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  • 1
    Online Resource
    Online Resource
    Contagious You : Unlock Your Power to Influence, Lead, and Create the Impact You Want (2019)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    Language: English
    Pages: 1 online resource (288 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: The much-anticipated follow-up to Contagious Culture shows aspiring leaders how to embody the qualities they wish to cultivate in their organizations. In Contagious Culture , Anese Cavanaugh proved that it’s possible to create an energized and engaged organizational culture that spreads from person to person. Now, in Contagious You , she hones in on the individual, showing us how each of us is contagious in our own way and stressing the importance of leading with intention to achieve positive results. For anyone who’s sought to create change, or felt sucked into the drama and chaos of a toxic work environment, this book will advance the notion that everyone at an organization is a leader – for good or for bad – and that leaders have tremendous power to influence those who follow their example. The quality of our leadership is based upon our intentions, energy, and presence. By emphasizing authorship, self-care, and response- ability (not responsibility) as leadership skills and therefore cultural amplifiers, Contagious You shows you how to walk the path of more effective leadership while navigating the road blocks in your way. Whether these road blocks are working with negative co-workers with secret agendas and unrealistic expectations, or just the general “busyness” of life and its excessive demands, this book will take you on a journey to create more space, more courageous leadership, and stronger collaboration to influence others and create the impact you desire. The common denominator is YOU. No matter what level you’re on, your intentions, energy, and presence impact your ability to do anything within your life. Contagious You is an invitation to UNLOCK your own power. YOU set the tone. YOU are the culture. So show up, lead, and intentionally become the change you wish to see.
    Note: Online resource; Title from title page (viewed November 15, 2019)
    URL: https://learning.oreilly.com/library/view/-/9781260454116/?ar
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    Online Resource
    MPI Ethno. Forsch.
  • 2
    Online Resource
    Online Resource
    JavaScript A Beginner's Guide Fifth Edition, 5th Edition (2019)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    Language: English
    Pages: 1 online resource (560 pages)
    Edition: 5th edition
    Keywords: Electronic books ; local
    Abstract: Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product. Get up and running on the latest JavaScript standard using this fully updated beginner’s guide This hands-on, fast-paced guide shows, from start to finish, how to create dynamic Web pages complete with special effects using JavaScript. This edition contains updates for all major new features and the latest Web development techniques and practices. You will discover how to extend JavaScript’s capabilities to the server side using Node.js. JavaScript: A Beginner's Guide, Fifth Edition begins by clearly explaining the fundamentals, including variables, functions, operators, event handlers, objects, arrays, strings, and forms. From there, the book moves on to more advanced techniques, such as debugging, accessibility, and security. Throughout, “Ask the Expert,” “Try This,” notes, tips, and self tests highlight salient points and aid in learning. •Teaches, step by step, how to get started developing Web applications •Features detailed examples and downloadable project files •Written by an experienced Web developer and JavaScript expert
    Note: Online resource; Title from title page (viewed November 8, 2019)
    URL: https://learning.oreilly.com/library/view/-/9781260457698/?ar
    Library Location Call Number Volume/Issue/Year Availability
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    Online Resource
    MPI Ethno. Forsch.
  • 3
    Online Resource
    Online Resource
    Influence in Action : How to Build Your Conversational Capacity, Do Meaningful Work, and Make a Powerful Difference (2019)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    Language: English
    Pages: 1 online resource (240 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: The acclaimed author of Conversational Capacity shows you how to exercise more effective leadership—and find deeper purpose and meaning—by building your ability to engage in open, constructive, learning-focused dialogue when it counts. With his breakout book, Conversational Capacity, Craig Weber revolutionized the concept of business communication by teaching a veritable conversational martial art that allows teams to perform well and remain open, balanced, and nondefensive as they tackle their most troublesome issues. His proven methods have been used to bolster the performance of executive groups and flight crews, as well as surgical units and CDC emergency response teams. Even more impressive, in over a dozen U.S. states it is even helping Democratic and Republican legislators work together more effectively as they craft public policy. In Influence in Action , Weber goes deeper, showing you how to put these principles into practice―using a step-by-step program that includes case studies, sample dialogues, skill-building exercises, and powerful conversation techniques. This book will help you balance candor and curiosity under pressure by honing your awareness, shifting your mindset, and sharpening your skills. Better still, it will help you do this as you inspire constructive change all around you. Research shows that people yearn for more meaningful work. They want to feel like active participants in the workplace. They’re eager to be more engaged. They’re raring to make a difference. And what is leadership if not influence in action?
    Note: Online resource; Title from title page (viewed August 23, 2019)
    URL: https://learning.oreilly.com/library/view/-/9781260452570/?ar
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    Online Resource
    MPI Ethno. Forsch.
  • 4
    Online Resource
    Online Resource
    Target Funding : A Proven System to Get the Money and Resources You Need to Start or Grow Your Business (2019)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    Language: English
    Pages: 1 online resource (352 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Discover the targeted funding and resources available to support YOUR small business or idea Target Funding ensures that the struggle to obtain funds will never again come between you and your dreams. Too often, great business ideas fail to see the light of day because the entrepreneur doesn’t know how to secure the funding he or she needs. Until now. Target Funding proves you don’t need to be one of these would-be business owners or inventors. No matter what your idea might be, there is funding available to build a solid business or invention around it. Target Funding helps you obtain this and more—even if you have faced bankruptcy, exhausted all avenues, or feel like you are at your wit’s end. Kedma Ough is one of today’s most respected authorities on business funding and entrepreneurship and this practical guide reveals how to locate and secure the necessary funds and resources you need to launch, stabilize, or grow your business dream. She will open your eyes to the vast array of opportunities you didn’t know existed—and provides special insight into beneficial sources before you’re even left the gate. Target Funding takes you on a deep dive into: •The wide range of funding options available for any startup, including un-bankable ventures and independent inventors •Hundreds of vetted funding sources detailing features and eligibility requirements •A winning process for matching funding opportunities with your specific needs •Step-by-step guidance on how to approach funding sources, win them over, and convince them to provide the money you need •Real-life business funding stories that will motivate you to act You'll learn about all the options available to you, including conventional, alternative, and diversity funding. You’ll find out how to access all of them based on your needs, demographic, industry, location, and other variables. Get started on your dream venture today! With Target Funding , you have a proven business-funding strategy to lift your company or invention off the ground and become a sustainable profit machine.
    Note: Online resource; Title from title page (viewed July 12, 2019)
    URL: https://learning.oreilly.com/library/view/-/9781260132373/?ar
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    Online Resource
    MPI Ethno. Forsch.
  • 5
    Online Resource
    Online Resource
    PHR/SPHR Professional in Human Resources Certification Practice Exams, Second Edition, 2nd Edition (2019)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    Language: English
    Pages: 1 online resource (368 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product. Don’t Let the Real Test Be Your First Test! Based on the HR Certification Institute’s Professional and Senior Professional in Human Resources bodies of knowledge, this practical guide contains 600+ realistic practice exam questions to prepare you for the 2018 versions of these challenging certification exams. To aid in your understanding of the material, in-depth explanations of both the correct and incorrect answers are provided for every question. A valuable pre-assessment exam tests your readiness and identifies areas requiring further study. Designed to help you pass the exams, this is the perfect companion to PHR®/SPHR® Professional in Human Resources Certification All-in-One Exam Guide, Second Edition. PHR/SPHR Professional in Human Resources Certification Practice Exams covers all PHR and SPHR functional areas, including: •Business Management and Strategy •Workforce Planning and Employment •Human Resource Development •Compensation and Benefits •Employee and Labor Relations •Risk Management Online content includes: •All 600+ practice exam questions from the book in the Total Tester exam engine—test yourself by exam topic or take complete exams
    Note: Online resource; Title from title page (viewed June 28, 2019)
    URL: https://learning.oreilly.com/library/view/-/9781260453140/?ar
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    Online Resource
    MPI Ethno. Forsch.
  • 6
    Online Resource
    Online Resource
    Flat, Fluid, and Fast : Harness the Talent Mobility Revolution to Drive Employee Engagement, Accelerate Innovation, and Unleash Growth (2019)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    Language: English
    Pages: 1 online resource (272 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Capitalize on the radical new realities of artificial intelligence, changing demographics, and the explosion of the freelance economy In just a few short years, employee mobility will be an imperative for every business, as millions of jobs disappear practically overnight—victims of artificial intelligence and automation – and new jobs are created. The competition for talent will be fierce, and you’re going to have to make major changes in the ways you hire, manage, and retain top performers. Flat, Fluid, and Fast delivers the tactics and strategies you need to create a disruption-proof company during the talent mobility revolution. It walks you through the entire process, providing expert advice on new ways to: • Draw top talent to your company • Implement new training programs • Create employee mobility plans • Design innovative career paths for staff • Leverage contractors and other freelance workers • Operate an adaptable organization for long-term success • Understand policies to support this new world of work across America Flat, Fluid, and Fast takes you beyond merely surviving the coming change. It equips you to seize the opportunities this change affords, to beat out the competition, and to become the dominant player in your industry. And, it equips everyone in America to understand the government policies that are needed to unleash growth, create new jobs and support all workers amid this radical new world of work. The talent mobility revolution is around the corner. Use this peerless resource to plan and build now—so when the workplace of tomorrow becomes the workplace of today, your company and career is already flat, fluid, and fast.
    Note: Online resource; Title from title page (viewed October 4, 2019)
    URL: https://learning.oreilly.com/library/view/-/9781260457285/?ar
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    Online Resource
    MPI Ethno. Forsch.
  • 7
    Online Resource
    Online Resource
    Executive Presence, Second Edition : The Art of Commanding Respect Like a CEO, 2nd Edition (2019)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    Language: English
    Pages: 1 online resource (272 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: Be the kind of leader that other leaders envy by strategically harnessing the extraordinary power of perception. One of today’s most in-demand leadership consultants, Harrison Monarth, has coached executives and CEOs in various industries, from technology, medicine and law, to hospitality, and consumer products. They have come from companies as large and wide-ranging as Hewlett-Packard, P&G, General Motors, Deloitte Consulting, PepsiCo, and Standard and Poor’s. Monarth has now updated his classic, groundbreaking guide to give you the edge on the competition in today’s dog-eat-dog business landscape. Building an executive presence is about being in control of your emotions when you’re under stress. It’s about knowing yourself well enough to clearly see the impact and influence you have on others. It’s about managing your behaviors so you always foster trust and credibility. It’s about leaving absolutely no doubt about the value you contribute to others and your organization. And it’s about actively monitoring and managing your reputation to achieve important outcomes. Monarth takes you step by step through the process of building your personal brand as the kind of leader everyone trusts to do the right thing at the right time—and as the one person people automatically seek out to lead them through the most challenging situations. There’s no replacement for basic leadership talent and skills. But what makes someone a top-tier leader—those who take their organization from a solid industry player to the unchallenged industry frontrunner—is the ability to harness the power of perception to engage stakeholders at any level and make things happen. Executive Presence delivers everything you need to stand out among the competition at every turn in your career.
    Note: Online resource; Title from title page (viewed June 7, 2019)
    URL: https://learning.oreilly.com/library/view/-/9781260143485/?ar
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    Online Resource
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  • 8
    Online Resource
    Online Resource
    CISM Certified Information Security Manager Practice Exams (2019)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    Language: English
    Pages: 1 online resource (240 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product. Don’t Let the Real Test Be Your First Test! Take the current version of the challenging CISM exam with complete confidence using relevant practice questions contained in this effective self-study guide. Each chapter of the book contains a battery of questions that closely match those on the live test in content, format, tone, and feel. To reinforce salient points and facilitate retention, in-depth explanations are provided for both the correct and incorrect answer choices. Written by an InfoSec expert and experienced author, CISM® Certified Information Security Manager® Practice Exams thoroughly covers every subject on the exam. Designed to help you pass the test with greater ease, this book is also an ideal companion to the CISM Certified Information Security Manager All-in-One Exam Guide . Covers all four exam domains: •Information security governance •Information risk management •Information security program development and management •Information security incident management Online content includes: •Test engine that provides a full-length practice exam and customized quizzes by chapter or exam domain
    Note: Online resource; Title from title page (viewed July 24, 2019)
    URL: https://learning.oreilly.com/library/view/-/9781260456127/?ar
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    Online Resource
    MPI Ethno. Forsch.
  • 9
    Online Resource
    Online Resource
    Woman of Influence : 9 Steps to Build Your Brand, Establish Your Legacy, and Thrive (2019)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    Language: English
    Pages: 1 online resource (240 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Reinvent yourself as a woman of influence—and be the leader you aspire to be Have you ever felt like your organization’s best-kept secret? Are you the go-to person for work that downplays your potential? Do you want to hone your leadership skills while still staying true to who you are? If you answered yes to any of these questions, or if your reputation as a standout contributor is not translating into career advancement, Woman of Influence is here to help. Being considered indispensable in your current role won’t move your career forward. In fact, it may very well be holding you back. To step into the leadership pipeline, you need to “boss up your brand”—to present yourself as the emerging leader you know you are and ensure others perceive you in that capacity, too. With more than two decades of experience working with hundreds of thousands of women and clients including eBay, GM, Microsoft, and more, Be Leaderly CEO Jo Miller has the strategies, stories, and research to help women shift their focus from doing to leading. In Woman of Influence , she provides a practical, hands-on roadmap that walks you through nine specific steps to build your brand, establish your legacy, and thrive. Each step is reinforced with self-assessments, inspiring exercises, and checklists that have been road-tested by tens of thousands of professional women. You’ll hear their stories (the good and the bad!) and glean important insights from the 12 most common career missteps even the most streetwise emerging leaders have made—so instead of getting derailed, you’ll make the “leaderly move” every time. With this book to guide you, you’ll learn how to define your unique leadership niche, create career-defining moments, recruit the five people you need on your squad, and more.
    Note: Online resource; Title from title page (viewed December 13, 2019)
    URL: https://learning.oreilly.com/library/view/-/9781260458848/?ar
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  • 10
    Online Resource
    Online Resource
    The Engaged Caregiver : How to Build a Performance-Driven Workforce to Reduce Burnout and Transform Care (2019)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    Language: English
    Pages: 1 online resource (240 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: From the top experts on healthcare workforce engagement comes a vital road map to reduce the alarmingly high—and fast-growing—rate of staff burnout and to transform care. More than half of U.S. physicians and 40 percent of nurses experience one or more symptoms of burnout. This crisis poses a serious threat to our health systems, impacting not only the well-being of the caregiving workforce but also that of their patients. Written by a team of thought leaders with deep expertise in healthcare workforce engagement and cultural development, The Engaged Caregiver shows leaders, managers, and front-line providers how to: •Recognize the early signs of burnout and turn it around •Address staff more effectively to keep them engaged •Build strong, reliable teams with a real sense of purpose •Map their organization’s core values and get everyone on board •Create a positive culture that’s cohesive, inclusive, and resilient •Develop highly effective leadership and organizational systems •Hire, engage, and manage talent strategically—and successfully •Promote diversity, equity, and inclusion in the workplace •Leverage data to drive improvements throughout the organization In this wide-ranging guide, healthcare professionals will learn how to identify, diagnose, address, and overcome caregiver burnout on a personal level, as well as measure, develop, and implement strategies that improve the entire workplace culture. The Engaged Caregiver provides an actionable plan for creating a resilient work culture that empowers caregivers and gives them the support they need to fulfill the patient promise with every care experience, every day.
    Note: Online resource; Title from title page (viewed November 29, 2019)
    URL: https://learning.oreilly.com/library/view/-/9781260461305/?ar
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  • 11
    Online Resource
    Online Resource
    Make Your Moment : The Savvy Woman’s Communication Playbook for Getting the Success You Want (2019)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    Language: English
    Pages: 1 online resource (256 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: ABC News anchor Dion Lim’s empowering workplace communication strategies for women in any industry “As women, we’re constantly told to speak up, lean in, and be a badass . . . We absolutely should. We must! But we have to execute these things in the right way.” In a fast-paced world where opportunities appear- and shift- at a moment’s notice, how you communicate can, quite simply, make or break your career. Your work environment today includes a diverse array of people and personalities. The ability to interact with all of them, think on your feet, and grab a good opportunity when it’s facing you is the special sauce that will help you achieve your goals. Dion Lim has seen it all. As an Asian-American woman in the hyper-competitive, white- and male-dominated business of TV news, her career path required a powerful blend of street smarts, determination, and a willingness to learn from mistakes – all of which she learned on the job. Today, she’s an ABC anchor in one of the biggest cities in the country. In Make Your Moment, Dion guides you through what she has learned on the career battlefield and what it means for other working women today. She’ll take you through the treacherous--and often entertaining--landscape of the modern workplace, covering virtually every situation you’re likely to experience. From the art of thinking quickly on your feet to #MeToo moments, you’ll learn how to master office politics, make online/social media dynamics ( good and bad ) work for you, and thrive under pressure. Dion learned how to stay true to herself, so she could find her moment and make it, rising from a local reporter to the national stage. Now it’s your turn.
    Note: Online resource; Title from title page (viewed October 25, 2019)
    URL: https://learning.oreilly.com/library/view/-/9781260455472/?ar
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  • 12
    Online Resource
    Online Resource
    The Last Driver’s License Holder Has Already Been Born : How Rapid Advances in Automotive Technology will Disrupt Life As We Know It and Why This is a Good Thing (2019)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    Language: English
    Pages: 1 online resource (448 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: How the radical disruption of the auto industry affects you—and how you can prepare for the soon-to-be “new normal” The combined effect of autonomous driving, electric vehicles, and the sharing economy is on the verge of changing the auto industry—all within the next decade. And this tech/economics revolution will touch virtually every industry. What exactly will change? Jobs: Demand for commercial vehicle drivers, car dealers, mechanics, doctors, and many other professions will shrink Laws: Manually driving cars will be forbidden—and car ownership will be almost nonexistent Housing: Prices will drop and cities and towns will be planned differently Healthcare: Infrastructure will shrink as traffic accidents dramatically decline Global trade: China will become the world’s biggest automotive exporter The Last Driver License Holder Has Already Been Born provides the information and insight you need to position your company for these groundbreaking changes. It reveals the disruptive technologies now taking shape and provides a timeline of when they will take hold. It examines the impact on the industry itself, as well as adjacent sectors, including jobs and professions, city and street design, hospitals, insurances, politics, security, hospitality industry, the oil industry, real estate, and society at large. And it provides the knowledge and insight you need to keep yourself and your organization ahead of the curve—and in front of the competition.
    Note: Online resource; Title from title page (viewed July 26, 2019)
    URL: https://learning.oreilly.com/library/view/-/9781260441390/?ar
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  • 13
    Online Resource
    Online Resource
    SSCP Systems Security Certified Practitioner Practice Exams (2019)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    Language: English
    Pages: 1 online resource (240 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product. Hundreds of accurate practice questions and in-depth answer explanations to use in preparation for the SSCP exam This highly effective self-study guide covers all seven domains of the Systems Security Certified Practitioner (SSCP) exam as developed by the International Information Systems Security Certification Consortium (ISC)2®, including updated exam objectives effective November 1, 2018. To reinforce important skills and facilitate retention, every question is accompanied by explanations for both correct and incorrect answers. Designed to help you pass the test with ease, this book is also an ideal companion to the bestselling SSCP® Systems Security Certified Practitioner All-in-One Exam Guide, Third Edition Covers all seven exam domains: •Access Controls •Security Operations and Administration •Risk Identification, Monitoring, and Analysis •Incident Response and Recovery •Cryptography •Network and Communications Security •Systems and Application Security Online content includes: •250 practice questions •Test engine that provides full-length practice exams and customized quizzes by chapter or exam domain
    Note: Online resource; Title from title page (viewed June 28, 2019)
    URL: https://learning.oreilly.com/library/view/-/9781260455984/?ar
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  • 14
    Online Resource
    Online Resource
    Own the A.I. Revolution : Unlock Your Artificial Intelligence Strategy to Disrupt Your Competition (2019)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    Language: English
    Pages: 1 online resource (320 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Disrupt your industry, boost profitability, and grow your business with a powerful A.I. strategy. Artificial Intelligence (A.I.) is on the verge of disrupting every domain of human existence. What does that mean for your business? Everything. Building on the power of A.I. is the factor that will determine success or failure in the very near future—and this in-depth guide from the man who designed the A.I. system that famously won Jeopardy provides everything you need to be a leader in this revolution. Own the A.I. Revolution provides a future-forward look at A.I.—how it will look in the coming years, the countless business opportunities it will offer, the risks that come with it—and delivers the knowledge you need to navigate it all in real and practical ways. You’ll learn how to: •Find the right off-the-shelf A.I. solutions for your needs •Perform a cost/benefit analysis of implementing A.I. into your business strategy •Train and test A.I. before fully committing •Assemble superior teams to steer your A.I. future •Ensure you remain current and ahead of the curve You’ll also find interviews with today’s top experts and A.I. thought leaders on the exciting ways organizations are already transforming themselves through this revolutionary technology. A.I. sounds scary to some, but the best business leaders see it as an opportunity—as a way not only to drive profits and outpace the competition, but to build value for customers and make the world a better place. It’s time to face our brave new A.I.-driven world—and make sure you Own the A.I. Revolution!
    Note: Online resource; Title from title page (viewed May 24, 2019)
    URL: https://learning.oreilly.com/library/view/-/9781260458381/?ar
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  • 15
    Online Resource
    Online Resource
    IT Auditing Using Controls to Protect Information Assets, Third Edition, 3rd Edition (2019)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    Language: English
    Pages: 1 online resource (576 pages)
    Edition: 3rd edition
    Keywords: Electronic books ; local
    Abstract: Secure Your Systems Using the Latest IT Auditing Techniques Fully updated to cover leading-edge tools and technologies, IT Auditing: Using Controls to Protect Information Assets, Third Edition explains, step by step, how to implement a successful, enterprise-wide IT audit program. New chapters on auditing cybersecurity programs, big data and data repositories, and new technologies are included. This comprehensive guide describes how to assemble an effective IT audit team and maximize the value of the IT audit function. In-depth details on performing specific audits are accompanied by real-world examples, ready-to-use checklists, and valuable templates. Standards, frameworks, regulations, and risk management techniques are also covered in this definitive resource. • Build and maintain an internal IT audit function with maximum effectiveness and value • Audit entity-level controls and cybersecurity programs • Assess data centers and disaster recovery • Examine switches, routers, and firewalls • Evaluate Windows, UNIX, and Linux operating systems • Audit Web servers and applications • Analyze databases and storage solutions • Review big data and data repositories • Assess end user computer devices, including PCs and mobile devices • Audit virtualized environments • Evaluate risks associated with cloud computing and outsourced operations • Drill down into applications and projects to find potential control weaknesses • Learn best practices for auditing new technologies • Use standards and frameworks, such as COBIT, ITIL, and ISO • Understand regulations, including Sarbanes-Oxley, HIPAA, and PCI • Implement proven risk management practices
    Note: Online resource; Title from title page (viewed October 4, 2019)
    URL: https://learning.oreilly.com/library/view/-/9781260453232/?ar
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  • 16
    Online Resource
    Online Resource
    Game-Time Decision Making : High-Scoring Business Strategies from the Biggest Names in Sports (2019)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    Language: English
    Pages: 1 online resource (224 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Make business decisions with the confidence and clarity as the world’s best sports coaches. When the pressure is on, great coaches remain laser-focused, confident, and fully in charge of their roster. They’re the same way when it comes to developing strategies and game plans to succeed. In short, they always win because they have a superior decision-making process. Game-Time Decision Making provides everything you need to up your decision-making game and build a championship-level business. It takes you step by step through the process of: •Putting together an all-pro team with diverse skillsets •Building a positive mindset that will overwhelm the competition •Developing a keen awareness of "the playing field" •Learning from failures so you never make the same mistake twice •Creating both offensive and defensive strategies for branding and marketing When you have everything in place to make quick, accurate calls in the toughest of situations, you have what you need to dominate your industry. Game-Time Decision Making is a proven playbook for positioning yourself for success. From creating and utilizing the best tactics and strategies to leading your company through times of change, this is your playbook for total business success.
    Note: Online resource; Title from title page (viewed June 14, 2019)
    URL: https://learning.oreilly.com/library/view/-/9781260452624/?ar
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    Every Job is a Sales Job : How to Use the Art of Selling to Win at Work (2019)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (240 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: An essential roadmap to achieving professional and personal success—from the “First Lady of Sales” While you may not have “sales” in your title, that doesn’t mean you don’t have to sell. Renowned sales authority Dr. Cindy McGovern believes that everyone is a salesperson, regardless of his or her job description. When you ask for a referral, network to form a new connection, or interview for a job, you’re selling the other person on an ideal version of yourself. Every Job is a Sales Job will help you learn to identify “selling” opportunities that you may have overlooked. This indispensable roadmap will show you how to take control of your personal and professional success. McGovern shares her proven 5-step sales process to help you attract new business, retain existing customers, and spot opportunities to promote yourself and your ideas. You’ll learn how to: •Create a plan and set attainable goals •Identify subtle opportunities that could result in future success •Establish trust and listen for clues to understand what others need •Ask for what you want and move past the fear of rejection •Follow up on your ask, be grateful, and pay it forward •Muster up the courage to ask for referrals and references
    Note: Online resource; Title from title page (viewed September 17, 2019)
    URL: https://learning.oreilly.com/library/view/-/9781260457384/?ar
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  • 18
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    The Rise of Carry : The Dangerous Consequences of Volatility Suppression and the New Financial Order of Decaying Growth and Recurring Crisis (2019)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    Language: English
    Pages: 1 online resource (288 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Protect yourself from the next financial meltdown with this game-changing primer on financial markets, the economy—and the meteoric rise of carry. The financial shelves are filled with books that explain how popular carry trading has become in recent years. But none has revealed just how significant a role it plays in the global economy—until now. A groundbreaking book sure to leave its mark in the canon of investing literature, The Rise of Carry explains how carry trading has virtually shaped the global economic picture—one of decaying economic growth, recurring crises, wealth disparity, and, in too many places, social and political upheaval. The authors explain how carry trades work—particularly in the currency and stock markets—and provide a compelling case for how carry trades have come to dominate the entire global business cycle. They provide thorough analyses of critical but often overlooked topics and issues, including: •The active role stock prices play in causing recessions—as opposed to the common belief that recessions cause price crashes •The real driving force behind financial asset prices •The ways that carry, volatility selling, leverage, liquidity, and profitability affect the business cycle •How positive returns to carry over time are related to market volatility—and how central bank policies have supercharged these returns Simply put, carry trading is now the primary determinant of the global business cycle—a pattern of long, steady but unspectacular expansions punctuated by catastrophic crises. The Rise of Carry provides foundational knowledge and expert insights you need to protect yourself from what have come to be common market upheavals—as well as the next major crisis.
    Note: Online resource; Title from title page (viewed December 13, 2019)
    URL: https://learning.oreilly.com/library/view/-/9781260458411/?ar
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    Tell It Slant, Third Edition, 3rd Edition (2019)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (304 pages)
    Edition: 3rd edition
    Keywords: Electronic books ; local
    Abstract: Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product. Two award-winning authors reveal everything you need to know to develop your own distinctive voice and craft compelling, creative nonfiction “Tell all the Truth but tell it Slant.” —Emily Dickinson With these words, Dickinson offers sound advice for nonfiction writers: Tell the truth but become more than mere transcribers of daily life. Since 2003, Tell It Slant has set the standard for creative nonfiction instruction, showing writers how to move beyond mere facts and, instead, make the most of their own “slant” on the world. This revised and updated third edition offers: • New and expanded chapters on writing about identity, maintaining a productive work/life balance, and navigating the publishing industry • An anthology with diverse pieces that range from traditional essay to the graphic memoir • Expanded discussion of contemporary and emerging literary forms • New “Try It” writing exercises throughout the book Whether planning a course or learning on your own, Tell It Slant provides everything you need to know to develop a distinctive voice and to craft compelling creative nonfiction. This book provides the basis for a complete education in nonfiction writing, wherever your classroom might be. “ Tell It Slant is a valuable and comprehensive resource for nonfiction writers, filled with exhilarating examples, powerful exercises, and pure inspiration. Miller and Paola are gifted teachers and writers with endless wisdom to share and a lovely way of sharing it with struggling writers at every level.” —Dinty W. Moore, author of The Mindful Writer: Noble Truths of the Writing Life
    Note: Online resource; Title from title page (viewed August 9, 2019)
    URL: https://learning.oreilly.com/library/view/-/9781260454604/?ar
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  • 20
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    Love is Just Damn Good Business : Do What You Love in the Service of People Who Love What You Do (2019)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    Language: English
    Pages: 1 online resource (176 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: From the bestselling author of The Radical Leap and Greater Than Yourself comes the first book to directly address love as a hard-core business principle that generates measurable results It’s time to toss aside the touchy-feely notions of love in business and acknowledge the real power that it holds. Love is not only appropriate in the context of business, it’s the foundation of great leadership. To put it bluntly: love is just damn good business . That’s the simple but profound truth that leadership consultant Steve Farber has discovered in his extensive work with Fortune 100 companies and other successful businesses. His game-changing approach to love as a practical business strategy will help you to: • Identify your passions—and share them with others • Create a culture of love at work—and spark innovation, productivity, and joy • Serve your customers, so they love how you treat them—and have them coming back for more • Invest time in making personal connections—that are mutually rewarding • Focus on serving the needs of others—they’re going to love it • Do what you love—and make it your business, so others love it, too The proven principles you’ll find in this book will help you lay the groundwork for a thriving, competitive enterprise. When love is part of your organization’s framework and operationalized in its culture, employees and customers feel genuinely valued. Employees who are passionate about the work that they do are more loyal, innovative, creative, and inspired, and that translates to great customer experience. They don’t serve others out of obligation, but because of a genuine desire to improve people’s lives. And when customers reciprocate by loving your products, your services, and your people, that’s when something great happens. That’s when you get loyalty. That’s when you get raving fans. It’s a refreshingly human way of doing business. In addition to Farber’s field-tested strategies, you’ll find inspiring case studies from a wide range of industries and leaders, revealing self-assessment quizzes, and practical pointers on how to build a corporate culture based on love, the ultimate competitive advantage. At the end of the day, it’s just damn good business.
    Note: Online resource; Title from title page (viewed September 6, 2019)
    URL: https://learning.oreilly.com/library/view/-/9781260441239/?ar
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    The Power of Mandate : How Visionary Leaders Keep Their Organization Focused on What Matters Most (2019)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    Language: English
    Pages: 1 online resource (288 pages)
    Edition: 1st edition
    Parallel Title: Erscheint auch als Stawski, Scott The power of mandate
    DDC: 658.4/092
    Keywords: Personalführung ; Electronic books ; local
    Abstract: The book that reveals how today’s most successful leaders turn vision into reality—featuring profiles of Jeff Bezos, Bill Gates, Mark Zuckerberg, Steve Jobs, Reed Hastings, Mike Lawrie, and more. Consensus. Negotiation. Compromise. A democratic approach to leadership drives most organizations today. Consensus based decision making may be popular, but it is far from the best approach in business. It’s also rarely the right approach for C-level executives—especially now that digital technology is driving real business disruption. Simply put, consensus is an innovation killer. The most successful, disruptive companies are propelled forward by mandate driven leaders. These leaders are inspired by a compelling belief, idea, strategy or tactic. Through their willpower, organizations are thrust into the future. The mandate driven leadership model is the hallmark of visionaries who have changed entire industries and sustained consistent innovation in their own companies. The Power of Mandate reveals what it takes to be an effective leader in today’s disruptive business environment. You’ll learn how the most audacious visionaries managed turn their visions into reality. This timely book will help you: • Discover your inner visionary • Avoid the pitfalls of consensus leadership • Create a mandate driven culture • Develop leadership skills in others, and more Profiles of the most successful mandate driven leaders—including Amazon’s Jeff Bezos, Apple’s Steve Jobs, Facebook’s Mark Zuckerberg, Netflix’s Reed Hastings, Airbnb’s Brian Chesky, DXC Technology’s Mike Lawrie, and Microsoft’s Bill Gates—provide invaluable leadership lessons you can begin applying today.
    Note: Online resource; Title from title page (viewed May 24, 2019)
    URL: https://learning.oreilly.com/library/view/-/9781260454413/?ar
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    The Airbnb Way : 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging (2019)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (304 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: An unprecedented inside look at how Airbnb and its host community create dynamic customer experiences and build brand loyalty in the sharing economy Airbnb best embody the entrepreneurial and disruptive spirit of today’s sharing economy. Since its early days as a humble start-up, Airbnb has evolved into a revolutionary force in the short-term housing market as a platform where hosts provide listings spread across more than 81,000 cities and 191 countries. Airbnb’s leadership strives to support the host community to ensure a consistent, on-brand experience for every guest, every time. The Airbnb Way delivers proven methods for increasing customer engagement, loyalty, and referrals that can be utilized in every service setting and in any industry. Exclusive interviews with Airbnb leaders and rich stories from hosts and guests provide an inside look into the wildly popular online rental platform. The book features: •Airbnb strategies and practices that will drive customer engagement and loyalty •Expert advice on how to provide phenomenal customer service •Illuminating stories about Airbnb guest and host experiences •Unique leadership principles for activating all stakeholders--including those who share resources and services and more
    Note: Online resource; Title from title page (viewed October 11, 2019)
    URL: https://learning.oreilly.com/library/view/-/9781260455458/?ar
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  • 23
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    GSEC GIAC Security Essentials Certification All-in-One Exam Guide, Second Edition, 2nd Edition (2019)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    Language: English
    Pages: 1 online resource (608 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product. Fully updated coverage of every topic on the current version of the GSEC exam Get complete coverage of all the objectives on Global Information Assurance Certification’s Security Essentials (GSEC) exam inside this comprehensive resource. GSEC GIAC Security Essentials Certification All-in-One Exam Guide, Second Edition provides learning objectives at the beginning of each chapter, exam tips, practice exam questions, and in-depth explanations. Designed to help you pass the exam with ease, this authoritative resource also serves as an essential on-the-job reference. Covers all exam topics, including: •Networking fundamentals •Network design •Cloud computing •Authentication and access control •Unix/Linux •Windows •Encryption •Risk management •Virtual machines •Vulnerability control •Malware •Incident response •Wireless technologies •Log Management •IoT and embedded devices Online content features: •Two practice exams •Test engine that provides full-length practice exams and customizable quizzes •Author videos
    Note: Online resource; Title from title page (viewed August 9, 2019)
    URL: https://learning.oreilly.com/library/view/-/9781260453218/?ar
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  • 24
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    Building a Business with a Beat : Leadership Lessons from Jazzercise—An Empire Built on Passion, Purpose, and Heart (2019)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (288 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Transform your passion into a profitable business—with the help of the legendary entrepreneur who turned an innovative idea into a $100 million global powerhouse. Judi Sheppard Missett is a fitness icon who, at just three years old, discovered a passion for dance that would eventually fuel a global dance fitness empire. After an early life spent honing her dancing skills and a career as a professional jazz dancer, Judi had an epiphany: why not combine the art of jazz dancing with the science of exercise to help others achieve a healthier, happier self-image and life? The wildly enthusiastic response from her first 15 students inspired her to launch Jazzercise, Inc., the world’s leading dance fitness program with a cumulative $2 billion in global sales. In Building a Business with Beat , Judi reveals for the first time the secrets behind the company’s five decades of enormous success. In addition to helping millions of men and women improve their health and well-being through the fun and fitness of dance, Judi has inspired 8,500 franchisees to achieve their dream of owning and running their own business. Now, through powerful personal stories, practical proven-successful advice and insights, Judi shares how you, too, can transform your passion into a profitable business. This inspirational guide will teach you how to: • Create a successful business by discovering and defining your larger purpose • Use your unique perspectives and abilities to enhance the lives of others • Deftly handle everyday obstacles and unplanned events • Develop an open mindset and embrace innovation and new possibilities • Inspire your staff to connect to a purpose greater than day-to-day work, and more Filled with helpful tips, smart strategies, and no-nonsense advice, this book is essential reading for anyone who has ever dreamed of creating a thriving, purpose-driven business. The author is living proof that when you’re doing what you love, it may not seem like work at all.
    Note: Online resource; Title from title page (viewed June 25, 2019)
    URL: https://learning.oreilly.com/library/view/-/9781260441314/?ar
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  • 25
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    Think on Your Feet (2019)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (256 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: “[Think on Your Feet] is a helpful maven’s guide ideal for anyone who views a podium with fear and trembling.”— Publishers Weekly Get out of your own way! Our professional lives are full of situations outside of our control. A job interviewer asks a question out of left field. A coworker puts you on the spot in front of the boss. Your PowerPoint presentation crashes at a critical moment. Most people react to the unexpected with anxiety and unease. We get rattled, stumble over our words, and overthink the situation. Others, though, handle it with self-assurance and aplomb. They gain a sense of empowerment and energy when the pressure is on. Like great improv actors, they’re able to think on their feet. The great thing is, improv isn’t about winging it or flying by the seat of your pants; improv at its core is about listening and responding. It’s based on rules and techniques, and it taps directly into your soft communication skills. By incorporating it into your prep work for professional situations, you’ll learn how to retrain your brain for the unexpected and get out of your own way in those unexpected—and expected—professional situations. Practicing improv isn’t about being funny. Instead, it’s about developing the mental agility to spin any surprise in your favor and to communicate with confidence. Filled with engaging improv activities, this interactive guide will ensure you never come away from a tough moment pondering the woulda, coulda, shoulda! again. You’ll learn how to nurture your personal style for communicating in every professional situation. From effective listening in the office, giving presentations, and leading meetings to negotiating a raise, acing an interview, and more, you’ll start communicating with confidence and stop letting the unexpected hold you back. Take your workplace communication—and your career—to the next level by mastering the art of Thinking on Your Feet.
    Note: Online resource; Title from title page (viewed November 8, 2019)
    URL: https://learning.oreilly.com/library/view/-/9781260457049/?ar
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    The Big Stretch : 90 Days to Expand Your Dreams, Crush Your Goals, and Create Your Own Success (2019)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9781260456813
    Language: English
    Pages: 1 online resource (288 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: From concept to reality in just 90 Days— The Big Stretch is a proven program for making your personal and professional dreams come true The Big Stretch delivers a four-tiered self-evaluation and empowerment program for jumpstarting a new business, new career, or new idea—and maintaining high levels of success long-term. One of today’s most effective coaches for entrepreneurs, Teneshia Jackson Warner walks you through a “career workout” routine designed to move you from idea to goal. First, you’ll learn what type of dreamer you are: Hobby, Career, Make-It-Happen, Activist, or CEO. Based on that, you will discover your Dreamer's Risk Tolerance and understand your Dreamer's Ancestry to help gauge how much time, support, and resources you can apply toward your Stretch goal. You’ll then create a One-Year Dream Projection to develop clear, realistic goals. Finally, you’ll begin your 90-Day STRETCH program involving weekly exercises to build and strengthen your “business physique.” Whether you want to escape the grind of a 9-to-5 job, improve an existing business, or simply get your dreams off the ground, The Big Stretch provides the knowledge and insight you need to turn your ideas into reality.
    Note: Online resource; Title from title page (viewed November 22, 2019)
    URL: lizenzpflichtig
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    Building the Best : 8 Proven Leadership Principles to Elevate Others to Success (2019)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (272 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Build a world-class team culture with proven principles from renowned “Follow My Lead” podcaster and business leader John Eades Organizational culture has undergone a seismic shift in the 21st century—and with it, the requirements of leadership. In Building the Best, LearnLoft CEO John Eades takes you on a journey of transformation that will equip you with the tools you need to become the kind of cutting-edge leader today’s workplace so urgently needs. “Leadership is about empowering, inspiring, and serving in order to elevate others over an extended period of time. You are the perfect person to live this out every day.” Eades’s powerful words form the backbone of this groundbreaking guide to cultivating leadership at its highest level. Beginning with the benefits of great leadership—and the drawbacks of bad leadership—Eades offers real-life examples of leaders who elevate others, and how their practices have paid huge dividends. At its core is a carefully balanced blend of “love and discipline”—a guiding principle that helps create high levels of performance by leaning on standards while at the same time caring about the long-term success and well-being of each team member. Through these proven practices, you’ll learn to: • Identify your current leadership style • Rely on the “purpose trifecta” to guide your team • Be a leader who properly leverages the “Acts of Accountability” model • Create a “Maximizing Mantra” to produce energy and results • Develop the skills of others by understanding the “4 Stages of Role Development” Leadership is a journey, not a destination. Building the Best offers a powerful blueprint for embarking on that journey—the first step in taking your team or organization toward true greatness. .
    Note: Online resource; Title from title page (viewed November 15, 2019)
    URL: https://learning.oreilly.com/library/view/-/9781260458176/?ar
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    Become : The Path to Purposeful Leadership (2019)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (256 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Become a leader worth following by using the proven, evidence-based methods of the widely respected, global leadership firm Linkage, Inc. and leadership development expert Mark Hannum The world’s greatest leaders focus on three critical things: they are committed to accomplishing something that matters; they articulate a vision that others embrace; and they demonstrate a series of five commitments that make up the message of this book. In Become , Mark Hannum, a leading Executive Coach, Consultant, Practitioner and Researcher in the leadership field, reveals the evidence-based secrets that surfaced from vast data Linkage has collected on leadership effectiveness. He details the five commitments that the best leaders make to themselves and their organizations: •INSPIRE others to join the pursuit of a common vision •ENGAGE every team member to contribute their best abilities •INNOVATE key products or processes that lead to the goal •ACHIEVE results by organizing people and aligning resources •BECOME more self-aware and courageous as a leader
    Note: Online resource; Title from title page (viewed November 29, 2019)
    URL: https://learning.oreilly.com/library/view/-/9781260457575/?ar
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    Ditch the Act : Reveal the Surprising Power of the Real You for Greater Success (2019)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (256 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Be human. It’s the only way to get ahead in business today. Competition today is fiercer than ever. It seems that every job candidate is flashing a world-class resume and every business competitor is the absolute best at what they do. Don’t be fooled. People exaggerate. And don’t be discouraged. By revealing stories of failures, setbacks, and personal flaws without shame or fear, you exhibit greater self-confidence than your competition. You cultivate connections with serious, smart people, and you build loyalty that lasts. Ditch the Act shows how to present your humanness—imperfect and flawed but honest, resilient, and willing to learn—in strategic ways to achieve clear, defined goals. It provides an actionable program for building an authentic, long-lasting personal brand, explaining why exposure is important and how it cultivates more durable connections than any polished persona can. By creating a personal brand that’s honest and authentic and that reveals personal struggles, you’ll build stronger, longer-lasting relationships—and achieve greater success. Careers and businesses based on authenticity and truth aren’t just more rewarding than those founded on hyperbole and the “hard sell.” Because they’re founded on durable, robust relationships, they’re rock-solid—and better withstand business uncertainty and tough times. Ditch the act, be real—and jump ahead of the competition before they even know you are there.
    Note: Online resource; Title from title page (viewed October 25, 2019)
    URL: https://learning.oreilly.com/library/view/-/9781260454383/?ar
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    CCSP Certified Cloud Security Professional All-in-One Exam Guide, Second Edition, 2nd Edition (2019)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    Language: English
    Pages: 1 online resource (448 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product. Comprehensive coverage of every domain on the CCSP exam This highly effective self-study guide covers all six domains of the 2019 release of the challenging Certified Cloud Security Professional exam as well as the CCSP Common Body of Knowledge, developed by the International Information Systems Security Certification Consortium (ISC)2®. CCSP Certified Cloud Security Professional All-in-One Exam Guide, Second Edition offers clear explanations, real-world examples, and practice questions that match the content, tone, and format of those on the actual exam. To aid in retention, each chapter includes exam tips that highlight key information, a summary that serves as a quick review of salient points, and practice questions that allow you to test your comprehension. “Notes,” “Tips,” and “Cautions” throughout provide additional insight. Covers all six exam domains: • Cloud Concepts, Architecture, and Design • Cloud Data Security • Cloud Platform & Infrastructure Security • Cloud Application Security • Cloud Security Operations • Legal, Risk, and Compliance Online content includes: • 300 practice questions
    Note: Online resource; Title from title page (viewed December 6, 2019)
    URL: https://learning.oreilly.com/library/view/-/9781260456936/?ar
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    Connect First : 52 Simple Ways to Ignite Success, Meaning, and Joy at Work (2019)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
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    Language: English
    Pages: 1 online resource (272 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: WALL STREET JOURNAL BESTSELLER A renowned business psychologist, advisor, and consultant to the world’s leading companies reveals the key to greater success, meaning, and joy at work Technology has enabled us to be more interconnected today than ever before. So why do so many of us feel isolated and undervalued at work? Why does it feel like something is missing? It doesn’t have to be this way. In these rapidly changing, challenging times, how do we—YOU—develop the intuition, self-awareness, and interpersonal agility required to prosper? Here’s what we’ve lost track of: organizations are run by people, and people run on emotions. Strong relationships are the bedrock of lasting success, meaning, and joy at work. In this life-changing guide, Dr. Melanie Katzman shows you an impactful approach to connect first as fellow humans, then as coworkers and colleagues, to forge the deep bonds that make a significant difference. Learn how to: • Establish respect and make others feel valued • Engage all of your senses to create a truly inclusive culture • Become popular and be the person everyone wants to work with • Grow loyalty by making it about them—your coworkers • Resolve conflicts by remaining curious and open with others • Fight fear (and prepare for the future) by stepping outside your comfort zone and experimenting with new ideas • Have a big impact by leveraging your platform, living your values, and leading the change Dr. Katzman presents 52 actions you can take immediately to create a deeply rewarding work life by connecting to yourself, your organization, and the world at large. These are the same powerful techniques she has used with leaders and employees at the world’s top companies to enhance productivity and foster fulfillment and joy at work—the hallmarks of true success.
    Note: Online resource; Title from title page (viewed October 22, 2019)
    URL: https://learning.oreilly.com/library/view/-/9781260457841/?ar
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    Business Data Science : Combining Machine Learning and Economics to Optimize, Automate, and Accelerate Business Decisions (2019)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    Language: English
    Pages: 1 online resource (384 pages)
    Edition: 1st edition
    Parallel Title: Erscheint auch als Taddy, Matt Business data science
    DDC: 658.4/033
    RVK:
    QH 500
    Keywords: Data Analytics ; Statistische Methodenlehre ; Operations Research ; Künstliche Intelligenz ; Electronic books ; local ; Management ; Entscheidung ; Maschinelles Lernen
    Abstract: Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product. Use machine learning to understand your customers, frame decisions, and drive value The business analytics world has changed, and Data Scientists are taking over. Business Data Science takes you through the steps of using machine learning to implement best-in-class business data science. Whether you are a business leader with a desire to go deep on data, or an engineer who wants to learn how to apply Machine Learning to business problems, you’ll find the information, insight, and tools you need to flourish in today’s data-driven economy. You’ll learn how to: •Use the key building blocks of Machine Learning: sparse regularization, out-of-sample validation, and latent factor and topic modeling •Understand how use ML tools in real world business problems, where causation matters more that correlation •Solve data science programs by scripting in the R programming language Today’s business landscape is driven by data and constantly shifting. Companies live and die on their ability to make and implement the right decisions quickly and effectively. Business Data Science is about doing data science right. It’s about the exciting things being done around Big Data to run a flourishing business. It’s about the precepts, principals, and best practices that you need know for best-in-class business data science.
    Note: Online resource; Title from title page (viewed August 23, 2019)
    URL: https://learning.oreilly.com/library/view/-/9781260452785/?ar
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    Online Resource
    CompTIA A+ Certification All-in-One Exam Guide, Tenth Edition (Exams 220-1001 & 220-1002), 10th Edition (2019)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9781260454048
    Language: English
    Pages: 1 online resource (1568 pages)
    Edition: 10th edition
    Keywords: Electronic books ; local
    Abstract: This bestselling on-the-job reference and test preparation guide has been fully revised for the new 2019 CompTIA A+ exam objectives This fully revised and updated resource offers complete coverage of the latest release of CompTIA A+ exams 220-1001 & 220-1002. You'll find learning objectives at the beginning of each chapter, exam tips, practice exam questions, and in-depth explanations. Designed to help you pass the CompTIA A+ exams with ease, this definitive guide also serves as an essential on-the-job IT reference. Covers all exam topics, including how to: •Work with CPUs, RAM, BIOS, motherboards, power supplies, and other personal computer components •Install, configure, and maintain hard drives •Manage input devices and removable media •Set up, upgrade, and maintain all versions of Windows •Troubleshoot and fix computer problems •Install printers and other peripherals •Configure and secure mobile devices •Connect to the Internet •Set up wired and wireless networks •Protect your personal computer and your network •Implement virtualization and cloud-based technologies Online content includes: •Practice exams for 1001 & 1002 •More than one hour of free video training •TotalSim simulations of performance-based questions •Mike Meyers’ favorite PC tools and utilities
    Note: Online resource; Title from title page (viewed April 16, 2019)
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    Online Resource
    Great Mondays : How to Design a Company Culture Employees Love (2018)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9781260132335
    Language: English
    Pages: 1 online resource (1 video file, approximately 3 hr., 27 min.)
    Edition: 1st edition
    Keywords: Electronic videos ; local ; Audiobooks
    Abstract: Build a dynamic work culture that inspires employees and promotes organizational growth Evidence shows culture drives fiscal performance. It’s no secret that a toxic work culture can drive away employees and drive down profits. Creating a dynamic work culture that promotes both employee and business growth is key to ensuring an organization’s success. However, culture is a moving target and hard to get right. In Great Mondays , brand strategist Josh Levine introduces a proven formula for building and managing a workplace culture that maximizes employee engagement, performance, and retention for long-term business success. Written in a punchy, outcomes-driven style, Great Mondays reveals the six components for driving culture change in any type of organization: •Purpose: the motivating force—the North Star of an organization that both inspires and guides •Values: the powerful culture guardrails that establish behavioral expectations of employees and leaders •Behaviors: the culturally-aligned symptoms and actions of a work culture •Recognition: the ways in which organizations can more effectively reward employees •Rituals: the regular activities that create and strengthen relationships between individuals •Cues: the physical and behavioral reminders designed to reconnect everyone to the organization’s purpose and goals for the future With real-life case studies drawn from Silicon Valley heavy hitters, prominent nonprofits, major corporations, and respected universities, leaders of all levels will find expert guidance and proven strategies they can put to use to create a dynamic culture where employees thrive and business grows.
    Note: Online resource; Title from title screen (viewed December 28, 2018)
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  • 35
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    Unlearn : Let Go of Past Success to Achieve Extraordinary Results (2018)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9781260143034
    Language: English
    Pages: 1 online resource (1 video file, approximately 7 hr., 13 min.)
    Edition: 1st edition
    Keywords: Electronic videos ; local ; Audiobooks
    Abstract: business, executive, leadership, management, innovation, business strategy, business practices, best practices, success, business planning, business habits, business leader, growth, global market, corporate strategy, business model, market trends, startup, product design, product development, operations, marketing, selling, sales, global opportunity, self-starter, budget, workplace culture, manufacturing, production, distribution, change, financial plan, CEO, new technology, commerce, organizational development, personal success, entrepreneurship, disruption, work environment, business environment, business climate, competition, competitive, relearn, unlearn, breakthrough, goal setting
    Note: Online resource; Title from title screen (viewed November 27, 2018)
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  • 36
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    The Execution Factor : The One Skill that Drives Success (2018)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9781260128543
    Language: English
    Pages: 1 online resource (1 video file, approximately 6 hr., 40 min.)
    Edition: 1st edition
    Keywords: Electronic videos ; local ; Audiobooks
    Abstract: motivational, self-help, leadership, entrepreneurship, goals, relationships, talent, action, vision, passion, message, resilience, execution
    Note: Online resource; Title from title screen (viewed September 10, 2018)
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  • 37
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    Online Resource
    Financial Shenanigans, Fourth Edition : How to Detect Accounting Gimmicks and Fraud in Financial Reports (2018)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9781260117257
    Language: English
    Pages: 1 online resource (37236 pages)
    Edition: 4th edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Investing, investments, business and money, accounting, finance, financial schemes, investment fraud, business ethnics, securities, investment strategies, business and economics, auditing, unethical businesses, protecting your investments, investment advice
    Note: Online resource; Title from title page (viewed March 28, 2018)
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  • 38
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    What Are Your Blind Spots? Conquering the 5 Misconceptions that Hold Leaders Back (2018)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9781260129212
    Language: English
    Pages: 1 online resource (17631 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: manage, lead, culture, engagement, innovation, personnel,strategy, business growth, inspire, motivate, performance, workplace, management, leadership, staff, motivational, job performance, career
    Note: Online resource; Title from title page (viewed October 11, 2018)
    URL: lizenzpflichtig
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  • 39
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    Online Resource
    Legacy in the Making : Building a Long-Term Brand to Stand Out in a Short-Term World (2018)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9781260117554
    Language: English
    Pages: 1 online resource (18691 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Based on groundbreaking research, this is an essential toolkit for leaders who want their brand to leave a lasting mark on the world.
    Note: Online resource; Title from title page (viewed March 30, 2018)
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  • 40
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    Online Resource
    Selling the Hug Your Customers Way : The Proven Process for Becoming a Passionate and Successful Salesperson For Life (2018)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9781260134827
    Language: English
    Pages: 1 online resource (34668 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: sales, strategy, tactics, skills, management, team, close, relationship, loyalty, customer, service, retail, engage
    Note: Online resource; Title from title page (viewed June 8, 2018)
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  • 41
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    Online Resource
    Bring Your Human to Work : 10 Surefire Ways to Design a Workplace That Is Good for People, Great for Business, and Just Might Change the World (2018)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9781260118117
    Language: English
    Pages: 1 online resource (1 video file, approximately 5 hr., 11 min.)
    Edition: 1st edition
    Keywords: Electronic videos ; local ; Audiobooks
    Abstract: HR, manage, engagement, lead, motivate, culture, business relationship, sustainable, technology, email, professional development, disconnect, human workplace, leadership, work human, start-up, CEO, entrepreneur, millennial, civility, wellness, digital, technology in the workplace
    Note: Online resource; Title from title screen (viewed September 20, 2018)
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  • 42
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    The Four Pillars of Investing : Lessons for Building a Winning Portfolio (2018)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9781260457506
    Language: English
    Pages: 1 online resource (44068 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: The Little Book of Common Sense Investing, The Bogleheads' Guide to Investing, INTELLIGENT ASSET ALLOCATOR, BIRTH OF PLENTY, book, guide, how to, investing, invest, investment, finance, financial, money, market, portfolio, profit, earnings, securities, stocks, capital, allocate, diversification, diversify, allocation, bull market, bear market, wall street, BBC, MSCI, S&P, Russell, FTSE, Dow Jones, Hang Seng, HIS, BSE, Nikkei, BMG, BRIC, NASDAQ, CBOT, futures, derivative, forward, futures, option, swap, valuation, constraint, asset, retirement, planning, commodities, bonds, mutual funds, exchange traded fund, ETF, value, equity, personal finance, American Stock Exchange, ASE, Bombay Stock Exchange, Euronext, Frankfurt, Hong Kong, London, New York, NYSE, Zurich, Singapore, Shanghai, Greenspan's Bubbles, The Templeton Way, How to Make Money in Stocks, The Successful Investor, Way of the Turtle, The Art of Investing and Portfolio Management, Standard & Poor's Guide to Money & Investing, Wall Street Stories, Understanding Wall Street, Standard & Poor's 500 Guide, Stocks for the Long Run, Mastering the Art of Asset Allocation, McGraw-Hill's Interest Amortization Tables, Option Volatility and Pricing, The Four Pillars of Investing, Trend Trading for a Living, Mastering the Trade, Security Analysis, Trade Your Way to Financial Freedom, The New Day Trader Advantage, The 10 Essentials of Forex Trading, Technical Analysis Demystified, Forex Shockwave Analysis, Trend Trading, The Secret Language of Financial Reports, Fibonacci Analysis, Derivative Financial Instruments, Compliance Management, ETF Strategies and Tactics, Stabilizing an Unstable Economy, John Maynard Keynes, When Markets Collide, Investing With Intelligent ETFs, Private Equity Edge, Investment Banking Explained, Basel II Implementation, Commodities Demystified, Credit Derivatives Handbook
    Note: Online resource; Title from title page (viewed December 31, 2018)
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    The Lean Strategy : Using Lean to Create Competitive Advantage, Unleash Innovation, and Deliver Sustainable Growth (2017)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9781260118193
    Language: English
    Pages: 1 online resource (35740 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Business, strategy, operations management, management, lean management, operational excellence,innovation, business strategy, lean, lean practitioners, lean strategy, Lean thinking, machine that changed the world, gold mine trilogy, LEI, AME, leadership, organization, management practices, lean leadership, Toyota way, Toyota kata, TPS
    Note: Online resource; Title from title page (viewed June 23, 2017)
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  • 44
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    Online Resource
    Sell Like a Team : The Blueprint for Building Teams that Win Big at High-Stakes Meetings (2017)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9781259861178
    Language: English
    Pages: 1 online resource (26077 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: B2B, sales team, sales department, closing the sale, complex, sales process, relationship, prospect, lead, presentation, pitch, decision maker, stakeholders, cultivate, team selling, team sale, group sale, cross-selling, enterprise sale, effective
    Note: Online resource; Title from title page (viewed June 5, 2017)
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  • 45
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    Personality at Work : The Drivers and Derailers of Leadership (Audio Book) (2017)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9781259860379
    Language: English
    Pages: 1 online resource (27563 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Personality matters. The actions and interactions between individuals have a huge impact on outcomes in the workplace, as in life. This impact is played out in every profession, at times with extraordinary and at times disastrous results.
    Note: Online resource; Title from title page (viewed February 20, 2017)
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    Online Resource
    What's Your Presentation Persona? Discover Your Unique Communication Style and Succeed in Any Arena (2017)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9781259860652
    Language: English
    Pages: 1 online resource (24568 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: A practical guide based on a proprietary skill assessment tool—a Myers-Briggs for presenters—that provides tips and strategies that address the core element for becoming a successful presenter: YOU. The book offers practical and actionable persona-specific advice designed to help business professionals make the most impactful presentations possible. Once readers have mastered their own persona, they can explore others to experiment with and learn from, to become the strongest, most well-rounded communicators they can be—so they can razzle-dazzle any audience on any topic at any time.
    Note: Online resource; Title from title page (viewed February 17, 2017)
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    Mapping Innovation : A Playbook for Navigating a Disruptive Age (Audio Book) (2017)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9781260011883
    Language: English
    Pages: 1 online resource (29188 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Mapping Innovation is a strategic guide for focusing your organization’s innovation efforts where it counts. It helps you ask the right questions, map the innovation space, and define which approach is most likely to solve the specific problems and opportunities you face. In essence, this book enables you to choose the right tools for the job and build a solid strategy based on sound principles, rather than conjecture.
    Note: Online resource; Title from title page (viewed May 23, 2017)
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    Powerful Conversations : How High Impact Leaders Communicate (2017)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9781260108873
    Language: English
    Pages: 1 online resource (27645 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: communication, leadership, relationship, manage, psychology, discussion, performance, review, social, meeting, presentation, speech, converse
    Note: Online resource; Title from title page (viewed July 21, 2017)
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    Dealing with Meetings You Can't Stand : Meet Less and Do More (Audio Book) (2017)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9781259863097
    Language: English
    Pages: 1 online resource (15367 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Dealing with Meetings You Can’t Stand is the necessary antidote to one of the biggest banes and drains on business today. It will help any business professional run efficient, productive meetings every time by solving problems related to the most important issues: preparation, people, process, and time.
    Note: Online resource; Title from title page (viewed May 22, 2017)
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  • 50
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    Cryptoassets : The Innovative Investor's Guide to Bitcoin and Beyond (2017)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9781260026665
    Language: English
    Pages: 1 online resource (1 video file, approximately 10 hr., 51 min.)
    Edition: 1st edition
    Keywords: Electronic videos ; local ; Audiobooks
    Abstract: blockchain, blockchain assets, cryptocurrencies, digital assets, digital currency, Bitcoin, Hyperledger, investments, investors, investment advice, investment managers, financial managers, money managers, hedge fund managers, accredited and retail managers, asset classes, absolute returns, market volatility, portfolio theory, Sharpe Ratio, public company investing, investment technology, investment portfolio, investment metrics, cryptocommodities, cryptocommodity, cryptotoken
    Note: Online resource; Title from title screen (viewed October 19, 2017)
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  • 51
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    The Communication Clinic : 99 Proven Cures for the Most Common Business Mistakes (Audio Book) (2016)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9781259644832
    Language: English
    Pages: 1 online resource (25611 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: The Communication Clinic addresses numerous different elements of communication, including blog posts, making successful presentations, writing effective emails, and presenting yourself professionally in the workplace, interacting via Skype, and more. Laid out into 99 quick and easy-to-digest chapters, Pachter helps readers identify and diagnose any communication problem areas, and then provides prescriptive, implementable steps to not only overcome these difficulties, but to thrive in the face of them
    Note: Online resource; Title from title page (viewed December 8, 2016)
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    Million Dollar Consulting : The Professional's Guide to Growing a Practice, Fifth Edition (Audio Book) (2016)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
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    ISBN: 9781259643187
    Language: English
    Pages: 1 online resource (22845 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Focusing on the dynamic changes in solo and boutique consulting, Weiss builds on his classic unified model, giving guidance and step-by-step advice on how to take advantage of new global opportunities, develop brands, create and license intellectual property, avoid the pitfalls of social media, incorporate counter-intuitive methods that lead to unsolicited referrals, and succeed in continuing turbulent times
    Note: Online resource; Title from title page (viewed April 27, 2016)
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    Lead Like it Matters...Because it Does : Practical Leadership Tools to Inspire and Engage Your People and Create Great Results (Audio Book) (2014)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9780071849821
    Language: English
    Pages: 1 online resource (28523 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: MASTER THE 4 KEY TENETS OF LEADERSHIP--AND CREATE A "RIPPLE EFFECT" OF POSITIVE CHANGE. A CRASH COURSE IN LEADERSHIP THAT REALLY MAKES A DIFFERENCE Whether you're a manager, executive, or CEO, leadership matters. Whether you're running a large global firm or a small project team, it's the way you communicate and connect to other people that can make or break your success. The secret, according to Roxi Bahar Hewertson, is to make those connections count--to leverage your skills and play on your strengths--to lead like it matters…because it does. A virtual crash course in leadership, Lead Like It Matters…Because It Does combines three decades of experience and research with Hewertson's revolutionary work at Cornell to create the definitive workbook. Learn how to: Assess your leadership style and skill set--and make adjustments Create constructive dialogues including "managing up" and delegation Cut wasteful meetings out of your life and lead productive ones Address common interpersonal conflicts, quickly and gracefully Increase productivity, team effectiveness, and accountability Lead change initiatives that aren't dead on arrival, but ready for takeoff As an executive coach, Hewertson knows how to pinpoint the problems, pressures, and pain points that plague managers at every level--and shows you how to fix them. You'll discover the "ripple effect" that negative leadership choices can have throughout an organization--and how to make positive ripples with clear intent and powerful impact. You'll find a wealth of practical, user-ready tips for handling conflicts, reducing turnover, making confident decisions, and instituting changes in the workplace. This book is packed with handy charts, helpful questionnaires, step-by-step checklists, and other must-haves--it's your own personal toolbox of field-tested techniques, right at your fingertips. Take charge of your future. Build the best team you can. Make changes that count. Lead Like It Matters…Because It Does. PRAISE FOR LEAD LIKE IT MATTERS...BECAUSE IT DOES: “Just when you think there is little new to say about leadership, Roxi Hewertson has created this ground breaking work. I’ve never seen anything like it. The conceptual framework is powerful, practical and personal. It introduces an innovative, step-by-step, developmental approach providing the reader not just insightful understanding about how to lead, but a sequence of exercises applying each new concept. It reflects a lifetime of lea...
    Note: Online resource; Title from title page (viewed October 13, 2014)
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    The Samsung Way (Audio Book) (2014)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
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    ISBN: 9780071849913
    Language: English
    Pages: 1 online resource (31524 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Learn how to manage, lead, and succeed . . . the Samsung way. Based on ten years of research and interviews with 80 top executives, the award-winning The Samsung Way is the first definitive guide to the groundbreaking management principles that transformed a lagging electronics company into one of the most successful brands in the world. Combining professional insights from Samsung insiders with practical applications for managers, executives, and CEOs, this powerhouse of a book shows you how to: Speed up decision making and execution, on a bigger scale. Create a convergence synergy among diversified businesses, while staying competitive in core businesses. Mix and match Western and Eastern management styles. Also known as “The Three Paradoxes of Samsung Management,” these seemingly contradictory goals are the keys behind Chairman Lee Kun-Hee’s now-famous New Management Initiative—the business plan that drove Samsung to become the number-one leader in mobile phones, televisions, semiconductors, and other electronics. A revolutionary—and time-tested—approach to innovation, Samsung’s management principles will help you find the perfect balance of styles by combining the best of all worlds. This ingenious step-by-step guide shows you how to implement Samsung’s proven techniques for grafting American business practices onto a Japanese system, thus keeping costs low and bringing about differentiation. You’ll learn how to achieve both economies of scale and speed in this era of a hypercompetitive world. Best of all, you’ll drive new ideas and innovations at every level of your company while building on your greatest strengths and successes. That’s The Samsung Way. Praise for The Samsung Way “To remain competitive in today’s global marketplace, GE must benchmark itself against the best run companies in the world. Samsung is one of these companies. This insightful book outlines Samsung’s formula for success and is an important read for any executive or leader who wishes to implement a similar plan in their own organization.” —Jeff Immelt, Chairman and CEO of GE “If I were to be asked about how Samsung Electronics became successful, I would confidently recommend The Samsung Way in lieu of a response. As CEO of Samsung Electronics, I am still amazed by the insightful analyses and explanations given here. This book led me to reconsider the direction of Samsung’s future strategy.” —Oh-Hyun Kwon, Vice-Chairman and CEO of Samsung Electronics “A firsthand ...
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    Strategic Relationships at Work : Creating Your Circle of Mentors, Sponsors, and Peers for Success in Business and Life (Audio Book) (2014)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9780071849906
    Language: English
    Pages: 1 online resource (26697 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: THE MUST-HAVE GUIDE TO MENTORING For managers. For entry level. For executives. For entrepreneurs. For everyone. With job mobility increasing, globalization expanding, and technology advancing, you need more than a steady job and a solid network to keep your career on track. You need mentors--to learn and to grow--whether you're just starting out, are firmly established, or at the top of your profession. Everyone has something to learn, and everyone has something to teach. Introducing Strategic Relationships at Work: The first comprehensive mentoring guide written specifically for 21st-century career building, this entrepreneurial approach to work relationships addresses the key issues of our time: Job Mobility: How to make personal connections you can transfer from job to job Globalization: What you can learn from new mentors in a larger global context Technology: How to engage with the latest advances in social media and technology Pace of Change: What you can do to keep up--with a little help from your friends Using simple tools and proven strategies, this essential guide shows you how to leverage the relationships you already have to map out a new developmental network that grows with your career. You'll learn the secrets of companies with excellent developmental cultures, including IBM, Procter & Gamble, Sodexo, and KPMG. You'll discover the most effective ways to develop new talent in your workplace through formal programs that leverage mentors, sponsors, coaches, reverse mentors, and mentoring circles. You'll learn how leaders create work cultures where both formal and informal mentoring thrive. And you'll find handy charts and checklists to assess your work, your relationships, and your career path. MENTORING FOR THE NEW MILLENNIUM Whether you plan to move in and out of the workforce, make lateral or nontraditional career moves, or simply want to learn or teach new skills, Strategic Relationships at Work will help you take control of your destiny--and build the career or company that you envision. This powerful guide helps you leverage your interpersonal skills using the most effective tools available. You'll find ready-to-use checklists and worksheets, self-assessments, refl ective exercises, graphs, charts, and other visual tools to map out your own personal network of developers inside and outside of work. This is how you build a career that grows along with you. This is Strategic Relationships at Work. "Receiving and providing m...
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    Think Big, Start Small, Move Fast : A Blueprint for Transformation from the Mayo Clinic Center for Innovation (Audio Book) (2014)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9780071850223
    Language: English
    Pages: 1 online resource (29701 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: The Only Innovation Guide You Will Ever Need--from the Award-Winning Minds at Mayo Clinic A lot of businesspeople talk about innovation, but few companies have achieved the level of truly transformative innovation as brilliantly--or as famously--as the legendary Mayo Clinic. Introducing Think Big, Start Small, Move Fast, the first innovation guide based on the proven, decade-long program that’s made Mayo Clinic one of the most respected and successful organizations in the world. This essential must-have guide shows you how to: Inspire and ignite trailblazing innovation in your workplace Design a new business model that’s creative, collaborative, and sustainable Apply the traditional scientific method to the latest innovations in "design thinking" Build a customized toolkit of the best practices, project portfolios, and strategies Increase your innovation capacity--and watch how quickly you succeed These field-tested techniques grew out of the health care industry but are designed to work with any complex organization. Written by three Mayo Clinic Center for Innovation insiders--Dr. Nicholas LaRusso, Barbara Spurrier, and Dr. Gianrico Farrugia--the book offers a wealth of transformative ideas and strategies. The concise, easy-to-implement methods can help jump-start your employees' creative potential, involve them in the collaborative process, and pave the way to the future of sustainable innovation. You get step-by-step advice on building leadership teams, accelerator platforms for speeding up results, and fascinating case studies of innovation in action from the files of the Mayo Clinic Center for Innovation. In today's fast-moving world, it's innovation that drives success. This book gives you the keys. ADVANCE PRAISE FOR THINK BIG, START SMALL, MOVE FAST: "Truly great organizations do not just achieve great results; they are also relentless in the pursuit of continual improvement. This book offers both methods and motivation to leaders in any industry who understand that the pursuit of excellence is never-ending." -- Donald Berwick, M.D., MPP, President Emeritus and Senior Fellow, Institute for Healthcare Improvement "Do you want your organization to deliver a shockingly better customer experience? Here is Mayo's method that transformed the patient experience by making innovation systemic, the human side of innovation." -- Scott Cook, Cofounder and Chairman of the Executive Committee, Intuit "A powerful set of actionable, yet importantl...
    Note: Online resource; Title from title page (viewed September 17, 2014)
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    The Lenovo Way : Managing a Diverse Global Company for Optimal Performance (Audio Book) (2014)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9780071845540
    Language: English
    Pages: 1 online resource (24217 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: BUILD YOUR COMPANY INTO A GLOBAL GIANT--THE LENOVO WAY A powerful book that shows the step-by-step evolution of a new kind of global technology powerhouse, The Lenovo Way is indispensable reading for leaders and managers who deal with strategy, innovation, branding, and HR at any kind of company. It also tells the remarkable story of how two women from very different backgrounds rose to become leaders in Lenovo's journey to the top. The Lenovo Way shows business leaders how to gain market share and develop new business models. The strategies driving Lenovo’s ascent to the leading position in the PC industry have been in motion for years, and this book shows how Lenovo, with roots in both East and West, did it. Based on unprecedented access to former and present CEOs and other top managers, The Lenovo Way tells the fascinating story of the rise of this remarkable global brand. It also provides invaluable business lessons for how to use Lenovo’s success strategies to advance your own company's success. Building for a decade on its history-making acquisition of IBM's PC business in 2005, today Lenovo is #1 in global PC sales, and it is rapidly gaining in sales of tablets and smartphones. Lenovo is challenging the world's biggest and most powerful brands through innovations and new acquisitions to become an even bigger force in smartphones, servers, and cloud computing, and its CEO has been listed as one of the best in the world. Using the story of Lenovo as a case study illustrating best global practices, The Lenovo Way explains how to: Gain market share by protecting core strengths while seizing new opportunities Create a diverse and effective culture that transcends all borders Lead your company successfully through the chaos of change Make innovation part of your organizational DNA Providing key insights into the topics most critical to leaders of global businesses, the authors explore all the major turning points: from building an iconic brand to streamlining supply chains, while making the transition from a core business of PCs to a new business model. In order to excel in today's marketplace, managers need to create a blueprint for a whole new level of globalization. You must position your company to continue doing what it does best, yet be poised not just to navigate but also to capitalize on change and take advantage of turmoil. Look to the company that has been able to turn a diverse workforce into a global business phenomenon. This i...
    Note: Online resource; Title from title page (viewed August 18, 2014)
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    The CEO Difference : How to Climb, Crawl, and Leap Your Way to the Next Level of Your Career (Audio Book) (2014)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9780071835527
    Language: English
    Pages: 1 online resource (25470 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Stay relevant, stay connected, STAY AHEAD OF THE GAME. When it comes to getting ahead today, your talent and experience matter. The problem is, someone else going for the promotion or business opportunity has a résumé that’s as good as, if not better than, yours. If you want to get ahead, you have to be different. You have to stand out from the crowd. You have to get decision makers to talk about you. No one understands what it takes to succeed in today’s business landscape better than D. A. (Debra) Benton. A globally recognized consultant, Benton has spent more than 20 years helping business professionals like you perform better and achieve more. In The CEO Difference , Benton gives you the insight and tools to make subtle changes in your presentation, attitude, and leadership style that will dramatically increase your leadership effectiveness—and, consequently, help you enjoy work and life. Learn how to differentiate yourself with tangible steps to get where you want to go: Authentically and effectively differentiate yourself in appropriate ways Inspire teams and organizations to be more productive and prosperous Understand yourself, change your mindset, and present yourself in a way that people are receptive to Create, manage, and mentor successful individuals and teams Remain intellectually curious while making meaningful contributions to your organization Competition for the top spot has never been fiercer. “Today, you have to exceed in a group of ‘exceeders,’” Benton writes. But it’s not all about improving your job performance. You are already knowledgeable, competent, and hard-working. It’s about doing typical things in atypical ways. It’s about doing things that add organizational value—without being asked. It’s about having what your competitors don’t: The CEO Difference. Praise for The CEO Difference “In our competitive world, finding a way to differentiate oneself is a key to success. Benton profiles a range of tried-and-true differentiators that can make all the difference.” —Jim Goldman, President and CEO, Godiva Chocolatier “After reading this book, you’ll understand why D. A. Benton is ranked one of the world’s Top 10 CEO coaches. She provides a succinct, real-world summary of what it takes for senior executives to differentiate themselves in an ever more competitive world.” —Daryl Brewster , CEO, CECP (Committee for Encouraging Corporate Philanthropy); former CEO, Krispy Kreme; and former President, Nabisco “Benton does it aga...
    Note: Online resource; Title from title page (viewed January 29, 2014)
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    Stocks for the Long Run 5/E : The Definitive Guide to Financial Market Returns & Long-Term Investment Strategies (2014)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9781260120868
    Language: English
    Pages: 1 online resource (48272 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: The stock-investing classic—updated to help investors win consistently in the chaotic, post-meltdown global economy Now in its fifth edition, Stocks for the Long Run includes Siegel’s highly anticipated analysis of the sub-prime crash, the financial crisis, and resulting world-wide recession. This new edition also includes a deeper focus on international investing and emerging markets.
    Note: Online resource; Title from title page (viewed January 7, 2014)
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    Ways and Means for Managing Up : 50 Strategies for Helping You and Your Boss Succeed (Audio Book) (2014)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9780071849425
    Language: English
    Pages: 1 online resource (22392 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: WHAT'S THE BEST WAY TO SUCCEED AT WORK? MAKE SURE YOUR BOSS SUCCEEDS FIRST. Today's typical workplace may be less formal and more inclusive than those of the past, but one thing hasn't changed: The boss is the boss. A veteran of the U.S. Army, William Smullen spent 50 years leading--and being led by--some of the toughest people in the business. Over his career, he served at every level from platoon to division--and at the highest levels in the Pentagon, as well. In business terms, that's the equivalent of running a very small business to sitting in a corporate C-Suite. Smullen's final public-service assignment was chief of staff to Secretary of State Colin L. Powell. As chief of staff, one of his main responsibilities was to ensure Secretary Powell kept his positive image and was successful in everything he did. Now, he shares the lessons he learned working in some of the world’s most demanding organizations. In Ways and Means for Managing Up, he tells you everything you need to know to effectively "manage your manager" in ways that help both you and your boss succeed and rise within your company. In 50 short yet informative chapters, Smullen shares his hard-won insight, such as: View your relationship with your boss as a partnership Think of your boss as a brand Never allow your boss to be surprised Help your boss manage risk or crisis Be a strategic asset your boss counts on Whether you're good friends with your manager or have trouble coexisting in the same office, your success depends on his or her success. This has always been true, and it will always be true. You serve yourself well when you serve your boss well. Take your career to new heights by learning and applying the Ways and Means for Managing Up. It can serve as a survival guide, a road map, or a blueprint for people at every level in an organization. PRAISE FOR WAYS AND MEANS FOR MANAGING UP: A terrific book by one of the masters of truth-telling in the American military--wise, forceful, and a must-read for anyone who has a boss. My hat is off to Bill Smullen, and yours will be too when you read what he has learned over the decades." -- BOB WOODWARD, Associate Editor, The Washington Post "Bill Smullen's unique experience as a member of the U.S. Army and as chief of staff for former Chairman of the Joint Chiefs of Staff and Secretary of State Colin Powell gives him some great lessons to pass on. I highly recommend Ways and Means for Managing Up. -- JIM BOEHEIM, Syracuse Universit...
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    Money : How the Destruction of the Dollar Threatens the Global Economy & and What We Can Do About It (Audio Book) (2014)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9780071841849
    Language: English
    Pages: 1 online resource (24544 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Why a return to sound money is our only hope for a true recovery and a healthy global economy Few topics are as misunderstood today as the subject of money. Since the U.S. abandoned a gold-linked dollar more than four decades ago, the world's governments have slid into a dangerous ignorance of the fundamental monetary principles that guided the world's most successful economies for centuries. Today's wrong-headed monetary policies are now setting the stage for a new global economic and social catastrophe that could rival the recent financial crisis and even the horrors of the 1930s. Coauthored by Steve Forbes, one of the world’s leading experts on finance, Money shows you why that doesn’t need to happen—and how to prevent it. After hearing this entertaining and hugely well-informed audiobook, you will know more about money than most people in the highest government positions today. Money explains why a return to sound money is absolutely essential if the U.S. and other nations are ever to overcome today's problems. Stable money, Steve Forbes and Elizabeth Ames argue, is the only way to a true recovery, and a stable and prosperous economy. Today's system of fluctuating "fiat" money, in which governments manipulate the value of the dollar and other currencies, has been responsible for the biggest economic failures of recent decades, including the 2008 financial crisis, from whose effects we continue to suffer. The Obama/Bernanke/Yellen Federal Reserve and its unstable dollar policies are accelerating our course toward disaster, the authors show, in numerous convincing examples. In Money, Forbes and Ames answer these crucial questions: • What is the difference between money and value? What is real wealth? • How does sound money contribute to a well-functioning society? • How have our money policy errors led to the current problems in global financial markets? • What can we do now to reestablish the strength of the dollar and other currencies? The authors argue that the most effective way to return to a sound money policy and a healthy economy is to put the dollar back on a gold standard, and they outline the several different forms a gold standard could take. They also share invaluable suggestions for how to preserve our wealth and where to invest our money. Money is essential listening for anyone interested in this crucially important subject.
    Note: Online resource; Title from title page (viewed September 16, 2014)
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    The Tech Entrepreneur's Survival Guide : How to Bootstrap Your Startup, Lead Through Tough Times, and Cash In for Success (Audio Book) (2014)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9780071849890
    Language: English
    Pages: 1 online resource (28237 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Most technology startups never make it to the funding stage, and only a small percentage of those that are venture-backed generate a positive return for their investors. An even smaller number of startup founders enjoy a truly prosperous exit. Bernd Schoner cofounded his tech startup during the dot-com bust, navigated it through market crises and internal turmoil, brought it through the global financial meltdown intact, and eventually sold it to a multibillion-dollar, multinational public technology company. In The Tech Entrepreneur's Survival Guide, Bernd shares what he learned and what he wished he knew at the time. He explains the major phases in a technology company's life cycle, helping entrepreneurs avoid common pitfalls and survive crises when they strike. He guides readers from the initial bootstrapping process through venture-capital financing and provides valuable advice on how to sell a technology company profitably--even in a challenging economic environment. Every chapter presents solutions to realworld issues that could otherwise have fatal consequences for a tech venture. Aspiring tech entrepreneurs will learn to: Set up shop: build the team, assemble necessary startup assets (including technology and intellectual property), get legal and financial affairs in order Secure capital: ask for money, nail the term sheet, ask for more money Get out: know when to sell, who to sell to, and how to make it a happy exit for all stakeholders, including the employees Written with deep insight, refreshing candor, and a dash of humor, this comprehensive guide to the often harsh realities of startup life is indispensable for entrepreneurs at any stage. PRAISE FOR THE TECH ENTREPRENEUR'S SURVIVAL GUIDE: "A genuine narrative from the field, with battle scars and self-reflection. Reading this book will help you avoid many pitfalls." -- Nicholas Negroponte, professor at the Massachusetts Institute of Technology Media Lab "There's a lot of great insights and practical advice for the entrepreneur in this book, stuff you normally won't read or hear unless you buy some hard-bitten company founder a few drinks. If you are launching a technology startup, reading this book is the thing you should do first." -- Mark Roberti, founder and editor in chief of RFID Journal "I wish I had read Bernd's book when we founded The Echo Nest. Bernd touches on all the major issues in the initial formation stages of a tech company and many of the problems that come up ...
    Note: Online resource; Title from title page (viewed May 28, 2014)
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    The Opening Playbook : A Professional's Guide to Building Relationships that Grow Revenue (Audio Book) (2014)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9780071849852
    Language: English
    Pages: 1 online resource (21702 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: YOUR GAME PLAN FOR WINNING BUSINESS RELATIONSHIPS Just like a football game, client building requires a solid strategy executed by a series of well-designed plays. While the ultimate objective of a sports team is to put points on the board, the plays are designed to systematically get the team into scoring position. The score itself--a touchdown, a goal, a home run--is the closing play. But you can't get there without great opening plays. In the world of business development and sales, getting into scoring position means being in the room with decision makers and influencers--and that's what The Opening Playbook helps you to do. Business development guru Andrew Dietz takes you step-by-step through the process of getting yourself into the ideal position to sell your services, whether you're a one-person operation or work for a major firm. Taking on the role of your coach, Dietz shows you "game footage" of Sam Wentworth, a law firm associate on the cusp of becoming a partner. But first he has to prove himself on the field of play by demonstrating his business development abilities. Meanwhile, the play clock is getting close to zero . . . Throughout The Opening Playbook, Dietz stops the film at critical points, showing you where Sam succeeds and where he trips up. He provides the powerful opening-drive plays (best practices for establishing authentic business relationships), analyzes the defense (obstacles in the way of the success), and suggests audibles (on-the-spot tactical modifications to answer unplanned-for challenges). The team with the best plan usually wins the day. Put yourself several steps ahead of the competition and develop winning business relationships with The Opening Playbook. PRAISE FOR THE OPENING PLAYBOOK: "Dietz outlines both the behavioral pitfalls to avoid and the disciplines to embrace on one's path to truly connecting with clients. Truly honest instruction from the Lombardi of business development coaches." -- James H. Gilmore, coauthor, The Experience Economy and Authenticity "Andrew Dietz inspires you to create great conversations with your prospects so that you become a valuable, trusted advisor. If you want long-term relationships with your clients, this is the book for you." -- Shawn Kent Hayashi, author of Conversations that Get Results and Inspire Collaboration "If you want to have your clients for life, you must read The Opening Playbook! A great storyteller, Andrew Dietz provides invaluable insights on how to b...
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    The Maker Movement Manifesto : Rules for Innovation in the New World of Crafters, Hackers, and Tinkerers (Audio Book) (2014)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9780071835398
    Language: English
    Pages: 1 online resource (20909 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: YOU can create the next breakthrough innovation A revolution is under way. But it's not about tearing down the old guard. It's about building, it's about creating, it's about breathing life into groundbreaking new ideas. It's called the Maker Movement, and it's changing the world. Mark Hatch has been at the forefront of the Maker Movement since it began. A cofounder of TechShop--the first, largest, and most popular makerspace--Hatch has seen it all. Average people pay a small fee for access to advanced tools--everything from laser cutters and milling machines to 3D printers and AutoCAD software. All they have to bring is their creativity and some positive energy. Prototypes of new products that would have cost $100,000 in the past have been made in his shop for $1,000. The Maker Movement is where all the next great inventions and innovations are happening--and you can play a part in it. The Maker Movement Manifesto takes you deep into the movement. Hatch describes the remarkable technologies and tools now accessible to you and shares stories of how ordinary people have devised extraordinary products, giving rise to successful new business ventures. He explains how economic upheavals are paving the way for individuals to create, innovate, make a fortune--and even drive positive societal change--with nothing more than their own creativity and some hard work. It's all occurring right now, all around the world--and possibly in your own neighborhood. The creative spirit lives inside every human being. We are all makers. Whether you're a banker, lawyer, teacher, tradesman, or politician, you can play an important role in the Maker society. So fire up your imagination, read The Maker Movement Manifesto --and start creating! Praise for The Maker Movement Manifesto "It’s the same revolutionary innovation model, but now applied to one of the biggest industries in the world—manufacturing." --Chris Anderson, CEO, 3D Robotics, and former Editor-in-Chief, Wired "He (Henry Ford) probably would have started in TechShop." --Bill Ford, Executive Chairman, Ford Motor Company, and great-grandson of Henry Ford "We are heading into a new age of manufacturing . . . Hatch has a front-row seat and has written the must-follow guide to democratize this new age. This is the book I wish every American would use. It contains the keys to the future of work and joy for everyone." --Robert Scoble, Startup Liaison Officer, Rackspace “TechShop is the garage that Thomas Edison w...
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    7 Tenets of Taxi Terry : How Every Employee Can Create and Deliver the Ultimate Customer Experience (Audio Book) (2014)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9780071850155
    Language: English
    Pages: 1 online resource (22816 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Inspired by the Ideas and Insight of Taxi Terry…The Best Guide to Customer Service You Will Ever Read No matter who you are, what you do, where you work, or how much money you make, you can learn a lot from a cab driver--especially when it is Taxi Terry, a successful self-starting entrepreneur who combines passion with effort and skill to create distinction in his job and in his life. Bestselling author and Hall of Fame speaker Scott McKain was so impressed by Terry's joyful approach to customer service, he incorporated the driver's inspiring personal philosophy and uplifting advice into his business speeches at corporate events--with stunning success. These are the 7 Tenets of Taxi Terry: Set high expectations--then, exceed them! Delivering what helps the customer . . . helps you. Customers are people--so, personalize the experience. Think logically--then act creatively and consistently. Make the customer the star of your show! Help your customers to come back for more. Creating joy for your customer will make your work--and life--more joyful! If you want to be more than just a job title, Taxi Terry will inspire you to be better at what you do and become the best in your field. You'll find step-by-step strategies for each of the seven tenets, with actionable solutions that can be applied to an endless range of workplace problems. Also, with a special focus on "internal customers"--the people you rely on every day within your own company--the book addresses one of the most destructive issues in business today: employee disengagement. Using the same techniques that win over customers, you can actively engage coworkers, clients, and colleagues more effectively. In other words, everybody wins. 7 Tenets of Taxi Terry is your road map to an extraordinary journey--full of wonderful encounters and mutually rewarding experiences--that will take you anywhere you want to go. PRAISE FOR 7 TENETS OF TAXI TERRY: "Scott McKain is a great storyteller and Taxi Terry delivers: it provides you what you need to know and do to provide your customers the kind of experience that will delight them and keep them coming back for more." -- Mark Sanborn, author of The Fred Factor and CEO of Sanborn and Associates "McKain clearly shows again why he is the master at teaching companies how they can out-market, out-sell, and out-service their competition." -- Dr. Tony Alessandra, author of The Platinum Rule and The NEW Art of Managing People "McKain shows you how to c...
    Note: Online resource; Title from title page (viewed July 14, 2014)
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    Leadership Lessons from the Cherokee Nation : Learn from All I Observe (Audio Book) (2013)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9780071839198
    Language: English
    Pages: 1 online resource (37744 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: "If you want to be successful, it is this simple. Know what you are doing, love what you are doing. And believe in what you are doing." -- Will Rogers When Chad Smith became Principal Chief, the Cherokee Nation was a chaotic and dysfunctional entity. By the end of his tenure, 12 years later, the Nation had grown its assets from $150 million to $1.2 billion, increased business profits 2,000 percent, created 6,000 jobs, and dramatically advanced its education, language, and cultural preservation programs. How could one team influence such vast positive change? The Cherokee Nation's dramatic transformation was the result of Smith's principle-based leadership approach and his unique "Point A to Point B model"--the simple but profound idea that the more you focus on the final goal, the more you will accomplish . . . and the more you will learn along the way. In other words, "look at the end rather than getting caught up in tanglefoot." In Leadership Lessons from the Cherokee Nation , Smith combines Cherokee wisdom handed down from generation to generation with a smart leadership approach that takes today's very real issues into consideration. He explains why this leadership approach works and how you can apply it to your own organization, whether business, government, or nonprofit. Learn all the lessons that drive powerful leadership, including how to: Be a lifelong learner Solve problems with creativity and innovation Recruit and develop strong leaders Delegate wisely Act with integrity and dignity Don't be distracted from your objective Lead by example More than a simple how-to leadership guide, Leadership Lessons from the Cherokee Nation offers a holistic approach to the subject--how to become a powerful leader inside and direct your energy outward to accomplish any goal you set your mind to. Praise for Leadership Lessons from the Cherokee Nation : "These are lessons that can be applied to every organization. Principal Chief Smith's book on leadership is sound and provides steps for every business and organization to improve." -- Frank Keating, President and CEO, American banker's Association, and former Governor of Oklahoma "An indelible chronicling of time-proven elements for tribal and organizational success; just as applicable today as they were a thousand years ago." -- Jay Hannah, Cherokee Citizen, Executive Vice President of Financial Service, BancFirst, and former Chairman of the 1999 Cherokee Constitution Convention "A remarkable accoun...
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    Influencer : The New Science of Leading Change, Second Edition (Audio Book) (2013)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9780071837231
    Language: English
    Pages: 1 online resource (29430 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: CHANGE YOUR COMPANY. CHANGE THE LIVES OF OTHERS. CHANGE THE WORLD. An INFLUENCER leads change. An INFLUENCER replaces bad behaviors with powerful new skills. An INFLUENCER makes things happen. This is what it takes to be an INFLUENCER. Whether you're a CEO, a parent, or merely a person who wants to make a difference, you probably wish you had more influence with the people in your life. But most of us stop trying to make change happen because we believe it is too difficult, if not impossible. We learn to cope rather than learning to influence. From the bestselling authors who taught the world how to have Crucial Conversations comes the new edition of Influencer , a thought-provoking book that combines the remarkable insights of behavioral scientists and business leaders with the astonishing stories of high-powered influencers from all walks of life. You'll be taught each and every step of the influence process--including robust strategies for making change inevitable in your personal life, your business, and your world. You'll learn how to: Identify high-leverage behaviors that lead to rapid and profound change Apply strategies for changing both thoughts and actions Marshal six sources of influence to make change inevitable Influencer takes you on a fascinating journey from San Francisco to Thailand to South Africa, where you'll see how seemingly "insignificant" people are making incredibly significant improvements in solving problems others would think impossible. You'll learn how savvy folks make change not only achievable and sustainable, but inevitable. You'll discover breakthrough ways of changing the key behaviors that lead to greater safety, productivity, quality, and customer service. No matter who you are or what you do, you'll never learn a more valuable or important set of principles and skills. Once you tap into the power of influence, you can reach out and help others work smarter, grow faster, live, look, and feel better--and even save lives. The sky is the limit . . . for an Influencer . PRAISE FOR INFLUENCER : "AN INSTANT CLASSIC! Whether you're leading change or changing your life, this book delivers." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People "Ideas can change the world—but only when coupled with influence--the ability to change hearts, minds, and behavior. This book provides a practical approach to lead change and empower us all to make a difference." -- Muhammad Yunus, Nobel Peace Prize Winner "...
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    The Renaissance Society : How the Shift from Dream Society to the Age of Individual Control Will Change the Way You Do Business (Audio Book) (2013)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9780071839211
    Language: English
    Pages: 1 online resource (20780 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: A BOLD NEW VISION FOR THE FUTURE OF BUSINESS, FROM THE BESTSELLING AUTHOR OF THE DREAM SOCIETY THIS IS A BOOK ABOUT THE FUTURE. Your future. Our future. The future of companies, the marketplace, and society. According to futurists Rolf Jensen and Mika Aaltonen, we are currently "between dreams." We've managed to achieve many of our material goals, only to face ever-growing global competition in an ever-slowing economy. Here's the good news: With the rise of social media and online resources, consumers are growing more powerful. Individuals are exploring more options. And smart businesses are discovering more ways to appeal to this powerful new community. Welcome to The Renaissance Society . A world-class network of ordinary people who are changing the way companies and communities interact, they are the future--and they are us. This forward- thinking book guides you through tomorrow's hottest trends to help you: Make an emotional connection to your customers Create a value-driven company that engages your employees Adjust your business strategy for a flatter, global marketplace Reward individual expression and spark a tribal spirit Identify future trends to build long-term success Jensen and Aaltonen's razor-sharp predictions offer a much-needed headsup--and a major head-start--for your future success. You'll explore revolutionary ways in which the individual's role will shift from consumer to creator--much like it did during the European Renaissance. You'll find out why learning will become the world's largest industry and how services will become the twenty-first century's biggest growth market. You'll see a powerful shift in the concept of ownership, the role of employees within a company, and the role of companies in society. Most important, you'll be able to turn these fascinating predictions into real-world opportunities for decades to come. In The Renaissance Society , everybody matters. Each and every one of us has the power to reshape the future of our companies. To reignite the passion of our communities. And to restore our faith in ourselves, our dreams, and our limitless potential for growth. PRAISE FOR THE RENAISSANCE SOCIETY "Jensen and Aaltonen have created a captivating portrait of tomorrow, one that inspires us to think of alternatives. Decision makers in all fields will find that this book provides powerful reasons to question their grasp of the present." -- Riel Miller, Foresight Director, UNESCO "Mika and Rolf inspire our t...
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    Profit from the Positive : Proven Leadership Strategies to Boost Productivity and Transform Your Business, with a foreword by Tom Rath (Audio Book) (2013)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9780071836838
    Language: English
    Pages: 1 online resource (17112 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: You're constantly challenged to grow your business, increase productivity, and improve quality--all while reducing or keeping budgets flat. So what's a managerto do. You've streamlined processes. You've restructured. You’ve sought customer and employee feedback. You've tried everything. Now, try something that works. Profit from the Positive is a practical, groundbreaking guide for business leaders, managers, executive coaches, and human resource professionals. Whether you lead three employees or 3,000, this book shows you how to increase productivity, collaboration, and profitability using the simple yet powerful tools from the new field of Positive Psychology. Featuring case studies of some of the most forward-thinking and successful companies today--Google, Zappos, and Amazon, to name a few-- Profit from the Positive provides over two dozen evidence-based tools you can apply immediately. Learn how to: Set habits, not just goals Recognize the Achoo! effect Stop asking the wrong questions Hire for what's not on the resume Turn strengths into a team sport Preview, don't just review, performance The best part--These strategies don't cost a dime to implement! Trained by Dr. Martin Seligman, known as the father of Positive Psychology, Margaret Greenberg and Senia Maymin translate the scientific research and make it accessible to the business world. PRAISE FOR PROFIT FROM THE POSITIVE : "Put it on your nightstand, bring it on the plane with you--however you do it--read this book. Profit from the Positive gives actionable steps for managers' biggest burning questions. As a twenty-first-century leader, you cannot do without it." -- Marshall Goldsmith, New York Times bestselling author of MOJO and What Got You Here Won't Get You There " Profit from the Positive gives the busy executive ways to improve performance immediately--in some cases by up to 50 percent--without restructuring the organization or bringing in any consultants. Finally, a leadership book that bridges the chasm between what science knows and what business needs!" -- Chip Conley, founder of Joie de Vivre Hotels and New York Times bestselling author of PEAK and Emotional Equations " Profit from the Positive is a thought-provoking and practical guide . . . an invaluable resource for anyone seeking to be an exceptional manager and contributor at work." -- Gretchen Rubin, New York Times bestselling author of The Happiness Project "Greenberg and Maymin--pioneers in the application of Posi...
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    Vocal Leadership : 7 Minutes a Day to Communication Mastery, with a foreword by Roger Goodell (Audio Book) (2013)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9780071838429
    Language: English
    Pages: 1 online resource (32235 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Communicate like a LEADER Research proves that the greatest impact speakers have in any conversation comes not only from the words they say but from the sound of their voices. In other words, it is not just the message but the messenger that matters. No one has a better grasp of this fact--and how to leverage it to your benefit--than Arthur Samuel Joseph, one of the world's leading communication strategists and the creator of the Vocal Awareness Method. Joseph's client list is a who's who of world-famous celebrities--including Sean Connery, Angelina Jolie, Pierce Brosnan, Earvin "Magic" Johnson, Emmitt Smith, and Arnold Schwarzenegger. He has trained broadcasters and executives at the NFL Network, NBA, MLB, ESPN, Fox, and NBC, as well as business leaders at Deloitte, Ernst & Young, Disney, Toyota, Ritz-Carlton, and the Federal Reserve Bank, among others. In Vocal Leadership , Joseph shares all his secrets to Communication Mastery with you. Vocal Leadership provides proven techniques and daily exercises to help you develop a commanding voice and presence, and improve vocal quality, mental acuity, body language, and self-esteem to dramatically increase your influence. Joseph takes you step-by-step through the process of becoming an effective and powerful speaker by providing insight into: Breathing techniques Vocal warm-ups Vocal projection Appropriate tempo Body language Verbal and nonverbal expression Effective storytelling You'll learn how to be in mastery in every conversation, public address, and personal encounter--and how to be tactical and strategic when necessary, earnest and caring when appropriate, and, above all, authentic in every communication. Whether you're delivering a sales presentation to a group of five or giving a shareholders speech to an audience of hundreds, the way you communicate is the difference between success and failure as a leader. "When we own our Voice, we own our power," Joseph writes. Vocal Leadership gives you the tools to discover your unique voice and use it strategically to empower yourself and others to success. PRAISE FOR VOCAL LEADERSHIP : "The Vocal Awareness Method is a powerful tool that will ensure your voice as a leader, innovator, or captain of industry is resounding." -- HERVE HUMLER, President and COO, Ritz-Carlton Hotel Company "There are numerous books on what to say and how to speak, but only gifted teacher Arthur Joseph can teach us how to connect with others through the extra dimension of o...
    Note: Online resource; Title from title page (viewed September 17, 2013)
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    Transform : How Leading Companies are Winning with Disruptive Social Technology (Audio Book) (2013)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9780071835381
    Language: English
    Pages: 1 online resource (26036 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Transform . . . or Be Left Behind Create unprecedented business value with social technologies Chief Strategy Officer at Jive Software, Christopher Morace was one of the first people to arrive at the intersection of social technology and business strategy. He has overseen more than 800 deployments of social technology in major corporations. A true pioneer of what is arguably the most important development in business today, Morace knows better than anyone how social technology is changing the way businesses operate and how successful companies are leveraging it to their advantage. Now, in this groundbreaking guide, Morace reveals all his secrets. He walks you through best practices for developing a winning business strategy that places heavy focus on collaboration, open communication, and wide networks of connections--absolute necessities for success in business today. Morace outlines the strategic steps every leader must take in order to compete in today's constantly shifting business landscape: Learn about the newest social and related technologies (such as mobile, the cloud, and big data) and the capabilities they offer. Enact the behavioral changes within your company that will enable these capabilities to be incorporated into day-to-day operations. Determine your starting point, choose a platform, launch a social business solution, and measure your progress. Transform is packed with firsthand accounts of companies that have taken these very steps to drive positive change, increase profits, and experience measurable growth. Morace gives you an inside look at how Chubb Insurance, McAfee, EMC, T-Mobile, Bupa, SolarWinds, UBS, Alcatel-Lucent, Genentech, and others have applied his methods. He also offers valuable commentary from industry professionals such as Marc Andreessen and academics from Stanford’s Graduate School of Business and Dartmouth's Tuck School of Business. Technology is advancing at an exponential pace, and it's changing the way the world does business. You can keep doing things the way you've done them. Or you can Transform . The right choice is obvious--and simpler to implement than you might think. PRAISE FOR TRANSFORM "The tools and frameworks that Chris Morace describes in Transform are vital for companies looking to win in today’s competitive market." -- Aaron Levie, Cofounder and CEO, Box "This is a must-read book for any customer seeking to improve how work gets done, the customer experience, and the innovation cycle."...
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    The Caterpillar Way : Lessons in Leadership, Growth, and Shareholder Value (Audio Book) (2013)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9780071833226
    Language: English
    Pages: 1 online resource (34802 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: THE NEW YORK TIMES BESTSELLER! How one tenacious company found the drive to succeed--on a global scale In the early 1980s, Caterpillar, Inc. lost one million dollars per day for three consecutive years. Its continuing existence came into question. Today, "CAT" is the world's most profitable manufacturer of construction and mining equipment and large engines. The now legendary global company made numerous well-calculated, though risky decisions for three consecutive decades--in the process scaling to heights unimaginable to even the finest business enterprises. How did they do it? The Caterpillar Way . Senior management at CAT facilitated the authors' one-year odyssey through the hallways and intriguing history of the construction industry giant. This inspiring book takes you behind the scenes with the CEOs, executive vice presidents, managers, dealers, customers, union bosses, and Wall Street analysts who were players in Caterpillar's drive to global dominance. You'll discover: CAT's change-or-die approach to restructuring How a local firm from central Illinois became a local firm on a global basis The secret behind Caterpillar’s decades-long revenue explosion How to use branding and product financing effectively What true dedication and commitment to Six Sigma really entails Why Caterpillar became the mecca for HR officers negotiating with unions The authors' prediction of CAT's stock price through 2020 The Caterpillar Way provides essential management lessons in powerful behind-the-scenes stories. You'll learn how the Caterpillar leaders responded quickly to changing markets, allocated capital efficiently throughout the firm, and nourished a cultish team spirit that wins. Innovative leaders make game-changing decisions. If any company is built to last, it's Caterpillar, Inc. With its trademark yellow trucks, cranes, machinery and engines, this home-grown manufacturer has survived more than its share of ups and downs to become the #1 industry leader of construction equipment in the world. The Caterpillar Way reveals, for the first time, the remarkable inside story, written with full access to the way CAT runs its business, from bottom to top. They blaze their own trail. This is The Caterpillar Way . PRAISE FOR THE CATERPILLAR WAY : " The Caterpillar Way is a very sophisticated analysis of one of the great organizational stories of the past 30 years. Bouchard and Koch delve into the details of leadership, risk, and culture that allowed this co...
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    Red Thread Thinking : Weaving Together Connections for Brilliant Ideas and Profitable Innovation (Audio Book) (2013)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9780071833233
    Language: English
    Pages: 1 online resource (29712 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Create products and services your consumers can't pass up--without the high cost of development Success is all about connections. Debra Kaye explodes conventional thinking about innovation and provides an approach that anyone or any business can use to expose the crucial links among observations, experiences, facts, and feelings that on the surface do not seem related--but are--to uncover fresh, brilliant insights. In Red Thread Thinking , Kaye shows you how to weave originality from disparate information and turn it into a product or service that can shake up the marketplace--and your business. What sets Red Thread Thinking apart from other books is that it reveals exactly how to identify and understand hidden cultural codes and shifts in consumer perceptions that speak to emerging and existing markets and, as a result, catapult fresh products to iconic status. A mold-breaking system, Red Thread Thinking sharpens your innovation skills and can assist in problem solving, whether preparing a talk, pitching a project to your colleagues and boss, managing staff in a more productive way, or taking business to a new level. Learn the ways of Red Thread Thinking : Red Thread One: "Innovation--It's All in Your Head"--We can fire up our brains to become better at observing and interpreting what we see around us Red Thread Two: "Everything Old is New"--Take a fresh look at the past to gain remarkable advantage Red Thread Three: "People: The Strangest Animals in the Zoo"--Know what makes your market tick, and you'll know what makes them spend Red Thread Four: "What You See Is What You Get"--Learn how to create an entirely new and accessible "language" to make your product stand out and be universally understood Red Thread Five: "The Force of Passion"--Persevere, review, and refine your ideas without compromising your integrity or core beliefs. Red Thread Thinking teaches you to activate your own knowledge and resources to make better connections, have more and superior insights, and apply history as a valuable source for future-leaning innovation. Praise for Red Thread Thinking " Red Thread Thinking weaves a marvelous tapestry of insight and wisdom. A must read for entrepreneurs hoping to take their ideas from fuzzy to firm." -- Susan Cain, New York Times bestselling author of Quiet: The Power of Introverts in a World That Can't Stop Talking " Red Thread Thinking provides a deliberate system to create a 'revolution in your mind'--the first order of busin...
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    How to Make Money in Stocks Success Stories : New and Advanced Investors Share Their Winning Secrets (Audio Book) (2013)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9780071845007
    Language: English
    Pages: 1 online resource (19571 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Proven Methods for Stock Market SUCCESS! "Amy's book is a treasure trove of success stories you should read carefully - each of these investors share what could help you find the top 2% of great stocks." —William J. O'Neil, Chairman & Founder of Investor's Business Daily and author of How to Make Money in Stocks "All you need are one or two great stock in a year and you can achieve some outstanding results." —David Ryan, three-time U.S. Investing Champion Millions of investors around the world have used William O'Neil's bestseller How to Make Money in Stocks as their guide to profiting in the stock market. Now, the most successful investors explain exactly how they have used O'Neil's CAN SLIM method to generate outsized returns. Packed with tips, strategies, lessons, and do's and don'ts, How to Make Money in Stocks Success Stories gives first-hand accounts explaining the ins and outs of applying CAN SLIM in real situations, in the real market. Learn how one woman, with no financial background at all, used the CAN SLIM method to get back on her feet after losing her husband and then shortly after, losing her job; she now invests full time and travels the world. She and many other regular people who have made huge gains with O’Neil’s investing method give their first-hand insights that can help anyone who reads this book. "Anyone can become a successful investor," writes Amy Smith. "The success stories in this book will inspire you and show you how to find the market's biggest winners." Whether you're just starting out or have been in the market for years, this hands-on companion to the classic stock investing guide gives you the keys to beating the market on a consistent basis.
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    Coaching for Breakthrough Success : Proven Techniques for Making Impossible Dreams Possible (Audio Book) (2013)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9780071836876
    Language: English
    Pages: 1 online resource (29967 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: A powerful new coaching method from Chicken Soup for the Soul co-creator Jack Canfield! “At the heart of a great coach is a firm belief that each player is a uniquely valuable individual with distinct giftedness and potential for greatness.” That’s the premise behind this brilliant empowering guide from Jack Canfield, coauthor of the 125 million-copy-selling Chicken Soup for the Soul series, and legendary global leadership development guru and CEO Dr. Peter Chee. Combining time-tested principles of exemplary coaches with the latest disruptive techniques used by the world’s top performing leaders, this step-by-step playbook shows you how to nurture—in yourself and others—the three essential requirements of coaching excellence: 1. HEART: The Coaching Principles (TCP) unveils the secret to life impacting values, beliefs, and philosophies that permeate all aspects of great coaching. 2. MIND: The Situational Coaching Model (SCM) unleashes the genius of a coach to apply the right combination of crucial paradigms in any given coaching challenge. 3. ENERGY: The Achievers Coaching Techniques (ACT) equips you with proven methods that enable you to deliver breakthrough results in coaching. Coaching for Breakthrough Success is packed with stirring personal stories, life changing case studies, crucial coaching conversations, exemplary coaching questions, and ready-touse tools that equip you to achieve professional mastery in coaching. This practical manual guides you through the top 30 principles every coach needs to succeed. You’ll learn the six paradigms of Situational Coaching, the ultimate power of Achievers Coaching Techniques, and the tried-and-true secret to making impossible dreams possible. All you need to lead your team to victory is heart, mind, energy—and Coaching for Breakthrough Success. Praise for Coaching for Breakthrough Success "Canfield and Chee have crafted the standard for anyone wanting to be an effective coach. Their actionable and timeless wisdom shows up through principles, questions, quotes, cases, and tools that will enable any aspiring coach to achieve their aspirations. Anyone being coached should make sure that their coach knows and follows these standards." -- Dave Ulrich, Professor, Ross School of Management, University of Michigan, Author of Leadership Sustainability "After years of working as an executive coach, I slowly came to the realization that knowing the answers to the tough questions wasn't as important as knowing ...
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    Vocal Leadership : 7 Minutes a Day to Communication Mastery, with a foreword by Roger Goodell (2013)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    Language: English
    Pages: 1 online resource (256 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Communicate like a LEADER Research proves that the greatest impact speakers have in any conversation comes not only from the words they say but from the sound of their voices. In other words, it is not just the message but the messenger that matters. No one has a better grasp of this fact--and how to leverage it to your benefit--than Arthur Samuel Joseph, one of the world's leading communication strategists and the creator of the Vocal Awareness Method. Joseph's client list is a who's who of world-famous celebrities--including Sean Connery, Angelina Jolie, Pierce Brosnan, Earvin "Magic" Johnson, Emmitt Smith, and Arnold Schwarzenegger. He has trained broadcasters and executives at the NFL Network, NBA, MLB, ESPN, Fox, and NBC, as well as business leaders at Deloitte, Ernst & Young, Disney, Toyota, Ritz-Carlton, and the Federal Reserve Bank, among others. In Vocal Leadership , Joseph shares all his secrets to Communication Mastery with you. Vocal Leadership provides proven techniques and daily exercises to help you develop a commanding voice and presence, and improve vocal quality, mental acuity, body language, and self-esteem to dramatically increase your influence. Joseph takes you step-by-step through the process of becoming an effective and powerful speaker by providing insight into: Breathing techniques Vocal warm-ups Vocal projection Appropriate tempo Body language Verbal and nonverbal expression Effective storytelling You'll learn how to be in mastery in every conversation, public address, and personal encounter--and how to be tactical and strategic when necessary, earnest and caring when appropriate, and, above all, authentic in every communication. Whether you're delivering a sales presentation to a group of five or giving a shareholders speech to an audience of hundreds, the way you communicate is the difference between success and failure as a leader. "When we own our Voice, we own our power," Joseph writes. Vocal Leadership gives you the tools to discover your unique voice and use it strategically to empower yourself and others to success. PRAISE FOR VOCAL LEADERSHIP : "The Vocal Awareness Method is a powerful tool that will ensure your voice as a leader, innovator, or captain of industry is resounding." -- HERVE HUMLER, President and COO, Ritz-Carlton Hotel Company "There are numerous books on what to say and how to speak, but only gifted teacher Arthur Joseph can teach us how to connect with others through the extra dimension of o...
    Note: Online resource; Title from title page (viewed August 30, 2013)
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    Think Like Zuck : The Five Business Secrets of Facebook's Improbably Brilliant CEO Mark Zuckerberg (Audio Book) (2013)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9780071839235
    Language: English
    Pages: 1 online resource (23497 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Wall Street Journal Bestseller Make Your Mark in the World with the Five Success Principles of the World-Changing Social Media Site If Facebook were a country, it would be the third largest in the world. Facebook accounts for one of every seven minutes spent online. More than one billion pieces of content are shared on Facebook . There’s no doubt about it. Mark Zuckerberg’s creation has changed the world. Literally. Facebook has singlehandedly revolutionized the way more than one-seventh of the world’s population communicates, engages, and consumes information. If you run a business or plan to start one, you’re probably asking yourself the same question organizational leaders worldwide are asking: What did Mark Zuckerberg do right? At long last, the answer is here. Think Like Zuck examines the five principles behind Facebook’s meteoric rise, presented in actionable lessons anyone can apply—in any organization, in any industry. Written by social business trailblazer Ekaterina Walter, this groundbreaking book reveals the five “P”s of Facebook’s success: PASSION —Keep your energy and commitment fully charged at all times by pursuing something you believe in PURPOSE —Don’t just create a great product; drive a meaningful movement PEOPLE —Build powerful teams that can execute your vision PRODUCT —Create a product that is innovative, that breaks all the rules, that changes everything PARTNERSHIPS —Build powerful partnerships with people who fuel imagination and energize execution Packed with examples of Facebook’s success principles in action—as well as those of Zappos, TOMS, Threadless, Dyson, and other companies— Think Like Zuck gives you the inspiration, knowledge, and insight to make your own mark in the world, to build a business that makes a difference, and to lead your organization to long-term profitability and growth. “ Think Like Zuck is a fascinating look at how entrepreneurial vision drives success. If you want more out of work than just a job, if you have the burning desire to build something of lasting value, then this is your guide.” —DAVID MEERMAN SCOTT, bestselling author of The New Rules of Marketing and PR “Whether you’re a seasoned business executive or the next Mark Zuckerberg in your dorm room right now, this book is a must-read! Two likeable thumbs up!” —DAVE KERPEN, New York Times bestselling author of Likeable Social Media and Likeable Business “True success lies at the place where passion and purpose collide—this book will h...
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    The Cleveland Clinic Way : Lessons in Excellence from One of the World's Leading Health Care Organizations (Audio Book) (2013)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9780071833295
    Language: English
    Pages: 1 online resource (24451 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: This is the future. Join the revolution. Transform your organization the Cleveland Clinic way. "One of the best healthcare systems in the world." President Barack Obama American healthcare is in crisis. It doesn't have to be. The Cleveland Clinic Way is a blueprint for fixing what's wrong with healthcare—and is a must-read for every leader seeking to transform his or her organization. There's a revolution going on right now. On the frontiers of medicine, some doctors have developed an approach for treating people that is more effective, more humane, and more affordable. It's an approach to healthcare that has captured the attention of the media and business elite--and the President of the United States. It's all happening at Cleveland Clinic, one of the most innovative, forward-looking medical institutions in the nation. In this groundbreaking book, the man who leads this global organization, Toby Cosgrove, MD, reveals how the Clinic works so well and argues persuasively for why it should be the model for the nation. He details how Cleveland Clinic focuses on the eight key trends that are shaping the future of medicine. Readers will learn: Why group practices provide not only better--but cheaper--care Why collaborative medicine is more effective How big data can be harnessed to improve the quality of care and lower costs How cooperative practices can be the wellspring of innovation Why empathy is crucial to better patient outcomes Why wellness of both mind and body depends on healthcare, not sickcare How care is best provided in different settings for greater comfort and value How tailor-made care treats a person instead of a disease At its core is Cleveland Clinic's emphasis on patient care and patient experience. A refreshingly positive and practical vision of healthcare, The Cleveland Clinic Way is essential reading for healthcare and business executives, medical professionals, industry analysts, and policymakers. It gives leaders lessons they can apply to their own organizations to achieve results and empowers average Americans to make more informed healthcare decisions. PRAISE FOR THE CLEVELAND CLINIC WAY "A brilliant doctor and leader lays out practical and thought-provoking prescriptions for America's healthcare future. A must-read." -- Jack Welch, former Chairman and CEO of General Electric Company " The Cleveland Clinic Way is what the healthcare system in this country needs: honesty about the challenges, optimism about our ability to...
    Note: Online resource; Title from title page (viewed December 17, 2013)
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    Disney U : How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees (Audio Book) (2013)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9780071839242
    Language: English
    Pages: 1 online resource (21443 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: With a Foreword by Jim Cora, former Chairman of Disneyland International "A leadership blueprint, applicable in any organization." -- Captain D. Michael Abrashoff, U.S. Navy (Ret.), and author of It's Your Ship "When I first arrived at The Walt Disney Company, I was surprised to find I had to go back to school--at Disney University! There, I learned the fundamentals of guest service that consistently gave Disney a tremendous advantage in the marketplace. Now, anyone can know these secrets of success thanks to Doug Lipp's informative book. No matter what your business, the lessons taught at Disney University will prove invaluable." -- Michael Eisner, Former CEO and Chairman, The Walt Disney Company When it comes to world-class employees, few organizations rival Disney. Famous for their friendliness, knowledge, passion, and superior customer service, Disney's employees have been fueling the iconic brand's wild success for more than 50 years. How has Disney succeeded in maintaining such a powerful workforce for so many years? Why are so many corporations and executives drawn to study how Disney continues to exemplify service and leadership standards? The Disney University, founded by Van France, trains the supporting cast that helps create the world-famous Disney Magic. Now, for the first time, the secrets of this exemplary institution are revealed. In Disney U , Doug Lipp examines how Van perpetuated Walt Disney's timeless company values and leadership lessons, creating a training and development dynasty. It contains never-before-told stories from numerous Disney legends. These pioneers share behind-the-scenes success stories of how they helped bring Walt Disney's dream to life. Disney U reveals the heart of the Disney culture and describes the company's values and operational philosophies that support the iconic brand. Doug Lipp lays out 13 timeless lessons Disney has used to drive profits and growth worldwide for more than half a century. To this day, the Disney University continues to turn out some of the most engaged, loyal, and customer-centered employees the business world has ever seen. Using the lessons outlined in Disney U will set your organization on a path of sustained success. PRAISE FOR Disney U : "I highly recommend Disney U to anyone interested in building an enduring market presence and brand." -- Stephen Cannon, President and Chief Executive Officer, Mercedes-Benz USA "Lipp's narratives reveal how Van and other Disney visionari...
    Note: Online resource; Title from title page (viewed March 26, 2013)
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    Five Keys to Powerful Business Relationships : How to Become More Productive, Effective and Influential (Audio Book) (2013)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9780071833288
    Language: English
    Pages: 1 online resource (22382 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: What's your most valuable corporate asset? BUSINESS RELATIONSHIPS “ Five Keys to Powerful Business Relationships goes beyond the usual bonhomie, grip-and-grin, back slapping . . . dimension of business relationships. This book outlines a fresh, more systematic perspective to an area usually thought of as the ‘soft’ side of business.” —From the Foreword by Bradley J. Mitchell, former Chief Commercial Officer, AccuWeather Whatever business you’re in, success often depends on relationships—whether the relationship is between two team members, among several divisions of a corporation, or when it spans a large network of suppliers and customers. For almost three decades Sallie Sherman, Joseph Sperry and, more recently, Steve Vucelich have been helping companies increase revenues, reduce costs, and lower risk by helping firms optimize their B2B relationships. Five Keys to Powerful Business Relationships is a game-changing guide that will help you leverage every critical relationship in your organization for greater success. The authors combine their knowledge and experience to show you how to get maximum value from virtually every relationship—both internal and external. You’ll learn how to spot those relationships that are not generating their full power—and turn them into drivers of profit and growth. You’ll discover new ways to eliminate barriers to performance and boost the energy of individuals, teams, groups, and your organization as a whole. And you’ll find out how to improve personal and managerial development by using Five Keys to Powerful Business Relationships : Key #1: Connect first, then focus on task Key #2: Learn by walking in another’s shoes Key #3: Whether people trust you is often up to you Key #4: Share information to increase your personal power Key #5: Manage yourself before you manage others The authors present proven best practices that individuals and firms can use to form more empowering relationships. They show you how to identify and remove barriers to relationships in your company, whether they are caused by culture, infrastructure, or self-awareness gaps. If you want to be more productive, effective, and influential, you have to begin thinking in terms of relationships. Globalization, quality movements, increasing numbers of M&A and strategic partnerships, and the rise of social media have made relationships the new business imperative. Your company’s most valuable asset may be dormant. Learn how to tap into it and extra...
    Note: Online resource; Title from title page (viewed October 29, 2013)
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    Crucial Accountability : Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition (Audio Book) (2013)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9780071837224
    Language: English
    Pages: 1 online resource (22489 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: In this UPDATED SECOND EDITION (first edition titled " Crucial Confrontations "), you'll learn how to hold anyone accountable, master performance discussions, and get results. Behind the problems that routinely plague our organizations and families, you'll find individuals who are either unwilling or unable to deal with broken promises. Colleagues break a rule, coworkers miss a deadline, friends fail to live up to commitments (or just plain behave badly), and nobody says a word. Nobody holds anyone accountable. With repeated infractions, individuals become increasingly upset until they finally do speak their minds, but they do so poorly--often creating whole new sets of problems. Research proves that mishandled disappointments aren't just morale killers, they're institution killers--diminishing organizational performance by 20 to 50 percent and accounting for up to 90 percent of all divorces. Everyone knows how to run for cover, or, if sufficiently provoked, step up to problems in a way that causes a real ruckus. Crucial Accountability teaches you how to deal with violated expectations in a way that solves the problem at hand without harming the relationship--and, in fact, even strengthens it. Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently.
    Note: Online resource; Title from title page (viewed May 24, 2013)
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    Nine Minutes on Monday : The Quick and Easy Way to Go From Manager to Leader (Audio Book) (2012)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9780071840934
    Language: English
    Pages: 1 online resource (22589 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: The Globe & Mail 's #1 Business Book of the Year! "ALL IN, ALL THE TIME" Low performance and high turnover is not the result of lazy, apathetic workers. It's not about decreasing budgets. And it's not about a terrible economy. It's about leadership that doesn't engage employees. In Nine Minutes on Monday , leadership guru James Robbins argues that employee engagement comes down to one thing: a constant dedication to meeting the universal needs that drive performance excellence. In today's chaotic, high-stakes business environment, it is easy to get distracted from leadership responsibilities by focusing on tasks at hand instead of on strategy. But when you neglect to keep your leadership priorities in front of you, everyone suffers--your staff, your organization and, in the end, you. Whether you lead a small team or an entire organization, you’ll discover the nine keys to raising productivity, boosting morale, and increasing employee engagement. Nine Minutes on Monday combines proven engagement drivers and principles of human motivation into a simple system of execution that will show immediate results. Inside you'll find: The "9 Minute" template for maintaining focus on your leadership priorities--no matter how busy you are Three key questions that will help you connect purpose to paycheck for your staff A four-step formula for addressing subpar performance and driving complacency from the workplace A simple coaching model for fast-track staff development Four reward/recognition tools that will leave your employees feeling valued and motivated The one simple activity that will forge deep bonds of trust between you and your employees Three key ingredients that will immediately increase the motivation level of any employee Being a great leader is never easy, but Robbins breaks it all down into essential components to reveal its fundamental simplicity. Nine Minutes on Monday is your road map to igniting purpose, passion, and engagement among your team members. Master and apply the tools and techniques inside, and your employees will be motivated, inspired, and equipped to bring their best to work each and every day. Quick and simple leadership lessons for boosting performance, morale, and engagement "James Robbins is a terrifi c observer, thinker, and storyteller. He also has marvelous insights about how leaders can help employees become more connected to their work setting. He weaves together personal stories with thoughtful leadership insights...
    Note: Online resource; Title from title page (viewed September 5, 2012)
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    Mean Girls at Work : How to Stay Professional When Things Get Personal (Audio Book) (2012)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9780071849432
    Language: English
    Pages: 1 online resource (17562 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: One of the New York Post's Top 10 Career Books of 2012 and a Booklist Top 10 Business Book DO YOU WORK WITH A MEAN GIRL? A woman’s field guide to the new frontier of professional development—working with other women Women-to-women relationships in the workplace are . . . complicated. When they’re good, they’re great. But when they’re bad, they can ruin your day, your week—even your year. Packed with proven advice from two of today’s leading experts in workplace relationships, this one-of-a-kind guide gives women the tools they need to navigate difficult situations unique to women-to-women relationships—whether with a boss, a colleague, a client, or an employee. Have you dealt with a woman in the workplace who: “Accidentally” excludes you from important meetings? Seems intent on taking you down professionally? Gossips about you with other coworkers? Makes you look bad by missing deadlines? Forms a “pack” of mean girls to make your life miserable? Mean Girls at Work isn’t just about surviving difficult situations. It’s about transforming a toxic relationship into one that benefits and supports both of you. This book is also for women who engage in mean behavior . . . but don’t know it. After all, who hasn’t gossiped about a female coworker? Who hasn’t rolled her eyes in the presence of a woman she doesn’t like? Who hasn’t scanned another woman head to toe—which is just a nonverbal way of saying, “You’ve just been judged”? The authors provide invaluable advice to the more subtle ways of being mean—even if they’re not intended. With a workforce composed of a higher percentage of women than ever, workplace dynamics have changed. Crowley and Elster cover every conceivable scenario, providing critical advice on how to rise above the fray and move forward professionally. Mean Girls at Work is your map to dodging the mines and moving forward in today’s transformed workplace. Praise for Mean Girls at Work “An invaluable suit of armor for surviving nine to five!” —Leil Lowndes, bestselling author of How to Talk to Anyone “If you think the emotional cruelty of comedies like Mean Girls and Heathers doesn’t exist in the real world workplace, think again. In Mean Girls at Work, Katherine Crowley and Kathi Elster valuably chronicle female vs. female predators and offer solid defensive strategies.” —Ann Kreamer, author of It’s Always Personal: Navigating Emotion in the New Workplace “Whether you are in your twenties and just starting your professional care...
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    Leading the High Energy Culture : What the Best CEOs Do to Create an Atmosphere Where Employees Flourish (Audio Book) (2012)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9780071810654
    Language: English
    Pages: 1 online resource (30301 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Praise for Leading the High-Energy Culture “If you're looking for a step-by-step guide on how to become a high-energy leader, you've found it here!” --Tom Croston, Vice President/General Manager of Corporate Shared Services, Gap, Inc. “Whether its business, sports, or even parenting, successful leaders share one thing in common--high energy! David is right; it can be developed. I find it unique for someone to identify the truly key elements of leadership. David has done this in a way that fosters success in these endeavors as well as those of family, church, and community.” --Pat Williams, Senior Vice President, Orlando Magic, and author of Leadership Excellence “Jack Welch identified 'energy' as one of the critical characteristics he looked for in effective leaders but never talked about how they develop it. David Casullo's book provides the road map for how to harness your own energy while energizing those around you. Every leader can increase their effectiveness by implementing the ideas he presents.” --Patrick M. Wright, William J. Conaty GE Professor of Strategic Human Resources in the ILR School (Industrial and Labor Relations), Cornell University Leaders and managers today are experiencing an “energy crisis” resulting from the failure to engage and inspire their people. Yet, a handful of leaders have found an endless supply of energy to fuel their organizations. They're the ones who attract the top talent, the most loyal customers, and the public's imagination. They're leaders like Zappos's Tony Hsieh and the late Steve Jobs, who've built cultures energized at every level to innovate, grow, and succeed. Leading the High-Energy Culture: What the Best CEOs Do to Create an Atmosphere Where Employees Flourish is the handbook to powering this kind of workplace with the energy that your workforce already possesses. A change this big starts at the top. David Casullo, a leadership authority and strategic consultant to businesses large and small, explains the steps for establishing an authentic leadership presence based on your powerful personal truths. Then he shares the secrets for how to communicate your vision in order to create a sense of purpose throughout your organization and beyond, thereby spreading excitement to consumers, investors, and the media. Using his own experience, research, and demonstrated results from the leadership development program that he developed while helping transform Raymour & Flanigan from a small regional compa...
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    What Great Salespeople Do : The Science of Selling Through Emotional Connection and the Power of Story (Audio Book) (2012)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9780071810661
    Language: English
    Pages: 1 online resource (28123 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Build better relationships and Sell More Effectively With a Powerful SALES STORY “Throughout our careers, we have been trained to ask diagnostic questions, deliver value props, and conduct ROI studies. It usually doesn’t work; best case, we can argue with the customer about numbers—purely a left brain exercise, which turns buyers off. This book explains a better way.” —John Burke, Group Vice President, Oracle Corporation “Forget music, a great story has charm to soothe the savage beast and win over the most challenging customer. And one of the best guides in crafting it, feeling it, and telling it is What Great Salespeople Do . A must-read for anyone seeking to influence another human being.” —Mark Goulston, M.D., author of the #1 international bestseller Just Listen: Discover the Secret to Getting Through to Absolutely Anyone “Good salespeople tell stories that inform prospects; great salespeople tell stories that persuade prospects. This book reveals what salespeople need to do to become persuasive story sellers.” —Gerhard Gschwandtner, publisher of Selling Power “This book breaks the paradigm. It really works miracles!” —David R. Hibbard, President, Dialexis Inc™ “ What Great Salespeople Do humanizes the sales process.” —Kevin Popovic, founder, Ideahaus® “Mike and Ben have translated what therapists have known for years into a business solution—utilizing and developing one’s Emotional Intelligence to engage and lessen the defenses of others. What Great Salespeople Do is a step-by-step manual on how to use compelling storytelling to masterfully engage others and make their organizations great.” —Christine Miles, M.S., Psychological Services, Executive Coach, Miles Consulting LLC About the Book: This groundbreaking book offers extraordinary insight into the greatest mystery in sales: how the very best salespeople consistently and successfully influence change in others, inspiring their customers to say yes . Top-performing salespeople have always had a knack for forging connections and building relationships with buyers. Until now, this has been considered an innate talent. What Great Salespeople Do challenges some of the most widely accepted paradigms in selling in order to prove that influencing change in buyers is a skill that anyone can learn. The creator of Solution Selling and CustomerCentric Selling, Michael Bosworth, along with veteran sales executive Ben Zoldan, synthesize discoveries in neuroscience, psychology, sociology, anthropol...
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    The Magic Question : A Simple Question Every Leader Dreams of Answering (Audio Book) (2012)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
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    ISBN: 9780071839259
    Language: English
    Pages: 1 online resource (8431 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: The business leader’s toolbox for increasing morale, decreasing turnover, and contributing more than ever to your company’s bottom line “What if you could create a culture where everyone is committed to the greater good of the organization? Sound like a pipe dream? David Cottrell will show you the way . . . .” –Ken Blanchard, coauthor of The One Minute Manager and Lead with Luv How can I help? Isn't that the question every leader longs to hear? What if every person on your team consistently asked you, How can I help? What if your team was totally in sync with and committed to achieving your organizations objectives? What if everyone on your team was willing to leave his or her comfort zone and take a risk to help your team win? Impossible? Unrealistic? Pollyanna? No. The team with the best leader usually wins. Sounds simple ... but what does it take to be the best leader? Often what is missing is the understanding of how to lead others toward a common goal. In its simplest form, leadership comes down to answering six key questions that are important to your team. When your teams needs are being met, they will want to ask you The Magic Question : How can I help? If you depend on results from others, this book is for you. It offers a proven method for creating an atmosphere in which employees willingly give discretionary effort. The Magic Question is not about a new leadership strategy. Strategies come and go. What you will learn in is tried and true regardless of the strategic focus of the time, and the principles apply to businesses in every industry, as well as schools, hospitals, churches, even homes. When you hear The Magic Question, you will know you are on your way to better results and to achieving them faster than ever before. Every team asks the questions. Great leaders have the answers. David Cottrell is President and CEO of CornerStone Leadership Institute, one of the nation’s largest publishers of management and leadership resources.
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    Banker to the World : Leadership Lessons From the Front Lines of Global Finance (Audio Book) (2011)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9780071810609
    Language: English
    Pages: 1 online resource (24021 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Now featuring a New Preface on The Eurozone Debt Crisis Praise for Banker to the World "From Ukraine to China and Nigeria to Egypt debt and finance are central to global stability and United States interests. No one else has nearly as much experience on the front lines as Bill Rhodes. All who care about the 21st century will profit from close study of his thoughts." —Lawrence H. Summers, Charles W. Eliot University Professor and President Emeritus at Harvard University, former Secretary of the Treasury for President Clinton, and former Director of the National Economic Council for President Obama "Rhodes's recollections are lively and richly detailed, replete with glimpses of top-ranking personalities from the world of banking and government interacting under pressure, and they provide a rare window into how these important but normally secretive operations of high-level international finance actually work. . . . " —The New York Review of Books "Mr. Rhodes was one of the few members of the financial establishment to sense that the world was on the brink of a calamity in 2007 (most of the prophets of doom were either academic theoreticians or maverick financiers) . . . . Mr. Rhodes is rightly proud of his record in defusing debt bombs and calming financial storms. Let's hope that his successors will be able to make similar boasts in the decades to come." —The Wall Street Journal "Bill Rhodes has made it his life’s work to bring common sense to the most serious international problems. On something I know firsthand, the Brady Plan, Bill's steady support and energy were invaluable to its conclusion. This comes as no surprise--that's what he always does." —Nicholas Brady, former U.S. Secretary of the Treasury " Banker to the World , a book exceptionally well titled, is an illuminating lesson in leadership, diplomacy, vision, and tenacity. It will be required reading at all levels of finance." —Henry Kissinger, former U.S. Secretary of State "His memoir is a must for anyone who wants to recapture the behind-the-scenes details of this important recent era of banking history." —Robert Mundell, Nobel Laureate and Professor, Columbia University “William Rhodes’ book is an important and interesting one, and something that those who want to understand the past and present better would do well to read. A highly talented banker and wise statesman, Rhodes’ book is essential reading as a history, business, and life lesson.” –Forbes.com "[S]hould be required r...
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    The Customer Experience Edge : Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers (Audio Book) (2011)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9780071810708
    Language: English
    Pages: 1 online resource (31527 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: About the Book: Globalization and advanced technologies have given ever greater power to the person who decides if your business will succeed or fail--the customer. Whether your company serves consumers or other businesses, you can no longer compete on price and quality alone. To gain profits and market share, you have to deliver an experience that makes customers want to come back--and that sets you apart from the competition. You need to seize The Customer Experience Edge. Drawing on over sixty years of experience in shaping customer centric strategies and technologies for leading companies, three innovators bring you practical and proven ways to create your customer experience programs and overall business strategies. The key is to strike a balance between programs that are effective but prohibitively expensive and programs that fail to dedicate enough resources to be effective. In the middle ground lie the tools that everyone overlooks--foundational and disruptive technologies. These are the authors' main fields of expertise, and these are what make the customer experience profitable. The Customer Experience Edge explains how to combine strategy, leadership, organizational change, and technology to: Develop products and services that are highly valued by customers Form bonds that keep clients from turning to competitors Transform customers into your best advocates It's a new world of business, and customers are keenly aware that their loyalty is valuable currency. The Customer Experience Edge gives you a cost-effective, sustainable way to provide an unforgettable experience that builds loyalty and turns it into real, measurable profits.
    Note: Online resource; Title from title page (viewed September 23, 2011)
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    Winning the Customer : Turn Consumers into Fans and Get Them to Spend More (Audio Book) (2011)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9780071810623
    Language: English
    Pages: 1 online resource (31560 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Build Customer Relationships and Win Big Revenue! “Unbreakable relationships are crucial to success in business. Lou Imbriano captures what it takes to forge the kind of deep credibility that encourages consumers and clients to trust you with their hard-earned dollars. If you want to deepen your customers’ trust and grow your revenues, I suggest you read Winning the Customer and you will win.” —Bob Reynolds, President & CEO, Putnam Investments “Lou Imbriano rescues the word ‘winning’ from the clutches of Charlie Sheen . . . and, like a Patriots playbook, Lou takes you through his game plan for successfully building a victorious team that opponents will respect and fear . . . from who should be answering your phone to effectively saying ‘no,’ it’s all there . . . lazy, unmotivated people, this is not for you. . . .” —Steve Levy, ESPN SportsCenter anchor “Imbriano definitely made his mark in the NFL and now he’s an MVP again with his new book, Winning the Customer . Lou’s down-to-earth marketing philosophies, which he brought to the Patriots, epitomize how everyone, in any industry, should approach marketing. If you want to truly know how to build remarkable business relationships, read Winning the Customer .” —Michael O’Hara Lynch, Head of Global Sponsorship, Visa “At a time when consumers have the power to use media where and how they choose, to like, dislike, and share their opinion on products and corporations, brand engagement is the best answer to build emotional and enduring relationships between brands and all their relevant communities. This book should be given to anyone who wants to understand the new dynamics that can bond brands with their ever-demanding customers.” —Lucien Boyer, President & Global CEO, Havas Sports & Entertainment About the Book: During his nine years in senior marketing positions with the New England Patriots, Lou Imbriano laid the foundation and marketing vision for the football team that led to its astronomical growth and explosive revenue—perfectly positioning them to be ready for when the Patriots became repeat Super Bowl champions and the NFL brand to beat. Now CEO of TrinityOne, a strategic marketing firm, Lou has an undefeated record of showing all types of companies how to tackle customer relationships and convert them into tangible revenue. In Winning the Customer , Lou delivers his original strategies for both short- and long-term financial success: The Marketing Playbook: how to identify those who are ...
    Note: Online resource; Title from title page (viewed September 9, 2011)
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  • 90
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    What Got You Here Won't Get You There in Sales : How Successful Salespeople Take it to the Next Level (Audio Book) (2011)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9780071804592
    Language: English
    Pages: 1 online resource (18366 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Kick your bad habits—and CLOSE MORE SALES! “I love this book, especially the importance of empathy—care enough about what you are selling to personalize its value to your customer!” —Jim Farley, VP Global Marketing, Ford Motor Company “In over 20 years of sales leadership, I had yet to see someone describe self-improvement through the elimination of existing behaviors rather than the creation of new ones—what a simple, concise, and personally applicable developmental tool. This is a must-read for everyone in sales!” —Chris Richardson, VP Global Sales, Abbott Vascular “Don Brown and Bill Hawkins, collaborating with Marshall Goldsmith’s incredible insight, have created strategy and ideas that will help you grow, sell more, and prosper!” —Jeffrey Gitomer, author of The Little Red Book of Selling “ What Got You Here Won’t Get You There in Sales! is a practical guide for anyone in sales—they hit the nail on the head! Read this book to learn how to build your relationships with customers while shedding the habits that are holding you back!” —Tom Reilly, author of Value-Added Selling “Deep and meaningful connections with people in business can change the trajectory of your career. This is a brilliant playbook for professionals who want to step up their game and truly own their success. I have seen the power of this approach in action—and IT WORKS!” —Rich Daly, Executive Vice President, Takeda Pharmaceuticals About the Book: One of the most influential business coaches of our time, Marshall Goldsmith helps businesspeople pinpoint career-harming behaviors, understand why they engage in them and, most importantly—stop. His book What Got You Here Won’t Get You There wasn’t just a runaway bestseller, it has helped untold numbers dramatically improve their careers and personal lives. Now, Goldsmith teams up with leading sales thought leaders Don Brown and Bill Hawkins to help you break the habits that specifically damage sales relationships. This dream team’s combined clients have increased their sales from 5 to 30 percent—and their gross profit up to 50 percent! In short, their approach works. What Got You Here Won’t Get You There in Sales! provides simple-to-use tools for maintaining and leveraging quality personal connections by doing something much easier than learning new behaviors: simply stopping old ones. When dealing with your customers, do you: Needlessly verbalize and execute every possible step in the sales process? Repeatedly initiate communic...
    Note: Online resource; Title from title page (viewed September 7, 2011)
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  • 91
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    Reputation Rules : Strategies for Building Your Company's Most valuable Asset (Audio Book) (2011)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9780071810685
    Language: English
    Pages: 1 online resource (36379 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Leverage your company’s most important asset! “Diermeier draws on extensive research and illustrates these insights with rich case studies from a variety of industries. He shows how to integrate reputation management deeply into the culture and structure of companies. I expect Reputation Rules to set the standard for years to come.” —Philip Kotler, S.C. Johnson & Son Distinguished Professor of International Marketing, Kellogg School of Management, Northwestern University “ Reputation Rules [provides a] ‘sixth sense’ for both reputational risks and opportunities. I highly recommend the book.” —Samuel Allen, Chairman and Chief Executive Officer, Deere & Company “Diermeier provides important insights for managing reputation and turning challenges into opportunities. The lessons will become an essential component of a manager’s repertoire.” —David Baron, David S. and Ann M. Barlow Professor of Political Economy and Strategy, Emeritus, Stanford Graduate School of Business “ Reputation Rules breaks new ground in what has until now been an elusive challenge for companies and consultants alike. An exquisite compendium of navigational tools. . . . This is a game-changing book to be sure.” —Harlan A. Loeb, Executive Vice President, Director of U.S. Crisis and Issues Management, Edelman “Daniel Diermeier has continuously caught the attention of the business world with insightful and compelling facts that should once again challenge our thinking and actions. In today’s fast-changing business environment, values and reputation are the foundation, and Daniel presents sound reasoning and experience as to why they are so important.” —Jeff Stratton, Executive Vice President and Chief Restaurant Officer, McDonald’s Corporation ""Any examination of how much-loved companies can forfeit people’s affections needs to start with the realisation of how few much-loved companies there are. Businesses are more often the villains, as Daniel Diermeier of Northwestern University’s Kellogg management school points out in his insightful new book Reputation Rules."" —Michael Skapinker, Financial Times About the Book: In our lightning-fast digital age, a company can face humiliation and possibly even ruin within seconds of a negative tweet or blog post. Over the last year companies such as BP, Goldman Sachs, and Toyota have experienced serious blows to their images that could have had reduced impact if their leaders had implemented reputation management into their business stra...
    Note: Online resource; Title from title page (viewed May 12, 2011)
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  • 92
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    Pitch Anything : An Innovative Method for Presenting, Persuading, and Winning the Deal (Audio Book) (2011)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9780071810692
    Language: English
    Pages: 1 online resource (22511 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: When it comes to delivering a pitch, Oren Klaff has unparalleled credentials. Over the past 13 years, he has used his one-of-a-kind method to raise more than $400 million--and now, for the first time, he describes his formula to help you deliver a winning pitch in any business situation. Whether you're selling ideas to investors, pitching a client for new business, or even negotiating for a higher salary, Pitch Anything will transform the way you position your ideas. According to Klaff, creating and presenting a great pitch isn't an art--it's a simple science. Applying the latest findings in the field of neuroeconomics, while sharing eye-opening stories of his method in action, Klaff describes how the brain makes decisions and responds to pitches. With this information, you'll remain in complete control of every stage of the pitch process. Pitch Anything introduces the exclusive STRONG method of pitching, which can be put to use immediately: Setting the Frame Telling the Story Revealing the Intrigue Offering the Prize Nailing the Hookpoint Getting a Decision One truly great pitch can improve your career, make you a lot of money--and even change your life. Success is dependent on the method you use, not how hard you try. "Better method, more money," Klaff says. "Much better method, much more money." Klaff is the best in the business because his method is much better than anyone else's. And now it's yours. Apply the tactics and strategies outlined in Pitch Anything to engage and persuade your audience--and you'll have more funding and support than you ever thought possible. ADVANCE PRAISE FOR THE PITCH ANYTHING FORMULA: "Fast, fun and immensely practical." --JOE SULLIVAN, Founder, Flextronics "Move over Neil Strauss and game theory. Pitch Anything reveals the next big thing in social dynamics: game for business." --JOSH WHITFORD, Founder, Echelon Media "What do supermodels and venture capitalists have in common? They hear hundreds of pitches a year. Pitch Anything makes sure you get the nod (or wink) you deserve." --RALPH CRAM, Investor "Pitch Anything offers a new method that will differentiate you from the rest of the pack." --JASON JONES, Senior Vice President, Jones Lang LaSalle "If you want to pitch a product, raise money, or close a deal, read Pitch Anything and put its principles to work." --STEVEN WALDMAN, Principal and Founder, Spectrum Capital "Pitch Anything opened my eyes to what I had been missing in my presentations and business in...
    Note: Online resource; Title from title page (viewed February 16, 2011)
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  • 93
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    Managers, Can You Hear Me Now? : Hard-Hitting Lessons on How to Get Real Results (Audio Book) (2011)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9780071810616
    Language: English
    Pages: 1 online resource (19175 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: The former head of Verizon is talking. Can you afford not to hear what he has to say? "This is an essential read for every manager’s, or aspiring manager's, success for one simple reason: it is all authentic and it works." --Ivan G. Seidenberg, CEO, Verizon (from the Foreword) "Even though Denny was a fierce competitor, I couldn't help but admire him for his strong track record of performance, his no-nonsense approach, and his honesty and integrity." --Dan Hesse, CEO, Sprint Nextel "Denny Strigl is one of the most consummate competitors I have ever known! That's saying a lot considering the 14 years I played in the National Football League. I have been a front-row observer of his business acumen at Verizon for the past 7 years as the president and CEO of CTIA. The Wireless Association. In this book, in typical Strigl manner, Denny pulls no punches! Managers, Can You Hear Me Now? is a straightforward and honest look at priorities and decision making in today's fast-paced world as told by not just a survivor but a success in this competitive world." --Steve Largent, President and CEO of CTIA-The Wireless Association, former U.S. Congressman, and former NFL player "A must-read for managers at every level in companies large and small. A road map for management success written in quintessential Denny Strigl style--clear, concise, and direct." --James E. Rohr, Chairman and CEO, PNC Financial Services Group "This book brims with refreshing candor and common sense about what it takes to become a manager who delivers results." --Antonio M. Perez, Chairman and CEO, Eastman Kodak Company "A must read for business leaders and managers in today's global competitive marketplace where teamwork and decision making is so critical to success." --William G. Parrett, former CEO, Deloitte About the Book: “The foundation of our managers' philosophy relies on one main, undeniable point: a manager's number-one priority is to deliver results." --Denny F. Strigl Are you delivering? For managers, behavior is the real key to achievement. In order to stop struggling and start delivering, you need to close the gap between what you know and what you do. That's been Denny Strigl's method, and now it can be yours, too. Among the most prominent architects of the wireless communications industry, the former Verizon Wireless president and CEO has had one of the most remarkable careers in modern business. In Managers, Can You Hear Me Now?, Strigl shares all the skills and techniq...
    Note: Online resource; Title from title page (viewed March 30, 2011)
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  • 94
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    Pitch Anything : An Innovative Method for Presenting, Persuading, and Winning the Deal (2011)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    Language: English
    Pages: 1 online resource (240 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Gold Medal Winner--Tops Sales World's Best Sales and Marketing Book “Fast, fun and immensely practical.” —JOE SULLIVAN, Founder, Flextronics “Move over Neil Strauss and game theory. Pitch Anything reveals the next big thing in social dynamics: game for business.” —JOSH WHITFORD, Founder, Echelon Media “What do supermodels and venture capitalists have in common? They hear hundreds of pitches a year. Pitch Anything makes sure you get the nod (or wink) you deserve.” —RALPH CRAM, Investor “ Pitch Anything offers a new method that will differentiate you from the rest of the pack.” —JASON JONES, Senior Vice President, Jones Lang LaSalle “If you want to pitch a product, raise money, or close a deal, read Pitch Anything and put its principles to work.” —STEVEN WALDMAN, Principal and Founder, Spectrum Capital “ Pitch Anything opened my eyes to what I had been missing in my presentations and business interactions.” —LOUIE UCCIFERRI, President, Regent Capital Group “I use Oren’s unique strategies to sell deals, raise money, and handle tough situations.” —TAYLOR GARRETT, Vice President, White Cap “A counter-intuitive method that works.” —JAY GOYAL, CEO, SumOpti About the Book: When it comes to delivering a pitch, Oren Klaff has unparalleled credentials. Over the past 13 years, he has used his one-of-a- kind method to raise more than $400 million—and now, for the fi rst time, he describes his formula to help you deliver a winning pitch in any business situation. Whether you’re selling ideas to investors, pitching a client for new business, or even negotiating for a higher salary, Pitch Anything will transform the way you position your ideas. According to Klaff, creating and presenting a great pitch isn’t an art—it’s a simple science. Applying the latest findings in the field of neuroeconomics, while sharing eye-opening stories of his method in action, Klaff describes how the brain makes decisions and responds to pitches. With this information, you’ll remain in complete control of every stage of the pitch process. Pitch Anything introduces the exclusive STRONG method of pitching, which can be put to use immediately: S etting the Frame T elling the Story R evealing the Intrigue O ffering the Prize N ailing the Hookpoint G etting a Decision One truly great pitch can improve your career, make you a lot of money—and even change your life. Success is dependent on the method you use, not how hard you try. “Better method, more money,” Klaff says. “Much bet...
    Note: Online resource; Title from title page (viewed February 18, 2011)
    URL: https://learning.oreilly.com/library/view/-/9780071759762/?ar
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  • 95
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    What Would Steve Jobs Do? How the Steve Jobs Way Can Inspire Anyone to Think Differently and Win (Audio Book) (2011)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9780071810722
    Language: English
    Pages: 1 online resource (18945 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Lead and Succeed Like the World’s Greatest Business Innovator There’s no accounting for Steve Jobs’s mind. He just didn’t think the way the rest of the world does. Regarded by many as the most innovative and influential business leader of our time, Jobs was a visionary beyond compare. He was why Apple is Apple and everyone else is everyone else. We can’t transform ourselves into Steve Jobs. How he put his ideas into action, however, was systematic, efficient, focused, and smart. And this you can do. What Would Steve Jobs Do? presents the six-part business model Jobs applied to make Apple the most valuable publicly traded manufacturing corporation in the world and the global model for business excellence. While the results of this model can be profound, each step is something you can easily focus on with clarity and purpose: Customer —Understand your customers so well that you know what they want more than they do. Vision —Don’t stop thinking at “new product”; synthesize your ideas, products, and technologies around a specific game-changing customer issue. Culture —Create an environment filled with people who consider “can’t” a bad word. Product —Approach your product as something that can change the world— not just something to beat the competition or get a job done. Message —Deliver a message so compelling that it becomes an extension of the product itself. Personal Brand —Make people think constancy, promise, and trust when they think of you. Steve Jobs was a true original. What we’ve all learned from him is incalculable. And what we can continue to learn from him will shape the world. Transform your organization, recast your future, and do your part to redefine our world using the wisdom and foresight of the greatest business sage in generations.
    Note: Online resource; Title from title page (viewed November 29, 2011)
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  • 96
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    Likeable Social Media : How to Delight Your Customers, Create an Irresistible Brand, and Be Generally Amazing on Facebook (& Other Social Networks) (Audio Book) (2011)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9780071804554
    Language: English
    Pages: 1 online resource (26650 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: The NEW YORK TIMES and USA TODAY BESTSELLER A friend’s recommendation is more powerful than any advertisement. In the world of Facebook, Twitter, Vine, Instagram, and beyond, that recommendation can travel farther and faster than ever before. Packed with brand-new case studies from today’s emerging social sites, this updated edition of Likeable Social Media helps you harness the power of word-of-mouth marketing to transform your business. Listen to your customers and prospects. Deliver value, excitement, and surprise. And most important, learn how to truly engage your customers and help them spread the word. “Dave Kerpen’s insights and clear how-to instructions on building brand popularity by truly engaging with customers on Facebook, Twitter, and the many other social media platforms are nothing short of brilliant.” —JIM McANN, founder of 1-800-FLOWERS.COM and Celebrations.com “Alas, common sense is not so common. Dave takes you on a (sadly, much needed) guided tour of how to be human in a digital world.” —SETH GODIN, author of Poke the Box “Likeable Social Media cuts through the marketing jargon and technical detail to give you what you really need to make sense of this rapidly changing world of digital marketing and communications.” —SCOTT MONTY, Global Digital Communications, Ford Motor Company “Dave gives you what you need: practical, specifi c how-to advice to get people talking about you.” —ANDY SERNOVITZ, author of Word of Mouth Marketing: How Smart Companies Get People Talking
    Note: Online resource; Title from title page (viewed June 7, 2011)
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  • 97
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    Discover Your CEO Brand : Secrets to Embracing and Maximizing Your Unique Value as a Leader (Audio Book) (2011)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9780071804578
    Language: English
    Pages: 1 online resource (26898 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: Ride your personal brand to the highest level in your field! ”A combination of inspiration and utility. . . . A must-read for leaders, entrepreneurs, or anyone who wants to harness the power of their own personal brand.” —DONNY DEUTSCH, television host and Chairman, Deutsch Inc. “ Discover Your CEO Brand is an exploration into the art and science, heart and soul, and woof and warp of leadership. The examples are compelling, the reasoning impeccable, and the motivation irresistible.” —ALAN WEISS, Ph.D., author of Million Dollar Consulting and The Consulting Bible “I believe strongly that you cannot become a leader in an organization that operates in contrast to your personal values. With the advice provided in Suzanne’s book, I am confident readers will find the match that works best for them.” —JONATHAN RECKFORD, CEO, Habitat for Humanity International “Whether you are already a famous CEO with a well-established brand or just starting to craft that brand and its impact, this book is an excellent resource and guide. Suzanne Bates motivates all CEOs to develop their personal brand and clearly shows how to do it.” —MARSHA FIRESTONE, Ph.D., founder and President, Women Presidents’ Organization “ Discover Your CEO Brand is a terrific read that sets out a powerful and compelling roadmap for becoming an effective leader. Filled with engaging examples, it is the quintessential guide to building your personal brand.” —ANDREW SOBEL, author of All for One and Clients for Life About the Book Steve Jobs did it at Apple. Indra Nooyi did it at Pepsi. Alan Mulally did it at Ford Motor Company. What did these business leaders do exactly? They brought very real, positive change to their organizations by using their unique CEO brand. Now, executive coach Suzanne Bates explains how you can exert the same kind of influence at your company. Discover Your CEO Brand provides the insight, knowledge, and tools you need to discover your own personal CEO style and then develop it into a powerful presence that extends beyond your typical spheres of influence. Bates walks you through the process step by step, teaching you ways to increase your visibility and influence by combining traditional self-branding vehicles like PR and face-to-face networking with new social-media platforms, including Facebook, Twitter, and blogs. No two sets of values, principles, vision, and skills—the foundation of every successful CEO brand—are alike. Whether you’re a CEO, team leader, or entr...
    Note: Online resource; Title from title page (viewed August 26, 2011)
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  • 98
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    Prescription for Excellence : Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System (Audio Book) (2011)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9780071804561
    Language: English
    Pages: 1 online resource (34652 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: THE #1 NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLER! “Like any business, a hospital must be true to its core values in order to succeed. ‘Trickle-down values’ start at the top with the best leadership, so that all the stakeholders understand and carry out the institution’s mission. That is the gift that David F einberg has brought to U CLA. I am in awe of his management skills.” —Lynda Resnick, owner of Pom Wonderful, Fiji Water, Teleflora, and Wonderful Pistachios “With clear purpose, unwavering principles, and steadfast leadership, the people at UCLA have established a new bar, a compelling promise, for what healthcare can and should be.” —David M. Lawrence, M.D., former CEO, Kaiser Permanente “An absorbing and educational account of a large institution’s astonishing transformation. The strong, courageous, and focused leadership of David Feinberg and his outstanding team is evident on every page. A tremendous lesson for all large enterprises.” —William E. Simon, Jr., cochairman, William E. Simon & Sons “Most leadership authors describe how to apply common-sense principles. Michelli is a notable exception. He artfully describes the compelling, uncommon leadership practices that transformed UCLA Health System. The resulting lessons are plentiful and powerful for today’s business leader.” —Lee J. Colan, Ph.D., author of Sticking to It: The Art of Adherence About the Book: Joseph Michelli, author of The Starbucks Experience and The New Gold Standard , is among the world’s top authorities on the principles of creating an organizational culture dedicated to service excellence. In these bestselling books, he examines how leading service companies dominate their respective industries with innovative customerexperience strategies. Now, Michelli turns his attention to one of the most complex, controversial, and critical industries—healthcare. In Prescription for Excellence , Michelli provides an inside look at an organization that has become the envy of its industry—and explains how you can dominate your own industry by using the same approach. UCLA Health System is revered worldwide for its top-tier patient/customer care. Great physicians, nurses, researchers, and staff are only part of the equation; UCLA’s overall success is a result of organization-wide collaboration that is driven by leaders with a shared vision of unyielding excellence. Michelli breaks down UCLA’s approach into five simple principles: Commit to Care Leave No Room for Error M...
    Note: Online resource; Title from title page (viewed March 24, 2011)
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    Executive Toughness : The Mental-Training Program to Increase Your Leadership Performance (Audio Book) (2011)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9780071810715
    Language: English
    Pages: 1 online resource (21952 pages)
    Edition: 1st edition
    Keywords: Audiobooks ; local ; Audiobooks
    Abstract: People with inborn talent may be good at what they do—but only the mentally tough reach the highest plateaus in their field. And here’s the best news of all: mental toughness is something anyone can learn. Director of mental training for the St. Louis Cardinals and a top-tier executive coach, Dr. Jason Selk knows everything there is to know about developing the mental toughness required for achieving any goal you set for yourself. In fact, the techniques he outlines in this book are the same ones he used to help the Cardinals defeat the heavily favored Detroit Tigers in the 2006 World Series. Inspired on the vision of legendary basketball coach John Wooden, Selk’s program is as simple as it is effective. But that doesn’t mean it’s easy. You have to put effort into your drive to success; it’s the only way to build up your mental “muscles.” Selk provides hands-on daily exercises for breaking old, self-defeating patterns of behavior and replacing them with the can-do attitude and positive behavior that would make Coach Wooden proud. Executive Toughness outlines the three fundamentals for attaining high-level success: ACCOUNTABILITY —admit to mistakes, correct them, and, most important, learn from them FOCUS —on your strengths, on winning, on reaching your goal . . . for only 100 seconds per day OPTIMISM —don’t just believe you can succeed, know you can succeed Executive Toughness takes you through the steps of making these critical behaviors part of your everyday routine. Practice your accountability, focus, and optimism, and you’ll be on the path to attaining your goals; make them part of your mental “DNA,” and there will be no turning back—ever. A complete regimen from a leading expert on developing the mindset for attaining goals, Executive Toughness is your workout for ultimate success in your career and in your life.
    Note: Online resource; Title from title page (viewed November 3, 2011)
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  • 100
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    Cracking the Sales Management Code : The Secrets to Measuring and Managing Sales Performance (2011)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9781260117622
    Language: English
    Pages: 1 online resource (1 video file, approximately 7 hr., 21 min.)
    Edition: 1st edition
    Keywords: Electronic videos ; local ; Audiobooks
    Abstract: book, guide, how to, sales strategy, selling strategy, sales strategies, selling strategies, metrics, objective, goal, processes, field, tactics, negotiation, negotiate, close, closing, closing the sale, deal, decide, decision, trust, skeptical, skepticism, authenticity, relationship, trust, referral, consultative, complex, sales goals, relationship selling, lead, leads, price differentiation, CRM, complex sale, objection, sales cycle, prospective, customer, client, buyer, buying cycle, Bosworth, target, targeting, audience, presentation, Major Account Sales Strategy, Spin Selling, Spin Selling Fieldbook, Endless Referrals, Selling to the C Suite, Solution Selling, SPIN Selling, Customer Centric Selling, customer centric, story, sales story, story selling, Hope Is Not a Strategy, Secrets of VITO, Lead Generations for the Complex Sale, The New Solution Selling, eMarketing Strategies for the Complex Sale, Power Messaging Sales Solution, Accelerate the Sale, Toughest Sales Objections, Target Opportunity Selling, Rackham, Bosworth, Selling to the C Suite, Story Selling, What Got You Here Won__t Get You There, What Got You Here Won__t Get You There in Sales, Cracking the Sales Management Code
    Note: Online resource; Title from title screen (viewed October 11, 2011)
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