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  • 2020-2024  (21)
  • Safari, an O'Reilly Media Company.  (20)
  • Grenny, Joseph
  • [Erscheinungsort nicht ermittelbar] : McGraw-Hill  (13)
  • [Erscheinungsort nicht ermittelbar] : Association for Talent Development  (8)
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Year
  • 1
    ISBN: 9781260474190
    Language: English
    Pages: 1 online resource (304 pages)
    Edition: 3rd edition
    Keywords: Electronic books
    Abstract: Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
    Note: Online resource; Title from title page (viewed October 26, 2021) , Mode of access: World Wide Web.
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  • 2
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (208 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Award-winning sales coach Jeff Shore shows sales professionals how to apply buyer psychology to personalize follow-ups, serve customers-and seal the deal faster. What does a sales professional do when the customer says, "Not yet"? Companies have invested thousands and even millions of dollars in CRM technology over the past decade, but frontline salespeople and sales executives alike are still groping for solutions. The problem of drift -a common phenomenon in which a prospect simply forgets about the product offering and goes dark-is persistent and rampant. Technology doesn't change behavior on its own. Behavior is changed by adopting better habits. The fact is 44 percent of salespeople give up after one follow-up attempt. That sad reality presents a genuine opportunity. In Follow Up and Close the Sale , Jeff Shore offers research-based insights into the customer's buying journey to teach sales professionals how to: • Create and maintain Emotional Altitude for the customer • Leverage speed as an advantage • Personalize follow-up to fulfill customer needs and provide value • Overcome the mental barriers that make follow-up a difficult task • Select the right follow-up method • Stay in touch without annoying the prospect • "Wake up" tired leads Better yet, this results-oriented book will make the follow-up process, one often dreaded as a grueling chore, to be genuinely enjoyable. Effective follow-up is relationship-based, service-driven, and emotionally positive. It's about rituals and routines, rhythms and the right attitude. It's about not quitting when others give up. Follow-up is what separates the good from the great.
    Note: Online resource; Title from title page (viewed July 14, 2020) , Mode of access: World Wide Web.
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  • 3
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (800 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product. This comprehensive study guide delivers 100% coverage of every topic on the challenging CompTIA Linux+ exam Get complete coverage of all the objectives included on CompTIA Linux+ exam XK0-004 from this up-to-date resource. Written by Linux experts and technology trainers, the book provides learning objectives at the beginning of each chapter, exam tips, practice exam questions, and in-depth answer explanations. Designed to help you pass these challenging exams, this definitive volume also serves as an essential on-the-job reference. Covers all exam topics, including how to: • Use the vi text editor • Work with the Linux shell • Manage Linux users, groups, files, and directories • Administer ownership, permissions, and quotas • Install Linux and manage the boot process • Configure the graphical environment • Manage software and hardware • Write shell scripts • Manage network settings and services • Secure Linux and use encryption Online content includes: • 180 practice exam questions • Downloadable virtual machines • 20+ video clips
    Note: Online resource; Title from title page (viewed February 7, 2020) , Mode of access: World Wide Web.
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  • 4
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (288 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: The essential guide to creating an honest, ethical workplace culture in any industry In The Manager's Book of Decencies , Stephen Harrison showed how even the smallest gestures can produce big results and change the culture of an entire workforce. Now the author of that prescient bestseller has teamed up with Jim Lukaszewski, America's Crisis Guru® to write the definitive guide to transforming or restoring your workplace into a showplace of honest, ethical behavior. Accountability, civility, compassion, empathy, honesty, humility, and principle: these are the seven characteristics embodied by every truly decent leader. The best organizations develop and maintain a civil culture, valuing ethical behavior, honesty, and integrity as much, or even more, than profitability. The Decency Code provides you with practical pathways to creating or restoring that type of culture. These strategies address the evolving workplace: flexible, fast-moving, delayered, virtual, unstable, out-of-balance, ambiguous, global, diverse, and ruthlessly competitive. Here are actionable tools and strategies to help you build your workplace on a new standard of honest, ethical behavior, along with informative case studies that examine the behavior of both ethical and unethical companies. Today's climate of corporate cultural disorder needs a new type of leader, men and women who replace confusion with order, opaqueness with clarity, complexity with simplicity, hopelessness with confidence, greed with selflessness, and suspicion with trust. The common-sense prescriptions offered in The Decency Code can help you become the type of leader you wish to be-and effect the change you wish to see. This book is required reading for ethically conscious managers everywhere.
    Note: Online resource; Title from title page (viewed March 17, 2020) , Mode of access: World Wide Web.
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  • 5
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (256 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Face every business challenge with the skills and spirit of an elite adventurer Wild Success takes you on a thrilling ride into the world of extreme adventurers-extraordinary men and women whose hard-earned wisdom can be applied to any business situation. Death-defying adventurers and business leadership experts themselves, authors Amy Posey and Kevin Vallely provide an inside look into an elite society of people who understand how to excel in the most challenging environments on the planet. The authors combine one-of-a-kind insights from the adventure world with innovative research from the field of neuroscience to provide powerful, proven-effective leadership lessons. Wild Success teaches you how to: • Identify your purpose as a leader • Build your resilience and your ability to adapt to change • Reframe your attitude to optimize your cognitive performance • Reach your true leadership potential with a growth mindset Through seven leadership lessons, you'll learn to see business challenges through the eyes of adventurers-from a surfer atop a monstrous 50-foot wave to a polar skier clawing across the Antarctic plateau to a wingsuit flyer defying death thousands of feet in the air. Adventurers know better than anyone that unexpected obstacles and tough situations can force the most creative, innovative thinking. Become a leader of leaders by using the wild wisdom garnered by elite adventurers in the most extreme environments on the planet.
    Note: Online resource; Title from title page (viewed March 13, 2020) , Mode of access: World Wide Web.
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  • 6
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (400 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product. Manage your own robust, inexpensive cybersecurity testing environment This hands-on guide shows clearly how to administer an effective cybersecurity testing lab using affordable technologies and cloud resources. Build Your Own Cybersecurity Testing Lab: Low-cost Solutions for Testing in Virtual and Cloud-based Environments fully explains multiple techniques for developing lab systems, including the use of Infrastructure-as-Code, meaning you can write programs to create your labs quickly, without manual steps that could lead to costly and frustrating mistakes. Written by a seasoned IT security professional and academic, this book offers complete coverage of cloud and virtual environments as well as physical networks and automation. Included with the book is access to videos that demystify difficult concepts. Inside, you will discover how to: • Gather network requirements and build your cybersecurity testing lab • Set up virtual machines and physical systems from inexpensive components • Select and configure the necessary operating systems • Gain remote access through SSH, RDP, and other remote access protocols • Efficiently isolate subnets with physical switches, routers, and VLANs • Analyze the vulnerabilities and challenges of cloud-based infrastructures • Handle implementation of systems on Amazon Web Services, Microsoft Azure, and Google Cloud Engine • Maximize consistency and repeatability using the latest automation tools
    Note: Online resource; Title from title page (viewed February 28, 2020) , Mode of access: World Wide Web.
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  • 7
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (208 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product. The best IT certification exam study system available Filled with hands-on exercises and practice exam questions, CompTIA Cloud Essentials+™ Certification Study Guide, Second Edition (Exam CLO-002) covers what you need to know-and shows you how to prepare-for this challenging exam. • 100% complete coverage of all official objectives for exam CLO-002 • Exam Readiness checklist-you're ready for the exam when all objectives on the list are checked off • Exam Watch notes call attention to information about, and potential pitfalls in, the exam • Two-Minute Drills for quick review at the end of every chapter • Simulated exam questions match the format, tone, topics, and difficulty of the real exam Covers all the exam topics, including: The Principles of Cloud Computing • The Business Side of Cloud Computing • Cloud Planning • Compliance and the Cloud • Cloud Storage Infrastructure • Cloud Network Infrastructure • Cloud Compute Infrastructure • Applications and Big Data in the Cloud • Cloud DevOps • Security and the Cloud • Managing Cloud Risk Online content includes: • Test engine that provides full-length practice exams and customized quizzes by chapter or by exam domain • Access to entire book PDF
    Note: Online resource; Title from title page (viewed February 28, 2020) , Mode of access: World Wide Web.
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  • 8
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Association for Talent Development | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (340 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Speak for Yourself Do you yearn for a book to disambiguate the common language of your job? Do you wish the kimono would open on idioms and clichés that stretch the bandwidth of understanding and make you wonder if your career is scalable? Maybe you want someone to: Take off the kid gloves. Be aboveboard. Give you the blow-by-blow. Help you move the needle. If so, then The BS Dictionary: Uncovering the Origins and True Meanings of Business Speak is for you! Join authors Bob Wiltfong and Tim Ito as they take humorous aim at the common words and phrases of business. The dictionary has been used as a tool for social commentary and amusement for centuries, and the authors don't disappoint with their version, as they follow in the hallowed footsteps of Samuel Johnson, Ambrose Bierce, and Gustave Flaubert to succinctly reveal us to ourselves. The authors' researched and documented entries include definitions and a full etymology of favorite phrases like back of the envelope, boil the ocean, elephant in the room, and FAQ. This unique book will amuse and nudge business speakers as well as educate those who don't yet speak B.S.
    Note: Online resource; Title from title page (viewed April 28, 2020) , Mode of access: World Wide Web.
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  • 9
    Language: English
    Pages: 1 online resource (288 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Three top Wall Street analysts reveal enduring lessons in sustainable success from the great industrial titans-the high-tech companies of their day-to the disruptors that now dominate the economy. Before Silicon Valley disrupted the world with new technologies and business models, America's industrial giants paved the way. Companies like General Electric, United Technologies, and Caterpillar were the Google and Amazon of their day, setting gold standards in innovation, growth, and profitability. Today's leaders can learn a great deal from their successes, as well as their missteps. In this essential guide, three veteran Wall Street analysts reveal timeless lessons from the titans of industry-and offer battle-tested survival tactics for an ever-changing world. You'll learn: how GE became the largest company on earth-only for a culture of arrogance to set in motion the largest collapse in history how Boeing reassessed risks, raised profits-and tragically lost its balance how Danaher avoided the pitfalls of tremendous success-by continually reinventing itself how Honeywell experienced a near-fatal cultural breakdown-and executed a flawless turnaround how Caterpillar relied too much on forecasting, lost billions-and rallied by recommitting to the basics Filled with illuminating case studies and brilliant in-depth analysis, this invaluable book provides a multitude of insights that will help you weather market upheavals, adapt to disruptions, and optimize your resources to your best advantage. You'll learn hard-won lessons in innovation, growth, resilience, and operational excellence, as well as the time-proven fundamentals of continuous improvement for lasting success. In the end, you'll have your own personal toolbox of useful takeaways from more than a century's worth of data, experience, wisdom, and can-do spirit, courtesy of some of the greatest business enterprises of all time. This is how manufacturers survived the first disruptors of technology-and how today's giants can survive and thrive during continuous cycles of disruption.
    Note: Online resource; Title from title page (viewed July 14, 2020) , Mode of access: World Wide Web.
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  • 10
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Association for Talent Development | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (274 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Better Learning Solutions Through Better Learning Experiences When training and development initiatives treat learning as something that occurs as a one-time event, the learner and the business suffer. Using design thinking can help talent development professionals ensure learning sticks to drive improved performance. Design Thinking for Training and Development offers a primer on design thinking, a human-centered process and problem-solving methodology that focuses on involving users of a solution in its design. For effective design thinking, talent development professionals need to go beyond the UX, the user experience, and incorporate the LX, the learner experience. In this how-to guide for applying design thinking tools and techniques, Sharon Boller and Laura Fletcher share how they adapted the traditional design thinking process for training and development projects. Their process involves steps to: Get perspective. Refine the problem. Ideate and prototype. Iterate (develop, test, pilot, and refine). Implement. Design thinking is about balancing the three forces on training and development programs: learner wants and needs, business needs, and constraints. Learn how to get buy-in from skeptical stakeholders. Discover why taking requests for training, gathering the perspective of stakeholders and learners, and crafting problem statements will uncover the true issue at hand. Two in-depth case studies show how the authors made design thinking work. Job aids and tools featured in this book include: a strategy blueprint to uncover what a stakeholder is trying to solve an empathy map to capture the learner's thoughts, actions, motivators, and challenges an experience map to better understand how the learner performs. With its hands-on, use-it-today approach, this book will get you started on your own journey to applying design thinking.
    Note: Online resource; Title from title page (viewed June 9, 2020) , Mode of access: World Wide Web.
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  • 11
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Association for Talent Development | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (308 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Build Your Coaching Skills to Develop Others Coaching has the power to enhance individual, team, and organizational performance. Its interactive process helps individuals set and act upon goals, make better decisions, and produce results. 10 Steps to Successful Coaching offers meaningful advice to help you embrace and elevate your existing coaching skills, drawing upon your strengths as a leader, colleague, or employee to bring out the strengths of others. This book is an entry point for anyone who wants-or has been asked-to do some formal or informal coaching. It's also for anyone who wants to infuse day-to-day interactions in the workplace with a powerful new skill: development through coaching. With coaching skills quickly becoming essential for anyone who wants to help others develop in the workplace, use this book as your road map to being an effective coach who is ready to listen, encourage, and challenge others to greater achievement. Your coachees will enjoy greater job satisfaction and confidence, and your organization will benefit from this cost-effective way of developing employees and improving productivity. You, as a coach, will discover growth in your working relationships and gain a tremendous sense of accomplishment. This second edition addresses coaching in terms of the broader organization; creating a coaching culture; the impact of technology on the coaching relationship; and goal and accountability setting; overcoming obstacles to good listening; and ending the coaching process. You'll find a diverse array of tools to help you along the way. Examples include: a development plan to highlight existing coaching skills and areas of opportunity sample questions to ask during sessions forms to secure commitment to coaching an assessment to evaluate your organization's coaching culture.
    Note: Online resource; Title from title page (viewed April 14, 2020) , Mode of access: World Wide Web.
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  • 12
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Association for Talent Development | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (368 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Leaders as Learners, Learners as Leaders Drawing upon firsthand experiences and insights from senior practitioners, Leading the Learning Function: Tools and Techniques for Organizational Impact offers best practices, tools, techniques, and processes that successful business leaders use to develop, build, and implement their personal leadership skill sets. The ATD Forum-a consortium for senior talent and learning practitioners to connect, collaborate, and share knowledge, best practices, and company experiences-sought to extend those accruing benefits more broadly in the profession to current and aspiring learning leaders and talent practitioners. In this book, Forum managers and book editors MJ Hall and Laleh Patel and Forum members set out to document the work learning leaders do to help themselves and others build organizational capabilities and successful results. In 26 chapters, Forum contributors-leaders in their respective organizations-offer insights and lessons about setting direction, managing processes, leading and developing people, making an impact, collaborating with stakeholders, using technology for learning, and innovating. Growing leadership skills is a lifelong journey; gaining a portfolio of techniques others have used successfully to solve similar business challenges can provide an edge in your role as a business advisor. Leading the Learning Function is just that portfolio.
    Note: Online resource; Title from title page (viewed June 15, 2020) , Mode of access: World Wide Web.
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  • 13
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Association for Talent Development | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (136 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: Design your succession planning strategy. Succession Planning Basics will equip you with the background and implementation tools you need to devise and execute a forward-thinking succession planning program for your organization. It offers theory, processes, and best practices for organizations embarking on a succession-planning project, addressing the basic concepts and steps for success. This book is for management professionals considering succession planning for their organizations, organizational development professionals at the beginning of their careers, human resources professionals wanting to move away from replacement hiring, and trainers needing a basic understanding of succession planning for employee development plans. This second edition looks closer at tools and new developments in software that can streamline planning efforts as well as updated best practices and considerations for addressing the needs of every generation when creating succession plans. Chapters include assessment tools, exercises, and job aids. Succession Planning Basics is part of ATD's Training Basics series.
    Note: Online resource; Title from title page (viewed March 10, 2020) , Mode of access: World Wide Web.
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  • 14
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Association for Talent Development | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (120 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Evolving Technology for Human Performance ATD's 2020 Trends in Learning Technology collects insights about the latest emerging tech and trends that are transforming the talent development profession from top experts. They give much food for thought about how talent development professionals should embrace, test, and adopt technology to advance their careers and organizations. These learning technologies may span a broad variety of opportunities and applications, but one thing unites them: the human element of how to apply the technologies to help people work better. While some will continue to evolve and find a place in your technology toolbox for years to come, others may never be embraced. No matter your role in talent development or the makeup of your organization, it is critical to regularly review new technologies and trends and evaluate if and how they fit into your organization. This book will help you stay in the know. Assembled here are chapters by seven people who like to experiment, tinker, create, play, and do. Each expert looks at a different trend, what effect it's had on the field, and what effect it may have in the future: microlearning by Shannon Tipton podcasting by Mike Lentz user experience design by Becca Wilson xAPI by Sean Putman and Sarah Mercier artificial intelligence by JD Dillon augmented and virtual reality by Destery Hildenbrand. Capping off the volume is a chapter on L&D's role in the changing, technology-driven business landscape by Brandon Carson. ATD's 2020 Trends in Learning Technology is your guide to the talent development landscape of tomorrow.
    Note: Online resource; Title from title page (viewed January 28, 2020) , Mode of access: World Wide Web.
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  • 15
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Association for Talent Development | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (200 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Meet Learning Needs With New Tools and New Thinking Learning is no longer an activity or luxury that only occurs at specific stages in your life or career. With the digital revolution, learning has become immediate, real-time, and relevant whether you're young, old, in the workforce, in school, or at home. As a learning and development professional, you've likely confronted the digital learning revolution armed with instructional design models from the pre-digital world. But today's digital universe has a new model to address its wealth of new technologies and a new philosophy of learning experience design: learning cluster design. Designing for Modern Learning: Beyond ADDIE and SAM offers you and your learners a new way to learn. It describes the fundamental shift that has occurred in the nature of L&D's role as a result of the digital revolution and introduces a new five-step model: the Owens-Kadakia Learning Cluster Design Model (OK-LCD Model), a new five-step model for training design that meets the needs of modern learning. The model's five steps or actions are an easy-to-follow mnemonic, CLUSTER: Change on-the-job behavior Learn learner-to-learner differences Upgrade existing assets Surround learning with meaningful assets Track transformation of Everyone's Results. In each chapter, the authors share stories of business leaders, L&D professionals, and learners who have successfully adopted the OK-LCD Model, detailing how they altered organizational mindsets to meet the needs of modern learners and their organizations. Included are how-to features, tools, tips, and real-life "in practice" sections. This is an exciting time to be in L&D. It's time to join the revolution.
    Note: Online resource; Title from title page (viewed June 30, 2020) , Mode of access: World Wide Web.
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  • 16
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (240 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: A top healthcare futurist and consultant shows healthcare professionals and stakeholders how to redirect resources and leverage innovation to improve wellness and lower costs . Despite being the wealthiest nation on earth, the United States spends much of its healthcare money and resources pursuing the wrong goal: curing people after they get sick . In this provocative book, Nicholas J. Webb charts a bold new path that puts the focus not on reactionary treatment but on anticipation and prevention. Webb argues that we have a unique opportunity to leverage disruptive innovation to fulfill these goals. Emerging digital technologies now make it possible to collect, analyze, and act upon the enormous quantities of health-related data that every individual generates every day. This data often foreshadows disease and can alert the healthcare provider to the existence of a life-threatening condition before there are any outward symptoms, thereby enabling caregivers to pivot from treatment after the fact to anticipation, prevention, and, when necessary, reduced treatment to correct a smaller problem. This is The Healthcare Mandate -a powerful and illuminating guide to the new tools that healthcare professionals can start using right now to: See their clients not only as patients to be cured but as constituents to keep healthy. Identify and respond to emerging health problems as early as possible. Access and share constituent data with other healthcare providers. Navigate the increasingly complex world of patient data rights. Meet the challenge of non-medical online healthcare providers. Address constituent lifestyle choices that lead to obesity, diabetes, and heart disease. Respond to the increasing consumerization of healthcare. Drawing upon his decades of experience as an industry expert with dozens of medical patents, Webb offers a positive and achievable vision for the future of healthcare.
    Note: Online resource; Title from title page (viewed September 8, 2020) , Mode of access: World Wide Web.
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  • 17
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Association for Talent Development | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (328 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: A Step-by-Step Guide to Showing the Value of Soft Skill Programs As organizations rise to meet the challenges of technological innovation, globalization, changing customer needs and perspectives, demographic shifts, and new work arrangements, their mastery of soft skills will likely be the defining difference between thriving and merely surviving. Yet few executives champion the expenditure of resources to develop these critical skills. Why is that and what can be done to change this thinking? For years, managers convinced executives that soft skills could not be measured and that the value of these programs should be taken on faith. Executives no longer buy that argument but demand the same financial impact and accountability from these functions as they do from all other areas of the organization. In Proving the Value of Soft Skills , measurement and evaluation experts Patti Phillips, Jack Phillips, and Rebecca Ray contend that efforts can and should be made to demonstrate the effect of soft skills. They also claim that a proven methodology exists to help practitioners articulate those effects so that stakeholders' hearts and minds are shifted toward securing support for future efforts. This book reveals how to use the ROI Methodology to clearly show the impact and ROI of soft skills programs. The authors guide readers through an easy-to-apply process that includes: business alignment design evaluation data collection isolation of the program effects cost capture ROI calculations results communication. Use this book to align your programs with organizational strategy, justify or enhance budgets, and build productive business partnerships. Included are job aids, sample plans, and detailed case studies.
    Note: Online resource; Title from title page (viewed August 4, 2020) , Mode of access: World Wide Web.
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  • 18
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (512 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: This self-study guide delivers complete coverage of every topic on the GIAC Certified Incident Handler exam Prepare for the challenging GIAC Certified Incident Handler exam using the detailed information contained in this effective exam preparation guide. Written by a recognized cybersecurity expert and seasoned author, GCIH GIAC Certified Incident Handler All-in-One Exam Guide clearly explains all of the advanced security incident handling skills covered on the test. Detailed examples and chapter summaries throughout demonstrate real-world threats and aid in retention. You will get online access to 300 practice questions that match those on the live test in style, format, and tone. Designed to help you prepare for the exam, this resource also serves as an ideal on-the-job reference. Covers all exam topics, including: Intrusion analysis and incident handling Information gathering Scanning, enumeration, and vulnerability identification Vulnerability exploitation Infrastructure and endpoint attacks Network, DoS, and Web application attacks Maintaining access Evading detection and covering tracks Worms, bots, and botnets Online content includes: 300 practice exam questions Test engine that provides full-length practice exams and customizable quizzes
    Note: Online resource; Title from title page (viewed August 21, 2020) , Mode of access: World Wide Web.
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  • 19
    Language: English
    Pages: 1 online resource (288 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Deliver unprecedented customer value and seize your competitive edge with a transformative digital supply network Digital tech has disrupted life and business as we know it, and supply chain management is no exception. But how exactly does digital transformation affect your business? What are the breakthrough technologies and their capabilities you need to know about? How will digital transformation impact skills requirements and work in general? Do you need to completely revamp your understanding of supply chain management? And most importantly: How do you get started? Digital Supply Networks provides clear answers to these and many other questions. Written by an experienced team comprised of Deloitte consultants and leading problem-driven scholars from a premier research university, this expert guide leads you through the process of improving operations building supply networks, increasing revenue, reimagining business models, and providing added value to customers, stakeholders, and society. You'll learn everything you need to know about: Stages of development, roles, capabilities, and the benefits of DSN Big data analytics including its attributes, security, and authority Machine learning, Artificial Intelligence, Blockchain, robotics, and the Internet of Things Synchronized planning, intelligent supply, and digital product development Vision, attributes, technology, and benefits of smart manufacturing, dynamic logistics, and fulfillment A playbook to guide the digital transformation journey Drawing from real world-experience and problem-driven academic research, the authors provide an in-depth account of the transformation to digitally connected supply networks. They discuss the limitations of traditional supply chains and the underlying capabilities and potential of digitally-enabled supply flows. The chapters burst with expert insights and real-life use cases grounded in tomorrow's industry needs. Success in today's hyper-competitive, fast-paced business landscape, characterized by the risk of black swan events, such as the 2020 COVID-19 global pandemic, requires the reimagination and the digitalization of complex demand-supply systems, more collaborative and connected processes, and smarter, more dynamic data-driven decision making-which can only be achieved through a fully integrated Digital Supply Network.
    Note: Online resource; Title from title page (viewed July 21, 2020) , Mode of access: World Wide Web.
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  • 20
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (288 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Two renowned experts in healthcare transformation show how leaders are implementing behavior-driven strategies to ensure quality care and create lasting change. Healthcare is in the midst of a massive disruption. With financial structures in tatters and the future uncertain, this is the moment to begin the revolution. But first, leaders need to learn how to support staff at all levels as they make transformational improvements in care. This book demonstrates that real change is very personal and has to start at the top-whether you're an executive, governing board member, manager, or physician. A powerful new approach to healthcare leadership, this book showcases executives in health systems around the world as they: Practice behavior-based solutions to organizational problems Learn how to support continuous improvement Be more present in their leadership role Learn how to reflect and assess themselves as leaders Achieve better results for patients Drawing on a wealth of behavioral research, industry case studies, and personal insights from healthcare professionals, the authors explore how change actually happens-from the inside out, top to bottom, throughout the whole organization. You'll learn how healthcare systems led by people who are compassionate, principled, and engaged can undergo profound and lasting transformation. Find proven strategies for cultivating principle-driven behaviors that can turn the remotest possibilities on the healthcare horizon into a new working reality. This is more than a leadership guide to revolutionizing healthcare. This is about being a force for change that makes life better for patients, caregivers, and all stakeholders. If you want to take the lead in making change happen, start with Becoming the Change .
    Note: Online resource; Title from title page (viewed August 25, 2020) , Mode of access: World Wide Web.
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  • 21
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (224 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Creativity isn't a "nice to have" leadership trait. It's the key to success in every workplace and all industries. Learn to access yours, now-even if you don't think you're a "creative" person From B-school through the big leagues, the business world often places value on logic and analysis. But on creativity? Not so much. And this, according to Nir Bashan, is a recipe for disaster. What gets the ball rolling when we're feeling stuck in our careers? Why is my company not growing or reaching higher levels of profitability? What's the difference between a workable plan and a stroke of genius? The answer is creativity-and it's the missing ingredient for far too many of us who feel we're not reaching our creative potential (or doubt we have it in the first place). In The Creator Mindset , Bashan draws from years of experience in advertising, entertainment, consulting, keynote speaking, and teaching to show you how to use creativity as a decision-making tool, and do so every bit as confidently as you use spreadsheets and data analysis. Bashan demystifies the process of sharpening this ability by breaking it down into four essential sections. Discover what is meant by a "creator mindset," why it's crucial in business, how to see the world with this mindset, and how to sustain it. Written in plain language with real-world examples, chapters include: Creativity for non-creative people Training your mind to think in a creative way When nothing else works-creativity will Envisioning a world that can be, not the world that is The virtues of listening-and the value of making mistakes The "Creator Mindset" guide to crisis Beating the complacency conundrum If you've ever felt overwhelmed by vague advice to "think outside the box," The Creator Mindset can help put you on a proven track to harnessing your best, most creative ideas, and feel confident you're performing to your fullest potential-analytically and creatively.
    Note: Online resource; Title from title page (viewed August 4, 2020) , Mode of access: World Wide Web.
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