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  • 1
    ISBN: 9780133744187 , 0133744183
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Parallel Title: Erscheint auch als
    Keywords: Microsoft Windows server ; Microsoft System center ; Electronic data processing ; Management ; Operating systems (Computers) ; Computer systems ; Electronic books ; Electronic books ; local
    Abstract: This comprehensive resource will help you automate and optimize all facets of service management with System Center 2012 Service Manager. Expert consultants offer deep "in the trenches" insights for improving problem resolution, change control, release management, asset lifecycle management, chargeback, and more. You'll learn how to implement high-value best practices from ITIL and the Microsoft Operations Framework. The authors begin with an expert overview of Service Manager, its evolution, and its new capabilities. Next, they walk through overall planning, design, implementation, and upgrades. Then, to help you focus your efforts, they present stepwise coverage of all topics in each feature area, linking technical information about Service Manager with essential knowledge about the technologies it depends on. Whatever your role in deploying or running Service Manager, this guide will help you deliver more responsive support at lower cost and drive more value from all your IT investments. • Leverage MOF and ITIL processes built into System Center 2012 Service Manager • Plan and design your Service Manager deployment • Install Service Manager or upgrade from earlier versions • Efficiently administer work and configuration items • Use connectors to integrate with Active Directory, Exchange, and System Center components • Create service maps • Enable end user access through Service Manager's self-service portal • Implement incident, problem, change, and release management • Utilize workflows to automate key support processes • Create service level agreements with calendars, metrics, and objectives • Provide quick access to a standardized catalog of services • Use notification to ensure that Service Manager items are promptly addressed • Secure Service Manager and its data warehouse/reporting platform • Perform maintenance, backup, and recovery • Manage Service Manager performance • Customize Service Manager
    Note: Includes bibliographical references and index. - Description based on print version record
    Library Location Call Number Volume/Issue/Year Availability
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  • 2
    ISBN: 9780132953870 , 0132953870
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Edition: 2nd ed.
    Series Statement: Unleashed
    Parallel Title: Erscheint auch als
    Keywords: Microsoft Windows server ; Electronic data processing ; Management ; Computer systems ; Evaluation ; Computer networks ; Management ; Electronic books ; Electronic books ; local
    Abstract: This is the first comprehensive Operations Manager 2012 technical resource for every IT implementer and administrator. Building on their bestselling OpsMgr 2007 book, three Microsoft System Center Cloud and Data Center Management MVPs thoroughly illuminate major improvements in Microsoft's newest version-including new enhancements just added in Service Pack 1. You'll find all the information you need to efficiently manage cloud and datacenter applications and services in even the most complex environment. The authors provide up-to-date best practices for planning, installation, migration, configuration, administration, security, compliance, dashboards, forecasting, backup/recovery, management packs, monitoring including .NET monitoring, PowerShell automation, and much more. Drawing on decades of enterprise and service provider experience, they also offer indispensable insights for integrating with your existing Microsoft and third-party infrastructure. Detailed information on how to... Plan and execute a smooth OpsMgr 2012 deployment or migration Move toward application-centered management in complex environments Secure OpsMgr 2012, and assure compliance through Audit Collection Services Implement dashboards, identify trends, and improve forecasting Maintain and protect each of your OpsMgr 2012 databases Monitor virtually any application, environment, or device: client-based, .NET, distributed, networked, agentless, or agent-managed Use synthetic transactions to monitor application performance and responsiveness Install UNIX/Linux cross-platform agents Integrate OpsMgr into virtualized environments Manage and author management packs and reports Automate key tasks with PowerShell, agents, and alerts Create scalable management clouds for service provider/multi-tenant environments Use OpsMgr 2012 Service Pack 1 with Windows Server 2012 and SQL Server 2012
    Note: Previous ed.: 2010. - Includes bibliographical references and index. - Description based on print version record
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  • 3
    ISBN: 9780768680492 , 0768680492
    Language: English
    Pages: xxii, 1385 p , ill. , 24 cm. +
    Parallel Title: Erscheint auch als
    Keywords: Microsoft Windows server ; Electronic data processing ; Management ; Computer systems ; Evaluation ; Computer networks ; Management ; Electronic books ; local
    Abstract: This book is your most complete source for in-depth information about Microsoft System Center Operations Manager 2007! System Center Operations Manager 2007 Unleashed is a comprehensive guide to System Center Operations Manager (OpsMgr) 2007. Like its MOM 2005 predecessor, OpsMgr 2007 helps you implement operations management, but with a far different and more holistic approach from MOM 2005's focus on individual servers. This book guides you through designing, deploying, and configuring OpsMgr 2007. You will find detailed information and hands-on experience on topics such as estimating database sizes and designing redundant OpsMgr configurations. You learn how to tackle challenges such as setting up ACS, establishing client monitoring, using and creating synthetic transactions and distributed applications, and developing management packs and reports. Size your OpsMgr databases Architect for redundancy and performance Install or migrate to OpsMgr 2007 Secure OpsMgr Back up OpsMgr components Understand how monitors and rules work Manage different aspects, including ACS, client monitoring, synthetic transactions, and distributed applications Extend OpsMgr Develop management packs and reports CD-ROM includes: Database sizing spreadsheet Utilities, management packs, and reports Microsoft's best practices for rule and monitor targeting and PowerShell Cheat Sheet Live Links--more than 200 hypertext links and references to materials, connectors, sites, and newsgroups related to OpsMgr Contents Introduction 1 Part I Operations Management Overview and Concepts 1 Operations Management Basics 11 2 What's New 63 3 Looking Inside OpsMgr 97 Part II Planning and Installation 4 Planning Your Operations Manager Deployment 137 5 Planning Complex Configurations 203 6 Installing Operations Manager 2007 233 7 Migrating to Operations Manager 2007 277 Part III Moving Toward Application-Centered Management 8 Configuring and Using Operations Manager 2007 303 9 Installing and Configuring Agents 369 10 Complex Configurations 425 11 Securing Operations Manager 2007 471 Part IV Administering Operations Manager 2007 12 Backup and Recovery 539 13 Administering Management Packs 593 14 Monitoring with Operations Manager 647 Part V Service-Oriented Monitoring 15 Monitoring Audit Collection Services 739 16 Client Monitoring 797 17 ...
    Note: Includes bibliographical references (p. [1305]-1322) and index
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