ISBN:
1405160306
,
9781405160308
Sprache:
Englisch
Seiten:
Online-Ressource (viii, 230 p)
Ausgabe:
Online-Ausg. 2009 Electronic reproduction; Available via World Wide Web
Paralleltitel:
Print version The Emotional Organization : Passions and Power
DDC:
302.35
Schlagwort(e):
Power (Social sciences) Psychological aspects
;
Social institutions Psychological aspects
;
Social norms
;
Organizational behavior
;
Emotions
;
Identity (Psychology) Social aspects
Kurzfassung:
This landmark collection is exclusively devoted to demonstrating/mapping (what is understood today about the power and structural effects of emotion and identity in organizations. Essays at the leading edge of research reveal the influence of workplace cultures, power, and institutional expectations, while also exploring the negative impacts of emotion management in the workplace.Brings together an international group of cutting-edge researchers to write critically about emotion in different organizational and cultural settings Includes research on policy, change, management and professional p
Beschreibung / Inhaltsverzeichnis:
Contents; List of Contributors; CHAPTER 1: Introducing the Emotional Organization; PART I: EMOTIONAL ARENAS; CHAPTER 2: Me, Morphine, and Humanity:Experiencing the EmotionalCommunity on Ward 8; CHAPTER 3: Power, Paradox, Social Support, and Prestige: A Critical Approach to Addressing Correctional Officer Burnout; CHAPTER 4: Rape Work: Emotional Dilemmasin Work With Victims; CHAPTER 5: In the Gym: Peer Pressureand Emotional ManagementAmong Co-Workers; CHAPTER 6: Abuse, Violence, and Fear onthe Front Line: Implications ofthe Rise of the Enchanting Mythof Customer Sovereignty
Beschreibung / Inhaltsverzeichnis:
CHAPTER 7: Enactments of Class andNationality in TransnationalCall CentersCHAPTER 8: The Gendering of Emotions andPerceived Work Time: Chicksand Geeks at I.com; CHAPTER 9: Managing the EmotionalBoundaries of Telework; CHAPTER 10: Management Consultancy andHumor in Action and Context; PART II: SHIFTING IDENTITIES; CHAPTER 11: Becoming a Successful CorporateCharacter and the Role OfEmotional Management; CHAPTER 12: Gender and the Emotion Politicsof Emotional Intelligence; CHAPTER 13: Feeling Out of Place? Towardsthe Transnationalizationsof Emotions
Beschreibung / Inhaltsverzeichnis:
CHAPTER 14: It's All Too Beautiful:Emotion and Organizationin the Aesthetic EconomyEpilogue; Index
Anmerkung:
Includes bibliographical references and index
,
Electronic reproduction; Available via World Wide Web
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