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  • American Management Association  (11)
  • Boston, Mass. :Safari Books Online,  (11)
  • [Place of publication not identified] : Apress
  • Electronic books ; local  (11)
Datasource
Material
Language
Years
Author, Corporation
Publisher
Keywords
  • 1
    Online Resource
    Online Resource
    Just listen : discover the secret to getting through to absolutely anyone (2009)
    New York : American Management Association | Boston, Mass. :Safari Books Online,
    Details
    ISBN: 9780814414033 , 0814414036
    Language: English
    Pages: xix, 234 p , ill. , 24 cm
    Parallel Title: Erscheint auch als
    Keywords: Business communication ; Interpersonal communication ; Electronic books ; local
    Abstract: The skills you need to get through to anyone-when a job, a sale, a deal, or a relationship hangs in the balance.
    Note: Includes index
    URL: https://learning.oreilly.com/library/view/-/9780814414033/?ar
    Library Location Call Number Volume/Issue/Year Availability
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    Online Resource
    MPI Ethno. Forsch.
  • 2
    Online Resource
    Online Resource
    Fundamentals of enterprise risk management : how top companies assess risk, manage exposures, and seize opportunities (2009)
    New York : American Management Association | Boston, Mass. :Safari Books Online,
    Details
    ISBN: 9780814414927 , 0814414923
    Language: English
    Pages: xi, 308 p , ill. , 24 cm
    Parallel Title: Erscheint auch als
    Keywords: Corporations ; Finance ; Risk assessment ; Risk management ; Electronic books ; local
    Abstract: Using examples from companies such as Home Depot, Airbus, Boeing, and Nokia, Fundamentals of Enterprise Risk Management takes a fresh look at one of the hottest topics in business today. Showing readers in charge of monitoring operational exposures in corporations, nonprofit organizations, and government agencies how they can best determine and balance opportunities against the possibilities of loss, this book provides clear strategies to help readers: • recognize both internal and external exposures • understand important concepts such as risk mapping and risk identification • recognize the weaknesses of current ERM systems • align risk opportunities with their organization's business model • stay in line with Sarbanes-Oxley compliance The book introduces innovative new concepts such as hierarchical risk structures, alignment of risks with the business model, creation of a central risk function, and the role of an ERM knowledge warehouse. Featuring enlightening case studies and practical exercises, this essential book shows readers how they can implement ERM the right way at their organizations.
    Note: Includes bibliographical references and index
    URL: https://learning.oreilly.com/library/view/-/9780814414927/?ar
    Library Location Call Number Volume/Issue/Year Availability
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    Online Resource
    MPI Ethno. Forsch.
  • 3
    Online Resource
    Online Resource
    The busy manager's guide to delegation (2009)
    New York : AMACOM/American Management Association | Boston, Mass. :Safari Books Online,
    Details
    ISBN: 9780814414743 , 0814414745
    Language: English
    Pages: viii, 103 p , ill. , 23 cm
    Series Statement: WorkSmart
    Parallel Title: Erscheint auch als
    Keywords: Delegation of authority ; Supervision of employees ; Electronic books ; local
    Abstract: Delegation amounts to a lot more than just passing work off onto subordinates. When handled correctly, it gives managers a chance to strengthen their departments by developing the skills and organizational competencies of their people. Filled with quick tips, exercises, self-assessments, and practical worksheets, this book presents an easy-to-master five-step process for effective delegation. Readers will learn how to: • determine which task to delegate • identify the right person for the job • assign the task • monitor progress and provide feedback • and evaluate performance The book shows readers how to set the stage for excellent results, what to do if things go wrong, and how to ensure that all their people benefit from the experience. This is a quick, comprehensive course on an essential-and sometimes overlooked-management competency.
    Note: Includes bibliographical references and index
    URL: https://learning.oreilly.com/library/view/-/9780814414743/?ar
    Library Location Call Number Volume/Issue/Year Availability
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    Online Resource
    MPI Ethno. Forsch.
  • 4
    Online Resource
    Online Resource
    The age curve : how to profit from the coming demographic storm (2008)
    New York : American Management Association | Boston, Mass. :Safari Books Online,
    Details
    ISBN: 9780814401811 , 0814401813
    Language: English
    Pages: xvii, 266 p , ill. , 24 cm
    Keywords: Target marketing ; United States ; Consumer behavior ; United States ; Marketing research ; United States ; Demography ; United States ; Electronic books ; local
    Abstract: For years, marketers have held on to unwavering beliefs that have dictated how they market to their consumers. But the hard truth is that the changes we see in marketing and business are based on one undeniable factor--the size of the generations we are selling to. As each generation ages, what they buy and how much they buy will change. Each product and service has a "best customer" that sustains a business. As these customers grow up, the smartest marketers will stay ahead of them--and their money. In The Age Curve, marketing guru Kenneth Gronbach shows executives and entrepreneurs how to anticipate this wave of predictable demand and ride it to success. Using impeccable research, Gronbach reveals how our largest generations, the Baby Boomers and Generation Y, are redefining how we market and how businesses can anticipate their needs more effectively. Complete with entertaining examples of companies like Apple who have perfected their strategies for building a loyal customer base, as well as those who haven't (Levi Strauss and Honda Motorcycle), this book will show readers: how to determine their best customers * how successful companies are earning the loyalty of Generation Y and cultivating allegiance to their products for years to come * why Generation X is a much less valuable market than any of us have been led to believe * and much more Both shocking and compelling, The Age Curve will change the way companies look at their customers and how they market to them.
    Note: Includes index
    URL: https://learning.oreilly.com/library/view/-/9780814401811/?ar
    Library Location Call Number Volume/Issue/Year Availability
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    Online Resource
    MPI Ethno. Forsch.
  • 5
    Online Resource
    Online Resource
    Interpersonal communication skills in the workplace (2008)
    [New York] : American Management Association | Boston, Mass. :Safari Books Online,
    Details
    ISBN: 9780761214755 , 0761214755
    Language: English
    Pages: xxi, 155 p
    Edition: 2nd ed.
    Keywords: Interpersonal communication ; Organizational behavior ; Psychology, Industrial ; Interpersonal relations ; Commercial correspondence ; Business communication ; Electronic books ; local
    Abstract: The critical communication skills you need to survive and thrive in today's workplace. This revision of the best-selling first edition updates the basics and includes techniques for communicating effectively in a team-based environment, strategies for thriving in the multicultural workplace, and tips for mastering communication technologies.
    Note: Includes bibliographical references (p. 145-146)
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
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    Online Resource
    MPI Ethno. Forsch.
  • 6
    Online Resource
    Online Resource
    How to manage training : facilitating workplace learning for high performance (2007)
    [New York] : American Management Association | Boston, Mass. :Safari Books Online,
    Details
    ISBN: 9780761214564 , 0761214569
    Language: English
    Pages: xvii, 195 p
    Keywords: Employees ; Training of ; Electronic books ; local
    Abstract: Now more than ever, a versatile, well-trained workforce is critical to an organization?s success. Written for managers from a wide range of functional areas, this course gives any manager responsible for training the tools to help employees learn more, perform better, and work smarter. This comprehensive, up-to-date guide targets the roles necessary to manage training and learning in an organization: champion, builder, performance consultant, supporter, administrator, and keeper of the budget. Filled with expert information and real-world scenarios, this new Self-Study course uses diagrams, charts, exercises, and a collection of tools for training delivery to help managers anticipate and solve a broad range of training challenges?for their own departments or for the entire organization. How to Manage Training: Facilitating Workplace Learning for High Performance delivers the knowledge, skills, and guidance managers need to become true learning leaders.
    Note: Includes bibliographical references (p. 183-189)
    URL: https://learning.oreilly.com/library/view/-/9780761214564/?ar
    Library Location Call Number Volume/Issue/Year Availability
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    Online Resource
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  • 7
    Online Resource
    Online Resource
    How to manage your priorities (2007)
    [New York] : American Management Association | Boston, Mass. :Safari Books Online,
    Details
    ISBN: 9780761214649 , 076121464X
    Language: English
    Pages: xvii, 109 p
    Edition: 2nd ed.
    Keywords: Time management ; Electronic books ; local
    Abstract: In today?s competitive global environment?where people at all levels need to accomplish more, in less time, with fewer resources?the ability to manage priorities is key to personal and professional success. How to Manage Your Priorities, Second Edition, provides managers, team leaders, professionals, and others in the workplace with the tools to master this essential business skill. The second edition, revised and updated with a new chapter on technology-based tools for identifying and organizing priorities, teaches managers the critical benefits of managing their priorities and removing the obstacles that interfere with success.
    Note: Includes bibliographical references (p. 103-104)
    URL: https://learning.oreilly.com/library/view/-/9780761214649/?ar
    Library Location Call Number Volume/Issue/Year Availability
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    Online Resource
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  • 8
    Online Resource
    Online Resource
    First-level leadership : supervising in the new organization (2005)
    [New York] : American Management Association | Boston, Mass. :Safari Books Online,
    Details
    ISBN: 0761214402 , 9780761214403
    Language: English
    Pages: xxiii, 145 p
    Edition: 2nd ed.
    Keywords: Supervisors ; Training of ; Supervision of employees ; Study and teaching ; Leadership ; Study and teaching ; Electronic books ; local
    Abstract: Now more than ever, leadership is the determining factor in successful organizations. Building and sustaining a competitive advantage requires leadership at all levels, not just the top. First-level supervisors are in a unique position to provide this new leadership. This course has been developed for the first-level supervisor charged with providing leadership in a dynamic business environment. Using assessments, activities, and case studies, you?ll learn how to manage the transition from supervisor to first-level leader, motivate and retain employees, lead with impact and influence, manage project and virtual teams, lead for competitive advantage, and craft and implement a plan for managing change. You?ll learn the attitudes, skills, and behaviors needed to lead and prosper in your organization.
    Note: Includes bibliographical references (p. 137)
    URL: https://learning.oreilly.com/library/view/-/9780761214403/?ar
    Library Location Call Number Volume/Issue/Year Availability
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    Online Resource
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  • 9
    Online Resource
    Online Resource
    Taking control with time management (2004)
    [New York : American Management Association] | Boston, Mass. :Safari Books Online,
    Details
    ISBN: 0761214380 , 9780761214380
    Language: English
    Pages: xvii, 131 p
    Edition: 5th ed.
    Keywords: Time management ; Study and teaching ; Electronic books ; local
    Abstract: Apply the tools and techniques in this course to meet contemporary time challenges and balance the demands of work and personal life. Now packed with exercises and application tools, this up-to-the-minute revision of the classic course gives you proven time management strategies to increase your productivity and your efficiency. You?ll discover how to use effective systems for setting and achieving your goals and reducing on-the-job stress.
    Note: Title from resource description page. - Publisher from copyright statement. - Includes bibliographical references (p. 125-126)
    URL: https://learning.oreilly.com/library/view/-/9780761214380/?ar
    Library Location Call Number Volume/Issue/Year Availability
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  • 10
    Online Resource
    Online Resource
    Leadership skills for managers (2004)
    [New York] : American Management Association | Boston, Mass. :Safari Books Online,
    Details
    ISBN: 0761214275 , 9780761214274
    Language: English
    Pages: xviii, 182, 1 p
    Edition: 4th ed.
    Keywords: Leadership ; Leadership ; Examinations, questions, etc ; Executive ability ; Executive ability ; Examinations, questions, etc ; Management ; Management ; Examinations, questions, etc ; Electronic books ; local
    Abstract: Managing in today?s complex workplace demands a new type of leadership. Twenty-first century managers must lead as visionaries and entrepreneurs, mentors and change agents, team builders and servant-followers. To succeed, today?s managers must increase competitive advantage, improve customer service, nurture a diverse workplace and meet unprecedented global, ethical, and business challenges. Leadership success depends on developing and using the skills that move organizations and people forward toward these common goals and objectives. The fourth edition of Leadership Skills for Managers delivers the knowledge, skills and guidance managers require to become twenty-first century leaders.
    Note: Includes bibliographical references (p. 173-178)
    URL: https://learning.oreilly.com/library/view/-/9780761214274/?ar
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  • 11
    Online Resource
    Online Resource
    Communication skills for managers (2002)
    [New York] : American Management Association | Boston, Mass. :Safari Books Online,
    Details
    ISBN: 0761213384 , 9780761213383
    Language: English
    Pages: xix, 149 p
    Edition: 5th ed.
    Keywords: Communication in management ; Handbooks, manuals, etc ; Interpersonal communication ; Handbooks, manuals, etc ; Business communication ; Handbooks, manuals, etc ; Electronic books ; local
    Abstract: The ability to communicate clearly is the critical core competency for successful managers at all levels and in all industries. This self-study course is your guide to business communication that delivers the message?whether written, spoken, in person or via e-mail--with respect for the receiver.This solid overview of all facets of business communication offers numerous opportunities to practice and apply your new skills and a log to track your improvement.
    Note: Includes bibliographical references (p. 139) and index
    URL: https://learning.oreilly.com/library/view/-/9780761213383/?ar
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