Evifa-Portal

1

Online Resource

Knowledge management : organizational development (1999)

Newman, Amy [VerfasserIn]

Alexandria, Va. : American Society for Training & Development | Boston, Mass. :Safari Books Online

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Language: English

Pages: 16 p

Keywords: Knowledge management ; Electronic books ; local

Abstract: Capturing and using all the knowledge and expertise in an organization is the ultimate goal for performance professionals. This Infoline offers a great starting point for your journey by defining knowledge management and posing key questions to help you identify the intellectual capital you need manage. It introduces the new roles, opportunities, and the baseline technology need to begin this daunting task. Key sidebars include an organizational analysis for knowledge management, 12 ways to measure intellectual capital, a planning worksheet, and a listing of competencies to manage knowledge.

Note: Includes bibliographical references

URL: lizenzpflichtig

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Icebreakers : presentation skills & games (1999)

Preziosi, Robert C [VerfasserIn]

Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online

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Language: English

Pages: 16 p

Keywords: Games ; Social interaction ; Electronic books ; local

Abstract: This Info-line provides an overview of the types of icebreakers: openers, acquainters, games, and brainstorming. The issue offers guidelines for selecting icebreakers and for trainer behaviors while conducting icebreakers. Examples of ice breakers are given.

Note: Includes bibliographical references

URL: https://learning.oreilly.com/library/view/-/758911/?ar

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3

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Teaching SMEs to train : training basics (1999)

Russo, Cat Sharpe [VerfasserIn]

Alexandria, Va. : American Society for Training & Development | Boston, Mass. :Safari Books Online

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Language: English

Pages: 16 p

Keywords: Employees ; Training of ; Employee training personnel ; Electronic books ; local

Abstract: This issue will assist managers, training and performance specialists, and consultants in guiding SMEs through the fundamentals of transferring learning and job skills. It covers how to select and prepare an SME trainer, the methods of delivery, course design and development, developing course materials, delivery and facilities preparation, follow-up training, and evaluating the training effort.

Note: Includes bibliographical references

URL: lizenzpflichtig

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4

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Change management : management development (1999)

Cowan, Stella Louise [VerfasserIn]

Alexandria, Va. : American Society for Training & Development | Boston, Mass. :Safari Books Online

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Language: English

Pages: 16 p

Keywords: Organizational change ; Management ; Electronic books ; local

Abstract: Trainers must be comfortable with managing change to be effective organizational performance partners. Use this Infoline as a primer on change management tactics and the skills needed to facilitate change. This issue includes useful tools, hands-on examples, and models for change practitioners to use. In addition to a six-phase change strategy model, you will find a list of needed implementation skills, a performance issue analysis tool, and other important advice that will smooth the way of change and reduce barriers.

Note: Includes bibliographical references

URL: https://learning.oreilly.com/library/view/-/759904/?ar

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5

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10 great games and how to use them (1999)

American Society for Training and Development

Alexandria, Va. : ASTD | Boston, Mass. :Safari Books Online

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Language: English

Pages: 20 p

Keywords: Employees ; Training of ; Group relations training ; Educational games ; Electronic books ; local

Abstract: Discover the learning value of games, exercises, and puzzles. Revised edition.

Note: Includes bibliographical references

URL: https://learning.oreilly.com/library/view/-/758411/?ar

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6

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How to conduct focus groups : business skills (1999)

Chalofsky, Neal [VerfasserIn] 1945-

Alexandria, Va. : American Society for Training & Development | Boston, Mass. :Safari Books Online

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Language: English

Pages: 16 p

Keywords: Focused group interviewing ; Electronic books ; local

Abstract: This issue explains how focus groups can be used to identify problems, plan, develop new products, obtain market information, and conduct research. It outlines how to get started with the focus group process, how to recruit participants, and how to facilitate a focus group meeting.

Note: Includes bibliographical references

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7

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Evaluating performance interventions : performance (1999)

Russell, Susan [VerfasserIn]

Alexandria, Va. : American Society for Training & Development | Boston, Mass. :Safari Books Online

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Language: English

Pages: 16 p

Keywords: Job evaluation ; Performance standards ; Operant behavior ; Electronic books ; local

Abstract: This issue discusses several evaluation models, methods, and tools used to evaluate different types of performance interventions. It compares evaluation models in the context of soft data, and discusses how performance interventions can be jeopardized.

Note: Includes bibliographical references

URL: lizenzpflichtig

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8

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Training telecommuters : training technology (1999)

Piskurich, George M [VerfasserIn]

Alexandria, Va. : American Society for Training & Development | Boston, Mass. :Safari Books Online

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Language: English

Pages: 16 p

Keywords: Telecommuting ; Employees ; Training of ; Electronic books ; local

Abstract: This Info-line presents four phases associated with telecommuting training: 1) orientation; 2) telecommuter training; 3) supervisor training; and 4) training supervisors to manage the non-telecommuter staffs. Inside you'll find a sample telecommuter contract, a sample supervisor training outline, and other sample forms and checklists.

Note: Includes bibliographical references

URL: lizenzpflichtig

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9

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Strategic needs analysis : instructional systems development (1999)

Sparhawk, Sally [VerfasserIn]

Alexandria, Va. : American Society for Training & Development | Boston, Mass. :Safari Books Online

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ISBN: 156286193X

Language: English

Pages: 16 p

Keywords: Needs assessment ; Personnel management ; Educational evaluation ; Electronic books ; local

Abstract: This issue discusses the six steps involved in defining a client's training needs in relation to the organization's overall business goals. Offers techniques to use at each point in the analysis process plus sample questions used for collecting data.

Note: Includes bibliographical references

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10

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Successful orientation programs : career development (1999)

Hickman, Stewart [VerfasserIn]

Alexandria, Va. : American Society for Training & Development | Boston, Mass. :Safari Books Online

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Language: English

Pages: 16 p

Keywords: Employee orientation ; Electronic books ; local

Abstract: Retention success often begins with a well-planned and executed on-boarding program. This issue explains how to develop well thought-out on-boarding objectives, define the conditions of an effective orientation program. The issue also provides ideas for the development of your orientation programs including tips for successful implementation and evaluation. Valuable advice is provided for supervisors orienting new employees.

Note: Includes bibliographical references

URL: lizenzpflichtig

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Succession planning : career development (1998)

Buckner, Marilyn [VerfasserIn] 1952- ; Slavenski, Lynn [MitwirkendeR]

Alexandria, Va. : ASTD | Boston, Mass. :Safari Books Online

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Language: English

Pages: 16 p

Keywords: Executive succession ; Personnel management ; Electronic books ; local

Abstract: Succession planning is often the orphan child in organization, ignored or perhaps mentioned but certainly not cared for and nurtured. This issue outlines the five components of a succession planning process: replacement planning, human resource audit, high-potential employee identification, employment input, and development programs. You will find strategies for development programs and clear advice on establishing learning plans for your organization. Several useful worksheets are provided including a succession summary worksheet, a learning plan worksheet, and key issue worksheet.

Note: Includes bibliographical references

URL: lizenzpflichtig

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Write better behavioral objectives : instructional systems development (1998)

American Society for Training and Development

Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online

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Language: English

Pages: 15 p

Keywords: Education ; Aims and objectives ; Employees ; Training of ; Electronic books ; local

Abstract: This Info-line discusses behavioral objectives classified as cognitive (knowledge), psychomotor (skills), and affective (attitudes) and how to write them effectively. It provides guidelines for writing objectives and a case study from ISI Robotech and its use of objectives.

Note: Includes bibliographical references

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13

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Job-oriented CBT (1998)

Boyd, Susan [VerfasserIn] ; Exner, Debra [MitwirkendeR]

Alexandria, Va. : American Society for Training & Development | Boston, Mass. :Safari Books Online

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Language: English

Pages: 16 p

Keywords: Electronic data processing ; Study and teaching ; Employees ; Training of ; Computer-assisted instruction ; Electronic books ; local

Abstract: This Info-line explains the steps needed to provide a job-oriented approach to training plus follow-up training. It includes suggestions for adapting this approach for diverse groups and sample forms and check lists.

Note: Includes bibliographical references

URL: https://learning.oreilly.com/library/view/-/759810/?ar

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The transfer of skills training (1998)

Sullivan, Richard L [VerfasserIn]

Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online

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Language: English

Pages: 16 p

Keywords: Employees ; Training of ; Needs assessment ; Performance standards ; Electronic books ; local

Abstract: This Info-line describes a model that can be used to determine that the transfer of skills training has occurred. The steps are: 1) conduct needs assessment, 2) standardize performance skills, 3) develop performance checklists, 4) transfer using demonstration, 5) coach, and 6) assess performance skills.

Note: Includes bibliographical references

URL: https://learning.oreilly.com/library/view/-/759804/?ar

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15

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The role of the performance evaluator : performance (1998)

Callahan, Madelyn R [VerfasserIn]

Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online

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Language: English

Pages: 16 p

Keywords: Employees ; Rating of ; Needs assessment ; Performance standards ; Electronic books ; local

Abstract: Examine the skills and competencies of the performance evaluator.

Note: Includes bibliographical references

URL: https://learning.oreilly.com/library/view/-/759803/?ar

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Benchmarking : evaluation and research (1998)

Cheney, Scott [VerfasserIn]

Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online

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Language: English

Pages: 16 p

Keywords: Benchmarking (Management) ; Electronic books ; local

Abstract: Know what benchmarking is and the benefits, types, and processes of benchmarking. Understand how benchmarking training differs from benchmarking other functions.

Note: Includes bibliographical references

URL: https://learning.oreilly.com/library/view/-/759801/?ar

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Task analysis : instructional systems development (1998)

Waagen, Alice K [VerfasserIn]

Alexandria, Va. : American Society for Training & Development | Boston, Mass. :Safari Books Online

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Language: English

Pages: 16 p

Keywords: Task analysis ; Job analysis ; Job descriptions ; Electronic books ; local

Abstract: This issue explains how to analyze work and work processes using methods such as:observation, interviews, checklists, critical incident technique, and process mapping. It provides case studies that illustrate how training practitioners apply the principles of analysis to create training deliverables.

Note: Includes bibliographical references

URL: lizenzpflichtig

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How to build and use a 360-degree feedback system : management development (1998)

Shaver, Warren [VerfasserIn]

Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online

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ISBN: 1562861980

Language: English

Pages: 14 p

Keywords: 360-degree feedback (Rating of employees) ; Supervisors ; Rating of ; Electronic books ; local

Abstract: This issue defines and describes a 360-degree feedback program. It walks the reader through the steps of: 1) design and plan the process, 2) design and develop the tool, 3) administer the instrument, 4) process and report feedback, and 5) plan responses to feedback.

Note: Includes bibliographical references

URL: lizenzpflichtig

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The role of the performance needs analyst : performance (1997)

Kirrance, Diane [VerfasserIn]

Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online

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Language: English

Pages: 16 p

Keywords: Performance technology ; Needs assessment ; Performance standards ; Electronic books ; local

Abstract: Understand the roles, competencies, and outputs of the performance needs analyst.

Note: Includes bibliographical references

URL: https://learning.oreilly.com/library/view/-/759713/?ar

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20

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Basics of instructional systems development (1997)

Hodell, Chuck [VerfasserIn]

Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online

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ISBN: 1562862138

Language: English

Pages: 16 p

Keywords: Instructional systems ; Design ; Employees ; Training of ; Electronic books ; local

Abstract: Instructional systems development (ISD) can be a complicated business, and sometimes you just need an overview. Heres the Infoline for you. This issue provides an ISD overview along with a short profile of each component the simple design model known as ADDIE (Analysis, Design, Development, Implementation, and Evaluation). You will find a detailed explanation of each element along with practical advice on building your next training session using the model. The issue includes a useful course design checklist to keep you on track.

Note: Includes bibliographical references

URL: https://learning.oreilly.com/library/view/-/759706/?ar

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16 steps to becoming a learning organization : organizational development (1997)

Marquardt, Michael J [VerfasserIn]

Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online

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ISBN: 1562862014

Language: English

Pages: 16 p

Keywords: Organizational learning ; Electronic books ; local

Abstract: This Info-line presents the five components of the systems model of a learning organization: the learning, the organization, the people, the knowledge, and the technology. Provides 16 steps to follow to become a learning organization. Includes case studies of learning programs at Rover, McKinsey & Co., and Federal Express.

Note: Includes bibliographical references

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Coaching and feedback : management development (1997)

Darraugh, Barbara [VerfasserIn]

Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online

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Language: English

Pages: 12 p

Keywords: Employees ; Coaching of ; Feedback (Psychology) ; Electronic books ; local

Abstract: Performance management relies on good coaching and feedback. This issue covers both the coaching process and how to provide feedback that encourages the learning process. You will find clear definitions of what constitutes coaching and detailed explanation of the skills and behaviors needed for successful coaching. In addition, the various roles of a coach are discussed as well as how to deliver both positive and negative feedback.

Note: Includes bibliographical references

URL: lizenzpflichtig

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Listening to learn, learning to listen : business skills (1997)

Kirrane, Diane [VerfasserIn]

Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online

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Language: English

Pages: 16 p

Keywords: Listening ; Comprehension ; Communication in management ; Electronic books ; local

Abstract: The average employee spends 30-60 percent of his or her day listening, yet listening skills are rarely taught. This Info-line provides aids to understanding, speaking, and listening. Offers guidelines for giving feedback. Makes suggestions about what to include in a listening training session.

Note: Includes bibliographical references

URL: https://learning.oreilly.com/library/view/-/758806/?ar

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Effective job aids : instructional systems development (1997)

Russell, Susan [VerfasserIn]

Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online

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Language: English

Pages: 20 p

Keywords: Employees ; Training of ; Electronic books ; local

Abstract: This Info-line presents a complete discussion of the types of job aids and their advantages. The issue offers a step-by-step guide on the usefulness of aids, the design and development of aids, and how to implement and evaluate use.

Note: Includes bibliographical references

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Action learning : organization development (1997)

Marquardt, Michael J [VerfasserIn]

Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online

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ISBN: 1562862111

Language: English

Pages: 16 p

Keywords: Employees ; Training of ; Active learning ; Organizational learning ; Electronic books ; local

Abstract: This Info-line defines action learning as a group effort that involves solving real world problems through the use of acquired learning and implementing systems-wide solutions. It discusses why this process works and the benefits to organizations that use this technique. It features brief case studies from Whirlpool, National Semiconductor, General Electric, and Cigna International Property and Casualty Corporation.

Note: Includes bibliographical references

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From training to performance consulting (1997)

Callahan, Madelyn [VerfasserIn]

Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online

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ISBN: 156286209X

Language: English

Pages: 16 p

Keywords: Employees ; Training of ; Employees ; Rating of ; Electronic books ; local

Abstract: Reinventing your training department into a performance consulting department requires a roadmap. This Infoline is your quick and dirty guide. Not only does the issue give you the basics of performance consulting, but it provides detailed descriptions of the responsibilities, duties, and competencies expected of new performance consultants. Your roadmap for change also includes advice on how to make the transition successful by following a carefully crafted transition plan.

Note: Includes bibliographical references

URL: https://learning.oreilly.com/library/view/-/759702/?ar

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How to conduct a cost benefit analysis (1997)

American Society for Training and Development

Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online

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Language: English

Pages: 18 p

Keywords: Cost effectiveness ; Training ; Cost effectiveness ; Electronic books ; local

Abstract: This issue provides a detailed approach to calculating a cost-benefit analysis. It includes a four-step model to calculate costs: personnel, material, delivery, and total expenditures. It also presents practice case studies to explain the process.

Note: Includes bibliographical references

URL: https://learning.oreilly.com/library/view/-/759007/?ar

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The role of the performance intervention specialist : performance (1997)

Callahan, Madelyn R [VerfasserIn]

Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online

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Language: English

Pages: 16 p

Keywords: Performance technology ; Needs assessment ; Performance standards ; Electronic books ; local

Abstract: This is the second in a series of four Info-lines looking at the roles involved in the Human Performance Improvement Process. This issue describes the six competencies of the intervention specialist, the types of performance interventions and how to design and develop an intervention.

Note: Includes bibliographical references

URL: https://learning.oreilly.com/library/view/-/759714/?ar

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Systems thinking : organizational development (1997)

Zulauf, Carol Ann [VerfasserIn]

Alexandria, Va. : ASTD | Boston, Mass. :Safari Books Online

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Language: English

Pages: 16 p

Keywords: System theory ; Organizational learning ; Electronic books ; local

Abstract: This issue explains the value of applying systems thinking when solving problems or in times of organizational change. It outlines the characteristics and principles of systems thinking.

Note: Includes bibliographical references

URL: https://learning.oreilly.com/library/view/-/759703/?ar

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Accelerated learning : training basics (1997)

Fairbanks, Deborah M [VerfasserIn]

Alexandria, Va. : American Society for Training & Development (ASTD) | Boston, Mass. :Safari Books Online

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Language: English

Pages: 12 p

Keywords: Employees ; Training of ; Learning strategies ; Electronic books ; local

Abstract: The challenge to do more with less and in less time is the mantra of every organization. Accelerated learning is the training professionals answer to this business reality. This Infoline offers you a short course in the principles, process, and techniques of accelerated learning. You will learn how to use whole brain techniques that allow learners to acquire information and skills more efficiently and to retrieve, recall, or respond with confidence. These techniques include the use of music, peer teaching, collaboration, and mind mapping to improve the learning environment and get results.

Note: Includes bibliographical references

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How to train managers to train (1997)

Meyer, Kathy [VerfasserIn]

Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online

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Language: English

Pages: 16 p

Keywords: Employees ; Training of ; Executives ; Training of ; Electronic books ; local

Abstract: This Info-line explains how to relate to managers the importance of motivation, adult learning, and learning styles. Revised edition.

Note: Cover title. - Includes bibliographical references

URL: https://learning.oreilly.com/library/view/-/759003/?ar

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More productive meetings : business skills (1997)

American Society for Training and Development

Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online

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Language: English

Pages: 16 p

Keywords: Business meetings ; Electronic books ; local

Abstract: This issue describes the different purposes of meetings and common characteristics of effective meetings. It outlines planning steps, meeting process steps, and activity guidelines for more efficient, productive meetings, and covers the special roles participants play and how to deal with difficult people.

Note: Includes bibliographical references

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Create effective workshops : training basics (1997)

Bellman, Geoffrey M. [VerfasserIn] 1938- ; Kelly, Leslie [MitwirkendeR]

Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online

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Language: English

Pages: 12 p

Keywords: Workshops (Adult education) ; Employees ; Training of ; Electronic books ; local

Abstract: This issue presents methods and techniques for planning and conducting workshops, selecting types of learning exercises and activities, and preparing workshop leaders and facilitators.

Note: Includes bibliographical references

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Instructional objectives : instructional systems development (1997)

Plattner, Francis B [VerfasserIn]

Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online

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Language: English

Pages: 11 p

Series Statement: Info-line issue 9712

Keywords: Employees ; Training of ; Education ; Aims and objectives ; Instructional systems ; Design ; Electronic books ; local

Abstract: Learn how to write better cognitive (knowledge), psychomotor (skills), and affective (attitudes) objectives with guidelines and a case study from ISI Robotech. Revised edition.

Note: Includes bibliographical references

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On-the-job training : managing the training function (1997)

Levine, Charles I [VerfasserIn]

Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online

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Language: English

Pages: 16 p

Keywords: Employees ; Training of ; Electronic books ; local

Abstract: Most training, whether intentional or not, is on the job training. But how do you use the power of this ancient form of training to enhance performance? This Infoline covers the essentials of on-the-job training (OJT) with ideas for using both structured and unstructured OJT in your organization for maximum benefit. The issue offers a benchmarking exercise, a sample OJT checklist, and a checklist of OJT process steps.

Note: Includes bibliographical references

URL: lizenzpflichtig

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Measuring affective and behavioral change : evaluation & research (1997)

Robinson, Dana Gaines [VerfasserIn] 1944- ; Robinson, James C. [MitwirkendeR]

Alexandria, Va. : American Society for Training & Development | Boston, Mass. :Safari Books Online

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Language: English

Pages: 16 p

Keywords: Employees ; Training of ; Evaluation ; Behavioral assessment ; Electronic books ; local

Abstract: This Info-line stresses the importance of laying the groundwork for measuring behavior and affective changes resulting from training programs. It concentrates on Kirkpatrick's third level of evaluation, behavior, and discusses specific techniques to track and measure changes in behavior.

Note: Includes bibliographical references

URL: https://learning.oreilly.com/library/view/-/759110/?ar

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Course design and development : instructional systems development (1997)

American Society for Training and Development

Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online

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ISBN: 1562861662

Language: English

Pages: 16 p

Keywords: Instructional systems ; Design ; Employees ; Training of ; Electronic books ; local

Abstract: This issue covers two key components of instructional systems development: design and development of a training course. It describes the competency-based approach to design, and covers design basics, instructional strategies, course description, and course development materials.

Note: Includes bibliographical references

URL: lizenzpflichtig

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How to create a good learning environment : training basics (1997)

American Society for Training and Development

Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online

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ISBN: 1562861530

Language: English

Pages: 16 p

Keywords: Employees ; Training of ; Employee training facilities ; Electronic books ; local

Abstract: Why does even the most expertly designed and deployed training sometimes fail to produce the desired results? Could a poor learning environment be the answer? This issue presents a comprehensive discussion of why and how adults learn. It discusses various instruction methods, their characteristics, advantages and disadvantages, and offers concrete tips and advice on how you can create a winning learning environment in your organization.

Note: Includes bibliographical references

URL: lizenzpflichtig

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Conducting a mini needs assessment : instructional systems development (1995)

Gupta, Kavita [VerfasserIn]

Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online

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ISBN: 1562862073

Language: English

Pages: 14 p

Keywords: Training needs ; Needs assessment ; Employees ; Training of ; Electronic books ; local

Abstract: This issue defines a mini needs assessment as a process for identifying problems and solutions in a condensed period of time. It outlines a process model and guidelines for implementing the model and offers a mini need assessment stakeholders interview guide and sample action plan.

Note: Includes bibliographical references

URL: https://learning.oreilly.com/library/view/-/759611/?ar

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Transfer of training : training basics (1995)

American Society for Training and Development

Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online

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Language: English

Pages: 16 p

Keywords: Employees ; Training of ; Transfer of training ; Electronic books ; local

Abstract: This issue covers two approaches to training: far transfer and near transfer; it offers a transfer design and a transfer matrix model;it discusses how to ensure transfer of training is successful by using the transfer maintenance system; and reviews how, why, when, and who should measure the transfer of training.

Note: Includes bibliographical references

URL: https://learning.oreilly.com/library/view/-/759512/?ar

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MPI Ethno. Forsch.