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  • 2010-2014  (10)
  • 1995-1999
  • Boston, MA : Safari  (10)
  • Teams in the workplace  (6)
  • Business management  (4)
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Language
Years
Year
  • 1
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (239 pages)
    Edition: 1st edition
    Keywords: Business management ; Electronic books ; local
    Abstract: Most banking institutions suffer from numerous inefficiencies, such as poor planning; inadequate coordination and communication; ineffective processes, tools, and workflow; and excessive bureaucracy. Lean for Banks describes in easy language how to use Lean and Six Sigma management practices to significantly improve the efficiency of bank operations. This book shows how to use Lean and Six Sigma management practices to improve the normal daily work in a bank, typically executed in the so-called "back offices." This work involves about 90 percent of bank employees and generates 90 percent of costs. Lean for Banks explains how to organize bank operations better, increase work productivity and quality by working smarter and not harder, make fewer mistakes and decrease rework, and elevate jobs from mundane and repetitive to creative and pleasantly challenging. Most importantly, it shows how to increase the satisfaction of bank customers and in turn enhance bank competitiveness and market share. Lean for Banks is intended for all levels of bank employees: back-office workers, first-level supervisors, middle- and higher-level managers, and corporate executives. It is also intended for all levels of students at schools that teach banking skills—short courses intended for tellers, college courses in advanced banking operations, and continuing education for bank managers and line employees. This book is an entry-level text on Lean and should give readers enough understanding to prepare them for active participation in Lean deployment activities.
    Note: Online resource; Title from title page (viewed November 21, 2014) , Mode of access: World Wide Web.
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  • 2
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Auerbach Publications | Boston, MA : Safari
    ISBN: 9781466596337
    Language: English
    Pages: 1 online resource (219 pages)
    Edition: 1st edition
    Keywords: Leadership ; Teams in the workplace ; Organizational behavior ; Electronic books ; local
    Abstract: If you want to be a successful project manager, you need to become a person of influence. Without influence, there can be no success as a project manager. And, although all key success criteria point to the importance of developing soft skills as a project manager, few books exist about how to develop the power of influence for achieving better project and business results. Filling this need, The Influential Project Manager: Winning Over Team Members and Stakeholders supplies detailed guidance on how to improve your influence skills to achieve better business results. It explains how to set and meet ambitious goals for you, your team, and your stakeholders. The book describes how to listen actively to influence others and details how you can build partnerships that can pay dividends for a lifetime. Each chapter highlights real-world scenarios about a particular subject linked to the influencing skill being covered. Each chapter also includes practical forms, templates, helpful tips, and best practices to help you develop and refine your skills of influence. Details the ten keys to influencing others to support you and your ideas Outlines techniques for improving your listening skills Includes a trust assessment for determining your level of influence and if others see you as trustworthy Demonstrates how to build a network of informal alliances to achieve success Supplying you with the vision of influence from an experienced project manager’s perspective, this book will help you procure the informal power required to become a successful influencer. After reading the text and performing the trust assessment, you will gain the understanding required to lead project members down the path to project success.
    Note: Online resource; Title from title page (viewed July 25, 2014) , Mode of access: World Wide Web.
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  • 3
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : CRC Press | Boston, MA : Safari
    ISBN: 0429252188 , 9780429252181 , 1138463574 , 9781138463578 , 1439846111 , 9781439846117 , 1439846103 , 9781439846100 , 1439891249 , 9781439891247
    Language: English
    Pages: 1 online resource (136 pages)
    Edition: 1st edition
    Series Statement: Productivity Press Book
    Parallel Title: Erscheint auch als
    DDC: 658.3/124
    Keywords: Employees Training of ; Industrial efficiency ; Organizational effectiveness ; Teams in the workplace ; Industrial management ; Electronic books ; local ; Personnel ; Formation ; Efficience dans l'industrie ; Efficacité organisationnelle ; Équipes de travail ; Gestion d'entreprise ; Employees ; Training of ; Industrial efficiency ; Industrial management ; Organizational effectiveness ; Teams in the workplace
    Abstract: TWI Case Studies: Standard Work, Continuous Improvement, and Teamwork provides the insight of leading experts to assist in the execution of Training Within Industry (TWI)—the game-changing business tool. Presented as a series of case studies from a range of corporations with a variety of products and needs, it illustrates the rebirth of TWI programs in the United States. Demonstrating how TWI can benefit any and all organizations regardless of industry, the book details the specific activities decision-makers need to accomplish to successfully incorporate TWI into the business culture—including the Ten Points for Implementing and Sustaining the TWI "J" Programs. The case studies describe the use of TWI Programs at some of the world's leading companies, including: IBM Herman Miller Ben & Jerry's Homemade Ice Cream Green Mountain Coffee Roasters US Synthetic Born in the 1940s, and used to support the US military during World War II, TWI Programs later became the unrecognized yet powerful tools of the Toyota Production System. Imparting the fundamental skills that are useful across any field, the TWI programs described in this book are so fundamentally sound that using them to any degree will improve performance. Strict adherence will all but guarantee efficient work flow, higher employee morale, and an improved sense of cohesiveness among your employees.
    Note: Online resource; Title from title page (viewed April 18, 2014) , Mode of access: World Wide Web.
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  • 4
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781466596436
    Language: English
    Pages: 1 online resource (169 pages)
    Edition: 1st edition
    Keywords: Leadership ; Teams in the workplace ; Organizational behavior ; Electronic books ; local
    Abstract: Humans are naturally wired to solve problems. Implement the right solutions and the problems generally go away. Paradoxes are quite different. They consist of opposites that do not appear to be able to coexist, but must. Most of the issues that keep organizations from achieving strategic success are not problems, they are paradoxes. Practical approaches to address our most important paradoxes do exist. By reading this book you will learn how to address the paradoxes commonly encountered in organizations and in life. Getting Unstuck: Using Leadership to Execute Paradoxes with Confidence will teach you how to balance key paradoxes to achieve greater long-term growth and enhanced sustainability than those who rely on financial data and problem solving methods alone. It addresses the issues that are the most troublesome to people and the organizations they work for. Describing how to think and work more strategically, the book introduces the language and tools you need to share innovative approaches to dilemmas within your organization and to develop better working relationships, both internally and externally. It provides a practical and powerful platform to help you develop new possibilities and achieve your strategic objectives. You will learn how to see conflict with a fresh set of eyes, how to redefine your roles, and how to become more effective professionally and personally. If you have experienced trouble implementing strategic objectives, difficulties getting people from different parts of your organization to work together; if you want to achieve a higher level of success, if you feel stuck, then read this book. Filled with examples of real-world paradoxes, it supplies valuable insights into the root causes of workplace conflicts to help you execute change with greater confidence and effectiveness.
    Note: Online resource; Title from title page (viewed September 3, 2013) , Mode of access: World Wide Web.
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  • 5
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : CRC Press | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (262 pages)
    Edition: 1st edition
    Keywords: Business management ; Electronic books ; local
    Abstract: Each emergency comes with its own set of challenges, however, many emergencies of the past can be used as tools to evaluate the decisions made and apply them to similar situations. Designed to enable public officials to conduct this kind of evaluation, Case Studies in Disaster Response and Emergency Management details a selection of emergencies—more than 50—that actually occurred. The book demonstrates that often there is no wrong or right answer, just choices that will resolve a problem favorably or cause the situation to deteriorate. The book illustrates the application of public administration theories and practices to real-life disasters. Arranged chronologically, the case studies involve incidents from the U.S. and worldwide, with topics including natural disasters, industrial accidents, epidemics, and terrorist attacks. It includes a set of generic questions at different points in the case study to allow evaluation of which decisions were successful and why. The decision-making process described gives readers an applied venue to test theoretical emergency management techniques that should work in real-world situations. The book demonstrates with the perspective of 20/20 hindsight how preventive planning measures are best practiced. It provides practical advice and guidance for public officials during emergency situations.
    Note: Online resource; Title from title page (viewed January 4, 2013) , Mode of access: World Wide Web.
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  • 6
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : CRC Press | Boston, MA : Safari
    ISBN: 9781466500075
    Language: English
    Pages: 1 online resource (374 pages)
    Edition: 1st edition
    Keywords: Leadership ; Teams in the workplace ; Organizational behavior ; Electronic books ; local
    Abstract: Since the attacks of 9/11, the United States Intelligence Community (IC) has undergone an extensive overhaul. Perhaps the greatest of these changes has been the formation of the Office of the Director of National Intelligence. As a cabinet-level official, the Director oversees the various agencies of the IC and reports directly to the President. The IC today faces challenges as it never has before; everything from terrorism to pandemics to economic stability has now become an intelligence issue. As a result, the IC is shifting its focus to a world in which tech-savvy domestic and international terrorists, transnational criminal organizations, failing states, and economic instability are now a way of life. Introduction to Intelligence Studies provides a comprehensive overview of intelligence and security issues, defining critical terms, and reviewing the history of intelligence as practiced in the United States. Designed in a practical sequence, the book begins with the basics of intelligence, progresses through its history, describes best practices, and explores the way the IC looks and operates today. Each chapter begins with objectives and key terms and closes with questions to test reader assimilation. The authors examine the "pillars" of the American intelligence system—collection, analysis, counterintelligence, and covert operations—and demonstrate how these work together to provide "decision advantage." The book provides equal treatment to the functions of the intelligence world—balancing coverage on intelligence collection, counterintelligence, information management, critical thinking, and decision-making. It also covers such vital issues as laws and ethics, writing and briefing for the IC, and the emerging threats and challenges that intelligence professionals will face in the future.
    Note: Online resource; Title from title page (viewed November 26, 2012) , Mode of access: World Wide Web.
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  • 7
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : CRC Press | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (320 pages)
    Edition: 1st edition
    Keywords: Business management ; Electronic books ; local
    Abstract: In the information age, it is critical that we understand the implications and exposure of the activities and data documented on the Internet. Improved efficiencies and the added capabilities of instant communication, high-speed connectivity to browsers, search engines, websites, databases, indexing, searching and analytical applications have made information technology (IT) and the Internet a vital issued for public and private enterprises. The downside is that this increased level of complexity and vulnerability presents a daunting challenge for enterprise and personal security. Internet Searches for Vetting, Investigations, and Open-Source Intelligence provides an understanding of the implications of the activities and data documented by individuals on the Internet. It delineates a much-needed framework for the responsible collection and use of the Internet for intelligence, investigation, vetting, and open-source information. This book makes a compelling case for action as well as reviews relevant laws, regulations, and rulings as they pertain to Internet crimes, misbehaviors, and individuals’ privacy. Exploring technologies such as social media and aggregate information services, the author outlines the techniques and skills that can be used to leverage the capabilities of networked systems on the Internet and find critically important data to complete an up-to-date picture of people, employees, entities, and their activities. Outlining appropriate adoption of legal, policy, and procedural principles—and emphasizing the careful and appropriate use of Internet searching within the law—the book includes coverage of cases, privacy issues, and solutions for common problems encountered in Internet searching practice and information usage, from internal and external threats. The book is a valuable resource on how to utilize open-source, online sources to gather important information and screen and vet employees, prospective employees, corporate partners, and vendors.
    Note: Online resource; Title from title page (viewed January 7, 2011) , Mode of access: World Wide Web.
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  • 8
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Productivity Press | Boston, MA : Safari
    ISBN: 9781439846049
    Language: English
    Pages: 1 online resource (218 pages)
    Edition: 1st edition
    Keywords: Toyota Jidōsha Kōgyō Kabushiki Kaisha ; Lean manufacturing ; Production management ; Leadership ; Teams in the workplace ; Organizational behavior ; Electronic books ; local ; Toyota Jidōsha Kōgyō Kabushiki Kaisha ; Production allégée ; Production ; Gestion ; Lean manufacturing ; Production management
    Abstract: Written by a recognized leader in the manufacturing industry with nearly two decades of experience working for Toyota, this book supplies a firsthand account of the realities behind implementing the Toyota Production System (TPS). The Toyota Kaizen Continuum: A Practical Guide to Implementing Lean presents authoritative insight on how to use the TPS to drive operational value and improvement across all segments of an organization. Highlighting valuable lessons learned directly from the TPS masters at the Toyota factories in Japan, John Stewart provides a time-tested approach for implementing a process of continuous improvement. Delving into his wide-ranging experience—that includes time as a team member on the assembly line and managing the vehicle assembly division for Toyota’s largest European operation in the United Kingdom—he explains how to get the process started, how to get senior management excited about the possibilities, and details a process for implementing the TPS in your organization. Written by an industry veteran named one of the Top 10 Automotive Executives by Automotive News in 2007 Unveils the methods used within the walls of the world’s premier manufacturing organization Illustrates valuable lessons learned with real-world examples of TPS implementations Describes five simple steps for executing change in any organization The book includes case studies that illustrate real-life successes and failures behind the walls of the world’s largest automobile manufacturing organization. Detailing a five-step process for executing improvement initiatives, it supplies you with the tools and understanding of the core principles of the TPS needed to implement and sustain a culture of continuous improvement in your organization.
    Note: Online resource; Title from title page (viewed August 29, 2011) , Mode of access: World Wide Web.
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  • 9
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : CRC Press | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (368 pages)
    Edition: 1st edition
    Keywords: Business management ; Electronic books ; local
    Abstract: Whether it's because of a lack of understanding, poor planning, or a myriad of other things, 50 to 60 percent of the IT effort in most companies can be considered waste. Explaining how to introduce Lean principles to your IT functions to reduce and even eliminate this waste, Lean Management Principles for Information Technology provides t
    Note: Online resource; Title from title page (viewed July 28, 2011)
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  • 10
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    ISBN: 9780071458979
    Language: English
    Pages: 1 online resource (224 pages)
    Edition: 1st edition
    Keywords: Leadership ; Teams in the workplace ; Organizational behavior ; Electronic books ; local
    Abstract: Lead Generation for the Complex Sale arms you with a sophisticated multimodal approach to generating highly profitable leads. Brian Carroll, CEO of InTouch Incorporated and expert in lead generation solutions, reveals key strategies that you can implement immediately to win new customers, accelerate growth, and improve your sales performance. You'll start by defining your ideal leads and targeting your ideal customer. Then, you'll construct your lead generation plan, a crucial step to staying ahead of your competition long-term. To help you put your plan into action, Carroll guides you step by step to: Align sales and marketing efforts to optimize the number of leads Use multiple lead generation vehicles, including e-mail, referrals, public relations, speaking events, webinars, and more Create value for the prospective customer throughout the buying process Manage a large group of leads without feeling overwhelmed Identify and prioritize your best prospects Increase the percentage of leads who become profitable customers Avoid lulls in the sales cycle With Lead Generation for the Complex Sale you'll learn how to target prospects early in the buying process and make the most efficient use of sales productivity and marketing resources.
    Note: Online resource; Title from title page (viewed June 8, 2010) , Mode of access: World Wide Web.
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