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  • 2000-2004  (33)
  • 1940-1944
  • American Society for Training and Development  (26)
  • Pogue, David  (7)
  • Electronic books ; local  (33)
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  • 1
    Online Resource
    Online Resource
    Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online
    ISBN: 1562863770
    Language: English
    Pages: 16 p
    Keywords: Music in education ; Employees ; Training of ; Electronic books ; local
    Abstract: Music is present in almost every facet of human life. So why doesn't it show up in training? Throughout time people have used music to learn their ABCs as well as more complex societal histories and even scientific formulas. Could you, the trainer, be missing out on a useful tool that can: establish a positive mood minimize negative conditions aid memorization enhance reviews foster creativity? This Infoline shows you how to put music to effective use in training. It explains its effect on the human brain and how to harness those effects at will. You'll also learn to select the right kind of music for any training activity as well as avoid any problems that using music might cause. So why not tap into the power of music today?
    Note: Includes bibliographical references
    Library Location Call Number Volume/Issue/Year Availability
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  • 2
    Online Resource
    Online Resource
    Sebastopol, CA : Pogue Press/O'Reilly | Boston, MA :Safari,
    Language: English
    Pages: x, 349 p. , ill. ; , 24 cm
    Edition: 2nd ed.
    DDC: 006.5
    Keywords: iTunes ; iPod (Digital music player) ; Electronic books ; local
    Abstract: The iPod is the world's bestselling music player. But if you think that it's just a music player, then you must think Clark Kent is just a newspaperman. In this freshly updated edition, New York Times tech columnist J. D. Biersdorfer blows open the secret doors of this gleaming, chrome-and-white beauty. With humor and authority, she lays bare an astonishing collection of useful tips, tricks, and shortcuts like these: iPod as PalmPilot . The iPod can suck in your calendar, address book, to-do list, and notes from a Mac or PC, and then display them at the touch of a button. It also doubles as an alarm clock and stopwatch. iPod as hard drive . You can use your iPod to carry gigantic files from place to place. iPod as e-book . The iPod makes an excellent book reader, capable of scrolling through recipes, driving directions, and even Web pages. iPod as GameBoy . The iPod's games are perfect time-killers for waiting rooms, bus rides, and the Department of Motor Vehicles. iPod & iTunes: The Missing Manual , 2nd Edition is much more than it seems, too. It not only covers all iPod models for both Mac and Windows, including the iPod Mini, it's also the ultimate guide to the iTunes software, MusicMatch Jukebox, and the new iTunes Music Store for both Mac and Windows. No matter what kind of music moves you, iPod & iTunes: The Missing Manual , 2nd Edition will help you get much more out of your iPod--and much more into it.
    Note: "Covers iTunes Music Store (Mac & PC) and the iPod Mini"--Cover. - "Juiciest secrets of Apple's pocket virtuoso"--Cover. - Includes index. - Rev. ed. of: iPod : the missing manual / J.D. Biersdorfer. 2003
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  • 3
    Online Resource
    Online Resource
    Beijing ; : Pogue Press/O'Reilly | Boston, MA :Safari,
    Language: English
    Pages: xvi, 646 p. , ill. ; , 24 cm
    Keywords: iLife ; Interactive multimedia ; Macintosh (Computer) ; Electronic books ; local
    Abstract: iLife '04: The Missing Manual gives you everything you need to unleash your creative genius with iLife '04, a suite of five programs (available at the Apple store and preinstalled on all new Macs) that is revolutionizing the way we work--and play. Everybody's talking about Apple's unparalleled software package for digital music, photography, video, and DVD creation: iTunes 4.6 is digital jukebox software for Mac (and even Windows!) that rips songs from your music CDs onto your hard drive, organizes and plays your music collection, lets you buy songs from the iTunes Music Store, and syncs all your music with your iPod. iPhoto 4 pulls photos from your digital camera and then helps you organize and present them--as a slideshow, Desktop picture, screen saver, email attachment, Web page, DVD, printout, or hardbound photo book. iMovie 4 turns those old, seemingly endless home movies that bore everyone to tears into short, fun, tightly edited highlight reels that friends and family actually beg to watch. iDVD 4 transforms your iMovie productions and digital slideshows into Hollywood-style DVDs that play on everyday DVD players. GarageBand is the all-new program that turns your Mac into a digital music-recording studio. David Pogue, computer columnist for the New York Times and creator of our Missing Manual series (you know, those indispensable books that should have been in the box), wants to make sure there's nothing standing between you and professional-caliber music, photos, movies, and more. His authoritative, witty, all-inclusive iLife '04: The Missing Manual gives you the essentials of every program in the iLife '04 suite. Pogue highlights the newest features and improvements, covers the capabilities and limitations of each program, and delivers, in one volume, countless goodies you won't find anywhere else: undocumented tips, tricks, and secrets for getting the very best performance out of each and all of these life-changing new applications. iLife '04: The Missing Manual : it's your guide to livin the iLife!
    Note: Includes index
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  • 4
    Online Resource
    Online Resource
    Alexandria, Va. : ASTD | Boston, Mass. :Safari Books Online
    ISBN: 1562863835
    Language: English
    Pages: 16 p
    Keywords: Employees ; Training of ; Conflict management ; Electronic books ; local
    Abstract: Ever walked away from a training session frustrated, tired, and angry because large portions of the session were spent trying to deal with a participant who didnt want to participate and was keen to let you know how much he or she didnt want to participate? Have you ever felt like you lost your whole group, because a couple of people were chatting away, or because someone was monopolizing the conversation, or because someone was heckling you all day? Then this Infoline is for you. It provides a checklist to help you prepare for sessions so you can anticipate trouble and plan to deal with it, stop difficult behaviors before they even start, and understand how to adjust your reactions so as to not make the situation worse. Youll also learn about some common unpleasant behaviors as well as ways to think about and handle them effectively.
    Note: Includes bibliographical references
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  • 5
    Online Resource
    Online Resource
    Alexandria, VA : ASTD Press | Boston, MA :Safari,
    Language: English
    Pages: x, 195 p. , ill. ; , 28 cm. +
    Keywords: Communication in organizations ; Problems, exercises, etc ; Conflict management ; Problems, exercises, etc ; Interpersonal communication ; Problems, exercises, etc ; Electronic books ; local
    Abstract: Communication Skills Training offers all the resources and tools needed to design effective communication skills training. Use this complete guide to design presentation, negotiation, conflict resolution, or assertiveness skills for group or work teams or design interpersonal communication training for an entire organization. The book includes a fully developed set of PowerPoint slides, handouts, learning activities, and facilitators guide for one-half, full, and two-day training programs.
    Note: CD-Rom includes 3 types of files: Adobe .pdf documents, Microsoft PowerPoint presentations, Microsoft PowerPoint files of overhead transparency masters. - Includes bibliographical references (p. 193-194)
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  • 6
    Online Resource
    Online Resource
    Sebastopol, CA : Pogue Press/O'Reilly | Boston, MA :Safari,
    Language: English
    Pages: xii, 689 p. , ill. ; , 24 cm
    Edition: 2nd ed.
    DDC: 005.446
    Keywords: Microsoft Windows (Computer file) ; Operating systems (Computers) ; Electronic books ; local
    Abstract: With the release of Windows XP Service Pack 2 (SP2), Microsoft latest and most reliable corporate desktop operating system now provides better protection against viruses, worms, and malicious hackers. SP2 includes Windows Firewall, Pop-up Blocker for Internet Explorer, and the new Windows Security Center. But it still comes without a single page of printed instructions. This superbly written guide fills the gap. Coauthored by David Pogue, New York Times technology columnist and Missing Manuals creator, Windows XP Pro: The Missing Manual uses wit, technical insight, and scrupulous objectivity to light the way for first-time and intermediate network and standalone PC users. In fact, this jargon-free book explains XP's features so clearly revealing which work well and which don't that it should have been in the box in the first place. The book reveals which features work well and which don't, such as the Remote Desktop software that enables people to connect to the office from home, the encryption file system that protects sensitive information, and the Windows Messenger that enables real-time text, voice and video communication. Contents include: Getting started . The book's early chapters cover using menus, finding lost files, reducing window clutter, and taming the new, multi-column Start menu. Mastering the network . Special chapters help you navigate the corporate network, dial in from the road, and even set up your own small-office (peer-to-peer) network, step by step. Understanding security . User accounts, file encryption, and the NTFS file system keep your private files private, while still offering network access to coworkers you specify. Flying the Net . This book demystifies Outlook Express 6 for email, Internet Explorer 6 for Web browsing, and the new Windows Messenger for voice, chat, and video conferencing. Windows XP Pro: The Missing Manual isn't for system administrators or OS theory geeks; it's for the novice or budding power user who wants to master the machine and get down to work. Yet, anyone who uses XP Pro (including hardcore techies) will find this new system much easier-- and more fun--to digest with this new Missing Manual.
    Note: "Covers service pack 2"--Cover. - Includes index
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  • 7
    Online Resource
    Online Resource
    Alexandria, Va. : ASTD | Boston, Mass. :Safari Books Online
    ISBN: 1562863541
    Language: English
    Pages: 16 p
    Keywords: Business consultants ; Electronic books ; local
    Abstract: Using Consulting Systems describes how to initiate and develop relationships with prospective clients. The organizational systems model is an analytical tool that helps consultants gain a holistic view of issues and problems. Problem-solving tools simplify developing alternative solutions and helping clients choose the best one for their particular circumstances.
    Note: Includes bibliographical references
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  • 8
    Online Resource
    Online Resource
    Alexandria, VA : ASTD | Boston, MA :Safari,
    Language: English
    Pages: xi, 132 p. , ill. ; , 25 cm
    Keywords: Employee training personnel ; Employees ; Training of ; Electronic books ; local
    Abstract: Subject matter experts (SMEs) and occasional trainers are increasingly sharing the training burden in organizations. Yet these "instant trainers" often are not familiar with even the basic terminology or practices of the training profession. Trainer Basics is written specifically to answer three key questions these new trainers ask: What does a trainer do and why? How can I develop must-have skills quickly? How do I apply training knowledge today? New trainers will appreciate the informative quick learning "hits" hroughout the book, including helpful reminders called Think About This, cut-to-the-chase rules called Basic Rules, and additional key concept points called Noted. Every chapter ends with quick learning exercises called Getting It Done to reinforce key chapter information. Written in direct and understandable language by a veteran trainer, this book also offers professional trainers a much-needed tool to help train these new ranks of trainers. Just hand Training Basics to a new trainer and within a few hours the job of explaining the basics of instructional design, adult learning, needs analysis, evaluation, and presentation and facilitation skills is done.
    Note: Includes bibliographical references (p. 123-129)
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  • 9
    Online Resource
    Online Resource
    Beijing ; : O'Reilly | Boston, MA :Safari,
    Language: English
    Pages: xii, 658 p. , ill. ; , 24 cm
    Edition: 1st ed.
    DDC: 005.4/46
    Keywords: Microsoft Windows (Computer file) ; Operating systems (Computers) ; Electronic books ; local
    Abstract: Windows XP is the latest, most reliable, and best-looking version of the world's most widely used operating system, combining the extremely stable engine of Windows NT and 2000 with the user-friendliness of the Windows 98 and Me consumer models. In its first year, XP became the fastest-selling Windows OS ever. But one major failing remains unaddressed: XP Pro comes without a single page of printed instructions. This superbly written guide fills the gap. Coauthored by David Pogue, New York Times technology columnist and Missing Manuals creator, Windows XP Pro: The Missing Manual uses wit, technical insight, and scrupulous objectivity to light the way for first-time and intermediate PC fans. The book reveals which features work well and which don't, such as the Remote Desktop software that enables people to connect to the office from home, the encryption file system that protects sensitive information, and the Windows Messenger that enables real-time text, voice and video communication. Contents include: Getting started. The book's early chapters cover using menus, finding lost files, reducing window clutter, and taming the new, multi-column Start menu. Mastering the network. Special chapters help you navigate the corporate network, dial in from the road, and even set up your own small-office (peer-to-peer) network, step by step. Understanding security. User accounts, file encryption, and the NTFS file system keep your private files private, while still offering network access to coworkers you specify. Flying the Net. This book demystifies Outlook Express 6 for email, Internet Explorer 6 for Web browsing, and the new Windows Messenger for voice, chat, and video conferencing. Windows XP Pro: The Missing Manual isn't for system administrators or OS theory geeks; it's for the novice or budding power user who wants to master the machine and get down to work. Yet, anyone who uses XP Pro (including hardcore techies) will find this new system much easier -- and more fun -- to digest with this new Missing Manual. This is the crystal-clear, jargon-free book that should have been in the box.
    Note: "Covers service release 1"--Cover. - Includes index
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  • 10
    Online Resource
    Online Resource
    Beijing ; : Pogue Press/O'Reilly | Boston, MA :Safari,
    Language: English
    Pages: xii, 763 p. , ill., portraits ; , 24 cm
    Edition: 1st ed.
    DDC: 005.4/465
    Keywords: Mac OS ; Macintosh (Computer) ; Programming ; Operating systems (Computers) ; Electronic books ; local
    Abstract: Apple says that Mac OS X 10.3 introduces 150 new features--but that's not really true. In fact, "Panther" includes many more than that. It's faster, more polished, and much more efficient. But it still comes without a manual. With 300,000 copies in print, the first two versions of this book became industry bestsellers. Now David Pogue brings his humor and expertise to this completely rewritten, greatly expanded edition. It covers: Getting started . The early chapters demystify the Dock, windows, and the unfamiliar Mac OS X folder structure--an ideal introduction. New technologies . Mac OS X 10.3 brings breakthroughs in window management (Expose, the Sidebar); security (File Vault, Secure Empty Trash); and productivity (faxing, Fast User Switching). Bonus software . Panther comes with over 50 free programs--and this book gives you expertise in all of them. This beefed-up edition includes all-new mini-manuals on iMovie, iDVD, iPhoto, iChat AV, and Safari. Basics of Unix . You can completely ignore Panther's Unix core. But if the command line intrigues you, this book offers a gentle introduction. Finding familiar features . Two "Where'd It Go?" Dictionaries make it easy for Mac OS 9 and Windows refugees to look up a traditional feature--and find out where it went in Mac OS X 10.3. As always, Mac OS X: The Missing Manual offers warm, witty writing, and bursts with the shortcuts, surprises, and design touches that make the Mac the most passionately championed computer in the world.
    Note: "Covers version 10.3"--Cover. - Includes index
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  • 11
    Online Resource
    Online Resource
    Alexandria, Va. : ASTD | Boston, Mass. :Safari Books Online
    ISBN: 1562863908
    Language: English
    Pages: 16 p
    Keywords: Employees ; Training of ; Electronic books ; local
    Abstract: Informal learning can pack quite a punch in terms of boosting workplace performance and efficiency. But what is it, and what can you do to promote informal learning in the workplace? According Bob Hoffman, informal learning is anything that is not recognizable as formal training and performance support, such as organized classes, workshops, individualized instruction, and job aids. In addition, it is just-in-time, contextual, individualized, personal, chunked, and limited in scope; in other words, its exactly what you need at exactly the moment you need it. Informal Learning describes 13 modes of informal learning, including information gathering, help desk use, and mixed teams. Furthermore, this Infoline presents ways that you can evaluate and promote these modes to fit your organizational context.
    Note: Includes bibliographical references
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  • 12
    Online Resource
    Online Resource
    Alexandria, Va. : ASTD | Boston, Mass. :Safari Books Online
    ISBN: 1562863568
    Language: English
    Pages: 16 p
    Keywords: Communication in personnel management ; Employees ; Rating of ; Electronic books ; local
    Abstract: Giving feedback, especially negative feedback, is one of the most difficult duties of a manager or supervisor. This Infoline describes the process of giving and receiving feedback and shows you how to improve your feedback skills. The issue offers a feedback effectiveness self-assessment, a feedback readiness assessment, and an 8-step process for developing and enhancing your feedback delivery skills.
    Note: Includes bibliographical references
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  • 13
    Online Resource
    Online Resource
    Alexandria, Va. : ASTD | Boston, Mass. :Safari Books Online,
    ISBN: 1562863533
    Language: English
    Pages: 16 p
    Keywords: Career development ; Electronic books ; local
    Abstract: Whether you need a career check up or you are actively seeking a new career or employment, this Infoline may be your ticket. This issue provides tips and tools to understand your personal and professional needs, prepare and execute a career move, or just survive the search for a new job. You will find a sample resume along with checklists on setting professional priorities, informational interviewing, resume tips, and a job search, marketing campaign action plan job aid.
    Note: Includes bibliographical references
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  • 14
    Online Resource
    Online Resource
    Alexandria, Va. : ASTD | Boston, Mass. :Safari Books Online
    ISBN: 156286338X
    Language: English
    Pages: 16 p
    Keywords: Employees ; Training of ; Organizational learning ; Electronic books ; local
    Abstract: Looking for new ideas to enhance performance in your organization? Consider the possibilities of learning communities within your organization. In this issue, you will learn how these communities can open up the borders to thinking, generate better decisions, and improve learning programs and implementation of these programs in your organization. This issue shows you how to build and sustain an effective learning community. Plus, learn how to measure the results of this new approach to problem solving and learning.
    Note: Includes bibliographical references
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  • 15
    Online Resource
    Online Resource
    Alexandria, Va. : ASTD | Boston, Mass. :Safari Books Online
    ISBN: 1562863266
    Language: English
    Pages: 16 p
    Keywords: Executive coaching ; Mentoring in business ; Electronic books ; local
    Abstract: In today's high-powered corporate environment, it can be tough to get ahead. The answer for many successful executives has been an executive coach. This Info-line walks you through the key steps to becoming and effective and successful executive coach.
    Note: Includes bibliographical references
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  • 16
    Online Resource
    Online Resource
    Sebastopol, CA : Pogue Press/O'Reilly | Boston, MA :Safari,
    Language: English
    Pages: xii, 712 p. , ill. ; , 24 cm
    Edition: 2nd ed.
    DDC: 005.4/465
    Keywords: Mac OS ; Macintosh (Computer) ; Programming ; Operating systems (Computers) ; Electronic books ; local
    Abstract: New York Times computer columnist David Pogue has just updated his bestselling Mac OS X:The Missing Manual ! And once again, he applies his scrupulous objectivity to this exciting new operating system, revealing which new features work well and which do not. With new material on almost every page, this second edition offers a wealth of detail on the myriad changes in OS X 10.2. Apple says that 10.2 introduces 150 new features to Mac OS X, but for once it undercounted. "Jaguar" is a different animal entirely. It's faster, more powerful, and much more customizable -- but it still comes without a manual. The first edition of Mac OS X: The Missing Manual was the #1 bestselling computer book of 2002, selling 100,000 copies in six months. Now David Pogue brings his humor and expertise to this completely rewritten, greatly expanded edition. It covers: Getting started. The early chapters demystify the Dock, the Finder toolbar, and the unfamiliar Mac OS X folder structure. New technologies. Mac OS X 10.2 includes dramatic enhancements in Internet integration (Sherlock 3, iCal, iSync, .Mac, a built-in firewall, Internet sharing), networking (Rendezvous, Windows compatibility, virtual private networking), and entertainment (iTunes 3, DVD Player, Inkwell, iChat). Basics of Unix. You can sail along in Mac OS X without ever realizing that you're using Unix. But if you're tempted by the power of the command line, this book contains a gentle, intelligent introduction. Finding familiar features. This second edition includes two of the popular "Where'd It Go?" Appendixes: one for veteran Mac fans, and one for Windows refugees. Look up any traditional feature -- and find out precisely where Apple put it in Mac OS X 10.2. As always, Mac OS X:The Missing Manual offers warm, witty writing, and bursts with the shortcuts, surprises, and design touches that make the Mac the most passionately championed computer in the world.
    Note: "Covers version 10.2"--Cover. - Includes bibliographical references and index
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  • 17
    Online Resource
    Online Resource
    Alexandria, Va. : ASTD | Boston, Mass. :Safari Books Online
    Language: English
    Pages: 20 p
    Keywords: Organizational learning ; Employees ; Training of ; Electronic books ; local
    Abstract: Todays trainers need to become strategic partners with their organization to ensure that their programs contribute to future success and ultimately the companys bottom line. This Infoline will show not only how to become a strategic partner, but also how to implement and manage strategic learning in your organization.
    Note: Includes bibliographical references
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  • 18
    Online Resource
    Online Resource
    Alexandria, Va. : ASTD | Boston, Mass. :Safari Books Online
    Language: English
    Pages: 16 p
    Keywords: Proposal writing in business ; Electronic books ; local
    Abstract: Get more of your projects and programs approved and implemented by learning how to write better proposals. This Info-line provides the quick steps and easy techniques you need to anticipate and overcome objectives, consider all factors, write with style and brevity, and create a more compelling case for your ideas.
    Note: Includes bibliographical references
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  • 19
    Online Resource
    Online Resource
    Sebastopol, CA ; : Pogue Press/O'Reilly | Boston, MA :Safari,
    Language: English
    Pages: xii, 571 p. ; , 24 cm
    Edition: 1st ed.
    Series Statement: Missing manual
    Keywords: Microsoft Windows (Computer file) ; Operating systems (Computers) ; Electronic books ; local
    Abstract: Windows XP is the latest, most reliable, and best-looking version of the world's most widely used operating system. The new Windows combines the same stress-tested, extremely stable engine that drives Windows 2000-Microsoft's corporate operating system-with the far superior compatibility of Windows Me. Windows XP offers dozens of important new features. In addition to the vastly more elegant user interface, it offers drag-and-drop CD burning, powerful built-in features for viewing and managing digital photos and music, and a Remote Assistance feature that lets invited PC gurus or help-desk technicians see and even manipulate what's on your screen over the Internet. But one major failing of Windows remains unaddressed in the XP edition: It comes without a single page of printed instructions. In Windows XP Home Edition: The Missing Manual , New York Times technology columnist (and Missing Manual series creator) David Pogue provides the friendly, authoritative book that should have been in the box. It's the ideal users' guide for the world's most popular operating system. The book begins at the beginning: with a tour of the Desktop, the new, two-column Start menu, and instructions for customizing the Taskbar and toolbars. A special focus: Organizing files, folders, and windows for maximum efficiency and minimum clutter. More advanced chapters explore each control panel and built-in application; walk through every conceivable configuration (setting up a PC for Internet use, peripheral equipment, laptop life, and so on); and setting up a small network, including how to share a single Internet connection among several PCs. Finally, special chapters are dedicated to standard rituals of Windows life: troubleshooting, installation, and upgrading. Windows XP Home Edition: The Missing Manual is a one-stop reference for the Windows user. In keeping with the high standards of the Missing Manual line, the book features superb writing, special features for both absolute novices and power users, and complete coverage. If Microsoft could wave its magic software wand and wish for the perfect guide to its flagship product, Windows XP Home Edition: The Missing Manual would appear like magic.
    Note: A crystal-clear guide for the modern PC--Cover. - ELECTRONIC BOOK. - Includes index
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  • 20
    Online Resource
    Online Resource
    Alexandria, Va. : ASTD | Boston, Mass. :Safari Books Online
    ISBN: 1562863126
    Language: English
    Pages: 16 p
    Keywords: Employees ; Training of ; Certification ; Electronic books ; local
    Abstract: In today's fast-paced society where almost everyone is trying to get ahead, it seems there is a certification for almost everything. You can become a Certified Technical Trainer (CTT), a Professional in Human Resources (PHR), a Microsoft Certified System Engineer (MCSE), a Certified Network Engineer (CNE), or a master mechanic, to name a few. This Info-line provides a simple step-by-step guide on how to plan, create, implement, and market an internal certification program. The content is generic-it can be used to create anything from an IT certification program to a training certification program.
    Note: Includes bibliographical references
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  • 21
    Online Resource
    Online Resource
    Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online
    ISBN: 1562861956
    Language: English
    Pages: 16 p
    Keywords: Career development ; Vocational guidance ; Communication in organizations ; Electronic books ; local
    Abstract: Creating a workforce development system that encourages and supports employee talents and motivation is difficult work without a systematic approach. This Infoline will show you how to accomplish this goal using a six-step process for creating and implementing a career system. Detailed background sections provide information on what these systems can do for an organization along with case studies to demonstrate how career systems have succeeded in other organizations and explains the components of a career development system. It outlines six steps for creating and implementing a career system.
    Note: Includes bibliographical references
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  • 22
    Online Resource
    Online Resource
    Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online
    ISBN: 1562863363
    Language: English
    Pages: 16 p
    Keywords: Employment interviewing ; Electronic books ; local
    Abstract: This issue explores the art and science of interviewing, with a focus on how to use and apply various interview formats.
    Note: Title from cover. - Includes bibliographical references
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  • 23
    Online Resource
    Online Resource
    Alexandria, Va. : ASTD | Boston, Mass. :Safari Books Online
    ISBN: 1562863355
    Language: English
    Pages: 16 p
    Keywords: Virtual work teams ; Teams in the workplace ; Training of ; Electronic books ; local
    Abstract: Are you looking for a way to connect with your colleagues across the globe? Pick up this Info-lines to learn the essential steps to set up a successful virtual team.
    Note: Includes bibliographical references
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  • 24
    Online Resource
    Online Resource
    Alexandria, Va. : ASTD | Boston, Mass. :Safari Books Online
    ISBN: 1562862758
    Language: English
    Pages: 16 p
    Keywords: Computer-assisted instruction ; Employees ; Training of ; Educational technology ; Study and teaching ; Electronic books ; local
    Abstract: This issue provides background information on making a smooth transition to e-learning. It covers the benefits, competencies, obstacles, and includes a case study from Dell.
    Note: Includes bibliographical references
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  • 25
    Online Resource
    Online Resource
    Alexandria, Va. : American Society for Training & Development | Boston, Mass. :Safari Books Online
    ISBN: 1562862723
    Language: English
    Pages: 16 p
    Keywords: Instructional systems ; Design ; Employees ; Training of ; Electronic books ; local
    Abstract: This issue provides guidelines and background information to help subject matter experts (SMEs) develop instructional design skills. The issue covers the basics of adult learning, the ADDIE model, and selecting techniques and materials. Includes a course evaluation job aid and numerous checklists.
    Note: Includes bibliographical references
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  • 26
    Online Resource
    Online Resource
    Alexandria, Va. : ASTD | Boston, Mass. :Safari Books Online
    ISBN: 1562862766
    Language: English
    Pages: 16 p
    Keywords: Teams in the workplace ; Electronic books ; local
    Abstract: This issue defines a self-directed work team (SDWT) as a small group of people who are empowered to manage themselves and their daily work. Inside you'll learn the steps involved to achieve a cultural transformation to a team-based culture. It clarifies both the trainer's and management's role in the transition.
    Note: Includes bibliographical references
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  • 27
    ISBN: 1562862901 , 9781562862909
    Language: English
    Pages: 1 online resource (1 v.)
    Parallel Title: Erscheint auch als
    Keywords: Career development ; Employees ; Training of ; Electronic books ; Electronic books ; local
    Abstract: Daily pressures of the workplace force every employee, worker, manager or even executive to focus on the tasks that will move the ball forward one more day. Time is rarely spent reflecting on career choices and future goals. Written for workplace learning and performance professionals, this book will help you discover career options, energize a stalling career or transition to a new career. If you are considering a transition to a training and HRD career, you will be able to chart a path to success using the exercises, checklists, and tips from experienced practitioners.
    Note: Includes bibliographical references. - Description based on print version record
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  • 28
    Online Resource
    Online Resource
    Alexandria, Va. : ASTD | Boston, Mass. :Safari Books Online
    ISBN: 1562862707
    Language: English
    Pages: 16 p
    Keywords: Conflict management ; Electronic books ; local
    Abstract: Conflict within an organization can quickly destroy the productivity of both individuals and work teams. This Infoline will show you how to apply the sound principles of conflict resolution to most situations. The issue details two schools of thought on conflict management--the settlement-driven approach and the relationship focused approach-- and allows you to follow a step-by-step approach to implement the best method that will resolve your workplace disagreements.
    Note: Includes bibliographical references
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  • 29
    Online Resource
    Online Resource
    Alexandria, Va. : American Society for Training & Development | Boston, Mass. :Safari Books Online
    Language: English
    Pages: 16 p
    Keywords: Call centers ; Telephone in business ; Employees ; Training of ; Electronic books ; local
    Abstract: Learn how to develop performance measurement criteria for call center agents plus how to hire for attitude and train for skill by finding service-minded individuals who are able to learn an organization's products, services, and systems.
    Note: Includes bibliographical references
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  • 30
    Online Resource
    Online Resource
    Alexandria, Va : ASTD | Boston, Mass. :Safari Books Online
    Language: English
    Pages: 16 p
    Keywords: Supervisors ; Training of ; Electronic books ; local
    Abstract: This issue describes how to develop a supervisory training program. It defines what it means to be a supervisor and discusses the importance of a needs assessment and designing, developing, and evaluating a training program.
    Note: Includes bibliographical references
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  • 31
    Online Resource
    Online Resource
    Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online
    Language: English
    Pages: 16 p
    Keywords: Mentoring in business ; Electronic books ; local
    Abstract: Here are three approaches you can use to install this powerful mentoring and performance improvement tool in your organization. Use the detailed descriptions of one-on-one mentoring, group mentoring, and virtual mentoring, advice on mentor selection and strategies for success. A mentoring program planner is also included.
    Note: Includes bibliographical references
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  • 32
    Online Resource
    Online Resource
    Alexandria, Va. : American Society for Training and Development | Boston, Mass. :Safari Books Online
    ISBN: 156286176X
    Language: English
    Pages: 12 p
    Edition: Rev.
    Keywords: Group relations training ; Problems, exercises, etc ; Employees ; Training of ; Educational games ; Electronic books ; local
    Abstract: This issue explains the five features of effective learning games. It presents five adaptable learning games, including learning objectives, features, and mode of play.
    Note: Includes bibliographical references
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  • 33
    Online Resource
    Online Resource
    Alexandria, Va. : ASTD | Boston, Mass. :Safari Books Online
    Language: English
    Pages: 16 p
    Keywords: Employees ; Training of ; Budget ; Electronic books ; local
    Abstract: This Infoline presents the fundamentals of the budget process as well how to develop solid budgets. This issue also offers metrics crucial to managing the learning function along with sample components of a training plan, a sample chart of accounts, and typical expenses, and a project expense sheet as a job aid.
    Note: Includes bibliographical references
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