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  • Alvarez, Cindy  (1)
  • Boston, MA : Safari  (1)
  • Alexandria, Va. : American Society for Training & Development
  • Internet videos  (1)
  • Computer-assisted instruction
  • 1
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : O'Reilly Media, Inc. | Boston, MA : Safari
    Language: English
    Pages: 1 online resource (1 video file, approximately 60 min.)
    Edition: 1st edition
    Keywords: Internet videos ; Streaming video ; Electronic videos ; local ; Vidéos sur Internet ; Vidéo en continu ; streaming video ; Internet videos ; Streaming video
    Abstract: You're working on a new product or project, or you’re trying to overhaul an existing one. You know you have to learn more about your customers—what problems they're trying to solve, their abilities and frustrations, and (most importantly) how they'll make the decision to buy—or not buy— your future product. This Learning Path will prepare you to conduct your first highly effective customer interview; you’ll learn how to create a “hypothesis,” how to get people to speak freely, how to best take notes on what they say, and how to share what you've learned with your team.
    Note: Online resource; Title from title screen (viewed March 30, 2017) , Mode of access: World Wide Web.
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