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  • 2010-2014  (38)
  • Safari, an O’Reilly Media Company.  (38)
  • Sgroi, Anthony
  • [Erscheinungsort nicht ermittelbar] : Productivity Press  (38)
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  • 1
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    The Lean Prescription (2014)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    Sprache: Englisch
    Seiten: 1 online resource (183 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: In this book, Dr. Gabow, former CEO of Denver Health of 20 years, teams up with Philip Goodman, a 34-year veteran of Denver Health who directed the Lean System group, to share their Lean journey. The Lean Prescription: Powerful Medicine for Our Ailing Healthcare System tells the story of how Dr. Gabow led Denver Health to become the first healthcare organization to be awarded the Shingo Bronze Medallion Prize for Operational Excellence. Detailing the foundational Lean principles, the book provides readers with the benefit of the experience of an integrated healthcare system's successful seven-year Lean journey. This book grew out Gabow’s 40 years' experience as a practicing physician, teacher, researcher, and leader of a large, urban public healthcare system. About 10 years into her 20 years as CEO of the healthcare system, she began to look at how one could actually make healthcare work right. After a year of study, she and her team concluded that Lean was exactly what healthcare needed. During the seven-year Lean journey that followed, Denver Health dramatically improved quality of care. Denver Health achieved a reduction of the expected mortality rate to the lowest among the academic health center members of the University Health System Consortium in 2011.The financial results were equally impressive. Denver Health realized almost $200 million of well-documented, hard financial benefit over seven years. This book provides authoritative guidance on how to effectively implement a Lean transformation in a healthcare system that includes hospitals, HMOs, community health centers, call centers, and paramedics. Providing an accessible explanation of the Lean philosophy and tools, the book includes helpful exercises and examples of Lean applications. The book goes beyond the hospital environment to the broader healthcare sector. In December 2015, Gabow and Goodman were awarded the Shingo Research and Professional Publication Award for the book. The Shingo Research and Professional Publication Award recognizes and promotes research and writing regarding new knowledge and understanding of lean and operational excellence.
    Anmerkung: Online resource; Title from title page (viewed October 20, 2014) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781482246384/?ar
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  • 2
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    The Lean Anthology (2014)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    Sprache: Englisch
    Seiten: 1 online resource (248 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: The Lean Anthology: A Practical Primer in Continual Improvement presents operations management case studies that illustrate a Lean process improvement journey. Ideal for non-engineers, adult learners, and corporate or business education settings, this book can help you and your organization understand and apply Lean practices as part of a plan for saving money, generating revenues, or freeing up resources—particularly in settings not traditionally associated with Lean. The stories are easy to understand, simple accounts of everyday people negotiating life. The characters observe and integrate the principles of Lean into their personal and professional lives. Each Lean case study will help you understand and apply a different approach to the "relentless pursuit of the strategic elimination of waste." The stories are organized into a framework for implementing a Lean transformation called The Five Cs: Customer, Capability, Control, Coordination, and Context/Culture. These are the five stages of strategic operations design and improvement. The Five Cs framework is a new approach to understanding a Lean journey that you can apply in many settings. The Five Cs framework can help you become more effective in both your personal and professional lives. The book includes explanations with each case study, as well as brain teasers suitable for team discussion. These tools supply readers—even those without an operations management background—with an intuitive understanding of how to create value by eliminating waste.
    Anmerkung: Online resource; Title from title page (viewed November 3, 2014) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781482246797/?ar
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  • 3
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    Online-Ressource
    Leadership Basics for Frontline Managers (2014)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    Sprache: Englisch
    Seiten: 1 online resource (151 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: This book is classified and organised into three major headings: personal effectiveness, leadership, and communication. It focuses on interpersonal management skills and explains what it takes to improve how frontline managers and supervisors communicate and relate to their employees and customers.
    Anmerkung: Online resource; Title from title page (viewed March 5, 2014) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781482219968/?ar
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  • 4
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    Grow Your Factory, Grow Your Profits (2014)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    Sprache: Englisch
    Seiten: 1 online resource (175 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Entrepreneurship ; Success in business ; Electronic books ; local
    Kurzfassung: When I was first given the job of managing a small plastics factory back in 1989, I quickly realized that most of the books and teaching on Lean Manufacturing were designed for big companies and were not relevant to my factory. —Tim Mclean The last 25 years has seen Tim lead and assist over 100 small to medium-sized enterprise (SME) manufacturing operations. This experience has now been condensed in to Grow Your Factory, Grow your Profits: Lean for Small and Medium-Sized Manufacturing Enterprises , a start-to-finish guide on how to run a successful small and medium-sized manufacturing operation. The book presents case studies, practical examples, illustrations, charts, and pictures from real SME manufacturers to provide straightforward solutions to the issues facing every growing manufacturing business. In the book, Tim McLean explains: How to recruit the right people and design the right organization How to empower those people to take accountability and free yourself up from day to day "fire fighting" How to develop a Lean Plant Layout that will maximize productivity and optimize the use of space How to manage materials in order to slash inventory and shortages How to schedule production in order to cut lead times, cut inventory, and delight customers How to get started on a Lean transformation when you lack the resources of a big company The book details how SMEs differ from large organizations and why the approach to improvement must also be different. Covering the complete life cycle of small and medium-sized manufacturers, the book addresses a different SME manufacturing issue in each chapter. This enables readers to tackle issues at their own pace and in their own order of priority. Grow Your Factory, Grow Your Profits is essential reading for owners, managers, and operational leaders in the 90 percent of manufacturing enterprises that are small or medium sized.
    Anmerkung: Online resource; Title from title page (viewed December 3, 2014) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781482255850/?ar
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  • 5
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    Lean for Banks (2014)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    Sprache: Englisch
    Seiten: 1 online resource (239 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Business management ; Electronic books ; local
    Kurzfassung: Most banking institutions suffer from numerous inefficiencies, such as poor planning; inadequate coordination and communication; ineffective processes, tools, and workflow; and excessive bureaucracy. Lean for Banks describes in easy language how to use Lean and Six Sigma management practices to significantly improve the efficiency of bank operations. This book shows how to use Lean and Six Sigma management practices to improve the normal daily work in a bank, typically executed in the so-called "back offices." This work involves about 90 percent of bank employees and generates 90 percent of costs. Lean for Banks explains how to organize bank operations better, increase work productivity and quality by working smarter and not harder, make fewer mistakes and decrease rework, and elevate jobs from mundane and repetitive to creative and pleasantly challenging. Most importantly, it shows how to increase the satisfaction of bank customers and in turn enhance bank competitiveness and market share. Lean for Banks is intended for all levels of bank employees: back-office workers, first-level supervisors, middle- and higher-level managers, and corporate executives. It is also intended for all levels of students at schools that teach banking skills—short courses intended for tellers, college courses in advanced banking operations, and continuing education for bank managers and line employees. This book is an entry-level text on Lean and should give readers enough understanding to prepare them for active participation in Lean deployment activities.
    Anmerkung: Online resource; Title from title page (viewed November 21, 2014) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781482260847/?ar
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  • 6
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    Inverting the Paradox of Excellence (2014)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    Sprache: Englisch
    Seiten: 1 online resource (442 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: Over time, overemphasis and adherence to the same proven routines that helped your organization achieve success can also lead to its decline resulting from organizational inertia, complacency, and inflexibility. Drawing lessons from one of the best models of success, the evolutionary model, Inverting the Paradox of Excellence explains why your organization must proactively seek out changes or variations on a continuous basis for ensuring excellence by testing out a continuum of opportunities and advantages. In other words, to maintain excellence, the company must be in a constant state of flux! The book introduces the patterns and anti-patterns of excellence and includes detailed case studies based on different dimensions of variations, including shared values variations, structure variations, and staff variations. It presents these case studies through the prism of the "variations" idea to help you visualize the difference of the "case history" approach presented here. The case studies illustrate the different dimensions of business variations available to help your organization in its quest towards achieving and sustaining excellence. The book extends a set of variations inspired by the pioneering McKinsey 7S model, namely shared values, strategy, structure, stuff, style, staff, skills, systems, and sequence. It includes case history segments for Toyota, Acer, eBay, ABB, Cisco, Blackberry, Tata, Samsung, Volvo, Charles Schwab, McDonald's, Scania, Starbucks, Google, Disney, and NUMMI. It also includes detailed case histories of GE, IBM, and UPS.
    Anmerkung: Online resource; Title from title page (viewed July 14, 2014) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781466592162/?ar
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  • 7
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    Handbook of Concierge Medical Practice Design (2014)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    Sprache: Englisch
    Seiten: 1 online resource (212 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: In concierge medicine, physicians develop amenities-rich membership programs and collect a monthly or annual membership fee to pay for the amenities in addition to the medical services rendered. Handbook of Concierge Medical Practice Design examines the many considerations physicians must make prior to transitioning their practices into concierge services. Maria K. Todd, a recognized expert in concierge medicine, branding, consulting, healthcare, marketing, medical tourism, planning, and physician practice administration, explains how to set up a concierge practice. She describes how this new business model affects workflow and outlines financial considerations—including managed care payer relations, the hybrid practice, and predictive modeling—to uncover the hidden factors that affect bottom-line performance. The book supplies readers with models for creating a business plan and a strategy for transforming a practice into a concierge practice. It concludes by covering the legal aspects of creating a concierge practice. It includes patient acquisition and retention strategies as well as detailed plans for adding additional doctors and physician extenders, such as nurse practitioners and physician assistants. The book provides sample employment contracts and advice on how to select and work with consultants. It includes chapters on business process re-engineering, workflow management, financial considerations, competitive analysis, developing a business plan, and how to market the new practice.
    Anmerkung: Online resource; Title from title page (viewed December 10, 2014) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781466568181/?ar
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  • 8
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    The Basics of Hoshin Kanri (2014)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    ISBN: 1000618579 , 9781000618570 , 1138438219 , 9781138438217 , 1482218704 , 9781482218701
    Sprache: Englisch
    Seiten: 1 online resource (165 pages)
    Ausgabe: 1st edition
    Paralleltitel: Erscheint auch als
    DDC: 658.4/01
    Schlagwort(e): Business planning ; Organizational change ; Communication in management ; Electronic books ; local ; Business planning ; Communication in management ; Organizational change
    Kurzfassung: The problem with most Hoshin Kanri books is that they describe a complex methodology that is overwhelming to most leaders and their organizations. The need to essentially change the culture of the entire organization to make Hoshin work isn’t practical for most companies when first starting out. The Basics of Hoshin Kanri uses an easy-to-follow story format to simplify and explain Hoshin Kanri – a method for strategy deployment. Supplying clear descriptions of the steps of Hoshin Kanri, it advocates using Hoshin as an important tool for improving an organization’s existing planning and execution system while simultaneously moving the culture of the organization forward. The book provides readers with a new understanding of Hoshin Kanri as a powerful deployment system for strategic planning, defining a direction and priorities, and aligning the organization around that direction. It begins by telling the story of a manufacturing executive that uses a simple Hoshin Kanri approach to make significant change in his personal life. Next, the book illustrates how this executive prepares to apply Hoshin Kanri to deploy strategy within his business. It concludes by presenting fascinating excerpts from the author’s own interviews with experts in the field of Hoshin Kanri. All business leaders want their organizations to be "great" in all respects, but the reality is that they must get to "good" before they can consider becoming "great."
    Anmerkung: Online resource; Title from title page (viewed August 21, 2014) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
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  • 9
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    The Innovative Lean Machine (2014)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    Sprache: Englisch
    Seiten: 1 online resource (264 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: In order for an organization to thrive in a competitive business environment, its strategy, people, and branding must be fully optimized. The Innovative Lean Machine: Synchronizing People, Branding, and Strategy to Win in the Marketplace explains how to use Lean principles and visual tools to maximize these core components in any business. The book demystifies theory with examples of the various visual tools any organization can rely on during the idea generation, product development, and branding processes. Filled with easy-to-follow graphics, charts, and tables, the text provides a simple, yet effective, series of visual frameworks that readers can immediately apply with little or no difficulty. Describing how to ensure your business planning reflects what is most valuable to your customers, this resource presents the insights of a creative thought process that drives innovative solutions. It considers the key aspects of Lean that can help you drive innovation in the development of your organization’s branding, strategy, and in the selection and management of its people. It also includes discussions on the characteristics of highly effective and trustworthy people. After reading this book, you will better understand how to use Lean tools to build a stronger brand, build better market strategies, and identify and retain effective people. You will also gain an understanding of what it takes to align all organizational activities to ensure maximum value for your customers while relentlessly driving out waste.
    Anmerkung: Online resource; Title from title page (viewed September 26, 2014) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781482245271/?ar
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  • 10
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    The Lean Management Systems Handbook (2014)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    Sprache: Englisch
    Seiten: 1 online resource (549 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: Performance management, the primary focus of a Lean organization, occurs through continuous improvement programs that focus on education, belief systems development, and effective change management. Presenting a first-of-its-kind approach, The Lean Management Systems Handbook details the critical components required for sustainable Lean management. Positioning Lean as a management operational philosophy far beyond the traditional set of improvement tools, the book explains how managers at all levels of the organization can integrate Lean into their daily management activities. It defines the Lean philosophy as well as the beliefs and behaviors required to develop a thriving Lean company culture. The book captures the essence of Lean learning and Lean doing and illustrates practical applications of Lean management. It begins by covering the basics that encompass Lean management and leadership in two critical areas: maintenance/control and improvement. After reading this book, you will better understand how to see waste, measure waste, eliminate waste, and develop an active change improvement workplace. You will also gain the practical understanding required to determine which Lean tool is best suited to your particular need for supporting an organization-wide management system. Expounding on essential Lean concepts, this is an ideal guide to help new managers and leaders make the transition from theory to successful application in the field. Complete with brief summaries and examples of the most important tools in Lean management systems development in each chapter, the book provides a reliable roadmap for deploying a Lean management system across your organization, and subsequently across your entire value stream.
    Anmerkung: Online resource; Title from title page (viewed July 11, 2014) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781466564350/?ar
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  • 11
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    Leveraging Lean in Medical Laboratories (2014)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    Sprache: Englisch
    Seiten: 1 online resource (330 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: This book is part of a series of titles that are a spin-off of the Shingo Prize-winning book Leveraging Lean in Healthcare: Transforming Your Enterprise into a High Quality Patient Care Delivery System. Each book in the series focuses on a specific aspect of healthcare that has demonstrated significant process and quality improvements after a Lean implementation. Lean principles can help medical laboratories drive up efficiencies and quality without increasing costs or compromising quality. Leveraging Lean in Medical Laboratories: Creating a Cost Effective, Standardized, High Quality, Patient-Focused Operation provides a functional understanding of Lean laboratory processes and quality improvement techniques. This book is an ideal guide for healthcare executives, leaders, process improvement team members, and inquisitive frontline workers who want to implement and leverage Lean in medical laboratories. Supplying detailed descriptions of Lean tools and methodologies, it identifies powerful Lean solutions specific to the needs of the medical laboratory. The first section provides an overview of Lean concepts, tools, methodologies, and applications. The second section focuses on the application of Lean in the laboratory environment. Presenting numerous examples, stories, case studies, and lessons learned, it examines the normal operation of each area in the lab environment and highlights the areas where typical problems occur. Next, it walks readers through various Lean initiatives and demonstrates how Lean tools and concepts have been used to achieve lasting improvements to processes and quality of care. It also supplies actionable blueprints that readers can duplicate or modify for use in their own institutions. Illustrating leadership’s role in achieving departmental goals, this book will provide you with a well-rounded understanding of how Lean can be applied to achieve significant improvements throughout the entire continuum of care.
    Anmerkung: Online resource; Title from title page (viewed December 3, 2014) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781482234473/?ar
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  • 12
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    Leveraging Lean in Surgical Services (2014)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    ISBN: 9781482234497
    Sprache: Englisch
    Seiten: 1 online resource (380 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: This book is part of a series of titles that are a spin-off of the Shingo Prize-winning book Leveraging Lean in Healthcare: Transforming Your Enterprise into a High Quality Patient Care Delivery System. Each book in the series focuses on a specific aspect of healthcare that has demonstrated significant process and quality improvements after a Lean implementation. The result of implementing Lean in the surgical suite is a powerful and proven mix that enables members of cross-functional teams to improve their processes, efficiency, and financial performance. Leveraging Lean in Surgical Services: Creating a Cost Effective, Standardized, High Quality, Patient-Focused Operation provides a functional understanding of Lean processes and quality improvement techniques for the surgical department. This book is an ideal guide for healthcare executives, leaders, process improvement team members, and inquisitive frontline workers who want to implement and leverage Lean in the surgical suite. Supplying detailed descriptions of Lean tools and methodologies, it identifies powerful solutions specific to the needs of surgical services. The first section provides an overview of Lean concepts, tools, methodologies, and applications. The second section focuses on the application of Lean in the surgical services environment. Presenting numerous examples, stories, case studies, and lessons learned, it examines the normal operation of each area in the surgical suite and highlights the areas where typical problems occur. Next, the book walks readers through various Lean initiatives and demonstrates how Lean tools and concepts have been used to achieve lasting improvements to processes and quality of care. It also introduces actionable blueprints that readers can duplicate or modify for use in their own institutions. Illustrating leadership’s role in achieving departmental goals, this book will provide you with a well-rounded understanding of how Lean can be applied to achieve significant improvements throughout the entire continuum of care.
    Anmerkung: Online resource; Title from title page (viewed December 3, 2014) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
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  • 13
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    Green Power (2014)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    ISBN: 9781466590496
    Sprache: Englisch
    Seiten: 1 online resource (603 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local ; Electronic books
    Kurzfassung: Green Power: Perspectives on Sustainable Electricity Generation provides a systematic overview of the current state of green power and renewable electrical energy production in the world. Presenting eight in-depth case studies of green power production and dissemination, it illustrates the experiences and best practices of various countries on this
    Anmerkung: Online resource; Title from title page (viewed February 5, 2014) , Mode of access: World Wide Web.
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  • 14
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    Removing the Barriers to Efficient Manufacturing (2013)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    Sprache: Englisch
    Seiten: 1 online resource (294 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Engineering ; Electronic books ; local
    Kurzfassung: W. Edwards Deming’s central premise was that improvements in product quality would increase productivity, improve competitive position, and help ensure long-term survival. Point 12 of his landmark 14 Points for Management says that management’s job is to remove the barriers that keep people from taking pride in their work. That’s exactly what this book is about. Shedding new light on Deming’s 14 Points, Removing the Barriers to Efficient Manufacturing: Real-World Applications of Lean Productivity outlines time-tested organizational structures and methods to help you reduce variability and deliver high-quality products consistently. It describes the financial losses that can occur as a result of variability and details the specific activities management must engage in to avoid these losses and ensure long-term success. Instead of taking you on a "random walk," the book supplies each manufacturing group in your organization with straightforward directions for creating a smooth-running facility with reduced variability. It includes "work assignments" in each chapter that, if completed in the order presented, will guide you through the creation of the Model Vision for your manufacturing facility. It also: Covers key topics on working with people, including training and retraining Supplies pointers for working with unions Considers Single Minute Exchange of Die (SMED) Describes how to put it all together with action plans The book includes a write up on Deming’s famous Red Bead Experiment as well as an introduction to statistical process control techniques in the appendices. Filled with real-world examples and a case study to illustrate essential concepts, the book arms you with the insight and common-sense approaches required to build on Deming’s fundamental principles and consistently deliver high-quality products that instill a sense of pride in your workforce.
    Anmerkung: Online resource; Title from title page (viewed January 25, 2013) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781466555518/?ar
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  • 15
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    Getting Unstuck (2013)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    ISBN: 9781466596436
    Sprache: Englisch
    Seiten: 1 online resource (169 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Leadership ; Teams in the workplace ; Organizational behavior ; Electronic books ; local
    Kurzfassung: Humans are naturally wired to solve problems. Implement the right solutions and the problems generally go away. Paradoxes are quite different. They consist of opposites that do not appear to be able to coexist, but must. Most of the issues that keep organizations from achieving strategic success are not problems, they are paradoxes. Practical approaches to address our most important paradoxes do exist. By reading this book you will learn how to address the paradoxes commonly encountered in organizations and in life. Getting Unstuck: Using Leadership to Execute Paradoxes with Confidence will teach you how to balance key paradoxes to achieve greater long-term growth and enhanced sustainability than those who rely on financial data and problem solving methods alone. It addresses the issues that are the most troublesome to people and the organizations they work for. Describing how to think and work more strategically, the book introduces the language and tools you need to share innovative approaches to dilemmas within your organization and to develop better working relationships, both internally and externally. It provides a practical and powerful platform to help you develop new possibilities and achieve your strategic objectives. You will learn how to see conflict with a fresh set of eyes, how to redefine your roles, and how to become more effective professionally and personally. If you have experienced trouble implementing strategic objectives, difficulties getting people from different parts of your organization to work together; if you want to achieve a higher level of success, if you feel stuck, then read this book. Filled with examples of real-world paradoxes, it supplies valuable insights into the root causes of workplace conflicts to help you execute change with greater confidence and effectiveness.
    Anmerkung: Online resource; Title from title page (viewed September 3, 2013) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
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  • 16
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    Sustainable Lean (2013)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    ISBN: 9781482201550 , 1482201550
    Sprache: Englisch
    Seiten: 1 online resource (183 pages)
    Ausgabe: 1st edition
    DDC: 658
    Schlagwort(e): Lean manufacturing ; Organizational change ; Industrial management ; Entrepreneurship ; Success in business ; Electronic books ; local ; Production allégée ; Changement organisationnel ; Gestion d'entreprise ; Industrial management ; Lean manufacturing ; Organizational change
    Kurzfassung: If you’ve employed consultants and embarked on a Lean transformation only to find your efforts stall after the consultants leave, this book will teach you what you must do to stay the course over the long term. Using a compelling novel format, Sustainable Lean: The Story of a Cultural Transformation illustrates the process of implementing a sustainable Lean transformation. The book follows Jim, the plant manager of an electronics firm that has already seen its first Lean initiative fail. Jim realizes that if he doesn’t act quickly, his job and the jobs of everyone in the factory might be in jeopardy. Jim meets a Lean consultant who agrees to help him implement and sustain a new transformation. Readers follow along as Jim learns invaluable lessons that help him and his plant see costs plummet, on-time delivery reach nearly 100 percent, and defects drop by close to 80 percent. Using simple terms and an ongoing example, the book demonstrates how to use top-down metrics to identify strategic and tactical opportunities for improvement. It describes how to conduct Hoshin Kanri (strategic policy deployment). It also describes the relationship between top-down metrics, organizational accountability, the breaking down of "stovepipes," and the concept of "alignment" that comes about as the result of Hoshin Kanri. Detailing a data-driven methodology to help you set boundaries for effective decision making, this book will inspire manufacturers to achieve world-class production and efficiency standards—one factory, one business at a time.
    Anmerkung: Online resource; Title from title page (viewed March 1, 2013) , Mode of access: World Wide Web.
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  • 17
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    Achieving HR Excellence through Six Sigma (2013)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    Sprache: Englisch
    Seiten: 1 online resource (215 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: Although world-class firms like GE and Motorola have relied on Six Sigma to build their performance cultures, these processes are all too often left out of human resources (HR) functions. This lack of Six Sigma principles is even more surprising because preventing errors and improving productivity are so critical to the people management processes of hiring, retention, appraisal, and development. From the history and evolution of the Total Quality movement to initiatives for introducing a Six Sigma continuous process improvement strategy in your HR department, Achieving HR Excellence through Six Sigma introduces a new way to envision your role within the organization. It explains how this powerful methodology works and supplies a roadmap to help you find and eliminate waste in your HR processes. Describing exactly what HR excellence means, the book outlines dozens of proven approaches as well as a hierarchy of the exact steps required to achieve it. It illustrates the Six Sigma methodology from the creation of a project to its successful completion. At each stage, it describes the specific tools currently available and provides examples of organizations that have used Six Sigma within HR to improve their organizations. The text presents proven approaches that can help you solve and even eliminate people management problems altogether. Filled with real-world examples, it demonstrates how to implement six sigma into the transformational side of your organization. It also includes a listing of additional resources to help you along your Six Sigma journey. Explaining how to build a new business model for your HR organization, the book supplies the new perspective and broad view you will need to discover and recommend game-changing alternatives to traditional HR approaches in your organization.
    Anmerkung: Online resource; Title from title page (viewed July 18, 2013) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781466586468/?ar
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  • 18
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    LEAN Supply Chain Planning (2013)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    ISBN: 9781482205343
    Sprache: Englisch
    Seiten: 1 online resource (493 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: Delivering excellent service to all customers is the key imperative for many sustainable businesses. So why do so many supply chains struggle to fulfill customer requirements at competitive costs? The answer is simple: traditional supply chain planning, which was tailored to a predominantly stable and predictable business environment, cannot handle
    Anmerkung: Online resource; Title from title page (viewed November 26, 2013) , Mode of access: World Wide Web.
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  • 19
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    Baldrige Award Winning Quality, 18th Edition (2013)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    Sprache: Englisch
    Seiten: 1 online resource (408 pages)
    Ausgabe: 18th edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: The Malcolm Baldrige National Quality Award is the highest level of national recognition for performance excellence that a U.S. organization can receive. Now in its 18th edition, Baldrige Award Winning Quality is still the most widely used and recognized book on the Malcolm Baldrige National Quality Award. It provides readers with a simple, yet comprehensive resource, for understanding the most current criteria for this prestigious business performance award. The definitive resource for helping companies achieve world-class results, Baldrige Award Winning Quality – 18th Edition: How to Interpret the Baldrige Criteria for Performance Excellence is the only book on the Baldrige criteria to detail, in simple and straightforward language, every category, examination item, and area to address. From understanding the scoring system to preparing for a site visit, it guides you through all stages in the process. Reflecting the new criteria (2013-2014) that address education and healthcare, this edition outlines a comprehensive plan that is suitable for any company in any industry. Offering detailed explanations of each of the 17 "Examination Items" and the 36 "Areas to Address" that compose the seven major categories, the book reveals exactly what examiners look for in each area and suggests what you need to include. It also discusses: Criteria of leadership and the role of senior management in the award process Importance of a long- and short-term strategic plan Where and how to satisfy the requirements for demonstrating effective "process" and "results" Lists of state award programs based on the Baldrige criteria Core values and themes that underlie the award How to weigh the importance of the 36 "Areas to Address" The significance of the Baldrige scoring scale, and its role in achieving performance excellence The book devotes a chapter to supplying a clear and concise explanation on how to prepare for a site visit from the board of examiners. It details each facet of the site visit, including its purpose, what a Baldrige examiner looks for, and the questions typically asked during the visit. Complete with rules for preparing graphics and charts, the book includes helpful tips to help you avoid common mistakes when completing the application.
    Anmerkung: Online resource; Title from title page (viewed August 21, 2013) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781439893821/?ar
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  • 20
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    Achieving Patient (aka Customer) Experience Excellence (2013)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    Sprache: Englisch
    Seiten: 1 online resource (137 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Health ; Electronic books ; local
    Kurzfassung: Written by internationally acknowledged experts in the customer and patient experience movement, Achieving Patient (aka Customer) Experience Excellence: Lessons From a Successful Cultural Transformation in a Hospital clearly outlines the principles and development phases of a great customer experience transformation. Using an engaging story, it allows readers to follow the journey of Community General, a healthcare organization that went from struggling to being nationally recognized for its performance and customer satisfaction success. Demonstrating how Community General was able to achieve its cultural transformation, the book presents valuable lessons learned that can be applied across a range of industries, including healthcare, telecom, and financial services. Each chapter begins with a case study that describes the experiences of the authors—the director of customer experience design, the director of imaging services, a consultant, and a business psychologist—allowing readers to learn from their success and struggles. Each chapter also includes a management learning section that provides practical advice and helpful tips for healthcare managers on their journey towards achieving excellence in the patient experience. Representing decades of battle-tested experience, this book will not only help you understand the components required to build a customer-centric culture, but will also provide the mindset you will need to strike the ideal balance between patient (aka customer) satisfaction and business benefit.
    Anmerkung: Online resource; Title from title page (viewed June 10, 2013) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781466583085/?ar
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  • 21
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    The Pocket Guide to the Baldrige Award Criteria (5-Pack), 17th Edition (2013)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    ISBN: 9781482215656
    Sprache: Englisch
    Seiten: 1 online resource (64 pages)
    Ausgabe: 17th edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: Updated yearly to match changing requirements, this guide is designed to help you understand the criteria for the Malcolm Baldrige National Quality Award . The Baldrige criteria are being used by thousands of organizations around the world to evaluate their progress toward becoming the best in their fields. This 17th edition of The Pocket Guide to the Baldrige Criteria begins with commonly asked questions about the Award criteria. It then breaks down the 19 items under the seven category headings of the Baldrige criteria with concise explanation and quick tips of what excellent companies do in each area.
    Anmerkung: Online resource; Title from title page (viewed June 10, 2013) , Mode of access: World Wide Web.
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  • 22
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    The Right Choice (2012)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    Sprache: Englisch
    Seiten: 1 online resource (176 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: The need for competent leadership remains one of the most pressing issues facing organizations. Introducing a powerful technique to help readers become better decision makers, The Right Choice: Using Theory of Constraints for Effective Leadership supplies the understanding required to manage effectively well into the future through the use of the coaching cycle and the reflection process. Using case studies, the book explains how to create a leadership culture at the organizational, team, and individual levels through the development of the flight crew, as well as how to link that to effective strategies and tactics in leading the organization forward. The case studies illustrate what leaders have actually done, what they’ve struggled with, and the importance of understanding causal relationships. Emphasizing the importance of consequences when making choices, the book reflects the author's vast experience with companies across a range of industries. It explains how to resolve conflicts and restore relationships through the use of time-tested tools, in particular, the cloud technique from the Theory of Constraints Thinking Processes. The book details a practical methodology that you can use in various situations. Through the use of the coaching cycle and the coaching quadrant, it provides a solid platform for any leader wishing to take their organization forward. The tools and methods described in this book will help you become a leader who engages with the people in your organization and allows them to choose to engage rather than be forced.
    Anmerkung: Online resource; Title from title page (viewed May 21, 2012) , Mode of access: World Wide Web.
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  • 23
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    Electronic Health Record (2012)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    Sprache: Englisch
    Seiten: 1 online resource (399 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: An accessible primer, Electronic Health Record: A Systems Analysis of the Medications Domain introduces the tools and methodology of Structured Systems Analysis as well as the nuances of the Medications domain. The first part of the book provides a top-down decomposition along two main paths: data in motion —workflows, processes, activities, and tasks in parallel to the analysis of data at rest —database structures, conceptual, logical models, and entities relationship diagrams. Structured systems analysis methodology and tools are applied to: electronic prescription, computerized physician order entry, drug dispensation, medication administration, and clinical decision support. Assuming no previous clinical and/or informatics knowledge, the book supplies a comprehensive view of the EHR/EMR with dedicated chapters on: user interface considerations, reporting requirements, and standards and vocabularies for meaningful use. Containing clear language and more than 170 figures and 100 review questions with answers—this book is a great companion for Healthcare IT professionals and an ideal resource for clinical informatics students. Praise for the book: … a common sense guide to this new world of informatics … should prove invaluable to the clinician making his/her way past the commercial hype into the realm of true understanding of the systems of medical informatics. … strongly recommended … . —William F. Bria MD, CMIO Shriners Hospitals for Children, President of the Board, Association of Medical Directors of Information Systems Finally, here’s a textbook that the market and the industry have been looking for. The author has captured the details of the information flows involved in the EHR while processing an order or prescription from inception to completion. —Joseph T. Finn, RPh, MBA … a thoughtful and well-constructed manual to understanding and incorporating the complex and many-sided aspects of medication concepts … a clear and accessible entry to this challenging topic. —Don Martin, Managing Consultant ... encompasses high-value, high-volume therapeutic transactions of indescribable complexity that touch nearly every licensed professional in a hospital … I’m hoping the vendors of my own hospital’s systems take its recommendations to heart. —Mr. HIStalk, Healthcare IT Blogger …. a very useful guide … provides the necessary detail that is often missing in many books… very useful in health informatics education at universities and courses with...
    Anmerkung: Online resource; Title from title page (viewed March 22, 2012) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781439878521/?ar
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  • 24
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    The Basics of Self-Balancing Processes (2012)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    Sprache: Englisch
    Seiten: 1 online resource (108 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Engineering ; Electronic books ; local
    Kurzfassung: Self-Balancing is not just a tweak or change to assembly line balancing, but a completely transformed method for achieving continuous flow. Among the reasons you should try Self-Balancing is that you can expect a productivity improvement of at least 30 percent—with improvements of 50-60 percent quite common. Using a well-tested method for successful improvements initiated by the author, The Basics of Self-Balancing Processes: True Lean Continuous Flow is the first book to explain how to achieve continuous flow in both simple and complex manufacturing environments. It describes how to recognize and resolve weak links to ensure continuous flow in your manufacturing operations. The book offers rules, tools, and guidelines to help you not only solve problems at the root, but even eliminate them before they start. It reviews the shortcomings of traditional assembly line balancing and walks readers through the new paradigm of Self-Balancing. The text includes a comprehensive overview that demonstrates the power, flexibility, and breakthroughs possible with this method. Offering solutions to the shortcomings associated with standard line balancing—including inventory buffers, variation, and operator pace—it provides you with the tools and understanding required to deal with batch and off-line processes, debug your line, arrange your parts and tools, and design your own Self-Balanced cells. Watch Gordon Ghirann discuss how his book can increase the productivity of your business. http://www.youtube.com/watch?v=yte0622XbcI&feature=youtu.be
    Anmerkung: Online resource; Title from title page (viewed February 13, 2012) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781439819654/?ar
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  • 25
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    Amoeba Management (2012)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    ISBN: 9781466509528
    Sprache: Englisch
    Seiten: 1 online resource (164 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: Especially effective in dynamic and highly competitive environments, the Amoeba Management System has received attention from the Harvard Business Review and has already been successfully adopted at more than 400 companies around the world. At the heart of this innovative management system is a business philosophy based on doing the right thing as
    Anmerkung: Online resource; Title from title page (viewed August 20, 2012) , Mode of access: World Wide Web.
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  • 26
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    Lean-Led Hospital Design (2012)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    Sprache: Englisch
    Seiten: 1 online resource (338 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: Instead of building new hospitals that import old systems and problems, the time has come to reexamine many of our ideas about what a hospital should be. Can a building foster continuous improvement? How can we design it to be flexible and useful well into the future? How can we do more with less? Winner of a 2013 Shingo Prize for Operational Excellence! Answering these questions and more, Lean-Led Hospital Design: Creating the Efficient Hospital of the Future explains how hospitals can be built to increase patient safety and reduce wait times while eliminating waste, lowering costs, and easing some of healthcare’s most persistent problems. It supplies a simplified timeline of architectural planning—from start to finish—to guide readers through the various stages of the Lean design development philosophy, including Lean architectural design and Lean work design. It includes examples from several real healthcare facility design and construction projects, as well as interviews with hospital leaders and architects. Check out a video of the authors discussing their book, Lean-Led Hospital Design at the 2012 Med Assets Healthcare Business Summit. www.modernhealthcare.com/section/LiveatHBS
    Anmerkung: Online resource; Title from title page (viewed March 16, 2012) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781439868287/?ar
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  • 27
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    Creating a Lean R&D System (2012)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    Sprache: Englisch
    Seiten: 1 online resource (267 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: The ability to find and remove barriers between people and their systems in R&D can almost guarantee a doubling in performance, and often delivers multiples of that. R&D teams that have smooth handoffs deliver 100 percent of the required knowledge at those handoffs. As a result, such teams do not lose critical information, have unexpected knowledge gaps appear in their projects, or have uncoordinated knowledge transfers that waste minutes, days, and even months every year. Creating a Lean R&D System: Lean Principles and Approaches for Pharmaceutical and Research-Based Organizations lays out the logic of why Lean implementation isn’t strictly for manufacturing and describes why it can be just as effective in R&D organizations. Terence Barnhart, former senior director of continuous improvement at Pfizer R&D, describes the theoretical and physical underpinnings of creating a Lean transformation in any R&D organization, as exemplified by the Lean transformation initiated within the R&D division of a global pharmaceutical company. Describing how to merge Lean principles with the cultural virtues inherent in R&D, the book presents Lean approaches that can be easily applied in pharmaceutical and research-based organizations. It takes a strategic approach to solving two problems unique to the Lean field. The first is in noting the key distinctions between R&D and manufacturing, and developing a Lean approach specific to the R&D environment. The second is that it proposes a systematic middle-out (merger/maneuver) strategy to help you initiate and sustain a Lean culture within your pharmaceutical R&D organization that will help you immediately engage all stakeholders involved.
    Anmerkung: Online resource; Title from title page (viewed July 30, 2012) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781439800782/?ar
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  • 28
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    Out of the Present Crisis (2012)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    ISBN: 9781466504448
    Sprache: Englisch
    Seiten: 1 online resource (301 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: Today, organizations have achieved an overall failure rate above 80 percent with Lean, Six Sigma, Lean Six Sigma, and continuous improvement in general. This is certainly not due to a shortage of books, consultants, and other online resources about the methodologies and tools, or the success stories of Toyota and others. However, it is due to a shortage of knowledge and practice about the most critical success factors of improvement: leadership, sustaining infrastructure, behavioral and cultural transformation, and now emerging technology. These factors produce 90 percent of the success with continuous and sustainable improvement; the methodologies and tools represent an irrelevant 10 percent. For decades, most organizations have focused on this quick and easy, irrelevant 10 percent through an endless series of fad, in-vogue improvement programs as they attempt to mimic the best-in-class practices of the most successful organizations. Out of the Present Crisis: Rediscovering Improvement in the New Economy is the contemporary version of Deming’s famous 1982 book, "Out of the Crisis." The author builds a solid case for organizations to aggressively pursue the next generation of systematic and sustainable improvement through a combined strategy of Deming’s back-to-basics, innovation and breakthrough thinking, integration of emerging and enabling technology, and adaptive improvement across diverse environments and industries. The book’s practical, pragmatic style is backed up by many real world examples and personal experiences. If you're looking for another book about Lean or Six Sigma "tools" this is not it. But it is a book about how to achieve lasting success by making improvement the cultural standard of excellence and living code of conduct in organizations. This popular book provides executives with an up-to-date and proven reference guide for rediscovering successful systematic and sustainable improvement in today’s economy. The author demonstrates the importance of viewing improvement as a continuous manageable " process " and covers the most critical success factors of leadership, sustaining infrastructure, behavioral and cultural transformation, and emerging technology in a practical, no-nonsense, "how-to-do" style. The book provides specific guidance for all industries including public and private corporations, hospitals, financial services, airlines, municipalities, and federal, state, and local governments.
    Anmerkung: Online resource; Title from title page (viewed May 21, 2012) , Mode of access: World Wide Web.
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  • 29
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    The Basics of Project Evaluation and Lessons Learned (2011)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    Sprache: Englisch
    Seiten: 1 online resource (161 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: How do you determine if your project was a success (beyond being within budget and completed on time)? How do you determine the impact of a project? How do you capture valuable knowledge from a current or past project to enhance future programs? The answer to all three questions is through project lessons learned. Recipient of the 2012 PMI David I. Cleland Project Management Literature Award Although lessons learned provide invaluable information for determining the success or failure of projects, a systematic method for conducting lessons learned is critical to the ongoing success of your projects, programs, and portfolios. The Basics of Project Evaluation and Lessons Learned details an easy-to-follow approach for conducting lessons learned on any project, in any organization. Whether your job entails running small projects from a home-based business or managing large projects as a part of an international supply chain, this book will be of great benefit. It outlines a well-indexed strategy to capture, categorize, and control lessons based on best practices. Reinforcing the project standards as outlined in the Project Management Body of Knowledge ( PMBOK ® Guide ) published by the Project Management Institute (PMI ® ), the book incorporates the five Project Management Process Groups (Initiating, Planning, Executing, Monitoring/Controlling and Closing). It also integrates the nine Project Management Knowledge Areas—Communications, Cost, Human Resources, Integration, Procurement, Quality, Risk, Scope and Time. Synthesizing essential concepts of project evaluation and lessons learned into an easy-to-follow process, the book: Outlines a practical 10-step process for conducting effective lessons learned Includes a wealth of project job aids, including templates, checklists, forms, and a Project Evaluation Resource Kit (PERK) on the accompanying CD Is supported by a comprehensive website at http://www.lessonslearned.info Based on more than a decade of research supported by renowned experts in the field of evaluation, this practical guide delivers the necessary resources for active engagement. It introduces innovative concepts, improved models, and highlights important considerations to help you gain a multi-dimensional perspective of project evaluation in the context of lessons learned.
    Anmerkung: Online resource; Title from title page (viewed November 11, 2011) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781439872468/?ar
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  • 30
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    The Exchange (2011)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    ISBN: 9781466503021
    Sprache: Englisch
    Seiten: 1 online resource (138 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: This book introduces a process called The Exchange that will make ones job easier. It is about the kinds of conflicts that drive a manager or supervisor crazy. The book is intended for the designated problem solvers, whether official or unofficial.
    Anmerkung: Online resource; Title from title page (viewed April 4, 2011) , Mode of access: World Wide Web.
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  • 31
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    The Practical Application of the Process Capability Study (2011)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    ISBN: 9781439847794
    Sprache: Englisch
    Seiten: 1 online resource (163 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: This book shows readers how to use the process capability study to increase return on investment from their statistical process control/Six Sigma effort and make their company more competitive. It provides benefits to every department within a manufacturing organization.
    Anmerkung: Online resource; Title from title page (viewed January 28, 2011) , Mode of access: World Wide Web.
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  • 32
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    Progressive Kaizen (2011)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
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    ISBN: 9781439846094
    Sprache: Englisch
    Seiten: 1 online resource (219 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: This book addresses how to make Kaizen a formidable competitive weapon. It serves as reinforcement for the key role the Lean coordinator holds in training and leading change that serves to make and keep a manufacturing firm world competitive.
    Anmerkung: Online resource; Title from title page (viewed January 28, 2011) , Mode of access: World Wide Web.
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  • 33
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    Your Customers' Perception of Quality (2011)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    Sprache: Englisch
    Seiten: 1 online resource (225 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: Providing the insight and tools needed to improve the perception your customers have about the quality of your product or service, Your Customers' Perception of Quality: What It Means to Your Bottom Line and How to Control It introduces a ground-breaking model for measuring the impact of quality perception on your bottom line. Allowing you to look at quality from an outside-in, truly customer-centric perspective, the authors pave a concrete connection between enhanced customer perception and increased profitability. The book introduces cutting-edge concepts in customer-centric quality—explaining exactly how to identify, plan, cost justify, manage, and deliver consistent improvements to the factors that matter most to your customers. Helping you harness the power of the universal set of tools, techniques, and methods at your disposal in the field of quality, the book: Unveils a model that provides quantifiable information for determining the impact of customer perception on your bottom line Details a strategic model for attaining long-term benefits—including the tools required to make the necessary tactical changes Includes a wealth of customizable tools to help kick-start implementation efforts The text clearly illustrates how to implement methods proven to improve operational efficiencies, foster customer loyalty, and drive increased revenue through positive word of mouth. Complete with helpful checklists, templates, tools, and detailed instructions on how to tailor them to your company, the authors guide you through the path of evaluating, analyzing, and implementing the value-adding adjustments needed to drive profits and boost customer loyalty.
    Anmerkung: Online resource; Title from title page (viewed April 25, 2011) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781439845813/?ar
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    The Basics of Process Mapping, 2nd Edition (2011)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    Sprache: Englisch
    Seiten: 1 online resource (183 pages)
    Ausgabe: 2nd edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: This book provides how-to guidance and examples for three types of maps, namely relationship map, cross-functional process map, and flowchart. It helps readers to effectively apply all three types of maps to make work visible at the organization, process, and job/performer levels.
    Anmerkung: Online resource; Title from title page (viewed May 11, 2011) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781439891278/?ar
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  • 35
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    Staying Lean, 2nd Edition (2011)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    Sprache: Englisch
    Seiten: 1 online resource (282 pages)
    Ausgabe: 2nd edition
    Schlagwort(e): Entrepreneurship ; Success in business ; Electronic books ; local
    Kurzfassung: The first edition of this highly acclaimed publication received a Shingo Research and Professional Publication Prize in 2009. Explaining how to create and sustain a Lean business, it followed Cogent Power’s first two Lean Roadmaps along their journey. Since then, much has changed. Several members of Cogent Power’s senior management have moved on, steel prices have declined, and the credit crisis has sparked an unstable global economy. Set against these developments, Staying Lean: Thriving, Not Just Surviving, Second Edition reports on Cogent Power’s response to these issues—detailing how they worked through their third Lean Roadmap. It also: Guides readers with readily reproducible advice and an easy-to-follow model for sustaining Lean improvements Presents a case study of a successful multinational Lean implementation Covers a six-year Lean transformation from start to finish, illustrating the application of three distinct roadmaps Focusing on how to sustain change, the new edition of this bestselling reference, illustrates the experience of a multi-national company that successfully implemented Lean in its manufacturing and commercial operations. Based on a model of sustainable change, the text defines by example the elements of successful Lean management that are often difficult to emulate as well as the more visible features of process management.
    Anmerkung: Online resource; Title from title page (viewed January 6, 2011) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781439826171/?ar
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  • 36
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    A Factory of One (2011)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    Sprache: Englisch
    Seiten: 1 online resource (177 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Entrepreneurship ; Success in business ; Electronic books ; local
    Kurzfassung: Most business readers have heard of the Lean principles developed for factories—a set of tools and ideas that have enabled companies to dramatically boost quality by reducing waste and errors—producing more while using less. Yet until now, few have recognized how relevant these powerful ideas are to individuals and their daily work. Every person at a desk, drafting table, workstation, or operating table must (like a factory) deal with the challenge of reducing the waste that creeps into their work. The same Lean principles that have improved efficiencies on the factory floor can be just as powerful—in fact, far more so—in helping individuals boost personal performance. Winner of a 2013 Shingo Research and Professional Publication Award! A Factory of One: Applying Lean Principles to Banish Waste and Improve Your Personal Performance describes how you can foster a new mindset and improve your performance by applying Lean methods to your work. It translates powerful Lean tools such as visual management, flow, pull, 5S, and kaizen to your daily work, revealing how they can help to improve efficiency, reduce waste, and link you ever more closely to customer value. This practice will help you develop better self-awareness, more disciplined problem-solving skills, and the ability to self-correct errors. This book not only provides the tools, but also teaches you how to find the root causes underlying your inefficiencies so you can eliminate them permanently. It will enable you to immediately improve personal productivity while developing the skills needed for continuous improvement. It includes real-world examples that illustrate how these principles have been successfully applied across a range of industries. Providing the perfect mix of what-to-do with why-to-do it, the text details a step-by-step approach to applying Lean principles to your work. Listen to what Daniel Markovitz has to say about his new book, A Factory of One . Part One — Part Two View the book's website at www.afactoryofone.com. View the author’s website at www.timebackmanagement.com.
    Anmerkung: Online resource; Title from title page (viewed December 13, 2011) , Mode of access: World Wide Web.
    URL: https://learning.oreilly.com/library/view/-/9781439859933/?ar
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  • 37
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    The Toyota Kaizen Continuum (2011)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    ISBN: 9781439846049
    Sprache: Englisch
    Seiten: 1 online resource (218 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Toyota Jidōsha Kōgyō Kabushiki Kaisha ; Lean manufacturing ; Production management ; Leadership ; Teams in the workplace ; Organizational behavior ; Electronic books ; local ; Toyota Jidōsha Kōgyō Kabushiki Kaisha ; Production allégée ; Production ; Gestion ; Lean manufacturing ; Production management
    Kurzfassung: Written by a recognized leader in the manufacturing industry with nearly two decades of experience working for Toyota, this book supplies a firsthand account of the realities behind implementing the Toyota Production System (TPS). The Toyota Kaizen Continuum: A Practical Guide to Implementing Lean presents authoritative insight on how to use the TPS to drive operational value and improvement across all segments of an organization. Highlighting valuable lessons learned directly from the TPS masters at the Toyota factories in Japan, John Stewart provides a time-tested approach for implementing a process of continuous improvement. Delving into his wide-ranging experience—that includes time as a team member on the assembly line and managing the vehicle assembly division for Toyota’s largest European operation in the United Kingdom—he explains how to get the process started, how to get senior management excited about the possibilities, and details a process for implementing the TPS in your organization. Written by an industry veteran named one of the Top 10 Automotive Executives by Automotive News in 2007 Unveils the methods used within the walls of the world’s premier manufacturing organization Illustrates valuable lessons learned with real-world examples of TPS implementations Describes five simple steps for executing change in any organization The book includes case studies that illustrate real-life successes and failures behind the walls of the world’s largest automobile manufacturing organization. Detailing a five-step process for executing improvement initiatives, it supplies you with the tools and understanding of the core principles of the TPS needed to implement and sustain a culture of continuous improvement in your organization.
    Anmerkung: Online resource; Title from title page (viewed August 29, 2011) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
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  • 38
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    Green Products (2011)
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Details
    ISBN: 9781466503182
    Sprache: Englisch
    Seiten: 1 online resource (226 pages)
    Ausgabe: 1st edition
    Schlagwort(e): Electronic books ; local
    Kurzfassung: Sharing successful examples of sustainable products from around the world, Green Products: Perspectives on Innovation and Adoption supplies an in-depth analysis of the key factors that influence the adoption of sustainable products. It examines case studies of green production and consumption from a business perspective considering both techno
    Anmerkung: Online resource; Title from title page (viewed July 12, 2011) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
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