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  • 2015-2019  (29)
  • 1975-1979
  • Safari, an O’Reilly Media Company.  (29)
  • [Erscheinungsort nicht ermittelbar] : Productivity Press  (29)
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  • 1
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781482278507
    Language: English
    Pages: 1 online resource (224 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: This book discusses a system for extending lean manufacturing across the entire supply chain. It is divided into three parts: planning and analysis of the lean extended value stream, implementation of a lean supply chain and sustaining and continuously improving the lean extended value chain.
    Note: Online resource; Title from title page (viewed September 16, 2019) , Mode of access: World Wide Web.
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  • 2
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9780429639517
    Language: English
    Pages: 1 online resource (304 pages)
    Edition: 1st edition
    Keywords: Electronic books
    Abstract: There are several well-ingrained assumptions regarding the dynamics of work and business activities, which can be refuted. Some examples of these widespread assumptions in the business and work environments are: employees being viewed as commodities, competitors perceived as threats, companies’ resources seen as limited, and customers perceived as scarce and difficult, etc. All which leads to the question, "Is there a way to perform business activities more humanely?" This book challenges the reader to change the way they perform in business situations and become more focused on the human aspects of business activities. The users of this knowledge and those affected by them will undergo a profound transformation in the way they perform business activities. They will benefit from gradually testing and implementing the guidelines conveyed in this book, both in the business environment and the workplace. When readers put these principles into practice, positive ripple effects are bound to affect other stakeholders of the organization they work for or own. This book includes aspects related to mission and vision, passion, business mindset, organizational learning, improvement of business conversations, use of constructive criticism and improvement of relationships with the most relevant stakeholders (customers, suppliers, intermediaries, community, and employees, etc.). The book also includes a discussion of creativity and the innovation process, as well as other factors that create a healthy business environment. Extensive appendices include topics such as negotiation, marketing, use of social media and others.
    Note: Online resource; Title from title page (viewed February 25, 2019) , Mode of access: World Wide Web.
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  • 3
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781439828151
    Language: English
    Pages: 1 online resource (280 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Explanations of theory, lists of rules, and discussions of procedure are the basis of learning the lean Six Sigma, however without a visceral understanding of the application of this powerful system in various circumstances the knowledge remains, at best, conjecture. Detailed examination of case studies that take real-world variables into account i
    Note: Online resource; Title from title page (viewed April 16, 2018) , Mode of access: World Wide Web.
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  • 4
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781439886762
    Language: English
    Pages: 1 online resource (100 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Your customers have become increasingly sophisticated and more connected than ever broadcasting real-time feedback to a cloud of followers who are watching your every move. As savvy customers continue to demand more for less, organizations that choose to rest on their laurels will quickly see their market share evaporate.Gemba Walks for Service Exc
    Note: Online resource; Title from title page (viewed February 5, 2018) , Mode of access: World Wide Web.
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  • 5
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781351266741
    Language: English
    Pages: 1 online resource (116 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Visible knowledge is a tool nearly lost in the West, but it has been used to great effect by Toyota in its 50-year march from noncompetitiveness to its current status as the second largest automobile company in the world. It is key for the 50% growth in market share Toyota plans for this decade despite worldwide overcapacity in the auto business. This book presents the reader with a systematic approach to create, capture, and display knowledge in a way that allows development teams to optimize the design of their products and production processes. Visible knowledge not only applies to knowledge management, but provides a means of collaboration to facilitate better decision-making in the development process. This book has evolved out of a manuscript that Allen Ward, the foremost U.S. expert on lean product development, was writing at the time of his untimely death. It is not intended to be a treatise of Lean product development methods. Quite the opposite—it is focused on one small piece, "visible knowledge." It is, however, one technique that Dantar Oosterwal and Durward Sobek have found to be very effective at Harley-Davidson and other places, and a tool that can make a difference whether used by itself or as a starting point for a larger journey into Lean product development. In completing this work, Oosterwal and Sobek kept the aim true to Allen’s original intent. The preface and first three chapters are essentially Allen’s original intellectual contribution. They have made editorial changes to improve readability and clarity of explanation. Throughout, they have attempted to preserve Allen’s voice in the writing, even keeping the narrative in first person as it was originally written. They have also added a fourth chapter that highlights some practical ways to apply the ideas presented in earlier chapters, illustrated with case examples from their experience.
    Note: Online resource; Title from title page (viewed April 17, 2018) , Mode of access: World Wide Web.
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  • 6
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781351008303
    Language: English
    Pages: 1 online resource (188 pages)
    Edition: 1st edition
    Keywords: Electronic books
    Abstract: The world continues to ride a wave of turmoil, challenging leaders like never before. New laws, competitive markets and the need to respond to the demands of corporate boards and stockholders unnerve even the most senior of leaders resulting in progressively shorter tenures of those in leadership positions. The modern leader needs to be increasingly resilient and their leadership must be entirely relevant to their organizations and the industry. Phoenix Leadership for Business: An Executive's Strategy for Relevance and Resilience provides a brand new, innovative concept, that of the Phoenix Leader, with proven strategies and approaches to evolve your leadership approach to one that is flexible, powerful and effective. This book utilizes the strong metaphor of a Phoenix and identifies all of the necessary techniques that leaders need to improve profitability, resource management and organizational success thus improving their relevance to the company. This book introduces a new paradigm created by Val Gokenbach for leadership in complex organizations and provides effective strategies that will guide leaders in the business field. Val possesses a doctoral degree in Management and organizational leadership and over 40 years of experience as a healthcare executive. She is also a leadership consultant, professor, executive coach and author on leadership topics. You, as a business leader, will learn to reinvent yourself by putting her proven concepts into effect to become a Phoenix in your organization.
    Note: Online resource; Title from title page (viewed October 31, 2018) , Mode of access: World Wide Web.
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  • 7
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781466501973
    Language: English
    Pages: 1 online resource (242 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Recent advancements in information systems and computer technology have led to developments in equipment and robotic technology that have permanently changed the characteristics of manufacturing equipment. Equipment Management in the Post-Maintenance Era: A New Alternative to Total Productive Maintenance (TPM) introduces a new way of thinking to help high-tech organizations manage an increasingly complex equipment base. It also facilitates the fundamental understanding of equipment management those in traditional industries will need to prepare for the emerging microchip era in equipment. Kern Peng shares insights gained through decades of managing equipment performance. Using a systems model to analyze equipment management, he introduces alternatives in equipment management that are currently gaining momentum in high-tech industries. The book highlights the fundamental internal flaw in maintenance organizational setup, presents new approaches to replace maintenance functional setup, and illustrates a time-tested transformation and implementation process to help transition your organization from the maintenance era to the new post-maintenance era. Breaks down the history of equipment into five phases Provides a clear understanding of equipment management fundamentals Introduces alternatives in equipment management beyond the mainstream principles of maintenance management The book examines maintenance management logistics, including planning and budgeting, training and people development, customer services and management, vendor management, and inventory management. Supplying a comprehensive look at the history of equipment management, it analyzes current maintenance practice and details approaches that can significantly improve the effectiveness and efficiency of your equipment management well into the future.
    Note: Online resource; Title from title page (viewed October 8, 2018) , Mode of access: World Wide Web.
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  • 8
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (191 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Typically, root cause analysis is taught by explaining a variety of tools that require users to gain considerable experience before being able to apply them correctly in the proper settings. What's Your Problem? Identifying and Solving the Five Types of Process Problems simplifies process problem solving and outlines specific techniques to help you
    Note: Online resource; Title from title page (viewed July 27, 2017) , Mode of access: World Wide Web.
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  • 9
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781466570764
    Language: English
    Pages: 1 online resource (220 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Value proposition, an old concept, is taking on new significance in today‘s innovation-driven environment. Business focus has shifted from developing many creative ideas to developing only those that will successfully flow through the product cycle and fulfill a customer need. The old approach resulted in less than a 10 percent success rate for con
    Note: Online resource; Title from title page (viewed August 21, 2017) , Mode of access: World Wide Web.
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  • 10
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781466574892
    Language: English
    Pages: 1 online resource (316 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Improved communication in business means higher profits. Improved communication in government means happier citizens. Improved communication in healthcare means quicker recoveries, fewer lawsuits, and happier nurses and patients.Closing the Communication Gap can help readers improve communication by closing the gap between what the communicator mea
    Note: Online resource; Title from title page (viewed August 21, 2017) , Mode of access: World Wide Web.
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  • 11
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781498708883
    Language: English
    Pages: 1 online resource (249 pages)
    Edition: 3rd edition
    Keywords: Electronic books ; local
    Abstract: Following in the tradition of its Shingo Prize-winning predecessors, Lean Production Simplified, Third Edition gives a clear overview of the structure and tools of the Lean production system. Written for the practitioner by a practitioner, it delivers a comprehensive insider's view of Lean management. The author helps readers grasp the system as a
    Note: Online resource; Title from title page (viewed July 27, 2017) , Mode of access: World Wide Web.
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  • 12
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781420088595
    Language: English
    Pages: 1 online resource (196 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Despite the obvious need for transparency, a company‘s Lean results can continue to hide behind the mask of traditional accounting and dilute the benefits of a Lean implementation. When your organization opts to go Lean, you must empower your accountants with Lean tools that serve the Lean mission.Winner of a Shingo Research and Professional Public
    Note: Online resource; Title from title page (viewed July 27, 2017) , Mode of access: World Wide Web.
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  • 13
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781482282139
    Language: English
    Pages: 1 online resource (111 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: The principles of mistake proofing, long used to eliminate errors and defects across a range of industries, are now being applied in healthcare organizations around the world to help ensure patient safety, improve services, and eliminate waste.Mistake Proofing for Lean Healthcare is based on the definitive mistake-proofing philosophy and system dev
    Note: Online resource; Title from title page (viewed July 27, 2017) , Mode of access: World Wide Web.
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  • 14
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781482225167
    Language: English
    Pages: 1 online resource (188 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Winner of the Healthcare Information and Management Systems Society‘s (HIMSS) 2015 Book of the Year AwardGiven the on-going changes and challenges faced by today‘s health care organizations, Organizational and Process Reengineering Approaches for Health Care Transformation provides a practical, leader-led and team-based approach for reengineering o
    Note: Online resource; Title from title page (viewed July 27, 2017) , Mode of access: World Wide Web.
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  • 15
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781482259698
    Language: English
    Pages: 1 online resource (493 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: In 2005, Goodyear‘s research and development (RandD) engine was not performing up to its full potential. The RandD organization developed high-quality tires, but the projects were not always successful. Goodyear embarked on a major initiative to transform its innovation creation processes by learning, understanding, and applying lean product develo
    Note: Online resource; Title from title page (viewed July 27, 2017) , Mode of access: World Wide Web.
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  • 16
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781498704007
    Language: English
    Pages: 1 online resource (356 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: Since the publication of its Shingo Prize-winning predecessor, TWI programs have seen steady growth in usage. As a true understanding of Standard Work has developed, the need for the TWI skills as fundamental tools to achieve Lean objectives has been solidified.The TWI Workbook: Essential Skills for Supervisors, Second Edition has been completely u
    Note: Online resource; Title from title page (viewed July 27, 2017) , Mode of access: World Wide Web.
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  • 17
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781466503250
    Language: English
    Pages: 1 online resource (124 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Proven to increase efficiencies in the manufacturing sector, Standard Work has become a key element in reducing process waste, ensuring patient safety, and improving healthcare services. Part of the Lean Tools for Healthcare Series, this reader-friendly book builds on the success of the bestselling, Standard Work for the Shopfloor.Standard Work for
    Note: Online resource; Title from title page (viewed July 27, 2017) , Mode of access: World Wide Web.
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  • 18
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781466554634
    Language: English
    Pages: 1 online resource (216 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Professional certification has become a very popular topic and a significant number of individuals are making it a priority. Some people are torn on whether or not to obtain a certification to bolster their career. Others see the advantage of diversifying their professional portfolio and pursuing popular certifications in the areas of Project Manag
    Note: Online resource; Title from title page (viewed July 27, 2017) , Mode of access: World Wide Web.
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  • 19
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781466565005
    Language: English
    Pages: 1 online resource (202 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Quality has quickly become one of the most important decision-making factors for consumers. And although organizations invest considerable resources into building the right quality management systems (QMSs), in many instances, the adoption of such quality improvement tools are just not enough. Building Quality Management Systems: Selecting the Righ
    Note: Online resource; Title from title page (viewed August 21, 2017) , Mode of access: World Wide Web.
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  • 20
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781439895504
    Language: English
    Pages: 1 online resource (137 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local ; Electronic books
    Abstract: Following in the footsteps of its popular predecessor, the second edition of this workbook explains how to apply kanban replenishment systems to improve material flow. Kanban for the Supply Chain: Fundamental Practices for Manufacturing Management, Second Edition provides readers with a detailed roadmap for achieving a successful and sustainable kanban implementation. Detailing the steps required for each stage of the manufacturing and supply chain management process, this updated edition focuses on creating an environment for success. It addresses internal mechanisms, including leveling production schedules, as well as external elements, such as conducting a thorough analysis of customer demand. Numerous techniques are presented for setting up kanban that consider a wide array of material types, dimensions, and storage media. This edition presents a wealth of new tools and techniques useful across the broad spectrum of manufacturing environments, including: A statistical data cleansing technique to remove questionable or irrelevant data from kanban calculations Correlation analysis based on simple Excel techniques to guide the decisions around which part numbers "qualify" for kanban An alternative "stair-step analysis" approach for those who are unable to generate correlation data and prefer to use more readily available monthly demand history An approach to analyze supplier performance data vs. lead time and lot size expectations, with risk mitigation strategies for poor performing suppliers This book is for those who are ready to stop thinking about a conversion from materials requirements planning push techniques to kanban pull techniques and want to make it happen now. Stephen Cimorelli provides actionable advice for installing fundamental kanban concepts that can immediately help you increase manufacturing productivity and profitability. The book includes team-based exercises that reinforce key principles as well as a CD with helpful outlines, charts, figures, and diagrams.
    Note: Online resource; Title from title page (viewed April 19, 2016) , Mode of access: World Wide Web.
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  • 21
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (315 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Explaining how to use Lean principles to drive innovation and strategic portfolio planning, The Innovative Lean Enterprise: Using the Principles of Lean to Create and Deliver Innovation to Customers outlines simple, yet powerful, visual Lean tools that can enhance idea generation and product development. It starts with a discussion of Lean principles and then identifies the applicable portions of Lean that can drive customer value. The book discusses customer value in the form of the benefits your customers desire. It walks you through the processes of using Lean techniques to effectively evaluate the quality of any prospective marketing opportunity and includes examples from a variety of industries, including healthcare. The text discusses value creation, reduction of waste, entrepreneurial system designer, set-based concurrent engineering, and Lean project management. It also includes numerous examples of visual management tools as they apply to innovation to help you develop the understanding required to achieve a competitive advantage for your brand, division, or company through Lean.
    Note: Online resource; Title from title page (viewed April 19, 2016) , Mode of access: World Wide Web.
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  • 22
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (152 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Is it possible to be repetitive and flexible—at the same time? Using proven examples and quantifiable evidence, Lean RFS (Repetitive Flexible Supply): Putting the Pieces Together demonstrates that repetitive flexible supply (R f S) is not only possible, but that its implementation can help you reach a new level of improved performance in manufacturing and across your entire supply chain. Winner of a 2013 Shingo Research and Professional Publication Award, this book is unique in that it clearly spells out the theory and practice originally published in the Shingo Prize winner, Breaking Through to Flow , with actual stories of Kimberly-Clark’s experience in using them over the years with great success. These stories provide a real feel of how this learning-by-doing journey led to "aha!" moments for those involved. The book also explains why most planning systems in use today will result in a different plan every time, and that these plan changes are actually the cause of the fire fighting that is endemic in most companies.
    Note: Online resource; Title from title page (viewed April 19, 2016) , Mode of access: World Wide Web.
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  • 23
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781498737265
    Language: English
    Pages: 1 online resource (192 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Thought leader Abate Kassa finds the U.S. government‘s arbitrary cost-cutting directives of austerity measures or sequestration as a perfect example of moving in the wrong direction. Their system follows rule-sense rather than value-sense. In this book, Mr. Kassa proposes reengineered value analysis/value engineering (VA/VE) as the way to deliver s
    Note: Online resource; Title from title page (viewed November 23, 2015) , Mode of access: World Wide Web.
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  • 24
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781482223989
    Language: English
    Pages: 1 online resource (326 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Healthcare organizations with sound human resources (HR) infrastructures are better able to hire, develop, promote, and retain employees who match up well with their specific needs. Using Data Management Techniques to Modernize Healthcare explains how to modernize your HR systems through the use of artificial intelligence (AI), information technolo
    Note: Online resource; Title from title page (viewed August 20, 2015) , Mode of access: World Wide Web.
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  • 25
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781498730921
    Language: English
    Pages: 1 online resource (302 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Following in the tradition of its bestselling predecessor, The 12 Principles of Manufacturing Excellence: A Lean Leader's Guide to Achieving and Sustaining Excellence, Second Edition outlines a comprehensive, proven process for delivering world-class performance while also cultivating the right culture through leadership, mentoring, and hourly asso
    Note: Online resource; Title from title page (viewed September 24, 2015) , Mode of access: World Wide Web.
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  • 26
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (312 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Although eliminating waste and reducing variation are essential for successful improvement initiatives, few books integrate Lean, Six Sigma, and cultural issues into a single management and improvement initiative. Filling this void, this book details a proven recipe for applying Lean, Six Sigma, and the Theory of Constraints in a manner that will maximize return on investment, cash flow, and net profits. The "Success or Die" Ultimatum: Saving Companies with Blended, Long-Term Improvement Formulas uses a compelling story format to guide readers through a collection of stories that illustrate best practices for finding and fixing common issues found in today’s organizations. It uses in-depth case studies to illustrate a range of scenarios at a call center, pharmaceutical company, automotive parts supplier, and metals distributor and processor. Readers will learn simple techniques, such as face-to-face discussions to gather data, as well as more complex diagnostic techniques, such as Four-Field Mapping and process mapping. Readers will better understand the complexities in newly formed working relationships, as well as how to: Hire and work with consultants Interact with management to get things done Engage workers on the front line Handle those who are actively against improvements Build and sustain a culture of improvement The book covers simple, yet effective, statistics and explains how Minitab ® can be used to simplify and speed up data analysis. In addition, it explains one way to use Statistical Process Control (SPC) to anticipate problems from data and what the results mean. The book includes coverage of project planning, strategy, Lean manufacturing, command and control, finance, PDCA, SPC/root cause analysis, OEE, allocating responsibilities and times to fix, Big Picture mapping, and four-point planning.
    Note: Online resource; Title from title page (viewed April 1, 2015) , Mode of access: World Wide Web.
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  • 27
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781482252385
    Language: English
    Pages: 1 online resource (533 pages)
    Edition: 3rd edition
    Keywords: Electronic books ; local
    Abstract: Uptime describes the combination of activities that deliver fewer breakdowns, improved productive capacity, lower costs, and better environmental performance. The bestselling second edition of Uptime has been used as a textbook on maintenance management in several postsecondary institutions and by many companies as the model framework for their mai
    Note: Online resource; Title from title page (viewed August 18, 2015) , Mode of access: World Wide Web.
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  • 28
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (167 pages)
    Edition: 1st edition
    Keywords: Creative ability in business ; Creative thinking ; Technological innovations ; New products ; Electronic books ; local
    Abstract: If IT companies seek to differentiate themselves from the competition, they must turn to consultative selling. Consultative selling is analyzing the needs and challenges of your customers and selling unique services that enable your customers to reduce costs, increase profits, and improve overall business performance. The Art of Consultative Selling in IT provides a practical framework for becoming a successful consultative seller and shows how to use the blue ocean strategy to identify opportunities in areas where there is no competition. The first section discusses the advantages of consultative selling and explores the concepts of blue oceans. In blue oceans, demand is created rather than fought over. Competition is irrelevant because the rules of the game are waiting to be established. The author explains how you can use consultative selling techniques to create your own blue oceans of unknown market space, where opportunities for growth are both rapid and profitable. In the second section, the author defines the consultative selling framework (CSF). This framework is based on proven processes, best practices, and real-time case studies to make consultative selling a reality. It provides clear guidelines for understanding your customer’s current landscape and challenges, owning its priorities, and helping it to achieve its short-term and long-term goals. The author explains how to use CSF to generate innovative ideas and present them to your customer through profit improvement or efficiency improvement proposals. The book concludes with examples of several innovative business improvement ideas that you can present to your customers, including Agile project management, master data management (MDM), application portfolio rationalization, and business process management (BPM). The author discusses the benefits of each methodology and lists the trigger points to think about when deciding whether the methodology can add value to a particular customer.
    Note: Online resource; Title from title page (viewed January 27, 2015) , Mode of access: World Wide Web.
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  • 29
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781466563643
    Language: English
    Pages: 1 online resource (99 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Standardized Work refers to the process of finding and applying the best operational methods that will lead to cost reduction, better product quality, and increased operator safety. This book, the latest in a series dedicated to Standardized Work, focuses on operator training and auditing. It describes the methods and tools used to train operators
    Note: Online resource; Title from title page (viewed November 24, 2015) , Mode of access: World Wide Web.
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