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  • Japanese  (4)
  • 2010-2014  (4)
  • 2005-2009
  • Safari, an O’Reilly Media Company.  (4)
  • Washington, Lawrence
  • [Erscheinungsort nicht ermittelbar] : TSO  (4)
  • [Erscheinungsort nicht ermittelbar] : Chapman and Hall/CRC
  • [Erscheinungsort nicht ermittelbar] : Tantor Media, Inc.
Datasource
Material
Language
Years
Year
Author, Corporation
  • Safari, an O’Reilly Media Company.  (4)
  • Washington, Lawrence
Publisher
Keywords
  • 1
    Online Resource
    Online Resource
    ITIL Service Transition (Japanese Translation) (2013)
    [Erscheinungsort nicht ermittelbar] : TSO | Boston, MA : Safari
    Details
    ISBN: 9780113314164
    Language: English , Japanese
    Pages: 1 online resource (368 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: The ITIL Service Transition stage of the ITIL v3 framework offers guidance for IT professionals wishing to introduce new and changed services, ensuring that the value identified in the service strategy is maintained and controlling risks to smooth operations. The guidance describes best practices for managing service change, and helping departments and businesses to transition efficiently, from one state to another. The effect of change on operations, customers, users and the business are all considered in this critical stage of the ITIL lifecycle suite.
    Note: Online resource; Title from title page (viewed June 1, 2013) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
    BibTip Others were also interested in ...
    Online Resource
    MPI Ethno. Forsch.
  • 2
    Online Resource
    Online Resource
    ITIL Service Design (Japanese Translation) (2013)
    [Erscheinungsort nicht ermittelbar] : TSO | Boston, MA : Safari
    Details
    ISBN: 9780113314157
    Language: English , Japanese
    Pages: 1 online resource (460 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: The ITIL Service Design stage of the ITIL v3 framework offers guidance to IT practitioners and business leaders wanting to move their IT strategy forward. This step-by-step approach to planning focuses on quality and efficiency, leading to robust IT services that will stand the test of time. The guidance describes an approach to ensure the most relevant IT services are introduced into fully supported environments, meeting an organization's current and future business needs.
    Note: Online resource; Title from title page (viewed June 1, 2013) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
    BibTip Others were also interested in ...
    Online Resource
    MPI Ethno. Forsch.
  • 3
    Online Resource
    Online Resource
    ITIL Continual Service Improvement (Japanese Translation) (2013)
    [Erscheinungsort nicht ermittelbar] : TSO | Boston, MA : Safari
    Details
    ISBN: 9780113314188
    Language: English , Japanese
    Pages: 1 online resource (264 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: ITIL Continual Service Improvement provides best practice guidance on identifying and introducing a cycle of service management improvements, as well as a structured approach for assessing and measuring services. This guidance is suitable for any IT and business professional involved in the management of services, including managers and practitioners, IT architects, process and service owners and business relationship managers.
    Note: Online resource; Title from title page (viewed June 1, 2013) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
    BibTip Others were also interested in ...
    Online Resource
    MPI Ethno. Forsch.
  • 4
    Online Resource
    Online Resource
    ITIL Service Operation (Japanese Translation) (2013)
    [Erscheinungsort nicht ermittelbar] : TSO | Boston, MA : Safari
    Details
    ISBN: 9780113314171
    Language: English , Japanese
    Pages: 1 online resource (365 pages)
    Edition: 2nd edition
    Keywords: Electronic books ; local
    Abstract: The ITIL Service Operation stage of the ITIL v3 framework highlights best-practice for delivering IT to meet agreed service levels for both business users and customers. It includes the day-to-day management of technology needed to deliver and support services.
    Note: Online resource; Title from title page (viewed June 1, 2013) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
    BibTip Others were also interested in ...
    Online Resource
    MPI Ethno. Forsch.
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