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  • American Society for Training and Development  (32)
  • Alexandria, Va. : American Society for Training and Development  (32)
  • Electronic books ; local  (32)
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  • 1
    Online Resource
    Online Resource
    Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online
    Language: English
    Pages: 16 p
    Keywords: Employees ; Training of ; Cognitive styles ; Electronic books ; local
    Abstract: Some learners get it while others do not -- a fact of life for the professional trainer. This Infoline offers tips and tools to close the common learning gap. By exploring examples of typical training styles, along with their strengths and weaknesses, you will be able to choose appropriate training activities that get results. In addition, you will get detailed descriptions of educational and psychological assessment instruments that will help you jump start the process tailoring your training design to the learner.
    Note: Includes bibliographical references
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  • 2
    Online Resource
    Online Resource
    Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online
    ISBN: 1562863800
    Language: English
    Pages: 16 p
    Keywords: Employee training personnel ; Moral and ethical aspects ; Business ethics ; Electronic books ; local
    Abstract: The news is full of stories about ethical lapses. Almost daily you read about organizations where people fail to behave ethically and the consequences of that failure: bad press, loss of market value, lawsuits, jail time, and even bankruptcy. But fostering ethics in organizations has more benefits than just avoiding negative consequences; one of these is increased job satisfaction. Professionals in the human resource arena are often regarded as the seat of ethical expertise in an organization, but they may not always be equipped to handle ethical issues. That is where this Infoline comes in. It provides a model for understanding ethics, ways to raise awareness of ethics in organizations, and a case study to get the discussion started.
    Note: Includes bibliographical references
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  • 3
    Online Resource
    Online Resource
    Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online
    ISBN: 1562863770
    Language: English
    Pages: 16 p
    Keywords: Music in education ; Employees ; Training of ; Electronic books ; local
    Abstract: Music is present in almost every facet of human life. So why doesn't it show up in training? Throughout time people have used music to learn their ABCs as well as more complex societal histories and even scientific formulas. Could you, the trainer, be missing out on a useful tool that can: establish a positive mood minimize negative conditions aid memorization enhance reviews foster creativity? This Infoline shows you how to put music to effective use in training. It explains its effect on the human brain and how to harness those effects at will. You'll also learn to select the right kind of music for any training activity as well as avoid any problems that using music might cause. So why not tap into the power of music today?
    Note: Includes bibliographical references
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  • 4
    Online Resource
    Online Resource
    Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online
    ISBN: 1562863363
    Language: English
    Pages: 16 p
    Keywords: Employment interviewing ; Electronic books ; local
    Abstract: This issue explores the art and science of interviewing, with a focus on how to use and apply various interview formats.
    Note: Title from cover. - Includes bibliographical references
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  • 5
    Online Resource
    Online Resource
    Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online
    ISBN: 1562861956
    Language: English
    Pages: 16 p
    Keywords: Career development ; Vocational guidance ; Communication in organizations ; Electronic books ; local
    Abstract: Creating a workforce development system that encourages and supports employee talents and motivation is difficult work without a systematic approach. This Infoline will show you how to accomplish this goal using a six-step process for creating and implementing a career system. Detailed background sections provide information on what these systems can do for an organization along with case studies to demonstrate how career systems have succeeded in other organizations and explains the components of a career development system. It outlines six steps for creating and implementing a career system.
    Note: Includes bibliographical references
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  • 6
    Online Resource
    Online Resource
    Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online
    ISBN: 156286176X
    Language: English
    Pages: 12 p
    Edition: Rev.
    Keywords: Group relations training ; Problems, exercises, etc ; Employees ; Training of ; Educational games ; Electronic books ; local
    Abstract: This issue explains the five features of effective learning games. It presents five adaptable learning games, including learning objectives, features, and mode of play.
    Note: Includes bibliographical references
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  • 7
    Online Resource
    Online Resource
    Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online
    Language: English
    Pages: 16 p
    Keywords: Mentoring in business ; Electronic books ; local
    Abstract: Here are three approaches you can use to install this powerful mentoring and performance improvement tool in your organization. Use the detailed descriptions of one-on-one mentoring, group mentoring, and virtual mentoring, advice on mentor selection and strategies for success. A mentoring program planner is also included.
    Note: Includes bibliographical references
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  • 8
    Online Resource
    Online Resource
    Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online
    Language: English
    Pages: 16 p
    Keywords: Games ; Social interaction ; Electronic books ; local
    Abstract: This Info-line provides an overview of the types of icebreakers: openers, acquainters, games, and brainstorming. The issue offers guidelines for selecting icebreakers and for trainer behaviors while conducting icebreakers. Examples of ice breakers are given.
    Note: Includes bibliographical references
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  • 9
    Online Resource
    Online Resource
    Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online
    Language: English
    Pages: 16 p
    Keywords: Benchmarking (Management) ; Electronic books ; local
    Abstract: Know what benchmarking is and the benefits, types, and processes of benchmarking. Understand how benchmarking training differs from benchmarking other functions.
    Note: Includes bibliographical references
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  • 10
    Online Resource
    Online Resource
    Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online
    ISBN: 1562861980
    Language: English
    Pages: 14 p
    Keywords: 360-degree feedback (Rating of employees) ; Supervisors ; Rating of ; Electronic books ; local
    Abstract: This issue defines and describes a 360-degree feedback program. It walks the reader through the steps of: 1) design and plan the process, 2) design and develop the tool, 3) administer the instrument, 4) process and report feedback, and 5) plan responses to feedback.
    Note: Includes bibliographical references
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  • 11
    Online Resource
    Online Resource
    Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online
    Language: English
    Pages: 16 p
    Keywords: Employees ; Training of ; Needs assessment ; Performance standards ; Electronic books ; local
    Abstract: This Info-line describes a model that can be used to determine that the transfer of skills training has occurred. The steps are: 1) conduct needs assessment, 2) standardize performance skills, 3) develop performance checklists, 4) transfer using demonstration, 5) coach, and 6) assess performance skills.
    Note: Includes bibliographical references
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  • 12
    Online Resource
    Online Resource
    Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online
    Language: English
    Pages: 16 p
    Keywords: Employees ; Rating of ; Needs assessment ; Performance standards ; Electronic books ; local
    Abstract: Examine the skills and competencies of the performance evaluator.
    Note: Includes bibliographical references
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  • 13
    Online Resource
    Online Resource
    Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online
    Language: English
    Pages: 15 p
    Keywords: Education ; Aims and objectives ; Employees ; Training of ; Electronic books ; local
    Abstract: This Info-line discusses behavioral objectives classified as cognitive (knowledge), psychomotor (skills), and affective (attitudes) and how to write them effectively. It provides guidelines for writing objectives and a case study from ISI Robotech and its use of objectives.
    Note: Includes bibliographical references
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  • 14
    Online Resource
    Online Resource
    Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online
    Language: English
    Pages: 11 p
    Series Statement: Info-line issue 9712
    Keywords: Employees ; Training of ; Education ; Aims and objectives ; Instructional systems ; Design ; Electronic books ; local
    Abstract: Learn how to write better cognitive (knowledge), psychomotor (skills), and affective (attitudes) objectives with guidelines and a case study from ISI Robotech. Revised edition.
    Note: Includes bibliographical references
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  • 15
    Online Resource
    Online Resource
    Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online
    ISBN: 1562862111
    Language: English
    Pages: 16 p
    Keywords: Employees ; Training of ; Active learning ; Organizational learning ; Electronic books ; local
    Abstract: This Info-line defines action learning as a group effort that involves solving real world problems through the use of acquired learning and implementing systems-wide solutions. It discusses why this process works and the benefits to organizations that use this technique. It features brief case studies from Whirlpool, National Semiconductor, General Electric, and Cigna International Property and Casualty Corporation.
    Note: Includes bibliographical references
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  • 16
    Online Resource
    Online Resource
    Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online
    ISBN: 1562861662
    Language: English
    Pages: 16 p
    Keywords: Instructional systems ; Design ; Employees ; Training of ; Electronic books ; local
    Abstract: This issue covers two key components of instructional systems development: design and development of a training course. It describes the competency-based approach to design, and covers design basics, instructional strategies, course description, and course development materials.
    Note: Includes bibliographical references
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  • 17
    Online Resource
    Online Resource
    Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online
    Language: English
    Pages: 18 p
    Keywords: Cost effectiveness ; Training ; Cost effectiveness ; Electronic books ; local
    Abstract: This issue provides a detailed approach to calculating a cost-benefit analysis. It includes a four-step model to calculate costs: personnel, material, delivery, and total expenditures. It also presents practice case studies to explain the process.
    Note: Includes bibliographical references
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  • 18
    Online Resource
    Online Resource
    Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online
    Language: English
    Pages: 12 p
    Keywords: Employees ; Coaching of ; Feedback (Psychology) ; Electronic books ; local
    Abstract: Performance management relies on good coaching and feedback. This issue covers both the coaching process and how to provide feedback that encourages the learning process. You will find clear definitions of what constitutes coaching and detailed explanation of the skills and behaviors needed for successful coaching. In addition, the various roles of a coach are discussed as well as how to deliver both positive and negative feedback.
    Note: Includes bibliographical references
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  • 19
    Online Resource
    Online Resource
    Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online
    Language: English
    Pages: 16 p
    Keywords: Business meetings ; Electronic books ; local
    Abstract: This issue describes the different purposes of meetings and common characteristics of effective meetings. It outlines planning steps, meeting process steps, and activity guidelines for more efficient, productive meetings, and covers the special roles participants play and how to deal with difficult people.
    Note: Includes bibliographical references
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  • 20
    Online Resource
    Online Resource
    Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online
    Language: English
    Pages: 16 p
    Keywords: Performance technology ; Needs assessment ; Performance standards ; Electronic books ; local
    Abstract: This is the second in a series of four Info-lines looking at the roles involved in the Human Performance Improvement Process. This issue describes the six competencies of the intervention specialist, the types of performance interventions and how to design and develop an intervention.
    Note: Includes bibliographical references
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  • 21
    Online Resource
    Online Resource
    Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online
    Language: English
    Pages: 20 p
    Keywords: Employees ; Training of ; Electronic books ; local
    Abstract: This Info-line presents a complete discussion of the types of job aids and their advantages. The issue offers a step-by-step guide on the usefulness of aids, the design and development of aids, and how to implement and evaluate use.
    Note: Includes bibliographical references
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  • 22
    Online Resource
    Online Resource
    Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online
    Language: English
    Pages: 16 p
    Keywords: Employees ; Training of ; Electronic books ; local
    Abstract: Most training, whether intentional or not, is on the job training. But how do you use the power of this ancient form of training to enhance performance? This Infoline covers the essentials of on-the-job training (OJT) with ideas for using both structured and unstructured OJT in your organization for maximum benefit. The issue offers a benchmarking exercise, a sample OJT checklist, and a checklist of OJT process steps.
    Note: Includes bibliographical references
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  • 23
    Online Resource
    Online Resource
    Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online
    ISBN: 156286209X
    Language: English
    Pages: 16 p
    Keywords: Employees ; Training of ; Employees ; Rating of ; Electronic books ; local
    Abstract: Reinventing your training department into a performance consulting department requires a roadmap. This Infoline is your quick and dirty guide. Not only does the issue give you the basics of performance consulting, but it provides detailed descriptions of the responsibilities, duties, and competencies expected of new performance consultants. Your roadmap for change also includes advice on how to make the transition successful by following a carefully crafted transition plan.
    Note: Includes bibliographical references
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  • 24
    Online Resource
    Online Resource
    Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online
    Language: English
    Pages: 16 p
    Keywords: Performance technology ; Needs assessment ; Performance standards ; Electronic books ; local
    Abstract: Understand the roles, competencies, and outputs of the performance needs analyst.
    Note: Includes bibliographical references
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  • 25
    Online Resource
    Online Resource
    Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online
    ISBN: 1562862138
    Language: English
    Pages: 16 p
    Keywords: Instructional systems ; Design ; Employees ; Training of ; Electronic books ; local
    Abstract: Instructional systems development (ISD) can be a complicated business, and sometimes you just need an overview. Heres the Infoline for you. This issue provides an ISD overview along with a short profile of each component the simple design model known as ADDIE (Analysis, Design, Development, Implementation, and Evaluation). You will find a detailed explanation of each element along with practical advice on building your next training session using the model. The issue includes a useful course design checklist to keep you on track.
    Note: Includes bibliographical references
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  • 26
    Online Resource
    Online Resource
    Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online
    ISBN: 1562862014
    Language: English
    Pages: 16 p
    Keywords: Organizational learning ; Electronic books ; local
    Abstract: This Info-line presents the five components of the systems model of a learning organization: the learning, the organization, the people, the knowledge, and the technology. Provides 16 steps to follow to become a learning organization. Includes case studies of learning programs at Rover, McKinsey & Co., and Federal Express.
    Note: Includes bibliographical references
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  • 27
    Online Resource
    Online Resource
    Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online
    Language: English
    Pages: 16 p
    Keywords: Employees ; Training of ; Executives ; Training of ; Electronic books ; local
    Abstract: This Info-line explains how to relate to managers the importance of motivation, adult learning, and learning styles. Revised edition.
    Note: Cover title. - Includes bibliographical references
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  • 28
    Online Resource
    Online Resource
    Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online
    Language: English
    Pages: 12 p
    Keywords: Workshops (Adult education) ; Employees ; Training of ; Electronic books ; local
    Abstract: This issue presents methods and techniques for planning and conducting workshops, selecting types of learning exercises and activities, and preparing workshop leaders and facilitators.
    Note: Includes bibliographical references
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  • 29
    Online Resource
    Online Resource
    Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online
    ISBN: 1562861530
    Language: English
    Pages: 16 p
    Keywords: Employees ; Training of ; Employee training facilities ; Electronic books ; local
    Abstract: Why does even the most expertly designed and deployed training sometimes fail to produce the desired results? Could a poor learning environment be the answer? This issue presents a comprehensive discussion of why and how adults learn. It discusses various instruction methods, their characteristics, advantages and disadvantages, and offers concrete tips and advice on how you can create a winning learning environment in your organization.
    Note: Includes bibliographical references
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  • 30
    Online Resource
    Online Resource
    Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online
    Language: English
    Pages: 16 p
    Keywords: Listening ; Comprehension ; Communication in management ; Electronic books ; local
    Abstract: The average employee spends 30-60 percent of his or her day listening, yet listening skills are rarely taught. This Info-line provides aids to understanding, speaking, and listening. Offers guidelines for giving feedback. Makes suggestions about what to include in a listening training session.
    Note: Includes bibliographical references
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  • 31
    Online Resource
    Online Resource
    Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online
    Language: English
    Pages: 16 p
    Keywords: Employees ; Training of ; Transfer of training ; Electronic books ; local
    Abstract: This issue covers two approaches to training: far transfer and near transfer; it offers a transfer design and a transfer matrix model;it discusses how to ensure transfer of training is successful by using the transfer maintenance system; and reviews how, why, when, and who should measure the transfer of training.
    Note: Includes bibliographical references
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  • 32
    Online Resource
    Online Resource
    Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online
    ISBN: 1562862073
    Language: English
    Pages: 14 p
    Keywords: Training needs ; Needs assessment ; Employees ; Training of ; Electronic books ; local
    Abstract: This issue defines a mini needs assessment as a process for identifying problems and solutions in a condensed period of time. It outlines a process model and guidelines for implementing the model and offers a mini need assessment stakeholders interview guide and sample action plan.
    Note: Includes bibliographical references
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