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  • Online Resource  (13)
  • 2005-2009  (13)
  • Garber, Peter R  (13)
  • Electronic books  (13)
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  • Online Resource  (13)
Language
Years
  • 2005-2009  (13)
Year
Author, Corporation
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  • 1
    Online Resource
    Online Resource
    Conducting workplace investigations (2009)
    Amherst, Mass. : HRD Press
    Details
    Language: English
    Pages: 1 online resource (viii, 56 p.)
    Series Statement: HR skills series
    Keywords: Employee crimes ; Investigations ; Interviewing ; Technique ; Electronic books ; Electronic books ; local
    Abstract: A situation that requires an internal investigation can range from something that can be handles internally, before it has a chance to escalate, to something serious enough to warrant involvement of a governmental or regulatory agency such as the Equal Opportunity Commission, the Department of Labor, or OSHA. In some cases criminal activity could be involved, which would require law enforcement involvement. Since there are likely to be consequences from an internal investigation, your ability to properly lead and/or conduct an investigation into the matter can be the difference between discovering what really happened, or not. This short book will provide you with guidance, insight and practical tools to use. The information will help you identify key issues and make important decisions concerning the investigative process, as well as make you a better investigator. This book is part of the HR Skills Series designed to help managers plan for and manage changes in such areas as consumer demand, workforce turnover, production and performance standards.
    URL: https://learning.oreilly.com/library/view/-/9781599961866/?ar
    Library Location Call Number Volume/Issue/Year Availability
    BibTip Others were also interested in ...
    Online Resource
    MPI Ethno. Forsch.
  • 2
    Online Resource
    Online Resource
    Terminations (2009)
    Amherst, Mass. : HRD Press
    Details
    Language: English
    Pages: 1 online resource (viii, 26 p.)
    Series Statement: HR skills series
    Keywords: Employees ; Dismissal of ; Personnel management ; Electronic books ; Electronic books ; local
    Abstract: Of all the difficult tasks a supervisor might have to perform, terminating the employment of an individual might be the toughest emotionally. In addition, the ramifications of conducting a termination can be traumatic; there is always the threat of the unknown such as a lawsuit or even, potentially, an act of violence. Not handling a termination in the proper manner can also cause a loss of morale in the remaining employees. Using the information contained in this title will allow you to properly conduct a termination, covering all the items that can slip through the cracks. This book is part of the HR Skills Series designed to help managers plan for and manage changes in such areas as consumer demand, workforce turnover, production, and performance standards.
    URL: https://learning.oreilly.com/library/view/-/9781599961873/?ar
    Library Location Call Number Volume/Issue/Year Availability
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    Online Resource
    MPI Ethno. Forsch.
  • 3
    Online Resource
    Online Resource
    The ethical dilemma (2008)
    Amherst, Mass. : HRD Press
    Details
    Language: English
    Pages: 1 online resource (v, 31 p.) , ill.
    Series Statement: HR skills series
    Parallel Title: Erscheint auch als
    Keywords: Business ethics ; Electronic books ; Electronic books ; local
    Abstract: Ensure ethical behavior is part of your culture - starting at the executive level and cascading down through every area of your organization - with The Ethical Dilemma.Is ethics really good business? Absolutely, says author Peter Garber. He makes a strong business case for how ethics will ultimately help you avoid fines and penalties and improve profits and customer and public relations. He shows you how to establish ethical behaviors and practices. Just as important, he demonstrates how to observe and enforce them, make people accountable and ensure there are penalties sand consequences for non-compliance. He gives you seven steps to follow to create a corporate culture based on ethical principles. This book is part of the HR Skills Series designed to help managers plan for and manage changes in such areas as consumer demand, workforce turnover, production and performance standards.
    Note: Description based on print version record
    URL: https://learning.oreilly.com/library/view/-/9781599961163/?ar
    Library Location Call Number Volume/Issue/Year Availability
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    Online Resource
    MPI Ethno. Forsch.
  • 4
    Online Resource
    Online Resource
    Alternative workforce strategies (2008)
    Amherst, Mass. : HRD Press
    Details
    Language: English
    Pages: 1 online resource (v, 34 p.) , ill.
    Series Statement: HR skills series
    Parallel Title: Erscheint auch als
    Keywords: Flexible work arrangements ; Personnel management ; Electronic books ; Electronic books ; local
    Abstract: The traditional workforce model of full-time and part-time employees no longer works for many organizations. In today's global economy, you need a variety of different strategies. Alternative Workforce Strategies not only presents alternatives to the traditional model of hiring permanent workers, but also real-life situations in which they have worked. See how real-life businesses are covering peak periods, using seasonal workers, contracting out warehouses, outsourcing data processing and off-shoring call centers. There is no better guide available to helping you meet the challenge of identifying the best employment strategy for your organization. This book is part of the HR Skills Series designed to help managers plan for and manage changes in such areas as consumer demand, workforce turnover, production and performance standards.
    Note: Description based on print version record
    URL: https://learning.oreilly.com/library/view/-/9781599961149/?ar
    Library Location Call Number Volume/Issue/Year Availability
    BibTip Others were also interested in ...
    Online Resource
    MPI Ethno. Forsch.
  • 5
    Online Resource
    Online Resource
    Performance feedback (2008)
    Amherst, Mass. : HRD Press
    Details
    Language: English
    Pages: 1 online resource (v, 44 p.) , ill.
    Series Statement: HR skills series
    Parallel Title: Erscheint auch als
    Keywords: Employees ; Rating of ; Performance standards ; Electronic books ; Electronic books ; local
    Abstract: Learn how to design and implement a performance feedback program that will help employees take performance to a higher level. The advice, tips, models and tools described in Performance Feedback will help you give more complete feedback to your employees. They will better understand what is expected of them and how they can improve in specific areas to meet the organization's expectations. The book consists of four chapters that cover the importance of feedback, developing a formal feedback system, using formal performance feedback and other types of feedback. Once you implement the performance feedback process outlined in this book, everyone will benefit. This book is part of the HR Skills Series designed to help managers plan for and manage changes in such areas as consumer demand, workforce turnover, production, and performance standards.
    Note: Description based on print version record
    URL: https://learning.oreilly.com/library/view/-/9781599961125/?ar
    Library Location Call Number Volume/Issue/Year Availability
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    Online Resource
    MPI Ethno. Forsch.
  • 6
    Online Resource
    Online Resource
    Legendary leadership (2008)
    Amherst, Mass. : HRD Press
    Details
    Language: English
    Pages: 1 online resource (v, 29 p.)
    Series Statement: HR skills series
    Keywords: Leadership ; Electronic books ; Electronic books ; local
    Abstract: Whether you are CEO of a large organization or president of the PTA, you're a leader and require the same qualities to be successful, according to Peter Garber. The information he presents in Legendary Leadership will help you become a good leader to those you lead and maybe even a legendary one. The book consists of four chapters full of information to help you make meeting the leadership challenge one of the most rewarding experiences in your life. You'll learn how your goal should be to earn the confidence of others, how to become a better leader by learning from the mistakes of others, how to handle your responsibilities and prioritize them correctly, why legendary leaders are remembered, what truly great leaders do that others do not, the importance of expanding your abilities as well as your perspective and much more. This book is part of the HR Skills Series designed to help managers plan for and manage changes in such areas as consumer demand, workforce turnover, and production and performance standards.
    URL: https://learning.oreilly.com/library/view/-/9781599961170/?ar
    Library Location Call Number Volume/Issue/Year Availability
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    Online Resource
    MPI Ethno. Forsch.
  • 7
    Online Resource
    Online Resource
    Downsizing (2008)
    Amherst, Mass. : HRD Press
    Details
    Language: English
    Pages: 1 online resource (v, 51 p.) , ill.
    Series Statement: HR skills series
    Keywords: Downsizing of organizations ; Downsizing of organizations ; Problems, exercises, etc ; Employees ; Dismissal of ; Electronic books ; Electronic books ; local
    Abstract: Does your organization have an immediate need to reduce the number of employees? Do you plan to downsize in the future? Downsizing will force you to think about the human side of workforce reductions and make downsizing with dignity your ultimate goal. Author Peter Garber will not only help you implement a reduction of force in your organization. He also will present important factors you must consider as you go through the process. How do you ensure each person is treated with respect and dignity? Garber gives his insight into this sensitive area as well as advice such as: Don't blame yourself, focus on what you can control, develop a plan and don't make things worse for employees. Get answers to such questions as: When should you make a public announcement? Will you have to re-assign employees who are staying to pick up the slack? How will employees be informed? What should you tell employees about long-term job security? How can you ensure a legally defensible plan? How can you restore morale moving forward? The book concludes with a checklist of the principal tasks involved in a downsizing initiative. This book is part of the HR Skills Series.
    URL: https://learning.oreilly.com/library/view/-/9781599961156/?ar
    Library Location Call Number Volume/Issue/Year Availability
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    Online Resource
    MPI Ethno. Forsch.
  • 8
    Online Resource
    Online Resource
    Retention (2008)
    Amherst, Mass. : HRD Press
    Details
    Language: English
    Pages: 1 online resource (v, 43 p.)
    Series Statement: HR skills series
    Parallel Title: Erscheint auch als
    Keywords: Employee retention ; Electronic books ; Electronic books ; local
    Abstract: Experts predict a serious shortage of employees in the United States over the next decade as Baby Boomers begin to retire. If retaining people isn't one of your top priorities, Retention will convince you to make it one immediately. Peter Garber delivers hundreds of low-cost ways to reduce employee turnover and provide a more motivating work environment - one that will make employees look forward to coming to work each day. In nine chapters, the book focuses on two challenges: How to keep employees from going to another organization and keep them interested and focused on their jobs. This book is part of the HR Skills Series designed to help managers plan for and manage changes in such areas as consumer demand, workforce turnover, and production and performance standards.
    Note: Description based on print version record
    URL: https://learning.oreilly.com/library/view/-/9781599961132/?ar
    Library Location Call Number Volume/Issue/Year Availability
    BibTip Others were also interested in ...
    Online Resource
    MPI Ethno. Forsch.
  • 9
    Online Resource
    Online Resource
    101 ways to build better relationships with your customers (2007)
    Amherst, Mass. : HRD Press
    Details
    Language: English
    Pages: 1 online resource (vii, 158 p.) , ill.
    Parallel Title: Erscheint auch als
    Keywords: Customer relations ; Problems, exercises, etc ; Customer services ; Problems, exercises, etc ; Electronic books ; Electronic books ; local
    Abstract: Building better customer relationships is not just something that would be nice to do - it is something you must do if you expect to be successful in business today. This book contains 101 useful suggestions for maintaining and building relationships with your customers - starting with the next contact you make. The 101 ways in this book are all about people and how they react or respond to others. Most of the ways deal with common courtesies that anyone would appreciate - for example, keep the customer in the communications loop, don't put customers on hold, be accessible to the customer and do what you say you will. All of the ways boil down to good, common sense. Each of the 101 ways comes with a brief exercise designed to help you teach and reinforce the learning points presented. Use this book to develop training programs to deal with difficult situations, solve problems with your customers, create more effective customer service strategies and help reach your sales and marketing goals.
    Note: Description based on print version record
    URL: https://learning.oreilly.com/library/view/-/9781599960630/?ar
    Library Location Call Number Volume/Issue/Year Availability
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    Online Resource
    MPI Ethno. Forsch.
  • 10
    Online Resource
    Online Resource
    Leadership lessons from professional football : championship wisdom from Super Bowl champions (2006)
    Amherst, Mass. : HRD Press
    Details
    Language: English
    Pages: 1 online resource (iii, 90 p.)
    Series Statement: Leadership lessons from life series
    Parallel Title: Erscheint auch als
    Keywords: Leadership ; Management ; Personnel management ; Football ; Electronic books ; Electronic books ; local
    Abstract: This book was written to help leaders use some of the valuable lessons learned from winning teams to help your team become more successful. These 30 lessons remind leaders that a tradition of winning alone won't make them successful. You have to continue a tradition of winning every day, whether you are a professional football team or any other type of organization. Each lesson is covered in a separate section and includes an inspirational summary statement and thought-provoking leadership questions.
    Note: Description based on print version record
    URL: https://learning.oreilly.com/library/view/-/9780874258783/?ar
    Library Location Call Number Volume/Issue/Year Availability
    BibTip Others were also interested in ...
    Online Resource
    MPI Ethno. Forsch.
  • 11
    Online Resource
    Online Resource
    Leadership lessons from dad : father always knows best! (2006)
    Amherst, Mass. : HRD Press
    Details
    Language: English
    Pages: 1 online resource (iii, 68 p.)
    Series Statement: Leadership lessons from life series
    Parallel Title: Erscheint auch als
    Keywords: Leadership ; Management ; Employee motivation ; Personnel management ; Fathers ; Electronic books ; Electronic books ; local
    Abstract: Recognizing the good advice our fathers gave us is one of the greatest learning experiences leaders can have. Leadership Lessons from Dad was written to help leaders today use some of Dad's wisdom and apply it in the workplace. These valuable lessons will serve as the foundation of your development as a leader. They also will help you guide employees and your organization to be better prepared for the challenges ahead. The book contains 21 ageless lessons that typically take many years to learn and apply to virtually any situation you will face. Each lesson is covered in a separate section and includes an inspirational summary statement and leadership tips.
    Note: Description based on print version record
    URL: https://learning.oreilly.com/library/view/-/9780874258769/?ar
    Library Location Call Number Volume/Issue/Year Availability
    BibTip Others were also interested in ...
    Online Resource
    MPI Ethno. Forsch.
  • 12
    Online Resource
    Online Resource
    Leadership lessons from mom : listen to your mother's advice! (2006)
    Amherst, Mass. : HRD Press
    Details
    Language: English
    Pages: 1 online resource (iii, 68 p.)
    Series Statement: Leadership lessons from life series
    Keywords: Leadership ; Management ; Employee motivation ; Personnel management ; Mothers ; Electronic books ; Electronic books ; local
    Abstract: It's amazing how often Mom's advice fits right into the business world. Leadership Lessons from Mom was written to encapsulate just some of the many leadership lessons learned from our mothers so you can use them to be successful in business and life. These 21 valuable lessons will help you know just what to say and how you should handle virtually any situation. They are timeless, universal and can be easily applied to your everyday work life. Each lesson is covered in a separate section and includes an inspirational summary statement and leadership tips.
    URL: https://learning.oreilly.com/library/view/-/9780874258752/?ar
    Library Location Call Number Volume/Issue/Year Availability
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    Online Resource
    MPI Ethno. Forsch.
  • 13
    Online Resource
    Online Resource
    Leadership lessons from the game of golf : an 18-hole course in leadership (2006)
    Amherst, Mass. : HRD Press
    Details
    Language: English
    Pages: 1 online resource (iii, 85 p.)
    Series Statement: Leadship lessons from life series
    Parallel Title: Erscheint auch als
    Keywords: Leadership ; Problems, exercises, etc ; Management ; Problems, exercises, etc ; Golf ; Electronic books ; Electronic books ; local
    Abstract: Both golf and management share many things in common. This book was written to help leaders explore some of the valuable lessons learned from the game of golf and how they can make the difference between winning and losing in business. The 18 lessons are presented against a backdrop of an 18-hole game of golf with many obstacles and potential hazards. As you play, record your score on the scorecard provided after each hole by answering leadership questions. A final scorecard after the last hole will summarize your overall performance to help you improve the weaker aspects of your game and build on your strengths.
    Note: Description based on print version record
    URL: https://learning.oreilly.com/library/view/-/9780874258776/?ar
    Library Location Call Number Volume/Issue/Year Availability
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    Online Resource
    MPI Ethno. Forsch.
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