ISBN:
9780520272941
Language:
English
Pages:
Online-Ressource (353 p.)
Edition:
3rd ed
Parallel Title:
Print version The Managed Heart : Commercialization of Human Feeling, Updated with a New Preface
DDC:
152.4
Keywords:
Electronic books
Abstract:
In private life, we try to induce or suppress love, envy, and anger through deep acting or "emotion work," just as we manage our outer expressions of feeling through surface acting. In trying to bridge a gap between what we feel and what we "ought" to feel, we take guidance from "feeling rules" about what is owing to others in a given situation. Based on our private mutual understandings of feeling rules, we make a "gift exchange" of acts of emotion management. We bow to each other not simply from the waist, but from the heart.But what occurs when emotion work, feeling rules, and the gift of e
Description / Table of Contents:
Cover; The Managed Heart; Title; Copyright; Dedication; Contents; Preface to the 2012 Edition; Preface to the First Edition; Acknowledgments; PART ONE/PRIVATE LIFE; 1 Exploring the Managed Heart; 2 Feeling as Clue; 3 Managing Feeling; 4 Feeling Rules; 5 Paying Respects with Feeling: The Gift Exchange; PART TWO/PUBLIC LIFE; 6 Feeling Management: From Private to Commercial Uses; 7 Between the Toe and the Heel: Jobs and Emotional Labor; 8 Gender, Status, and Feeling; 9 The Search for Authenticity; Afterword to the Twentieth Anniversary Edition; APPENDIXES
Description / Table of Contents:
A. Models of Emotion: From Drawin to GoffmanB. Naming Feeling; C. Jobs and Emotional Labor; D. Positional and Personal Control Systems; Notes; Bibliography to the Twentieth Anniversary Edition; Bibliography; Index;
Description / Table of Contents:
Cover; The Managed Heart; Title; Copyright; Dedication; Contents; Preface to the 2012 Edition; Preface to the First Edition; Acknowledgments; PART ONE/PRIVATE LIFE; 1 Exploring the Managed Heart; 2 Feeling as Clue; 3 Managing Feeling; 4 Feeling Rules; 5 Paying Respects with Feeling: The Gift Exchange; PART TWO/PUBLIC LIFE; 6 Feeling Management: From Private to Commercial Uses; 7 Between the Toe and the Heel: Jobs and Emotional Labor; 8 Gender, Status, and Feeling; 9 The Search for Authenticity; Afterword to the Twentieth Anniversary Edition; APPENDIXES
Description / Table of Contents:
A. Models of Emotion: From Drawin to GoffmanB. Naming Feeling; C. Jobs and Emotional Labor; D. Positional and Personal Control Systems; Notes; Bibliography to the Twentieth Anniversary Edition; Bibliography; Index
Note:
Description based upon print version of record
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