. Each Lean case study will help you understand and apply a different approach to the "relentless pursuit of the strategic elimination of waste." The stories are organized into a framework for implementing a Lean transformation called The Five Cs: Customer, Capability, Control, Coordination, and Context/Culture. These are the five stages of strategic operations design and improvement. The Five Cs framework is a new approach to understanding a Lean journey that you can apply in many settings. The Five Cs framework can help you become more effective in both your personal and professional lives. The book includes explanations with each case study, as well as brain teasers suitable for team discussion. These tools supply readers—even those without an operations management background—with an intuitive understanding of how to create value by eliminating waste.
    Note: Online resource; Title from title page (viewed November 3, 2014) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781482246797/?ar
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    The Lean Management Systems Handbook (2014)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (549 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Performance management, the primary focus of a Lean organization, occurs through continuous improvement programs that focus on education, belief systems development, and effective change management. Presenting a first-of-its-kind approach, The Lean Management Systems Handbook details the critical components required for sustainable Lean management. Positioning Lean as a management operational philosophy far beyond the traditional set of improvement tools, the book explains how managers at all levels of the organization can integrate Lean into their daily management activities. It defines the Lean philosophy as well as the beliefs and behaviors required to develop a thriving Lean company culture. The book captures the essence of Lean learning and Lean doing and illustrates practical applications of Lean management. It begins by covering the basics that encompass Lean management and leadership in two critical areas: maintenance/control and improvement. After reading this book, you will better understand how to see waste, measure waste, eliminate waste, and develop an active change improvement workplace. You will also gain the practical understanding required to determine which Lean tool is best suited to your particular need for supporting an organization-wide management system. Expounding on essential Lean concepts, this is an ideal guide to help new managers and leaders make the transition from theory to successful application in the field. Complete with brief summaries and examples of the most important tools in Lean management systems development in each chapter, the book provides a reliable roadmap for deploying a Lean management system across your organization, and subsequently across your entire value stream.
    Note: Online resource; Title from title page (viewed July 11, 2014) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781466564350/?ar
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    Lean for Banks (2014)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (239 pages)
    Edition: 1st edition
    Keywords: Business management ; Electronic books ; local
    Abstract: Most banking institutions suffer from numerous inefficiencies, such as poor planning; inadequate coordination and communication; ineffective processes, tools, and workflow; and excessive bureaucracy. Lean for Banks describes in easy language how to use Lean and Six Sigma management practices to significantly improve the efficiency of bank operations. This book shows how to use Lean and Six Sigma management practices to improve the normal daily work in a bank, typically executed in the so-called "back offices." This work involves about 90 percent of bank employees and generates 90 percent of costs. Lean for Banks explains how to organize bank operations better, increase work productivity and quality by working smarter and not harder, make fewer mistakes and decrease rework, and elevate jobs from mundane and repetitive to creative and pleasantly challenging. Most importantly, it shows how to increase the satisfaction of bank customers and in turn enhance bank competitiveness and market share. Lean for Banks is intended for all levels of bank employees: back-office workers, first-level supervisors, middle- and higher-level managers, and corporate executives. It is also intended for all levels of students at schools that teach banking skills—short courses intended for tellers, college courses in advanced banking operations, and continuing education for bank managers and line employees. This book is an entry-level text on Lean and should give readers enough understanding to prepare them for active participation in Lean deployment activities.
    Note: Online resource; Title from title page (viewed November 21, 2014) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781482260847/?ar
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    Sustainable Lean (2013)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    ISBN: 9781482201550 , 1482201550
    Language: English
    Pages: 1 online resource (183 pages)
    Edition: 1st edition
    DDC: 658
    Keywords: Lean manufacturing ; Organizational change ; Industrial management ; Entrepreneurship ; Success in business ; Electronic books ; local ; Production allégée ; Changement organisationnel ; Gestion d'entreprise ; Industrial management ; Lean manufacturing ; Organizational change
    Abstract: If you’ve employed consultants and embarked on a Lean transformation only to find your efforts stall after the consultants leave, this book will teach you what you must do to stay the course over the long term. Using a compelling novel format, Sustainable Lean: The Story of a Cultural Transformation illustrates the process of implementing a sustainable Lean transformation. The book follows Jim, the plant manager of an electronics firm that has already seen its first Lean initiative fail. Jim realizes that if he doesn’t act quickly, his job and the jobs of everyone in the factory might be in jeopardy. Jim meets a Lean consultant who agrees to help him implement and sustain a new transformation. Readers follow along as Jim learns invaluable lessons that help him and his plant see costs plummet, on-time delivery reach nearly 100 percent, and defects drop by close to 80 percent. Using simple terms and an ongoing example, the book demonstrates how to use top-down metrics to identify strategic and tactical opportunities for improvement. It describes how to conduct Hoshin Kanri (strategic policy deployment). It also describes the relationship between top-down metrics, organizational accountability, the breaking down of "stovepipes," and the concept of "alignment" that comes about as the result of Hoshin Kanri. Detailing a data-driven methodology to help you set boundaries for effective decision making, this book will inspire manufacturers to achieve world-class production and efficiency standards—one factory, one business at a time.
    Note: Online resource; Title from title page (viewed March 1, 2013) , Mode of access: World Wide Web.
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    Removing the Barriers to Efficient Manufacturing (2013)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (294 pages)
    Edition: 1st edition
    Keywords: Engineering ; Electronic books ; local
    Abstract: W. Edwards Deming’s central premise was that improvements in product quality would increase productivity, improve competitive position, and help ensure long-term survival. Point 12 of his landmark 14 Points for Management says that management’s job is to remove the barriers that keep people from taking pride in their work. That’s exactly what this book is about. Shedding new light on Deming’s 14 Points, Removing the Barriers to Efficient Manufacturing: Real-World Applications of Lean Productivity outlines time-tested organizational structures and methods to help you reduce variability and deliver high-quality products consistently. It describes the financial losses that can occur as a result of variability and details the specific activities management must engage in to avoid these losses and ensure long-term success. Instead of taking you on a "random walk," the book supplies each manufacturing group in your organization with straightforward directions for creating a smooth-running facility with reduced variability. It includes "work assignments" in each chapter that, if completed in the order presented, will guide you through the creation of the Model Vision for your manufacturing facility. It also: Covers key topics on working with people, including training and retraining Supplies pointers for working with unions Considers Single Minute Exchange of Die (SMED) Describes how to put it all together with action plans The book includes a write up on Deming’s famous Red Bead Experiment as well as an introduction to statistical process control techniques in the appendices. Filled with real-world examples and a case study to illustrate essential concepts, the book arms you with the insight and common-sense approaches required to build on Deming’s fundamental principles and consistently deliver high-quality products that instill a sense of pride in your workforce.
    Note: Online resource; Title from title page (viewed January 25, 2013) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781466555518/?ar
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    LEAN Supply Chain Planning (2013)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    ISBN: 9781482205343
    Language: English
    Pages: 1 online resource (493 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Delivering excellent service to all customers is the key imperative for many sustainable businesses. So why do so many supply chains struggle to fulfill customer requirements at competitive costs? The answer is simple: traditional supply chain planning, which was tailored to a predominantly stable and predictable business environment, cannot handle
    Note: Online resource; Title from title page (viewed November 26, 2013) , Mode of access: World Wide Web.
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    Achieving Patient (aka Customer) Experience Excellence (2013)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (137 pages)
    Edition: 1st edition
    Keywords: Health ; Electronic books ; local
    Abstract: Written by internationally acknowledged experts in the customer and patient experience movement, Achieving Patient (aka Customer) Experience Excellence: Lessons From a Successful Cultural Transformation in a Hospital clearly outlines the principles and development phases of a great customer experience transformation. Using an engaging story, it allows readers to follow the journey of Community General, a healthcare organization that went from struggling to being nationally recognized for its performance and customer satisfaction success. Demonstrating how Community General was able to achieve its cultural transformation, the book presents valuable lessons learned that can be applied across a range of industries, including healthcare, telecom, and financial services. Each chapter begins with a case study that describes the experiences of the authors—the director of customer experience design, the director of imaging services, a consultant, and a business psychologist—allowing readers to learn from their success and struggles. Each chapter also includes a management learning section that provides practical advice and helpful tips for healthcare managers on their journey towards achieving excellence in the patient experience. Representing decades of battle-tested experience, this book will not only help you understand the components required to build a customer-centric culture, but will also provide the mindset you will need to strike the ideal balance between patient (aka customer) satisfaction and business benefit.
    Note: Online resource; Title from title page (viewed June 10, 2013) , Mode of access: World Wide Web.
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    Getting Unstuck (2013)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    ISBN: 9781466596436
    Language: English
    Pages: 1 online resource (169 pages)
    Edition: 1st edition
    Keywords: Leadership ; Teams in the workplace ; Organizational behavior ; Electronic books ; local
    Abstract: Humans are naturally wired to solve problems. Implement the right solutions and the problems generally go away. Paradoxes are quite different. They consist of opposites that do not appear to be able to coexist, but must. Most of the issues that keep organizations from achieving strategic success are not problems, they are paradoxes. Practical approaches to address our most important paradoxes do exist. By reading this book you will learn how to address the paradoxes commonly encountered in organizations and in life. Getting Unstuck: Using Leadership to Execute Paradoxes with Confidence will teach you how to balance key paradoxes to achieve greater long-term growth and enhanced sustainability than those who rely on financial data and problem solving methods alone. It addresses the issues that are the most troublesome to people and the organizations they work for. Describing how to think and work more strategically, the book introduces the language and tools you need to share innovative approaches to dilemmas within your organization and to develop better working relationships, both internally and externally. It provides a practical and powerful platform to help you develop new possibilities and achieve your strategic objectives. You will learn how to see conflict with a fresh set of eyes, how to redefine your roles, and how to become more effective professionally and personally. If you have experienced trouble implementing strategic objectives, difficulties getting people from different parts of your organization to work together; if you want to achieve a higher level of success, if you feel stuck, then read this book. Filled with examples of real-world paradoxes, it supplies valuable insights into the root causes of workplace conflicts to help you execute change with greater confidence and effectiveness.
    Note: Online resource; Title from title page (viewed September 3, 2013) , Mode of access: World Wide Web.
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    Baldrige Award Winning Quality, 18th Edition (2013)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (408 pages)
    Edition: 18th edition
    Keywords: Electronic books ; local
    Abstract: The Malcolm Baldrige National Quality Award is the highest level of national recognition for performance excellence that a U.S. organization can receive. Now in its 18th edition, Baldrige Award Winning Quality is still the most widely used and recognized book on the Malcolm Baldrige National Quality Award. It provides readers with a simple, yet comprehensive resource, for understanding the most current criteria for this prestigious business performance award. The definitive resource for helping companies achieve world-class results, Baldrige Award Winning Quality – 18th Edition: How to Interpret the Baldrige Criteria for Performance Excellence is the only book on the Baldrige criteria to detail, in simple and straightforward language, every category, examination item, and area to address. From understanding the scoring system to preparing for a site visit, it guides you through all stages in the process. Reflecting the new criteria (2013-2014) that address education and healthcare, this edition outlines a comprehensive plan that is suitable for any company in any industry. Offering detailed explanations of each of the 17 "Examination Items" and the 36 "Areas to Address" that compose the seven major categories, the book reveals exactly what examiners look for in each area and suggests what you need to include. It also discusses: Criteria of leadership and the role of senior management in the award process Importance of a long- and short-term strategic plan Where and how to satisfy the requirements for demonstrating effective "process" and "results" Lists of state award programs based on the Baldrige criteria Core values and themes that underlie the award How to weigh the importance of the 36 "Areas to Address" The significance of the Baldrige scoring scale, and its role in achieving performance excellence The book devotes a chapter to supplying a clear and concise explanation on how to prepare for a site visit from the board of examiners. It details each facet of the site visit, including its purpose, what a Baldrige examiner looks for, and the questions typically asked during the visit. Complete with rules for preparing graphics and charts, the book includes helpful tips to help you avoid common mistakes when completing the application.
    Note: Online resource; Title from title page (viewed August 21, 2013) , Mode of access: World Wide Web.
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    Achieving HR Excellence through Six Sigma (2013)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (215 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Although world-class firms like GE and Motorola have relied on Six Sigma to build their performance cultures, these processes are all too often left out of human resources (HR) functions. This lack of Six Sigma principles is even more surprising because preventing errors and improving productivity are so critical to the people management processes of hiring, retention, appraisal, and development. From the history and evolution of the Total Quality movement to initiatives for introducing a Six Sigma continuous process improvement strategy in your HR department, Achieving HR Excellence through Six Sigma introduces a new way to envision your role within the organization. It explains how this powerful methodology works and supplies a roadmap to help you find and eliminate waste in your HR processes. Describing exactly what HR excellence means, the book outlines dozens of proven approaches as well as a hierarchy of the exact steps required to achieve it. It illustrates the Six Sigma methodology from the creation of a project to its successful completion. At each stage, it describes the specific tools currently available and provides examples of organizations that have used Six Sigma within HR to improve their organizations. The text presents proven approaches that can help you solve and even eliminate people management problems altogether. Filled with real-world examples, it demonstrates how to implement six sigma into the transformational side of your organization. It also includes a listing of additional resources to help you along your Six Sigma journey. Explaining how to build a new business model for your HR organization, the book supplies the new perspective and broad view you will need to discover and recommend game-changing alternatives to traditional HR approaches in your organization.
    Note: Online resource; Title from title page (viewed July 18, 2013) , Mode of access: World Wide Web.
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    The Pocket Guide to the Baldrige Award Criteria (5-Pack), 17th Edition (2013)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    ISBN: 9781482215656
    Language: English
    Pages: 1 online resource (64 pages)
    Edition: 17th edition
    Keywords: Electronic books ; local
    Abstract: Updated yearly to match changing requirements, this guide is designed to help you understand the criteria for the Malcolm Baldrige National Quality Award . The Baldrige criteria are being used by thousands of organizations around the world to evaluate their progress toward becoming the best in their fields. This 17th edition of The Pocket Guide to the Baldrige Criteria begins with commonly asked questions about the Award criteria. It then breaks down the 19 items under the seven category headings of the Baldrige criteria with concise explanation and quick tips of what excellent companies do in each area.
    Note: Online resource; Title from title page (viewed June 10, 2013) , Mode of access: World Wide Web.
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    The Basics of Self-Balancing Processes (2012)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (108 pages)
    Edition: 1st edition
    Keywords: Engineering ; Electronic books ; local
    Abstract: Self-Balancing is not just a tweak or change to assembly line balancing, but a completely transformed method for achieving continuous flow. Among the reasons you should try Self-Balancing is that you can expect a productivity improvement of at least 30 percent—with improvements of 50-60 percent quite common. Using a well-tested method for successful improvements initiated by the author, The Basics of Self-Balancing Processes: True Lean Continuous Flow is the first book to explain how to achieve continuous flow in both simple and complex manufacturing environments. It describes how to recognize and resolve weak links to ensure continuous flow in your manufacturing operations. The book offers rules, tools, and guidelines to help you not only solve problems at the root, but even eliminate them before they start. It reviews the shortcomings of traditional assembly line balancing and walks readers through the new paradigm of Self-Balancing. The text includes a comprehensive overview that demonstrates the power, flexibility, and breakthroughs possible with this method. Offering solutions to the shortcomings associated with standard line balancing—including inventory buffers, variation, and operator pace—it provides you with the tools and understanding required to deal with batch and off-line processes, debug your line, arrange your parts and tools, and design your own Self-Balanced cells. Watch Gordon Ghirann discuss how his book can increase the productivity of your business. http://www.youtube.com/watch?v=yte0622XbcI&feature=youtu.be
    Note: Online resource; Title from title page (viewed February 13, 2012) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781439819654/?ar
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    The Right Choice (2012)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (176 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: The need for competent leadership remains one of the most pressing issues facing organizations. Introducing a powerful technique to help readers become better decision makers, The Right Choice: Using Theory of Constraints for Effective Leadership supplies the understanding required to manage effectively well into the future through the use of the coaching cycle and the reflection process. Using case studies, the book explains how to create a leadership culture at the organizational, team, and individual levels through the development of the flight crew, as well as how to link that to effective strategies and tactics in leading the organization forward. The case studies illustrate what leaders have actually done, what they’ve struggled with, and the importance of understanding causal relationships. Emphasizing the importance of consequences when making choices, the book reflects the author's vast experience with companies across a range of industries. It explains how to resolve conflicts and restore relationships through the use of time-tested tools, in particular, the cloud technique from the Theory of Constraints Thinking Processes. The book details a practical methodology that you can use in various situations. Through the use of the coaching cycle and the coaching quadrant, it provides a solid platform for any leader wishing to take their organization forward. The tools and methods described in this book will help you become a leader who engages with the people in your organization and allows them to choose to engage rather than be forced.
    Note: Online resource; Title from title page (viewed May 21, 2012) , Mode of access: World Wide Web.
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    Lean-Led Hospital Design (2012)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (338 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Instead of building new hospitals that import old systems and problems, the time has come to reexamine many of our ideas about what a hospital should be. Can a building foster continuous improvement? How can we design it to be flexible and useful well into the future? How can we do more with less? Winner of a 2013 Shingo Prize for Operational Excellence! Answering these questions and more, Lean-Led Hospital Design: Creating the Efficient Hospital of the Future explains how hospitals can be built to increase patient safety and reduce wait times while eliminating waste, lowering costs, and easing some of healthcare’s most persistent problems. It supplies a simplified timeline of architectural planning—from start to finish—to guide readers through the various stages of the Lean design development philosophy, including Lean architectural design and Lean work design. It includes examples from several real healthcare facility design and construction projects, as well as interviews with hospital leaders and architects. Check out a video of the authors discussing their book, Lean-Led Hospital Design at the 2012 Med Assets Healthcare Business Summit. www.modernhealthcare.com/section/LiveatHBS
    Note: Online resource; Title from title page (viewed March 16, 2012) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781439868287/?ar
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    Electronic Health Record (2012)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (399 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: An accessible primer, Electronic Health Record: A Systems Analysis of the Medications Domain introduces the tools and methodology of Structured Systems Analysis as well as the nuances of the Medications domain. The first part of the book provides a top-down decomposition along two main paths: data in motion —workflows, processes, activities, and tasks in parallel to the analysis of data at rest —database structures, conceptual, logical models, and entities relationship diagrams. Structured systems analysis methodology and tools are applied to: electronic prescription, computerized physician order entry, drug dispensation, medication administration, and clinical decision support. Assuming no previous clinical and/or informatics knowledge, the book supplies a comprehensive view of the EHR/EMR with dedicated chapters on: user interface considerations, reporting requirements, and standards and vocabularies for meaningful use. Containing clear language and more than 170 figures and 100 review questions with answers—this book is a great companion for Healthcare IT professionals and an ideal resource for clinical informatics students. Praise for the book: … a common sense guide to this new world of informatics … should prove invaluable to the clinician making his/her way past the commercial hype into the realm of true understanding of the systems of medical informatics. … strongly recommended … . —William F. Bria MD, CMIO Shriners Hospitals for Children, President of the Board, Association of Medical Directors of Information Systems Finally, here’s a textbook that the market and the industry have been looking for. The author has captured the details of the information flows involved in the EHR while processing an order or prescription from inception to completion. —Joseph T. Finn, RPh, MBA … a thoughtful and well-constructed manual to understanding and incorporating the complex and many-sided aspects of medication concepts … a clear and accessible entry to this challenging topic. —Don Martin, Managing Consultant ... encompasses high-value, high-volume therapeutic transactions of indescribable complexity that touch nearly every licensed professional in a hospital … I’m hoping the vendors of my own hospital’s systems take its recommendations to heart. —Mr. HIStalk, Healthcare IT Blogger …. a very useful guide … provides the necessary detail that is often missing in many books… very useful in health informatics education at universities and courses with...
    Note: Online resource; Title from title page (viewed March 22, 2012) , Mode of access: World Wide Web.
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    Out of the Present Crisis (2012)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    ISBN: 9781466504448
    Language: English
    Pages: 1 online resource (301 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Today, organizations have achieved an overall failure rate above 80 percent with Lean, Six Sigma, Lean Six Sigma, and continuous improvement in general. This is certainly not due to a shortage of books, consultants, and other online resources about the methodologies and tools, or the success stories of Toyota and others. However, it is due to a shortage of knowledge and practice about the most critical success factors of improvement: leadership, sustaining infrastructure, behavioral and cultural transformation, and now emerging technology. These factors produce 90 percent of the success with continuous and sustainable improvement; the methodologies and tools represent an irrelevant 10 percent. For decades, most organizations have focused on this quick and easy, irrelevant 10 percent through an endless series of fad, in-vogue improvement programs as they attempt to mimic the best-in-class practices of the most successful organizations. Out of the Present Crisis: Rediscovering Improvement in the New Economy is the contemporary version of Deming’s famous 1982 book, "Out of the Crisis." The author builds a solid case for organizations to aggressively pursue the next generation of systematic and sustainable improvement through a combined strategy of Deming’s back-to-basics, innovation and breakthrough thinking, integration of emerging and enabling technology, and adaptive improvement across diverse environments and industries. The book’s practical, pragmatic style is backed up by many real world examples and personal experiences. If you're looking for another book about Lean or Six Sigma "tools" this is not it. But it is a book about how to achieve lasting success by making improvement the cultural standard of excellence and living code of conduct in organizations. This popular book provides executives with an up-to-date and proven reference guide for rediscovering successful systematic and sustainable improvement in today’s economy. The author demonstrates the importance of viewing improvement as a continuous manageable " process " and covers the most critical success factors of leadership, sustaining infrastructure, behavioral and cultural transformation, and emerging technology in a practical, no-nonsense, "how-to-do" style. The book provides specific guidance for all industries including public and private corporations, hospitals, financial services, airlines, municipalities, and federal, state, and local governments.
    Note: Online resource; Title from title page (viewed May 21, 2012) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
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    Creating a Lean R&D System (2012)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    Language: English
    Pages: 1 online resource (267 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: The ability to find and remove barriers between people and their systems in R&D can almost guarantee a doubling in performance, and often delivers multiples of that. R&D teams that have smooth handoffs deliver 100 percent of the required knowledge at those handoffs. As a result, such teams do not lose critical information, have unexpected knowledge gaps appear in their projects, or have uncoordinated knowledge transfers that waste minutes, days, and even months every year. Creating a Lean R&D System: Lean Principles and Approaches for Pharmaceutical and Research-Based Organizations lays out the logic of why Lean implementation isn’t strictly for manufacturing and describes why it can be just as effective in R&D organizations. Terence Barnhart, former senior director of continuous improvement at Pfizer R&D, describes the theoretical and physical underpinnings of creating a Lean transformation in any R&D organization, as exemplified by the Lean transformation initiated within the R&D division of a global pharmaceutical company. Describing how to merge Lean principles with the cultural virtues inherent in R&D, the book presents Lean approaches that can be easily applied in pharmaceutical and research-based organizations. It takes a strategic approach to solving two problems unique to the Lean field. The first is in noting the key distinctions between R&D and manufacturing, and developing a Lean approach specific to the R&D environment. The second is that it proposes a systematic middle-out (merger/maneuver) strategy to help you initiate and sustain a Lean culture within your pharmaceutical R&D organization that will help you immediately engage all stakeholders involved.
    Note: Online resource; Title from title page (viewed July 30, 2012) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781439800782/?ar
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    Amoeba Management (2012)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    ISBN: 9781466509528
    Language: English
    Pages: 1 online resource (164 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Especially effective in dynamic and highly competitive environments, the Amoeba Management System has received attention from the Harvard Business Review and has already been successfully adopted at more than 400 companies around the world. At the heart of this innovative management system is a business philosophy based on doing the right thing as
    Note: Online resource; Title from title page (viewed August 20, 2012) , Mode of access: World Wide Web.
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  • 94
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    Your Customers' Perception of Quality (2011)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    Language: English
    Pages: 1 online resource (225 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Providing the insight and tools needed to improve the perception your customers have about the quality of your product or service, Your Customers' Perception of Quality: What It Means to Your Bottom Line and How to Control It introduces a ground-breaking model for measuring the impact of quality perception on your bottom line. Allowing you to look at quality from an outside-in, truly customer-centric perspective, the authors pave a concrete connection between enhanced customer perception and increased profitability. The book introduces cutting-edge concepts in customer-centric quality—explaining exactly how to identify, plan, cost justify, manage, and deliver consistent improvements to the factors that matter most to your customers. Helping you harness the power of the universal set of tools, techniques, and methods at your disposal in the field of quality, the book: Unveils a model that provides quantifiable information for determining the impact of customer perception on your bottom line Details a strategic model for attaining long-term benefits—including the tools required to make the necessary tactical changes Includes a wealth of customizable tools to help kick-start implementation efforts The text clearly illustrates how to implement methods proven to improve operational efficiencies, foster customer loyalty, and drive increased revenue through positive word of mouth. Complete with helpful checklists, templates, tools, and detailed instructions on how to tailor them to your company, the authors guide you through the path of evaluating, analyzing, and implementing the value-adding adjustments needed to drive profits and boost customer loyalty.
    Note: Online resource; Title from title page (viewed April 25, 2011) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781439845813/?ar
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  • 95
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    The Basics of Project Evaluation and Lessons Learned (2011)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    Language: English
    Pages: 1 online resource (161 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: How do you determine if your project was a success (beyond being within budget and completed on time)? How do you determine the impact of a project? How do you capture valuable knowledge from a current or past project to enhance future programs? The answer to all three questions is through project lessons learned. Recipient of the 2012 PMI David I. Cleland Project Management Literature Award Although lessons learned provide invaluable information for determining the success or failure of projects, a systematic method for conducting lessons learned is critical to the ongoing success of your projects, programs, and portfolios. The Basics of Project Evaluation and Lessons Learned details an easy-to-follow approach for conducting lessons learned on any project, in any organization. Whether your job entails running small projects from a home-based business or managing large projects as a part of an international supply chain, this book will be of great benefit. It outlines a well-indexed strategy to capture, categorize, and control lessons based on best practices. Reinforcing the project standards as outlined in the Project Management Body of Knowledge ( PMBOK ® Guide ) published by the Project Management Institute (PMI ® ), the book incorporates the five Project Management Process Groups (Initiating, Planning, Executing, Monitoring/Controlling and Closing). It also integrates the nine Project Management Knowledge Areas—Communications, Cost, Human Resources, Integration, Procurement, Quality, Risk, Scope and Time. Synthesizing essential concepts of project evaluation and lessons learned into an easy-to-follow process, the book: Outlines a practical 10-step process for conducting effective lessons learned Includes a wealth of project job aids, including templates, checklists, forms, and a Project Evaluation Resource Kit (PERK) on the accompanying CD Is supported by a comprehensive website at http://www.lessonslearned.info Based on more than a decade of research supported by renowned experts in the field of evaluation, this practical guide delivers the necessary resources for active engagement. It introduces innovative concepts, improved models, and highlights important considerations to help you gain a multi-dimensional perspective of project evaluation in the context of lessons learned.
    Note: Online resource; Title from title page (viewed November 11, 2011) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781439872468/?ar
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  • 96
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    A Factory of One (2011)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    Language: English
    Pages: 1 online resource (177 pages)
    Edition: 1st edition
    Keywords: Entrepreneurship ; Success in business ; Electronic books ; local
    Abstract: Most business readers have heard of the Lean principles developed for factories—a set of tools and ideas that have enabled companies to dramatically boost quality by reducing waste and errors—producing more while using less. Yet until now, few have recognized how relevant these powerful ideas are to individuals and their daily work. Every person at a desk, drafting table, workstation, or operating table must (like a factory) deal with the challenge of reducing the waste that creeps into their work. The same Lean principles that have improved efficiencies on the factory floor can be just as powerful—in fact, far more so—in helping individuals boost personal performance. Winner of a 2013 Shingo Research and Professional Publication Award! A Factory of One: Applying Lean Principles to Banish Waste and Improve Your Personal Performance describes how you can foster a new mindset and improve your performance by applying Lean methods to your work. It translates powerful Lean tools such as visual management, flow, pull, 5S, and kaizen to your daily work, revealing how they can help to improve efficiency, reduce waste, and link you ever more closely to customer value. This practice will help you develop better self-awareness, more disciplined problem-solving skills, and the ability to self-correct errors. This book not only provides the tools, but also teaches you how to find the root causes underlying your inefficiencies so you can eliminate them permanently. It will enable you to immediately improve personal productivity while developing the skills needed for continuous improvement. It includes real-world examples that illustrate how these principles have been successfully applied across a range of industries. Providing the perfect mix of what-to-do with why-to-do it, the text details a step-by-step approach to applying Lean principles to your work. Listen to what Daniel Markovitz has to say about his new book, A Factory of One . Part One — Part Two View the book's website at www.afactoryofone.com. View the author’s website at www.timebackmanagement.com.
    Note: Online resource; Title from title page (viewed December 13, 2011) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781439859933/?ar
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  • 97
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    The Basics of Process Mapping, 2nd Edition (2011)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    Language: English
    Pages: 1 online resource (183 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: This book provides how-to guidance and examples for three types of maps, namely relationship map, cross-functional process map, and flowchart. It helps readers to effectively apply all three types of maps to make work visible at the organization, process, and job/performer levels.
    Note: Online resource; Title from title page (viewed May 11, 2011) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781439891278/?ar
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  • 98
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    Progressive Kaizen (2011)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    ISBN: 9781439846094
    Language: English
    Pages: 1 online resource (219 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: This book addresses how to make Kaizen a formidable competitive weapon. It serves as reinforcement for the key role the Lean coordinator holds in training and leading change that serves to make and keep a manufacturing firm world competitive.
    Note: Online resource; Title from title page (viewed January 28, 2011) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
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  • 99
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    Staying Lean, 2nd Edition (2011)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    Language: English
    Pages: 1 online resource (282 pages)
    Edition: 2nd edition
    Keywords: Entrepreneurship ; Success in business ; Electronic books ; local
    Abstract: The first edition of this highly acclaimed publication received a Shingo Research and Professional Publication Prize in 2009. Explaining how to create and sustain a Lean business, it followed Cogent Power’s first two Lean Roadmaps along their journey. Since then, much has changed. Several members of Cogent Power’s senior management have moved on, steel prices have declined, and the credit crisis has sparked an unstable global economy. Set against these developments, Staying Lean: Thriving, Not Just Surviving, Second Edition reports on Cogent Power’s response to these issues—detailing how they worked through their third Lean Roadmap. It also: Guides readers with readily reproducible advice and an easy-to-follow model for sustaining Lean improvements Presents a case study of a successful multinational Lean implementation Covers a six-year Lean transformation from start to finish, illustrating the application of three distinct roadmaps Focusing on how to sustain change, the new edition of this bestselling reference, illustrates the experience of a multi-national company that successfully implemented Lean in its manufacturing and commercial operations. Based on a model of sustainable change, the text defines by example the elements of successful Lean management that are often difficult to emulate as well as the more visible features of process management.
    Note: Online resource; Title from title page (viewed January 6, 2011) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781439826171/?ar
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  • 100
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    The Practical Application of the Process Capability Study (2011)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    ISBN: 9781439847794
    Language: English
    Pages: 1 online resource (163 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: This book shows readers how to use the process capability study to increase return on investment from their statistical process control/Six Sigma effort and make their company more competitive. It provides benefits to every department within a manufacturing organization.
    Note: Online resource; Title from title page (viewed January 28, 2011) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
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