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  • 2000-2004  (21)
  • 2002  (21)
  • Safari Tech Books Online  (21)
  • Upper Saddle River, NJ : Prentice Hall PTR  (14)
  • Redmond, Wash. : Microsoft Press  (7)
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Material
Language
Years
  • 2000-2004  (21)
Year
  • 1
    Online Resource
    Online Resource
    Redmond, Wash. : Microsoft Press | Boston, MA :Safari,
    Language: English
    Pages: xxii, 773 p. , ill. ; , 24 cm. +
    DDC: 005.2/76
    Keywords: Internet programming ; Microsoft software ; Microsoft.net framework ; Electronic books ; local
    Abstract: Learn how to develop robust, Web-enabled and Microsoft Windows-based applications by taking advantage of C# and the Microsoft .NET Framework The Microsoft .NET initiative builds on industry standards to make interoperable software services available anywhere, on any device, over the Internet. Behind the initiative is the Microsoft .NET Framework, which combines a managed run-time environment with one of the richest class libraries ever invented to make building and deploying Web-enabled applications easier than ever. Find out how to leverage the full power of the .NET Framework with this definitive, one-stop resource, written by a leading authority in his trademark easy-to-follow, conversational style. You'll learn about the key programming models embodied in the .NET Framework, including Windows® Forms, Web Forms, and XML Web services. And you'll benefit from a wealth of how-to examples, code samples, and complete working programs in C#.
    Library Location Call Number Volume/Issue/Year Availability
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  • 2
    Online Resource
    Online Resource
    Redmond, Wash. : Microsoft Press | Boston, MA :Safari,
    Language: English
    Edition: 5th ed.
    Keywords: Computers ; Dictionaries ; Microcomputers ; Dictionaries ; Electronic books ; local
    Abstract: Over 10,000 entries! The Fifth Edition of this award-winning dictionary has been fully updated with the latest technologies, terms, and acronyms. Covers hardware, software, the Internet, networking, security, and more!
    Note: Title from title screen
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  • 3
    Online Resource
    Online Resource
    Redmond, Wash. : Microsoft Press | Boston, MA :Safari,
    Language: English
    Pages: xxii, 379 p. , ill. ; , 23 cm. +
    DDC: 005.2/76
    Keywords: Active server pages ; ActiveX ; Microsoft.net framework ; Web sites ; Design ; Electronic books ; local
    Abstract: Discover how to use ADO.NET and ASP.NET essentials to take your Web programming skills to the next level. Most Web applications follow a simple "3F" pattern: fetch, format, and forward to the browser. With this in-depth guide, you'll take your ASP.NET and ADO.NET skills to the next level and learn key techniques to develop more complex Web applications. Discover how to build applications for ad-hoc and effective Web reporting, applications that work disconnected from the data source and use XML to communicate with non-.NET systems, and general-purpose applications that take advantage of the data abstraction of ADO.NET. Along the way, you'll learn how to take advantage of code reusability, user controls, code-behind, custom Web controls, and other time-saving techniques employed by ASP.NET experts.
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  • 4
    Online Resource
    Online Resource
    Upper Saddle River, NJ : Prentice Hall PTR | Boston, MA :Safari,
    Language: English
    Pages: xv, 600 p. , ill. ; , 24 cm
    DDC: 005.4/469
    Keywords: Linux ; Microsoft Windows (Computer file) ; Operating systems (Computers) ; Electronic books ; local
    Abstract: Configuring, programming, and administering mixed Linux/Windows environments Practical Linux/Windows network design and implementation Covers all key interoperability issues Internet/intranet, directory services, backup/restore, security, remote access, file/print, and much more Enterprises depend increasingly on both Linux and Windows technologies to maximize the performance and value of their IT infrastructures. Now one book presents all of today's best practices for managing Linux and Windows together. In Linux and Windows Interoperability Guide , leading consultants Ed Bradford and Lou Mauget deliver comprehensive guidance for the entire IT lifecycle: network planning, configuration, deployment, application development, scripting, system administration, optimization, and much more. Includes up-to-the-minute coverage of Windows XP and Windows 2000 Covers every key Windows/Linux interoperability issue Delivering Web, intranet, and other TCP/IP-based services Providing remote access and thin-client support Managing software and user interface compatibility Integrating and streamlining backup and restore Designing enterprise domains for maximum performance and security Integrating directory services to provide single-sign-on and easy management Providing robust file and print services Linux and Windows Interoperability Guide -it's your total solutions resource for maximizing the reliability, performance, and cost-effectiveness of any Linux/Windows environment.
    Note: "Configuring, programming, and administering mixed Linux/Windows environments"--Cover. - Includes index
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  • 5
    Online Resource
    Online Resource
    Upper Saddle River, NJ : Prentice Hall PTR | Boston, MA :Safari,
    Language: English
    Pages: xxi, 627 p. , ill. ; , 26 cm
    Edition: 2nd ed.
    DDC: 005.1/17
    Keywords: Object-oriented methods (Computer science) ; System analysis ; System design ; UML (Computer science) ; Electronic books ; local
    Abstract: "People often ask me which is the best book to introduce them to the world of OO design. Ever since I came across it Applying UML and Patterns has been my unreserved choice." - Martin Fowler , author, UML Distilled and Refactoring The first edition of Applying UML and Patterns: An Introduction to Object-Oriented Analysis and Design quickly emerged as the leading OOA/D introduction; it has been translated into seven languages and adopted in universities and businesses worldwide. In this second edition, well-known object technology and iterative methods leader Craig Larman refines and expands this text for developers and students new to OOA/D, the UML, patterns, use cases, iterative development, and related topics. Put simply, the book shows newcomers to OOA/D how to "think in objects." It does so by presenting three iterations of a single, cohesive case study, incrementally introducing the requirements and OOA/D activities, principles, and patterns that are most critical to success. It introduces the most frequently used UML diagramming notation, while emphasizing that OOA/D is much more than knowing UML notation. All case study iterations and skills are presented in the context of an "agile" version of the Unified Process -- a popular, modern iterative approach to software development. Throughout, Larman presents the topics in a fashion designed for learning and comprehension. Among the topics introduced in Applying UML and Patterns are: * requirements and use cases, * domain object modeling, * core UML, * designing objects with responsibilities, * "Gang of Four" and other design patterns, * mapping designs to code (using Java as an example), * layered architectures, * architectural analysis, * package design, * iterative development, and * the Unified Process. For a more detailed list of topics, please see the accompanying table of contents. Foreword by Philippe Kruchten, the lead architect of the Rational Unified Process. "Too few people have a knack for explaining things. Fewer still have a handle on software analysis and design. Craig Larman has both." - John Vlissides , author, Design Patterns and Pattern Hatching "This edition contains Larman's usual accurate and thoughtful writing. It is a very good book made even better." - Alistair Cockburn , author, Writing Effective Use Cases and Surviving OO Projects
    Note: Includes bibliographical references (p. 609-613) and index
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  • 6
    Online Resource
    Online Resource
    Upper Saddle River, NJ : Prentice Hall PTR | Boston, MA :Safari,
    Language: English
    Pages: xxiv, 485 p. , ill. ; , 24 cm
    DDC: 620.8
    Keywords: Disasters ; System failures (Engineering) ; Electronic books ; local
    Abstract: Praise from readers "A superb book on how to prevent and minimize technological disasters." -P. Roy Vagelos, M.D. Retired Chairman and CEO, Merck & Co., Inc. "If you want to know how serious technological disasters can be, how poorly we tend to handle them, and what can be done to reduce or eliminate the dangers associated with them, this is the book for you." -Russell L. Ackoff, Professor Emeritus of Management Science at The Wharton School, University of Pennsylvania "A thorough compendium of technological disasters, complete with detailed descriptions, analyses of what happened, what went wrong, and why. This lucid book candidly addresses human and societal failings that need to be corrected if future disasters are to be prevented." -Severo Ornstein, Internet Pioneer and Founder of Computer Professionals for Social Responsibility "Minding the Machines provides us with insights that are greatly needed to cope with the major technological disasters that are endemic to our times." -David A. Hounshell, David M. Roderick Professor of Technology and Social Change, Carnegie Mellon University "An excellent, balanced, and highly readable book emphasizing human, social, and organizational elements universally present in technological disasters." -Carver Mead, Gordon and Betty Moore Professor Emeritus of Engineering and Applied Science at the California Institute of Technology, 1999 Lemelson-MIT Prize Winner "This book presents a systematic analysis of the root causes of technological disasters, accompanied by many riveting examples. More importantly, the authors provide the reader with an enlightening discussion on how we can prevent them." -David J. Farber, The Alfred Fitler Moore Professor of Telecommunication Systems in the School of Engineering and Applied Sciences and Professor of Business and Pubic Policy at The Wharton School, University of Pennsylvania Description A complete blueprint for preventing technological disasters in the 21st century. Why do technological disasters occur, and how can we prevent them? How do we design technological systems that enhance human life rather than imperil it? How do we live with the technology we have created? In Minding the Machines , William M. Evan and Mark Manion offer a systematic and provocative guide to preventing technological disasters. They reveal the hidden patterns and commonalities beneath more than 30 of the worst technological tragedies of recent history-and identify powerful preventive measu...
    Note: Includes bibliographical references and index
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  • 7
    Online Resource
    Online Resource
    Redmond, Wash. : Microsoft Press | Boston, MA :Safari,
    Language: English
    Pages: xv, 334 p. , ill. ; , 24 cm
    DDC: 005
    Keywords: Computer programming ; Programming languages (Electronic computers) ; Electronic books ; local
    Abstract: Cut to the chase-for faster, smarter ways to start programming now! Now you can write your own programs with Microsoft® Visual Basic® .NET-faster, smarter and better. Dive in-this friendly, high-energy guide makes it easy to learn exactly what you need. Use the numbered steps, code listings, and expert tips to accelerate your programming productivity-and move on to doing the cool things you want to do!
    Note: Includes index
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  • 8
    Online Resource
    Online Resource
    Redmond, Wash. : Microsoft Press | Boston, MA :Safari,
    Language: English
    Pages: xxv, 530 p. , ill. ; , 23 cm. +
    DDC: 005.265
    Keywords: Application software ; Development ; Pen-based computers ; Electronic books ; local
    Abstract: The authoritative guide to creating applications for the Tablet PC-direct from the Microsoft Tablet PC software development team! The introduction of faster chips and hardware has recently enabled the first workable, tablet-sized, pen-based PCs. Building Tablet PC Applications distills the best usability research on pen-based computing to present an authoritative discussion of how to design pen-based applications and user interfaces. It also gives you an in-depth description of the Tablet PC Platform SDK, complete with tips and tricks on how to produce "ink-aware" applications for the Microsoft® Windows® XP Table PC Edition operating system. By the time you finish this book, you'll understand how to create natural, pen-based applications for this exciting new platform, where portability, digital ink, and pen-driven input are the new PC paradigm.
    Note: Includes index
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  • 9
    Online Resource
    Online Resource
    Redmond, Wash. : Microsoft Press | Boston, MA :Safari,
    Language: English
    Pages: xx, 910 p. , ill. ; , 24 cm
    DDC: 005.2/768
    Keywords: Microsoft Visual J++ ; Java (Computer program language) ; Microsoft .NET ; Electronic books ; local
    Abstract: Java-language developers-learn how to create .NET applications with the Microsoft development tool for you: Visual J# .NET. Leverage your Java skills and learn how to create powerful Microsoft Windows® applications and high-performance, distributed applications with Visual J# .NET in this comprehensive tutorial and reference. Presented in an easy-to-browse format, this erudite book gives you the authoritative technical details you need to leverage Microsoft Visual J# .NET and the richness of the Microsoft .NET Framework to create scalable, enterprise-level applications. You'll examine the architecture of .NET, find out how to process data with Visual J# .NET, see how to create XML Web services, and discover how to build multithreaded applications that span the local area network. You'll also look at the key topics for building applications that use Windows features and services and find out how to provide a global reach to your applications via the Internet.
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  • 10
    Online Resource
    Online Resource
    Upper Saddle River, NJ : Prentice Hall PTR | Boston, MA :Safari,
    Language: English
    Pages: xxv, 274 p. , ill. ; , 24 cm
    DDC: 658
    Keywords: Corporate culture ; Case studies ; Corporate culture ; Customer loyalty ; Organizational effectiveness ; Case studies ; Organizational effectiveness ; Quality of work life ; Electronic books ; local
    Abstract: Everyone talks about creating a "customer-centered culture." In CustomerCulture: How FedEx and Other Great Companies Put Their Customer First Every Day , the executive who pioneered FedExÕs legendary customer culture shows exactly how to go beyond talk and make it happen Ñ for real! Drawing on lessons learned at FedEx, Michael Basch identifies key cultural obstacles and leadership failures that dilute customer focus, and demonstrates exactly how to build systems and structures that help good people deliver outstanding service.
    Note: Includes index
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  • 11
    Online Resource
    Online Resource
    Upper Saddle River, NJ : Prentice Hall PTR | Boston, MA :Safari,
    Language: English
    Pages: ix, 208 p. , ill. ; , 23 cm. +
    DDC: 005.1
    Keywords: Computer software ; Development ; Electronic books ; local
    Abstract: Software planning and specification development: no fluff-just results! Create better specifications-with less complexity, and less work! Best practices that work with any language or development environment CD-ROM exclusive: Software Blueprinter, a powerful software application for real-world specification development For all software team members: developers, architects, managers, clients, and software quality specialists Planning Smarter demystifies software planning, cuts out to the chase, and shows exactly how to create higher quality, more useful specifications with less complexity and less work! Tyson Gill presents a complete blueprint for improving the quality of your software specifications, reducing errors and omissions, simplifying planning, and establishing a rock-solid foundation for any software development project. Coverage includes: Understanding the planning process-and why it so often fails Getting the planning process "just right" and identifying the best lifecycle approach Optimizing the communication that is critical to successful planning 13 powerful strategies for more effective requirements development Planning in the context of leading software process models: CMM, MSF, UML, and RUP Recognizing and making effective use of planning metadata Planning Smarter is an invaluable resource for every member of the software development project team. It will help executives and clients understand the key factors associated with success-and it will give planners, developers, architects, and team leaders the proven techniques they need to build specifications that work. CD-ROM INCLUDED The accompanying CD-ROM contains Software Blueprinter, a powerful specification development application that embodies the key principles in this book.
    Note: Includes bibliographical references and index
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  • 12
    Online Resource
    Online Resource
    Upper Saddle River, NJ : Prentice Hall PTR | Boston, MA :Safari,
    Language: English
    Pages: xxv, 623 p. , ill. ; , 24 cm
    DDC: 005.2/768
    Keywords: C# (Computer program language) ; Computer software ; Development ; System design ; Electronic books ; local
    Abstract: Build industrial-strength .NET applications with C#! Practical, useful information on the .NET Framework, the Common Language Runtime, ADO.NET, ASP.NET, Web Services, security, interoperability, and more Running case study: see how concepts work together when you build .NET applications Experienced C++, Java, and Visual Basic programmers: become effective with .NET! This book gives experienced developers all the practical insight they need to build enterprise applications for Microsoft's .NET platform using C#. Using extensive code examples and a running case study, the authors illuminate the .NET concepts and technologies that offer the greatest power and value. They cover the entire process of constructing a .NET application: creating a monolithic C# console application; enhancing it with a Windows Forms interface; isolating functionality inside components, adding database access and security; and finally, delivering functionality through ASP.NET and Web Services. .NET Framework and Common Language Runtime fundamentals for experienced programmers Key .NET features: interfaces, attributes, collections, threading, remoting, assemblies, and more Hands-on coverage of ADO.NET, ASP.NET, Web Services, and user interface programming Component deployment and versioning Ensuring interoperability with diverse and legacy systems Includes a self-contained C# overview for those new to the language Part of The Integrated .NET series from Object Innovations.
    Note: Includes index
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  • 13
    Online Resource
    Online Resource
    Upper Saddle River, NJ : Prentice Hall PTR | Boston, MA :Safari,
    Language: English
    Pages: xiv, 391 p. , ill. ; , 23 cm. +
    DDC: 0056.2/76
    Keywords: Cross-platform software development ; Internet programming ; Object-oriented programming (Computer science) ; Simple Object Access Protocol (Computer network protocol) ; Web site development ; XML (Document markup language) ; Electronic books ; local
    Abstract: Leverage the power of SOAP on any platform, with any leading programming language! Integrate your enterprise applications across the Web! The platform-independent guide to SOAP SOAP programming with C++, Perl, C#, Visual Basic, and Java Build an industrial-strength SOAP system from scratch CD-ROM: SOAP for Windows, Linux and Unix, plus extensive source code library! Technical Reviewers: Yves LaFon, Chair of the SOAP W3C Committee John Montgomery, Lead SOAP Developer, Microsoft Kent Sharkey, .NET Frameworks Technical Evangelist, Microsoft SOAP is the universal "glue" that can integrate virtually any distributed system, helping enterprises streamline processes and communications across the Internet as never before. SOAP: Cross Platform Web Services Development Using XML is the practical, hands-on introduction to using SOAP on Windows, Linux, and UNIX platforms, using any of five leading programming languages. Discover how SOAP leverages key Internet standards such as XML and HTTP to solve distributed computing problems that DCOM and CORBA can't! Coverage includes: All the XML you need to get started with SOAP SOAP's basic syntax: HTTP headers, SOAP payloads, error handling, data types, encoding structures, and more Extending SOAP to support heterogeneous and legacy environments SOAP programming with C++, C#, Perl, Visual Basic, and Java Comparing today's leading SOAP servers The last six chapters of this book present a start-to-finish SOAP case study application-from requirements and design through coding. Whether you're constructing Internet applications, integrating existing applications within or between enterprises, or simply evaluating SOAP, this book contains the insights-and practical examples-you're looking for. CD-ROM INCLUDED The accompanying CD-ROM contains complete SOAP implementations for Windows, Linux, and UNIX, plus all source code from the book.
    Note: CD-ROM includes: SOAP implementations for Microsoft Windows, Linux, & UNIX, plus all of the source code from the book. - Includes index
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  • 14
    Online Resource
    Online Resource
    Upper Saddle River, NJ : Prentice Hall PTR | Boston, MA :Safari,
    Language: English
    Pages: xxxvi, 849 p. , ill. ; , 25 cm
    Series Statement: IMSC Press multimedia series
    DDC: 621.388
    Keywords: MPEG (Video coding standard) ; Video compression ; Standards ; Electronic books ; local
    Abstract: The most complete, focused guide to MPEG-4-the breakthrough standard for interactive multimedia. The comprehensive, focused, up-to-the-minute guide to MPEG-4 Practical solutions for next-generation multimedia applications In-depth coverage of natural and synthetic audiovisual object coding, description, composition and synchronization Binary and textual scene description Transport and storage of MPEG-4 content MPEG-4 profiles and levels; verification tests MPEG-4 represents a breakthrough in multimedia, delivering not just outstanding compression but also a fully interactive user experience. In The MPEG-4 Book , two leaders of the MPEG-4 standards community offer a comprehensive, targeted guide to the MPEG-4 standard-and its use in cutting-edge applications. Fernando Pereira and Touradj Ebrahimi, together with a unique collection of key MPEG experts, demonstrate how MPEG-4 addresses tomorrow's multimedia applications more successfully than any previous standard. They review every element of the standard to offer you a book that covers: Synthetic and natural audio and video object coding, description and synchronization BIFS-the MPEG-4 language for scene description and interaction The extensible MPEG-4 textual format XMT Transport and delivery of MPEG-4 content MPEG-J: using Java classes within MPEG-4 content A complete overview of MPEG-4 Profiles and Levels Verification tests The authors also walk through the MPEG-4 Systems Reference Software ?offering powerful real-world insights for every product developer, software professional, engineer, and researcher involved with MPEG-4 and state-of-the-art multimedia delivery. Part of the new IMSC Press Series from the Integrated Multimedia System Center at the University of Southern California, a federally funded center specializing in cutting-edge multimedia research.
    Note: Includes bibliographical references and index
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  • 15
    Online Resource
    Online Resource
    Upper Saddle River, NJ : Prentice Hall PTR | Boston, MA :Safari,
    Language: English
    Pages: xvi, 348 p. , ill. ; , 24 cm
    DDC: 658.4/04
    Keywords: Project management ; Electronic books ; local
    Abstract: Project management for today's complex, chaotic business environments. XPM: the first radically new approach to project management in decades! Designed from the ground up for today's high-speed, fast-changing projects Refocusing project management focused on people, relationships, and adding value! Innovative new XPM tools: how to make them work in your organization Traditional project management doesn't work any more: it's inward-looking, static, and just can't respond to rapid, constant change. Radical Project Management looks outward to stakeholders, management, and clients-and thoroughly involves them from start to finish. Moreover, it assumes that everything will change-and defines a flexible, ongoing project management process that encompasses both project development and support. In this book, Rob Thomsett, one of the world's leading project management consultants, presents XPM from start to finish-and introduces every tool and technique you need to make it work in your organization. Refocusing project management on what matters most: people, relationships, and adding value 11 radically new rules for project managers to live by Innovative new XPM tools, and how to use them "Open Planning" and stakeholder ownership: the heart of successful project management New XPM metrics and project-tracking techniques Why project managers don't need to know the gory technical details Detailed case studies: how XPM is enabling creative people to do truly great work If you've always suspected there's a more agile, flexible, intelligent way to manage projects, you're right-and XPM is it. Discover for yourself, with the most authoritative, complete, useful XPM guide ever written: Radical Project Management by Rob Thomsett.
    Note: Includes bibliographical references and index
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  • 16
    Online Resource
    Online Resource
    Upper Saddle River, NJ : Prentice Hall PTR | Boston, MA :Safari,
    Language: English
    Pages: xxiv, 400 p. , ill. ; , 24 cm. +
    DDC: 621.381
    Keywords: LabVIEW ; Electronic circuits ; Computer-aided design ; Electronics ; Electronic books ; local
    Abstract: The hands-on, simulation-based introduction to analog electronics. Analog Electronics with LabVIEW is the first comprehensive introduction to analog electronics that makes full use of computer simulation. Kenneth L. Ashley introduces analog electronics through a series of theory/project sections, in which theoretical presentations correlate directly with circuit measurement and analysis projects. The results of experiments are used to extract device model parameters used in subsequent electronic circuit analysis, providing a significant enhancement in the understanding of modern, computer-based electronic-circuit simulation. Readers will master not only the fundamentals of analog electronics, but also data acquisition and circuit simulation with LabVIEW, basic circuit-solution computation with Mathcad, and circuit simulation with Cadence Schematics or Capture. Coverage includes: Elementary analog circuit analysis, including the resistor voltage divider and MOSFET DC gate voltage, MOSFET drain current-source equivalent, amplifier frequency response, and more Fundamentals of transistors and voltage amplification Characterization of MOS transistors for circuit simulation Common-source amplifiers, MOSFET source-follower buffer stage, differential amplifier stage, and MOSFET current sources Operational amplifiers: resistor negative feedback approaches and capacitor-based applications Development of a Basic CMOS Operational Amplifier LabVIEW tutorial with emphasis on analog electronics, the discrete nature of compute data acquisition, and LabVIEW measurement VIs such as the autoranging DC voltmeter Characterization of the BJT for circuit simulation including linear modeling BJT NPN common-emitter amplifier, including emitter degeneration and current-source PNP load with emitter degeneration For those new to LabVIEW, the book also contains a complete introductory tutorial with emphasis relevant to analog-electronics applications. CD-ROM INCLUDED The accompanying CD-ROM includes a complete copy of LabVIEW 6 Student Edition Software, along with all the LabVIEW, Mathcad, and Schematics (or Capture) files you need to perform the experiments and exercises in this book, plus samples of all project measurement and data files for measurement simulation.
    Note: Includes index
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  • 17
    Online Resource
    Online Resource
    Redmond, Wash. : Microsoft Press | Boston, MA :Safari,
    Language: English
    Edition: .NET ed.
    Series Statement: Step by step
    Keywords: Database design ; Web databases ; World Wide Web ; Electronic books ; local
    Abstract: Discover what's behind the latest Web database technologies and how to create flexible Web databases that can serve your needs today and scale for the future with the step-by-step lessons and complete code samples in this easy-to-grasp tutorial.
    Note: Includes index. - Title from title screen
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  • 18
    Online Resource
    Online Resource
    Upper Saddle River, NJ : Prentice Hall PTR | Boston, MA :Safari,
    Language: English
    Pages: xxiv, 294 p. , ill. ; , 24 cm
    DDC: 658.8/12
    Keywords: Customer relations ; Data processing ; Customer relations ; Marketing ; Electronic books ; local
    Abstract: Barton Goldenberg shares his unparalleled practical expertise on everything from security to internationalization, helping you avoid disastrous missteps-and transform the potential of CRM into long-lasting competitive advantage. Identify your goals and customize a CRM strategy for your enterprise Understand the 8 key issues that will make or break your CRM initiative Learn about the top 30 CRM software offerings Find out what 12 crucial questions you should ask before selecting a software vendor Preview tomorrow's advances in CRM-to better position yourself and take advantage of a ever-changing environment. "This is the only book on CRM that has made it to my credenza." -Stan Davis, Author of Blur and Lessons from the Future "CRM Automation is a blueprint for a successful CRM implementation." -Ken Blanchard, Coauthor, The One Minute Manager "Barton Goldenberg's bottom-line approach to CRM makes this book a necessity to any company concerned with ROI." -Beth Struckell, VP general manager of food service and vendor sales, a division of PepsiCo "CRM Automation gets to the heart of what a successful CRM implementation is all about-People, Process, and Technology. You can save hundreds of hours and thousands of dollars by reading this book before launching a CRM initiative." -Bob McLaughlin, former vice-president, McGraw-Hill "Goldenberg's 18 years of experience and 300 deployments are wrapped up between the two covers of CRM Automation." -Wolfgang Martin, independent analyst and research fellow, METAGroup "Barton Goldenberg understands the CRM marketplace and the needs of businesses seeking a competitive edge. CRM Automation is a valuable resource for companies pursuing truly customer-centric business strategies." -Carol Burch, senior vice president of global business development for CRM, SAP AG "Barton Goldenberg proves once again that he is ahead of the curve in understanding the direction and future of customer relationship management." -Patrick Bultema, CEO and president, FrontRange Solutions, Inc.
    Note: Includes index
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  • 19
    Online Resource
    Online Resource
    Upper Saddle River, NJ : Prentice Hall PTR | Boston, MA :Safari,
    Language: English
    Pages: xxxvi, 632 p. , ill. ; , 24 cm. +
    Keywords: IBM Database 2 ; DB2 (Computer file) ; Examinations ; Study guides ; Database management ; Certification ; Study guides ; Electronic books ; local
    Abstract: IBM's definitive, authoritative DB2 for OS/390 and z/OS reference and self-study guide! The only comprehensive IBM(r) DB2 UDB V7.1 for OS/390 certification prep guide Covers administration, security, SQL, application development, tuning, and much more Contains dozens of expert DB2 tips, techniques and guidelines CD-ROM contains complete DB2 for OS/390 sample exam Written by IBM Gold Consultants for DB2 and S/390 The total resource for every professional running DB2 UDB V7.1 in OS/390 and z/OS environments Database administration, security, monitoring, tuning, SQL, and application development Sample test questions help you prepare for IBM's new DB2 UDB V7.1 for OS/390 exams The CD-ROM included with this book contains a complete IBM DB2 for OS/390 certification sample exam. IBM's DB2 Universal Database Version 7.1 for OS/390 delivers unparalleled performance, scalability, and reliability in today's enterprise e-business environments! Now, there's a complete, authoritative guide to deploying, managing, and developing applications with DB2 UDB V7.1 in both OS/390 and z/OS environments-and preparing for IBM's updated DB2 UDB V7.1 for OS/390 certification exam! Direct from IBM, this comprehensive day-to-day reference for running DB2 UDB in OS/390 and z/OS environments is also the only book with the in-depth knowledge professionals need in order to pass IBM's latest DB2 for OS/390DBA certification exam. Full of expert tips, techniques, and guidelines, it covers virtually every aspect of working with DB2 UDB in enterprise server: administration, connectivity, development, and much more. IBM Gold Consultants Richard Yevich and Susan Lawson present start-to-finish coverage of DB2's latest and most powerful enhancements, tools, and utilities, showing how to make the most of DB2 running on both OS/390 and next-generation z/OS platforms. Coverage includes: An overview of the DB2 UDB product family DB2 in OS/390 and z/OS environments: address spaces, attachments, interfaces, commands, and utilities Comprehensive security coverage, including access controls and auditing techniques SQL in depth: DB2 data structures, database objects, basic database design, and advanced coding DB2 UDB administration: maintaining data, backup/recovery, and more Performance monitoring and optimization: access paths, indexes, parallelism, buffer pool tuning, and subsystem tuning Data sharing: architecture and implementation in a Parallel Sysplex environment Detailed application d...
    Note: Includes bibliographical references (p. 605-618) and index
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  • 20
    Language: English
    Pages: xii, 376 p. ; , 24 cm
    DDC: 658.4/07124
    Keywords: Employees ; Training of ; Management ; Executive ability ; Executives ; Training of ; Leadership ; Promotions ; Electronic books ; local
    Abstract: Today's enterprises face a profound leadership crisis - and the speed of business has far outstripped conventional executive development systems. In Grow Your Own Leaders , three world-renowned experts introduce an entirely new approach for identifying tomorrow's leaders within your own organization, accelerating their development, and deploying them immediately, to address new challenges wherever they emerge.
    Note: Includes index
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  • 21
    Online Resource
    Online Resource
    Upper Saddle River, NJ : Prentice Hall PTR | Boston, MA :Safari,
    Language: English
    Pages: xxiv, 500 p. , ill. ; , 23 cm
    Edition: 3rd ed.
    DDC: 384
    Keywords: Telecommunication ; Electronic books ; local
    Abstract: The completely updated nontechnical telecom guide for business people and other professionals. Advanced cellular networks Optical technologies Globalization Convergence The Internet Cable modems and DSL In the past two years, the telecommunications industry has undergone major changes. The Essential Guide to Telecommunications, Third Edition , is your complete guide to the new realities of telecommunications. This new edition reflects all of today's most critical issues, trends and technologies. In addition to providing crucial insights into the fast-changing competitive landscape, Annabel Dodd provides important information about the structure of, and key players in, the industry. The Essential Guide to Telecommunications, Third Edition will give you an easy-to-comprehend, broad understanding of this fast-changing industry. Coverage includes: Optical technologies expanded Advanced cellular networks: 2.5G and 3G standards Speech recognition, call centers and PBXs Comprehensive coverage of key players and the state of telecommunications in Europe, Asia, and Latin America Updated and expanded coverage of the Internet and convergence What readers of the previous editions had to say: "With jargon-free definitions, clear schematic drawings and its steady narrative drive,The Essential Guide to Telecommunications is a reassuring testament to the human ability to comprehend and communicate at some fundamental level even the most bewildering technology." -David Warsh, The Boston Globe "This book cuts through all the jargon and mysterious acronyms to give easily understood explanations of telecommunications, from the basics to the latest technology. I refer to it on a regular basis and constantly recommend it to others." -Michael Rieke, Editor of the Dow Jones Bandwidth Intelligence Alert "It is fair to say that Annabel Dodd has done more to demystify the industry for more people than anyone else in Massachusetts. For those who don't know bandwidth from a band saw or optical networks from an ophthalmologist, Dodd's book offers valuable insights into the products and services that fall under the telecommunications umbrella." -Katherine Raphaelson, Director, Massachusetts Telecommunications Council "This book is written for those who have little or no technical background. It's an easy-to-read overview of much of the technology available now and great if you have no patience for technical terminology." -George Runkle, The Motley Fool, Inc.
    Note: Includes bibliographical references and index
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